Timesheet - SMO Engineer

Time Sheet 2022-05-01 to 2022-12-10
EmpCode EmpName StartTime EndTime Task

26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Last Day Mail Review and Response
Thiruvallur SMO CSE Mail Issue -
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 CIS202205020068
Guduvanchery SMO for Both kiosk Network
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Issue - CIS202205020093
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Lunch Break
Arsikere SMO for Digital Payment Issue -
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 CallID :CIS202205020092
Mandapeta SMO for Service Kiosk HP Laser

26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Jet 1136 Scanner Issue -CIS202205020102
Sachin SMO for BM Mail Issue -
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 CIS202205020114
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Tea Break
Idhar SMO for Transaction kiosk Cheque

26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Device Issue - CallID: CIS202205020129
Parli SMO for BM Mail Search Issue -
Ghatkopar CholaMs CCTV Footage checking
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 - CIS202205020159
Madhavaram SMO for Transaction kiosk
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Network Issue - CIS202205020160
Madhavaram SMO for Service Kiosk HP
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 Scanner Issue - CIS202205020166
26016 Muthuvel K 5/2/2022 11:56 5/2/2022 20:27 SMO cell calls Moved
Kakinada SMO for New CSE mail
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 configuration - CIS202205040053
Parli SMO for BM Mail Issue -
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 CIS202205040065
Rayachoti SMO for Transaction kiosk HP
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 1020 Printer Issue - CIS202205040073
Pondi cholams Service Kiosk Booting Issue

first level FLT done and call reassigned to
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 Region team - CMS202205040056
Ambur SMO Network Issue -
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 CIS202205040106
Buxer SMO for kiosk Cash Device Issue. First
level FLT done and call reassigned to Region
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 Team for resolution - CIS202205040110
Sriperumbudur SMO Network Issue first

level FLT done and call reassigned to Wan
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 Team - CIS202205040121
Vaniyambadi SMO Network Issue first level

FLT done and call reassigned to Wan Team -
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 CIS202205040129
Howrah SMO for kiosk card payment Issue -
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 CallID: CIS202205040065
Howrah SMO for Kiosk HP 132a Printer Issue

26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 region Team - CIS202205040164
Kadapa SMO for CSE Mail Issue -
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 CIS202205040163
26016 Muthuvel K 5/4/2022 11:29 5/4/2022 20:01 SMO Cell calls Moved
Gummudipoondi SMO Branch Visit for PM
26016 Muthuvel K 5/5/2022 8:59 5/5/2022 18:01 activity- Cis202205050061
26016 Muthuvel K 5/5/2022 8:59 5/5/2022 18:01 Lunch break
Redhills SMO Branch visit for PM activity -
26016 Muthuvel K 5/5/2022 8:59 5/5/2022 18:01 Cis202205050026
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 Last day Mail Review and Response
Uluberiya SMO for Transaction kiosk
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 Application Issue - CIS202205060049
Krishnagiri SMO Cluster manager Mail Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060074
Gandhinagar SMO for BM Mail Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060068
Malegaon SMO Transaction kiosk application
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 Issue - CMS202205060050
Paramathivelur SMO for BM Mail Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060089
Tadepalligudem SMO for Network Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060095
Dabhoi SMO Service Kiosk Scanner Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060110
Taloja SMO kiosk HP Laser jet Printer Issue

26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 region team - CIS202205060060
Tumsar SMO for BM mail Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060123
Thiruvallur SMO Cluster Manager Mail issue
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 -CIS202205060152
Ulundurpet SMO for CSE mail Issue -
26016 Muthuvel K 5/6/2022 11:31 5/6/2022 20:02 CIS202205060154
Khedrajgurunagar SMO New BM Mail
Nizamabad SMO Transaction kiosk Network

26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 Connectivity Issue - CIS202205070037
Paramakudi SMO CSE Login Cordys link Issue
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 - CIS202205070042
Ranipet SMO for Kiosk Network Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070094
Arani SMO for BM Cholaengage app Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070064
Palghar SMO for Kiosk application Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070057
Tiruvottiyur SMO for Kiosk application Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070065
Bhavani SMO for DST Engage app Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070108
Howrah SMO for BM Mail Issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070110
Chengalpattu SMO for Kiosk Safe Locker
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 issue - CIS202205070009
Gandhinagar SMO for Kiosk Cardpayment
Kakinada SMO for NEW CSE mail
Yavatmal SMO CSE Password issue -
26016 Muthuvel K 5/7/2022 11:35 5/7/2022 20:07 CIS202205070135
Melur SMO for CSE mail Issue -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205070129
Ghatkopar SMO for Transaction kiosk
Booting Issue first level FLT done and call
reassigned to region Team -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090005
Malakpet SMO BM Mail Issue -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090006
Bhadrachalam SMO BM mail Issue -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090009
Bhimavaram SMO for Transaction Kiosk
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 Booting Issue - CIS202205090021
Ambur SMO for Service Kiosk Booting Issue -
Avadi SMO Transaction kiosk policy schedule
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 view issue - CIS202205090147
Manaparai SMO service kiosk CSE Login
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 Gencon link issue - CIS202205090075
Biharsharif SMO for Transaction kiosk CSE

Login Cordys link issue first level FLT done
and call reassigned app support -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090123
Operation Team Mr. Venkat Mail issue -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090151
Mr.Balaji TR Laptop Network Issue -
26016 Muthuvel K 5/9/2022 9:33 5/9/2022 18:25 CIS202205090153
Avadi SMO Branch Visit for old Service Kiosk

fixing process and working status -
26016 Muthuvel K 5/10/2022 9:20 5/10/2022 18:30 cis202205100059
Avadi SMO Branch Visit for old Service Kiosk

fixing process and working status -
26016 Muthuvel K 5/10/2022 9:20 5/10/2022 18:30 cis202205100059
Branch Visit at Tiruvottiyur SMO for PM
26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 Activity - CIS202205110009
Palghar SMO for Transaction kiosk Booting

Issue first level FLT done and Call Reassigned
26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 to region Team - CIS202205110063
Bavla SMO for Transaction kiosk Slowness
Udgir SMO for Both kiosk Network Issue -
26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 CIS202205110093
Guduvanchery SMO Cluster manager laptop

26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 Mail Issue - CallID: CIS202205110133
Pudhukottai SMO for Kiosk Billdesk Payment
Sivasa SMO Transaction kiosk all the Device

Offline Issue first level FLT done and call
reassigned to Forbes Team -
26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 CIS202205110142
chengalpet SMO Link down issue followup
26016 Muthuvel K 5/11/2022 9:26 5/11/2022 18:08 with network team
Thuraiyur SMO DST Password Issue instruct

to user to use ADSS for password unlock and
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 Reset- CIS202205120003
Cooch Bihar SMO Transaction kiosk Booting
Mancherial SMO BM mail Issue -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120011
Una SMO for New CSE mail Configuration -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205110171
Ghatkopar west SMO Transaction kiosk
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 application Issue - CIS202205120025
Parbhani SMO BM Mail Issue -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120037
Avadi SMO CSE mail issue -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120089
Siwan SMO kiosk application Issue -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120091
Kalyan Cholams Transaction kiosk Cheque

26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 Device Issue - CMS202205120060
Kancheepuram SMO Network Issue -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120093
Password issue karthikeyanp1 -
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 CIS202205120094
Gudalur SMO for Kiosk card payment issue
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 Mr.Jayakumar- CIS202205120043
Baruipur SMO Transaction kiosk Metal
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 Keyboard Issue - CIS202205120114
Thane Cholams Transaction kiosk Booting
26016 Muthuvel K 5/12/2022 9:36 5/12/2022 18:26 Issue - CMS202205120143
Panruti SMO Branch Visit for PM activity -
26016 Muthuvel K 5/13/2022 4:46 5/13/2022 18:00 CIS202205130006
Panruti SMO Branch Visit for PM activity -
26016 Muthuvel K 5/13/2022 4:46 5/13/2022 18:00 CIS202205130006
Madhavaram SMO branch visit for service

kiosk monitor issue and PM Activity-
26016 Muthuvel K 5/14/2022 9:02 5/14/2022 18:04 cis202205140031
Madhavaram SMO branch visit for service

kiosk monitor issue and PM Activity-
26016 Muthuvel K 5/14/2022 9:02 5/14/2022 18:04 cis202205140031
Gadwal SMO BM mail Issue -
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 CIS202205160040
Tanuku SMO for BM mail Issue -
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 CIS202205160051
Nirmal SMO SErvice Kiosk D Drive Full Issue -
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 CIS202205160061
Udumalaipet SMO for BM mail configuration
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 - CIS202205160093
Palghar SMO CSE Login Cordys link not open
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 in kiosk - CIS202205160121
Ahmednagar SMO Transaction kiosk
Pollachi SMO Kiosk cash Device Issue first

level FLT done and call Reassigned to Region
Balangir SMO BM mail issue -
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 CIS202205160104
26016 Muthuvel K 5/16/2022 11:36 5/16/2022 20:06 SMO cell calls moved
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 Visit chola guest house for asset verification
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 lunch break
Nagapatinam SMO Kiosk application Issue -
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 CIS202205170113
Ghatkopar SMO DST mail Issue -
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 CIS202205170139
Kovilpatti SMO for BM Mail Issue -
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 CIS202205170151
Narsarapet SMO for BM Old mail recovery -
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 CIS202205170159
Guntur SMO Transaction kiosk application
Hajipur SMO BM Mail Issue -
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 CIS202205170173
Bashirhat SMO New ABM Mail configuration
26016 Muthuvel K 5/17/2022 11:09 5/17/2022 20:01 - CIS202205170141
Malegaon SMO Transaction kiosk application
Chengalpet SMO branch visit for PM activity
26016 Muthuvel K 5/18/2022 9:20 5/18/2022 18:28 - cis202205180069
Chengalpet SMO branch visit for PM activity
26016 Muthuvel K 5/18/2022 9:20 5/18/2022 18:28 - cis202205180069
Parvathipuram SMO DST Nrlms link issue -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CIS202205190032
Kallakuruchi SMO kiosk Online Payment
Kalna SMO CSE Mail Backup Issue and

discussed with local engineer and send mail
to mail admin for mail restoreation -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CIS202205190056
Mysure CholaMs Transaction kiosk Cash

Device Issue and First level FLT done and call
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 reassigned to local Team -CIS202205190069
Guduvanchery SMO BM mail Issue -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CIS202205190075
Bokora SMO Kiosk Online payment Issue -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CIS202205190108
Kholapur Cholams for Transaction kiosk
Booting Issue and First level FLT done and
call reassigned to region team -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CMS202205190080
Tadipatri SMO for BM Mail Issue -
26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 CIS202205190125
Ghatkoparwest SMO for Kiosk BM Login

26016 Muthuvel K 5/19/2022 11:14 5/19/2022 20:01 New Cordy Link Issue - CIS202205190150
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 Last day Mail review and Response
ICTS Access given to SMO Users -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200073,CIS202205200075
Una SMO Transaction kiosk Receipt Printer

Issue. First level FLT done and call
Reassigned to Region Team -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200072
Ulundurpet SMO for BM Mail Issue -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200125
Munger SMO Transaction kiosk Cheque
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 Device Issue - CIS202205200098
Munger SMO BM mail Issue -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200105
Gobichettypalayam SMO BM Mail Issue -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200109
Cooch Bihar SMO New Claim Manager Mail
Trend Micro AV updated issue in SMO
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 Locations
Tanuku SMO for kiosk cash Device Issue -
26016 Muthuvel K 5/20/2022 11:35 5/20/2022 20:06 CIS202205200167
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 Last Day mail Review and Response
Guduvanchery SMO for Transaction kiosk

Metal Keyboard Issue -
Vapi CholaMs for Transaction kiosk Booting

Issue and First level FLT done and call
reassigned to region engineer -
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 CIS202205230013
Ulhasnagar SMO for Service Kiosk Booting
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 Issue - CallID :CIS202205230019
Gummudipoondi SMO for BM mail Issue -
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 CIS202205230018
Gandhidham SMO for Service Kiosk

Slowness and Hanging Issue first level FLT
done and Call reassigned to region Team -
Hunsur SMO CSE mail Issue -
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 CIS202205230048
Kadi SMO for Transaction kiosk Booting

Problem First level FLT done and call
reassigned to region team -
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 CIS202205230045
Giridh SMO for Kiosk application Issue -
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 CIS202205230038
Baruipur SMO Transaction kiosk application
Discussion with Mr. Anand Trend Micro

Team for Patch update issue in SMO
26016 Muthuvel K 5/23/2022 9:55 5/23/2022 18:31 Locations
Berhampure SMO service kiosk application
Dharmapuri SMO for DST mail password

Reset and Instruct to user to use ADSS for
password reset and unlock -
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 CIS202205240008
Bhadrak SMO for CSE Password Issue

instruct to user to use ADSS for Password
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 Reset and Unlock - CIS202205240012
Ramagundam SMO BM Mail Issue -
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 CIS202205240016
Palghar SMO CSE Login Service Kiosk Gordy
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 Link Issue - CIS202205240015
Basirhat SMO Kiosk Policy Generation issue

in epolicy portal first level FLT done and call
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 reassigned to gencon - CIS202205230175
Hazaribagh SMO CSE mail Issue -
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 CIS202205240061
Thiruvarur SMO BM Mail configuration -
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 CIS202205240017
Visit Chola Guest House for SMO Branch

26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 Asset Verification - CIS202205240173
Nagapatinam SMO Kiosk online Payment
Discussed with Anandraj TM AV Team for
26016 Muthuvel K 5/24/2022 9:43 5/24/2022 18:21 TM AV updated issue in Akola SMO
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 Last Day Mail Review and Respone
Pandharpur SMO for BM mail configuration -
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 CIS202205240162
Mysore CholaMs for Transaction kiosk Safe
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 Locker Issue - CIS202205250008
Vapi CholaMs service Kiosk HP 1020 Printer

Issue first level FLT done and call reassigned
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 to region team - CIS202205250031
Mehasana Cholams Transaction kiosk Metal

26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 keyborad Issue - CallID :CMS202205250014
Akola SMO Transaction kiosk Trend Micro

26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 AV updated issue -CIS202205250110
Osmanabad SMO Transaction kiosk Receit
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 printer Issue - CIS202205250059
Chamrajnagar SMO Transaction kiosk

application policy printout issue -
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 CIS202205250067
khopoli SMO Area Manager Laptop mail
Madhavaram SMO for Service Kiosk HP
26016 Muthuvel K 5/25/2022 9:54 5/25/2022 18:26 scanner Issue - CIS202205250111
Madhavaram SMO Visit for Service Kiosk HP

26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 scanner Issue - CIS202205250136
Kodinar SMO for BM Mail Issue -
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 CIS202205260024
Ulhasnagar SMO Service Kiosk Booting Issue
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 - CIS202205260020
Buxer SMO BM mail Issue -
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 CIS202205260017
Kadi SMO Transaction kiosk Booting Issue

first level flt done and call reassigned region
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 team - CIS202205260032
Miryalguda SMO for Kiosk cash device Issue

Hinganghat SMO for New BM mail
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 configuration- CIS202205260049
Dule SMO for CSE mail Issue -
26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 CIS202205260073
TM AV updated issue akola and Mehasana

26016 Muthuvel K 5/26/2022 9:11 5/26/2022 18:01 smo service kiosk - CIS202205260102
Branch Visit for Arakonam and Thiruvallur

26016 Muthuvel K 5/27/2022 9:18 5/27/2022 18:30 SMO for PM activity - CIS202205270075
Branch Visit for Arakonam and Thiruvallur

26016 Muthuvel K 5/27/2022 9:18 5/27/2022 18:30 SMO for PM activity - CIS202205270075
Visit Guduvanchery SMO for Transaction

kiosk Metal Keyboard Issue -
26016 Muthuvel K 5/28/2022 9:26 5/28/2022 18:01 CIS202205210134
Visit Guduvanchery SMO for Transaction

kiosk Metal Keyboard Issue -
26016 Muthuvel K 5/28/2022 9:26 5/28/2022 18:01 CIS202205210134
Gaya SMO BM Mail Issue - CallID:
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CIS202205300070
Vapi CholaMs Transaction kiosk Cash Device

Offline Issue. first level FLT done and Call
reassigned to region Engineer - CallID:
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CIS202205300049
Chandrapur SMO for Service Kiosk Adobe

Reader correpted Issue - CallID:
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CIS202205300089
Contai SMO for Transaction kiosk application

26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 Issue - CallID: CIS202205300094
Santacruz SMO for DST Mail Issue - CallID:
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CIS202205300112
Bobbili SMO Transaction kiosk date and time

26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 mismatch Issue - CallID: CIS202205300161
Shrirampur SMO for CSE mail Issue - CallID:
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CIS202205300171
Attending Internal Team Meeting with Mr.
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 Sundar Sir and Helpdesk team
Pattukottai SMO Transaction kiosk

Application Issue first level FLT done and call
reassigned gto forbes team -
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 CMS202205300051
Chandrapur SMO for BM mail issue and
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 Cordys link issue - CIS202205300185
Nandyal SMO Transaction kiosk Slowness
Coordinate with Region Engineer for Suri
26016 Muthuvel K 5/30/2022 11:46 5/30/2022 20:16 SMO Kiosk Add on Driver Issue
Vapi CholaMs BM Mail Issue - CallID:
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310015
Amaravathi SMO Transaction kiosk Cash

Device Issue First level FLT done and call
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310029
Challakere SMO DST mail Issue -
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310067
Gadwal SMO Network Issue checked first

level trouble shoot and call reassigned to
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 Wanteam - CIS202205310080
Husnabad SMO BM Mail Issue -
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310083
Metpally SMO for BM Mail Issue -
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310088
Panruti SMO for Network Issue first level FLT

done call reassigned to Wan Team for
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 Resolution - CallID: CIS202205310125
Rayachotti SMO CCTV Status check and

share working status to PM Visit Engineer -
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 CIS202205310154
Chilakalurpet SMO for CSE Engage app and

26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 HRMS portal Issue - CIS202205310151
Miryalguda SMO for service kiosk BM login

26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 Cordys Link Issue - CIS202205310161
SMO Cell calls Reviewed and call reassign to
26016 Muthuvel K 5/31/2022 11:38 5/31/2022 20:10 concern team
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 Mail Review and Response
Melur SMO Service kiosk links and CSE Mail
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 Issue - CallID :CIS202206010045
Husnabad SMO Service Kiosk Booting Issue

region team for resolution -
Khedrajgurunagar SMO BM Mail Issue -
Kathikar SMO CSE mail issue -
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 CIS202206010067
Arani SMO Transaction kiosk card Payment
Chaibasa SMO Transaction kiosk Domain
Hingoli SMO for Service Kiosk DMS and BDS
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 Scan Issue - CIS202206010083
Repalle SMO for Service Kiosk BDS and DMS

26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 Scan Issue - CallID :CIS202206010112
phone Support to Region Engineer Mr. Babu

for Pattukottai SMO CSE mail Issue - CallID:
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 CIS202206010142
Phone Support to Region Engineer Mr. Sam

for Nellore kiosk password Issue -
26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 CIS202206010145
Nagercoil SMO Transaction kiosk Booting

26016 Muthuvel K 6/1/2022 11:35 6/1/2022 20:06 to region engineer - CIS202206010137
PM Visit for Ambattur cholaMs and

Poonamallee SMO -
26016 Muthuvel K 6/2/2022 9:19 6/2/2022 18:05 CMS202206020029,CIS202206020052
PM Visit for Ambattur cholaMs and
Poonamallee SMO -
26016 Muthuvel K 6/2/2022 9:19 6/2/2022 18:05 CMS202206020029,CIS202206020052
Avadi SMO Network Issue first level FLT

done and call reassigned to wan Team -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030014
Tumsar SMO for Transaction kiosk Booting

Issue First level FLT done and call reassigned
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 to Region Team - CIS202206030029
Kadi SMO for Transaction kiosk Booting

Repalle SMO Service Kiosk Screen Resolution
Davanagere SMO New DST mail
Muzzaffarpur Cholams BM Laptop Hanging
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 Issue -CIS202206030043
Rajkot Cholams Desktop BDS Scan Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CMS202206030026
Bhagalpur SMO Transaction kiosk All the

payment mode blocked issue in application -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030065
Sankarankovil SMO CSE Mail Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030079
Chilakalurpet SMO for BM Mail Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030078
Hingoli SMO for Kiosk Domain login Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030070
Vashi CholaMs for Desktop BM login DSR

26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 link not open Issue - CMS202206020118
Sriperumbudur SMO BM Mail Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030057
Tumkur SMO Transaction kiosk application
Pandharpur SMO Cluster manager mail Issue
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 - CIS202206030118
Khurda SMO Transaction kiosk HP Printer
Issue first level FLt done and call reassigned
Khammam SMO for Kiosk all the payment

26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 mode blocked issue - CIS202206030123
Phone Support to Region Engineer Mr. Sai

for Miryalguda SMO for Kiosk application
Halol SMO Service Kiosk Booting Issue -
26016 Muthuvel K 6/3/2022 11:43 6/3/2022 20:14 CIS202206030153
Radhanpur Cluster manager Mail Issue -
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 CIS202206030118
Ranipet SMO UPS Issue first level FLT Done

and call logged with Numeric Team -
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 CIS202206040004
Sanand SMO BM mail Issue -
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 CIS202206030141
Mahabubnagar SMO Transaction kiosk

Booting Problem first level FLT done and Call
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 CIS202206030131
Bettiah SMO for CSE Mail Issue but unable to

take remote so call reassigned to Region
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 Engineer - CIS202206040053
Udgir SMO for Service Kiosk application
Vijayawada CholaMs State Head Mobile G-

26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 suite Mail Issue -CIS202206040065
Palani SMO for Transaction kiosk Cheque
Kathihar SMO for Transaction kiosk cash
Theni SMO CRE Laptop mail Issue - CallID:
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 CIS202206040052
Remote Support to Region Engineer Mr.

26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 Manish for Sachin SMO ADD ON Card Issue
Cumbam SMO Transaction kiosk Cheque
26016 Muthuvel K 6/4/2022 11:36 6/4/2022 20:36 SMO Cell Calls Moved
Tiruttani SMO branch visit for service kiosk
26016 Muthuvel K 6/6/2022 9:16 6/6/2022 18:01 monitor issue - CIS202206030155
Tiruttani SMO branch visit for service kiosk
26016 Muthuvel K 6/6/2022 9:16 6/6/2022 18:01 monitor issue - CIS202206030155
PM visit for Chetpat and Annanagar

CholaMs- CMS202206070011 and
26016 Muthuvel K 6/7/2022 9:08 6/7/2022 18:38 CMS202206070030
PM visit for Chetpat and Annanagar

CholaMs- CMS202206070011 and
26016 Muthuvel K 6/7/2022 9:08 6/7/2022 18:38 CMS202206070030
Thiruvallur SMO Cluster Manager Mr.

