A

Field Research Project Report

On

“A STUDY ON FINANCIAL ANALYSIS OF ICICI BANK”

Submitted in partial fulfillment for the Award of a degree of Bachelor of Business

Administration

Session- 2021-22

Name Of Students Class Roll No.

1. …………………………………………………………………………
2. …………………………………………………………………………
3. ………………………………………………………………………....
4. …………………………………………………………………………

ICICI BANK

Guided By
Dr.Divya Sharma
(Assistant Professor “Aditya College” Gwalior)
Divya.sharma@aditya.college

Aditya College, Gwalior, Affiliated to Jiwaji University, Gwalior, Madhya Pradesh

STUDENT DECLARATION
I hereby declare that this Field Research Project Report titled “A study on FINANCIAL
ANALYSIS OF ICICI BANK” submitted by me to the Faculty of Management Studies,
Aditya College, Gwalior is a bona fide work undertaken by me and my team it is not submitted
to any other Institution for the award of any degree diploma/certificate or published any time
before.

Name Of Students Class Roll No. Signature Of Students

Signature of the Guide

 CERTIFICATE

This is to certify that the project work embodied in this report titled………….
…………………………………………………………………………………..
Was carried out by Mr./Ms. ……………………………………………………
Enrolment No…………………………. at faculty of management studies for
partial fulfilment be awarded by Aditya College, Gwalior.
This project work has been carried out under my guidance and supervision and
it is up to my satisfaction.

Date-
Place-

…………………
(Coordinator)
Dr. Divya Sharma
 Acknowledgment

On this Field research project, we acknowledge Aditya College for giving the us opportunity
to study and giving us environmental Research Based. We also Acknowledgment the allowed
Person.

Dr. Anuja Bhadoriya

(Principal)
Aditya College, City Centre Gwalior

Mr. Mayank Singhal

Aditya College, City Centre Gwalior

Mr. Yatish Shrivastava

(BBA coordinator)
Aditya College, City Centre Gwalior

Dr. Divya Sharma

(Assistant Professor)
Aditya College, City Centre Gwalior

Name Of Students Class Roll No. Signature Of Students

Date-
Place-
Table Of Content
S.NO. PARTICULAR PAGE NO.
❖ TITLE OF THE WORK
❖ STUDENT DECELERATION
❖ CERTIFICATE
❖ ACKNOWLEDGEMENT

1. INTRODUCTION

1.1 INTRODUCTION OF BANKING

1.2 THE BANKINGG SYSTEM IN INDIA
1.3 HISTORY OF BANKING IN INDIA
1.4 BANKING STRUCTURE IN INDIA
1.5 FACT FILES OF BANKS IN INDIA
1.6 OBJECTIVE OF THE STUDY
1.7 LIMITATIONS OF THE STUDY

2. PROFILE OF “ICICI BANK”

2.1 INTRODUCTION TO ICICI BANK

2.2 BUSINESS PROFILE
2.3 ICICI BANK TODAY
2.4 BUSINESS OBJECTIVE

3. RESEARCH METHODOLOGY

3.1 OBJECTIVE OF THE STUDY

3.2 IMPORTANCE OF THE STUDY
3.3 RESEARCH PROBLEM
3.4 RESEARCH DESIGN USED IN THE STUDY
3.5 DATA COLLECTION METHODS
3.6 LIMITATION OF THE STUDY
3.7 FIELDWORK PHOTOS

4. DATA ANALYSIS & INTERPRETATION

5. CONCLUSION
FINDINGS
SUGGESTION FOR FUTURE WORK

6. BIBLIOGRAPHY
 PREFACE
In any organization, the two important financial statements are the Balance Sheet and the Profit
& Loss Account of the business. Balance Sheet is a statement of the financial position of an
enterprise at a particular point in time. The profit & Loss account shows the net profit or net
loss of a company for a specified period of time. When these statements of the last few years
of any organization are studied and analyzed, significant conclusions may arrive regarding the
changes in the financial position, the important policies followed and trends in profit and loss,
etc. Analysis and interpretation of financial statements have now become an important
technique of credit appraisal. Investors, financial experts, management executives, and bankers
all analyze these statements. Though the basic technique of appraisal remains the same in all
the cases the approach and the emphasis in the analysis vary. A banker interprets the financial
statement so as to evaluate the financial soundness and stability, the liquidity position, and the
profitability or the earning capacity of the borrowing concern. Analysis of financial statements
is necessary because it helps in depicting the financial position on the basis of past and current
records. Analysis of financial statements helps in making future decisions and strategies.
Therefore, it is very necessary for every organization whether it is a financial or manufacturing,
to make a financial statement and to analyze it.
1.1 INTRODUCTION OF BANKING
Definition Of Bank:
Banking Means "Accepting Deposits for the purpose of lending or Investment of deposits of
money from the public, repayable on demand or otherwise and withdraw by cheque, draft or
otherwise." -
Banking Companies (Regulation) Act,1949
ORIGIN OF THE WORD “BANK”
The origin of the word bank is shrouded in mystery. According to one viewpoint, the Italian
business house carrying on a crude form of banking was called Banchi bancheri" According to
another viewpoint banking is derived from the German word "Branck" which means heap or
mound. In England, the issue of paper money by the government was referred to as raising a
bank.
ORIGIN OF BANKING
Its origin in the simplest form can be traced to the origin of authentic history. After recognizing
the benefit of money as a medium of exchange, the importance of banking was developed as it
provides a safer place to store money. This safe place ultimately evolved into financial
institutions that accept deposits and make loans i.e., modern commercial banks.

1.2 THE BANKINGG SYSTEM IN INDIA

Without a sound and effective banking system in India, it cannot have a healthy economy. The
banking system of India should not only be hassle-free but it should be able to meet new
challenges posed by technology and any other external and internal factors. For the past three
decades India's banking system has several outstanding achievements to its credit. The most
striking is its extensive reach. It is no longer confined to only metropolitans or cosmopolitans
in India. In fact, Indian banking system has reached even to the remote corners of the country.
This is one of the main reasons of India's growth process.

1.3 HISTORY OF BANKING IN INDIA

Banking in India has its origin in as early Vedic period. It is believed that the transitions from
many lending to banking must have occurred even before Manu, the great Hindu furriest,
devoted a section of his work to deposit and advances and laid down rules relating to the rate
of interest. During the mogul period, the indigenous banker played a very important role in
lending money and financing foreign trade and commerce. During the days of the East India
Company, it was the turn of the agency house to carry on the banking business. The General
Bank of India was the first joint stock bank to be established in the year 1786. The other that
followed was the Bank of Hindustan and Bengal Bank. The Bank of Hindustan is reported to
have continued till 1906. While the other two failed in the meantime. In the first half of the
19th century the East India Company established its banks, The bank of Bengal in 1809, the
Bank of Bombay in 1840, and the Bank of Bombay in 1843. These three banks also knowns as
the Presidency banks were independent units and functioned well. These three banks were
amalgamated in 1920 and the new bank, the Imperial Bank of India was established on 27th
January 1921. With the passing of the State Bank of India Act in 1955 the undertaking of the
Imperial Bank of India was taken over by the newly constituted SBI. The Reserve Bank of
India (RBI) which is the Central bank was established on April, 935 by passing the Rethe serve
bank of India act 1935. The Central office of RBI is in Mumbai and it controls all the other
banks in the country. In the wake of the Swadeshi Movement, a number of banks with Indian
management were established in the country namely, Punjab National Bank Ltd., Bank of India
Ltd., Bank of Baroda Ltd., and Canara Bank. Ltd. on 19th July 1969, 14 major banks of the
country were nationalized and on 15th April 1980, 6 more commercial private sector banks
were taken over by the government. The first bank in India, though conservative, was
established in 1786. From 1786 till today, the journey of the Indian Banking System can be
segregated into three distinct phases. The areas mentioned below:
Early phase from 1786 to 1969 of Indian Banks
Nationalization of Indian Banks and up to 1991 prior to Indian banking sector Reforms.
A new phase of the Indian Banking System with the advent of Indian Financial &
Banking Sector Reforms after 1991.

1.4 BANKING STRUCTURE IN INDIA

India, the banks are being segregated into different groups. Each group has its own benefits
and limitations in operating in India. Each has its own dedicated target market. Few of them
only work in the rural sector while others in both rural as well as urban. Many even are only
catering in cities. Some are of Indian origin and some are foreign players. All these details and
many more is discussed over here. The banks and its relation with the customers, their mode
of operation, the names of banks under different groups and other such useful information’s
are talked about. One more section has been taken note of is the upcoming foreign banks in
India. The RBI has shown certain interest to involve more of foreign banks than the existing
one recently. This step has paved a way for few more foreign banks to start a businessesiness
in India.

