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Coping Styles A ... Motives in Crime Victems000001
Coping Styles A ... Motives in Crime Victems000001
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Jurgen Minnebo
Jurgen Minnebo
Coping style and television viewing motives 2
Abstract
Psychological research has indicated that people dealing with criminal victimization may do
so in three ways: by coping actively, avoidantly or by seeking social support. From a uses and
gratifications perspective, this study hypothesizes that coping styles are reflected in crime
victims' motives to watch television. It is expected that victims develop motives for watching
television that are analogous to the way in which they cope with their criminal victimization.
containing the Coping Strategy Indicator, a television viewing motives scale and several
control measures. Hierarchical regression analyses offer significant support for the proposed
Introduction
There is a significant body of literature exploring how people cope with stressful life
events like, for example, criminal victimization, motor vehicle accidents or natural disaster
(e.g. Bryant & Harvey, 1995; Dunmore, Clark & Ehlers, 1999; Kilpatrick, Saunders, Amick-
McMullan, Best, Veronen & Resnick, 1989; Gibbs, 1989; Wirtz & Harrel, 1987). However,
even though there are good reasons to suspect that these coping efforts also take shape in
media exposure and may thus be related to gratifications sought in media use, only a limited
number of studies have hinted directly at this possibility (Potts & Sanchez, 1994). The aim of
the present study was to investigate whether the coping styles of crime victims are significant I ,)
! ,,
predictors of television viewing motives.
Coping Styles
Coping is a concept that moderates the impact of stressful events on a person's mental
and physical health (Billings & Moos, 1981; Felsten, 1998). It involves the individual's
cognitive and behavioural attempts to manage the consequences of the stressful event (Mazel,
Terry, & Gribble, 1996). Four coping strategies have typically been put forward: problem-
focused coping, emotion-focused coping, avoidance and social support seeking (Carver,
Scheier & Weintraub, 1989; Torestad, Magnusson, & Olah, 1990; Masel et al. 1996; Felsten,
1998). Problem-focused coping involves active cognitive and/or behavioural efforts by the
individual to resolve or lessen the impact of the stressors. For example, a rape victim
is aimed at regulating emotional responses to the event and keeping emotions balanced on a
wishful thinking, fantasizing, self blame, blaming others, avoiding negative thoughts and
venting emotions (Felsten, 1998; Folkman & Lazarus, 1980; Frieze, Hymer & Greenberg,
1987; Lazarus & Folkman, 1984; Mazel et al., 1996). A third coping strategy is avoidant
coping, which may result in reactions such as denial of the event, distraction, thought
suppression, avoidance of other people or substance use (Amirkhan, 1990; Felsten, 1998;
Lazarus & Folkman, 1984). Finally, social support seeking represents as a coping strategy
such actions as turning to others for assistance with tasks, emotional support or social
diversion (Amirkhan, 1990; Felsten, 1998; Frieze et al., 1987). Obviously, however, the
emotion-focused and avoidant coping strategy overlap to some extent, resulting in divergent
1996) and difficulties in comparing results. Therefore, more recently a number of coping
scales have been constructed that discern between social support seeking, avoidant and
problem-focused coping (Suls et al., 1996). In addition, some researchers have performed
higher order analyses on existing scales to reflect this tripartition in coping styles, thus
Numerous studies have examined the efficacy of these coping styles in dealing with
stressful life events. Reliance upon avoidant coping styles has been consistently linked with
higher psychological distress in general and such symptoms as depression and low self-
esteem in particular (Bryant & Harvey, 1995; Harrison & Kinner, 1998; Kamphuis &
Emmelkamp, 1998; Mazel et al. 1996; Mcfarlane, 1988; Rohde, Lewinsohn, Tilson &
Seeley, 1990). A plausible explanation for these findings is that avoidant coping keeps an
individual from cognitively processing the stressful event, perpetuating a state of high arousal
and distress (Creamer, Burgess, Buckingham & Pattison, 1990). Social support seeking on
the other hand has been shown to have essential stress-relieving effects, resulting in better
adjustment and a quicker return to life 'as usual' (Bard & Sangrey, 1986; Billings & Moos,
Coping style and television viewing motives 5
1981; Felsten, 1998; Frieze et al., 1987). The adequacy of problem-focused coping styles has
been illustrated less well. Even though Gieser, Green & Winget (1981) found male victims of
a flooding who were able to engage in self-help activities (like cleaning and repairing their
homes) to manifest less psychological distress afterwards, Wirtz & Harrell (1987) found no
such relationship in a study of crime victims. Even though results are equivocal, there is a
certain consensus that avoidant coping strategies are maladaptive while problem-focused
coping and social support seeking are considered to be more succesful coping styles (Felsten,
1998).