Sakthivelkumar Mail Issue -
26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 CIS202206080109
Buldhana SMO for Service Kiosk HP Printer
26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 Issue
Junagadh SMO Health Manager Laptop

26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 Thunderbird Mail Issue - CIS202206080009
Discuss with Panruti SMO for Transaction
26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 kiosk Front door Lock
Berhampore SMO Link down First level FLT

26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 done and call reassigned to wan Tteam
Sanand SMO BM Mail Issue -
26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 CIS202206080063
Pudukottai SMO Transaction kiosk card

26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 payment policy issue - CIS202206080078
Bhagalpur SMO Transaction kiosk card
26016 Muthuvel K 6/8/2022 9:54 6/8/2022 18:30 payment Issue - CIS202206080078
PM activity visit at Cuddalore SMO -
26016 Muthuvel K 6/9/2022 5:23 6/9/2022 18:09 CIS202206090007
PM activity visit at Cuddalore SMO -
26016 Muthuvel K 6/9/2022 5:23 6/9/2022 18:09 CIS202206090007
Tiruvottiyur SMO for Network Issue and
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 kiosk application issue - CIS202206100002
Sangareddy SMO BM Mail Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100013
Ahmednagar SMO Kiosk application and
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 adobe Issue - CIS202206090026
Poonamallee SMO Cluster Manager Laptop

Gencon and IE Browser Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100078
Sirkazi SMO for CSE mail Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100043
Kavali SMO for Kiosk application Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100045
Raipur Cholams for Transaction kiosk Touch
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 driver issue - CMS202206090035
Chapra SMO for BM Mail Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100021
Challagere SMO for BM mail Issue -
26016 Muthuvel K 6/10/2022 9:50 6/10/2022 18:21 CIS202206100092
Tumsar SMO Transaction kiosk application
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 Issue -CIS202206100135
Shirur SMO for CSE engage app Issue flt

done and call reassigned to HR -
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 CIS202206110003
Chillakalurpet SMO for CSE engage app Issue

flt done and call reassigned to HR -
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 CIS202206110011
Eluru SMO Service Kiosk application Issue

first FLT done and call Reassigned to app
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 support -CIS202206110018
Samalkota SMO Service Kiosk application

Issue first FLT done and call Reassigned to
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 app support - CIS202206110031
Ravulapalem SMO for Transaction kiosk
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 Receipt Printer Issue - CIS202206110049
Melur SMO for Transaction kiosk Cash
Kanchipuram SMO Transaction kiosk
Thambuchetty SMO CSE mail Issue -
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 CIS202206110106
26016 Muthuvel K 6/11/2022 10:00 6/11/2022 18:31 SMO Cell calls moved
Baruipur SMO CSE mail Issue -
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 CIS202206130038
Karjat Ahmednagar SMO for Transaction

26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 kiosk Domain Issue - CIS202206130039
Raiganj SMO for Transaction kiosk Slowness
Annanagar cholams for kiosk application

26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 Isuse - CallID: CIS202206130159
Bandar Road SMO Kiosk cheque device Issue
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 - CallID: CIS202206130109
Poonamallee SMO BM Mail Issue - CallID:
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 CIS202206130118
Saharsha SMO Transaction kiosk online

26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 Payment Issue - CallID: CIS202206130160
Miryalguda SMO for Transaction kiosk policy

schedule view issue in APD mode - CallID:
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 CIS202206130135
Trend Micro AV installation in Gandhidham

SMO Transaction kiosk - CallID:
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 CIS202206130168
Coochbihar SMO Transaction kiosk Gencon

Link not open Issue - CallID:
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 CIS202206130149
26016 Muthuvel K 6/13/2022 11:42 6/13/2022 20:14 SMO Cell calls moved
Jangareddygudem SMO BM mail Issue -
Borivali CholaMs Transaction kiosk Service

Kiosk application Issue - CallID:
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 CMS202206140031
Midnapur SMO kiosk online Payment Issue -
Avadi SMO for Network Issue first level FLT

done and call reassigned to wan Team -
Madhavaram SMO for BM Mail Issue -
Hassan SMO for BM Mail Issue - CallID:
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 CIS202206140065
Silvasa SMO BM Mail Issue - CallID:
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 CIS202206140079
Rajkot cholams for Transaction kiosk

application issue - CallID:
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 CMS202206140081
Hinganghat SMO service kiosk application

26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 issue - CallID: CIS202206140116
Baruipur SMO for BM mail issue - CallID:
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 CIS202206140147
Sathiyamangalam SMO BM mail Issue -
Myladuthurai SMO for BM mail Issue -
Tambaram Cholams Transaction kiosk

26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 application Issue - CallID: CIS202206140180
Venkatagiri SMO for Transaction kiosk
26016 Muthuvel K 6/14/2022 11:34 6/14/2022 20:05 slowness issue - CIS202206140171
Guntur SMO for Service Kiosk slowness issue
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 - CIS202206150047
Mahaboobnagar SMO Transaction kiosk

26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 online Payment Issue - CIS202206150052
Challagere SMO for DST Mail Issue -
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 CIS202206150065
Jehnabad SMO CSE mail Issue -
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 CIS202206150078
Barasat SMO new CSE mail configuration -
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 CIS202206150108
Kalpakkam SMO for Network Down Issue
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 Wan Team - CIS202206150096
Husnabad SMO Transaction kiosk Online

26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 Payment mode Issue - CIS202206150118
Uluberiya SMO for CSE mail Issue -
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 CIS202206150123
Sanand SMO Transaction kiosk Cheque

Device Issue first level FLT done and call
reassigned to Region Team -
26016 Muthuvel K 6/15/2022 11:26 6/15/2022 20:01 CIS202206150135
Thiruvannamalai SMO Cluster Manager mail
Tiruvottiyur SMO Transaction kiosk

Korba SMO Transaction kiosk application

26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 Mail Review and response
Kadi SMO for BM Mail Issue -
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 CIS202206160051
Discuss with Kalpakkam SMO BM Mr.
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 Arulkumar for Network Status
Discuss with Avadi SMO BM Mr. Baskaran
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 for Network Status
Dombivali SMO for DMS scan Issue -
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 CIS202206160075
PM Activity for Thambuchetty SMO -
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 CIS202206160091
Arani SMO Transaction kiosk Network

connection and application Issue - CallID:
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 CIS202206160125
Ravulapalem SMO for ABM Mail Issue -
Kathikar SMO BDS scan Issue - CallID:
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 CIS202206160132
26016 Muthuvel K 6/16/2022 11:27 6/16/2022 20:01 Avadi SMO for Network Issue
Tambaram cholams branch visit for PM
26016 Muthuvel K 6/17/2022 9:29 6/17/2022 18:02 activity - CMS202206170020
Tambaram cholams branch visit for PM
26016 Muthuvel K 6/17/2022 9:29 6/17/2022 18:02 activity - CMS202206170020
Nadiad SMO Area manager laptop Gencon

26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 link Issue - CallID: CIS202206180001
Redhills SMO for Service Kiosk HP 1136
26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 Printer Issue -CallID: CIS202206180028
Avadi SMO for both kiosk Network Issue -
Sivakasi SMO for Transaction kiosk Network

Panruti SMO for Transaction kiosk Cash

26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 Mode Policy Issue - CallID: CIS202206180054
Borivali TB for Transaction kiosk Screen

26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 Resolution Issue - CallID: CMS202206180033
Uluberiya SMO for kiosk DMS scan Issue -
Sivakasi SMO for Transaction kiosk Cash
26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 Device Issue - CallID: CIS202206180088
Ramagundam SMO for BM old mail Issue call

reassigned to Mail admin mail recovery -
Sachin SMO Transaction kiosk cash device

Pollachi SMO for Service Kiosk Booting Issue
26016 Muthuvel K 6/18/2022 11:37 6/18/2022 20:39 - CIS202206180096
Sachin SMO CSE and BM Mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200007
Jangareddygudem SMO for CSE Mail Issue -
Srirangam SMO for CSE Mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200012
Dombivali SMO Transaction kiosk

Basirhat SMO CSE mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200014
Wardha SMO for CSE mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200020
Ulhasnagar New BM Mail configuration -
Taloja SMO BM Mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200039
Daltonganj SMO Transaction kiosk Online

26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 Payment Issue - CallID: CIS202206200091
Attending Chennai and Kanchipuram hub

feedback review meeting with
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 clustermanagers
Jayamkondam SMO for Service Kiosk

Tiruvottiyur SMO Transaction kiosk

Pattukottai SMO DST mail Issue - CallID:
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 CIS202206200124
Tiruthani SMO for Kiosk Safe Locker battery
26016 Muthuvel K 6/20/2022 9:51 6/20/2022 18:25 Issue
Tindivanam SMO Transaction kiosk Add ON

26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 driver Issue - CallID: CIS202206210004
Berhampore SMO Transaction kiosk HP 132a

26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 Printer Issue - CallID: CIS202206210014
Barrackpur SMO for BM mail Issue - CallID:
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 CIS202206210016
Madhavaram SMO Transaction kiosk

Lakisarai SMO BM VO Laptop Thunderbird

Mail configuration - CallID:
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 CIS202206210033
Ulhasnagar SMO Transaction kiosk
Kadi SMO Transaction kiosk Cash Device
Hingoli SMO for Service Kiosk Windows Start

-up Issue first level FLT done and Call
Reassigned to Region Team -
Cooch Bihar SMO for Transaction kiosk Safe

Locker Issue first level FLT done and call
reassigned to Region Team for Resolution -
Khambalia SMO for CSE mail Issue - CallID:
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 CIS202206210079
Guduvanchery SMO Cluster Manager Mr.

Janakiraman Mail Issue - CallID:
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 CIS202206210098
CTS access given to SMO Users -

CIS202206210084CIS202206210085CIS2022
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 06210086
Kavali SMO BM mail Issue -
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 madamanchihareesh
TM AV installation in Shirpur SMO Service

and Transaction kiosk - CIS202206210118
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 CIS202206210117
Madhavarm SMO Transaction kiosk HP 1020
26016 Muthuvel K 6/21/2022 9:54 6/21/2022 18:26 Printer Issue - CIS202206210122
Branch visit kalpakkam SMO for PM activity -
26016 Muthuvel K 6/22/2022 9:21 6/22/2022 18:20 CIS202206220069
Branch visit kalpakkam SMO for PM activity -
26016 Muthuvel K 6/22/2022 9:21 6/22/2022 18:20 CIS202206220069
ICTS access given to SMO users -
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 CIS202206220138 CIS202206230024
Silvasa SMO BM Mail Issue -
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 CIS202206230008
Guduvanchery SMO Network Issue First

level FLT done and Call reassigned to Wan
Howrah SMO for Transaction kiosk Safe
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 Locker Issue - CIS202206230039
Bhavnagar SMO for Transaction kiosk Safe

Locker Issue first level FLT done and call
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 CIS202206230039
Poonamallee SMO for Link down Issue first

level FLT done and call reassigned to wan
Samalkota SMO CSE Password Issue and
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 Adss enrolled - CIS202206230025
Ulhasnagar SMO for Kiosk application Issue -
Phone Support to Region Engineer Mr. Babu

26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 for kallakuruchi SMO Keyboard Issue
Ulhasnagar SMO for BM Mail Issue -
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 CIS202206230113
Samalkota SMO for Service Kiosk application

Issue first level FLT done and call Reassigned
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 to app support - CIS202206230065
Visit Chola Guest House for SMO Spares

Identification and part handed over to
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 admin team - CIS202206230175
Jangaon SMO BM Laptop Login Issue first

level FLT done and call reassigned to Region
26016 Muthuvel K 6/23/2022 9:42 6/23/2022 18:17 Team
Palghar SMO Transaction kiosk Booting Issue
26016 Muthuvel K 6/24/2022 9:54 6/24/2022 18:27 - CIS202206230222
Thiruvallur SMO CSE mail and Cordys link
Karjatahmednagar SMO Health state Head

26016 Muthuvel K 6/24/2022 9:54 6/24/2022 18:27 Laptop Mail Issue - CIS202206240011
Kishanganj SMO for Transaction kiosk
Barrackpur SMO BM Blank Mail received

Khedrajgurunagar SMO Cluster Manager
Gencon Issue first level trouble shoot done
and call reassigned to gencon team for
26016 Muthuvel K 6/24/2022 9:54 6/24/2022 18:27 Resolution - CIS202206240087
Arumbakkam SMO for Kiosk cash device

Issue need to engineer visit branch -
26016 Muthuvel K 6/24/2022 9:54 6/24/2022 18:27 CMS202206240047
Latur SMO for Transaction kiosk application

Phone Support to Region Engineer for

Garwa SMO Kiosk Cash device Issue - CallID:
26016 Muthuvel K 6/24/2022 9:54 6/24/2022 18:27 CIS202206240129
Annanagar Cholams Branch Visit for kiosk
26016 Muthuvel K 6/27/2022 9:16 6/27/2022 19:20 cash device Issue
Jalgaon SMO Transaction kiosk HP 1020
Gharwa SMO for Kiosk DMS scan Issue -
Kishanganj SMO Transaction kiosk slowness
26016 Muthuvel K 6/27/2022 9:16 6/27/2022 19:20 issuue - CIS202206240012
CTS access given to SMO users -

CIS202206270041,CallID:
26016 Muthuvel K 6/27/2022 9:16 6/27/2022 19:20 CIS202206270123,CIS202206270093
Guntur SMO BM password issue and instruct

to user to user ADSS for password reset and
26016 Muthuvel K 6/27/2022 9:16 6/27/2022 19:20 unlock - CallID: CIS202206270126
Tambaram CholaMs for kiosk application

26016 Muthuvel K 6/27/2022 9:16 6/27/2022 19:20 issue- CallID: CIS202206270127
Thirupathi SMO CCTV status checked and

status shared to Region engineer -
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 CIS202206290069
Sitamardi SMO Transaction kiosk booting

issue first level FLT done and call reassigned
Visit Annanagar Cholams for Transaction
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 kiosk Cash device Issue - CMS202206240047
Bauripur SMO for CSE Mail Issue -
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 CIS202206290127
Karjat ahmednagar SMO for CSE Mail Issue -
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 CIS202206290128
Dharmavarm SMO network issue first level

FLT done and call reassigned to region Team
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 - CIS202206290131
Nadiad SMO for Kiosk application issue -
26016 Muthuvel K 6/29/2022 11:44 6/29/2022 20:15 CIS202206290146
Sriperumbudur SMO Network Issue first

level flt done and call reassigned to wan
Arani SMO Transaction kiosk application
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 Mail review and response
Jangareddygudem SMO for BM mail issue -
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 CIS202206300043
Contai SMO Transaction kiosk application

Bhavani SMO Transaction kiosk cheque
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 device issue - CIS202206300050
Santacruz SMO BM Mail Issue -
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 CIS202206300070
Redhills SMO BM Mail Issue -
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 CIS202206300080
Ravulapalem SMO Transaction kiosk Receipt

26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 Printer issue - CallID :CIS202206300058
Visit Chola guest house for part

identification and handover process - CallID:
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 CIS202206300143
Madhavaram SMO for Transaction kiosk

Metal keyboard issue - CallID:
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 CIS202206300122
26016 Muthuvel K 6/30/2022 11:43 6/30/2022 20:14 SMO cell calls movement
Thuraiyur SMO CSE mail issue - CallID:
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 CIS202207010036
Trend micro installation kanpur smo- CallID:
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 CIS202207010066
Jamnagar SMO claims user desktop monitor
Santacruz SMO for kiosk safe locker issue

first level flt done and call reassigned to
Ambattur cholams for transaction kiosk
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 booting issue - CMS202207010035
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 Tea break
CCTV working status check for TN state (100
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 location)
Darbanga kiosk alarm board and receipt
26016 Muthuvel K 7/1/2022 11:48 7/1/2022 20:19 printer issue - CallID: CIS202207010131
Godiya SMO for kiosk cheque mode

payment issue first level flt done and call
reassigned to gencon team -
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020024
Parli SMO for Service Kiosk booting issue -
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020047
Lalganj SMO kiosk online payment issue -
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020048
Beed SMO Transaction kiosk Front door lock

issue flt done and call reassigned to region
discussed with chennai and kanchipuram

hub cluster for G- suite as organizer meeting
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 arrangemnet
Nadiad SMO BM mail issue -
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020060
Palani SMO for Transaction kiosk online

payment mode issue first level flt done and
call reassigned to gencon -
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020069
Bankura SMO for BM Mail issue - CallID:
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020097
Guduvanchery SMO cluster mail issue in
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 laptop - CallID: CIS202207020099
Buldhana SMO BM mail issue - CallID:
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 CIS202207020081
CCTV status checked and data provided to
26016 Muthuvel K 7/2/2022 11:35 7/2/2022 20:06 kamal - CallID: CIS202207020105
Visit Ambattur Cholams for Transaction kiosk
26016 Muthuvel K 7/4/2022 9:06 7/4/2022 18:07 Booting Issue - CMS202207010035
Srikakulam SMO for DST password issue

instruct to user to use adss for password
26016 Muthuvel K 7/4/2022 9:06 7/4/2022 18:07 reset and unlock -CIS202207040064
Balasore SMO CSE Mail Issue -
26016 Muthuvel K 7/4/2022 9:06 7/4/2022 18:07 CIS202207040065
Aranthangi SMO for Kiosk network issue -
26016 Muthuvel K 7/4/2022 9:06 7/4/2022 18:07 CIS202207040069
Warangal SMO for Transaction kiosk
Palghar SMO for Kiosk cash device Issue -
26016 Muthuvel K 7/4/2022 9:06 7/4/2022 18:07 CIS202207040084
Bettiyah SMO for service kiosk application
Visit Madhavaram SMO for Service Kiosk HP

Avadi SMO network down issue FLT done

and call reassigned to network team -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050025
Redhills SMO for Service Kiosk slowness
Channarayapatna SMO CSE mail Issue -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050051
Khambalia SMO for Both kiosk touch screen
Jamnagar SMO cheque device issue -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050088
Amaravathi SMO for Service kiosk auto

restart issue first level FLT done and call
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050064
Annanagar cholams for cash device issue -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050001
Dhanera SMO for BM mail issue -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050096
Modassa SMO for cash device issue -
26016 Muthuvel K 7/5/2022 9:08 7/5/2022 18:08 CIS202207050112
Visit Chengalpattu and guduvanchery SMO

for PM activity- CIS202207060078 and
26016 Muthuvel K 7/6/2022 9:23 7/6/2022 18:08 CIS202207060102
Visit Chengalpattu and guduvanchery SMO

for PM activity- CIS202207060078 and
26016 Muthuvel K 7/6/2022 9:23 7/6/2022 18:08 CIS202207060102
Visit Chola CIFCO Mount road for Kiosk

Dismantling activity - CallID:
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 CIS202207070113
bhayender SMO for DMS scan issue first

level FLT done and call reassigned to app
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 support - CIS202207070076
Bobbili SMO Service Kiosk Booting Issue -
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 CIS202207070071
Karaikudi SMO CSE Mail Issue -
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 CIS202207070081
Pudukottai SMO for Transaction kiosk
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 Cheque device Issue - CIS202207070088
TM AV installation in Bhandup SMO
26016 Muthuvel K 7/7/2022 9:04 7/7/2022 18:11 Transaction kiosk - CIS202207070116
Visit Gummudipoondi and Redhills SMO for

PM activity -CIS202207080030 -
26016 Muthuvel K 7/8/2022 9:04 7/8/2022 18:00 CIS202208070064
Visit Gummudipoondi and Redhills SMO for

PM activity -CIS202207080030 -
26016 Muthuvel K 7/8/2022 9:04 7/8/2022 18:00 CIS202208070064
Madanapalli SMO BM mail Issue -
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 CIS202207090002
Mannargudi SMO Transaction kiosk Cash

26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 device firmware issue - CIS202207080142
Godhra SMO for BM group Mail issue first
level FLT done and call reassigned to mail
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 admin -CIS202207090010
Tanuku SMO for BM group Mail issue first

level FLT done and call reassigned to mail
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 admin -CIS202207090016
Karaikudi SMO for CSE mail issue -
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 CIS202207090019
Madhavarm SMO BM mail Issue - CallID:
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 CIS202207090054
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 SMO cell calls moved to respective teams
Redhills SMO for Service Kiosk Domain Issue
26016 Muthuvel K 7/9/2022 9:50 7/9/2022 18:41 - CIS202207090055
Visit Chennai - RO for service kiosk

dismantling activity - CallID:
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 CIS202207110080
Dombivali SMO Transaction kiosk Receipt
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 Printer issue - CIS202207110044
Midnapur SMO for Transaction kiosk
Ravulapalem SMO CSE mail Issue -
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 CIS202207110058
Bhiwandi SMO for Kiosk application issue -
Kalamboli SMO Transaction kiosk HP printer

and adobe and IE 11 Issue - CallID:
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 CIS202207110075
Dadar SMO for Cluster manager mail issue -
Gandhidham SMO Service kiosk Booting

problem first level FLT done and call
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 CIS202207110070
Wardha SMO BM mail issue - CallID:
26016 Muthuvel K 7/11/2022 9:10 7/11/2022 18:05 CIS202207110082
Sahibganj SMO for BM Mail issue -
26016 Muthuvel K 7/12/2022 11:26 7/12/2022 20:01 CIS202207120044
Srirangam SMO for Service Kiosk HP 1136
Kalamboli SMO for Transaction kiosk

application and printer issue -
26016 Muthuvel K 7/12/2022 11:26 7/12/2022 20:01 CIS202207120051
Hassan SMO DST password issue instruct

user to use ADSS for password reset and
26016 Muthuvel K 7/12/2022 11:26 7/12/2022 20:01 unlock - CIS202207120086
Garhwa SMO for Transaction kiosk Cash
Ulhasnagar SMO BM Mail issue -
26016 Muthuvel K 7/12/2022 11:26 7/12/2022 20:01 CIS202207120129
26016 Muthuvel K 7/12/2022 11:26 7/12/2022 20:01 CIS202207120111
Thiruvallur SMO cluster manager mail issue -
Junagadh SMO new CSE Mail configuration -
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 CIS202207130046
Thirumangalam SMO Transaction kiosk

Metal keyboard and Touch pad issue -
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 CIS202207130051
Parbhani SMO for CSE login TDS link issue -
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 CIS202207130057
Bandar Road SMO Transaction kiosk Touch

screen issue and service kiosk monitor blur
Attend internal Team Meeting with Region
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 team members
Hajipur SMO for Transaction kiosk
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 application issue - CIS202207130079
Gummudipoondi SMO for Network issue

and First level FLT done and call reassigned
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 to network team
Arakkonam SMO for Network issue and First

level FLT done and call reassigned to
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 network team
Omalur SMO for Transaction kiosk OS issue
FLT done and call reassigned to region team
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 - CIS202207130137
Bramathi SMO for BM Mail Issue -
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 CIS202207130158
Tadepalligudem SMO for Service kiosk
26016 Muthuvel K 7/13/2022 11:51 7/13/2022 21:39 eportal issue - CIS202207130189
Ananthapur SMO for BM mail Issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140111
Bhadrachalam SMO BM Mail Issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140113
Narasarapet SMO for BM mail Issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140106
Gajwel SMO for BM Mail Issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140108
Deoghar SMO for BM mail issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140133
Paithan SMO Transaction kiosk application
Dhule SMO for BM Mail issue -
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 CIS202207140165
Siwan SMO Transaction kiosk Online
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 payment issue - CIS202207140168
Thuraiyur SMO for Transaction kiosk cash
Malakpet SMO Transaction kiosk Booting

Issue first level FLt done call reassigned to
Burdwan SMO for CSE login Tds link issue -
Guduvanchery SMO Cluster manager Mail

26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 issue in laptop - CallID: CIS202207140250
Redhills SMO for service kiosk HP 1136
26016 Muthuvel K 7/14/2022 11:44 7/14/2022 20:15 scanner issue - CIS202207140251
Avadi SMO Transaction kiosk alarm board
Tadipatri SMO Transaction kiosk Network
Kadapa SMO for BM Mail issue -
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150045
Roukerla SMO for Cluster Manager Laptop

LAN network issue first FLT done and call
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150050
Arariya SMO for Cluster Manager WIFI LAN

network issue first FLT done and call
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150055
Warangal SMO Service Kiosk auto restart
Tirunelveli SMO for Claims user laptop

exchange mail issue first level FLT done and
Sirkazhi SMO BM mail issue -
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150072
Midnapur SMO Transaction kiosk Cash
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 device Issue - CIS202207150095
Buxer SMO BM Mail issue -
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150116
Shirpur SMO for Transaction kiosk booting

Burdwan SMO for CSE mail Issue -
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 CIS202207150103
26016 Muthuvel K 7/15/2022 11:36 7/15/2022 20:07 SMO cell calls moved to Respective teams
Burdwan SMO for BM DSR link Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207160126
Bettiya SMO for CSE login DSR link issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207160127
Gudur SMO for Transaction kiosk application
Latur SMO for Transaction kiosk cash device
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 to region team -CIS202207180021
Medchal SMO for BM mail issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180008
Kavali SMO for BM Mail issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180011
Cooch bihar SMO for kiosk HP scanner Issue
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 - CIS202207180022
Sangareddy SMO for BM mail issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180037
Satara SMO for CSE mail Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180043
Dabhoi SMO for Transaction kiosk
Kangeyam SMO BM Mail Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180053
Uppal SMO BM Mail Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180055
Sangamner SMO for both kiosk Metal

keyboard touch Pad Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180062
Choppadandi SMO for Kiosk cash device

