ANNABEL LACSON

ADMIN ASST.

I am interested in joining an organization where I can apply and

enhance my experiences, skills and career throughout being a part of a
creative and productive team and aims to develop , get developed ,
improve and get improved through my performance and the
performance of that community.

CONTACT
annabeltapac2018@gmail.com
+965 60492936
Hawally GOV - Kuwait
EXPERTISE
Data analysis
Project Management
Social Media Marketing
Data-driven mentality
Reliability | Big picture thinking
WORK EXPERIENCE
Meidenway Specialist | HR Kuwait 2020 - 2023
Responsibilities :
1- Receiving visitors at the front desk by greeting, welcoming, directing,
and announcing them appropriately
2- Answering screening and forwarding incoming phone calls
3- Receiving and sorting daily mail
4- Ensuring the reception area is tidy and presentable, with all
necessary stationery and material (e.g. pens, forms, and brochures)
5- Updating calendars and scheduling meetings
6- Keeping records updated of office expenses and costs
7- Performing other clerical receptionist duties such as filing,
photocopying, transcribing, and faxing
8- Directing visitors to the appropriate person and office
9- Maintaining office security by following safety procedures and
controlling access via the reception desk (monitor logbook, issue
visitor badges)
10 - Receiving, sorting, and distributing daily mail/deliveries

Tech-savvy
Multitasking and time management

Strong aptitude for learning TOP WORLD NETWORKS COMPANY - KUWAIT

ADMIN ASSISTANT/SECRETARY 2016 - 2020
Empathy Responsibilities :
1- Answering phones from customers professionally and responding
to customer inquiries and complaints.
2- Processing forms, orders, and applications requested by
REFERENCE customers.
3- Managing administration, communicating, and coordinating with
Ms. Ghadeer Alajmi the internal departments.
4- Providing customers with the organization’s service and product
CEO | Meidenway information.
6- Following up on complicated customer calls where required.
+965 99754652 7- Completing call notes and call reports as necessary and updating
them.
8- Identifying, and escalating priority issues and reporting to the
Sources available upon request
high-level management.
I hereby declare that all the above
9- Other duties as assigned.
information is true to the best of my
10- Provide general support to visitors.
knowledge and belief
11- Act as the point of contact for internal and external clients.
 WORK EXPERIENCE

SALES COORDINATOR| PRE-BIOTIC HEALTH CORPORATION -PHILIPPINES 2012 - 2016

Responsibilities :
1 -Handle the processing of all orders with accuracy and timeliness
2 - Monitor the team’s progress, identify shortcomings and propose improvements
3 - Ensure the adequacy of sales-related equipment or material
4 - Coordinate sales team by managing schedules, filing important documents and
5 - Respond to complaints from customers and give after-sales support when requested
6 - Developing and maintaining filing systems so as to maintain sales records, prepare reports, and
provide financial information to the finance department.
7 - Hiring and training sales staff and ensuring staff meets their quotas and goals.8 - Making the
company's products and services as attractive to potential customers as possible.
10 - Handling orders by phone, email, or mail and checking the orders have the correct prices,
discounts, and product numbers.
11 - Collaborating with other departments to ensure sales, marketing, queries, and deliveries are
handled efficiently.

DIGITAL MARKETER ON AMAZON, UPWORK, PRINTIFY & ANY SOCIAL MEDIA

MARKETING PLATFORM

2016 up to present
Responsibilities :
1. Planning and executing all digital marketing, including SEO/SEM, marketing database, email,
social media, and display advertising campaigns.
2. Designing, building and maintaining social media presence.
3. Identify trends and insights, and optimize spend and performance based on the insights.
4. Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple
channels and customer touch points.
5. Measuring and reporting performance of all digital marketing campaigns, and assess against
goals (ROI and KPIs).
6. Track the website traffic flow.
7. Implement and analyze performance metrics
8. Developing and monitoring campaign budgets.
9. Coordinating with advertising and media experts to improve marketing results.
10. Overseeing and managing all contests, giveaways, and other digital projects.
11. Devising innovative digital marketing campaigns, that feed into the organisation’s overarching
marketing strategy.
 SKILLS | ABILITIES:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Professional and pleasant telephone manner.
Ability to explain technical issues to technical and nontechnical employees and customers.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Proficient with or the ability to quickly learn an array of computer hardware and software.

EDUCATION AND EXPERIENCE:

4 years degree course of Bachelor of Science in Information Technology
ASIAN DEVELOPMENT FOUNDATION COLLEGE, PHILIPPINES - 2008 - 2012

4 years experience as Admin Asst./SECREATRY - 2016 - 2020

COURSES & TRAINING:

Digital Marketing
Business Administrations
Entrepreneurship Strategy
Operations Analytics
English Communications Skills
.

LANGUAGES SKILLS
English : Fluent reading , writing and speaking
Tagalog : Mother Tongue
Arabic : Novice reading , writing and speaking

COMPUTER SKILLS Digital marketing

Microsoft office - Basic & Advanced
Website analytics
Email management
Computer programming C++ VB
Data entry
Graphic design
Digital calendars
Photoshop
Video conferencing
Design software
Social media management
Desktop publishing
Instant messaging
Video creation software
SQL
Database management
Data analytics
ATS