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Customer Onboarding for RISE with SAP Offerings
Tuesday Jump-In Session – June 28th, 2022
© 2022 SAP SE or an SAP affiliate company. All rights reserved. INTERNAL & PARTNER
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• 2021-2022 All Jump In Sessions are available on this link
AGENDA: Customer Onboarding for RISE with SAP Offerings
June 28, 2022
Topics Speakers Timing
Introduction to RISE Customer Onboarding Journey for

Johnny Miranda 10 min
Private and Public
Onboarding walkthrough:
Touchpoint 1: Welcome and introduction
RISE with SAP S/4HANA Private Cloud edition
RISE with SAP S/4HANA Cloud
Touchpoint 2: Project readiness
Daniel de Souza and Ivan Mateos 40 min
Touchpoint 3: Guidance and enablement
Q&A All 10 min
Introduction to RISE Customer Onboarding Journey for Private and Public
Partner Lifecycle and Customer Success
Unlocking Customer Success…
Develop Offer Market Sell Close Deliver Engage

Product & Value at the GTM for the Offer for the Expectations Approach Adoption &
Solution right price right market right prospect & Promises & Quality Growth Strategy
…Through strong Partners
Partner Sell Deliver Engage Build

Up-sell/
cross- Plan & Build & Go-To
Discover Consider Join On-Board Enable Win On-Board Enable Implement Support Renewal
sell Design Innovate Market
Customer
SAP S/4HANA Discuss with Sign the Sales/Pre- Training / Any Support, Enablement,
Welcome & Sign Customer Delivery Customer Post-go- Contract Expand
Cloud SAP Partners Partnership sales certification / live deployment resources, App Center,
potentials recruiter Contract Marketing bootcamps Contract processes Webinars /…. project renewal options tools Marketing
support model
Partner Phase Sell Phase Deliver Phase Engage Phase Build Phase
Attracting the most efficient partners who Providing partners with the right level of Proactively enabling partners on our Earning customer trust, support Develop and Commercialize
would bring the greatest value to our enablement and support to be in the best implementation processes and SAP and additional business Solutions better, faster, simpler
customers and to SAP S/4HANA Cloud position to win S/4HANA Cloud solution to maximize
the chance of successful projects
leading to customer satisfaction
Call to Action: SAP Partner Portal | Post-Sales

RISE with SAP S/4HANA Cloud Partner Playbook
Introduction to RISE Customer Onboarding Journey for Private and Public
RISE with SAP adoption Framework and Onboarding Journey
The RISE with SAP adoption framework provides clarity on the entire cloud journey and brings partners and SAP together to collaborate
under a single cloud operational governance model to proactively manage our common success. The RISE with SAP Adoption
Framework applies to RISE with SAP S/4HANA Cloud public, and private edition.
Customer Onboarding Resource Centers (sap.com)
v Review the latest material on the RISE with SAP adoption framework (link)
v Partner FAQ (link)
v Access this recording session (link)

Deliver Onboarding Journey for RISE with SAP S/4HANA Private Cloud edition
Onboarding Journey ensures a consistent experience as customers
move from contract signature to the start of the
implementation. Customers receive guidance, enablement and
services focused on developing their internal experts, delivering
successful implementations and achieving key business goals.
The Onboarding Journey is structured in 3 touchpoints:
1. Welcome and Introduction

2. Project Readiness
3. Guidance an Enablement
Please make sure your customers register and attend these live
sessions.
You may find a detailed explanation of the Onboarding Journey for RISE with SAP S/4HANA Cloud, Private Edition
SAP S/4HANA Private Cloud edition in this blog.
Call to Action: Please send this email template to your customer. It

contains all the required access details.
Onboarding prerequisites - RISE with SAP S/4HANA Private Cloud edition
After the contract signature, additional information will be collected in the Onboarding Form, which is required
for the ecosystem build:
§ Final Confirmation on product versions.
§ S-User(s) creation for the delivery team tasks: software download, keys generation, delivering cloud
services…
§ Networking and connectivity specifics like number of VLANs, subnets, domains, and other DNS info…
§ Support topics such as support & servers time zone, Customer's business hours.
§ Best Practices specifics confirmation and questionnaire, if eventually in scope.
§ Not providing the needed onboarding information within 5 days after contract signature will impact the
delivery dates.
The information collected in the Onboarding Form must be delivered by the customer to the SAP
Cloud Architect and Advisor (CAA) or Partner Cloud Architect (PCA) within 5 days after contract
signature to avoid delays on the delivery dates. Please note, SAP requires 4-6 weeks to build
and deliver the systems after the Onboarding Form is completed.
Deliver Onboarding Journey for RISE with SAP S/4HANA Cloud
Onboarding Journey ensures a consistent experience as customers move from
contract signature to the start of the implementation. Customers receive
guidance, enablement and services focused on developing their internal
experts, delivering successful implementations and achieving key business
goals.
The Onboarding Journey is structured in 3 touchpoints:
1. Welcome and Introduction