Doltanganj SMO kiosk application issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180082
Tiruvottiyur SMO kiosk application Issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180086
Madhavaram SMO for BM mail issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180089
Wardha SMO for kiosk application issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180090
modasa SMO for CSE mail issue -
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 CIS202207180184
26016 Muthuvel K 7/18/2022 9:52 7/18/2022 18:36 Adoni SMO for kiosk application issue
Tamluk SMO for BM mail issue -
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 CIS202207180272
Morbi SMO for Service Kiosk application
Gandhidham SMO for Transaction kiosk
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 Booting Issue - CIS202207180270
Bhavnagar SMO for Service Kiosk Booting

Kalamboli SMO for Transaction kiosk Booting

Bankura SMO for CSE login DSR link issue -
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 CIS202207180273
Cuddalore SMO for Health manager mail
Annannagar Cholams for CSE desktop mail
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 CIS202207190034
Bhagalpur SMO for CSE mail Issue -
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 CIS202207190044
Kalpakkam SMO BM mail issue - CallID:
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 CIS202207190150
Pandharpur SMO for kiosk cash device issue
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 - CIS202207190070
Tuni SMO for service kiosk HP laserjet 1136

printer issue first level flt done and call
reassigned to region team - From Subject
Received Size Categories
support@helpdesk.netaccess-india.com
New call assigned to you.
26016 Muthuvel K 7/19/2022 9:08 7/19/2022 18:00 Amreli SMO CSE mail issue
Visit Ashok nagar for Mail data collected

26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 from Mr. Kannan - CallID: CIS202207200167
Mahabubnagar SMO for BM mail issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190022CIS202207190022
Cooch bihar SMO for BM mail issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190071
Tirunelveli SMO Claim manager laptop mail
bankura SMO BM mail issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190079
Kavali SMO for service kiosk slowness issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190089
Midnapur SMO for BM mail issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190105
Amreli SMO for BM mail issue -
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207190125
Banaswadi SMO for BM mail issue - CallID:
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207200160
Omalur SMO for BM mail issue - CallID:
26016 Muthuvel K 7/20/2022 10:07 7/20/2022 18:37 CIS202207200162
Ulhasnagar SMO for Network Issue -
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 CIS202207200203
Gudur SMO Transaction kiosk domain login
Dindigul SMO for BM mail issue - CallID:
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 CIS202207210019
Guduvanchery SMO for BM mail issue -
Annanagar cholams BM mail issue in
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 desktop - CallID: CIS202207210030
Kalpakkam SMO for CSE Mail Issue - CallID:
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 CIS202207210042
Idar SMO for kiosk cash device issue - CallID:
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 CIS202207210048
Udumalaipet SMO for kiosk application issue
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 - CallID: CIS202207210058
Munger SMO for New CSE mail
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 configuration - CallID: CIS202207210056
Tiruvottiyur SMO Transaction kiosk slowness

Raiganj SMO for kiosk application issue -
bhayender SMO for service kiosk DMS scan
Koderma SMO for BM mail issue -
26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 CIS202207210083
marthandam SMO for kiosk online payment

26016 Muthuvel K 7/21/2022 10:03 7/21/2022 18:34 mode issue - CallID: CIS202207210127
Visit Tiruvottiyur SMO for Transaction kiosk
Visit Tiruvottiyur SMO for Transaction kiosk
Madhavaram SMO Transaction kiosk cash

26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 and cheque mode issue - CIS202207220106
Unjha SMO for Cheque device issue -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207220125
Coochbihar SMO for Kiosk application issue -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207220155
Jangareddygudem SMO Clustermanager

26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 laptop mail issue - CIS202207220164
Panruti SMO ABM mail Issue -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207230006
CTS access given to delhi cholams users -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CMS202207230004
Salem Cholams for Transaction kiosk Cash

and cheque device issue first level flt done
and call reassigned to region team -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CMS202207230002
Salem Cholams for Transaction kiosk Front

26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 door lock issue - CMS202207230003
Hajipur SMO for Transaction kiosk Booting

Gummudipoondi SMO for CSE mail issue -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207230018
Boted SMO for Service Kiosk slowness issue -
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207230034
Cooch bihar SMO for Transaction kiosk
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 online payment issue - CIS202207230072
Poonamallee SMO for Service Kiosk Booting
Jayamkondam SMO for Service kiosk HP

1136 Printer issue first level flt done and call
26016 Muthuvel K 7/23/2022 9:48 7/23/2022 19:21 CIS202207230089
Srirampur SMO Transaction kiosk card
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 reader sound issue - CIS202207250050
Madhavaram SMO kiosk cash device issue -
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250060
Borivali cholams for Transaction kiosk

network issue first level flt done and call
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CMS202207250036
Tiruthani SMO for Service kiosk monitor
Aurangabad SMO for kiosk online payment
Kalyan cholams for transaction kiosk booting

issue first level flt done and call reassigned
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 to region team - CMS202207250062
ongole SMO for BM mail issue -
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250114
Guduvanchery SMO BM mail issue -
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250115
Porbander SMO for CSE mail issue -
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250129
Jalgaon SMO for Transaction kiosk slowness
Gummudipoondi SMO for kiosk cheque
Ariyalur SMO for Transaction kiosk
Arakkonam SMO for kiosk booting issue -
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250011
26016 Muthuvel K 7/25/2022 11:34 7/25/2022 20:05 CIS202207250172
Visit Tiruthani SMO for service kiosk monitor
26016 Muthuvel K 7/26/2022 9:16 7/26/2022 19:06 issue -CIS202207250005
Visit Tiruthani SMO for service kiosk monitor
Tindivanam SMO for Kiosk cash device issue
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 - CIS202207270037
Gadwal SMO for kiosk cash device issue -
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270051
Rasipuram SMO kiosk application issue -
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270058
Arakkonam SMO for Kiosk payment mode
Koderma SMO for BM mail issue -
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270077
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 Dule SMO for Mail issue - CIS202207270038
Thiruvannamalai SMO for kiosk cash device
Dharwad SMO for service kiosk adobe
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 reader issue - CIS202207270074
Ongole SMO for Service kiosk booting issue

Bihta SMO for Transaction kiosk application
Tumkur SMO for Service kiosk application
Taloja SMO for service kiosk scanner issue -
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270143
Mannargudi SMO for CSE Mail Issue -
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270161
Bhupalpalli SMO for network issue First level

flt done and call reassigned to wan team-
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 CIS202207270169
Helpdesk mails and SMO cell calls moved to
26016 Muthuvel K 7/27/2022 11:52 7/27/2022 20:53 respective teams
Visit Tindivanam SMO for kiosk cash device
Visit Tindivanam SMO for kiosk cash device
Repalle SMO for BM mail issue -
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 CIS202207290017
Munger SMO for Transaction kiosk hanging
Saraikela SMO for Transaction kiosk

slowness and hanging issue first level flt
done and call reassigned to region team -
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 CIS202207290030
Krishnagiri SMO for cluster manager laptop
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 mail issue - CIS202207290042
Rajula SMO for Network issue first level flt

done and call reassigned to wan team -
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 CIS202207290051
Ariyalur SMO for Service kiosk Booting issue

First level FLT done and call reassigned to
Dombivali SMO for Transaction kiosk ADD

ON card Issue first level FLT done and call
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 CIS202207290064
Thiruchengode SMO for kiosk cash device
Trichy cholams operation team mail issue in
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 desktop - CMS202207290100
Berhampur SMO for kiosk password issue

and instruct to user to use adss for password
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 reset and unlock - CIS202207290113
helpdeskkiosk mails and SMO cell calls
26016 Muthuvel K 7/29/2022 11:47 7/29/2022 20:56 moved to respective teams
26016 Muthuvel K 7/30/2022 11:52 Mail review and response
Panruti SMO UPS issue first level FLT done

and call logged to Numeric Team -
26016 Muthuvel K 7/30/2022 11:52 CIS202207300006
Dharmavaram SMO BM mail issue -
26016 Muthuvel K 7/30/2022 11:52 CIS202207300025
Khargar SMO Transaction kiosk Monitor
26016 Muthuvel K 7/30/2022 11:52 issue - CIS202207300028
26016 Muthuvel K 7/30/2022 11:52 Lunch break
Darjeeling SMO for Transaction kiosk HP
132a Printer issue flt done and call
26016 Muthuvel K 7/30/2022 11:52 CIS202207300037
Sathupalli SMO Transaction kiosk Booting

Issue and flt done and call reassigned to
26016 Muthuvel K 7/30/2022 11:52 region team - CIS202207300039
Garhwa SMO for kiosk cash device issue -
26016 Muthuvel K 7/30/2022 11:52 CIS202207300083
Srikakulam SMO for kiosk cheque device
26016 Muthuvel K 7/30/2022 11:52 Tea break
Kadiri SMO for CSE mail issue -
26016 Muthuvel K 7/30/2022 11:52 CIS202207300077
Bhimavaram SMO for BM mail issue -
26016 Muthuvel K 7/30/2022 11:52 CIS202207300081
Sitamadiri SMO for kiosk receipt printer
26016 Muthuvel K 7/30/2022 11:52 Helpdeskkiosk Mails review and response
26016 Muthuvel K 7/30/2022 11:52 SMO cell calls moved to respective teams
26016 Muthuvel K 7/31/2022 11:52 7/31/2022 23:32 Month end SMO Helpdesk Support
26016 Muthuvel K 7/31/2022 11:52 7/31/2022 23:32 Month end SMO Helpdesk Support
Ravulapalem SMO for Transaction kiosk cash
Sachinn SMO for operation ABM desktop

slowness issue first level FLT done and call
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010010
TM AV updated issue in SMO locations -
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CallID CIS202208010107
Poonamallee SMO for BM mail issue -
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202207300112
CTS access given to SMO users - CallID
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010109
Tindivanam SMO for kiosk online payment
Khedrajgurunagar SMO for transaction kiosk
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 booting issue - CIS202208010033
Pudukottai SMO for kiosk online payment
mode issue first level flt done and call
reassigned to operation team -
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010059
Kakinada SMO for BM login gencon issue -
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010084
Kodinar SMO for network issue flt done and

26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010035
Chikmagalur SMO for BM mail issue -
26016 Muthuvel K 8/1/2022 9:58 8/1/2022 18:30 CIS202208010087
Visit ambattur cholams and avadi SMO PM
26016 Muthuvel K 8/2/2022 9:03 8/2/2022 18:01 activity-cis202208020039
Visit ambattur cholams and avadi SMO PM
26016 Muthuvel K 8/2/2022 9:03 8/2/2022 18:01 activity-cis202208020039
Jangaon SMO for Network issue first level flt

done and call reassigned to wan team -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040035
Panruti SMO for Network issue due to

Router not getting power ON -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040009
Both kiosk is working very slow -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040041
Gudur SMO for Service kiosk application
Eluru SMO for Service kiosk HP 1136 Printer

issue first level FLT done and call reassogned
Ananthapur SMO cluster manager laptop
Kodinar SMO for both kiosk working very
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 slow - CIS202208040060
Dharmapuri SMO for kiosk cheque device

application issue first level FLT done and call
reassigned to forbes helpdesk -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040064
Guntur SMO BM mail issue -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040082
Ghatkopar cholams for laptop Gencon login
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 to app support - CMS202208040076
Barshi SMO BM mail issue -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040108
Malegan SMO Transaction kiosk application
Malegaon SMO service kiosk domain issue -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040115
Daltoganj SMO BM password issue -
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 CIS202208040120
helpdeskkiosk mails review and response

and SMO cell calls moved to respective
26016 Muthuvel K 8/4/2022 12:11 8/4/2022 21:44 teams
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 mail review and response
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 Helpdeskkiosk mails review and response
Ulhasnagar SMO for Transaction kiosk
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 domain login issue - CIS202208050002
Barshi SMO for Transaction kiosk safe locker

battery issue first level flt done and call
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 CIS202208050006
Metpally SMO for Service kiosk booting issue

CTS access given to SMO users -
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 CIS202208050098
Guduvanchery SMO for Network issue and

26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 region team
Huzurabad SMO for both kiosk application
coordinate with Forbes helpdesk for kiosk

26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 cheque device issue - CIS202208040064
visit chola guest house for collecting router
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 for panruti smo
Coordinate with wan Team for Router
26016 Muthuvel K 8/5/2022 9:19 8/5/2022 18:01 configuration at panruti SMO
Visit Panruti SMO for Router issue and PM
Visit Panruti SMO for Router issue and PM
Pidiguralla SMO for CSE login gencon issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080124
Osmanabad SMO for Service kiosk booting

issue first level flt done call reassigned to
Gudur SMO for Service kiosk application
Mancherial SMO for Transaction kiosk
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 receipt printer issue - CIS202208080176
Selam cholams for BM mail issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080286
Kangeyam SMO transaction kiosk electric
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 shock issue -CIS202208080307
Sriperumbudur SMO network issue first level

26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 flt done and call assigned to wan team
Dharmapuri SMO for BM and CSE Mail issue
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 - CIS202208080150
Vaizag cholams BM desktop mail issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080332
Ravulapalem SMO CSE mail issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080146
Thirupathi SMO for CSE Mail Issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080148
Guduvanchery SMO cluster manager laptop

26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 mail issue -CallID CIS202208080345
Bhatrak SMO for BM mail issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080199
Nadiad SMO for CSE mail issue -
26016 Muthuvel K 8/8/2022 11:33 8/8/2022 20:04 CIS202208080203
Visit Thiruvannamalai SMO for PM activity-
26016 Muthuvel K 8/9/2022 6:02 8/9/2022 18:07 cis202208090006
Visit Thiruvannamalai SMO for PM activity-
26016 Muthuvel K 8/9/2022 6:02 8/9/2022 18:07 cis202208090006
Jhargram SMO for kiosk safe locker issue

gobichettypalyam SMO for service kiosk

network issue first level FLT done and call
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100040
Kallakuruchi SMO for service kiosk network

Vaniyambadi SMO for CSE mail issue -
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100012
Cuddalore SMO for Safe locker issue -
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100005
Amaravathi SMO for Service kiosk booting

Gandhidham SMO for Transaction kiosk

booting issue first level flt done and call
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100103
bhilai SMO for CSE mail issue -
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100046
Allagada SMO for service kiosk scanner issue
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 - CIS202208100058
G-suite 2FA enabled for SMO users 13 users
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100155
Jhargram SMO for BDS and DMS scan issue -
26016 Muthuvel K 8/10/2022 11:42 8/10/2022 20:13 CIS202208100149
Mangalagiri SMO for Transaction kiosk both

cash and cheque mode issue -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110029
Hajipur SMO for Kiosk cheque device issue

flt done and call reassigned to region team -
ibrahimpatnam SMO for kiosk cash device
Pandharpur SMO for CSE mail issue -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110080
Mannargudi SMO for BM mail issue -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110081
Uluberiya SMO for BM mail issue -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110084
Tiruthani SMO for cse mail 2fa configuration
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 - CallID CIS202208110109
Villupuram SMO CSE 2FA configuration =
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110117
Arani SMO for CSE 2FA configuration -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110118
Arakkonam SMO CSE 2fa configuration -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110111
Thiruvallur SMO for CSE 2fa configuration -
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 CIS202208110115
Yavatmal SMO for Transaction kiosk Add on
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 card issue - CIS202208110113
26016 Muthuvel K 8/11/2022 11:46 8/11/2022 20:17 helpdeskkiosk mail review and response
Amaravathi SMO for kiosk billdesk payment
Sathyamangalam SMO for BM mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120058
Trichy cholams for transaction kiosk
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 application issue - CMS202208120036
Tuni SMO for BM mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120061
Belgum SMO kiosk cheque mode issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120066
Jalpaiguri SMO for CSE mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120071
Theni SMO for New BM mail configuration -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120075
sangamner SMO for BM mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120078
sanand SMO for Service kiosk slowness issue
Dharmavaram SMO for BM mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120107
Bhuj SMO for Transaction kiosk application
Cumbam SMO for BM mail issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120141
Cuddalore SMO for kiosk cheque device
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 issue - CallID CIS202208120198
Kodad SMO for kiosk application issue -
26016 Muthuvel K 8/12/2022 11:39 8/12/2022 20:10 CIS202208120149
Kodad SMO for network issue first level flt

done and call reassigned to network team -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130023
Burdwan SMO for Transaction kiosk HP

laserjet printer issue flt done and call
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130025
Tirupathi SMO for BM mail issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130031
Amaravathi SMO for Transaction kiosk

26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 billdesk payment issue - CIS202208130033
Dharmavaram SMO for BM mail issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130048
Panruti SMO network issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130013
Baruipur SMO for kiosk application issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130065
Mahboobabad SMO for BM mail
Mannargudi SMO for BM mail issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130072
Darleeling SMO for Mail issue BM -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130079
Thiruchendur SMO for both kiosk network
Bhimavaram SMO for kiosk domain issue -
26016 Muthuvel K 8/13/2022 11:48 8/13/2022 20:43 CIS202208130086
Helpdeskkiosk mails and SMO cell calls
Dharapuram SMO for Card payment issue at
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 kiosk - CIS202208220020
Raipur cholams for kiosk receipt printer
Sitamathiri SMO for kiosk cash device issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208200095
Kakinada SMO for kiosk cash device issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220037
Biharshareef SMO for CSE mail issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220029
Rajapalayam SMO for BM mail issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220030
Morbi SMO for service kiosk network issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208180066
Bhadrak SMO for Cluster manager laptop
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 VPN issue - CIS202208220017
Ariyalur SMO for kiosk receipt printer issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220023
Deoghar SMO for kiosk HP printer issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208200110
Dharmapuri SMO for kiosk cash device issue
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 - CIS202208200123
Ravulapalem SMO for service kiosk issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208200128
Tanuku SMO for BM mail issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220050
Malegaon SMO for BM mail issue -
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 CIS202208220054
Malakpet SMO for kiosk card payment issue
26016 Muthuvel K 8/22/2022 11:28 8/22/2022 20:01 - CIS202208220055
Narsipatnam SMO for CSE mail issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208230039
Pudukottai SMO for BM mail issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208230055
Jamnagar SMO for CSE mail issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208230057
Chiplun SMO for kiosk network issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208230060
Cuddalore SMO for New cheque device
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 installation - CIS202208230127
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 Abhanpur SMO for kiosk application issue
Chamrajnagar SMO for kiosk application
Kakinada SMO for kiosk cash device issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208220037
Bokaro SMO for Transaction kiosk Booting

Shirur SMO for new CSE mail configuration -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CMS202208230075
Kallakuruchi SMO for BM mail issue -
26016 Muthuvel K 8/23/2022 11:35 8/23/2022 20:07 CIS202208230109
Bhavnagar SMO for Service kiosk booting

Kodinar SMO for kiosk cheque device issue

Attend internal Teams meeting with IRA and

Mr. Kamal for NEW HP PC installation in
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 SMO Locations
Chamrajnagar SMO for Transaction kiosk HP

1020 Printer Issue first level FLT done and
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240028
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 Guduvanchery SMO for Network issue
Mannargudi SMO for kiosk online payment

26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 to operation team - CIS202208240036
Tiruvottiyur SMO for Kiosk cheque device
Anantapur SMO for BM mail issue -
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240083
Anantapur SMO for CSE mail issue -
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240084
Srirangam SMO for BM mail issue -
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240094
Abhanpur SMO for kiosk application issue -
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240107
Tuticorin SMO for CSE mail issue -
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 CIS202208240105
Gudur SMO for service kiosk application
Ambur SMO for CSE mail configuration -
Shimoga SMO for Kiosk receipt printer issue
26016 Muthuvel K 8/24/2022 11:34 8/24/2022 20:06 - CIS202208240146
Nagapatinam SMO for Service kiosk network
Jamnagar SMO for Kiosk online payment
Coochbihar SMO for kiosk receipt printer

Padra SMO for kiosk online payment issue -
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250050
Purniea SMO for kiosk online payment issue
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 - CIS202208250060
Mandapeta SMO for BM mail issue -
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250065
Barshi SMO for kiosk cash device and safe

locker issue first level flt done and call
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250086
Garhwa SMO for kiosk cash device issue -
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250096
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250129
Madhavaram SMO for DST mail issue -
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 CIS202208250135
Surendarnagar SMO BM login Isolve link
Helpdeskkiosk mail review and response and
26016 Muthuvel K 8/25/2022 11:33 8/25/2022 20:04 SMO cell calls moved to respective team
jalpaiguri SMO for Service kiosk application

Neyveli SMO for DST mail configuration -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260074
Barrackpur SMO for CSE mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260076
Berhampur SMO for kiosk cash device issue

Arsikere SMO for kiosk online payment issue
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 - CIS202208260079
Attur SMO for CSE mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260084
Madhavarm SMO for BM mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260085
Bodi SMO for BM mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260094
Ulhasnagar SMO for kiosk application issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260099
Himmatnagar SMO for CSE mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260100
Karghar SMO for kiosk epolicy login issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260102
Malegaon SMO for CSE mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260126
Vizag cholams BM mail issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260133
Madhavarm SMO for service kiosk slowness
Kamptee SMO for kiosk domain login issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260148
Vijayawada Cholams for CSE mails issue -
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 CIS202208260170
Poonamallee SMO for Network issue first

level FLT done and call reassigned to wan
26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 team
Kodinar SMO for Service kiosk application
SMO cell calls moved to respective teams

26016 Muthuvel K 8/26/2022 11:29 8/26/2022 20:05 and helpdeskkiosk mail review and response
My mails and Helpdeskkiosk Mails review

and response and SMO cell calls moved to
Namakkal SMO CSE domain password reset

and instruct to user to use adss for password
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 reset and unlock - CIS202208290005
Warangal SMO for Transaction kiosk Domain
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 login Issue - CIS202208290004
Dharamavaram SMO for BM mail issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290003
Jajpur SMO transaction kiosk HP printer

Nagapatinam SMO for service kiosk
Thiruvannamalai SMO link down issue first

Bodi SMO for BM mail issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290023
Basirhat SMO for CSE login IE browser issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290027
Hosur cholams for claims manager password
Ambur SMO for kiosk domain login issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290039
Arani SMO for kiosk online payment mode
Samalkota SMO for kiosk cash device issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290078
Tiruthani SMO for service kiosk issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290085
Gummudipoondi SMO for UPS issue -
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290106
Raipur Cholams for Transaction kiosk
application issue first level flt done and call
26016 Muthuvel K 8/29/2022 9:51 8/29/2022 18:23 CIS202208290153
My mail and helpdeskkiosk mails review and
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 response
Bhilai SMO for CSE mail issue -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208300008
ICTS access provided to SMO users -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208300025
Redhills SMO for BM mail issue -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208300039
Uluberiya SMO for kiosk online payment
Madhavaram SMO for network issue first

level flt done and call reassigned to region
Tumsar SMO CCTV status checked and data

26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 shared to admin team - CIS202208300099
Dabhoi SMO for kiosk cash device issue -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208290121
Nagapatinam SMO for Service kiosk
Rayachoti SMO for CCTV status checked and

data shared to admin team -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208300102
Guduvanchery SMO for Cluster manager

laptop domain login issue -
26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 CIS202208300103
Thiruvannamalai SMO for cluster manager

26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 laptop VPN issue - CIS202208300104
Pudukottai SMO for cluster manager domain
Mulund Cholams kiosk receipt printer and

