Professional Documents
Culture Documents
Change Readiness Questionnaire Template
Change Readiness Questionnaire Template
Change Readiness Questionnaire Template
Project <Name>
Version <#>
DOCUMENT INFORMATION
REVIEW
Name Role Review/ Approve Date of Review/ Sign-off
<Name> <Role> <Review/ Approve> <dd-mm-yyyy>
REVISION HISTORY
Version Issue Date Version Description Author
<Version> <dd-mm- <Insert comments as <Author>
yyyy> appropriate>
Department :
Please circle the rating that best describes your evaluation for the following questions.
RATING REMARKS
EVALUATION ASPECTS 1-Strongly Disagree 3-Agree Reasons/ Improvement
2-Disagree 4-Strongly Agree suggestions
LEADERSHIP
I believe our leaders understand the impacts of
1 1 2 3 4
the change on the organisation.
I believe our leaders understand the impacts on
2 customers and have plans in place to manage 1 2 3 4
these impacts.
I believe our leaders are strongly supportive of
3 1 2 3 4
the change.
I believe our leaders are actively involved in
4 1 2 3 4
preparing for the change.
I believe our leaders are effectively managing
5 1 2 3 4
implementation issues and risks.
I believe our leaders understand and are
6 1 2 3 4
managing staff expectations.
I believe our leaders have a detailed plan for
7 1 2 3 4
this implementation activities.
COMMUNICATION
I know the objectives and goals of <insert
8 1 2 3 4
project/initiative name>.
I understand how my organisation can benefit
9
from this initiative/project.
I believe our managers are fully informed about
10 1 2 3 4
the Project changes.
I believe our supervisors and the front line staff
11 1 2 3 4
are fully informed about Project changes.
My superior and I know the key
12 1 2 3 4
implementation activities and dates.
I know how to obtain help and support on my
13 1 2 3 4
queries related to this project.
CAPABILITY
I understand the changes to my role and job
14 1 2 3 4
function post-Project.
I believe effective coaching/training for new
15 skills will take place to help me prepare for the 1 2 3 4
change.
I believe the redesigned business processes will
16 1 2 3 4
enable us to be more effective.
RATING REMARKS
EVALUATION ASPECTS 1-Strongly Disagree 3-Agree Reasons/ Improvement
2-Disagree 4-Strongly Agree suggestions
put in place to improve our ways of working.
OWNERSHIP
I believe the discomfort caused by the changes
18 1 2 3 4
is being managed effectively.