_x000D_CR xxxxxx NodeName Title DDMMYYYY 1 (13)

INSTRUCTIONS TO FILL THE FORM & SUBMIT CHANGE REQUEST

Basic Work Instructions to follow:
WI Name Eridoc link
WI Raise CR
WI Authorize CR
WI Execute CR
WI Track & Manage CR

Persons In Charge
Contact detail of Person who originated this CR or fill this CR
Name ESN Mobile Number Email Responsible for
Originated/Filled this CR
Person who fill the form
Suggested CR Authorizor/Approval
Suggested CR Implementor
Suggested Onsite Engineer

INSTRUCTION FOR REQUESTOR

1 Please send your Request 04 working days before proposed start implemented date
2 Fill in the Change Request Form with DETAILS, MANDATORY information, Failure of this will result in your request b
If you do not use any optional worksheets (Sheet 4, 5, 6), pls remove it
3 How to propose the Priority and Imlementation time for your CR
Maintenance Window 1:00:00 AM to 06:00:00 AM
All CRs have potential Service effecting shall be excuted in the Maintenance Window time only.
Special situation must have APPROVAL of Customer/Management/CCB
Pls firstly refer to below Planned Activity table to initiate your CR proposed Priority/ Implemented time/Fill in the List
of Cells worksheet
Planned Activities Reference format for RF Change - List of Cells

RF change-Change
cell parameter-Configuration-CDD_Inconsistency.xls

Templates for the

4 Name your file in format: CR xxxxxx NSA/SA NodeName (BTS/BSC/ MSC/ GGSN/ MIEP) NSSJob Configuration CR's.xl
Description DDMMYYYY
5 Send your filled CR To: vnmmsfo@zte.com.cn
CC: toi.nguyen@zte.com.cn
6 You will be contacted if there is any missing information need to be added
7 Once your request has been logged into ER/CR system, you will be informed the CR number for further tracking
8 You will be given Approval status by email/follow up with the Hanoi NOC/Hanoi Change Request
9 The CR status/results can be followed up by checking in the ER system, or by the notification from Hanoi NOC/Hanoi
Change Request once have update.
INSTRUCTION FOR ENGINEER/EXCUTOR ONSITE
1 Please contact (email/call) to Hanoi NOC before START of Activity on planned time for support of alarm monitoring.
2 Please call the NOC at COMPLETION of Activity to checking if any outstanding remain (alarm, outage....)
3 Email to Hanoi CR/Hanoi NOC and update in the ER system your Report of Completion with the CR Implemented
Results/Status after finish it
URGENT CR
1 For Urgent work you need to contact the MSCOO/OA manager to get the written approval
2 Followed by sending the requested CR form to hanoi.change.request@ericsson.com/cc hanoi.noc@ericsson.com

Hanoi NOC CONTACT DETAILS

Description Name Contact Number Email
Fault Survillance & Management

Prepared: EHUNNGV Hung Nguyen Date: 2015-05-05 No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 1.Read me
Ericsson Internal
 Level 1 _x000D_CR xxxxxx NodeName Title DDMMYYYY 2 (13)

Level 2

Level 3
Level 4

Prepared: EHUNNGV Hung Nguyen Date: 2015-05-05 No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 1.Read me
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 3 (13)

Prepared: EHUNNGV Hung Nguyen Date: 2015-05-05 No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 1.Read me
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 4 (13)

Prepared: EHUNNGV Hung Nguyen Date: 2015-05-05 No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 1.Read me
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 5 (13)
INSTRUCTIONS TO FILL THE FORM & SUBMIT CHANGE REQUEST

INSTRUCTION FOR REQUESTOR

1 Please send your Request 05 working days before proposed start implemented date
2 Fill in the Change Request Form with DETAILS, MANDATORY information, Failure of this will result in your request being REJE
If you do not use any optional worksheets (Sheet 4, 5, 6,7), pls mark as N/A
3 How to propose the Priority and Imlementation time for your CR
Maintenance Window 01:00:00 AM to 05:00:00 AM
All CRs have potential Service effecting shall be excuted in the Maintenance Window time only.
Special situation must have APPROVAL of Customer/Management/CCB
Pls firstly refer to below Planned Activity table to initiate your CR proposed Priority/ Implemented time/Fill in the List of Cell
worksheet

