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Maryem Boudaden

CONTACT WORK EXPERIENCES

Khouribga, Morocco Internship –Marina Smir | 2019


- Check rooms cleaned.
- Receptionist on time
Meryem.boudaden@gmail.com - Help with staff tasks
- Presentation of rooms to guests

+212619737856 Assistant Thrifty –Amani Hotel Suites & Spa Marrakech | - 2020
-Inventory goods and products from stock at the end of the month.
-Solicit quotes from suppliers.
-Manage inventory and order products before inventory runs out.
-Control goods entries and exits on the system.
LANGUAGES

Receptionist –Amani hotel suites & spa Marrakech| 2021


ARABIC
- Welcome guests.
FRENCH -Perform check-in and check-out on the system.
ENGLISH - Room management.
- Booking management: on the hotel website, telephone, email, booking.
- Manage hotel excursions and services.
- Manage customer arrival to departure invoices.
COMPETENCES

Adaptability Client advisor –Majorel Marrakech | 2022


Team spirit Listen - Subscription and contract management.
- Pay outstanding invoices.
Leadership Customer relationship
- Manage customer issues and needs and provide solutions tailored to customer
Sense of communication
demands.
Communication
Organization - Process complaints and termination requests.

COMPUTING

-Microsoft (word, excel, PowerPoint).


-Windows.
-Outlook.
TRAINING

2018 - 2020 | DTS –ISHT Tamuda Bay| Hospitality and tourism.


F INTEREST Hotel management.

-Travel. 2018 | Baccalaureate.


Series : Economic and management sciences.
-Kitchen. Option: Economics.
-Individual sport.

-Photography.

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