Given: 𝜎1 = 𝜎2 , ∝= 0.

10, 𝑛1 = 11, 𝑛2 = 10

Hypothesis:
𝐻0 : 𝜇1 − 𝜇2 = 0
𝐻𝑎 : 𝜇1 − 𝜇2 ≠ 0

Therefore, the problem is a two-tail case with equal population stdev with small sample (t-
statistics)
Solution:

Mean Value Std. Dev. n

𝜇0 90 87 93 75 88 96 90 82 95 97 78 88.27 𝑠1 = 7.295 11
𝜇1 82 85 90 74 80 89 75 81 93 75 82.40 𝑠2 = 6.736 10

𝑠𝑝 = 7.036

𝜎̂𝑥̅1 −𝑥̅2 = 3.074

𝑑. 𝑓 = 11 + 10 − 2 = 𝟏𝟗, at ∝= 0.10, 𝑡𝑐 = 𝑡∝ = 1.729

2

𝑡 = 1.9096

ANSWER: Therefore, there is sufficient evidence on the difference between score of customer
feedback between store 1 and store 2 because t-score obtained was in the rejection zone(t>tucl:
1.9096>1.729)