4/27/23, 9:16 AM Check your warranty or service status

Coverage details Page created on: 04/27/23

Coverage status HP Laptop - 15s-gr0008au

Serial: CND0332DZ8 Product: 21W94PA

Active
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Months remaining: 5

Start date: September 19, 2020

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End date: September 18, 2023

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Support options for your product

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Additional Information

Coverage type Care Pack

Service type HWM Onsite

Service level Std office hrs std office days

Standard
Next available tech resource
Country Coverage
Standard Configuration
Standard Material Handling
No Special Coverage
No Limitation
No Specified Repair Time
Next Coverage Day
No Specified Restoration Time

Deliverables Check for N-CSR Batt warranty

HW Problem Diagnosis
Material
Onsite Support

Coverage type Bundled warranty

Service type HP Bundled Hardware Onsite Support

Status Expired

Start date September 19, 2020

End date September 18, 2021

Service level No Specified Repair Time

NextAvail TechResource Onsite
Next Cov Day Onsite Response
NextAvail TechResource Remote
No Restoration Privacy - Terms

https://support.hp.com/in-en/warrantyresult/hp-15s-gr0000-laptop-pc-series/33802628/model/38665293?sku=21W94PA&serialnumber=CND0332DZ8 1/2
4/27/23, 9:16 AM Check your warranty or service status

Std Office Hrs Std Office Days

Country Coverage
Standard Parts Logistics
No Special Coverage
Standard Material Handling
Standard Access to ITRC (HW)
No Usage Limitation
ISEE Not Available

Deliverables Hardware Problem Diagnosis

Onsite Support
Parts and Material provided

Coverage type Factory warranty

Service type Wty: HP HW Maintenance Offsite Support

Status Expired

Start date September 19, 2020

End date September 18, 2021

Service level Std Office Hrs Std Office Days

Standard Parts Logistics
Standard Material Handling
Global Coverage
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
Std Turn-Around
No Usage Limitation

Deliverables Offsite Support & Materials

Hardware Problem Diagnosis

Coverage type Factory warranty

Service type Wty: HP Support for Initial Setup

Status Expired

Start date September 19, 2020

End date December 17, 2020

Service level NextAvail TechResource Remote

Std Office Hrs Std Office Days
Unlimited Named Callers
2 Hr Remote Response

Deliverables Initial Setup Assistance

HP has checked your product information, including the product and serial numbers, to determine your results.

https://support.hp.com/in-en/warrantyresult/hp-15s-gr0000-laptop-pc-series/33802628/model/38665293?sku=21W94PA&serialnumber=CND0332DZ8 2/2