BANKING STRUCTURE IN INDIA

SCHEDULED BANKS IN INDIA

Scheduled Commercial Banks
Public Sector Banks Private Sector Banks Foreign Banks in Regional Rural
India Banks
(26) (25) (29) (95)
❖ Nationalized ❖ Old Private
Bank Banks
❖ New Private
Banks
 ❖ Other Public
Sector Banks
(IDBI)
❖ SBI And Its
Associate

Scheduled Cooperative Banks

Scheduled Urban Cooperative Banks Scheduled State Cooperative Banks

Public Sector Banks

Public sector banks are those banks which are owned by the Government. The Govt. runs these
Banks. In India 14 banks were nationalized in 1969 & in 1980 another 6 banks were also
nationalized. Therefore in 1980 the number of nationalized banks 20. At present there are total
26 Public Sector Banks in India (As on 31 st December 2022). Of these 19 are nationalised
banks, 6(STATE BANK OF INDORE ALSO MERGED RECENTLY) belong to SBI &
associates’ group and 1 bank (IDBI Bank) is classified as other public sector bank. Welfare is
their primary objective.
Nationalised banks Other Public Sector Banks SBI & its Associates
❖ Allahabad Bank IDBI (Industrial ❖ State Bank of India
❖ Andhra Bank Development Bank of India) ❖ State Bank of
❖ Bank Of Baroda Ltd Hyderabad
❖ Bank Of India ❖ State Bank of Mysore
❖ Bank Of Maharastra ❖ State Bank of Patiala
❖ Canara Bank ❖ State Bank of
❖ Central Bank Of Travancore
India ❖ State Bank of
❖ Corporation Bank Bikaner and Jaipur
❖ Dena Bank
❖ Indian Bank
❖ Indian Overseas
Bank (State Bank of Saurastra
❖ Oriental Bank of merged with SBI in the year
Commerce 2020 and State Bank of
❖ Punjab & Sind Bank Indore In 2022)
❖ Punjab National
Bank
❖ Syndicate Bank
❖ UCO Bank
❖ Union Bank Of India
❖ United Bank Of India
❖ Vijaya Bank
 Private Sector Banks

These banks are owned and run by the private sector. Various banks in the country such as
ICICI Bank, HDFC Bank, etc. An individual has control over their banks in preparation for the
share of the banks held by him.
Private banking in India was practiced since the beginning of the banking system in India. The
first private bank in India to be set up in Private Sector Banks in India was IndusInd Bank. It
is one of the fastest-growing Bank Private Sector Banks in India. IDBI ranks the tenth largest
development bank in the world as Private bank in India and has promoted world-class
institutions in India.
The first Private Bank in India to receive in-principal approval from the Reserve Bank of India
was Housing Development Finance Corporation Limited, to set up a bank in the private sector
banks in India as part of the RBI's liberalization of the Indian Banking Industry. It was
incorporated in August 1994 as HDFC Bank Limited with a registered office in Mumbai and
commenced operations as Scheduled Commercial Bank in January 1995. ING Vysya, yet
another Private Bank of India was incorporated in the year 1930.
Private sector banks have been subdivided into the following 2 categories: -
Old Private Sector Banks New Private Sector Banks
❖ Bank of Rajasthan Ltd. ❖ Bank of Punjab Ltd. (since merged
❖ Catholic Syrian Bank Ltd. with Centurian Bank)
❖ City Union Bank Ltd. ❖ Centurian Bank of Punjab (since
❖ Dhanalakshmi Bank Ltd. merged with HDFC Bank)
❖ Federal Bank Ltd. ❖ Development Credit Bank Ltd.
❖ ING Vysya Bank Ltd. ❖ HDFC Bank Ltd.
❖ Jammu and Kashmir Bank Ltd. ❖ ICICI Bank Ltd.
❖ Karnataka Bank Ltd. ❖ IndusInd Bank Ltd.
❖ Karur Vysya Bank Ltd. ❖ Kotak Mahindra Bank Ltd.
❖ Lakshmi Vilas Bank Ltd. ❖ Axis Bank (earlier UTI Bank)
❖ Nainital Bank Ltd ❖ Yes Bank Ltd.
❖ Ratnakar Bank Ltd.
❖ SBI Commercial and International
Bank Ltd.
❖ South Indian Bank Ltd.
❖ Tamilnad Mercantile Bank Ltd.
❖ United Western Bank Ltd.
Foreign Banks In India
A foreign bank branch is a type of foreign bank that is obligated to follow the regulations
of both the home and host countries. Because the foreign bank branch has loan limits based
on the total bank capital, they can provide more loans than subsidiary banks.

Cooperative banks in India

The Cooperative bank is an important constituent of the Indian Financial System, judging by
the role assigned to co-operative, the expectations the co-operative is supposed to fulfil, their
number, and the number of offices the cooperative bank operate. Though the co-operative
movement originated in the West, but the importance of such banks have assumed in India is
rarely paralleled anywhere else in the world. The cooperative banks in India plays an important
role even today in rural financing. The businesses of cooperative bank in the urban areas also
has increased phenomenally in recent years due to the sharp increase in the number of primary
co-operative banks. Co operative Banks in India are registered under the Co-operative Societies
Act. The cooperative bank is also regulated by the RBI. They are governed by the Banking
Regulations Act 1949 and Banking Laws (Co-operative Societies) Act, 1965.
Rural banks in India
Rural banking in India started since the establishment of banking sector in India. Rural Banks
in those days mainly focussed upon the agro sector. Regional rural banks in India penetrated
every corner of the country and extended a helping hand in the growth process of the country.
SBI has 30 Regional Rural Banks in India known as RRBs. The rural banks of SBI is spread
in 13 states extending from Kashmir to Karnataka and Himachal Pradesh to North East. The
total number of SBIs Regional Rural Banks in India branches is 2349 (16%). Till date in rural
banking in India, there are 14,475 rural banks in the country of which 2126 (91%) are located
in remote rural areas. Apart from SBI, there are other few banks that function for the
development of the rural areas in India. Few of them are as follows.
Haryana State Cooperative Apex Bank Limited
The Haryana State Cooperative Apex Bank Ltd. commonly called as HARCOBANK plays a
vital role in rural banking in the economy of Haryana State and has been providing aids and
financing farmers, rural artisans, agricultural labourers, entrepreneurs, etc. in the state and
giving service to its depositors.
NABARD
National Bank for Agriculture and Rural Development (NABARD) is a development bank in
the sector of Regional Rural Banks in India. It provides and regulates credit and gives service
for the promotion and development of rural sectors mainly agriculture, small scale industries,
cottage and village industries, handicrafts. It also finance rural crafts and other allied rural
economic activities to promote integrated rural development. It helps in securing rural
prosperity and its connected matters.
United Bank of India
United Bank of India (UBI) also plays an important role in regional rural banks. It has expanded
its branch network in a big way to actively participate in the developmental of the rural and
semi-urban areas in conformity with the objectives of nationalisation.
Syndicate Bank
Syndicate Bank was firmly rooted in rural India as rural banking and has a clear vision of the
future of India by understanding the grassroots realities. Its progress has been abreast of the
phase of progressive banking in India, especially in rural banks.

1.5 FACT FILES OF BANKS IN INDIA

The first Bank in India to be given an ISO certification. Canara Bank
The first Bank in Northern India to get ISO 9002 certification Punjab and Sind Bank
for their selected branches.
The first Indian Bank to have been started solely with Indian Punjab National Bank
capital.
The first among the Private Sector Banks in Kerala to become State Bank of India
Scheduled Bank in 1946 under the RBI act.
India’s second largest Private Sector Bank and is now the The Federal Bank Limited
largest scheduled commercial bank in India.
Bank which started as Private Shareholders Banks, mostly Imperial Bank of India
European shareholders.
The first Indian Bank to open a branch outside India in Bank of India, was founded
London in 1946 and the first to open a branch in continental in 1906 in Mumbai.
Europe at Paris in 1974
The oldest Public Sector Bank in India has branches all over Allahabad Bank
India and serving customers for the last 132 years.
The first Indian Commercial Bank which was wholly owned Central Bank of India
and managed by Indians.

1.6 OBJECTIVE OF THE STUDY

Objectives are the ends that state specifically how the goal be achieved. Every study must have
an objective for which all the efforts have been done. Without objective no research can be
conducted and no result can be obtained. On the basis of objective all the research process is
followed. Objectives are the main aspect of every study. The objective of the study gives
direction to go through the research problem. It guides the researcher and keeps him on track.
I have two objectives regarding my research project
1. Primary objective:-
1) To study the software used in ICICI Bank.
2) To analyse the financial statements of the corporation to assess it’s true financial position
by the use of ratios.
2. Secondary objective :-
1) To find out the shortcomings in ICICI Bank.
2) To see whether ICICI Bank is going well or not in different areas.

1.7 LIMITATIONS OF THE STUDY

Difficulty in data collection.
Limited knowledge about the bank in the initial stages. The branch manager was
reluctant for giving financial data to the bank.
The analysis and interpretation are based on secondary data contained in the published
annual reports of ICICI Bank for the study period.
Due to the limited time available at the disposable, the study has been confined for a
period of 5 years (2022).
Ratio itself will not completely show the company’s good or bad financial position.
Inter-firm comparison was not possible due to the non-availability of competitors’ data.
The study of financial performance can be only a means to know about the financial
condition of the company and cannot show a thorough picture of the activities of the
company
COMPANY’S PROFILE
2.1 INTRODUCTION TO ICICI BANK
History Of ICICI
 1955: The Industrial Credit and Investment Corporation of India Limited (ICICI) was
incorporated at the initiative of World Bank, the Government of India and representatives of
Indian industry, with the objective of creating a development financial institution for providing
medium-term and long-term project financing to Indian businesses. Mr.A.Ramaswami
Mudaliar elected as the first Chairman of ICICI Limited. ICICI emerges as the major source of
foreign currency loans to Indian industry. Besides funding from the World Bank and other
multi-lateral agencies, ICICI was also among the first Indian companies to raise funds from
international markets.
 1956 : ICICI declared its first dividend of 3.5%.
 1958 : Mr.G.L.Mehta appointed the second Chairman of ICICI Ltd.
 1960 : ICICI building at 163, Backbay Reclamation, inaugurated.