26016 Muthuvel K 8/30/2022 9:56 8/30/2022 18:28 alarm board issue - CallID CIS202208300137
Munger SMO for BM login Isolve link issue -
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 CIS202208310009
Thambuchetty street operation team Mr.
Jayakumar Mail issue laptop - CallID
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 CIS202208310049
SMO mapped engineer data preparation for
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 pan india
Sitamathi SMO for BM mail issue -
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 CIS202208310015
Hajipur SMO for kiosk bds scan issue -
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 CIS202208310024
Bhadrak SMO for kiosk cheque and cash
Munger SMO for kiosk cash device issue -
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 CIS202208310046
Saraikela SMO for kiosk all the devices
26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 offline issue - CIS202208310048
SMO cell call moved to respective teams and

26016 Muthuvel K 8/31/2022 11:32 8/31/2022 20:04 helpdesk mails review and response
Hunsur SMO for transaction kiosk booting

Mangalagiri SMO for DST Narlms link issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010004
Korba SMO for BM mail issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010008
Gummudipoondi SMO for BM mail issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010010
Vapi Cholams for Transaction kiosk booting

Dhule SMO for BM laptop gencon issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010027
Rayachoti SMO for CSE mail issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010045
Omalur SMO for Transaction kiosk
Manaparai SMO for CSE mail issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010071
Dhanera SMO for dst nrlms link issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010088
bolpur SMO for kiosk application issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010089
Arakkonam SMO for kiosk application issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010092
bhita SMO for kiosk application issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010094
dabhoi SMO for kiosk metal keyboard issue -
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 CIS202209010098
discuess with IRA for new PC installation in
26016 Muthuvel K 9/1/2022 9:33 9/1/2022 18:21 SMO locations
PM visit for Sholingur and Arakkonam SMO -

PM visit for Sholingur and Arakkonam SMO -

26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 Email review and response
Panjim Cholams for laptop scanner issue

26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 region team - CMS202209020032
Kishkanganj SMO for BM mail and system

26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 hanging issue - CIS202209020096
Nadiad SMO for Cluster manager laptop VPN
Dharmapuri SMO claims manager laptop
Ratnagiri SMO for New BM mail
Chiplun SMO for cluster manager Laptop
Ulundurpet SMO for DST mail configuration -
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 CIS202209020144
Rajampet SMO for CSE mail issue -
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 CIS202209020232
Namakkal SMO for CSE mail issue -
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 CIS202209030007
Ghatkopar SMO for kiosk HP 132a printer
Thiruvallur SMO for service kiosk HP 1136
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 Printer issue - CIS202209030034
Idar SMO for Transaction kiosk application
Bhupalpalli SMO for kiosk domain login issue
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 - CIS202209030023
Palladam SMO for kiosk online payment
Machilipatnam SMO for service kiosk HP

1136 printer issue first level flt done and call
26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 CIS202209030067
bangaon SMO for cluster manager laptop

26016 Muthuvel K 9/3/2022 9:58 9/3/2022 18:31 thunderbird mail issue - CIS202209030092
Bishnupur SMO for BM mail issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209020096
Arani SMO for Network issue and flt done
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 and call reassigned to wan team
Thiruvannamalai SMO for Transaction kiosk

26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 receipt printer issue - CIS202209050035
Paithan SMO for kiosk cash device issue first

level flt done and call reassgined to region
Gundlepet SMO for BM mail issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050025
Ranipet SMO for BM mail issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050023
Guduvanchery SMO for New BM mail
Englishbazar SMO for kiosk Booting issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050038
Kanchikacherla SMO for kiosk safe locker
Morbi SMO for both kiosk network issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050048
Nuziveed SMO for Service kiosk Booting
Dharapuram SMO for kiosk cardpayment
Dindigul SMO for kiosk slowness issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050068
Guntur SMO for state head laptop mail issue
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 - CIS202209050071
Kadur SMO for kiosk online payment issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050072
Rajamundry SMO for CSE mail issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050075
Tirupathi SMO cluster manager laptop
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 gencon issue - CIS202209050121
myladuthurai SMO for BM mail issue -
26016 Muthuvel K 9/5/2022 11:42 9/5/2022 20:13 CIS202209050129
Branch visit sriperumbudur SMO for PM
26016 Muthuvel K 9/6/2022 8:52 9/6/2022 19:05 activity -CIS202209060044
Branch visit sriperumbudur SMO for PM
26016 Muthuvel K 9/6/2022 8:52 9/6/2022 19:05 activity -CIS202209060044
Guntur SMO state head laptop mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209050071
Nanded SMO for cash device issue first level

26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209060093
Uluberiya SMO for kiosk cheque device issue
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 - CIS202209060097
Shirpur SMO for kiosk online payment issue

26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 operation team -CIS202209060116
Goregaon SMO for kiosk online payment
Rampurhat SMO for BM mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209060110
ongole SMO for BM mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209060137
Ghatkopar SMO for DMS scan issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209060033
Jhargram SMO for kiosk metal keyboard

Thuraiyur SMO for kiosk HP 1020 printer
Sriperumbudur SMO for kiosk cash device
Kapadvanj SMO for BM gencon login issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209070066
Thiruthuraipundi SMO for BM mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209070074
Munger SMO for BM mail issue and gencon
sangareddy SMO for BM mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209070112
keshod SMO for BM mail issue -
26016 Muthuvel K 9/7/2022 11:17 9/7/2022 20:01 CIS202209070129
Dhanera SMO for kiosk application issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080028
Motiharai SMO for kiosk cash device issue

Virudhachalam SMO for service kiosk HP
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 1136 printer issue - CIS202209080011
Amalapuram smo bm mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080004
Chilakalurpet SMO for CSE mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080013
choppadandi SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080019
Bolpur SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080008
Manaparai SMO for CSE mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080046
Kakinada SMO for service kiosk lan cable
Balurghat SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080060
warangal SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080066
Dharwad SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080071
Arakonam SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080075
Palladam SMO for BM mail issue -
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 CIS202209080077
Bankura SMO for kiosk online payment issue
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 - CIS202209080079
Lalganj SMO for kiosk cash and cheque
kadayanallur SMO for new BM mail
Vapi cholams for service kiosk HP printer
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 issue - CMS202209080038
Nalgonda SMO for kiosk cheque device issue
26016 Muthuvel K 9/8/2022 11:30 9/8/2022 20:04 - CIS202209080016
Visit Guduvanchery SMO for New HP PC
26016 Muthuvel K 9/9/2022 8:32 9/9/2022 18:38 installation -CIS202209090099
Visit Guduvanchery SMO for New HP PC
Tiptur SMO user feeling electrical shock at
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 service kiosk
Yavatmal SMO for BM mail issue -
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 CIS202209100027
Nanded SMO for Transaction kiosk safe

locker issue first level flt done and call
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 CIS202209100037
Lohardha SMO for Transaction kiosk chrome

26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 and BM mail issue - CIS202209100046
Wardha SMO for kiosk online payment
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 mode issue - CIS202209100047
Sinnar SMO for BM mail issue -
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 CIS202209100054
Tuni SMO for kiosk cheque device issue -
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 CIS202209100058
Pandharpur SMO for Transaction kiosk
26016 Muthuvel K 9/10/2022 11:36 9/10/2022 20:45 helpdeskkiosk mails review and response
Tuni SMO for cheque device issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209100058
Jagtiyal SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120006
Marthandam SMO for Transaction kiosk
Daltonganj SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120012
Ramagundan SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120015
Shrirampur SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120019
Baruipur SMO for kiosk application issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120017
Ahmednagar SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120025
Deoghar SMO for kiosk appliaction issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120026
Hajipur SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120039
Bandhara SMO for CSE mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120044
Narsipatnam SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120050
Ambur SMO for Transaction kiosk booting
Bettiya SMO for BM mail issue -
26016 Muthuvel K 9/12/2022 9:49 9/12/2022 18:31 CIS202209120061
Visit Chola Guest house for kiosk parts

verification and parts handed over to admin
Visit Ranipet SMO for HP PC installation -
26016 Muthuvel K 9/13/2022 7:08 9/13/2022 20:24 CIS202209130062
Visit Ranipet SMO for HP PC installation -
26016 Muthuvel K 9/13/2022 7:08 9/13/2022 20:24 CIS202209130062
Visit Madhavaram SMO for New HP PC
Visit Madhavaram SMO for New HP PC
Dharmapuri SMO for kiosk cash device issue
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 - CIS202209140032
Metpally SMO for Network issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209140060
Medak SMO for Transaction kiosk Add on
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 card issue - CIS202209140081
Kalamboli SMO for Bm mail issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209140107
Tiruvarur SMO for CSE mail issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209140121
Nalgonda SMO Service kiosk MS office issue

Surendarnagar SMO for BM login isolve link
Arsikere SMO for Transaction kiosk safe
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 locker issue - CIS202209150011
Dharmavaram SMO for Service kiosk booting
Kavali SMO for BM mail issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209150019
sangareddy SMO for BM mail issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209150021
shamshabad SMO for kiosk slowness issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209150044
dharapuram SMO for kiosk safe locker issue
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 - CIS202209150051
Beed SMO for BM mail configuration -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209150059
Sitamati SMO for transaction kiosk cash
Gharwa SMO for kiosk cheque device issue -
26016 Muthuvel K 9/15/2022 9:56 9/15/2022 18:42 CIS202209150117
Visit Thiruvallur SMO for HP PC installation -
26016 Muthuvel K 9/16/2022 9:00 9/16/2022 18:51 CIS202209160010
Visit Thiruvallur SMO for HP PC installation -
26016 Muthuvel K 9/16/2022 9:00 9/16/2022 18:51 CIS202209160010
Visit Kanchipuram SMO for New HP PC
26016 Muthuvel K 9/19/2022 6:54 9/19/2022 19:09 installation-CIS202209190043
Visit Kanchipuram SMO for New HP PC
Visit Madhavaram SMO for new HP PC
Visit Redhills SMO for new HP PC
Samastipur SMO for Cluster manager laptop

26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 power point issue - CIS202209190023
Bhayender SMO for CSE Mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209200099
Kadur SMO for Service kiosk network issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209200143
Mannargudi SMO for kiosk cheque device
Bhiwandi SMO for Transaction kiosk domain
Kalpakkam SMO for BM mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210011
Mancherial SMO for BM mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210014
Nandyal SMO for service kiosk chrome and
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CSE mail issue - CIS202209210021
Palani SMO for new CSE mail configuration -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209200168
Vaniyambadi SMO for CSE mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210028
Kapadvanj SMO for BM mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210001
Arupukottai SMO for CSE login cordys link
Tekkali SMO for BM mail issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210035
Kalna SMO for kiosk application issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210055
Bodi SMO for kiosk cash device issue -
26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 CIS202209210063
Shirur SMO for service kiosk application

26016 Muthuvel K 9/21/2022 9:54 9/21/2022 18:36 to app support - CIS202209210086
Sathiyamangalam SMO for kiosk application
Madhavaram SMO kiosk application issue -
Thiruvannamalai SMO for kiosk alarm board
Thiruvallur SMO clustermanager laptop mail
Gudur SMO for Transaction kiosk HP printer
Lalganj SMO for kiosk HP printer issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220050
Barasat SMO for BM mail issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220060
Jamkhed SMO for CSE mail issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220061
chilakalurpet SMO for new CSE mail
Pondi Cholams for kiosk cheque device issue
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 - CMS202209210036
Tirupathi SMO for kiosk Service kiosk Printer
Sanand SMO for kiosk cheque device issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220109
Tiruchendur SMO for service kiosk monitor
Ambur SMO for service kiosk BDS scan issue
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 - CIS202209220136
operation team Mr. santhakumar mail issue
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 - CIS202209220138
Khurda SMO for kiosk cash device issue first

Narsapur SMO for BM mail issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220144
Bhayendar SMO for kiosk application issue -
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 CIS202209220152
Sitamathi SMO for kiosk cash device not
26016 Muthuvel K 9/22/2022 11:34 9/22/2022 20:06 accepting cash - CIS202209220159
Panruti SMO for UPS Issue -
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CIS202209230003
Thiruvannamalai SMO for kiosk alram board
Hinganghat SMO for both kiosk Touch
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 screen issue - CIS202209230020
Jhargram SMO for kiosk safe locker issue flt

done and call reassigned to region team -
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CIS202209230031
Ongole SMO for kiosk cheque device issue -
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CIS202209230033
Bhimavaram SMO for kiosk cash device issue

26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CIS202209230047
Huzurabad SMO for service kiosk slowness
Thmbuchetty SMO for Transaction kiosk PM
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 activity - CIS202209230078
Bhavnagar SMO for BM mail issue -
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CMS202209230069
Thiruvallur SMO for kiosk application issue -
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 CIS202209230098
Kanchipuram SMO for kiosk application
Panruti SMO for service kiosk network issue
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 - CIS202209230117
26016 Muthuvel K 9/23/2022 11:48 9/23/2022 20:55 helpdeskkiosk mail review and response
Thiruvallur SMO for kiosk application issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240019
Myladuthurai SMO for Service kiosk Booting

Karur Cholams for kiosk HP 1020 printer

Arsikere SMO for kiosk printer issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240041
Tiptur SMO for Transaction kiosk TM AV
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 updated issue - CIS202209240121
Dadar SMO for Transaction kiosk monitor
display issue first level flt done and call
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240052
Ravulapalem SMO for kiosk Cash device
Arakkonam SMO for Transaction kiosk
Vapi Cholams for kiosk card payment issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CMS202209240038
CTS access given to SMO users 4 -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240076
Dadar SMO for kiosk HP printer issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240097
Aranthangi SMO for kiosk slowness issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240114
Lalganj SMO for kiosk HP printer issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240123
Dindigul SMO for kiosk slowness issue -
26016 Muthuvel K 9/24/2022 11:42 9/24/2022 20:45 CIS202209240126
Helpdeskkiosk mails and SMO cell calls
Visit Kalpakkam SMO for PM activity-
26016 Muthuvel K 9/26/2022 9:09 9/26/2022 18:06 CIS202209260065
Visit Kalpakkam SMO for PM activity-
26016 Muthuvel K 9/26/2022 9:09 9/26/2022 18:06 CIS202209260065
Pandharpur SMO for BM mail issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300003
Junagadh SMO for BM mail issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300004
Tumsar SMO for Service kiosk network issue
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 - CIS202209300010
bhayendar SMO for Service kiosk metal
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 keyboard issue - CIS202209300011
Kodad SMO for CSE mail issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300016
Morbi SMO for service kiosk slowness issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300025
Nellore SMO for kiosk cheque device issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300030
Redhills SMO for Transaction kiosk
application proposal view issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 CIS202209300032
Ramnad SMO for Transaction kiosk cash
Madhavaram SMO for kiosk slowness issue -
26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 tea break
Panruti SMO for kiosk application and online

26016 Muthuvel K 9/30/2022 9:46 9/30/2022 18:28 payment issue - CallID CIS202209300095
Amaravathi SMO for both kiosk power ON
Rajamundry SMO for CSE mail issue -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010069
Madhugiri SMO for Transaction kiosk
Krishnagiri SMO for BM mail configuration -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010060
Ravulapalem SMO for CSE mail issue -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010062
Jangaon SMO for Transaction kiosk
Krishnagiri SMO for kiosk network issue -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010067
Bangaon SMO for BM mail issue -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010108
Contai SMO for kiosk network slowness
Thiruthuraipoondi SMO for service kiosk

slowness issue first level flt done and call
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010119
Kallakuruchi SMO for Transaction kiosk

26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010133
Myladuthurai SMO for service kiosk

26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010132
Channarayapatna SMO for kiosk safe locker
Khopoli SMO for kiosk internet issue -
26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 CIS202210010147
SMO cell calls movement and helpdeskkiosk

26016 Muthuvel K 10/1/2022 11:26 10/1/2022 20:01 mails review and response
Jalgaon SMO for BM mail issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210010148
Guduvanchery SMO for Cluster manager
Himmatnagar SMO for Transaction kiosk

Booting issue first level flt done and call
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210030005
Guntur SMO for CSE mail issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202209300124
Sitamathiri SMO for kiosk cash device issue

Amaravathi SMO for kiosk application issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210010104
Tindivanam SMO for Network issue first

26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 team
Goregaon SMO for Transaction kiosk booting

Tumsar SMO for Transaction kiosk booting

Sanand SMO for BM mail issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210030020
Kavali SMO for Network issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210010152
Arani SMO for BM mail issue -
26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 CIS202210030022
Karur cholams for kiosk receipt printer issue

26016 Muthuvel K 10/3/2022 9:37 10/3/2022 18:32 region team - CMS202210030008
26016 Muthuvel K 10/5/2022 9:36 10/5/2022 18:24 Ayudha Pooja helpdesk support
26016 Muthuvel K 10/5/2022 9:36 10/5/2022 18:24 Ayudha Pooja helpdesk support
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 My mail review and response
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 helpdeskkiosk mails review and response
SMO cell calls review and calls moved to
Kallakuruchi SMO for BM domain login issue
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 - CIS202210050020
Panruti SMO for kiosk application issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210050016
berhampore SMO CSE mail issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060001
Bhayender SMO for kiosk application issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060002
karjat SMO for kiosk domain login issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060006
Malakpet SMO for BM mail issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060007
Ranipet SMO for kiosk online payment issue
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 - CIS202210060007
Patan SMO for kiosk cheque device issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060010
Ahmednagar SMO for kiosk domain login
Jhargram SMO for kiosk gencon login issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060018
Jalgaon SMO for kiosk application issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060021
Balasore SMO for CSE mails issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060023
Hazaribagh SMO for BM mail issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060079
Devakottai SMO for Service kiosk monitor
bettiah SMO for CSE mail issue -
26016 Muthuvel K 10/6/2022 9:30 10/6/2022 18:32 CIS202210060100
My mails and Helpdeskkiosk Mails review
26016 Muthuvel K 10/7/2022 9:50 10/7/2022 18:54 and response
SMO cell calls review and moved to
My ICTS pending calls were review and
26016 Muthuvel K 10/7/2022 9:50 10/7/2022 18:54 closed
SMO cell calls review and moved to
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 My Mail review and response
Helpdeskkiosk Mails and SMO cell calls
Visit Tiruvottiyur SMO for Switch installation
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 - CIS202210080040
Bhimavaram SMO for CSE mail issue -
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 CIS202210070030
Lalganj SMO for CSE mail configuration -
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 Lalganj
Medchal SMO for service kiosk booting issue

Garhwah SMO for Transaction kiosk cash

device issue first level flt done and call
reassigned to regione team -
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 CIS202210070109
Tenali SMO for Transaction kiosk Booting

issue first level done and call reassigned to
Thimmaraj cluster manager mail issue in
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 laptop - CIS202210080003
Pollachi SMO for kiosk network issue -
26016 Muthuvel K 10/8/2022 9:55 10/8/2022 18:51 CIS202210080009
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 My mails review and response
Tindivanam SMO for kiosk cheque device
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 issue - 3N8K5TD6XVQQ
Bhandara SMO for network issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100002
Mayiladuthurai SMO for BM mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100005
Jayamkondam SMO for CSE mails issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100007
Bobbili SMO for Kiosk online payment issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100009
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 Villupuram SMO for network issue
Kadapa SMO for BM mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100014
Osmanabad SMO for service kiosk cordys
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 link issue - CIS202210100015
sangareddy smo for kiosk application issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100016
Berhampur SMO for kiosk application issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100017
Rajapalayam SMO for CSE mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100020
Sriperumbudur SMO for CSE mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100027
Botad SMO for CSE mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100031
Jagdiyal SMO for BM Mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100035
Krishnagiri SMO for CSE mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100042
Chapra SMO for CSE mail issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CIS202210100068
Vapi Cholams for kiosk cheque device issue -
26016 Muthuvel K 10/10/2022 9:35 10/10/2022 18:31 CMS202210100053
Visit AVADI SMO for New HP PC installation -
26016 Muthuvel K 10/11/2022 9:24 10/11/2022 18:17 CIS202210110080
Visit AVADI SMO for New HP PC installation -
26016 Muthuvel K 10/11/2022 9:24 10/11/2022 18:17 CIS202210110080
Ariyalur SMO for kiosk online payment issue
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 - CIS202210120005
Ragunathpur SMO for CSE login DSR link
Jangaon SMO for BM mail issue -
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120008
Adoni SMO for kiosk cash device issue first

level FLT done and call reasigned to region
Sanand SMO for both kiosk HP printer issue -
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120023
Samastipur SMO for BM mail issue -
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120033
Palladam SMO for BM mail issue -
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120047
Bhayendar SMO for Transaction kiosk metal

Sivakasi SMO for kiosk metal keyboard issue

26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 region engineer - CIS202210120064
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120066
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 Tiruvottiyur SMO for network issue
Bodi SMO for kiosk online payment issue -
26016 Muthuvel K 10/12/2022 9:35 10/12/2022 18:31 CIS202210120068
Visit chengalpet SMO for New HP PC
Visit chengalpet SMO for New HP PC
Ananthapur SMO for BM mail issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140012
Peddapalli SMO for BM mail issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140013
Goregaon SMO kiosk network issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140018
Kadur SMO Transaction kiosk application

26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 and network issue - CIS202210140024
Baruipur SMO for kiosk online payment
Thiruvallur SMO for cluster manager
sakthivelkumar mail issue in laptop -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210130080
Aurangabad SMO for kiosk online payment
Amalapuram SMO for service kiosk slowness
Mulund cholams for transaction kiosk

26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CMS202210140051
Gundulpet SMO for BM mail issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140081
Patan SMO for kiosk online payment issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210120124
Mettur SMO for BM mail issue -
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140089
sathyamangalam SMO for kiosk metal

keyboard issue first level flt done and call
26016 Muthuvel K 10/14/2022 9:28 10/14/2022 18:50 CIS202210140095
Visit Gummudipoondi SMO for new HP PC
26016 Muthuvel K 10/17/2022 9:06 10/17/2022 18:12 installation-cis202210170067
Visit Gummudipoondi SMO for new HP PC
26016 Muthuvel K 10/17/2022 9:06 10/17/2022 18:12 installation-cis202210170067
Hajipur SMO for CSE login Isolve link issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210170014
Raipur cholams for operation team desktop

26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 scanner issue - CIS202210170055
Ulhasnagar SMO for Transaction kiosk
Guduvanchery SMO for Network issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210170056
Bhavani SMO for kiosk slowness issue and
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 network issue - CIS202210170084
Chamrajnagar SMO for BM mail issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210170159
Guntur SMO for CSE mail issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210170166
Proddatur SMO Areamanager laptop mail
Jalna SMO for BM mail issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210180002
Nagapatinam SMO CSE login sales report
Mehasana Cholams for transaction kiosk

26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CMS202210180002
Deoghar SMO for Transaction kiosk domain
Chapra SMO for CSE mail issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210180017
Repalle SMO for service kiosk application
Chamrajnagar SMO for Transaction kiosk HP

26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 printer issue - CIS202210180024
Palghar SMO for kiosk domain issue -
26016 Muthuvel K 10/18/2022 9:35 10/18/2022 18:35 CIS202210180062
Motihari SMO for Transaction kiosk

26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 CIS202210170093
Pondy Cholams for Transaction kiosk
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 slowness issue - CMS202210170115
Sivagangai SMO for service kiosk HP printer
Bavla SMO for BM mail issue -
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 CIS202210190011
Bhadrak SMO for Transaction kiosk cash and

26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 cheque device issue - CIS202210190017
Kumbakonam SMO for Transaction kiosk

metalkeyboard issue first level flt done and
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 CIS202210190043
Jagtiyal SMO for kiosk touch screen issue -
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 CIS202210190046
davangere SMO for Transaction kiosk
Myladuthurai SMO for kiosk cash device
pudukottai SMO for kiosk cash device issue -
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 CIS202210190083
Kadur SMO for kiosk cash device issue first