2. Project Readiness
3. Guidance an Enablement
Please make sure your customers register and attend these live sessions.
You may find a detailed explanation of the Onboarding Journey for RISE with
SAP S/4HANA Public Cloud in this blog. RISE with SAP S/4HANA Cloud
Call to Action: Please send this email template to your customer. It

contains all the required access details.
In case system provisioning is delayed, please create a High Priority incident under
component “XX-S4C-OPR-SRV”
How to register to the Onboarding Journey
The Onboarding Resource Center provides all new RISE with SAP
customers pertinent guidance regarding informational requirements to
access the system, an introduction to support options and answers to
initial setup questions.
Benefits
Download RISE onboarding presentations

Review onboarding recordings
Register for upcoming live sessions
ACCESS HERE!
To find the upcoming live webcasts and the webcast replays!
Touchpoint 1
Welcome and Introduction
SAP
INTERNAL – SAP and Partners Only

Objectives of this session
In this session SAP equips you the following information
Email communications
In this session you will understand what are the main communications you will
receive, when and what to do if you miss any.
Understand RISE with SAP entitlements

The RISE with SAP bundles a set of solutions for the modern intelligent organizations
which add up to the core Enterprise Resource Planning
Acknowledge deep dive sessions available on RISE with SAP

entitlements
We offer deep dive sessions on Business Networks and Business Technology
Platform so you become familiar on how to get started with these solutions
Understand SAP Enterprise Cloud Services Responsibilities &

Collaboration (Only for S/4HANA Private Cloud Edition)
Understand the part your company's plays in the successful implementation and
administration of your SAP systems
Become familiar with the Onboarding Journey next steps

The Onboarding Journey is a three-step process to equip you with the essential
reference information you need for a successful journey
Please review your customer contract to
see all relevant entitlements

Concierge service to an Intelligent Enterprise
RISE with SAP brings together what you need to transform your business in the way that works best for you
Regardless of your point of departure or how fast you want to move.
*Disclaimer: Logistics Business Network ‘LBN’ for S/4HANA Cloud depends on TM
© 2022 SAP SE or an SAP affiliate company. All rights reserved. INTERNAL & PARTNER availability planned H2.2021. LBN integration with S/4HANA cloud is planned H2.2022 12
Accelerate your journey to S/4HANA with SAP Business Technology Platform
Integrate Processes Across the Landscape
Accelerate integrations across SAP and 3rd party solutions with 2000+ What are Cloud Platform Enterprise
pre-built integrations and reduced TCO Agreement Credits (CPEA)?
• Cloud credits entitle you to flexible usage of all
Enhance Security & User Governance
Coordinate access and user governance across applications consumption-based services
direct or through a proxy • No need to define which services you will use
• Flexibility to turn on/off and switch between services
• Service usage is “debited” from the cloud credits.
Automate & Optimize Processes
Excess usage (“overage”) is invoiced
Automate repetitive tasks with over 150+ pre-built RPA bots
and use Low Code tools to digitize paper based processes • Unused cloud credits expire at the end of the phase
and contract year
Extend the Scope

SAP S/4 Agile platform to build S/4HANA extensions & support
new business models to meet emerging needs and Relevant Stakeholders
HANA differentiate from the competition • In addition to your S/4 project team we find that the
stakeholders listed below are often interested in
having further discussions on how the SAP Business
Extend the Reach
Technology Platform (BTP) can enhance your S/4
Support B2E and B2B scenario by making your S/4HANA
project:
processes accessible from the Internet
• Enterprise Architect
• Application Architect
Deliver Real-Time Insights • Security Architect
Combine data from SAP S/4HANA and third-party sources to • Integration Architect
deliver real-time, actionable insights
• If you or any of these stakeholders would like to
Mobilize Processes Ifconnect
you wish toaconnect
with SAP BTP with an SAPspecialist
activation BTP please
Enable users to complete their S/4HANA business processes using activation specialist, please submit this
let us know or connect directly by filling outform
this form.
mobile devices
SAP Business Networks
• Digitize collaboration with • Digitize collaboration with equipment • Digitize collaboration with logistics
BUSINESS NETWORK suppliers across the globe suppliers and service providers service providers
Starter Pack • Automate procurement process • Ensure high asset performance • Reduce freight costs
• Ensure payment compliance • Support Industry 4.0 use-cases • Get insights into logistics execution
Supply Asset Logistics

Network Network Network
SAP Ariba Network SAP Asset Intelligence Network SAP Logistics Business Network
2000 documents and 1 ERP 200 equipment units (devices), 1000 documents; either (a) 1 Logistics Service Provider +
2 connections, 10 portal invites one digital forwarder or (b) 2 Logistics Service Providers
Business Process Intelligence SOURCE MAKE / OPERATE DELIVER
S/4HANA Cloud MM / FI modules PM module LE TM / WM modules
Technology BUSINESS TECHNOLOGY PLATFORM
• Network connectivity services: integrating S/4HANA to 3 networks and doing basic configuration to get the system up and running
Embedded Services* • Network onboarding services: supporting customer / partner with best practices to connect with their trading partners
*included at no addl. cost to the customer
SAP Business Process Intelligence Starter Pack
SAP Signavio Process Insights SAP Signavio Process Manager SAP Signavio Process
(only for SAP S/4HANA Private Cloud Edition) user guide Collaboration Hub user guide
user guide Entitlement: 3 Users Entitlement: 10 users
Entitlement: 50 GB data 1 timeload Identify areas of improvement, prepare Involve the entire organization through a
Prerequisite: ECC or S/4HANA system transformation, model and implement Cloud native collaboration environment
Identify areas of improvement, prepare improvements, and monitor
transformation and monitor • 360 View of your process landscape
• Quick modeling, comparison of with key metrics
• Insights on degree of automation, process models and detection of
benchmarks, relevant capabilities for inefficiencies • Review, publish and share process
different LOB’s documentation with key stakeholders
• Standardization of process design
• Identify and correct inefficiencies, • Monitor and continuously improve
through recommendations for master • Document automation requirements
and configuration data
• Monitor and continuously improve
• Monitor and continuously improve
Onboarding Journey content: RISE with SAP - Expert sessions
SAP Business Technology SAP Business Networks starter SAP Business Process
RISE entitlement
Platform pack Intelligence starter pack
A 1:1 session to provide guidance A 1:1 session to provide guidance

