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QUAL59338 (TQM) Assignment 1 (2023)
QUAL59338 (TQM) Assignment 1 (2023)
QUAL59338 (TQM) Assignment 1 (2023)
Q. 1
(A) Write five benefits of skip-level meetings, with five related real-life examples that you
may have observed (in the past) in your organization. (1 X 5) = 5 marks)
(B) Write five benefits of employee empowerment, with five related real-life examples
that you may have observed (in the past) in your organization. (1 X 5) = 5 marks)
INSTRUCTIONS:
Write all the examples with specific situations, issues, resolutions, and the benefits
observed (in the past) in YOUR organization.
Keep your answers specific, not too short, not too long. Reference may be made to the
class notes. Do not just copy. Originality is expected. {2 X (1 X 5) = 10 marks}