Amalapuram SMO for service kiosk slowness
Arani SMO for service kiosk screen
26016 Muthuvel K 10/19/2022 9:35 10/19/2022 18:35 resolution issue - CIS202210190145
Visit Tirupattur SMO for new HP PC
26016 Muthuvel K 10/20/2022 6:21 10/20/2022 19:37 installation- CIS202210200081
Visit Tirupattur SMO for new HP PC
26016 Muthuvel K 10/20/2022 6:21 10/20/2022 19:37 installation- CIS202210200081
Barasat SMO for Kiosk cash device issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210190156
Warangal SMO for kiosk application issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210200011
Barasat SMO for network issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210200163
Valsad SMO for BM mail issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210200030
Mangalagiri SMO for kiosk application issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210003
Arsekere SMO for kiosk cash device issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210022
Ananthapur SMO for BM mails issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210029
Aranthangi SMO for kiosk application issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210037
Madhavaram SMO both kiosk issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210043
Ambur SMO for for BM mail issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210028
beed SMO for kiosk alarm board issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210045
Rasipuram SMO for kiosk apolicy issue -
26016 Muthuvel K 10/21/2022 10:07 10/21/2022 18:47 CIS202210210056
gooty SMO for service kiosk application
Ananthapur SMO for service kiosk
sangli SMO for kiosk online payment issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210200072
Barasat SMO for Transaction kiosk
Rasipuram SMO Transaction kiosk adobe
Burdwan SMO for CSE mail issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210210079
Mandya SMO for kiosk cash device issue first

26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220005
Junagadh SMO for BM mail issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220009
Valsad SMO for network issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220012
porbandar SMO for BM mail issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220016
Tuni SMO for BM mail issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220036
Tirupattur SMO for kiosk application issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220078
Redhills SMO for kiosk application issue -
26016 Muthuvel K 10/22/2022 10:12 10/22/2022 23:04 CIS202210220080
Amalapuram SMO for service kiosk BDS scan
Ranipet SMO BM domain login issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260006
Kodad SMO CSE Mail issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260007
Mandya SMO for Kiosk online payment issue
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 - CIS202210260008
Kancheepuram SMO for Transaction kiosk

26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 HP 1020 printer issue - CIS202210260011
Mayiladuthurai SMO for kiosk safe locker
Bhimavaram SMO for BM mail issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260014
Guduvanchery SMO for BM mail issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260015
Arani SMO for Transaction kiosk Booting
Bhupalpalli SMO for BM mail issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260021
Bangaon SMO Kiosk HP laserjet 132a printer

samalkota SMO for CSE mail issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260029
Medak SMO for kiosk cash device issue -
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260030
Sivagangai SMO for service kiosk HP 1020

printer issue first level flt done and call
26016 Muthuvel K 10/26/2022 9:57 10/26/2022 18:33 CIS202210260052
Visit Arani SMO for Transaction kiosk
26016 Muthuvel K 10/27/2022 7:08 10/27/2022 18:48 booting issue- CIS202210260016
Visit Arani SMO for Transaction kiosk
26016 Muthuvel K 10/27/2022 7:08 10/27/2022 18:48 booting issue- CIS202210260016
Jajpur SMO for Kiosk screen resolution issue
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 - CIS202210270103
Mangalagiri SMO for Service kiosk booting
Tiruthani SMO for UPS issue -
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 CIS202210270166
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 failed issue - CIS202210280011
Guduvanchery SMO for Service kiosk

26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 Network Lan cable issue - CIS202210280012
Barshi SMO for Service kiosk booting issue -
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 CIS202210280016
Redhills SMO for service kiosk domain login
Giridhiya SMO for CSE mail issue -
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 CIS202210280019
Phone Support to region engineer

Mr.parthiban for kanchipuram SMO kiosk
26016 Muthuvel K 10/28/2022 10:10 10/28/2022 18:48 metal keyboard issue
bolpur SMO for service kiosk application
Mandya SMO for kiosk cash device issue first

Virudhunagar SMO for kiosk metal keyboard
Begusarai SMO for kiosk slowness issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210270067
Bhayender SMO for kiosk issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210280058
Rayachoti SMO for service kiosk HP 1136
Shirur SMO for Transaction kiosk online
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 payment issue - CIS202210280089
Balurghat SMO for BM mail issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210280095
Warangal SMO for Transaction kiosk booting
Pattukottai SMO for claims manager laptop
Eleru SMO for Transaction kiosk booting

Metpally SMO for kiosk epolicy issue-
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210290011
Barashat SMO for kiosk printer issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210290042
Bhawanipatna SMO for kiosk slowness issue
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 - CIS202210290054
Rajamundry SMO for BDS and DMS scan
Munger SMO for Kiosk cheque device issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210290064
Sholingur SMO for Network issue -
26016 Muthuvel K 10/29/2022 10:07 10/29/2022 18:55 CIS202210290019
Tindivanam SMO for kiosk network issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310001
Bhiwandi SMO for Kiosk domain login issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310009
Bhayendar SMO for kiosk metal keyboard
Arakkonam SMO BM mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210290076
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210290100
Kadur SMO for service kiosk issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210300009
udumalai SMO for BM mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310013
Warangal SMO for kiosk domain login issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310014
Kancheepuram SMO for BM mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210300013
sangamner SMO for CSE mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310015
Guntakal SMO for BM mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310018
Morbi SMO for BM and CSE mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310019
Banaswadi SMO for BM mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310021
Tirunelveli SMO for CSE mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310023
Thuraiyur SMO for kiosk booting issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310027
Tiruvottiyur SMO for CSE mail issue -
26016 Muthuvel K 10/31/2022 10:15 10/31/2022 18:46 CIS202210310026
Malegaon SMO for Both CSE and BM mail
Vaniyambadi SMO for BM mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202210310130
Tambaram Cholams for service kiosk
Srirangam SMO for kiosk application issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202210310125
Kholapur cholams for operation mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CMS202211010005
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 Thiruvallur SMO for Network issue
Followup with MMT team for Dharmapuri

26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 SMO BM display name issue
Giridih SMO for Transaction kiosk booting
Khambalia SMO for BM mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202211010015
Tiruttani SMO for CSE mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202211010016
Porbandar SMO for BM mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202211010017
Huzurabad SMO for CSE mail issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202211010049
Barasat SMO for kiosk cash device issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CIS202211010057
Panvel Cholams for kiosk booting issue -
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 CMS202211010069
26016 Muthuvel K 11/1/2022 10:31 11/1/2022 19:44 Madhavarm SMO kiosk application issue
Panruty SMO for both kiosk network issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211010100
Sattupalli SMO for BM mail issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211020004
Bolpur SMO for Scanner and Gencon and

DMS and BDS not working -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202210310119
Tiruvarur SMO for kiosk cash device issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211010090
Surat cholams for operation user desktop

26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 DMS scan issue - CMS202210280060
Sivakasi SMO for kiosk cash device issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211020017
Proddatur SMO for area head laptop mail
Silvasa SMO for Transaction kiosk booting
Sulur SMO for Transaction kiosk booting
Mysore Cholams for Transaction kiosk safe
Jamkhed SMO for CSE mail issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211020039
Fatuha SMO for CSE mail issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CIS202211020056
Pandharpur cluster manager laptop mail
Pondy Cholams for kiosk application issue -
26016 Muthuvel K 11/2/2022 9:45 11/2/2022 18:35 CMS202211020029
Mannargudi SMO Transaction kiosk
Badrah SMO for kiosk cash device issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211010091
Thiruvarur SMO for kiosk cash device issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211010090
Rajampet SMO for BM mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211020049
Hazaribagh SMO for BM mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211020123
Sinnar SMO for Service kiosk microsoft
Arupukottai SMO for kiosk booting issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030010
Choppadandi SMO for service kiosk HP 1020
Medak SMO for CSE mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030020
Nandhigama SMO for CSE mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030022
Hajipur SMO for Transaction kiosk hanging
Samalkota SMO for CSE mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030056
Burdwan SMO for BM mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030075
Samalkota SMO for BM mail issue -
26016 Muthuvel K 11/3/2022 9:48 11/3/2022 18:22 CIS202211030081
Bangaon SMO for kiosk domain login issue -
26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 CIS202211030134
Nadiad SMO for Transaction kiosk cash
Kadur SMO for Transaction kiosk cash device
Dharwad SMO for kiosk card payment issue -
26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 CIS202211030123
Chamrajnagar SMO for kiosk application
Nanded SMO for kiosk cheque device issue -
26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 CIS202211030097
Bhupalpalli SMO for Service kiosk booting
Shrirampur SMO for CSE mail issue -
26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 CIS202211040004
Patan SMO for kiosk cheque device issue -
26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 CIS202211040012
Visit Chetpat cholams for Transaction kiosk

26016 Muthuvel K 11/4/2022 9:49 11/4/2022 18:30 dismantle activity - CIS202211040156
venkatagiri SMO for service kiosk slowness
Kadi SMO for kiosk cash device issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211040129
Jhargram SMO for kiosk cash device issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211040139
Balasore SMO service kiosk application issue
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 - CIS202211030047
Balasore SMO for kiosk cash device issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211040091
Theni SMO for kiosk cash device issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211040181
Paramakudi SMO for kiosk online payment
Khopoli SMO for Transaction kiosk booting
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 login issue - CIS202211050033
Sholingar SMO for kiosk application issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211050043
Nirmal SMO for Transaction kiosk slowness
Jhargram SMO for CSE mail issue -
26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 CIS202211050068
SMO cell calls movement and helpdeskkiosk

26016 Muthuvel K 11/5/2022 11:21 11/5/2022 20:01 mail review and response
Poonamallee SMO for kiosk cash device
Bhavani SMO for DST domain login issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070005
Sathiyamangalam SMO for BM mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070018
Karaikudi SMO for CSE mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070015
Dabhoi SMO for Service kiosk booting issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070019
Bhupalpalli SMO for BM Mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070014
Baruch SMO for BM mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070012
Bhilai SMO for CSE mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070021
Arakkonam SMO for BM mail issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 CIS202211070023
Mannargudi SMO for Transaction kiosk
Washim SMO for Service kiosk booting issue
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 - CIS202211070037
Ranipet SMO for kiosk application issue -
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 chengalpst SMO for network issue
madhavaram SMO for kiosk cheque device
26016 Muthuvel K 11/7/2022 9:54 11/7/2022 18:30 issue
Dabhoi SMO for service kiosk user cse login

gencon and cordys link issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211070114
Vijayanagaram SMO for BM mail issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211070125
Ulhasnagar SMO for network issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080005
Biharsharif SMO for Transaction kiosk HP
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 132a printer issue - CIS202211080009
Jalgaon SMO for kiosk application corrupted
Belgum SMO for Transaction kiosk safe
Kallakuruchi SMO for CSE mail issue-
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080014
Trichy cholams Service kiosk application
Kharagpur SMO for CSE mail issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080034
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080037
Bangaon SMO for Kiosk domain login issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080039
Khopoli SMO for Kiosk safe locker battery
Redhills SMO for kiosk application issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080069
Tirupattur SMO for BM mail issue -
26016 Muthuvel K 11/8/2022 10:11 11/8/2022 19:18 CIS202211080070
Namakkal SMO for Cluster manager laptop
Gudur SMO for service kiosk slowness issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090002
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090006
Repalle SMO for CSE mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090010
Chengalpatu SMO for Gencon link issue in
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 kiosk - CIS202211090009
Attending IT feedback review meeting with

26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 chennai and kancheepuram clusters
Bhupalpalli SMO for cheque device issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090013
Khagariya SMO for kiosk online payment
Kodad SMO for kiosk safe locker issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090017
Hyathnagar SMO for CSE mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090019
Thiruvallur SMO for BM mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090020
Porbandar SMO for CSE mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090027
Tumkur SMO for kiosk safe locker issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090030
Guduvancheri SMO for Cluster manager
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 laptop mail issue - CIS202211090039
Dharmapuri SMO for Transaction kiosk
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 Booting issue - CIS202211090044
Raiganj SMO for Claim manager mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090064
Narsipatnam SMO for CSE mail issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090071
Nellore kiosk cash device issue -
26016 Muthuvel K 11/9/2022 9:51 11/9/2022 19:03 CIS202211090075
Tiruthani SMO for BM domain login issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100006
Buldhana SMO for BM mail issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100008
Ranipet SMO for Kiosk HP laser jet 1020
Sangemner SMO for BM mail issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100020
Mancherial SMO for Transaction kiosk
Bhagalpur SMO for Transaction kiosk
Arani SMO for Transaction kiosk Booting
Abhanpur SMO Transaction kiosk booting
Bhagalpur SMO kiosk online payment mode
Chengalpattu SMO for Transaction kiosk
Kancheepuram SMO for BM mail issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100053CIS202211100045
Kallakuruchi SMO for CSE mail issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100074
Tirupattur SMO for kiosk application issue -
26016 Muthuvel K 11/10/2022 10:00 11/10/2022 18:33 CIS202211100113
Bhavnagar SMO for Cheque device password
Chamrajnagar SMO for CSE mail issue -
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 CIS202211110007
Medchal SMO for Transaction kiosk
Ghatsila SMO for BM mail issue -
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 CIS202211110013
Adoni SMO for Transaction kiosk safe locker
Ulhasnagar SMO for Network issue -
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 CIS202211110019
Patratu SMO for Transaction kiosk booting
Siwan SMO for Kiosk cash device issue -
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 CIS202211110060
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 Villupuram SMO for network issue
Samastipur SMO for kiosk cash device issue -
26016 Muthuvel K 11/11/2022 10:29 11/11/2022 19:26 CIS202211110069
Palthan SMO for Transaction kiosk cheque
Visit Arani SMO for Transaction kiosk PM
26016 Muthuvel K 11/12/2022 9:10 11/12/2022 21:08 activity-CIS202211100029
Visit Arani SMO for Transaction kiosk PM
26016 Muthuvel K 11/12/2022 9:10 11/12/2022 21:08 activity-CIS202211100029
Visit Redhills SMO for Service Kiosk Booting
Visit Redhills SMO for Service Kiosk Booting
Ulhasnagar SMO for both kiosk network
Mayiladuthurai SMO for Cash device issue -
26016 Muthuvel K 11/16/2022 9:24 11/16/2022 18:04 CIS202211160079
Tiruppattur SMO for kiosk cheque device
Visit Tindivanam SMO for service kiosk
26016 Muthuvel K 11/17/2022 9:25 11/17/2022 18:34 booting issue-CIS202211160003
Visit Tindivanam SMO for service kiosk
26016 Muthuvel K 11/17/2022 9:25 11/17/2022 18:34 booting issue-CIS202211160003
Gundulpet SMO for BM mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170096
Ravulapalem SMO for CSE mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170095
Nanded SMO for BM mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170077
Dombivali SMO for kiosk printer issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170071
Jangareddygudem SMO for CSE mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170045
Lalganj SMO for kiosk Scanner issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211170038
Gundur SMO for areahead laptop Mail issue
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 - CIS202211160151
Vapi cholams kiosk cheque device issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CMS202211160044
Ranipet SMO for kiosk online payment issue
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 - CIS202211160083
Morbi SMO for kiosk endrosment payment
Goregaon SMO for kiosk application issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211160114
Peddapalli SMO for CSE mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180003
Repalle SMO for BM mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180007
Parli SMO for kiosk application issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180009
Dadar SMO for kiosk receipt printer issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180020
Karjat SMO for kiosk domain issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180057
Arani SMO for BM mail issue -
26016 Muthuvel K 11/18/2022 9:57 11/18/2022 18:38 CIS202211180114
Mail review and response and helpdeskkiosk
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 mails reviewed
Gandhidham SMO for kiosk application issue
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 - CIS202211200001
Kallakuruchi SMO for service kiosk HP
Chamrajnagar SMO for CSE mail issue -
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 CIS202211210006
Bhandara SMO for Both kiosk Network issue
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 - CIS202211190092
Mancherial SMO for claims Laptop Mail
Chamrajnagar SMO for kiosk HP printer
Rajampet SMO for CSE domain login issue -
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 CIS202211210015
Suryapet SMO for BM domain login issue -
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 CIS202211210001
Ramagundam SMO for CSE mail issue -
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 CIS202211210029
Dabhoi SMO for Transaction kiosk receipt
Khopoli SMO for Service kiosk HP 1136
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 printer issue - CMS202211190130
Samalkota SMO for Kiosk cash device issue
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 forbes helpdesk - CIS202211210050
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 Arani SMO for kiosk add on card issue
Phone Support to region engineer Mr.

Parthiban for HP pc installation at
26016 Muthuvel K 11/21/2022 9:53 11/21/2022 18:35 thiruvannamalai SMO
Visit Ambattur and annanagar Cholams for

service kiosk dismantle activity and PM
activity- CMS202211220032 and
26016 Muthuvel K 11/22/2022 9:37 11/22/2022 18:39 CMS202211220063
Visit Ambattur and annanagar Cholams for

service kiosk dismantle activity and PM
activity- CMS202211220032 and
26016 Muthuvel K 11/22/2022 9:37 11/22/2022 18:39 CMS202211220063
Tumkur SMO for Service kiosk Booting issue
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 - CIS202211230002
Perundurai SMO for BM mail issue -
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211230009
Chengalpattu SMO for Transaction kiosk

cash device and cheque device issue -
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211220095

26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211230011
Kalpakkam SMO for Network issue first level

26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 flt done and call reassigned to wan team
Sriperumbudur SMO for Network issue first

26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 team
Madhavaram SMO for BM mail issue -
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211230037
Wanaparthy SMO for Transaction kiosk

26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211230057
Samastipur SMO for Transaction kiosk
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 Cheque device issue - CIS202211230081
Samastipur SMO for kiosk cashdevice issue -
26016 Muthuvel K 11/23/2022 9:52 11/23/2022 18:24 CIS202211230082
Pattukottai SMO for Transaction kiosk HP
Visit Tambaram Cholams for Service kiosk

26016 Muthuvel K 11/24/2022 8:57 11/24/2022 18:03 dismantle activity - CMS202211240045
Visit Tambaram Cholams for Service kiosk

26016 Muthuvel K 11/24/2022 8:57 11/24/2022 18:03 dismantle activity - CMS202211240045
Redhills SMO for kiosk cash device issue -
26016 Muthuvel K 11/24/2022 8:57 11/24/2022 18:03 CIS202211240062
Dindigul SMO for Kiosk cash device issue -
26016 Muthuvel K 11/24/2022 8:57 11/24/2022 18:03 CIS202211240063
Sangareddy SMO for Transaction kiosk
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 Alarm board issue - CIS202211250001
Fatua SMO for Transaction kiosk Receipt
Mettupalayam SMO for Transaction kiosk

Chengalpattu SMO for Network issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211240091
Dabhoi SMO for Service kiosk DMS scan
Tuni SMO for Service kiosk HP printer issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250048
Thiruvallur SMO for network issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250083
Tuticorin SMO for Kiosk application issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250184
Jamnagar SMO for kiosk application issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250186
Silvasa SMO for kiosk application issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250181
thuraiyur SMO for for kiosk application issue
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 - CIS202211250073
Neelamangalam SMO for service kiosk issue
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 - CIS202211250070
Gudiyatham SMO for Transaction kiosk
Bobbili SMO Network issue -
26016 Muthuvel K 11/25/2022 9:56 11/25/2022 18:36 CIS202211250074
Gandhitham SMO for Kiosk application issue
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 - CIS202211260019
Ranipet SMO for Service kiosk network issue
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 - CIS202211260029
Bhavani SMO for service kiosk epolicy link
Purnia SMO for kiosk application issue -
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 CIS202211250019
Morbi SMO Transaction kiosk receipt printer
Kapadvanj SMO for kiosk touch screen issue
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 - CIS202211250244
Uppal SMO for Service kiosk Booting issue -
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 CIS202211250257
Biharsharif SMO for kiosk cheque device
Sambalpur SMO for kiosk cash device issue -
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 CIS202211250262
Ravulapalem SMO for kiosk application issue
26016 Muthuvel K 11/26/2022 9:54 11/26/2022 18:33 - CIS202211250263
Virudhunagar SMO for kiosk online payment
Rajahmundry SMO for kiosk application
Dhenkanal SMO for kiosk receipt printer
Kakinada SMO for Transaction kiosk receipt
Munger SMO for kiosk cheque device issue -
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 CIS202211260091
Panruti SMO for Network issue first level flt

26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 done and call reassigned to network team
Ranchi Cholams claims laptop epolicy link
Tirupattur SMO for kiosk domain login issue
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 - CIS202211280023
Ranipet SMO for Service kiosk network issue
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 - CIS202211280024
Valsad SMO for Transaction kiosk receipt
Yeswanthpur SMO for kiosk safe locker issue
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 - CMS202211280034
Hubli Cholams for transaction kiosk
Kanchipuram SMO for network issue first

26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 team
Nagapatinam SMO for kiosk cash device
Tindivanam SMO for network issue first level

26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 flt done and call reassigned to region team
Tirupattur SMO for CSE mail issue -
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 CIS202211280116
Eluru SMO for kiosk application issue -
26016 Muthuvel K 11/28/2022 10:03 11/28/2022 18:36 CIS202211280073
Sriperumbudur SMO for Transaction kiosk

26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 HP 1020 printer issue - CIS202211290002
Vikarabad SMO for kiosk cheque device
Tiruthani SMO for UPS issue -
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 CIS202211090037
Hubli SMO for kiosk alarm board issue -
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 CIS202211090037
Gajuvaka SMO for kiosk alarm board issue -
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 CIS202211090037
sanand SMO for kiosk cash device issue -
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 CIS202211290027
Phone Support to forbeshelpdesk for
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 remote issue
Sanand SMO for kiosk online payment issue
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 - CIS202211290029
Kalna SMO for Transaction kiosk Booting
Guduvanchery SMO kiosk domain login issue
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 - CIS202211290072
Jalpaiguri SMO for kiosk application issue -
26016 Muthuvel K 11/29/2022 9:54 11/29/2022 18:31 CIS202211290077
Arani SMO for Transaction kiosk booting
Visit Arani SMO for transaction kiosk booting
26016 Muthuvel K 11/30/2022 7:00 11/30/2022 19:50 issue-CIS202211290096
Visit Arani SMO for transaction kiosk booting
26016 Muthuvel K 11/30/2022 7:00 11/30/2022 19:50 issue-CIS202211290096
Dabhoi SMO for service kiosk BDS scan issue
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 - CIS202211300035
Khopoli SMO for Transaction kiosk Add on
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 card issue - CMS202211300100
Coordinate with Wanteam and Mr.parthiban

26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 for Thiruvallur SMO Router configuration
Mayiladuthurai SMO for network issue -
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 CIS202212010004
Siwan SMO for kiosk cash device issue -
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 CMS202211300143
Devakottai SMO for Transaction kiosk
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 booting issue - CMS202212010012
Palthan SMO for Transaction kiosk slowness
Miryalguda SMO for kiosk application issue -
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 CIS202212010022
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 Poonamallee SMO for Network issue
Tiruvottiyur SMO for network issue -
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 CIS202212010042
Darjeling SMO for kiosk receipt printer issue
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 - CIS202212010089
Mettupalayam SMO for kiosk receipt printer
Shamshabad SMO for kiosk slowness issue -
26016 Muthuvel K 12/1/2022 10:06 12/1/2022 18:41 CIS202212010100
Visit Panruti SMO for PM activity-
26016 Muthuvel K 12/2/2022 5:26 12/2/2022 18:36 CIS202212020015
Visit Panruti SMO for PM activity-
26016 Muthuvel K 12/2/2022 5:26 12/2/2022 18:36 CIS202212020015
Nadiad SMO for kiosk application issue -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212020097
Koderma SMO for CSE mail issue -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212050003
Panskura SMO for kiosk cash and cheque
Avinashi SMO for BM mail issue -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212050012
Kanchikacherla SMO for Service kiosk
Lalganj SMO for kiosk cheque device issue -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212050017
Narasarapet SMO for Transaction kiosk
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 Domain issue - CIS202212050025
Ragunathpur SMO for CSE mail Issue -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212050030
Guduvanchery SMO for Service kiosk metal