One of the basic assumptions of the uses- and gratifications perspective is that an
individual's media use is shaped by social and psychological origins or dispositions (Katz,
Blumler & Gurevitch, 1974; McQuail, 1997). Only a fairly small amount of research has
tested this assumption empirically, however (Palmgreen, Wenner & Rosengren, 1985). Over
the past fifteen years, research has demonstrated links between television use and
theories (Conway & Rubin, 1991) and more specific concepts like lifestyles (Dono hew,
Palmgreen, Rayburn, 1987), social isolation and loneliness (Rubin, Perse & Powell, 1985;
Finn & Gorr, 1988; Canary & Spitzberg, 1993), depression (Potts & Sanchez, 1994) and
The present article wants to add coping styles to this list. Hitherto, relationships
between coping styles and television use have only been hinted at in both the communication
(Potts & sanchez, 1994) and coping literature (Amirkhan, 1990; Kleinke, 1988) but have
never been tested empirically. Three arguments warrant such a research effort. First, the way
I
I
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an individual deals with a stressful event is in itself a psychological concept that originates '·
Coping style and television viewing motives 6
certain needs and habits. These needs and habits are likely to affect television use.
Furthermore, coping styles are related to an individual's personality (Suls et al., 1996), which /
adds to the possible role of coping styles in shaping television use given the demonstrated
links between personality traits and television use cited above. Second, a number of studies
events (Anderson, Collins, Schmitt & J acobvitz, 1996; Shearer, 1991 ). The possibility that
this shift in viewing behaviour is related to the coping style an individual uses to adjust to the
stressor has not yet been explored. Third, the few references made to television use in the
field of coping research are more likely to lead to the confounding of television use and
coping style than to differentiate both concepts empirically and then study their relationship
to each other. For example, the Coping Strategy Indicator (CSI) (Amirkhan, 1990), which is
often used in coping research (e.g. Felsten, 1998; Bijttebier & Vertommen, 1999), contains
two items that refer to television use ('watch more television than usual' and 'identify with
characters from novels/movies' 1). These items, however, are considered to measure avoidant
coping strategies. From a uses and gratifications perspective this is a contestable assumption,
since watching more television may just as well be indicative of a problem-focused coping
strategy; for example, a person confronted with a stressful life event can watch more
television to satisfy his/her information needs about ways to deal with the problem.
More specifically, we aim to investigate whether coping styles are related to television I
viewing motives. The exploratory nature of this study inspires the investigation of viewing
motives as dependent variables rather than specific television exposure. Television viewing
seldom the case when studying exposure to specific content, since, to a certain limit,
individuals can interpret similar content within the framework of their own needs and
limitations (Finn & Gorr, 1988; McQuail, 1997). The most widely used measures identifying
Coping style and television viewing motives 7
viewing motives are those of Greenberg (1974) and Rubin (1981, 1983) and have been
adapted to several contexts (Perse, 1994) and to include additional motives inspired by
specific research needs (e.g. Conway & Rubin; 1991; Potts & Sanchez, 1994). The motives
typically derived from these scales are 'relaxation', 'companionship', 'habit', 'pass time',
'entertainment', 'social interaction', 'information', 'arousal' and 'escape'. The general research
RQ 1: How and to what extent do coping styles explain and predict television viewing
motives?