A webinar to provide guidance with
with your SAP Business with your SAP Business Network
Session type your SAP Business Process
Technology Platform use case. starter pack use case.
Intelligence starter pack use case.
• Integration Achitect • Procurement decision maker

• SAP Business Process
• Enterprise Architect • Supply Chain decision maker
Target audience Intelligence starter pack users
• Security Architect • Project Owner
and decision makers
• Application Architect • Buying Center decision maker
How Request HERE your expert session Request HERE your expert session Request HERE your expert session
Getting started with SAP Enterprise Support
The SAP Enterprise Support setup service gives you a jump-start into SAP Enterprise Support, SAP’s flagship support, like a
welcome session to familiarize you with the services and tools available as part of your SAP Enterprise Support agreement.
In the Getting Started you will find:
Ø Available collaborative resources in Enterprise Support

Need guidance with Ø Learning Hub, Enterprise Support edition details and instructions
SAP Enterprise Support? Ø How to request expert-delivered remote services for your system
Access HERE the Ø Next-Generation Support for the Intelligent Enterprise
Getting Started Ø Customer Center of Expertise - Overview
Ø How to create a perfect incident
Ø Where to find additional assistance
Touchpoint 1
Welcome and Introduction SAP S/4HANA Private Cloud Edition
SAP

SAP Enterprise Cloud Services Responsibilities & Collaboration
SAP Enterprise Cloud Services provides many of the Technical Managed Services and Infrastructure Services described in your RISE Private Cloud edition
contract; however there remain some technical and other tasks your company is responsible for providing.
Review the applicable SAP Enterprise Cloud Services Roles and Responsibilities (R&R) document for your edition relevant to understand the part your
company's plays in the successful implementation and administration of your SAP systems (summary document here). Here are some examples:
Customer Responsibilities:
• Application and business process functionality
• Support Center / Help Desk
• Connectivity to SAP’s network
• Business Continuity Planning
• User Authorizations
• 3rd Party applications
• Job Scheduling Optional CAS services will
• Instance and Client Strategy allow SAP to handle many
additional activities
• Application Transport Management
• Version Upgrade Project Management
FOR MORE DETAILS SEE THE SERVICE DESCRIPTION GUIDE
SAP Enterprise Cloud Services Responsibilities:

SAP Enterprise Cloud Services will
• Most infrastructure and technical administration for SAP contact the IT contact to start the
applications based on the applicable SAP Enterprise Cloud engagement.
Services R&R
Touchpoint 1
Welcome and Introduction SAP S/4HANA Cloud
SAP

Key e-mails to get started
SAP Central Business Identity authentication Starter system user Starter system password
Configuration System Access to SAP Cloud Platform Contains initial technical user Initial password for technical
Access to Central Business Identity Authentication user
Configuration
Access to Identity Authentication
Access to Identity Provisioning
Step by step guidance link
SAP S/4HANA Cloud system landscape
A 2-tier landscape is where SAP S/4HANA Cloud runs
Starter system
Host environment of the fit-to-standard workshops that includes configurations and master
data for your selected cloud solution for targeted enablement of the project team on SAP
standard processes
Decommissioned one month after the Production system is delivered
Quality system
The Quality system is your configurable system during implementation. After your S/4HANA
system is live, the Quality system will act as a test environment for further configurations, and
a quality assurance check during the bi-yearly updates
Productive system
Run your business on SAP S/4HANA Cloud. The Production system is the system in which your
business will transact, plan, and run. This system will automatically update to the latest
product every 6 months
In Touchpoint 2, system landscape

is covered in greater depth
Touchpoint 2
Project readiness
SAP

Understand Implementation Methodology and Best Practices

SAP Activate is the innovation adoption framework that expedites SAP S/4HANA
implementations throughout the customer lifecycle
SAP Cloud ALM

Understand how to leverage Cloud ALM as a value driver for your implementation
Be aware of available SAP Tools for implementation

Recognize the different tools, reports and services that can support your project.
Become familiar with Product Support