Shamshabad SMO for kiosk cheque device
Arani SMO for CSE mail configuration -
26016 Muthuvel K 12/5/2022 9:56 12/5/2022 18:34 CIS202212050101
samastipur SMO for kiosk BDS and DMS scan
Vaniyambadi SMO for BM domain login
Panruti SMO for UPS issue -
26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 CIS202212060004
Godhra SMO for Transaction kiosk monitor

26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 Touch screen issue - CIS202212060011
Sivagangai SMO for Transaction kiosk metal

Arani SMO for service kiosk network issue -
26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 CIS202212060021
Chapra SMO for Transaction kiosk receipt
Warangal SMO for Transaction kiosk booting
Nagapatinam SMO for Transaction kiosk

application installation - CallID
26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 CIS202212060113
Coordinate with sriperumbudur SMO CSE for

new HP printer installation -
26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 CIS202211290002
Tiruvottiyur SMO for link down issue First

26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 team
Sitamari SMO for kiosk application
26016 Muthuvel K 12/6/2022 9:36 12/6/2022 18:54 installation - CIS202212060116
Bapatla SMO for BM mail issue -
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 CIS202212070005
Balangir SMO for kiosk application corrupted
Parli SMO for kiosk cash device issue -
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 CIS202212070039
Udumalaipet SMO for kiosk receipt printer
Hazaribag SMO for kiosk application issue -
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 CIS202212070092
shamshabad SMO for kiosk all the devices
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 offline issue - CIS202212070155
Khopoli SMO for kiosk HP 1020 printer issue
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 - CMS202212070038
Tirupattur SMO for CSE mail issue -
26016 Muthuvel K 12/7/2022 9:50 12/7/2022 18:33 CIS202212070156
Manaparai SMO for kiosk card payment
Visit Madhavaram and Tiruvottiyur SMO for
26016 Muthuvel K 12/8/2022 9:11 12/8/2022 18:02 PM activity-CIS202212080020
Visit Madhavaram and Tiruvottiyur SMO for
26016 Muthuvel K 12/8/2022 9:11 12/8/2022 18:02 PM activity-CIS202212080020
Chengalpattu SMO for Transaction kiosk HP

Narasarapet SMO for kiosk network issue -

Avadi SMO for Transaction kiosk application
Rajamundry SMO cluster manager laptop
Jamkhed SMO for Transaction kiosk new HP

26016 Muthuvel K 12/9/2022 10:11 12/9/2022 18:52 PC booting issue - CIS202212090008
Madhavaram SMO for kiosk network issue

26016 Muthuvel K 12/9/2022 10:11 12/9/2022 18:52 region team
Fatuha SMO for Transaction kiosk cash
Padra SMO for Transaction kiosk booting
Sholingur SMO for Kiosk application issue -
26016 Muthuvel K 12/9/2022 10:11 12/9/2022 18:52 CIS202212090089
Chamrajnagar SMO for Transaction kiosk

26016 Muthuvel K 12/9/2022 10:11 12/9/2022 18:52 new HP PC booting issue - CIS202212090064
Attending HP training with PAN india SMO
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 Team
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 Madhavaram SMO for network issue
Kumbakonam SMO for both kiosk network
Goregaon SMO for Transaction kiosk booting
kothagudem SMO for kiosk application issue
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 - CIS202212100043
Kalpakkam SMO for kiosk network issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100044
Purnia SMO for kiosk network issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100033
Srirangam SMO for network issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100032
Khambaliya SMO for kiosk application issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100037
Dabhoi SMO for kiosk application issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100036
Ramagundam SMO for kiosk application
Hazaribagh SMO for kiosk cash device issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100064
Hajipur SMO for kiosk application issue -
26016 Muthuvel K 12/10/2022 10:10 12/10/2022 19:11 CIS202212100062
sathiyamangalam SMO for kiosk booting
TaskType Duration TaskStatus Followup Customer TaskCat
Email 0:30 Closed
Email 0:30 Closed
Tickets 0:30 Closed Chola MS

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed
Email 0:45 Closed

Break 0:45 Closed


Break 0:15 Closed

Others 0:15 Closed
Site Visit 4:00 Closed

Break 0:45 Closed

Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed
Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed
Email 0:45 Closed


Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Email 0:30 Closed

Break 0:45 Closed


Break 0:15 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:45 Closed
Email 0:45 Closed

Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed

Others 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed

Break 0:45 Closed
Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed
Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Email 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:15 Closed

Email 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:45 Closed

Email 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Email 0:30 Closed
Tickets 0:30 Closed SMO Remote Support

Break 0:15 Closed

Break 0:45 Closed

Break 0:45 Closed

Break 0:45 Closed

Email 0:30 Closed

Break 0:45 Closed

Internal Meeting 1:00 Closed

Break 0:15 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:30 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed
Email 0:30 Closed

Break 0:45 Closed



Break 0:45 Closed

Break 0:15 Closed SMO Remote Support
Others 0:30 Closed

Others 0:15 Closed

Break 0:45 Closed

Break 0:45 Closed

Email 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed

Break 0:45 Closed


Break 0:45 Closed

Email 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed
Email 0:45 Closed

Break 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed
Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed
Email 0:30 Closed


Break 0:45 Closed

Email 0:45 Closed

Break 0:45 Closed


Break 0:15 Closed

Email 0:45 Closed
Others 0:15 Closed
Others 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed
Others 0:15 Closed
Break 0:45 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed
Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Customer Meeting 0:30 Closed SMO Remote Support

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:15 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed



Break 0:45 Closed
Email 0:30 Closed

Break 0:15 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:30 Closed
Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Email 0:30 Closed

Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed


Email 0:30 Closed
Break 0:45 Closed

Break 0:15 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed


Break 0:30 Closed

Email 0:30 Closed
Break 0:45 Closed

Break 0:15 Closed

Break 0:30 Closed

Email 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 1:00 Closed

Break 0:15 Closed
Others 0:15 Closed

Email 0:30 Closed
Break 0:45 Closed

Email 0:45 Closed


Break 0:45 Closed
Others 0:45 Closed

Break 0:15 Closed
Others 0:30 Closed

Others 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:15 Closed
Others 0:15 Closed


Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Email 0:45 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:30 Closed

Email 0:30 Closed


Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Email 0:30 Closed


Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Email 0:30 Closed
Others 3:00 Closed

Break 0:45 Closed


Break 0:15 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Email 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed


Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:30 Closed

Email 0:30 Closed

Break 0:45 Closed
Others 0:30 Closed

Break 0:30 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:45 Closed

Email 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Email 0:30 Closed
Others 0:30 Closed

Project 4:00 Closed
Break 0:30 Closed
Project 4:00 Closed
Email 0:30 Closed Customer Perspective
Tickets 0:45 Closed Chola MS Customer Perspective

Break 0:15 Closed Customer Perspective


Site Visit 4:00 Closed Customer Perspective

Break 0:30 Closed Break




Others 0:15 Closed Customer Perspective





























Internal Meeting 1:30 Closed Customer Perspective























































































































































Tickets 0:30 Closed Chola MS Break



















Customer Meeting 0:30 Closed Chola MS Customer Perspective






















Project 0:30 Closed Customer Perspective






Tickets 0:30 Closed Chettinad Customer Perspective






































Customer Meeting 1:30 Closed Chola MS Customer Perspective



Time Sheet 2022-05-01 to 2022-12-10

26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 smo cell moved
CIS202205040011-peddisettybhanus-
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 instructed user to use ADSS portal.
CIS202205040014-kiosktenali -instructed
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 user to use ADSS portal.
CIS202205040008-riteshshaha-instructed
CIS202205040040-Poonamalle-Avadi-
Sriperambadur. cctv status checked and
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 update to admin team.
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 tea break
CIS202205040036-anguselvir-mail sync and
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 rules done
CIS202205040034-kioskAVINASHI-safe
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 locker issue resolved
CIS202205040057-Cuttack-cctv status
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 checked and update to admin team.
CIS202205040007-kioskpalani-kiosk booting
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 issue resolved
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 Lunch Break
CIS202205040088-mirjolkaraniketa-
CIS202205040096,CIS202205040097,CIS202
205040099--Bhiwandi-bhita-bhagalpur-
Branch open status checked and update Mr.
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 venkat
CIS202205040120-bhaktipadam1-instructed
CIS202205040123-kioskkodinar-cash device
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 issue, checked and moved to asc
CIS202205040140-peddisettybhanus-
CIS202205040157-peddisettybhanus-ADSS
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 enrollment done
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 helpdesk mails reviewed and responded
26008 Imran Khan A 5/4/2022 9:16 5/4/2022 18:24 helpdesk calls reviewed and moved.
CIS202205050039- went to royapettah
26008 Imran Khan A 5/5/2022 9:29 5/5/2022 18:17 warehouse for spare collection
CIS202205050055-sarojkumar-instructed
CIS202205050051-karthikeyanp1-instructed
CIS202205050093-pidugunarendrakumar-
CIS202205050089-kiranh2-instructed user to
26008 Imran Khan A 5/5/2022 9:29 5/5/2022 18:17 use ADSS portal.
26008 Imran Khan A 5/5/2022 9:29 5/5/2022 18:17 helpdesk mail reviewed
CIS202205050096-Bhandup -cctv status
CIS202205050097-Dharmapuri -cctv status

CIS202205050074-kioskkaraikudi-kiosk app
CIS202205050155-Krishnagiri -cctv status

26008 Imran Khan A 5/5/2022 9:29 5/5/2022 18:17 netaccess own created calls closed.
CIS202205060005-Mayiladuthurai -cctv
26008 Imran Khan A 5/6/2022 9:23 5/6/2022 18:22 status checked and update to admin team.
Branch open status checking-

CIS202205060019-jangaon
CIS202205060020-parvathipuram
CIS202205060021-ghatgopar
CIS202205060022-kandivali east
CIS202205060023-repalle- Branch open
26008 Imran Khan A 5/6/2022 9:23 5/6/2022 18:22 status checked and update to Mr.Venkat
CIS202205060001-sitalhait-mail pwd issue
26008 Imran Khan A 5/6/2022 9:23 5/6/2022 18:22 resolved
CIS202205060058-Attur -cctv status checked
26008 Imran Khan A 5/6/2022 9:23 5/6/2022 18:22 and update to admin team.
CIS202205060059-Jehanabad -cctv status

CIS202205060081-Angul -cctv status
CIS202205060082-Kapadvanj-cctv status
CIS202205060096-patelarienm-mail
26008 Imran Khan A 5/6/2022 9:23 5/6/2022 18:22 reconfigured
CIS202205060142-KIOSKMALEGAON-
CIS202205060143-ashwinikumarkamble-
CIS202205070001-govindubr-instructed user
26008 Imran Khan A 5/7/2022 9:16 5/7/2022 18:16 to use ADSS portal.
CMS202205060098-venkateshk1i-bds dms
scan issue in pc , checked and moved to
26008 Imran Khan A 5/7/2022 9:16 5/7/2022 18:16 regional team.
CIS202205070006-sanjaykumar9-instructed
CIS202205070008-megarajam-instructed
CIS202205070016-Jalpaiguri-cctv status
CIS202205070017-srinivasaraod-instructed
CIS202205070018-utnuriprasad-instructed
CIS202205070036-gandhidham-Branch open
26008 Imran Khan A 5/7/2022 9:16 5/7/2022 18:16 status checked and update to mr.venkat
CIS202205070030-kiruthikasundarraj-
CIS202205070012-abhishekmangeshorpe-
bds site issue, checked and moved to
26008 Imran Khan A 5/7/2022 9:16 5/7/2022 18:16 respective apps team for further support
CIS202205070052-harishat-BDS scan issue
CIS202205070049-sarojkumar-instructed
CMS202205070062-nagvadiyamayurbhai -
CIS202205070101-gayathrim2-instructed
CIS202205070105-guddulal-instructed user
CIS202205070007-kpurushothamgoud-kiosk
auto restart issue, checked and moved to
26008 Imran Khan A 5/7/2022 9:16 5/7/2022 18:16 asc call
26008 Imran Khan A 5/9/2022 11:23 5/9/2022 20:01 8-netacces own created calls closed
CIS202205090074-Tenkasi -cctv status
26008 Imran Khan A 5/9/2022 11:23 5/9/2022 20:01 checked and update to regional team.
CIS202205090081-moinhusain-instructed
CIS202205090139-Karaikudi-cctv status
CIS202205090155-khushbud-Gsuite mail
CIS202205090168-chintalav1-instructed
CIS202205090092-shrikantdubey -mail sync
26008 Imran Khan A 5/9/2022 11:23 5/9/2022 20:01 and rules done
CIS202205090191-kiosklatur-instructed user
CIS202205090186-chimpiriashok-instructed
CIS202205090194-ashokkumarl1-TK hanging
26008 Imran Khan A 5/9/2022 11:23 5/9/2022 20:01 issue, checked and moved to asc pending
CIS202205100090-went to royapettah
warehouse and identified 2 routers and one
touch screen monitor and handeed over to
26008 Imran Khan A 5/10/2022 11:04 5/10/2022 20:03 admin team
CMS202205100009-khushbud-mail sync
CIS202205100092-Jayankondam-cctv status
CIS202205100096-himmatnagar
CIS202205100098-beed CIS202205100099-
jamnagar-Branch open status checked and
26008 Imran Khan A 5/10/2022 11:04 5/10/2022 20:03 update to Mr.Venkat
CIS202205100081-kioskpalani-only specific
mode of policy problem, checked and
26008 Imran Khan A 5/10/2022 11:04 5/10/2022 20:03 moved to gencon team
CIS202205100149-nilayaraja-ADSS
CIS202205100140-mohammadsabiks-mail
26008 Imran Khan A 5/10/2022 11:04 5/10/2022 20:03 sync and rules done
CIS202205100159-raminenimahesh-
CIS202205110057-lohardaga -cctv status
CIS202205110068-patelmanojkumaru1-link
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 flapping , checked and moved to wan team
CIS202205110083-sarjapur
CIS202205110084-repalle-Branch open
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 status checked and update to mr.venkat
CIS202205110091-abhanpur -cctv status
CIS202205110094-Aishwaryas2-ADSS
CIS202205110095-Padara -cctv status
CIS202205110130-Priyasawant-instructed
user to use ADSS portal and adss enrollment
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 done
CIS202205110170-dipeshkottawar-
CIS202205110069-Kioskkanchikacherla-tk
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 dispaly issue checked and moved to asc
CIS202205110184-rasipuram
CIS202205110186-satyamangalam-cctv
CIS202205110174-ankugupta -mail sync
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 done
CIS202205110198-KIOSKSIWAN-instructed
CIS202205110176-kapusandeep - link
26008 Imran Khan A 5/11/2022 11:25 5/11/2022 20:04 flap,moved to wan team
CIS202205120050-jangaon CCTV status.

Branch open status checked and update to
26008 Imran Khan A 5/12/2022 11:24 5/12/2022 20:03 mr.venkat
CIS202205120057-karneedis-instructed user
CIS202205120078-Thiruthuraipoondi -cctv
CIS202205120079-Coochbehar-cctv status
CIS202205120080-Ramgarh-cctv status
CIS202205120101-UNJHA -cctv status
CIS202205120095-shaiksaifali1-instructed
CIS202205120104-Mannargudi-cctv status
CIS202205120116-Perambalur-cctv status
CIS202205120128-elumalais1-instructed
CIS202205120133-velmuruganr1-instructed
CIS202205120137-thilagarajr1-instructed
CIS202205120132-arempulavamsi-mail sync
CIS202205120142-kioskpadra-kiosk login
26008 Imran Khan A 5/12/2022 11:24 5/12/2022 20:03 issue, checked and now working
CIS202205120148-vemularambabu1-
26008 Imran Khan A 5/13/2022 11:27 5/13/2022 20:05 11 netaccess own created calls closed.
CIS202205130054-palani-cctv status
CIS202205130055-Viruthunagar-cctv status
26008 Imran Khan A 5/13/2022 11:27 5/13/2022 20:05 checked and update to Regional team.
CIS202205130085-korba-cctv status checked
CIS202205130086-patan-cctv status checked
26008 Imran Khan A 5/13/2022 11:27 5/13/2022 20:05 and update to Regional team.
CIS202205130093-mukeshm1 -mail rules
26008 Imran Khan A 5/13/2022 11:27 5/13/2022 20:05 and sync done
CIS202205130132-arunprasanthp1-
CIS202205140070-kioskguda-card payment
CIS202205140074-Ghatkopar-dms issue
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 checked and resolved
CIS202205140075-chhotaudepur-online
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 payment issue resolved
CIS202205140077-niteshmahadik -cordys
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 link issue resolved
CIS202205140098-alluripadmavathi-mail
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 sync done
CIS202205140099-ashokkumarl1-mail rules
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 done
CIS202205140072-kioskdhrol-sk display
26008 Imran Khan A 5/14/2022 11:33 5/14/2022 20:06 issue.
CIS202205160004-srinivaskommu-instructed
CIS202205150003-geddamlakshmipriya-
CMS202205150004-shubhambhavsar-
CIS202205160009-sulakshnaahire-instructed
CIS202205160010-pareshkumarthakor-
CIS202205160002-shivajishirsath-mail sync
CIS202205160017-geddamlakshmipriya-mail
CIS202205160029-geddamlakshmipriya-
26008 Imran Khan A 5/16/2022 9:31 5/16/2022 18:05 12-netaccess own created calls closed.
CIS202205160035-rathavavikeshbhaiv-sk
26008 Imran Khan A 5/16/2022 9:31 5/16/2022 18:05 domain issue resolved
CIS202205160033-swatipawar1-kiosk
26008 Imran Khan A 5/16/2022 9:31 5/16/2022 18:05 booting issue, checked and moved to asc.
CIS202205160089-KIOSKRAYATHOTI -
CIS202205170010-krishnakumarrouth-
CIS202205170018-Morbi-cctv status
CIS202205170030-avinashi-cctv status
CIS202205170008-pulivarthisaratc -mail
26008 Imran Khan A 5/17/2022 9:33 5/17/2022 18:24 5-netaccess own created closed.
CIS202205170088-Pudukottai -cctv status

CIS202205170095-jayankondam-cctv status
CIS202205170115-Gudiyatham -cctv status

CIS202205170122-Metiaburuz-cctv status
CIS202205170123-Kodinar-cctv status
CIS202205170144-osmandabad
CIS202205170145-sarjapur-Branch open
26008 Imran Khan A 5/17/2022 9:33 5/17/2022 18:24 time checking.
CIS202205170134-usmanjamalshaikh-mail
26008 Imran Khan A 5/17/2022 9:33 5/17/2022 18:24 issue , checked and now working
CIS202205170153,CIS202205170154-
Thiruthuraipoondi ,Aranthangi-cctv status
CIS202205170169,CIS202205170180-
Beed,Ranipet-cctv status checked and
CIS202205170056-mdshakirm-bds issue
CIS202205180012-kioskproddatur-
CIS202205180001-maheshgaikwad-printer
issue,already one call in progress-
26008 Imran Khan A 5/18/2022 9:29 5/18/2022 18:17 CIS202205060060
CIS202205170208-nirajramnareshp-web
26008 Imran Khan A 5/18/2022 9:29 5/18/2022 18:17 mail issue resolved
CIS202205180002-gautamkumar2-mail
26008 Imran Khan A 5/18/2022 9:29 5/18/2022 18:17 config done
CMS202205180004-shaileshdange-sk
26008 Imran Khan A 5/18/2022 9:29 5/18/2022 18:17 booting issue, checked and moved to asc
CIS202205180081-Berhampore-cctv status
CIS202205180082-Perundurai-cctv status
CIS202205180084-Parli-cctv status checked
CIS202205180085-Dhenkanal-cctv status
CIS202205180086-Aurangabad-cctv status
CIS202205180088-Palani-cctv status
checked and update to admin team. and
CIS202205180089-Silvassa-cctv status
CIS202205180090-Gummidipondi-cctv
CIS202205180091-vimalkumarelangovan-
CIS202205180123-virudhachalam-cctv
status checked and update to admin team.
and CIS202205180124-Kandi-cctv status
CIS202205180125-kioskChoppadandi-
CIS202205180127-Parbhani-cctv status
checked and update to admin team. and
CIS202205180129-Dumdum-cctv status
checked and update to admin
team.CIS202205180135-Mathavaram-cctv
status checked and update to admin team.
CIS202205180144-Valsad-cctv status
26008 Imran Khan A 5/18/2022 9:29 5/18/2022 18:17 checked and update to Regioanl team.
CIS202205190005-kvijayasaradhireddy-
CIS202205190017-nishantkumarroy-link
26008 Imran Khan A 5/19/2022 9:22 5/19/2022 19:05 flap,checked and moved to wan team
CIS202205190010-balasubramaniank -mail
26008 Imran Khan A 5/19/2022 9:22 5/19/2022 19:05 rules and sync done
CIS202205190028-kioskMadhugiri-
CIS202205190030-anandjairam-instructed
CIS202205190053-kiosksholi-instructed user
CIS202205190074-kasaganiabilash -
CIS202205190083-dhivyakuppan-instructed
CIS202205190067-rasoolsyed-mail
26008 Imran Khan A 5/19/2022 9:22 5/19/2022 19:05 configured
CIS202205190102-Sirkali-cctv status
CIS202205190103-pollachi-cctv status
CIS202205190110-takahirogonda-instructed
CIS202205190128-Dindigul-cctv status
CIS202205190023-rajendraprasadd1-pdf
26008 Imran Khan A 5/19/2022 9:22 5/19/2022 19:05 open issue resolved
CIS202205190149-mdshakirm-motor cordys
CIS202205190165-swamisidlingappa-
CIS202205200003-vetrivelsivakumar-
CIS202205200004-Udgir-cctv status checked
CIS202205200022-Latur-cctv status checked
CIS202205200033-gohiljitendrasinhm-
26008 Imran Khan A 5/20/2022 9:24 5/20/2022 18:06 13-net access own created calls closed.
CIS202205200047-Arakonam-cctv status
CIS202205200048-Warangal-cctv status
CIS202205200070-GOBICHETTIPALAYAM-
cctv status checked and update to admin
26008 Imran Khan A 5/20/2022 9:24 5/20/2022 18:06 team.
CIS202205200071-Paramakudi-cctv status
CIS202205200121-Neyveli-cctv status
CIS202205200136-Sholingur-cctv status
CIS202205230059-huzurabad-cctv status
CMS202205230052-patelsutirth-instructed
CIS202205230077-kamleshwankhede-
26008 Imran Khan A 5/23/2022 11:29 5/23/2022 20:03 helpdesk calls reviewed and moved
CIS202205230078-kayamkhaniali-instructed
CIS202205230109-bilaspur-cctv status
CIS202205230112-gottapusuresh-instructed
CIS202205230167-jangapellisandeep-
CIS202205210124-kioskpudu-card payment
26008 Imran Khan A 5/23/2022 11:29 5/23/2022 20:03 issue, check and resolved
CIS202205230114-poulinnivedha-mail
license issue, checked and mailed to mmt
26008 Imran Khan A 5/23/2022 11:29 5/23/2022 20:03 team
CIS202205240072-Nadiad-cctv status
CIS202205240073-Erode-checked and
26008 Imran Khan A 5/24/2022 11:13 5/24/2022 20:04 mailed to respective team
CMS202205240035-
kunalmali,makvanakishan-instructed user to
CIS202205230114-poulinnivedha-mail
CIS202205240120-marthandam-cctv status
CIS202205240127-Srirangam-cctv status
CIS202205240128-paresharolkar-instructed
CIS202205240129-bhilai-cctv status checked
CIS202205240131-bilaspur-cctv status
CIS202205240133-Ulhasnagar-cctv status
CIS202205240143-kallakurchi-cctv status
CIS202205240144-ulundurpet-cctv status
CIS202205240188-sanjeetkumaru-instructed
CIS202205240204-BHEMANTHKUMAR-
CIS202205240192-kioskchandrapur-tk
26008 Imran Khan A 5/24/2022 11:13 5/24/2022 20:04 cheque device issue resolved
CIS202205250077-Darjeeling-cctv status
CIS202205250082-Morbi-cctv status
CIS202205250096-bhanudhareniya-
CIS202205250097-KIOSKBARODA-instructed
CIS202205250099-KADI-cctv status checked
26008 Imran Khan A 5/25/2022 11:14 5/25/2022 20:04 and update to regional team.
CIS202205250091-kiranh2-new gsuite patch
26008 Imran Khan A 5/25/2022 11:14 5/25/2022 20:04 updated, sync done
CIS202205250123-gujarat desaijigarkumar
rajeshkumarchande dipaksinhkothiya
guptaanjali khanmohsin maradiyavimal
sharmajitendra May@2505# password reset
CIS202205250052-amarjeetkumarr-mail
CIS202205250137-kioskcoochbihar-kiosk
26008 Imran Khan A 5/25/2022 11:14 5/25/2022 20:04 booting issue,checked and moved to asc
CIS202205250149-khobragadera-gsuite
26008 Imran Khan A 5/25/2022 11:14 5/25/2022 20:04 patch updated
CIS202205250156-desaijigarkumar-mail
CIS202205260047-Ara-cctv status checked
CIS202205260048-Amreli-cctv status
Branch open time checking

