THE UNIVERSITY OF DANANG

VNUK INSTITUTE FOR RESEARCH AND EXECUTIVE EDUCATION

PLACEMENT REFLECTIVE LEARNING JOURNAL

For the period from May 1st, 2023 to May 15th, 2023

A report submitted to the Department of International Business and Management in partial

fulfilment for the Internship Module

Student Name: Tran Thien An

Student ID: 20010003

Placement Workplace: Avery Dennison RBIS Vietnam

Institutional affiliation: VN-UK Institute for Research and Executive Education, the University of Danang

Academic Supervisor: ThS. Võ Thị Thùy Tiên & ThS. Thân Thùy Trang

Confidentiality Statement

This document contains confidential information that must not be disclosed to anyone other than
the instructor and the student unless authorised to do so.
 May 2023

In very first half of May, I kept being taught new article needed in sales contracts related to the
payment term and in Avery Dennison (AD) which allow customer to change payment from cash in
advance (CIA) to CK 30 nets until they can make a payment at least $5,000 a year.

Additionally, I was taught how to add freight charge to Ex-work price for the quotation to create
D2D price for customers and how to set special (discount) price for the customers. Regarding
booking materials for next quarter, I was introduced to a system to book the material for orders and
knew a file to check the suitable quantity. In AD, each customer is an account and their information
related to previous trades with AD and base on that I could create the new contract for them when
the previous one is expired.

Some tips related to showing data or analysis was also taught to me when I submit report or slide to
the manager and my supervisor. Beside that some useful functions in excel used for analysis and
illustrating data was introduced to me by my supervisor and she also gave me some format that I
could follow when manager ask me to analysis for her. I realized a police about customs declaration
that customer should make sales contract so that when they show to the custom, they won’t need
to pay for 10% VAT tax; otherwise, they need to pay it normally.

Finally, collages shown me some unofficial guidelines to follow in AD when I work with employees
from other departments and when I discuss with customers.