4 Name your file in format: CR xxxxxx Project/Operation_Rxx_NodeName (BTS/BSC/ MSC/ GGSN/ MSP ...) Job Description
5 Send your filled CR To: hanoi.change.request@ericsson.com; hanoi.noc@ericsson.com; Originator SME ( Solution
CC: Related persons
6 Once your request has been logged into ER/CR system, you will be informed the CR number for further tracking
7 You will be given Approval status by email/follow up with the Hanoi NOC
INSTRUCTION FOR ENGINEER/EXCUTOR ONSITE
1 Please contact (email/call) to Hanoi NOC before START of Activity on planned time for support of alarm monitoring.
2 Please call the NOC at COMPLETION of Activity to checking if any outstanding remain (alarm, outage....)
3 Email to Hanoi CR/Hanoi NOC and update in the ER system your Report of Completion with the CR Implemented Results/Statu
after finish it
URGENT CR
1 For Urgent work you need to contact the Operational Assurance Manager to get the written approval
2 Followed by sending the requested CR form to hanoi.change.request@ericsson.com/cc hanoi.noc@ericsson.com

Prepared: ETHIDAM Lam Dam Date: 2015-07-17 No: ETV-15:000071 Uen_x000D_Rev: PA4
Sheet: 1.Read me.
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 6 (13)
BMIT CHANGE REQUEST

ed date
ailure of this will result in your request being REJECTE

Window time only.

riority/ Implemented time/Fill in the List of Cells

TS/BSC/ MSC/ GGSN/ MSP ...) Job Description DDMMYYYY

noi.noc@ericsson.com; Originator SME ( Solution Architect)

he CR number for further tracking

time for support of alarm monitoring.

ng remain (alarm, outage....)
ompletion with the CR Implemented Results/Status

et the written approval

on.com/cc hanoi.noc@ericsson.com

Prepared: ETHIDAM Lam Dam Date: 2015-07-17 No: ETV-15:000071 Uen_x000D_Rev: PA4
Sheet: 1.Read me.
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 7 (13)

CR Submition Date
CR Number: HW/// fill

CHANGE REQUEST FORM

CR Title: CR Relocation Fiber Optical cable link 124112 - 124099
Site Name/Location : 124112; 124099 Region:

CR Description:

As request by People’s Committee of Ha Noi City, HTC decides relocate fiber cable belong at link
Reason for Change: 124112 - 124099. The location is at Cong Moc Bridge, Thanh Xuan District, Ha Noi City. The
distance is from site 124019 : 4km

Advantage of Change:
Referered TT# HW fill Attachment Document: Procedure,TestPlan, List of cells, Evaluation
Priority: Type: Sub Category:
Execution Domain HW fill No of Node touch

Proposed Implementation Time

Start Date/Time: 23/11/2017 00:00:00 End Date/Time: 23/11/2017 06:00:00 DD/MM/YY HH:MM

NOTE: Out of Maintenance Window X Maintenance Window 1:00-6:00AM

CR Requestor/Orginator
Company Name: HTC-ITC Dept.: NOC Line Manager Name: Nguyen Binh Minh
Requested By: Pham Dai Thanh Role: Head of HTC-ITC NetwoMgr Contact Number: 84 922758888
Contact Number: 84 929890125 Email: minh.n@htc-itc.com.vn

Affected Platform:
7
MSC/MGW : BSC :
HLR : TRANSMISSION :
VAS/GPRS : BTS : See List of Cells & RND-TND Evaluation sheets
POWER : OTHERS :

SERVICE IMPACT ANALYSIS

Service affecting Yes X No Note

If Yes: Services Interruped Start: Service Interrupted End: DD/MM/YY HH:MM

Potential Service Impact Type/Risk: Note

Power Capacity Expanasion requried? Note
Change Reponsible/CR Implementer
Name Department Title Contact number Email
Pham Dai Thanh Technical Head of HTC-ITC Network Infrastructure
84 920890125 thanhphamd@htc-itc.com.vn
Nguyễn Văn Thu Technical Team of the leader 0929890102 thu.nv@htc-itc.com.vn
NOC HTC Technical HTC-ITC truyendan@htc-itc.com.vn