CIS202205260052-baruipur
CIS202205260053-cuttack,?Branch open
26008 Imran Khan A 5/26/2022 11:40 5/26/2022 20:11 time checked and update to MR.venkat.
CIS202205260063-Jajpur-cctv status
CIS202205260082-Neyveli-cctv status
CIS202205260086-MALEGAON-cctv status
CIS202205260093-GANDHIDHAM-cctv
CIS202205260117-sanidhurandhar -
CIS202205260115-lakshmanann1-instructed
CIS202205260114-Basirhat-printer issue
CIS202205260145-lakshmiprasanna-
CIS202205270045-kioskwarangal-instructed
CIS202205270060-tirupur-cctv status
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 checked and mailed to respective team
CIS202205270056-nirajkumara-instructed
CIS202205270079-rajanavsnageswara-
CIS202205270090-Dheerajkumar1-password
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 reset and adss enrollment.
CIS202205270111-shivprasadtale-gsuite
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 mail configuration done
CIS202205270114-ratnakarkulkarni-
CIS202205270141-kioskmedinipur-payment
CIS202205270176-KIOSKBHANDARAT-TM
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 AV updation done
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 CIS202205270175-sarana1 -mail sync done
CIS202205270143-sureshdeshmukh-mail
pwd issue mailed to mmt team-
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 CIS202205270177
CIS202205270158-lblohith-mail sync and
26008 Imran Khan A 5/27/2022 11:16 5/27/2022 20:04 patch installed
CIS202205280056-Nellore-cctv status
CIS202205280057-Gudur-cctv status
CIS202205280059-Nanded-cctv status
CIS202205280060-ulhasnagar-Branch open
26008 Imran Khan A 5/28/2022 11:16 5/28/2022 20:01 time checked and updated to mr.venkat
CIS202205280061-Kodinar-Branch open
26008 Imran Khan A 5/28/2022 11:16 5/28/2022 20:01 time checked and updated to mr.venkat
CIS202205280074-Pandharpur-cctv status
CIS202205280089-sachinb1-password reset
26008 Imran Khan A 5/28/2022 11:16 5/28/2022 20:01 and adss enrollment done
CIS202205280104-dipaksinhkothiya-
CIS202205280126-vallivenkatesh1 -mail sync
26008 Imran Khan A 5/28/2022 11:16 5/28/2022 20:01 done
CIS202205280130-shoebahmadshaikh-mail
26008 Imran Khan A 5/28/2022 11:16 5/28/2022 20:01 sync issue resolved
CIS202205280131-sapram1-instructed user
CIS202205280135-sanjaykumarjena-
smo cell moved- user raised tickets reviewed

26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 in ICTS and moved to respective team
CIS202205300032-pavithrago-mail sunc and
"CIS202205300069-ulhasnagar-10.28 am
CIS202205300071-khambhalia-10.00 am
CIS202205300073-himmatnagar-09.27 am -
Branch open time checked and update to
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 Mr.Venkat."
CIS202205300060-vikramkumarkapadi-
CIS202205300100-vaishnviingale-password
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 reset and adss enrollment.
CIS202205300101-KIOSKBHANDARAS-TM
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 AV updation
CIS202205300102-KIOSKBULDHANAT-TM AV
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 updation
CIS202205300108-Mayiladuthurai-cctv
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 status checked and update to regional team.
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 internal team meeting with IRA
CIS202205300128,CIS202205300129,CIS202
205300130-wanaparthy,GODHRA,Medchal-
26008 Imran Khan A 5/30/2022 9:24 5/30/2022 18:32 team.


CIS202205310012-kottenarendrababu-
CIS202205310014-KIOSKSATHUPALLI-TM AV
CIS202205310008-rupeshnawale-mail
CIS202205310040-KIOSKBULDANAS-TM AV
CIS202205310016-ganeshnan-mail sync
26008 Imran Khan A 5/31/2022 9:19 5/31/2022 18:17 done
CIS202205310053,CIS202205310054-
HALOL,aranthangi-cctv status checked and
26008 Imran Khan A 5/31/2022 9:19 5/31/2022 18:17 update to Regional team.
CIS202205310084-Buxar-cctv status checked
CIS202205310024-thalaripraveena-mail
26008 Imran Khan A 5/31/2022 9:19 5/31/2022 18:17 rules and sync done
CIS202205310108-bhemanthkumar-
CIS202205310117-KIOSKGONDIYAS-TM AV
"CIS202205310140-KIOSKGONDIAT-callid-
CIS202205310135 not able to take remote
or logmein ( not able to switch to admin
26008 Imran Khan A 5/31/2022 9:19 5/31/2022 18:17 account ) "

CIS202206010009-javalkarpavankumar-
CIS202205310166-pkrishnaveni-instructed
CIS202206010012-kioskchilakalur-adss
26008 Imran Khan A 6/1/2022 9:32 6/1/2022 18:08 enrollment of mobile no update done
CIS202206010008-durugeshal-mail sync
26008 Imran Khan A 6/1/2022 9:32 6/1/2022 18:08 done
CIS202206010013-pusalavamsikrishna-mail
CIS202206010041-Ghatshila-cctv status
CIS202206010029-aartisonkar-mail
CIS202206010034-ranjanmishra-mail sync
26008 Imran Khan A 6/1/2022 9:32 6/1/2022 18:08 done
CIS202206010026-rengadurais1-mail
26008 Imran Khan A 6/1/2022 9:32 6/1/2022 18:08 password issue resolved
CIS202206010091-Sarjapur-cctv status
CIS202206010097-KIOSKFORTTT-TM AV
26008 Imran Khan A 6/1/2022 9:32 6/1/2022 18:08 CIS202206010068-bhavanac-mail sync done

CIS202206010154-Kiranrt-instructed user to
CIS202206020015-aravinds2-mail sync and
CIS202206020033-Daltonganj-cctv status
CIS202206020034-KIOSKTUMSARS-TM AV
CIS202206020016-shruthid-sk booting issue
CIS202206020020-gayathrim1-sk lan cable
CIS202206020060-Poonamalle-cctv status
CIS202206020063-rohitsonwane-password
26008 Imran Khan A 6/2/2022 9:19 6/2/2022 18:15 reset and adss enrolment done
CMS202206020041-kioskkolhapur-kiosk
26008 Imran Khan A 6/2/2022 9:19 6/2/2022 18:15 booting , checked and moved to asc
CIS202206020073-Barasat-cctv status
CIS202206020086-DHANERA-cctv status
CIS202206020087-KIOSKMUMVIRART-TM
26008 Imran Khan A 6/2/2022 9:19 6/2/2022 18:15 AV updation
CIS202206020024-maherarohitkumar1-mail
CIS202206020068-kiosksachin-tk booting
26008 Imran Khan A 6/2/2022 9:19 6/2/2022 18:15 issue.
CIS202206020123,CIS202206020124-
Parli,Bhimavaram-cctv status checked and

CIS202206030038-kioskAmaravati-
CIS202206030045-prohinika-instructed user
26008 Imran Khan A 6/3/2022 11:17 6/3/2022 20:01 31- netaccess own created calls closed
CIS202206030061-Hajipur-cctv status
CIS202206030063-Berhampur-cctv status
CIS202206030102-kallakurichi-cctv status
CIS202206030103-Ramanagar-cctv status
CIS202206030104-Uluberia-cctv status
CIS202206030105-NANDED-cctv status
CIS202206030094-kiosksrikakulam-cheque
26008 Imran Khan A 6/3/2022 11:17 6/3/2022 20:01 device issue, checked and moved to asc
CIS202206030087-ranjanmishra-mail rules
26008 Imran Khan A 6/3/2022 11:17 6/3/2022 20:01 created and sync done
CIS202206030133-pvenkateswarreddy1 -
26008 Imran Khan A 6/3/2022 11:17 6/3/2022 20:01 mail sync done
CMS202206030121-
vaibhavpanchal,jobanmahmadhusen,pancha
ljigarbhai,thakkarraj,vishalgsevak- password
26008 Imran Khan A 6/3/2022 11:17 6/3/2022 20:01 reset done

CIS202206040008-battuneerajkumar-
CIS202206040026 -kioskwarangal-content
26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 block issue-hdfc card issue resolved
CIS202206040012-ravindrababur -mail sync
CIS202206040022-kioskchamarajanagar-hplj
26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 1020 printer issue resolved
CIS202206030111-krishnab1-mail sync issue
CIS202206040062-suryar1-password reset
26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 and adss enrollment.
CIS202206040063-Chidambaram -cctv status

26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 checked and update to Regional team
CIS202206040034-rahulkumars2-mail rules
26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 created
CIS202206040104-dholuvishalkumarp-
CIS202206040105-SACHIN-cctv status
CIS202206040078-kioskmotihari-apd policy
generating issue, hcecked and moved
26008 Imran Khan A 6/4/2022 9:22 6/4/2022 18:32 respective apps team

CIS202206060069-BOTAD-cctv status
CIS202206060079-kadrishahejadarif-mail
CIS202206060127-sakthivelr3-mail
26008 Imran Khan A 6/6/2022 11:34 6/6/2022 20:09 configuration
CIS202206060134-vaibhavpanchal-
CIS202206060139-kioskhowrah-cheque
26008 Imran Khan A 6/6/2022 11:34 6/6/2022 20:09 device issue resolved
asc pending calls update get from regional

tean and updated to customer in ICTS and
26008 Imran Khan A 6/6/2022 11:34 6/6/2022 20:09 moved to respective team

CIS202206060054-mdrabiullah1-link issue,
26008 Imran Khan A 6/6/2022 11:34 6/6/2022 20:09 checked and moved to wan team
CIS202206060159-ktirupatireddy -mail sync
26008 Imran Khan A 6/6/2022 11:34 6/6/2022 20:09 done

CIS202206070028-niteshnahake-sk app
26008 Imran Khan A 6/7/2022 11:11 6/7/2022 20:12 installed
CIS202206070049-Gudular-cctv status
CIS202206070060-Palani-cctv status
CIS202206070069-kioskadilabad-instructed
CIS202206070066-kioskadoni-domain issue,
26008 Imran Khan A 6/7/2022 11:11 6/7/2022 20:12 checked and moved to asc

CIS202206070124-BARAMATI-cctv status
CIS202206070139-amjadkhan1-instructed
CIS202206070098-reshmagopale-mail
CIS202206070142-thombaresanjays-hplj
26008 Imran Khan A 6/7/2022 11:11 6/7/2022 20:12 1020 printer issue resolved
CIS202206070130-chamarsanjaykumar-mail
CIS202206070055-rakeshranjan2-hplj 132a
26008 Imran Khan A 6/7/2022 11:11 6/7/2022 20:12 printer issue, checked and moved to asc

CIS202206080069-Khed Rajgurunagar-cctv
CIS202206080080-amitkumarm1-dms scan
CIS202206080088-Munger-cctv status
"21- netaccess own created calls closed and
26008 Imran Khan A 6/8/2022 11:22 6/8/2022 20:12 updated to ops team. "
CIS202206080095-Balurghat-cctv status
CMS202206080075,CMS202206080079-
shivanibengupta,bharatkaniyalal,rahulbhaiv
aghela,mihirpawar-instructed user to use
26008 Imran Khan A 6/8/2022 11:22 6/8/2022 20:12 ADSS portal.
CIS202206080116-bharathkumar-password
26008 Imran Khan A 6/8/2022 11:22 6/8/2022 20:12 reset and adss enrollment done
CIS202206080119,CIS202206080120-
Panruti-Baruipur-cctv status checked and
CIS202206080123-KIOSKRAJKOTT-TM AV
CIS202206080141-harpreetkaurk-instructed
CIS202206080143-KIOSKPANVELT-TM AV
CIS202206080144-Mohamedps-instructed
CIS202206080142-kioskpatan-cash device
CIS202206080165,CIS202206080166-
Kioskgudur,jangapellisandeep-instructed
CIS202206080150-nawadkarravindras rules
CIS202206080068-kkarthikeyan-mail issue

CIS202206090040,CIS202206090041-
Rasipuram,Warangal-cctv status checked
5- netaccess own created calls closed and
26008 Imran Khan A 6/9/2022 11:20 6/9/2022 20:06 updated to ops team.
CIS202206090042,CIS202206090043-
NAMAKKAL,thuraiyur-cctv status checked
CIS202206090044,CIS202206090045-
Latur,ramgarh-cctv status checked and
CIS202206090047-shrikantkulakarni-
CIS202206090066-Dharapuram-cctv status
CIS202206090088,CIS202206090107-
Washim and Hingoli,MORBI-cctv status
CIS202206090102-Raiganj and
Dhanera,Balangir-cctv status checked and
CIS202206090126-kioskwarangal-card
CIS202206090122-medisettiramakr-
CIS202206090060-satishkumartiwary-kiosk
26008 Imran Khan A 6/9/2022 11:20 6/9/2022 20:06 slow issue, checked and now working
CIS202206090134-kioskkadi-cash device

CIS202206100026-Phaltan-cctv status
CIS202206100038-English Bazar-cctv status

CIS202206100065-Basirhat-cctv status
CIS202206100072-reshmagopale -instructed
CIS202206100082-rohitrodrigues-instructed
CIS202206100086-vinodkamble-instructed
CIS202206100096-BAPUNAGAR-cctv status
CIS202206100091-kotharamakrishna -mail
CIS202206100113-rajkumargudiwadadn1-
26008 Imran Khan A 6/10/2022 11:19 6/10/2022 20:17 gencon issue at laptop resolved
CIS202206100128-kiosklatur-instructed user
CIS202206100120-sachinjoshi-instructed
CIS202206100125-doddybasaiah-instructed
CIS202206100116-kioskudumalai-receipt
26008 Imran Khan A 6/10/2022 11:19 6/10/2022 20:17 printer issue resolved
CIS202206100119-kariyamanishk-hplj 1020
26008 Imran Khan A 6/10/2022 11:19 6/10/2022 20:17 printer issue resolved

CIS202206110043-VYARA-cctv status
CIS202206110041-rpriyadharshini-gencon
CIS202206110081-Sahibaganj-alarm board
CIS202206110052-mukkanareshkumar-mail
CIS202206110095-kmuthukannan-
CIS202206110103-kioskpatancheru-
CIS202206110118-cooch bihar-domain join
CIS202206110117-kioskmodassa-cash
26008 Imran Khan A 6/11/2022 11:24 6/11/2022 20:01 device jam issue resolved

26008 Imran Khan A 6/11/2022 11:24 6/11/2022 20:01 team and updated to customer

CIS202206130015-manojpimple-instructed
CIS202206110125-chintalav1-instructed
26008 Imran Khan A 6/13/2022 9:29 6/13/2022 18:10 CIS202206130006-bibekdas-mail sync done
CIS202206130014-madamanchihareesh-mail
CIS202206130020-parmarjyotic-mail sync
CIS202206130069-Barshi-cctv status
CIS202206130070-Nagapattinam-cctv status
CIS202206130079-bhalchandrai-instructed
CIS202206130004-kioskpaithan-booting
CIS202206130094-sanidhurandhar-
CIS202206130011-kioskidar-safe locker
CIS202206130122,CIS202206130143-
korba,OSMANABAD-cctv status checked and

CIS202206140011-Beed-cctv status checked
CIS202206140009-harishr2-excel files open
CIS202206140014-akashgargote-instructed
CIS202206140017-vunthelasravankumar-
network issue , checked and moved to wan
26008 Imran Khan A 6/14/2022 9:21 6/14/2022 18:19 team
CIS202206140073-Kisangani-cctv status
CIS202206140075-Habra-cctv status
CIS202206140076,CIS202206140151-
paramathivelur,Sirkazhi-cctv status checked
CIS202206140077-Khunti-cctv status
CIS202206140089,CIS202206140090-
Airoli,Kumbakonam-cctv status checked and
CMS202206140059-senthilkumara1-sk
CIS202206140106,CIS202206140135,CIS202
206140136-Theni,Chidambaram,Jalna-cctv
status checked and update to Regional
26008 Imran Khan A 6/14/2022 9:21 6/14/2022 18:19 team.
CIS202206140093-praveenkumars1 -mail

CIS202206140191-kioskhajipur-kiosk
26008 Imran Khan A 6/15/2022 9:21 6/15/2022 18:36 booting issue resolved
CIS202206150002-kathiravakarthikeyan-sk
26008 Imran Khan A 6/15/2022 9:21 6/15/2022 18:36 os issue, checked and moved to asc
CIS202206150031-kiosksachin-alaram board
CIS202206150043-Kharagpur-cctv status
CIS202206150044,CIS202206150121-
Araria,Santacruz-cctv status checked and
CIS202206150054,CIS202206150115-
Paithan,Srirangam-cctv status checked and
CIS202206150073,CIS202206150122-
Kendujhar,Goregaon-cctv status checked
CIS202206150077,CIS202206150111-
Bhilai,Bangoan -cctv status checked and
CIS202206150028-mayurrakeshbhai-mail
CMS202206150051-kioskahmedabad-kiosk

CIS202206160017-Purina-cctv status
CIS202206160018-Jhargram-cctv status
CIS202206160019-HUZURABAD-cctv status
CIS202206160021-Karajt Ahemadnagar-cctv
CMS202206160023-sameeruddin-sk booting
26008 Imran Khan A 6/16/2022 9:28 6/16/2022 18:16 issue, moved to asc
CIS202206160023-domalasatishkumar-mail
26008 Imran Khan A 6/16/2022 9:28 6/16/2022 18:16 settings changed
CMS202206160025-kioskmysore-kiosk kb
CIS202206160064-BAPUNAGAR-cctv status
CIS202206160070-Jalna-cctv status checked
CIS202206160103,CIS202206160104-
Katihar,Jamkhed-cctv status checked and
CIS202206160105,CIS202206160106,CIS202
206160113-
Midnapore,Perambalur,Surendranagar-cctv
CIS202206160111-kanavallivs-instructed

CIS202206170016-Omalur-cctv status
CIS202206170017-Ahemadnagar-cctv status
CIS202206170018-Shirur-cctv status
CIS202206170034-HUZURABAD
SANGAREDDY WANAPARTHY-cctv status
26008 Imran Khan A 6/17/2022 9:23 6/17/2022 18:45 checked and update to Mr.Kamal
CIS202206170048,CIS202206170130-
Chammarajnagar,Sitamarhi-cctv status
CIS202206170025-solankiranvirsinh-sk app
CIS202206170112,CIS202206170115-
devakottai,bhawanipatna-cctv status
CIS202206170022-matturiprasanths-sk
CIS202206170140-nanded-mail and sk app
26008 Imran Khan A 6/17/2022 9:23 6/17/2022 18:45 installation done

CIS202206200043-kioskkadapa-kiosk
CIS202206200068-kioskbhopalapalli-
CIS202206200083-Cumbum-cctv status
CIS202206200094-rajkumars5-instructed
CIS202206200107-sanidhurandhar-
CIS202206200056-bhargavkumarsolanki-
26008 Imran Khan A 6/20/2022 11:28 6/20/2022 20:04 mail reconfigured
CIS202206200131-Kioskpuri -instructed user
CIS202206200146-Barshi-cctv status
CIS202206200148-KIOSKVYARAAS-TM AV
26008 Imran Khan A 6/20/2022 11:28 6/20/2022 20:04 Updation done
CIS202206200159-cvenkateswarlu1-
CIS202206200153-chidanandamurthycr-mail


CIS202206210053-kioskbalasore-instructed
CIS202206210058-JUNAGADH-cctv status
CIS202206210060-Ratnagiri-cctv status
CIS202206210068-Arani-cctv status checked
CIS202206210069,CIS202206210173-
kioskbalasore,anumandlapremsagar -
CIS202206210075-palladam-cctv status
CIS202206210092-Kalamboli-cctv status
CIS202206210093-Dabhoi-cctv status
CIS202206210099-kioskSIMHACHALAM-safe
26008 Imran Khan A 6/21/2022 11:23 6/21/2022 20:20 locker issue, checked and moved to asc
CIS202206210119,CIS202206210152-
Silvasa,Taloja-cctv status checked and
CIS202206210107,CIS202206210175-
Vaghasiyam,santoshdevidutts-instructed
CIS202206210131,CIS202206210160-
gohilhemanshu-ayyappasettyk -
shubhamupadhyay-instructed user to use
CIS202206210137-KIOSKSILVASAS-TM AV
26008 Imran Khan A 6/21/2022 11:23 6/21/2022 20:20 Updation
CIS202206210128-nikhilkanojia-mail settings
26008 Imran Khan A 6/21/2022 11:23 6/21/2022 20:20 changed
CIS202206210157-nanduriphanib -mail syn
26008 Imran Khan A 6/21/2022 11:23 6/21/2022 20:20 cand rules done
CIS202206210180-kondisettig-password
26008 Imran Khan A 6/21/2022 11:23 6/21/2022 20:20 reset and adss enrollment done
CIS202206210185-kioskkak-kiosk app issue
CIS202206220050-Bihta-cctv status checked
CIS202206220051-UNA-cctv status checked
CIS202206220053-Pimpri-cctv status
CIS202206220062-gitanjalideshmukh-
CIS202206220121-kioskkak-os issue ,
26008 Imran Khan A 6/22/2022 11:21 6/22/2022 20:16 informed to mr. kamal
CIS202206220129-AMRELI-cctv status
CMS202206220099-kioskPondycherry-
CIS202206220141-kioskMadhugiri-
CIS202206220151-SURENDRANAGAR-cctv
CIS202206220154-KIOSKSANGLITK1-TM AV
CIS202206220157-KIOSKKHAMBHLIAT-TM
26008 Imran Khan A 6/22/2022 11:21 6/22/2022 20:16 AV Updation done
CIS202206220152-pallabbera -mail sync
26008 Imran Khan A 6/22/2022 11:21 6/22/2022 20:16 done
CIS202206220172-pritamnayak-instructed
user to use ADSS portal,CIS202206220175-
kioskratnagiri-instructed user to use ADSS
26008 Imran Khan A 6/22/2022 11:21 6/22/2022 20:16 portal.
26008 Imran Khan A 6/22/2022 11:21 6/22/2022 20:16 CIS202206220162-vinothb-mail configured

CIS202206230067-Ara-cctv status checked
CIS202206230069-vishalprakashv-instructed
CIS202206230121-KHAMBALIYA -cctv status
CIS202206230162-sachinbhise-instructed
CIS202206230178-Bihta-cctv status checked
CIS202206230198-JAMNAGAR-cctv status
CIS202206230200-mullamahaboob-
CIS202206230214-BOTAD-cctv status
CIS202206230215-KIOSKSANGLID-TM AV
CIS202206230216,CIS202206230213-
bHemanthKumar,anumandlapremsagar -
26008 Imran Khan A 6/23/2022 11:17 6/23/2022 20:18 tean and updated to customer
CIS202206230201-kioskthiruvallur-kiosk app

CIS202206240056-kangeyam-cctv status
CIS202206240057-Villupuram-cctv status
CIS202206240058-Modasa-cctv status
CIS202206240111,CIS202206240112-
Dharapuram,Ulundurpet-cctv status
CIS202206240114-mandardeshpande-
CIS202206240148,CIS202206240149,CIS202
206240152,CIS202206240153,CIS202206240
154-
surendranagar,Sivagangai,Virudhachalam,C
HHOTAUDEPUR,BARGARH-cctv status
CIS202206240166-baroda- -alaram board
CIS202206240167-UNA-cctv status checked
PM report updated and shared with regional
26008 Imran Khan A 6/24/2022 11:14 6/24/2022 20:10 team

26008 Imran Khan A 6/25/2022 11:12 6/25/2022 20:12 PM report updated in master sheet

CIS202206250148-kioskGhatkopar -cash
26008 Imran Khan A 6/25/2022 11:12 6/25/2022 20:12 device issue, checked and moved to asc

CIS202206270002-kothumsirisha-instructed
CIS202206270060-nsrinivas1-instructed user
CIS202206270062,CIS202206270156-
PADRA,BHUJ-cctv status checked and
CIS202206270073-kioskahmednagar-
CIS202206250124-vishnukumars-os issue,
26008 Imran Khan A 6/27/2022 9:25 6/27/2022 19:14 checked and moved to asc.
CIS202206270080-mahabubnagar-cctv
26008 Imran Khan A 6/27/2022 9:25 6/27/2022 19:14 CIS202206250149-suryas-mail sync done
CIS202206270111-nsrinivas1-instructed user
CIS202206270112-Angul-cctv status checked
CIS202206270122-Bharuch-cctv status
CIS202206270125-una-cctv status checked

CIS202206280005-dharechaketanv-
CIS202206280020-AKLUJ-cctv status
CMS202206280027-Vikashsaw-instructed
CIS202206280019-sureshd3-mail sync and
CIS202206280068-Wardha-cctv status
CIS202206280069-SINNAR-cctv status
CIS202206280070-wanaparthy-cctv status
CIS202206280088-Ulhasnagar-cctv status
CIS202206280090,CIS202206280159-
Mannargudi,SANGAMNER-cctv status
CIS202206280118-KIOSKSANTACUZT-TM AV
CIS202206280119-KIOSKKALYANT-TM AV
CIS202206280131-Pandharpur-cctv status
checked and update to admin
team.CIS202206280157-Sitamarhi-cctv
CIS202206280093-swatipawar1-isolve link
issue, checked and mailed to respective
26008 Imran Khan A 6/28/2022 9:20 6/28/2022 18:20 team for further support

CIS202206280146-nuneanjareddy -link
26008 Imran Khan A 6/29/2022 9:23 6/29/2022 18:19 issue, checked and moved to wan team
CMS202206290031-jackulinamalanathan-
26008 Imran Khan A 6/29/2022 9:23 6/29/2022 18:19 mail sync and rules done
CIS202206290053-shibshankar-instructed
CIS202206290064-Bharuch-cctv status
branch open status checking.