As part of your journey, SAP has extensive resources which provide autonomy when
you face hurdles in the system
Golden Rules for Implementing SAP S/4HANA with a Cloud Mindset
Adhere to Fit-to-Standard
• Detailed in SAP Activate
Customers that adhere to
• Leverage standard processes
these rules realized
following benefits:
• Faster time to value
• Lower cost of initial
deployment and on-going
Be transparent on deviations Maximize pre-configured solutions cost of running the
• Document deviations • SAP Best Practices solution
• Document the solution via SAP ALM
• Ability to absorb
innovation delivered by
SAP at a faster rate
• Lower risk during the
deployment of the solution
• Higher flexibility and lower
reliance on one system
Use modern extension technologies Use modern integration technologies integrator
• Use side-by-side extension in BTP • SAP Business Technology Platform
• Follow the SAP S/4HANA Cloud Extensibility Cloud • SAP API Business Hub • Deployment of future-
• Use in-app extensibility and reduce custom code proof solution utilizing
modern technologies
What is SAP Activate Methodology?
The Road to SAP S/4HANA with SAP Activate
SAP Activate:
● Is the innovation adoption framework that expedites SAP Best Practices
SAP S/4HANA implementations throughout the Fit-to-Standard approach based on pre-configured SAP
customer lifecycle Best Practices to realize key cloud capabilities for an
accelerated adoption of SAP S/4HANA Cloud
● Supports faster, less service intensive deployments SAP S/4HANA
Cloud
and is aiming at continuous adoption of innovations Methodology
throughout the entire project lifecycle Agile implementation methodology with
prescriptive and comprehensive implementation
● Supports different starting points for customers to tasks and how to-do documents / accelerators
adopt SAP S/4HANA with a new implementation Landscape

Transformation Deployment Tools
Tools for requirements management, guided
configuration and automated testing
SAP Cloud ALM, Application Lifecycle Management
SAP Cloud ALM is our application lifecycle management offering

for cloud customers, providing extensive implementation and
operations capabilities:
• Follow and document SAP Activate Methodology

Manage Monitor
• Include all team members to the project
Optimize Run • Document processes and best practices implemented
• Correctly scope, execute fit-to-standard workshops
• Manage requirements, tests and Go-Live
• Monitor operational issues in business process monitoring
SAP Community
Get connected with your peers and SAP experts
Decrease support tickets

Through crowdsourcing of experiences throughout implementations,
customers, partners are able to reduce incidents submitted to SAP and
get answers quicker
Best practices sharing

As the SAP ecosystem is interacts in the community, customers,
partners and SAP are interacting with each other and improving the flow
of communication
Virtual events
The SAP Community is the place to be up to date with events that SAP
hosts for the entire community related to the upgrades or deep dive in
specific areas of expertise
Access here
SAP for Me: The Customer Portal of SAP
Purpose
SAP for Me is SAP’s new customer portal and provides a personalized
experience for SAP’s own customers. The portal is the single point of entry
for customers into their SAP world that provides customer specific data and
digital self-services, as well as standardized and digitalized (post) sales
touchpoints throughout the customer lifecycle. With SAP for Me we created
a digital companion for SAP customers, providing them with a personalized
access and a transparent view of their entire product portfolio.
SAP for Me is accessible via the website me.sap.com free of charge. Use
your S-User ID to sign in. A test version is available for everybody at
try-me.sap.com.
Capability areas and customer benefit
Portfolio and products Knowledge and learning Maintenance and support

Get a 360-degree view of your Explore opportunities to enhance Review support incidents and
products, including road maps your product skills and oversee manage maintenance and support
and innovations. learning journeys and trainings. issues across your company.
Finance and legal Systems and provisioning Users and contacts

Review your SAP orders, Manage your cloud and on-premise Access SAP contacts and manage
licenses, invoices, consumption, systems, as well as their availability roles in your company with self-
and balance statements. and status. service tools.
Next-Generation Support for the intelligent enterprise
Self-service and incident prevention
Next-Generation Support has several comprehensive

solutions to provide prompt answers to your questions.
Self-service and Real-time

incident prevention interaction
§ SAP Support Portal § Automated search for SAP

Notes
§ SAP Knowledge Base Articles (KBAs)
through Google search § Performance Assistant AI / Machine Digital support
Learning experience
§ Automatic translation § SAP Community
§ Guided Answers § Support by Product
§ SAP BusinessObjects BI support tool
Real-time interaction
Call-1-SAP and Customer Interaction Center (CIC)
CIC is one of the interfaces between customers and the SAP support organization. It is available 24 hours a day, seven
days a week, 365 days a year, and provides a central point of contact for assistance with nontechnical queries.
Overview Benefits Access Preview

§ Contact channel for you for § CIC is available 24 hours a § You can access CIC from the
any nontechnical question day, 7 days a week, 365 days SAP Support Portal or
such as: a year, and provides a central through SAP One Support
§ Enquire about existing point of contact for assistance
Launchpad
incidents with non-technical queries
§ Universal free-phone number § Direct access:
§ Ask questions about SAP
ONE Support Launchpad for contacting SAP support § Chat with CIC
and its applications § Access to service menu to SAP Support Portal
select a specific product area § Call CIC
§ Get help for S-User
queries you require, now including § E-mail CIC
SAP Ariba, SAP Concur,
§ Request SAP remote SAP Fieldglass, SAP § Learn more here:
services Qualtrics and SAP
§ SAP Support Portal
§ CIC can be reached by SuccessFactors solutions
phone, chat, or e-mail § Toll-free number accessible § Reference Guide
in most countries through § Webcasts
landline phones and some
mobile providers § #ASKCIC Support Videos
SAP ONE Support Launchpad
SAP Trust Center
www.sap.com/trust-center
The SAP Trust Center is a public-facing website on sap.com,

designed to provide unified and easy access to trust related content,
such as security, privacy, and compliance.
§ Delivers transparency
§ Easy access to SAP trust-related documents, certificates, and

contracts
§ Users can initiate requests and engage with SAP
Cloud Service Status Security Privacy Compliance Cloud Operations Data Center Agreements
Availability data of our Measures to ensure SAP respects and Shows the vast variety Shows how SAP runs Virtually and physically Overview of the
cloud services SAP Cloud Security protects the rights of of ISO/BS as well as cloud operations to protected data with building blocks of
showing the current individuals certificates help plan and optimize state-of-the-art SAP contracts
live status resources technologies
Data Migration
SAP S/4HANA Migration Cockpit / Key Aspects
SAP S/4HANA Migration Cockpit key facilitators: Additional References:
• No developer skills required