APPROVERS
Vietnamobile Name Date Email Address Notes
CTO, Governance & Serv
Hoang Minh Hai, N hai.h@vietnamobile.com.vn,son.na@vietnamobile.com.vn
Huawei Name Date Email Address Notes

Date: 2015-05-05
Prepared: EHUNNGV Hung Nguyen Sheet: 2.CR No: ETV-15:000071 Uen_x000D_Rev: PA3
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 8 (13)

CR Submition Date 13-Jun-22

CR Number: HTC2022061301

CHANGE REQUEST FORM

CR Title: HTC2022061301 R4 Maintenance link MetroE 248006-248001
Site Name/Location : 248001; 248006; 248002 Region: Central

CR Description
As request by the Ericsson, HTC will measure the core,change core check coupler, pigtail to fix highloss of the link MetroE
248006-248001
Reason for Change: This work will affect links:
MetroE 248006-248001
Time plan 01:00 - 05:00 15-06-2022

Advantage of Change:
Referered TT# Attachment Document: Procedure,TestPlan, List of cells, Evaluation…
Priority: High Type: Normal Sub Category: Service Change Request

Proposed Implementation Time

Start Date/Time: 15-06-2022 01:00 End Date/Time: 15-06-2022 05:00 DD/MM/YY HH:MM

NOTE: Out of Mainternance Window X Mainternance Window 1:00-5:00AM

Site Access for HTC Technician

Site ID: 248001; 248006; 248002

HTC Site Access Required: Yes Detail activity at site: measuring the cores,changing core, checking coupler, pigtail..

CR Requestor/Orginator
Company Name: HTC-ITC Dept.: NOC Line Manager Name:
Requested By: Vuong Van Kiem Role: Mgr Contact Number:
Contact Number: 0963869990 Email:
Affected Platform:
6
MSC/MGW : BSC :
HLR : x TRANSMISSION :
VAS/GPRS : BTS : See List of Cells & RND-TND Evaluation sheets
POWER : OTHERS :

SERVICE IMPACT ANALYSIS

This work will affect links:

Service affecting Yes x No Note MetroE 248006-248001

If Yes: Services Interruped Start: Service Interrupted End: DD/MM/YY HH:MM

Potential Service Impact Type/Risk: R4 Note

Power Capacity Expanasion requried? Note
Change Reponsible/CR Implementer
Name Department Title Contact number Email
NGUYEN BA KHANH Technical Team of the leader 0922381409 / 0963295979
NOC HTC Technical HTC-ITC truyendan@htc-itc.com.vn

APPROVERS
Vietnamobile Name Email Address Notes
NW- Head of North Network Le Van Khoa khoa.l@vietnamobile.com.vn

Central Branch Office, NW - Network Phan Quang Vinh vinh.pq@vietnamobile.com.vn

Operation Manager

South Branch Office, NW- Head of South Ta Thanh Phong phong.t@vietnamobile.com.vn

Network

Ericsson Name Email Address Notes

Khoi Nguyen T khoi.t.nguyen@ericsson.com

Deployment Manager

Surendra Pandey surendra.pandey@ericsson.com

MSIP Operation Assurance Manager

Date: 2015-07-17
Prepared: ETHIDAM Lam Dam Sheet: 2.CR. No: ETV-15:000071 Uen_x000D_Rev: PA4
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 9 (13)
IMPLEMENTATION PROCE