 1961 : The first West German loan of DM 5 million from Kredianstalt obtained.
 1967 : ICICI made its first debenture issue for Rs.6 crore, which was oversubscribed.

 1969 : The first two regional offices in Calcutta and Madras set up.
 1972 : The second entity in India to set up merchant banking services. : Mr. H. T. Parekh
appointed the third Chairman of ICICI.
 1977 : ICICI sponsored the formation of Housing Development Finance Corporation.
Managed its first equity public issue.
 1978 : Mr. James Raj appointed the fourth Chairman of ICICI.

 1979 : Mr.Siddharth Mehta appointed the fifth Chairman of ICICI.

 1982 : 1982 : ICICI became the first ever Indian borrower to raise European Currency Units.
: ICICI commences leasing business.
 1984 : Mr. S. Nadkarni appointed the sixth Chairman of ICICI.
 1985 : Mr. N.Vaghul appointed the seventh Chairman and Managing Director of ICICI.
 1986 : ICICI became the first Indian institution to receive ADB Loans. : ICICI, along with
UTI, set up Credit Rating Information Services of India Limited, India's first professional credit
rating agency. : ICICI promotes Shipping Credit and Investment Company of India Limited. :
The Corporation made a public issue of Swiss Franc 75 million in Switzerland, the first public
issue by any Indian entity in the Swiss Capital Market.
 1987 : ICICI signed a loan agreement for Sterling Pound 10 million with Commonwealth
Development Corporation (CDC), the first loan by CDC for financing projects in India.
 1988 : Promoted TDICI - India's first venture capital company.
 1993 : ICICI Securities and Finance Company Limited in joint venture with J. P. Morgan set
up. : ICICI Asset Management Company set up.
 1994: ICICI established Banking Corporation as a banking subsidiary. Formerly Industrial
Credit and Investment Corporation of India. Later, ICICI Banking Corporation was renamed
as 'ICICI Bank Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake
normal banking operations - taking deposits, credit cards, car loans etc.
 1996 : ICICI Ltd became the first company in the Indian financial sector to raise GDR. :
SCICI merged with ICICI Ltd. : Mr. K.V.Kamath appointed the Managing Director and CEO
of ICICI Ltd.
 1997 : ICICI Ltd was the first intermediary to move away from single prime rate to three-
tier prime rates structure and introduced yield-curve based pricing. : The name The Industrial
Credit and Investment Corporation of India Ltd changed to ICICI Ltd. : ICICI Ltd announced
the takeover of ITC Classic Finance.
 1998 : Introduced the new logo symbolizing a common corporate identity for the ICICI
Group. : ICICI announced takeover of Anagram Finance.
 1999 : ICICI launched retail finance - car loans, house loans and loans for consumer durables.
: ICICI becomes the first Indian Company to list on the NYSE through an issue of American
Depositary Shares.
 2000 : ICICI Bank became the first commercial bank from India to list its stock on NYSE.
 2001: ICICI acquired Bank of Madura (est. 1943). Bank of Madura was a Chettiar bank, and
had acquired Chettinad Mercantile Bank (est. 1933) and Illanji Bank (established 1904) in the
1960s. In October 2001, the Boards of Directors of ICICI and ICICI Bank.
2.2 BUSINESS PROFILE
Products & Services
Personal Banking
o Deposits
o Loans
o Cards
o Investments
o Insurance
o Demat Services
o Wealth Management
NRI Banking
o Money Transfer
o Bank Accounts
o Investments
o Property Solutions
o Insurance
o Loans
Business Banking
o Corporate Net Banking
o Cash Management
o Trade Services
o FXOnline
o SME Services
o Online Taxes
o Custodial Services
Head Office
ICICI Bank 9th Floor, South Towers ICICI Towers Bandra Kurla Complex Bandra (E)
Mumbai. Phone: 91-022-653 7914 Website: www.icicibank.com
Capital structure
The Authorized Capital of ICICI Bank is 214.75 Crores. The Issued, Subscribed, and Paid-Up
Capital is divided into 1113250642 equity shares @ Rs.10/- each.
2.3 ICICI BANK TODAY
ICICI Bank (BSE: ICICI) (formerly Industrial Credit and Investment Corporation of India) is
India's largest private sector bank by market capitalization and second largest overall in terms
of assets. Total assets of Rs. 3,562.28 billion (US 77 billion) on December 31, 2021, and profit
after tax Rs. 30.19 billion (US 648.8 million) for the nine months ended December 31, 2021.
The Bank also has a network of 1,640+ branches (as on February 11, 2022) and about 4,721
ATMs in India, a presence in 18 countries, as well as some 24 million customers (at the end of
July 2007). ICICI Bank offers a wide range of banking products and financial services to
corporate and retail customers through a variety of delivery channels and specialized
subsidiaries and affiliates in the areas of investment banking, life and non-life insurance,
venture capital, and asset management. (These data are dynamic.) ICICI Bank is also the largest
issuer of credit cards in India. ICICI Bank has got its equity shares listed on the stock exchanges
at Kolkata and Vadodara, Mumbai, and the National Stock Exchange of India Limited, and its
ADRs on the New York Stock Exchange (NYSE). The Bank is expanding in overseas markets
and has the largest international balance sheet among Indian banks. ICICI Bank now has
wholly-owned subsidiaries, branches, and representative offices in 18 countries, including an
offshore unit in Mumbai. This includes wholly owned subsidiaries in Canada, Russia, and the
UK (the subsidiary through which the HI SAVE savings brand is operated), offshore banking
units in Bahrain and Singapore, an advisory branch in Dubai, branches in Belgium, Hong Kong,
and Sri Lanka, and representative offices in Bangladesh, China, Malaysia, Indonesia, South
Africa, Thailand, the United Arab Emirates, and the USA. Overseas, the Bank is targeting the
NRI (Non-Resident Indian) population in particular. ICICI reported a net profit of Rs. 3,758
crores (US$ 741 million) for FY2021. The bank's Current and savings account (CASA) ratio
increased to 28.7% on March 31, 2021, from 26.1% on March 31, 2020. Increase of Rs. 5,286
crores in CASA deposits in the quarter that ended March 31, 2021. ICICI Bank is one of the
Big Four Banks of India with State Bank of India, Axis Bank and HDFC Bank.

ICICI Bank Group

 Board of Directors

Board Members
Mr. K. V. Kamath, Chairman ....................................................
Mr. Sridar Iyengar ....................................................
Mr. Homi R. Khusrokhan ....................................................
Mr. Lakshmi N. Mittal ................................................
Mr. Narendra Murkumbi .................................................
Dr. Anup K. Pujari .................................................
Mr. Anupam Puri ..................................................
Mr. M.S. Ramachandran ..................................................
Mr. M.K. Sharma ..................................................
Mr. V. Sridar Prof. Marti G. Subrahmanyam .........................................................
Mr. V. Prem Watsa .........................................................
Ms. Chanda D. Kochhar, Managing Director & CEO .........................................................
Mr. Sandeep Bakhshi, Deputy Managing Director .........................................................
Mr. N. S. Kannan, Executive Director & CFO .........................................................
Mr. K. Ramkumar, Executive Director .........................................................
Audit Committee Board Governance Remuneration &
Nomination Committee
Mr. Sridar Iyengar, Chairman Mr. M. K. Sharma, Chairman
Mr. M. K. Sharma Mr. K. V. Kamath
Mr. Narendra Murkumbi Mr. Anupam Puri
Mr. V. Sridar Prof. Marti G. Subrahmanyam
Corporate Social Responsibility Customer Service Committee
Committee
Mr. M. K. Sharma, Chairman Mr. K. V. Kamath, Chairman
Dr. Anup K. Pujari Mr. Narendra Murkumbi
Ms. Chanda D. Kochhar Dr. Anup K. Pujari
Mr. M. S. Ramachandran
Mr. M.K. Sharma
Ms. Chanda D. Kochhar
Credit Committee Fraud Monitoring Committee
Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman
Mr. Narendra Murkumbi Mr. K. V. Kamath
Mr. M. S. Ramachandran Mr. Narendra Murkumbi
Mr. M .K. Sharma Ms. Chanda D. Kochhar
Ms. Chanda D. Kochhar Mr. Sandeep Bakhshi
Risk Committee Share Transfer & Shareholders'/
Investors' Grievance Committee
Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman
Mr. Sridar Iyengar Mr. Narendra Murkumbi
Dr. Anup K. Pujari Mr. N. S. Kannan
Prof. Marti G. Subrahmanyam
Mr. V. Prem Watsa
Ms. Chanda D. Kochhar