• SAP S/4HANA Migration Cockpit –
• Step-by-step guidance through the migration process Introduction (Blog)
• Preconfigured migration objects and rules
• SAP S/4HANA Migration Cockpit –
• Automatized cross-object value mapping SAP Help Portal (Link)
• SAP HANA Academy - S/4HANA
RIG: Migration Cockpit (Youtube)
• SAP S/4HANA Migration Cockpit
at SAP Documents (PDF)
• Data Migration at SAP Help Portal
(Link)
• SAP S/4HANA Migration Cockpit
at SAP Community (Link)
Touchpoint 2
Project readiness SAP S/4HANA Private Cloud Edition
SAP

SAP Process Insights (only for SAP S/4HANA Private Cloud Edition)
Identify processes to improve, prepare transformation and monitor
Technical prerequisites Technical onboarding

Managed ERP system: How to set up SAP Process Insights on SAP BTP:
• SAP ERP Central Component (SAP ECC) 6.0 • Global account is provisioned automatically.
EHP7/EHP8, SAP S/4HANA, or SAP S/4HANA • Create subaccount, if not already done.
Cloud, private edition (any version in maintenance)
• Set up entitlements.
• Plug-in versions: at least ST-PI 740 SP15 and ST-
A/PI 01U SP2, including respective SAP Notes • Create service instance (space, service instance,
service key).
• Users and authorizations
• Configure identity provider.
• Certificates for imports for SAP Business Technology
Platform (SAP BTP) • Maintain user (including user for SAP to access
the system to provide ramp-up support).
• Parameter
• Complete “technical handshake” between SAP
• Proxy settings (HTTPS connection) Process Insights on SAP BTP and managed
ERP system.
Client requirements
• Supported browser: Google Chrome, Apple Safari,
Mozilla Firefox (Microsoft Internet Explorer and
Microsoft Edge are not supported)
Full details and the most up-to-date version of prerequisites can
be found on the help portal for SAP Process Insights
Overview
SAP Readiness Check for SAP S/4HANA overview dashboard
Relevant Simplification
Action Items resulting from
Items based on analysis of
the relevant Simplification
the existing SAP ERP
Items
system; with Effort Ranking
Currently installed Add-Ons Compatibility analysis of

checked for compatibility with Active Business
SAP S/4HANA Functions with SAP
S/4HANA
Estimated memory and disk

Sizing, before and after
Analysis of Custom Code
clean up; including archiving
with respect to SAP
potential S/4HANA compatibility
Recommended Fiori Apps

based on usage statistics in
the existing SAP ERP Insight to the compatibility of
existing BW extractors,
system
IDocs, Web Service and
RFC/BAPI interfaces
Additional checks support:
Financial Data Quality
Customer/Vendor Integration
Business Process Automation
SAP Innovative Business
Solutions
How to Run SAP Readiness Check for SAP S/4HANA Overview
Introduction of process steps
Prepare ERP System
§ Implement analysis collectors,
following central note 2913617
§ Transport the collectors to system
being analyzed (i.e. production or
a recent copy of production)
Execute Collectors Transfer Analysis Data

§ Select the target SAP S/4HANA version
§ Download analysis data once
and checks of interest
collectors are complete
§ Schedule the analysis collector jobs
§ Review and (if required) modify
§ Monitor the progress of the analysis jobs the collected analysis data
§ Visit the SAP Readiness Check launch page
§ Create a new analysis and upload data
Explore Results Prepare the Conversion

§ Select an “available” analysis from the § Use the SAP Readiness Check results
SAP Readiness Check launch page to prepare the ERP system for the
§ Review high-level results presented conversion to SAP S/4HANA
on the tiles or open a tile for more
detail
§ (Optional) Generate a downloadable
document, as an offline record SAP S/4HANA
CUSTOM CODE MIGRATION APP Want to know more?
Read this blog
Get ready for your SAP S/4HANA transition
Analyse historical custom code (including modifications

and enhancements) of a productive ERP system
(ECC 6.X) impacted by S/4HANA conversion
Focus on strategic extensions and by identifying the

unused custom code you can decide to leave behind
Isolatethe changes required to your custom code in

the context of the SAP S/4HANA transition
ACCESS THE CUSTOM CODE MIGRATION APP

MISSION IN THE SAP DISCOVERY CENTER HERE
Touchpoint 2
Project readiness SAP S/4HANA Cloud
SAP

