CHAPTER 1 INTRODUCTION TO OPERATIONS MANAGEMENT

1. What are the benefits of implementing operations management in a business?

2. What are the common challenges faced by operations managers in business?
3. How can a business optimize its operations to increase productivity and reduce
costs?

CHAPTER 2 COMPETITIVENESS, STRATEGY AND PRODUCTIVITY

1. How do competitiveness, strategy, and productivity work together to contribute to a
company's success?
2. Why is it important for companies to integrate these three factors into their
operations?
3. What are some examples of companies that have successfully integrated
competitiveness, strategy, and productivity into their operations?

CHAPTER 3 FORECASTING
1. How can businesses ensure that their forecasts are accurate and reliable?
2. What are the limitations and challenges of forecasting?
3. How can businesses use forecasting to make strategic decisions and stay
competitive?

CHAPTER 4 PRODUCT AND SERVICE DESIGN

1. What are some common challenges businesses face in product and service design,
and how can they overcome them?
What are some important factors to consider when designing a product or service?
2. How can businesses use technology to improve their product and service design
process?
3. How can businesses measure the success of their product and service design
efforts?
How can businesses stay up-to-date with market trends and technologies to ensure
their product and service design remains competitive?

CHAPTER 5 CAPACITY PLANNING

1. What are the key factors that businesses need to consider when estimating demand
and forecasting capacity needs?
2. How do businesses evaluate their current capacity and identify areas for
improvement or expansion?
3. What are some common methods for increasing capacity, and how do businesses
choose the best approach for their specific needs?
1. What are the key factors to consider when selecting a location for a new facility?
 How does the location decision impact transportation costs, access to suppliers,
and market reach?
 What are the various location analysis techniques that can be employed to
evaluate potential locations?
 How does the business environment and local regulations influence location
decisions?

2. Management of Planning:
 What is the role of planning in effective operations management?
 How does the planning process integrate with other functions of the
organization?
 What are the different types of planning techniques and tools used in operations
management?
 How can effective planning contribute to improved operational efficiency and
customer satisfaction?

3. Quality Control:
 What is the importance of quality control in operations management?
 What are the different quality control methods and tools available?
 How can quality control be integrated into the production process?
 What are the strategies for continuous improvement and achieving high-quality
standards?

5. Aggregate Planning and Master Scheduling:

 What is aggregate planning and why is it important in operations management?
 What factors should be considered when developing an aggregate production
plan?
 How does master scheduling contribute to effective resource allocation and
meeting customer demand?
 What are the challenges and strategies involved in aggregate planning and
master scheduling?

6. Inventory Management:
 Why is effective inventory management crucial for operations?
 What are the different types of inventory and their purposes?
 What are the techniques and models used for inventory control and optimization?
 How can inventory management contribute to cost reduction and improved
customer service?