1. Implementation Procedure (MOP):

Attach MOP or write down detaily step by step to excute the change
Step From 01:00 to 05:00 Activity
1 HTC NOC will call E/// NOC before doing the activity.
E/// NOC verify this CR with current incident in all fiber links/fiber
Rings that related to the link of this CR .
If CR causes service impacts, E/// NOC will inform HTC NOC and
Before 01:00
HTC NOC will decide to cancel CR or wait for incident recover then
implement CR.
If CR has no service impacts, E/// NOC inform to HTC NOC start
CR and go the next steps.
2 E/// NOC check the status of fiber link to make sure that the link
Before 01:00
works properly
3 Before 01:00 E/// NOC show RSL of fiber link
4 Unplug the jumper cables in both 248001; 248006; 248002
01:00 to 05:00
5 E/// NOC monitor the link during HTC activity, HTC activity will be
01:00 to 05:00
the following steps:
6 HTC will measure the core,change core check coupler, pigtail
01:00 to 05:00 to fix highloss of the MetroE 248006-248001
8 01:00 to 05:00 Call E/// NOC to inform activity completed
9 Replug the jumper cables in both 248001; 248006; 248002
01:00 to 05:00
10 E/// NOC check the status of fiber links to make sure that the link
After 05:00 works properly

11 HTC NOC send email to E/// NOC/HCR to inform activity

After 05:00
completed succesfully.

2. Scope of Work Summary:

Provide a summary of key milestones of the change flow.CR Executor inform NOC right after completion of each milestones
Milestones From xx:xx to xx:xx Activity
1 Unplug the jumper cables in both 248001; 248006; 248002
01:00 to 05:00
2 HTC will measure the core,change core check coupler, pigtail
01:00 to 05:00 to fix highloss of the MetroE 248006-248001
3 Replug the jumper cables in both 248001; 248006; 248002
01:00 to 05:00

3. Fall-back Procedure:
Procedure how to fall back to previous status. Latest fallback start time during MW is 4:00 AM (exceptional case to be reviewed and approved
1 Fallback condition: In case of site impacts
2 Fallback start time/Duration: Immediately
3 Fall back procedure: Replug cables or unshutdown port/card
4 Recovery action plan/business continuity plan: Open TT if required

Prepared: ETHIDAM Lam Dam Date: 2015-07-17 No: ETV-15:000071 Uen_x000D_Rev: PA4
Sheet: 3.Procedure
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 10 (13)
NTATION PROCEDURE

Person in Charge Comments

E/// NOC/HTC NOC

E/// NOC

E/// NOC
E/// NOC/Depot
E/// NOC

HTC Technical

HTC Technical
E/// NOC/Depot Revert step-4
E/// NOC Mandatory:
In case links are not UP after HTC activity, E/// NOC will open TT (out of CR time) and
align depot onsite support
HTC NOC

stones
Expected result Comments
No site impacted Revert immediately in case sites are impacted

No site impacted Revert immediately in case sites are impacted

-All links should be UP
Escalate to HTC or open TT for troubleshooting if result is not as expected
-No pending alarm

reviewed and approved by HCR)

Prepared: ETHIDAM Lam Dam Date: 2015-07-17 No: ETV-15:000071 Uen_x000D_Rev: PA4
Sheet: 3.Procedure
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 11 (13)

E/// TnD to fill-in impacted sites if any:

Prepared: EHUNNGV Hung

Date: Nguyen
2015-05-05Sheet: 4.List of CellsEricsson
No: ETV-15:000071
InternalUen_x000D_Rev: PA3
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 12 (13)

Site A Physical SFP

Connect NE port-site type site Site B
between Site A-Site B Site B-Site A Site A Board A A Site B NE
UPE-UPE 248006-248001 248006-248001 248006 LPCA-4XGT
xgei-0/8/0/ 80000 248001 UPE-01

Date: 2015-05-05
Prepared: EHUNNGV Hung Nguyen No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 5.TRM diagram
Ericsson Internal
 _x000D_CR xxxxxx NodeName Title DDMMYYYY 13 (13)

Site B Physical SFP Type of Fiber

NE port-site type site transmis Lengthk
Board B B sion m)
LPCA-4XGT
xgei-0/9/0/ 80000 Single-mod 72

Date: 2015-05-05
Prepared: EHUNNGV Hung Nguyen No: ETV-15:000071 Uen_x000D_Rev: PA3
Sheet: 5.TRM diagram
Ericsson Internal