Committee of Executive Directors

Ms. Chanda D. Kochhar,
Mr. N. S. Kannan
Mr. Sandeep Bakhshi
Mr. Sonjoy Chatterjee
2.4 BUSINESS OBJECTIVE
Vision
To be the leading provider of financial services in India and a major global bank.
Mission
We will leverage our people, technology, speed, and financial capital to: be the banker of first
choice for our customers by delivering high-quality, world-class service.
• Expand the frontiers of our business globally.
• Play a proactive role in the full realization of India’s potential.
• Maintain a healthy financial profile and diversify our earnings across businesses and
geographies.
• Maintain high standards of governance and ethics.
• Contribute positively to the various countries and markets in which we operate.
• Create value for our stakeholders.
2.5 PRODUCTS AND SERVICES
PERSONAL BANKING
Loan Product Deposit Product Investment & Insurance
Auto loan Savings A/C Mutual Funds
Loan against Current A/C Bonds
Loan against property Fixed Deposits Knowledge Centre
Personal loan Demat A/C Insurance
Credit card Safe Deposit Lockers General And Health
2- wheeler loan Insurance
Commercial vehicles finance Equity And Derivatives
Home loans Mudra Gold Bar
Retail business banking
Tractor loan
Working capital finance
Construction
Equipment finance
Health care finance
Education loan
Gold loan
Cards Payment Services Access To Bank
Credit Card Net Safe Net Banking
Debit Card Merchan One View
Prepaid Card Prepaid Refill InstaAlert Mobile Banking
Product And Services Bill Pay ATM
Trade Services Visa Bill Pay Phone Banking
Forex Service Branch InstaPay Email Statements
Locator
RBI Guidelines VisaMoney Transfers Branch Network
 E-Monies Electronic Funds
Transfer
Online Payment of Direct
Tax

PRODUCTS
ICICI Bank offers a wide variety of Deposit Products to suit your requirements. Coupled with
the convenience of networked branches/ ATMs and the facility of E-channels like Internet and
Mobile Banking, ICICI Bank brings banking to your doorstep. Select any of its deposit
products and provide your details online and their representative will contact you for Account
Opening.
SAVING ACCOUNTS
ICICI Bank offers customers a power-packed Savings Account with a host of convenient
features and banking channels to transact through. So now customers can bank at their
convenience, without the stress of waiting in queues
Special Savings Account:
The Special Savings Account has been designed keeping in mind the specific needs of
organizations such as Trusts, Associations, Societies, Councils, Clubs, etc. It provides
organizations solutions with added value and is ideal for tax-exempted entities.
“LIFE PLUS” Senior citizens savings account
LIFE PLUS, a special savings account for senior citizens from ICICI Bank is packed with a
host of benefits, designed keeping your unique financial requirements in mind.
• Special senior citizens desk to cater to all banking transactions, so that you don’t wait in
queues.
• Higher interest rate on FD/RD: avail the combined benefits of safety, flexibility, and attractive
returns with ICICI Bank Fixed Deposit and Recurring Deposit.
• Free special senior citizen LIFE PLUS debit card.
• Money multiplies facility.
• Extended banking hours allow you to visit our branches, at your convenience.
• Anywhere banking access to various services, ICICI Bank has to offer – anytime, anywhere,
and from any place, including branches, ATMs, and phone banking.
• Nomination facility available.
• Quarterly average balance(QAB) requirement of Rs.5000.
• Quarterly physical statements are delivered to your doorstep absolutely free of cost.
• Passbook on request.
Young Stars Account:
Young Stars is a banking service for children, aged 1 day to -18 years, brought to you by ICICI
Bank to help parents meet the present and future aspirations that they hold for their children. It
offers various savings and investment options to the parent along with teaching the child to
manage his/her personal finance in a more responsible and independent manner. Young Stars
will guide your child through the world of banking -through checking the account balance, fun
zones, and special pages on the internet. It makes banking a pleasure and of course, teaches
your child to manage their personal finances. With the pocket money that you transfer to your
child's account, you can even shop with him/her at Young Stars very own shopping page. You
can even open a recurring deposit in your child's name. Once you are done with your 'banking',
you can access your child's account with all the fun links to special zones designed to suit your
child's area of interest and also impart knowledge on the current events of the world.
Advantage woman savings account
The ICICI Bank Advantage Woman Account enables today’s independent women to enjoy
hassle-free banking services. Besides the core ICICI Bank advantage, the Advantage Woman
Savings Account is packed with special benefits for our women customers. Enjoy your present
and plan for the future with ICICI Bank’s Advantage Woman Savings Account. Advantage
Woman offers a specially designed woman's debit card which helps you shop and saves
simultaneously, manages your household expenditures, and comes with a bag full of offers
attached to it.
• Special International Woman’s Debit Card with lots of offers.
• Free unlimited access to any bank’s ATM.
• Bill Pay facility & Multi Channel Access.
• Payable-at-par cheque book.
• Nomination facility available.
• Zero balance facility with an RD of Rs.2000 or Quarterly Average Balance (QAB)
requirement of Rs. 10,000.
Current Accounts
Every business requires efficient banking facilities to support its business activities. ICICI
Bank offers premium quality service, unfolding a wide array of class products. With technology
leadership and service the bank is able to meet some of the most challenging financial needs
of clients. A Current Account is one that is required by businessmen, Joint stock companies,
Institutions, Public authorities, public corporations, etc. Any business that has numerous
banking transactions needs a current account as it.
Salary Accounts
Salary Account is a feature-rich corporate payroll account with benefits for both corporates and
their employees.
•The process of drawing cheques for salaries is replaced by sending a single ASCII file to the
bank and the amount is directly credited into the employee’s salary account
•Cuts down payroll processing workload
•Salary Account can be opened with minimum of 10 employees
•Instant credit for salaries
ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees.
As an organization, you can opt for our Salary Accounts to enable easy disbursements of
salaries and enjoy numerous other benefits too. With ICICI Bank Salary Accounts your
employees will enjoy the convenience of :
• Having the largest network of ATMs at their command,
• Free 24-hour Phone Banking,
• Free Internet Banking.
All that the organization would require to do is to send ICICI Bank advice (in form of a
cheque/debit instruction, ECS, etc) for the total salary amount along with the salary details of
the designated employees in a soft and hard copy format and we will credit the respective
employees' accounts as per your statement of advice. ICICI Bank Salary Accounts benefits you
in more than one way: -
• Reduces paperwork.
• Saves remittance costs. Employees receive instant credit for salaries. More convenient than
ECS. Besides all of the above, employees automatically become ICICI Bank account holders
with special benefits and privileges of 8-8 banking, Investment advisory, and much more...
Fixed deposits:
Fixed deposits are options which help you grow your money thus creating wealth in a safer and
secure way. ICICI provides its customers with various kinds of Fixed deposit facilities that are
flexible and cater to customers who have different needs and wants in their fixed deposits.
ICICI provides a Fixed Deposit that allows customers to deposit their money for just as long
as you wish.
• Wide range of tenures – 15 days to 10 years.
• Choice of investment plan – traditional and cumulative deposits.
• Partial withdrawal allowed.
• Loan facility available – you can avail loan up to 90% of principal and accrued interest.
• Auto renewal facility – you can choose this option so that the deposit can be renewed on
maturity. • Interest compounded quarterly.
• Additional interest rate of 0.5% for senior citizens.
Recurring Deposits:
ICICI Bank Recurring Deposits are an ideal way to invest small amounts of money every month
and end up with a large kitty on maturity. High recurring billing and recurring payments can
be a drain on your finances and hence large investments may seem a plan away. Recurring
deposits aim to encourage savings without putting any stress on customers’ finances by making
them put a lump sum amount in a fixed deposit in one go. The recurring deposit also attracts a
high rate of return that is identical to the fixed deposit rates and most importantly no TDS is
applicable to it. the minimum balance of the deposit is of Rs.500 and thereafter in multiples of
Rs.100 the minimum period is 6 months and thereafter in multiples of 3 months, nomination
facility is also available.
Security Deposits:
A few Corporates stipulate to their new employees to provide Security deposits to reduce
attrition. ICICI Bank’s proposal for the employee is to keep the Security Deposit in the form
of a Fixed Deposit (FD) with the Bank. The employee cannot withdraw such FDs without the
consent of the company and the company has the right to withdraw the FD in the event of the
employee leaving the organization before a certain stipulated period.
PRIVILEGE BANKING
Privilege banking service ensures preferential treatment to its customers.
Silver privilege A/c
• Waiver of multi-city cheque book usage up to Rs. 1,00,000 per month.
• Waiver of DD/PO charges for up to Rs.50,000 per day.
• Preferential rates of gold coins, deposits locker &foreign exchange.
• Quarterly average balance requirement of Rs.25000.
Gold privilege A/c
• Priority processing at all ICICI Bank branches and customer care.
• Free usage of payable-at-par chequebook.
• Free international gold debit card with higher daily withdrawal and spending limit.
• Waiver of DD/PO charges for up to Rs.100,000 per day.
• Free anywhere banking facility.
• Preferential rates for gold coins, deposit lockers and foreign exchange.
• Quarterly Average Balance (QAB) requirement of Rs.50000.
Titanium privilege A/c
• Branch relationship manager supported with phone banking relationship manager.
• Priority processing at ICICI Bank branches and customer care.
• Free international titanium debit card with higher daily withdrawal and spending limit.
• Free anywhere banking facility.
• Free usage of a multi-city check book.
• Free physical monthly account statement.
• Complete waiver on DD/PO charges.
• Preferential rates for gold coins, deposit lockers, and foreign exchange.
• Quarterly average balance (QAB)requirement of Rs.75000 and Total Relationship Value
(TRV)of Rs. 5,00,000.
Family banking:
Superior product benefits of privilege banking, wealth management, and global private client
(GPC) available to all the members of your family while the required minimum balance can be
maintained in any of the accounts.
• Access to superior benefits for the entire family.
• Flexibility to maintain balances across accounts.
• Lower minimum balance requirement at the individual customer level.
LOANS
HOME LOAN
interest rates on home loans have come down considerably in the last few years. Individuals
who opted for housing loans in the years gone by, are still servicing them at 17% to 21% per
annum. Quite a price to pay, since one can get a loan today for around 12% per annum. In such
a case, you can opt for a balance transfer. Under this scheme, customers can replace their
existing old high-interest loan by a cheaper (equal to applicable current rates) loan. ICICI Home
Finance will not only finance the balance amount of outstanding loan but also your prepayment
charges to the old housing finance company.
PERSONAL LOANS
ICICI Bank Personal Loans are easy to get and absolutely hassle free. With minimum
documentation you can now secure a loan for an amount up to Rs. 15 lakhs.
•Loans for salaried & self-employed individuals.
•Loans are available from Rs. 20,000 to Rs. 15 Lakhs.
•Repayment tenures from 12 - 60 months.
•No Security, Collateral, or Guarantors are required.
•Loans can be used for any purpose with no questions asked regarding the end use of the loan.
•A balance transfer facility is available for those who want to retire any higher debt.
•All loan repayments are done via equated monthly installments (EMI).
CAR LOAN
The NO. 1 financier for car loans in the country. Network of more than 1500 channel partners
in over 780 locations. Tie-ups with all leading automobile manufacturers to ensure the best
deals. Flexible schemes & quick processing. The hassle-free application process on the click
of a mouse.
COMMERCIAL VEHICLE LOAN
• Reaches you through more than 700 locations across the country.
• Range of products under one umbrella.
• Funding of various products like HCVs, Buses, MCVs, LCVs, 3 wheelers & used vehicles.
• Range of services on existing loans & extended products like funding of new vehicles,
refinance on used vehicles, balance transfer on high-cost loans, top up on existing loans, Extend
product, working capital loans & other banking products.
• Preferred financier status with most of the leading manufacturers.
• Simple documentation.
• Quick turnaround time.
• Flexible financing solutions to meet the individual requirement.
TWO-WHEELER LOANS:
"Zoom" away in your favourite two-wheeler. ICICI provides attractive schemes at competitive
interest rates.
• Finance facility available for all two wheelers ranging from mopeds to motor bikes.
• Now avail Finance upto 90%* of the On Road Cost of the vehicle, repayable in convenient
tenure options ranging from 6 months to 36 months*.
• Ride Easy Pay Easy with ICICI Bank Two-Wheeler Loans.
• In an unlikely case of theur not meeting our norms NO PROBLEM - you can still avail our
loan; any blood relative can be your co-applicant.
• Existing ICICI Bank Customers ride away on your favourite Two-Wheelefavoriteling Loan.
on Phone*-- a facility to get an instant loan over the phone!! Apply for loan online, call or
through SMS. FARM EQUIPMENT LOANS:
• ICICI is the preferred financier for almost all lead
FARM EQUIPMENT LOANS:
• ICICI is the preferred financier for almost all leading tractor manufacturers in the country.
• ICICI finances farm equipment’s in over equipmentns spread across the country.
• Provides fast processing of files with easy documentation.
• Flexible repayment options in tandem with the farmer's seasonal liquidity.
• Monthly, Quarterly and Half-yearly repayment patterns to choose from. Comfortable
repayment tenures from 1 year to 6 years.
CONSTRUCTION EQUIPMENT LOAN
Having funded infrastructure for over 4 decades, ICICI understands the need of the customers
better. ICICI Bank offers attractive financial packages through their excellent distribution
network. The products are customised for new entrepreneur to large business houses. ICICI
has tie-up with leading construction equipment manufacturers for wide range of products. The
Bank take over existing high-cost loans at competitive terms resulting in huge savings and is
quick in processing due to easy formalities and one time sanction of loans for disbursement
over a period of time.
OFFICE EQUIPMENT LOAN:
Minimum documentation required.
► Doorstep Service.
►Competitive Interest rates.
►Flexible repayment structure.
►Hassle-free application process with the click of a mouse.
►Details on your application status online.