Fit-to-Standard Process
Fit-to-Standard Preparation and Analysis Project Business Process Configuration Technical Service
Lead Expert(s) Expert(s) Expert(s) Center
Explore
Fit-to-Standard
Documentation
Fit-to-Standard Workshops
Execute Workshop – Identify Backlog Items and Requirements
Process Flows /Standard Scripts

Planning and Design
Show and Tell
Workshops
Business Driven Configuration
Customer Feedback
Questions Integration
Extensibility Release
Document Workshop Findings
Planning
Analytics
Key Business Decisions Roadmap items
Master Data
Confirmation of scope Build Backlog
User Access and

Process Models Delta Requirements Security
Customer Execution of Standard Scenarios
Requesting Q system
Define solution scope

Countries & Business scenarios
Specify primary finance settings

Additional fiscal year and group
currency
Set-up Organizational structure

Model organizational structure
based on predefined template
What do I need to know about upgrades for my project timeline?
For the SAP S/4HANA installation your system will receive two major upgrades
Major upgrades take place twice a year

Every 6 months SAP delvers a major upgrade where the core High
functionality of all public cloud is aligned
Frequency: 2x a year Bi-yearly
upgrade
Continuous Feature Delivery (CFD)
Every month SAP is delivering new functionalities which can be Relevance for
activated as per customers need project line
Frequency: monthly
Hotfix
Hotfix process (Hotfix) CFD
Generally code correction are delivered twice a month through
standard delivery in a hotfix. Nonetheless for critical business
processes SAP has additional processes in place
Frequency: every 2nd week Low High
Relevance for
system availability
Touchpoint 3
Guidance and enablement
SAP

Embedded help & tutorials

From within the SAP S/4HANA Private Cloud users can access contextualized SAP
help and video tutorials which guide step by step on how to complete standard
processes
Product information
We will discuss on where you can find this reference documentation and also how to
provide feedback to SAP and part of influencing the SAP product roadmap
Foundational enablement
As part of your journey to SAP S/4HANA, it’s key that users are up to date with the
pace of innovation delivery. We introduce a set of courses to improve the knowledge
of the implementation team
Embedded help & tutorials
Reference information Guided information Interactive communities

In-app help In-app tutorials SAP Community
SAP S/4HANA Cloud includes SAP S/4HANA Cloud includes guided The community of reference for
contextual help from its applications, tutorials in the embedded learning customers, partners and SAP to exchange
click-based accessible from the system relevant information, questions and ideas
SAP Help SAP Blogs

The central repository information for Reference applied guidance and product
your product information from SAP experts from SAP,
customers and partners
Product Upgrade information
SAP Roadmap Explorer What’s New Viewer Release Adoption Tool

Quarterly overview of planned Downloadable list of new functionality Post upgrade personalized scope analysis
functionality delivered
Suggestions for regression testing based
Track the delivery status of Technical information related to the on actual system usage
functionality new innovations delivered
Influence the roadmap
Customer influence portal In-app feedback

• SAP Customer Engagement Initiative Qualtrics in-app powered feedback for end users
• SAP Early Adopter • User satisfaction
• SAP Continuous Influence Program • Open box for free text
Watch video
SAP Enterprise Support Value Maps
Your fast lane to support expertise
SAP Enterprise Support value maps – an empowerment and support program, which leads you through the knowledge, skills,
experts and services needed to address business challenges and adopt intelligent technologies. Learn more here.
Program Offerings User Benefits
• Prescriptive guidance - Structured content enables guided journey, • Advance digital skill level with interactive learning formats
simplification, and accelerated consumption of content
• Achieve deployment and operational goals
• Expert access - SAP experts provide prescriptive guidance, best
practices and technology insight • Maximize the value of your SAP solutions
• Social Collaboration - Forums allow you to exchange ideas and best • Reduce training expenditures
practices with SAP experts and peers • Get quick advice form SAP experts and peers
• Empowerment - Interactive learning formats to empower you with the • Easy access to latest news and releases
knowledge and skills for realizing your deployment strategy
• Access to virtual events with leading experts
Sign-up
• Record of learning accomplishments
Available value maps

SAP SuccessFactors SAP Business Technology Platform Application Lifecycle Management
SAP S/4HANA Cloud, private edition SAP Analytics Solutions Business Process Intelligence Business Process Improvement
SAP Customer Experience solutions Data Volume Management Security
© 2022 SAP SE or an SAP affiliate company. All rights reserved. INTERNAL & PARTNER SAP Ariba 48
SAP Enterprise Support Value Map for SAP S/4HANA Cloud, private edition
Learning journeys
A learning journey is an interactive visual guide designed to help you complete your learning
SAP S/4HANA Cloud, Private Edition Value Map -
and empowerment path for a particular SAP topic by exploring, filtering, and accessing a
Learning Journey - Discover
curated set of SAP Enterprise Support offerings and learning assets.
Start with an overview

Are you new to a topic or solution? Here you will find content that helps you
gain a general understanding of the topic.
Access Learning Journey >>
E-Learnings for SAP Business Process Intelligence Starter Pack:
Project Discover Prepare Explore Realize Deploy Run

