HUMAN BEHAVIOR IN ORGANIZATION

MODULE 6: COMMUNICATION

Instruction: Utilizing what you have learned in our discussion in chapter 6 answer
independently and conscientiously the questions below. Write your answer on a separate sheet
of paper. 1 point each.

I. Fill in the blanks.

1. _______________________ is the transfer of information including feelings and ideas,

from one person to another.
2. _______________________is a purpose or an idea to be conveyed in a communication
event.
3. _______________________is the medium through which the message travels.
4. _______________________refers to anything that disrupts communication.
5. Communication that takes place through facial expressions, body movements, eye
contact, and physical gesture is referred to as _____________________________.
6. _______________________refers to the manipulation of information so that it will be
seen more favorably by the receiver.
7. _______________________refers to the condition in which information inflow exceeds
an individual’s processing capacity.
8. _______________________refers to message flows from higher levels to lower levels.
9. _______________________refers to messages sent to individuals or groups from
another at the same level of organization.
10. _______________________refers to the undue tension and anxiety about oral or
written communication, or both.

II. Essay

A. Comprehensively discuss the primacy of effective communication in the

organization’s success. How should the management direct the challenges that
organization may face with the noises that arises in the two-way flow of information? (10
points)

B. Do you agree that Verbal Communication is more effective than Nonverbal

Communication? Support your argument. (5 points)
Good Luck! Keep safe everyone. God bless…