In the following paragraphs, more precise, but, given the lack of research, tentative
hypotheses will be proposed about the role of specific coping styles in explaining certain
Previous research has suggested that crime victims who rely on avoidant coping
strategies do not cognitively process the event and as a consequence remain highly aroused
(Creamer, et al., 1990). Furthermore, as has been discussed already, avoidant coping
systematically predicts higher levels of depression (e.g. Felsten, 1998). These findings imply
that avoidant coping styles are evidently related to dysphoric mood states. A theory linking
mood states to media use is Zillmann & Bryant's (1985) theory of affect-dependent stimulus
arrangement, which predicts that individuals regulate their media exposure to minimize
negative affects and dysphoric moods. This suggests that strained individuals may use
television to lower their level of arousal or to distract themselves from their negative moods.
In line with these assumptions Potts & Sanchez (1994) reported a positive relationship
between depression and escape viewing motivation. It can thus be expected that crime
Coping style and television viewing motives 8
victims who cope avoidantly are more likely to remain stressed and aroused. In relationship
H 1: More use of avoidant coping strategies will predict escape viewing motivation.
seeking activities that help to facilitate the adjustment process (Felsten, 1998). It can thus be
hypothesized that
H2: More use of problem-focused coping strategies will predict information v1ewmg
motivation.
research looking into the relationship between loneliness, social support and gratifications
sought from media use. Finn & Gorr (1988) reported that an increase in social support was
related to utilizing television to satisfy needs like relaxation, entertainment, arousal and
information. They found mostly insignificant (negative) relationships with television viewing
for reasons of 'social compensation' (=companionship, escape, habit and pass time viewing).
To a certain degree, we could extrapolate these findings to social support seeking as well, for
it could be assumed that individuals relying on social support seeking have no deficit in
social contact, since they would probably prefer different coping strategies if this were the
H3: More use of social support seeking strategies will predict more relaxation, entertainment,
Method
Subjects
Subjects for this study were 215 recent victims of crime, aged sixteen or older, who
were contacted by the national Victim Support Unit2 between October 2002 and July 2003.
Within three months after this contact, the victim received a paper-and-pencil self-report
questionnaire. Subjects reported having become victim of a wide scope of crimes ranging
from attempted murder to burglary3. The victims in the sample were predominantly female
(76%), resembling previous research in victim populations (e.g. Wirtz & Harrell, 1987), and
were on average 41.8 years old (sd: 16.3). Repondents' highest level of education was no
education or only grade school, 13.3%; the first three years of high school, 23.3%; high
Measures
Coping styles. The Coping Strategy Indicator (CSI; Amirkhan, 1990) is a 33-item
self-report measure assessing the use of problem-solving coping, avoidance coping and of
seeking social support in reaction to a recent stressful event. The Dutch version of the CSI
(Bijttebier & Vertommen, 1997), which was used for this study, has been proven to reflect
psychometrically the original instrument (Bijttebier & Vertommen, 1997; Bijttebier &
Vertommen, 1999). Respondents are asked to think of a stressful event they experienced
recently and to rate subsequently all items on a scale of Oto 2: a lot - a little - not at all. Each
items for which scores can be calculated by summing the responses to the relevant items.
Sample items4 are: 'I carefully planned a course of action' (problem-solving), 'I just wanted
others to leave me alone' (avoidant coping), 'I confided my fears and worries to a friend'
(social support seeking). The scores on each subscale range from 0 to 22.