Lifecycle
SAP Signavio Administrator LJ >> SAP Signavio Expert LJ >> SAP Signavio Business User LJ >> All SAP Signavio LJ >>
Start with an Overview: Become competent with SAP Signavio Process Manager
Introduction to SAP Signavio Process Manager (30 min.) Introduction to SAP Signavio Process Manager (2 h) – Learn the skills to
SAP Signavio Collaboration Hub and Navigation (2 h) - SIG160 model your first business processes by applying best-practices of BPMN
This course equips learners with the skills to navigate through 2.0
process landscapes as well as to collaborate with colleagues
on processes and to share feedback within SAP Signavio
Collaboration Hub. Become a Specialist with SAP Signavio Process Manager
SAP Signavio Process Manager for Administrators (2 h) – This course
covers all you need to know on the settings for Process Manager
Workspace, Process Manager Modeling, and Collaboration Hub
Expert Guidance & Collaboration Approach

Business Process Intelligence Value Map Become competent in Process Modelling:
You will find the complete portfolio of available assets for Process Modeling and Design (3h) – Learn the skills to model your first
SAP Business Process Intelligence Solutions business processes by applying best-practices of BPMN 2.0.
Touchpoint 3
Guidance and enablement SAP S/4HANA Private Cloud Edition
SAP

SAP S/4HANA Cloud, private edition with SAP Enterprise Support Link To Porfolio
Sample assets* for Discover, Prepare & Explore phases | New Implementation
Lifecycle
Access Discover LJ >> Access Prepare LJ >> Access Explore LJ >>
Getting Started Service Reports

o MTE Getting Started o CQC for transformation assessment: Discover To Prepare -
o MTE Tools to Support Your Journey Project/Technical/Functional Aspects
o LMK Understanding SAP Readiness Check** & MTE** o CQC for transformation assessment: Explore To Realize
For booking, go to the SAP S/4HANA Cloud, private edition

Enterprise Support value map
Business Topics
o MTE SAP Business Process Intelligence
o MTE Business Partner, Customer Vendor Integration (CVI)
Technical, SAP Fiori, and Analytics Topics
o MTE SAP S/4HANA Finance
o LMK Getting started with SAP S/4HANA Finance o MTE Integration and Extensibility
o EGI SAP S/4HANA Finance & EGI Logistics in SAP S/4HANA o MTE Implementing SAP Fiori - Key Decisions and Activities
o EGI UX Strategy for SAP S/4HANA
o MTE Overview of analytics (Part 1)

SAP S/4HANA Cloud, private edition Enterprise Support value map
You will find the complete portfolio of available assets for SAP
S/4HANA Private Cloud edition
*The complete portfolio is available through the SAP S/4HANA Cloud, private edition Enterprise Support value map. You will find a glossary of terms in the appendix section of this presentation
**Only relevant for existing SAP ERP customers
Sample assets* for Realize, Deploy and Run phases | New Implementation

Lifecycle
Access Realize LJ >> Access Deploy LJ >> Access Run LJ >>
Data Migration Service Reports

o MTE SAP S/4HANA Migration Cockpit for New
Implementation o CQC for private cloud go-live(analysis/verification sessions)
o MTE SAP S/4HANA Migration Cockpit – Direct Transfer o CQC for transformation assessment: Explore To Realize,
o MTE SAP S/4HANA Migration Object Modeler Realize To Deploy, Inflight Realize, and Inflight To Deploy
o EGI Data Migration Strategy and Tools
Cross Topics Technical, SAP Fiori, and Analytics Topics

o MTE Output Management in SAP SAP/4HANA (Part 1) o EGI SAP Fiori Configuration on SAP S/4HANA
o MTE Process Automation using SAP Intelligent RPA o EGI SAP S/4HANA embedded analytics
o MTE Resolve Issues with Situation Handling – Overview o MTE Introduction to SAP S/4HANA data modelling & ABAP
o Improve your Process with SAP Process Automation Core Data Services

*The complete portfolio is available through the SAP S/4HANA Cloud, private edition Enterprise Support value map, You will find a glossary of terms in the appendix section of this presentation
**Only relevant for existing SAP ERP customers
Sample asset examples* for Discover, Prepare & Explore phases | Conversion Scenario
Lifecycle
Access Discover LJ >> Access Prepare LJ >> Access Explore LJ >>
Getting Started Service reports

o MTE Onboarding o CQC for transformation assessment: Discover To Prepare -
o MTE Tools to Support Your Journey Project/Technical/Functional Aspects
o LMK Understanding SAP Readiness Check & MTE & EGI &
TUT o CQC for transformation assessment: Explore To Realize*
o MTE Converting SAP ECC to SAP S/4HANA - Project aspects o CQC Financial Data Quality
o CQC Technical Conversion Optimization

Business Topics Enterprise Support value map
o MTE SAP Business Process Intelligence
o MTE Customer Vendor Integration
o MTE SAP S/4HANA Finance
o LMK Getting started with SAP S/4HANA Finance Technical, Custom Code, SAP Fiori and Analytics Topics
o EGI SAP S/4HANA Finance & EGI Logistics in SAP S/4HANA
o LMK Custom Code Adaptation
o MTE Custom Code for SAP S/4HANA Conversions: Methodology
&Tools
o MTE Implementing SAP Fiori - Key Decisions and Activities
Expert Guidance & Collaboration Approach o EGI UX Strategy for SAP S/4HANA
SAP S/4HANA Cloud, private edition Enterprise Support value map o MTE Overview of analytics (Part 1)
Sample asset examples* for Realize & Deploy phases | Conversion Scenario