LOAN AGAINST SECURITIES

Loans against Securities enables customers to obtain loans against their securities. So, they get
instant liquidity without having to sell their securities. All customers have to do is pledge your
securities in favour of ICICI Bank the Bank will then grant them an overdraft facility up to a
value determined on the basis of the securities pledged by them. A current account will be
opened and customer can withdraw money as and when they require. Interest will be charged
only on the amount withdrawn and for the time span utilised. ICICI offer loans against:
• Demat Shares
• RBI Relief Bonds
• Mutual Funds Units
• India Millennium Deposits (IMDs)
• ICICI Bank Bonds
• Life Insurance Policies (Single Premium).

CREDIT CARDS:
ICICI Bank Credit Cards give you the facility of cash, convenience and a range of benefits,
anywhere in the world. These benefits range from life time free cards, Insurance benefits,
global emergency assistance service, discounts, utility payments, travel discounts and much
more.
DEBIT CARDS:
The ICICI Bank Debit Card is a revolutionary form of cash that allows customers to access
their bank account around the clock, around the world. The ICICI Bank Debit Card can be used
for shopping at more than 100,000 merchants in India and 13 million merchants worldwide.
TRAVEL CARD:
Presenting ICICI Bank Travel Card. The Hassle-Free way to Travel the world. Traveling with
US Dollar, Euro, Pound Sterling or Swiss Francs; Looking for security and convenience; take
ICICI Bank Travel Card. Issued in duplicate. Offers the Pin based security. Has the
convenience of usage of Credit or Debit card.
PRE-PAID CARDS:
ICICI Bank brings to you a complete bouquet of pre-paid cards providing payment solutions
at your fingertips. ICICI Bank prepaid cards are a safe &convenient way for associate
payments, disbursements, gifting & small ticket transactions. Pre-paid cards are available on a
VISA platform thus providing accessibility to over one lakh merchant establishments & cash
withdrawal from all VISA ATMs in India.
INVESTMENTS
ICICI Bank cares about all needs. Along with Deposit products and Loan offerings, ICICI Bank
assists people to manage their finances by providing various investment options ranging from
ICICI Bank Tax Saving Bonds to Equity Investments through Initial Public Offers and
Investment in Pure Gold. ICICI Bank facilitates following investment products:
• ICICI Bank Tax Saving Bonds • Government of India Bonds • Investment in Mutual Funds •
Initial Public Offers by Corporate • Investment in "Pure Gold" • Foreign Exchange Services •
Senior Citizens Savings Scheme, 2004 Customers can invest in above products through any of
ICICI bank branches. For select products ICICI Bank also provides the ease of investing
through electronic channels like ATMs and Internet (ICICIdirect.com)
ICICI BANK BONDS
All ICICI Bank Bonds have been rated "AAA" by CARE and "LAAA" by ICRA indicating the
highest degree of safety for your money.
Investment in ICICI Bank Bonds are eligible for tax rebate under Sec 88 to the full extent
possible.  Bonds are listed on BSE, NSE.
GOI BONDS
8% Savings Bonds (Taxable), 2003.
Low risk.  Reasonable investment tenure.
Nomination facility available.
Cannot be traded in secondary market.
Interest income taxable.
Initial public offerings (IPO)
Investor can invest in IPOs online through www.icicidirect.com with same convenience of
investing in equities - hassle-free and with zero paper work. Also, get in-depth analyses of new
IPOs issues (Initial Public Offerings) which are about to hit the market. IPO calendar, recent
IPO listings, prospectus/offer documents and live prices will help you keep on top of the IPO
markets.
PRIVATE BANKING
A comprehensive range of products and services
Savings Account, Fixed Deposits, Recurring Deposits, Quantum Optima, Current Accounts,
Resident Foreign Currency (Domestic) Accounts etc.
Asset Products- Home Loans, Car & Personal Loans, Loan Against Securities etc. -
Investments- Government of India Bonds, Mutual Funds, Capital Gain Bond etc.
Insurance
Web Trade and Demat Accounts
Gold Coins & Bureau de Change
International Debit and Credit cards
And many more....
Exclusivity and Convenience
Dedicated Officer
Separate interaction area in the branch
Anywhere Banking facility
Exclusive Phone Banking service
Competitive Pricing
Reduced rates for products and services
Several Complimentary Offers -Value-linked benefits Competitive Pricing
Reduced rates for products and services -Several Complimentary Offers -Value-linked
benefits.
SERVICES
INVESTMENT SERVICES
• Demat Services A Demat Account allows employees transact in shares instantaneously in a
safe and secure manner.
• Relief Bonds/Mutual Funds/Insurance Salary Account customers can now invest in
Government of India relief and savings bonds, a basket of mutual funds, foreign exchange
facilities and Insurance products through ICICI Bank.
• Gold Coin Employees can buy 24 karats Pure Gold, which ICICI Bank brings to you. Each
coin comes to you straight from Switzerland. Refined to 99.99% fine gold and sealed with a
unique Certificate of Authencity- guaranteeing you, its purity.
FOREX SERVICES
ICICI Bank's Foreign Exchange Services will help you organize your foreign exchange in the
most hassle-free manner. Whether its Foreign Currency, Travelers Cheques or Travel Card,
ICICI Bank Foreign Exchange Services is a one-stop solution to your foreign exchange
requirement.
NRI SERVICES
Wherever people may be, in India or abroad, ICICI Bank has created a wide range of products
and services that provide customers complete financial solutions. Helping them to make the
right decisions at the right time and can be rest assured that they are in the safe and trustworthy
hands of ICICI bank.
Advisory Services
Private Equity Placement ICICI Bank's Small Enterprises Group's (SEG) Investment Banking
team is dedicated to provide you niche and exclusive investment banking services.
The ICICI Bank Edge
• Capital Raising
At times for a growing company, the amount of capital that a promoter can infuse in the
business becomes limited. Businesses can be self-sufficient for capital needs in their nascent
and initial growth phases. However, to meet expansion and growth plans, external capital is
imperative. We at ICICI Bank, with our lending experience, fully understand this and help
clients raise equity to fund growth. We have developed a strong network of domestic and
international investors who are keen to partner with such success stories in India and these
players solicit our advice for investing into such companies.
• Buy And Sell Side Advisory Inorganically adding growth to a business or hiving off non-core
activities or opportunity to realize right value for the business created or an instance of taking
a company on a bigger scale are the ways to strategize today. We at ICICI Bank provide
assistance on both buy side and sell side transaction. With a large client franchise built, more
than 10,000 asset clients and international linkages in developed economies, ICICI Bank can
bring in the best synergy partner to conclude a sell side or buy side advisory assignment.
• Special Situation Solutions Backed by institutional legacy, in-depth understanding, and
linkages with key stakeholders in the process of turnaround, ICICI Bank's Investment Banking
team can design solutions for special situations like CDR, BIFR, OTS, etc. Count on us to turn
around the capital structure of your company and bring in additional capital for growth.
Online Services
ICICI Bank provides a variety of online services. Now, there is no need of walking up to the
bank branch, every time you need to do your banking. As you can do a lot of it online. From
paying your bills to transferring funds, booking your rail/air tickets, shopping, sending a money
order, and doing lots more.
3.Research methodology
The procedure adopted for conducting the research requires a lot of attention as it has direct
bearing on accuracy, reliability and adequacy of results obtained. It is due to this reason that
research methodology, which we used at the time of conducting the research, needs to be
elaborated upon. It may be understood as a science of studying how research is done
scientifically. So, the research methodology not only talks about the research methods but also
considers the logic behind the method used in the context of the research study. Research
Methodology is a way to systematically study and solve the research problems. If a researcher
wants to claim his study as a good study, he must clearly state the methodology adapted in
conducting the research the research so that it may be judged by the reader whether the
methodology of work done is sound or not.
The Research Methodology here includes: -
 Objective of study
 Meaning of Research.