Coping style and television viewing motives 10
viewing motives based on the scale developed by Rubin (1981, 1983) and reflecting the nine
original viewing motivation categories (cited above). Respondents indicated on a scale of Oto
4 to what extent they thought each motive applied to them: never true for me - occasionally
true for me - often true for me - most of the time true for me - always true for me.
measure of exposure to television. For each day of the week, respondents indicated on a
timetable divided into half hours and ranging from 07:00am to 02:00am the following night
(=38 half hours) when they usually watch television that day. The weekly amount of
television exposure was calculated by summing all half hours marked as being spent
Television affinity. The television affinity concept measures the importance television
carries in people's lives. Like television exposure, it is used as a control variable, since it has
been found to mediate or moderate reasons for television viewing (Conway & rubin, 1991;
Perse, 1994; Rubin, 1981, 1986). We used the four-item four-point version of the original
five-item scale developed by Rubin (1981), omitting the negatively worded item ('if the
televsion wasn't working, I would not miss it') to increase reliability (Perse, 1994). Scores
were calculated by summing the items and ranged from O tot 12.
educational level. Educational level was measured using an 11-point scale ranging from 'I did
not complete any education' to 'I hold a four year college degree'.
Coping style and television viewing motives 11
Results
Measurement
Means, standard deviations and -if applicable- Cronbach alpha coefficients for coping
styles, television viewing motives, television affinity and television exposure are reported in
table 1. Due to the subject of this study, two items from the CSI that are supposed to measure
avoidant coping ('I watched more tv than usual' and 'I identified myself with characters from
novels/movies') were omitted; the reason for this decision has been discussed earlier on. The
scores for avoidance thus range from O to 18. The fact that avoidant coping has a lower
Cronbach alpha coefficient than problem-solving and social support seeking is in line with
the psychometric properties of the Dutch version of the CSI (Bijttebier & Vertommen, 1997).
Since in the CSI high scores indicate less use of a strategy, we reversed the item scores to
facilitate interpretability, so that high scores on a strategy indicate more use of that strategy.
Scores on the television viewing motives were obtained by summing and averaging
the scores of the 23 items that loaded on factors resulting from a principal component
analysis using oblique rotation. Since there is a subtle difference between certain subscales
(e.g. relaxation viewing, escape viewing, entertainment viewing), and using the eigenvalue~
1.0 criterion proved to be too strict to discern between these subscales, we followed Jolliffe's
(1972, 1986) recommendation and retained factors with minimum eigenvalues of .70. Of the
nine hypothesised factors, seven were retained, explaining 79, 1% of the total variance:
variance), information (factor 3, 10.2% of total variance), escape (factor 4, 7 .6% of total
variance), arousal (factor 5, 4.5% of total variance), habit (factor 6, 4.0% of total variance)
Coping style and television viewing motives 12
and pass time (factor 7, 3.8% of total variance). The items measuring relaxation loaded on
entertainment and escape viewing and the items measuring social interaction failed to load
In order to investigate whether coping styles predict television viewing motives, seven
hierarchical regression analyses were performed with each viewing motive in turn as
dependent variable. Three blocks of variables were entered into the equation. The first block
consisted of the demographical control variables age, gender and educational level; the
television related controls (television affinity and amount of television exposure) made up the
second block. Finally, the three coping styles (problem-solving, avoidant coping and social
support seeking) were entered in block three. The results of these seven analyses are reported
in table 3.
television related control variables, which accounted for 18.9% of the variance. Demographic
control variables explained 4.5% of the variance and coping styles 3.8%. Even though the
block of coping style variables did not significantly increase the explained variance, two
problem-solving and more use of social support seeking predicted entertainment viewing. In
summary, younger age, higher levels of television affinity and social support seeking and
Coping style and television viewing motives 13
p<.001), with television affinity, social support seeking and problem-solving being the
strongest predictors. This finding partially supports hypothesis 3, which predicted a positive
variance, television related controls explained 17.5% and coping styles an additional 5.2%.
