“a ananePartment of Management Manage faster of Business Administration Date toy and practice (MBA 631) Test 20% Time Allotted 1:20 hrs Nam Pehalio resfoye ID Signatur as 12ttl Multiple Choice Questions (1 Points Exc) = 1 g According to — approach, management isa logical process and it ean be ‘Pressed in terms of mathematical symbols and relationship sume © ownond 2. Management is essential: " ® Everywhere C. Only in the factory 3, Be, Somewhere D. In industry only Scientitic management is historically associated with: Economic consideration C. Human relation approach Humanitarian concepts D. Psychological aspects 4 Study aims to provide proper rest intervals for effectiveness of workers, A. Method Study C. Fatigue Study Motion Study D. Cooper: 5. The aim of all managers A. Lead a better life C. Create a surplus Ensure profit to the owners D. Produce quality goods 6. According to contingency Approach, management is: A. Important © Situational B. Difficult D. Unnecessary Part-II: Short Answer Type Questions 1. How would you define management? (2 Points) 2. What three areas does Mintzberg use to organize the ten roles of management? (3 Points) 3. Describe the difference between efficiency and effectiveness. (2 Points) ©) __ Part. Ill: MINT CASE STUDIES Question Company X is facing a lot of problems these days. It manufactures white goods like washing machines, microwave ovens, refrigerators and air conditioners. The company’s margins are under pressure and the profits and market share are declining. The production department blames marketing for not meeting sales targets and marketing blames production department for producing goods, which are not of good quality meeting customers’ expectations. The finance department blames both production and marketing for declining return on investment and bad marketing. A. State the quality of management that the company is lacking? (2 points) B. What quality of management do you think the company is lacking? (2 points) C. Explain briefly. What steps should the company management take to bring the company back on track? (3 points)