 Research Problem.
 Research Design.

 Data Collection method.

 Analysis and interpretation of Data

 Limitation of study
3.1 OBJECTIVE OF THE STUDY
Objectives are the ends that states specifically how goal be achieved. Every study must have
an objective for which all the efforts have been done. Without objective no research can be
conducted and no result can be obtained. On the basis of objective all the research process is
followed. Objectives are the main aspect of every study. The objective of the study gives
direction to go through the research problem. It guides the researcher and keeps him on track.
I have two objectives regarding my research project
1. Primary objective :-
1) To study the software used in ICICI Bank.
2) To analyse the financial statements of the corporation to assess it’s true financial position
by the use of ratios.
2. Secondary objective :-
1) To find out the shortcomings in ICICI Bank.
2) To see whether ICICI Bank is going well or not in different areas.
3.2 IMPORTANCE OF THE STUDY
• By “FINANCIAL PERFORMANCE ANALYSIS OF ICICI Bank” we would be able to get
a fair picture of the financial position of ICICI Bank. • By showing the financial performance
to various lenders and creditors it is possible to get credit in easy terms if good financial
condition is maintained in the company with assets outweighing the liabilities. • Protecting the
property of the business. • Compliances with legal requirement. 
Meaning of Research: Research is defined as “a scientific and systematic search for pertinent
information on a specific topic”. Research is an art of scientific investigation. Research is a
systematized effort to gain now knowledge. It is a careful investigation or inquiry especially
through search for new facts in any branch of knowledge. Research is an academic activity and
this term should be used in a technical sense. Research comprises defining and redefining
problems, formulating hypothesis or suggested solutions. Making deductions and reaching
conclusions to determine whether they if the formulating hypothesis. Research is thus, an
original contribution to the existing stock of knowledge making for its advancement. The
search for knowledge through an objective and systematmethodshod of finding solutions to a
problem is research.
3.3 RESEARCH PROBLEM
The first step while conducting research is the careful definition of the Research Problem. “To
ERR IS THE HUMAN” is a proverb that indicates that no one is perfect in this world. Every
researcher has to face many problems which conducting any research that’s the why problem
statement is defined to know which type of problems a researcher has to face while conducting
any study. It is said that, “Problem well defined is problem half solved.” Basically, a problem
statement refers to some difficulty, which researcher experiences in the context of either a
theoretical or practical situation and wants to obtain the solution for the same. The problem
statement here is:-
“TO MAKE A FINANCIAL ANALYSIS OF FINANCIAL STATEMENTS OF ICICI
BANK”
Research Design A research design is the arrangement of conditions for collection and analysis
data in a manner that aims to combine relevance to the research purpose with economy in
procedure. Research Design is the conceptual structure with in which research in conducted. It
constitutes the blueprint for the collection measurement and analysis of data. Research Design
includes and outline of what the researcher will do form writing the hypothesis and it
operational implication to the final analysis of data. A research design is a framework for the
study and is used as guide in collection and analyzing the data. It is a strategy specifying which
approach will be used for gathering and analyzing the data. It also include the time and cost
budget since most studies are done under these two cost budget since most studies are done
under theses tow constraints. The design is such studies must be rigid and not flexible and most
focus attention on the following:-
• What is the study about?
• Why is the study being made?
• Where will the study be carried out?
• What type of data is required?
• Where can be required data be found?
• What period of time will the study include?
• What will be sample design?
• What techniques of data collection will be used?
 • How will the data be analysed?
• In what style will the report be prepared?
TYPES OF RESEARCH DESIGN :
• EXPERIMENTAL RESEARCH DESIGN
• EXPLORATORY RESEARCH DESIGN
• DESCRIPTIVE& DIAGNOSTIC RESEARCH
Exploratory Research Design: This research design is preferred when the researcher has a
vague idea about the problem the researcher has to explore the subject.
Experimental Research Design – The research design is used to provide a strong basis for the
existence of casual relationship between two or more variables.
Descriptive Research Design – It seeks to determine the answers to who, what, where, when
and how questions. It is based on some previous understanding of the matter.
Diagnostic Research Design It determines the frequency with which something occurs or its
association with something else.
3.4 RESEARCH DESIGN USED IN THE STUDY:
Descriptive research design is used in this study because it will ensure the minimization of bias
and maximization of reliability of data collected. Descriptive study is based on some previous
understanding of the topic. Research has got a very specific objective and clear-cut data
requirements The researcher had to use fact and information already available through financial
statements of earlier years and analyse these to make critical evaluation of the available
material. Hence by making the type of the research conducted to be both Descriptive and
Analytical in nature. From the study, the type of data to be collected and the procedure to be
used for this purpose were decided.
3.5 DATA COLLECTION METHODS
The process of data collection begins after a research problem has been defined and research
design has been chalked out.
There are two types of data –
PRIMARY DATA - It is first hand data, which is collected by researcher itself. Primary data
is collected by various approaches so as to get a precise, accurate, realistic and relevant data.
The main tool in gathering primary data was investigation and observation. It was achieved by
a direct approach and observation from the officials of the company.
SECONDARY DATA - it is the data which is already collected by someone else. Researcher
has to analyze the data and interprets the results. It has always been important for the
completion of any report. It provides reliable, suitable, adequate and specific knowledge.
TYPE OF DATA USED IN THE STUDY
❖ The required data for the study are basically secondary in nature and the data are
collected from The audited reports of the company.
❖ INTERNET – which includes required financial data collected form ICICI Bank’s
official website i.e www.icici.com and some other websites on the internet for the
purpose of getting all the required financial data of the bank and to get detailed
knowledge about ICICI Bank for the convenience of study.
❖ Brouchers of ICICI Bank.
❖ The valuable cooperation extended by staff members and the branch manager of ICICI
bank,dharmshala contributed a lot to fulfill the requirements in the collection of data in
order to complete the project.
Methods for data collection
The data collected were edited, classified and tabulated for analysis.
The analytical tools used in this study are:
ANALYTICAL TOOLS APPLIED:
The study employs the following analytical tools:
1. Comparative statement.
2. Trend Percentage.
3. Ratio Analysis.
4. Cash Flow Statement.
3.6 LIMITATION OF THE STUDY
Difficulty in data collection.
Limited knowledge about the bank in the initial stages. The branch manager was
reluctant for giving financial data to the bank.
The analysis and interpretation are based on secondary data contained in the published
annual reports of ICICI Bank for the study period.
Due to the limited time available at the disposable, the study has been confined for a
period of 5 years (2022).
Ratio itself will not completely show the company’s good or bad financial position.
Inter-firm comparison was not possible due to the non-availability of competitors’ data.
The study of financial performance can be only a means to know about the financial
condition of the company and cannot show a thorough picture of the activities of the
company.
Field Photos
BALANCE SHEET OF ICICI BANK LTD.
As On Mar 2018, Mar 2019, Mar 2020, Mar2021, Mar2022. (Rs. In crores)
2018 2019 2020 2021 2022
CAPITAL AND
LIABILITIES:
Total Share Capital 1086.75 1239.83 1249.34 1462.68 1463.29
Equity Share Capital 736.75 889.83 899.34 1112.68 1113.29
Share Application 0.02 0.00 0.00 0.00 0.00
Money
Preference Share 350.00 350.00 350.00 350.00 350.00
Capital
Reserves 11813.20 21316.16 23413.92 45357.53 48419.73
Revaluation Reserves 0.00 0.00 0.00 0.00 0.00
Net Worth 12899.97 22555.99 24663.26 46820.21 49883.02
Deposits 99818.78 165083.17 230510.19 244431.05 218347.82
Borrowings 33544.50 38521.91 51256.03 65648.43 67323.69
Total Debt 146263.25 226161.17 306429.48 356899.69 335554.53
Other Liabilities and 21396.17 25227.88 38228.64 42895.39 43746.43
Provisions
Total Liabilities 167659.42 251388.95 344658.12 399795.08 379300.96
ASSETS:
Cash And Balances 6344.90 8934.37 8934.37 29377.53 17536.33
With RBI
BalancesWith Banks, 6585.07 8105.85 18414.45 8663.60 12430.23
Money At Call
Advances 91405.15 146163.11 195865.60 225616.08 218310.85
Investments 50487.35 71547.39 91257.84 111454.34 103058.31
Gross Block 5525.65 5968.57 6298.56 7036.00 7443.71
Accumulated 1487.61 1987.85 2375.14 2927.11 3642.09
Depreciation
Net Fixed Assets 4038.04 3980.72 3923.42 4108.89 3801.62
Capital Work In 96.30 147.94 189.66 0.00 0.00
Progress
Other Assets 8702.59 12509.57 16300.26 20574.63 24163.62
Total Assets 167659.40 251388.95 344658.11 399795.07 379300.96
Contingent liabilities 97507.79 119895.78 177054.18 371737.36 803991.92

