Scribd Logo
Upload

Welcome to Scribd!

  • Comunicacion y Atencion Al Cliente McGraw-Hill 2013 Grado Superior-87

    Uploaded by

    Keinner Rincón
    16 views1 page

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    16 views1 page

    Comunicacion y Atencion Al Cliente McGraw-Hill 2013 Grado Superior-87

    Uploaded by

    Keinner Rincón

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    4 La comunicación no verbal

    Tes t de repaso
    1. &TDJFSUPRVFMBQBSBMJOHàÓTUJDB c) .JFEP
    a) &TVOBGPSNBEFDPNVOJDBDJØOPSBM d) 5PEBTTPODJFSUBT
    b) &TUVEJBMPTNPWJNJFOUPTEFMDVFSQPIVNBOP
    9. "M IBCMBS EF QPTUVSB  DVBOEP EPT QFSTPOBT DPNQBSUFO
    c) &TVOBGPSNBEFDPNVOJDBDJØOWFSCBM PQJOJPOFTTFQSPEVDF O
    
    d) &TUVEJBMPTUPOPTPFMWPMVNFOEFMBWP[ a) 1PTUVSBTTFODJMMBT
    2. $VBOEPEBNPTVOEJTDVSTPZDFSSBNPTFMQV×PFTUBNPT b) 1PTUVSBTPDJBM
    FKFDVUBOEP c) 1PTUVSBFDP
    a) 6OFNCMFNB d) 1BSBQPTUVSB
    b) 6OJMVTUSBEPS
    c) 6OSFHVMBEPS 10. 6OUPOPEFWP[RVFUSBOTNJUFJSPOÓBPTBSDBTNPFTVO
    UPOP
    d) /JOHVOBEFMBTSFTQVFTUBTFTDJFSUB
    a) "TDFOEFOUF
    3. -BTNJSBEBTTPOBDUPTOPWFSCBMFTRVFTFFTUVEJBOFO
    b) .JYUP
    a) -BDPNVOJDBDJØOPSBM
    c) %FTDFOEFOUF
    b) -BDPNVOJDBDJØOFTDSJUB
    d) 1BVTBEP
    c) -BDPNVOJDBDJØOWFSCBM
    d) /JOHVOBFTDJFSUB 11. &TVOBGVODJØOEFMBDPNVOJDBDJØOOPWFSCBM
    a) %BSÏOGBTJTBMMFOHVBKFWFSCBM
    4. {2VÏ QBSUF EF OVFTUSP DVFSQP BDUÞB FO MB FYQSFTJØO
    GBDJBM GVOEBNFOUBMNFOUF  b) 1SPZFDUBSOVFTUSBQFSTPOBMJEBEBMFYUFSJPS
    a) -BTPSFKBT c) &MJNJOBSBMMFOHVBKFWFSCBM
    b) -PTPKPT d) 5PEBTTPODJFSUBT
    c) -BTNBOPT 12. 4FHÞOMPWJTUPFODMBTF MBTJHVJFOUFGJHVSBTFDPSSFTQPO-
    d) -BOBSJ[ EFSÓBDPOVO
    5. $VBOEP VOB QFSTPOB FNJUF NFOPT EF  QBMBCSBT BM
    NJOVUPFT
    a) #SBEJMÈMJDB
    a) &NCMFNB
    b) 5BRVJMÈMJDB
    b) 3FHVMBEPS
    c) 1SPYFNÓTUJDB
    c) *MVTUSBEPS
    d) 5BRVJDÈSEJDB
    d) "EBQUBEPS
    6. -BEFGJOJDJØOjEJTDJQMJOBRVFTFFODBSHBEFBOBMJ[BSFM
    FTQBDJPRVFSPEFBBVOBQFSTPOBxFTEFMB
    a) ,JOFTJB
    b) 1BSBMJOHàÓTUJDB 13. &TQFDJGJDB RVÏ TJHOJGJDBEP QVFEF UFOFS MB TJHVJFOUF
    c) &NCMFNÈUJDB JNBHFO
    d) 1SPYÏNJDB
    7. 6OBEJTUBODJBJOGFSJPSBDNFTEFUJQP
    a) 4PDJBM a) /FSWJPTJTNP
    b) ÍOUJNB b) "VUPSJEBE
    c) 1ÞCMJDB c) "OTJFEBE
    d) 1SØYJNB d) 4VNJTJØO
    8. 4FHÞO&LNBO BUSBWÏTEFMBFYQSFTJØOGBDJBMTFUSBOTNJUF
    a) 4PSQSFTB
    b) $ØMFSB

    86
    www.FreeLibros.me

    You might also like