Business Ethics

1. How can you handle stress when you are in a business and dealing with
different personalities?

Answer:

*Be open-minded

Bias is instinctive and it takes conscious open-mindedness to avoid making

assumptions about people based on their personality traits. We can do this by
being curious and inquisitive about them which activates our mental agility.
Research by Robert Cialdini, in Influence: The Psychology of Persuasion, has also
shown that finding common ground can bolster your ability to influence a
situation if a person perceives the requestor as being similar to themselves.

*Be adaptable

Different personalities need different approaches, so it’s important to try to be

adaptable in your interactions with others. Psychologist Kurt Lewin developed
the concept of field theory, which suggests a person’s behaviour is influenced by
a complex set of factors, including their personality, environment, and social
context.

By trying to understand the communication styles, work habits, and preferences

of those around you, you may be able to adjust your approach accordingly. If
you’re unsure, ask them. Practising self-awareness by taking a step back from
our own biases makes us more agile in giving and receiving feedback and
managing our emotions effectively.

*Communicate with empathy

Effective communication is a key component of emotional intelligence. As

seasoned professionals we may be conditioned to listen to respond, rather than
to listen to understand, a person’s perspective. By being present in each
interaction with someone we may be able to work effectively with them by
simply listening actively and showing respect for their point of view.
*Empathy is a crucial skill when it comes to working with different personalities
as it can help to build trust and create a more inclusive work environment.
There may be times when we need to be agile, take a step back and try to put
ourselves in someone else’s worldview to understand their perspective. Keep in
mind that typically you will only know a small amount about the lives of your
colleagues, managers or direct reports.

*Embrace diversity

Diverse personalities, backgrounds and work styles bring different perspectives

and ideas to the table, which can lead to better outcomes. Psychologist Susan
Fiske noted, in her research on social cognition, that people tend to categorise
others into social groups based on their traits and behaviours. Working with
diverse personalities can help to break down these social categories and create
more inclusive work practices.

*Focus on the outcome

When all else fails, it’s important to take the personal elements out of the
equation and stay focused on the outcome. One way to achieve this is through
the concept of flow.

Developed by psychologist Mihaly Csikszentmihalyi, “flow” is a state of

complete focus and immersion in a task. To achieve flow, an activity needs to be
challenging enough to require focused attention, but not so challenging that it
causes frustration or anxiety. This state of immersion has shown many benefits
for productivity and performance and may be helpful in aligning different
personalities to a mutual outcome.

The key takeaway in all of this is that no two people are hardwired the same.
With an agile, curious mindset, and an appreciation for different personalities
we may be able to find that sweet spot on the tough days. An interesting way to
look at it is through the lens of an experiment — your approach to listening,
communicating or understanding another person’s perspective may not land
the first time, but with tweaks and adaptations you may see results that benefit
you in the long run.
 2. How did the religion affects the business?

Answer:

*“Business is religion, and religion is business. The man who does not make a
business of his religion has a religious life of no force, and the man who does
not make a religion of his business has a business life of no character.” Often a
business owner or entrepreneur may need to look or lean on their religion to
deal with the hurdles of their business. Religion may also impact their business
as a whole.