Bills for collection

9803.67 15025.21 22717.23 29377.55 36678.71
Book value(Rs.) 170.35 249.55 270.37 417.64 445.17
EPS 27.22 28.55 34.59 37.37 33.78
No. of equity 736716094 889823901 899266672 1112687495 1113250642
shares
PROFIT AND LOSS ACCOUNT OF ICICI BANK LTD. For The Year Ended
Mar2018, Mar2019, Mar2020, Mar2021, Mar2022 (Rs. In Crores)
2018 2019 2020 2021 2022
INCOME:
Interest Earned 9409.90 13784.49 22994.29 30788.34 31092.55
Other Income 3416.14 4983.14 5929.17 8810.77 7603.72
Total Income 12826.04 18767.63 28923.46 39599.11 38696.27
EXPENDITURE:
Interest Expended 6570.89 9597.45 16358.50 23484.24 22725.93
Operating Expenses 3299.15 4479.51 6690.56 8154.18 7045.11
Total Expenses 9870.04 14076.96 23049.06 31638.42 31638.42
Operating Profit 2956 4690.67 5874.40 7960.69 8925.23
Other Provision and 428.80 1594.07 2226.36 2904.59 3808.26
Contingencies
Provision For Tax 522 556.53 537.82 898.37 1358.84
Net Profit 2005.20 2540.07 3110.22 4157.73 3758.13
Extraordinary Items 0.00 0.00 0.00 0.00 (0.58)
Profit B/F 53.09 188.22 293.44 998.27 2436.32
Total 2058.29 2728.29 3403.66 5156.00 6193.87
Preference Dividend 0.00 0.00 0.00 0.00 0.00
Equity Dividend 632.96 759.33 901.17 1227.70 1224.58
Corporate Dividend Tax 90.10 106.50 153.10 149.67 151.21
Per-share Data
Eps (Rs.) 27.22 28.55 34.59 37.37 33.78
Equity Dividend(%) 85.00 85.00 100.00 110.00 110.00
Book Value(Rs) 170.35 249.55 270.37 417.64 445.17
Appropriations
Transfer To Statutory 547.00 248.69 1351.12 1342.31 2008.42
Reserve
Transfer To Other 600.01 1320.34 0.00 0.01 0.01
Reserve
Proposed 723.06 865.83 1054.27 1377.37 1375.79
Dividend/Transfer to
Govt
Balance C/F To Balance 188.22 293.44 998.27 2436.32 2809.65
Sheet
Total 2058.29 2728.30 3403.66 5156.01 6193.87
Comparative Balance Sheet of ICICI Bank From 2018-2019 To 2021-2022
(Rs. in crores)
PARTICULARS 2018-19 2019-20 2020-21 2021-22
CAPITAL AND
LIABILITIES:
Capital 153.08 14 9.51 0.8 213.34 17 0.61 0.04
Reserves and 9502.96 80 2097.76 10 21943.61 94 3062.2 7
surplus
Deposits 65264.39 65 65427.02 40 13920.86 6 (26083.23) (11)
Borrowings 4977.41 15 12734.12 33 14392.4 28 1675.26 2.5
Other Liabilities 3831.71 18 13000.76 51.5 4666.75 12 851.04 2
and Provisions
TOTAL 83729.55 50 93269.17 37 55136.96 16 (20494.12) (5.1)
CAPITAL AND
LIABILITIES
ASSETS:
Investments 21060.04 42 19710.45 27.5 20196.5 22 (8396.03) (7.5)
Advances 54757.96 60 49702.49 34 29750.48 15 (7305.23) (3.25)
Fixed assets (57.32) (1.4) (57.3) (1.4) 185.47 5 (307.27) (7.5)
Capital Work In 51.64 54 41.72 28.2 (189.66) -100 0.00 0.00
Progress
Current assets 7917.23 37 23871.8 81 5194.17 10 (4485.58) (8)
TOTAL 83729.55 50 93269.16 37 55136.96 16 (20494.11) (5.1)
ASSETS:

Interpretation
❖ The capital of the bank increased by 14% in 2018-19,0.8% in 2019-20,17% in 2020-
21,and .04 % in 2021-22.This shows that there is fluctuation in the rate of increase in
the capital. In 2018-19 and 2020-21 the rate of increase in capital is more than that of
2019-20 and 2021-22.
❖ There is a huge fluctuation in the rate of increase in reserves and surplus also. This
shows that bank is effectively utilizing its reserves and surplus.
❖ In 2018-19 deposits increase by 65%, in 2019-20 it increased by 40%,and an increase
of 6% in 2020-21.in 2021-22 deposits fall by 11%.this shows that the bank has repayed
its deposits in this year.
❖ The borrowings are also showing a fluctuating rate of increase.in 2008-08 the
borrowings have increased at a very low rate.this shows that bank has repaid a large
amount of borrowings in this year and thereby reducing the dependence on outside debt.
❖ The investments are also increasing but with lower rates compared to the preceding
years.
❖ Similarly advances rose by 60% in 2018-19, an increase of 34% in 2019-20,15%
increase in 2020-21 and finally ddecreasedby 3.25% in 2021-22.
❖ There has been a consistent decline in the fixed assets over years.in 2018-19 and 2019-
20 it decreased by 1.4 %, increased by 5% in 2020-21 and again decreasing by 7.5% in
2021-22. this is mainly due to increase in the rate of depreciation in the subsequent
years.
❖ A huge fluctuation is revealed from current assets. it increased by 37% in 2018-19, rate
of increase rose to 80% in 2019-20 and then the it increased at a much lower rate i.e. at
10%.this shows that the bank is effectively utilising its working capital. There is a fall
in current assets in 2021-22 by 8 %.this is mainly due to the repayment of deposits in
the years 2021-22.
 From 2018-2019 To 2021-2022s
(Rs. in crores)
PARTICULAR 2018-19 2019-20 2020-21 2021-22
Absolu % Of Absolu % Of Absolu % Of Absolu % of
te chan te chan te chan te chan
change ge change ge change ge change ge
INCOME
Operating 5941 46.3 10156 54.1 10676 37 (902.84 (2.3)
income
)
EXPENDITU
RE:
Interest 3026.56 46 6761.05 70.4 7125.74 43.5 (758.31 (3)
expended
)
Operating 1180.36 36 2211.05 49.3 1463.62 22 (1109.0 (14)
expenses
Total 4206.92 43 8972.1 64 8589.36 37.2 (1867.3 (5.9)
expenses
8)
Operating 1734.67 59 1183.73 25.2 2086.29 35.5 964.54 12.1
profit
Provision and 1199.8 126.1 126.1 613.5 28.5 1038. 37.5 1364.
contingencies
8 78 14
Net profit for 534.87 27 570.15 22.4 1047.51 34 (399.6) (10)
the year
Extraordinary 0.00 0.00 0.00 0.00 0.00 0.00 (0.58) 0.00
items
Profit brought 135.13 254.5 105.22 56 704.83 21 1438.05 144
forward
TOTAL 670 32.55 675.37 25 1752.34 51.4 1037.87 20
PROFIT/
(LOSS):