Lifecycle
Access Realize LJ >> Access Deploy LJ >> Access Run LJ >>
Business Topics Service Reports

o EGI Conversion of Accounting to SAP S/4HANA o CQC for private cloud go-live(analysis/verification sessions)
o MTE Conversion in Finance – Part2 o CQC for transformation assessment: Explore To Realize, Realize
To Deploy, Inflight Realize, and Inflight To Deploy

Cross Topics
o MTE Output Management in SAP SAP/4HANA (Part 1) Technical, Custom Code, SAP Fiori, and Analytics Topics
o MTE Process Automation using SAP Intelligent RPA o MTE Custom Code for SAP S/4HANA ABAP Test Cockpit
o MTE Resolve Issues with Situation Handling – Overview o MTE Custom Code for SAP S/4HANA Conversions: SAP Fiori App
o Improve your Process with SAP Process Automation o EGI SAP Fiori Configuration on SAP S/4HANA
o EGI SAP S/4HANA embedded analytics
o MTE Introduction to SAP S/4HANA data modelling & ABAP Core Data
Services
Touchpoint 3
Guidance and enablement SAP S/4HANA Cloud
SAP

SAP S/4HANA Cloud with SAP Enterprise Support Cloud Edition Link To Porfolio
Sample portfolio asset examples*

Lifecycle
Access Discover LJ >> Access Prepare LJ >> Access Explore LJ >> Access Realize LJ >> Access Deploy LJ >> Access Run LJ >>
Getting Started Service Reports

• MTE Getting Started JC Prepare (pilot only)
• MTE Cloud ALM for implementation CQC for Cloud Deployment Readiness
• MTE SAP Central Business Configuration
For booking, go to the SAP S/4HANA Cloud Enterprise Support
value map
Business Topics Technical and Cross Topics

• MTE Embedded Analytics in Finance • MTE Data Migration
• MTE Management Accounting Overview • MTE Test Automation Tool
• MTE Asset Management • MTE Integration Overview
• MTE Credit Management • MTE Identity and Access Management – Getting Started – Part 1
• MTE Resolve Issues Requiring Attention with Situation Handling
• MTE Operating SAP S/4HANA Cloud with SAP Cloud ALM
Expert Guidance & Collaboration
and Prescriptive Approach
SAP S/4HANA Cloud Enterprise Support Value Map
S/4HANA Cloud edition
*The complete portfolio is available through the SAP S/4HANA Cloud Enterprise Support Value Map. You will find a glossary of terms in the appendix section of this presentation
Q&A
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Customer Onboarding for RISE with SAP Offerings

Tuesday Jump-In Session – June 28th, 2022

Monthly To ALL SAP

Sessions 2022 HY1

HXM: Accelerate SAP SuccessFactors Implementation with SAP

Topics Speakers Timing

Introduction to RISE Customer Onboarding Journey for

Q&A All 10 min

Develop Offer Market Sell Close Deliver Engage

…Through strong Partners

Partner Sell Deliver Engage Build

Call to Action: SAP Partner Portal | Post-Sales

Customer Onboarding Resource Centers (sap.com)

v Partner FAQ (link)

v Access this recording session (link)

The Onboarding Journey is structured in 3 touchpoints:

1. Welcome and Introduction

Call to Action: Please send this email template to your customer. It

§ Final Confirmation on product versions.

§ Best Practices specifics confirmation and questionnaire, if eventually in scope.

1. Welcome and Introduction

Call to Action: Please send this email template to your customer. It

 Download RISE onboarding presentations

To find the upcoming live webcasts and the webcast replays!

INTERNAL – SAP and Partners Only

Understand RISE with SAP entitlements

Acknowledge deep dive sessions available on RISE with SAP

Understand SAP Enterprise Cloud Services Responsibilities &

Become familiar with the Onboarding Journey next steps

RISE with SAP S/4HANA Cloud

Extend the Scope

Supply Asset Logistics

Business Process Intelligence SOURCE MAKE / OPERATE DELIVER

S/4HANA Cloud MM / FI modules PM module LE TM / WM modules

Technology BUSINESS TECHNOLOGY PLATFORM

A 1:1 session to provide guidance A 1:1 session to provide guidance

• Integration Achitect • Procurement decision maker

In the Getting Started you will find:

Ø Available collaborative resources in Enterprise Support

INTERNAL – SAP and Partners Only

FOR MORE DETAILS SEE THE SERVICE DESCRIPTION GUIDE

SAP Enterprise Cloud Services Responsibilities:

INTERNAL – SAP and Partners Only

Step by step guidance link

In Touchpoint 2, system landscape

INTERNAL – SAP and Partners Only

Understand Implementation Methodology and Best Practices

SAP Cloud ALM

Be aware of available SAP Tools for implementation

Become familiar with Product Support

adopt SAP S/4HANA with a new implementation Landscape

SAP Cloud ALM is our application lifecycle management offering

• Follow and document SAP Activate Methodology

Decrease support tickets

Best practices sharing

Capability areas and customer benefit

Portfolio and products Knowledge and learning Maintenance and support

Finance and legal Systems and provisioning Users and contacts

Next-Generation Support has several comprehensive

Self-service and Real-time

§ SAP Support Portal § Automated search for SAP

Overview Benefits Access Preview

Download RISE onboarding presentations

Isolatethe changes required to your custom code in