MGT 501 3

Question No: 1 ( Marks: 1 ) - Please choose one
If an employer fails to train an employee adequately and an employee subsequently

does harm to a third party, the court could find the employer liable for ________.
.
Negligent hiring
.
Discrimination
.
Negligent training
.
Occupational fraud
The process through which someone becomes aware of personal skills, interests,
knowledge, motivations; acquires information about opportunities; identifies career
goals; and establishes action plans to attain those goals is called _________.
.
Organizational development
.
Career management
.
Career development
.
Career planning
The HRM maintenance function includes which of the following activities?
.
Keeping employees well informed.
.
Working with the local high schools to attract good workers.
.
Screening potential employees before they are interviewed.
.
Retraining productive employees when their skills become obsolete.
When using goal setting in performance management, the goals should be
_________.
.
Difficult
.
Challenging
.
Specific
.
All of the given options
According to the Family and Medical Leave Act, eligible employees can take unpaid,
job protected leave for the ________.
.
Care of a child
.
Birth of a child
.
Care of a spouse
.
All of the given options
The systematic exploration of activities within a job is called:
.
Job Analysis
.
Job Design
.
Job Description
.
Job Specification
Who contributes funds to workers’ compensation benefits?
.
Federal government
.
Employers
.
Insurance providers
.
None of the given options
________ is the salary increase a firm awards to an individual employee based on
his or her individual performance.
. Merit pay
.
Variable pay
.
Competency-based pay
.
Piecework
A group of employees who have joined together for the purpose of dealing
collectively with their employer is called __________.
.
Shareholders
.
The labor force
.
Competitors
.
Union
All of the following are basic causes of workplace accidents except:
.
Chance occurrences
.
Unsafe conditions
.
Unsafe behavior by employees
.
Weather-related accidents
The _____ form of union security means that the employees who do not belong to
the union still must pay union dues because the union’s efforts benefit them all.
.
Closed shop
.
Union shop
.
Agency shop
.
Open shop
Behavioral component of attitude is concerned with __________.
.
Thinking
.
Feeling
.
Doing
.
None of the given options
The purpose of _____ is to encourage employees to adhere to rules and regulations
at work.
.
Ethics
.
Norms
.
Discipline
.
Morality
Amongst different types of international managers that a multinational company
can employ, home-country nationals are _________.
.
Citizens of the countries where they are working.
.
Non-citizens of the countries in which they are working.
.
Citizens of a country other than the parent or the host country.
.
Citizens of the country in which the multinational company has its headquarters.
A strategy intended to achieve fair employment by urging employers to hire certain
groups of people who were discriminated against in the past is called ________
.
Affirmative action
.
Reverse discrimination
.
Equal Employment Opportunity
.
Fair employment
Employee counseling actions tend to “fix” behaviors, not the employees.
.
True
.
False
The goal of recruitment is to get as many applicants in the pool as possible.
.
True
.
False
A well designed career development helps manage employee expectations.
.
True
.
False
The first stage of orientation occurs when an employee begins the actual job.
.
True
.
False
If the formal written warnings are provided too late to retrieve an employee’s
performance and position at the company, they are useful in court proceedings.
.
True
.
False
Question No: 21 ( Marks: 1 )
Rewards a person receives from the job itself, such as pride in his work, a feeling of
accomplishment or being part of a team are known as __________ rewards.
Activities concerned with assisting employees to develop up-to-date skills,
knowledge and abilities refer to _______________ function of HRM.
____________ is a learning experience that seeks a relatively permanent change in
individuals that will improve their ability to perform on the job.
_____________ are individuals who work in a country in which they are not citizens.
OSHA stands for _occapational safety and healty Administration
Describe collective bargaining? Identify steps involved in a collective bargaining
process.
Answer: In organized labor/industrial relations, collective bargaining involves workers

organizing together (usually in unions) to meet, discuss, and negotiate upon the work
conditions with their employers. Such bargaining normally results in a written contract
setting forth the wages, hours, and other conditions which the parties agree on for a
stipulated period.[1] It is the practice in which union and company representatives meet to
negotiate a new labor contract.[2] In various national labor- and employment-law contexts,
the term collective bargaining takes on a more specific legal meaning. In a broad sense,
however, it implies the coming together of workers to negotiate their employment-
conditions.
A collective agreement functions as a labor contract between an employer and one or

more unions. Collective bargaining consists of the process of negotiation between
representatives of a union and employers (generally represented by management, in some
countries[which?] by an employers' organization) in respect of the terms and conditions of
employment of employees, such as wages, hours of work, working conditions and
grievance-procedures, and about the rights and responsibilities of trade unions. The
parties often refer to the result of the negotiation as a collective bargaining agreement
(CBA) or as a collective employment agreement (CEA).

Explain the limitations a human resource manager might have while determining a
source of recruitment.
Answer: There is a great variety in human resource management (HRM)
practices, not only in terms of policies and personnel activities, but also with
regard to the parties involved and the procedures for decision-making. But which
factors can best account for these differences? Are they due to organizational
and environmental characteristics or are they basically due to the interests,
preferences and power positions of the parties concerned - parties like
management, employees, personnel management staff, trade union
representatives, members of the works council and so on?
Based on elements of industrial relations theory, organization theory and

organization sociology, a research project was set up with the aim of gaining a
better understanding of the factors which can shape HRM practices. The
empirical part of the research consisted of paired comparative case studies from
different industries. The result is a conceptual model which not only
encompasses the relevant forces in the shaping of HRM, but also states the
conditions determining the amount of room for manoeuvre the parties concerned
have to make their own strategic choices with regard to HRM.

Discuss why some rewards are considered membership based.
Answer: The two-year part-time Executive-style MA in Human Resource
Management is aimed at practising human resource professionals
seeking to develop their knowledge, skills and understanding of human
resource activities. The aim of the course is to develop 'thinking HR
performers' by providing a systematic understanding of people
management and development, and a critical awareness of current
problems and/or new insights, much of which is at, or informed by, the
forefront of human resource management and practice. The MA in
Human Resource Management is designed for HRM generalists and is
intended to enable you to identify and make effective use of a range of
methods and techniques for providing human resources for an
organisation and ensuring their optimum utilisation.
A survey of employers indicated that appraisal schemes are often successful in
meeting organizational objectives. How might an organization go about appraising
the effectiveness of its own appraisal procedures? Also suggest factors to be
identified and monitored through appraisal.
According to Herzberg “Dissatisfaction arises from environmental factors while
satisfaction can only arise from the job”. Identify and evaluate at least two methods
of job design which posses the ability to offer intrinsic rewards to foster(encourage)
employee satisfaction.

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Question No: 1 ( Marks: 1 ) - Please choose one

If an employer fails to train an employee adequately and an employee subsequently

Answer: In organized labor/industrial relations, collective bargaining involves workers

A collective agreement functions as a labor contract between an employer and one or

Question No: 27 ( Marks: 5 )

Based on elements of industrial relations theory, organization theory and

Question No: 28 ( Marks: 5 )

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