greater amounts of television exposure and higher levels of television affinity; furthermore,
more use of avoidant coping and social support seeking predicted companionship viewing
(R2=.30, F(3, 139)=7.44, p<.001). Once again, television affinity and both coping styles were
significantly for each block of variables entered into the equation. Demographic control
variables explained 5.6% of the variance, television related controls 4.8% and coping styles
6.0%. Information viewing was predicted significantly by older age, higher levels of
television affinity and -unexpectedly- higher levels of avoidant coping (R2=. 16, F(3, 139),
p=.001 ). Of these predictors age was the strongest, followed by avoidant coping and
television affinity. The fact that problem-solving and social support seeking were unrelated to
information viewing refutes hypotheses 2 and (partially) 3. The finding that more use of
avoidant coping predicts information viewing, raises interesting questions about certain
aspects of the avoidant coping style. We will address this issue later on.
explained an additional 15.7% and coping styles added another 14.3% to the total explained
Coping style and television viewing motives 14
variance. Escape viewing was predicted significantly by female gender, higher levels of
television affinity and more use of avoidant coping (R2=.43, F(3, 139)=13.26, p<.001).
A voidant coping was the strongest predictor of escape viewing, confirming hypothesis 1. I
1
The variance in arousal was mainly explained by both blocks of control variables,
with demographic control variables accounting for 7.4% and television related controls for
26.3% of the variance. Coping styles added only 2.3%. Three variables predicted
significantly television use for arousal: younger age, higher levels of television affinity and,
despite the limited variance explained, more use of social support seeking (R 2=.35, F(3,
139)=9.74, p<.001). Affinity was by far the strongest predictor. The significant beta
styles explained no additional variance at all. Habit viewing was predicted significantly by
higher levels of television affinity and greater amounts of television exposure and marginally
significant (p=.051) by lower educational level (R2=.4 l, F(3, 139)= 12.16, p<.001 ).
explained most of the variance in pass time viewing. Coping styles added only 2.9% to the
total explained variance. However, apart from younger age, lower educational level, higher
levels of affinity and greater amounts of television exposure, more use of social support
seeking predicted significantly pass time viewing (R2=.33, F(3, 139)=8.92, p<.001).
Furthermore, social support seeking was one of the three strongest predictors besides
Discussion
The aim of this study was to find out whether the way people cope with stressful I;
events affects their motives for watching television. Furthermore we wanted to test three
more specific but tentative hypotheses about the relationship between coping styles and
Overall, the block of coping styles explained significant portions of the variance in
three out of the seven viewing motives. Entertainment, companionship, information, escape,
arousal and pass time viewing all had one or two coping styles as significant predictors. With
regard to the general research question underlying this study it can be concluded that indeed
when dealing with a major stressful event like criminal victimization, coping styles to some
avoidant coping strategies predicted escape viewing motivation and more use of social
support seeking predicted entertainment and arousal viewing. However, some very interesting
unexpected results emerged as well. Plausible explanations for some of these findings will be
put forward; however, each of these explanations needs further empirical testing.
First, hypothesis 2 was refuted. Information viewing motivation was not predicted by \
V.
problem-solving items of the CSI suggests that the scale focuses mainly on behavioural
Second, more use of avoidant coping predicted television viewing for companionship./,
It has been found that avoidant capers tend to be poor social support seekers (Schwartz &
Kowalski, 1992); social support seeking is conceptualized as getting both social diversion
Coping style and television viewing motives 16
and help, advice or information from friends or family (Amirkhan, 1990; Bijttebier &
Vertommen, 1997; Felsten, 1998; Frieze et al., 1987), while avoidant coping is specifically
characterized by social withdrawal (Scheppele & Bart, 1983). It could be hypothesised then,
--1
1
that even avoidant copers have a basic need of companionship and information in the
aftermath of the ordeal they went through; but since they do not turn to other people to satisfy
these basic needs, they may tum to television instead, which has the additional advantage that
they remain in control of the amount of information they expose themselves to.
