a MULTI V Series (ODU) Code e - 030

b
c
Single / Multi
IDU / Ventilation / Heating
TECHNICAL Date

Publisher
2022-05-31
Network Control
(Department) Development Team
d
e
Chiller / AHU & FCU / GHP
Network Solution BULLETIN Product ACP / AC Smart
f Accessary / Others
Distribution 1 Regional Office (PM, SE) 2 Marketing & Sales 3 SVC 4 QA, Engineering, R&D

[Central Controller] Central Controller E-mail Alarm Function Guide

Applied Date JUN. 2022 ~

Summary

As of June 2022, due to a change in Google policy, when using the E-mail alarm function through Gmail,
it becomes impossible to receive mail.
Guide on how to strengthen the security of your Google account so that you can receive emails normally.
※ This technical information applies to cases where Gmail is used as the outgoing email for the email
transmission function in the central controller product, and does not apply to cases where a mail account
other than Gmail is used as the outgoing email.
Information

■ Applicable Model : ACP 5, AC Smart 5, ACP IV, AC Smart IV, ACP Lonworks,
ACP BACnet, etc. (Central controller models using email function)

■ Google Account Security Policy

■ Solution
- E-mail Alarm Function Using by Google Account security (2-Step Verification & App
password setting)
Information

* 2-Step Verification
‘Google Log in > Manage your Google Account > Security > Signing in to Google’
2-Step Verification setting

* App password setting

- ‘Google Log in > Manage your Google Account > Security > Signing in to Google’
App password setting

Set App password

to Mail, Windows Computer
and press GNERATE
Information

An App Password is a 16-digit passcode that gives a less secure app or

device permission to access your Google Account.
Information

* ACP 5 / AC Smart 5 Set sending e-mail

- ‘ACP 5 / AC Smart 5 Setting > Administrator setting’ Set sending e-mail

- - After completing the setting, click the 'Connection test' button to check the pop-up
window to check if the email settings are correct.

Enter Google ID (ex. ACS@gmail.com)

Enter Generated App password 16 digits

※ Mail server connection test completion popup

Information

* ACP IV,AC Smart IV, ACP Lonworks, ACP BACnet, etc. (Models using Flash Player)
> Login Account settings in “Email account settings”

- Login Account settings in “Environment > Email Settings > Email account settings”
- After completing the settings, click the ‘Send a Test mail' button to check whether the
email settings are correct in the pop-up window.

Enter Google ID
(ex. ACS@gmail.com)

Enter Generated App

password 16 digits

※ Send a Test mail completion popup