Interpretation: -
❖ The net profit shows a fluctuating trend i.e., it increased by 27% in 2018-19,22.4%
increase in 2019-20, and increased by 34% in 2020-21, and finally, if falls by 10%
in2021-22. this may be due to a decline in operating income and increased tax liability
in the year 2021-22.
❖ The interest expenses from the period 2018 to 2022 showed an increasing trend but
decreased in 2021-22 due to the repayment of borrowings.
Findings
• Profit before tax for the year ended March 31, 2009 (FY2009) was Rs. 5,117 crore (US$
1,009 million), compared to Rs. 5,056 crore (US$ 997 million) for the year ended
March 31, 2008 (FY2008).
• Profit after tax for FY2009 was Rs. 3,758 crore (US$ 741 million) compared to Rs.
4,158 crore (US$ 820 million) for FY2008 due to the higher effective tax rate on
account of lower proportion of income taxable as dividends and capital gains.
• Net interest income increased 15% from Rs. 7,304 crore (US$ 1,440 million) for
FY2008 to Rs. 8,367 crore (US$ 1,650 million) for FY2009. While the advances
declined marginally year-on-year, the net interest income increased due to
improvement in net interest margin from 2.2% in FY2008 to 2.4% in FY2009.
• Operating expenses (including direct marketing agency expenses) decreased 14% to
Rs. 6,835 crore (US$ 1,348 million) in FY2009 from Rs. 7,972 crore (US$ 1,572
million) in FY2008. The cost/average asset ratio for FY2009 was 1.8% compared to
2.2% for FY2008.
During the year, the Bank has pursued a strategy of prioritizing capital conservation, liquidity
management and risk containment given the challenging economic environment. This is
reflected in the Bank’s strong capital adequacy and its focus on reducing its wholesale term
deposit base and increasing its CASA ratio. The Bank is maintaining excess liquidity on an
ongoing basis. The Bank has also placed strong emphasis on efficiency improvement and cost
rationalization. The Bank continues to invest in expansion of its branch network to enhance its
deposit franchise and create an integrated distribution network for both asset and liability
products.
In line with the above strategy, the total deposits of the Bank were Rs. 218,348 crore (US$ 43.0
billion) at March 31, 2009, compared to Rs. 244,431 crore (US$ 48.2 billion) at March 31,
2008. The reduction in term deposits by Rs. 24,970 crore (US$ 4.9 billion) was primarily due
to the Bank’s conscious strategy of paying off wholesale deposits. During Q4-2009, total
deposits increased by Rs. 9,283 crore (US$ 1.8 billion), of which Rs. 5,286 crore (US$ 1.0
billion), or about 57%, was in the form of CASA deposits. The CASA ratio improved to 28.7%
of total deposits at March 31, 2009 from 26.1% at March 31, 2008.
• The branch network of the Bank has increased from 755 branches at March 31, 2007 to
1,438 branches at April 24, 2009. The Bank is also in the process of opening 580 new
branches which would expand the branch network to about 2,000 branches, giving the
Bank a wide distribution reach in the country.
In line with the strategy of prioritizing capital conservation and risk containment, the loan book
of the Bank decreased marginally to Rs. 218,311 crore (US$ 43.0 billion) at March 31, 2009
from Rs. 225,616 crore (US$ 44.5 billion) at March 31, 2008.
• Liquidity position The liquid ratio of the bank in the year 2005,2006 and 2009 is
0.60,0.67and 0.68 respectively and the year 2007 and 2008 liquid ratio is 0.97 and 0.88
respectively which is close to 1.Though it is not equal to the ideal liquid ratio of 1:1 but
 still its under control. So in nut shell, it can be concluded that the liquidity position of
the bank is quite satisfactory.
• Capital adequacy and return on capital employed The Bank’s capital adequacy at March
31, 2009 as per Reserve Bank of India’s revised guidelines on Basel II norms was
15.5% and Tier-1 capital adequacy was 11.8%, well above RBI’s requirement of total
capital adequacy of 9.0% and Tier-1 capital adequacy of 6.0%. The above capital
adequacy takes into account the impact of dividend recommended by the Board.
Also the capital is being effectively utilized in the bank as it shows better return on capital
employed over years.
• Asset quality At March 31, 2009, the Bank’s net non-performing asset ratio was 1.96%.
During the year the Bank restructured loans aggregating to Rs. 1,115 crore (US$ 220
million).
• Dividend on equity shares Since the dividend per share has shown a promising increase
for the period under study. It shows that the bank is following a sound dividend policy
and is capable of distributing higher dividends.in this way the investors will feel
investing in capital of the bank a much beneficial option and will be reluctant to
withdraw capital for a long time.
• Earnings per share The earnings per share for the period under study also shows a
promising increase.it suggests that bank has better profitability position and in future it
can be a better or attractive channel of investment for shareholders.
• Higher trends of credit deposit ratio – A positive sign High trends of credit deposit ratio
reveals that bank has performed satisfactorily as regard to granting loans and advances
to generate income. It suggests that credit performance is good and the bank is doing
its business good by fulfilling its major objective as regards to granting loans and
accepting deposits.
Conclusion
On the basis of various techniques applied for the financial analysis of ICICI Bank we can
arrive at a conclusion that the financial position and overall performance of the bank is
satisfactory. Though the income of the bank has increased over the period but not in the same
pace as of expenses. But the bank has succeeded in maintaining a reasonable profitability
position.
The bank has succeeded in increasing its share capital also which has increased around 50% in
the last 5 years. Individuals are the major shareholders. The major achievement of the bank has
been a tremendous increase in its deposits, which has always been its main objective. Fixed
and current deposits have also shown an increasing trend.
Equity shareholders are also enjoying an increasing trend in the return on their capital. Though
current assets and liabilities (current liquidity) of the bank is not so satisfactory but bank has
succeeded in maintaining a stable solvency position over the years. As far as the ratio of
external and internal equity is concerned, it is clear that bank has been using more amount of
external equity in the form of loans and borrowings than owner’s equity. Bank’s investments
are also showing an increasing trend. Due to increase in advances, the interest received by the
bank from such advances is proving to be the major source of income for the bank.

Suggestions
 Although the short term liquidity position is quite satisfactory as per revealed by liquid ratio
but the current ratio is below the ideal ratio of 2:1.So the bank should make efforts to increase
its current assets to maintain a safety margin and to maintain a better liquidity position.
 Though the bank has been successful in increasing it’s deposits but to further improve upon
such situation it can introduce some new and attractive schemes for public. Such schemes can
be in the form of higher rate of interest and shorter maturity period for FD’s etc.
 Bank should try to finance more and more projects. Financing will help it to earn higher
number of profits.
 The bank is having a greater reliance on debt capital. The increasing reliance on external
equities may prove hazardous in the long run. So, in order to remedy this situation bank should
increase its focus on internal equities and other sources of internal financing.
 Bank can also think for improving its day-to -day service to its clients. Such service can be
improved by providing prompt service and showing an attitude of co-operation to its clients. It
will help to give a kind of confidence to the public and build a better public image.
 To achieve the objective of Rural development it should open more and more branches in
different rural areas of the country. It will facilitate in providing help to rural poor farmers and
other living below the poverty line. Bank can appoint commission agents for different area who
can encourage general public to invest in the capital of the bank and make more deposits in
ICICI Bank.
 The bank should simplify the procedure of advances for quick disbursement.
 To achieve organizational success a proper independent working atmosphere should be
developed to achieve desired objective more effectively.
 Last but not least, bank should adopt branch automation experiment to control the
operational cost.
BIBLIOGRAPHY

Books Referred:
❖ Accountancy. R.K. Mittal, A.K.Jain
❖ Financial Management- Theory and Practice. Shashi. Gupta, R.K. Sharma.
❖ Essentials of Corporate Finance 2nd edition , Irwin /McGraw-Hill. Ross, S.A., R.W.
Westerfield and B.D. Jordan.

Internet websites:
Www.Icicibank. Com
Www.Moneycontrol.Com
WWW.Money.Rediff.Com
Www.Wikipedia.Org
Www.Google.Com
Www.Scribd.Com
Www.Managementparadise.Com