and pass time viewing, but not of information viewing. Two explanations for these divergent
findings can be put forward. First, the tentative predictions made in hypothesis three are
based on previous research by Finn & Gorr (1988) into the relationship between viewing
motives and perceived social support; however, the present study deals with social support
seeking. It has been argued that crime victims are at risk of becoming socially isolated (Frieze
et al., 1987), since people may avoid them because they tend to see victims as responsible for
their victimization, consider them to be losers or generally feel uncomfortable in their vicinity
(Bard & Sangrey, 1986; Coates, Wortman & Abbey, 1979; Lerner, 1970; Silver, Wortman &
Crofton, 1990). Thus, despite their social support seeking effort, support seekers may receive
less support than usual, causing them to turn to television for more ritualistic purposes
(Rubin, 1984) like additional companionship and to pass time and less instrumental purposes
like information viewing. A second possible explanation is that social support seekers use this
strategy on all fronts, turning to family, friends and television for companionship. If this were
the case, however, one would also expect a positive relationship between social support
seeking and the information viewing motivation, which was not found.
A limitation to this study is the possible influence of the sample selection on the
reported coping styles. It has been noted that only a minority of crime victims report the
Coping style and television viewing motives 17
event to the police (Frieze et al, 1987). The possibility that victims who report to the police
and/or the Victim Support Unit are somewhat more problem-solving or social support
seeking oriented than victims who do not report their experiences, needs to be considered.
The results presented here offer a number of suggestions for refinements that should
relationship between coping styles and television viewing motives, additional variables
should be studied; first, personality traits should be included. Previous research has reported
that personality traits are related to both media use (Conway & Rubin, 1991; Finn, 1997;
Potts et al., 1996) and coping styles (Lu, 1991; Parkes, 1984, 1986; Suls et al., 1996). Second,
distress levels should be taken into account. Not only is there a significant body of literature
relating coping styles to distress level (Felsten, 1998; Masel et al., 1996; Torestad et al.,
1990), but distress symptoms like, for example, depression have also been linked to media
use (Dittmar, 1994; Potts & Sanchez, 1994). Finally, apart from social support seeking,
measures of perceived social support should be included as well; this may give more insight
in the differences between the results in this study and the findings reported by Finn & Gorr
(1988).
Nevertheless, we believe the results of this study are worth mentioning in themselves,
since they add a new contribution to the exploration of the roots of television viewing
behaviour and may have uncovered some ramifications that have been overlooked until now.
Coping style and television viewing motives 18
Footnotes
2. In Belgium, police officers are legally bound to offer the assistance from a delegate
from the Victim Support Unit to persons who report having become victim of a crime
involving direct contact with the perpetrator or violation of the home. If this offer is accepted,
the VSU contacts the victim within five days of being notified.
5.2% were rape victims, 5.2% victims of indecent assault; 10% domestic assault victims,
21. 8% non-domestic assault victims; 14.2% stalking victims; 17 .5% robbery victims and
20.4% burglary victims; the remaining 3.3% were victims of other types of crime (e.g. false
Table 1
Alpha Range
Table 2
Principal Components Analysis of Television Viewing Motives: Item Factor Loadings; Oblimin
Rotation
Factor
problems
things
myself
while
Coping style and television viewing motives 21
Factor Correlations
Entertainment
Companionship .11
Table 3
Hierarchical Regression Analysis of Television Viewing Motives Using Demographics, Television Affinity, Television Exposure and Coping Styles as predictors
Block 2 .23** .19*** .25** .17** . II* .05* .29** .16** .34** .27** .41** .36** .31 ** .22**
Block 3 .27** .04 .30** .05* .16** .06* .43** .14** .36** .02 .41** .00 .34** .03
Social Support Seeking .20* .18* .03 .08 .15* -.01 .17
Note. Betas are standardized beta coefficients from final regression equations with all blocks of variables entered.
* p~.05 ** p~.01
Coping style and television viewing motivations 23
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