CIS202206290071-akola CIS202206290072-
beed CIS202206290073-ghatkopar
CIS202206290074-bangaon branch open
26008 Imran Khan A 6/29/2022 9:23 6/29/2022 18:19 status checked and updated to venkat.
CIS202206290078-tirupathi-cctv status
CIS202206290101-sujeetkumarpandey-
CIS202206290024-nirajkumara-mail sync
CIS202206290096-kioskdharapuram-link flap
CIS202206290143-Bhayander-cctv status
CIS202206290018-kioskvirudhunagar-kiosk
26008 Imran Khan A 6/29/2022 9:23 6/29/2022 18:19 slow issue resolved

CIS202206300007-mpramodchavan-
CIS202206300003-yandamuriamala-mail
CIS202206300030-rakeshpatel2 -mail rules
26008 Imran Khan A 6/30/2022 9:10 6/30/2022 18:30 done
CIS202206300088-KIOSKDADART-TM AV
CIS202206300110-nizambad-cash device
issue, guided local engineer to resolve the
26008 Imran Khan A 6/30/2022 9:10 6/30/2022 18:30 issue

CIS202206300126-KIOSKBARAMATIT-TM AV
CIS202206300140-Amreli-cctv status

CIS202206300166,CIS202207010002-
kailashdevkar,shivashankarr-instructed user
CMS202207010010-sathishkumard3-
CIS202207010039-rakeshranjan2-instructed
CIS202207010064-KIOSKBHAVNAGART-TM
CIS202206280093-swatipawar1-isolve link
26008 Imran Khan A 7/1/2022 9:14 7/1/2022 18:19 issue, checked and resolved
CIS202207010077-muskankhan-instructed
CMS202207010082-sudhirtripathi1-
CMS202207010091-mohamedps-instructed
CIS202207010096-KIOSKSATARAS-TM AV


CIS202207020002-ahamedshareefmd-
CIS202207010097-kioskbeed-cash device
26008 Imran Khan A 7/2/2022 9:10 7/2/2022 18:17 issue,moved to asc
CIS202207020003-kioskPaithan-kiosk
26008 Imran Khan A 7/2/2022 9:10 7/2/2022 18:17 booting issue, checked and now working
CIS202207020013-jeevang-instructed user
CIS202207020031-KIOSKSHIRPUR-instructed
CIS202207020058-deesa-cctv status
CIS202207020061,CIS202207020064-
Dombivali,IDAR-cctv status checked and
CIS202207010119-kioskBhavnagar-kiosk
CMS202207020087-KIOSKSOLAPUR1S-TM
CIS202207020073-KIOSKBHUJJT-TM AV


CMS202207040037-nimeshkadia-instructed
CIS202207040050-PALANPUR-cctv footage
26008 Imran Khan A 7/4/2022 11:19 7/4/2022 20:05 downloaded and shared to operation team
CIS202207040052,CMS202207040053-
kioskbobbili,kiosknellore-payment issue
CIS202207040086,CIS202207040087,CIS202
207040088,CIS202207040089,CIS202207040
090,CIS202207040091,CIS202207040092-
BARAMATI ,Palanpur,Deesa,Bankura,Raguna
thpur,Asansol,Durgapur-cctv status checked
CIS202206250123-kioskKavali-payment
CIS202207040120-Bhavnagar-cctv status
CIS202207040118-srinivasrajuladdika-
CIS202207040124-Dhaneshkumarm-
CIS202207050058,CIS202207050059-
Erode,korba-cctv status checked and update
26008 Imran Khan A 7/5/2022 11:23 7/5/2022 20:03 to admin team.
CIS202207050073-sanjeev2-dsr link issue.,

26008 Imran Khan A 7/5/2022 11:23 7/5/2022 20:03 checked and mailed to respective team.
CIS202207050079-thiruchencode -cctv
CIS202207050102-Gobichettipalayam-cctv
CIS202207050104-KIOSKMOTIHARE1T-TM
CIS202207050097-krishnabhimraok-bds link
scan issue, checked and moved to respective
26008 Imran Khan A 7/5/2022 11:23 7/5/2022 20:03 team
CIS202207050129,CIS202207050130,CIS202
207050131-
Chikkamagalur,Pudukottai,Kadur-cctv status
"CIS202207050137--Darjeeling-BB location -
English Bazar-dvr issue -Kharagpur-dvr issue
-Midnapore-dvr issue -Jhargram-dvr issue-
26008 Imran Khan A 7/5/2022 11:23 7/5/2022 20:03 team."
26008 Imran Khan A 7/5/2022 11:23 7/5/2022 20:03 CIS202207050138-manus1-mail sync done
CIS202207050140-darapanenigiridhar -mail
CIS202207060061-Beed-cctv status checked
CIS202207060077-KIOSKWARDHA-TM AV
CIS202207060082-PALANPUR -cctv data
26008 Imran Khan A 7/6/2022 11:22 7/6/2022 20:03 transfer done to local machine
CIS202207060090,CIS202207060091-
Bobbili,bokaro-cctv status checked and
CIS202207060105-MODASA-cctv status
CMS202207060049-KIOSKANANDS-TM AV
CIS202207060106-gayathrim2-sk slow and
26008 Imran Khan A 7/6/2022 11:22 7/6/2022 20:03 mail issue resolved
CIS202207060130-Vijayanagaram-cctv
CIS202207060138-KIOSKGHAT-instructed
CIS202207060142-jangapellisandeep-
CIS202207060146-naravenivaraprasad-mail
CIS202207060150-kioskbarasat-kiosk policy
26008 Imran Khan A 7/6/2022 11:22 7/6/2022 20:03 print issue resolved

CIS202207070051-korba-cctv status checked
CIS202207070053-Asansol-cctv status
CIS202207070056-giridih-cctv status
CIS202207070059-KIOSKPADRAS-TM AV
CIS202207070060-biswajitroy-instructed
CIS202207070063-DAUND -cctv status
CIS202207070077-KIOSKJAMNAGARS-TM
CIS202207070083-Mohankumarg-instructed
CIS202207070094-chudasamanayan-mail
26008 Imran Khan A 7/7/2022 11:25 7/7/2022 20:04 configuration done
CIS202207070122,CIS202207070125-
Elangor1,kioskJangaon-instructed user to
CIS202207070090-kioskguntakal-cash device
26008 Imran Khan A 7/7/2022 11:25 7/7/2022 20:04 issue hcecked and moved to asc
CIS202207070124-kioskpalghar-cheque

CIS202207080046-UDUMALAIPETTAI -cctv
CIS202207080047-Redhills-cctv status
CIS202207080050-kioskahmednagar-
26008 Imran Khan A 7/8/2022 11:23 7/8/2022 20:12 password and adss enrollment done
CIS202207080056-KIOSKWARDHAS-TM AV
CIS202207080080-Tuticorin-cctv status
CIS202207080082-KIOSKPADRT-TM AV
CIS202207080099,CIS202207080101-
palani ,Bhimavaram-cctv status checked and
CIS202207080127-Narasapuram-cctv status
CIS202207080139-kioskthiruman-instructed
CIS202207080141-abhishekmangeshorpe-sk
26008 Imran Khan A 7/8/2022 11:23 7/8/2022 20:12 app issue resolved

CIS202207110006-KIOSKGUNTAKAL-
CIS202207110002-gprabaharan -mail setup
26008 Imran Khan A 7/11/2022 9:21 7/11/2022 18:03 installed and sync done
CIS202207110008-AVINASHI-sk booting
26008 Imran Khan A 7/11/2022 9:21 7/11/2022 18:03 issue, chekced and moved to asc
CIS202207110003-seelamgopalakrishna- link
26008 Imran Khan A 7/11/2022 9:21 7/11/2022 18:03 down , moved to wan team
CIS202207110049-Ghatshila -Jamshedpur -
Saraikela -Chaibasa -cctv status checked and
CIS202207110050-Asansol-cctv status
CIS202207110074-Mannargudi -cctv status

CIS202207110085,CIS202207110086-
Sivakasi ,Muzaffarpur-cctv status checked
CIS202207110087-KIOSKPHALTANT-TM AV
CIS202207110101-KIOSKAMRELIS-TM AV

CIS202207120002-saravananv1-instructed
CIS202207120018-kioskVENKATAGIRI-
CIS202207110140-kowsalyadevik-mail
CIS202207120040,CIS202207120041-
Khambhaliya,Bhavani -cctv status checked
CIS202207120053-basirhat-content block
CIS202207120062-kioskgudur -instructed
CIS202207120011-sathiyapriyas-mail sync
CIS202207120074-Mandya-cctv status
CIS202207120078-KIOSKKALAMBOLIT-TM
CIS202207120101,CIS202207120102-
GOBICHETTIPALAYAM ,Yavatmal -cctv status
CIS202207120130-hiteshkumarmevada-


branch open time checking.

CIS202207130024-bavla-10.04 am
CIS202207130025-dadareast-not working
call assigned to admin team-
CIS202207130020 CIS202207130026-
kalamboli-still not opened branch open time
26008 Imran Khan A 7/13/2022 9:25 7/13/2022 18:30 checked and shared to Mr. venkat.
CIS202207130036-shivajishirsath-instructed
CIS202207130044-Suri -cctv status checked
CIS202207130049-Chavansunil1-instructed
CIS202207130050-Pudukkottai -cctv status

CIS202207130022-ajithkumarm2-mail latest
26008 Imran Khan A 7/13/2022 9:25 7/13/2022 18:30 setup installed
CIS202207130085,CIS202207130086-
wada,Mayiladuthurai-cctv status checked
CIS202207130087-kioskBHIWANDI-
CIS202207130006-lvenkatesh -mail sync
26008 Imran Khan A 7/13/2022 9:25 7/13/2022 18:30 done
CMS202207130055-mandalivivek-instructed
CIS202207130131,CIS202207130157-
Tenkasi,Rampurhat-cctv status checked and
CIS202207130133-KIOSKMORBIS-TM AV
CIS202207130164-KIOSKBHIVANDIS-TM AV
Updation done CIS202207130174-
Samastipur-cctv status checked and update

CIS202207140021,CIS202207140002-
kothumsirisha,abhinam-instructed user to
CIS202207140006-kathiravakarthikeyan-sk
26008 Imran Khan A 7/14/2022 9:19 7/14/2022 18:14 booting issue , check ed and moved to asc
CIS202207140114,CIS202207140115,CIS202
207140116,CIS202207140118,CIS202207140
119-
Bolpur,Samastipur,Phaltan,Burdwan,Kalna-
26008 Imran Khan A 7/14/2022 9:19 7/14/2022 18:14 team.
CIS202207140180-doddybasaiah-instructed
CIS202207140186-kioskWarangal-instructed
CIS202207140001-rajendraprasadsvb-mail
26008 Imran Khan A 7/14/2022 9:19 7/14/2022 18:14 issue , checked and now working
CIS202207140190-KIOSKTURBHET-TM AV
CIS202207140215-Akola -cctv status
CIS202207140216-kioskvijayawada-
CIS202207140224,CIS202207140226-
Dadar,Yavatmal -cctv status checked and
26008 Imran Khan A 7/14/2022 9:19 7/14/2022 18:14 mail server issue calls reviewed and closed.

CIS202207140256-sunilpal-instructed user
CIS202207140016-abulhassan2- gateway
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 drops moved to wan team
CIS202207140262-lakshmikanthanb1 -mail
CIS202207150007-sourabhpal-link flap ,
CIS202207150034,CIS202207150035-
Mettupalayam,Lalganj -cctv status checked
CIS202207150011-rameshsampangi-mail
CIS202207150018-bhavanac-mail issue,
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 checked and now working
CIS202207150101,CIS202207150102,CIS202
207150104-Baramati ,Araria .Barshi -cctv
CIS202207150039-kiosksitamadhi-kiosk app
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 issue, checked and moved to forbes team
CIS202207150113-Chapra -cctv status
CIS202207150026-kiosktiruvot-kiosk app
issue, checked and now working
CIS202207150028-naveenkumars4-mail sync
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 done
CIS202207150006-kioskgudur-kiosk
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 slowness issue resolved
26008 Imran Khan A 7/15/2022 9:11 7/15/2022 18:24 CIS202207140080-arjunanp -mail sync done

CIS202207160001-balachandarr-instructed
26008 Imran Khan A 7/16/2022 9:15 7/16/2022 18:52 CIS202207140048-nalinis-mail sync done
CIS202207150067-mdwasimahmed-mail
CIS202207160049-Dadar-cctv status
CIS202207160052-kamalkumarg-mail sync
CIS202207160055-Bhiwandi-cctv status
CIS202207160074-KIOSKJUNAGADHS-TM AV
CIS202207160080-abhinam-network issue,
checked and moved to wan team for further
26008 Imran Khan A 7/16/2022 9:15 7/16/2022 18:52 support
CIS202207160101-sonatyenav-instructed
CIS202207160106-kiosknanjagode-
CIS202207150108-sachinjoshi-mail
CIS202207160111-KIOSKARNGABAD1T-TM
CIS202207160121-paraklane -all devices
26008 Imran Khan A 7/16/2022 9:15 7/16/2022 18:52 offline issue resolved

CIS202207180156-ayyappasettyk-instructed
CIS202207180130,CIS202207180103,CIS202
207180130,
CIS202207180137,CIS202207180140,CIS202
207180145,
CIS202207180146,CIS202207180151,CIS202
207180155,CIS202207180167,CIS202207180
173,CIS202207180182,CIS202207180212,CIS
202207180214, -Core Network Issue in HO-
informed to user throgh call and mail about
26008 Imran Khan A 7/18/2022 11:18 7/18/2022 20:06 the issue
CIS202207180191,CIS202207180193-
Jhargram,Midnapur,Contai,KHURHDA -cctv
CIS202207180173-kioskdharapuram-kiosk
26008 Imran Khan A 7/18/2022 11:18 7/18/2022 20:06 login issue resolved
CMS202207180121-kioskAmbattur-kiosk
CIS202207180150-kioskVENKATAGIRI-kisok
26008 Imran Khan A 7/18/2022 11:18 7/18/2022 20:06 slow issue, checked and now working
CIS202207180188-kioskBhupalpalli-nw issue
26008 Imran Khan A 7/18/2022 11:18 7/18/2022 20:06 moved to wan team.
CMS202207180156-KAMISETTITHIRUPATHI -
CIS202207180248-KIOSKWASHIMS-TM AV
CIS202207180230,CIS202207180231,CIS202
207180233-Core Network Issue in HO-
informed to user throgh call and mail about
26008 Imran Khan A 7/18/2022 11:18 7/18/2022 20:06 the issue

CIS202207190054,CIS202207190055,CIS202
207190056,CIS202207190057-
PURI,avinashi,Anekkal,Idar-cctv status
CIS202207190072-vyavahareshekhar-ftp link
CIS202207190064-sumanmahata-mail
CIS202207190092-jeyamkondam-cctv status
CIS202207190097-
kioskKHEDRAJGURUNAGAR-Receipt printer
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 offline issue, checked and moved to asc
CIS202207190117-
Sarjapur,Jhargram,Narasaraopet,Begusarai-
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 team.
CIS202207190142,CIS202207190143,CIS202
207190144,CIS202207190145,CIS202207190
146,CIS202207190147,CIS202207190148,CIS
202207190149-
Ghatkopar,Burdwan,Rampurhat,Suri,himatn
agar,perundurai,Devakottai ,Santacruz-cctv
CIS202207190138-kamlenduk-drum issue,
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 checked and moved to respective team.
CIS202207190162-patelhiteshbhaim-
CIS202207180180-bibhuprasaddash-mail
CIS202207190157-kioskAdoni-kiosk app
CIS202207190170-kioskAhmednagar-
CIS202207190128-pratikmatang-isolve issue,
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 checked and moved to respective team
CIS202207190139-manikandanr6-sk Lan
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 cable issue., checked and moved to asc
CIS202207190136-kioskjamkhed-kiosk kb
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 issue,checked and now working
CIS202207190168-kioskKavali -safe locker
26008 Imran Khan A 7/19/2022 11:13 7/19/2022 20:14 issue, hcecked and moved to asc

CIS202207200070,CIS202207200071,CIS202
207200075,CIS202207200077-
Chilakaluripet,DADAR,Khed
Rajgurunagar,amaravati -cctv status checked
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 and update to admin team
CIS202207200083,CIS202207200084-
TENALI,kendrapada-cctv status checked and
CIS202207200085,CIS202207200199-
mohanr1,kioskhooghly-instructed user to
CIS202207200133,CIS202207200134,CIS202
207200135,CIS202207200136-
TUNI,bobbili,Kalamboli,Suri-cctv status
CIS202207180015-munirajm1-mail
issue,checked and working fine
CIS202207180077-kothumsirisha-mail
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 issue,checked and working fine
CIS202207180140-bhavanac-mail
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 issue,checked and working fine
CIS202207200173-
abulhasnat,rajiblama,pradipghosh,biplabma
ndal,subhamvishwakarma,srimantapramani
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 k-instructed user to use ADSS portal.
CIS202207200181-KIOSKGHATKOPARS-TM
AV Updation, checked and mailed to
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 regional team for further checking
CIS202207180200-sureshd3-mail sync done

CIS202207200182-pavanbachhav-mail sync
26008 Imran Khan A 7/20/2022 11:25 7/20/2022 20:11 done
CIS202207180162,CIS202207180227-
dileeps,yallammagarir-mail issue, checked
and now working
CIS202207180167,CIS202207180145-
niteshmahadik,mohammedmoinuddin1-mail
CIS202207180230,CIS202207180204-
samirbarman,yaseenbabas-mail issue,
checked and now working
CIS202207190013-skarthi1-mail issue,
CIS202207190003-matturiprasanths-mail
CIS202207180264,CIS202207190065-
kioskManapparai,bawanean-kiosk app issue,
CIS202207180233,CIS202207190014-
shoebahmadshaikh,gbhaskar-mail issue
CIS202207210070,CIS202207210071,CIS202
207210073-Khed
Rajgurunagar,PARADIP,Rajula-cctv status
CIS202207190067-ranjanmishra-mail issue
CIS202207190004-jayaprakashp3-mail sync
26008 Imran Khan A 7/21/2022 11:17 7/21/2022 20:04 done
CIS202207210079-abhishekmangeshorpe-
CIS202207180040-srinivasg1-sk and tk slow
CIS202207190091-ashishyadav2 -mail sync
26008 Imran Khan A 7/21/2022 11:17 7/21/2022 20:04 done
CIS202207210126,CIS202207210128-
Rasipuram ,Halol-cctv status checked and
CIS202207210137,CIS202207210139-
Korba,Chapra-cctv status checked and
CIS202207210170-vinothkumard2-
CIS202207210167-kioskarani-card payment
CIS202207210169-barariyamaheshg -mail
CIS202207210182-kioskJHARGRAM-safe lock

CIS202207220048-sathiyapriyas-instructed
CIS202207220075,CIS202207220077,CIS202
207220079,CIS202207220080-
Kavali,Madhavaram,Tiruchendur,Buldhana -
26008 Imran Khan A 7/22/2022 11:23 7/22/2022 20:08 team.
CIS202207220120,CIS202207220119,CIS202
207220117-
Jayankondam,Bhagalpur,Pollachi-cctv status
CIS202207220053-kioskphaltan-kiosk app
26008 Imran Khan A 7/22/2022 11:23 7/22/2022 20:08 issue, chekced and now working
CIS202207220122-srinivasanb-mail sync
26008 Imran Khan A 7/22/2022 11:23 7/22/2022 20:08 done
CIS202207220127-Nandyal-cctv status
CIS202207220129-mdtanauarali -mail sync
26008 Imran Khan A 7/22/2022 11:23 7/22/2022 20:08 done
CIS202207220130-mdtanaurali-internet
CIS202207220038-manishpradhan-online
CIS202207220152-kayamkhaniali-instructed
CIS202207220037-anupkumar2-nw issue,
checked and mailed to wan team for further
26008 Imran Khan A 7/22/2022 11:23 7/22/2022 20:08 checking
CIS202207220156,CIS202207220157-
Dombivali,Khopoli-cctv status checked and

CIS202207230047-annaputharunkumar-
CIS202207230027-pranav1-instructed user
CIS202207230049-Purnia-cctv status
CIS202207230050-GUNTUR -cctv status
CIS202207230069-thiruthuraipoondi-cctv
CIS202207230060-veerakumarp-mail syn
26008 Imran Khan A 7/23/2022 11:10 7/23/2022 20:05 done
CIS202207230067-ANGUSELVIR-mail sync
CIS202207230079-Bandarroad-cctv status
CIS202207230052-kiosknellore-kiosk app
CIS202207230092-durgamramesh -
CIS202207230087-walunjnitini-mail sync
26008 Imran Khan A 7/23/2022 11:10 7/23/2022 20:05 done
CIS202207230111-BARBIL-cctv status
26008 Imran Khan A 7/23/2022 11:10 7/23/2022 20:05 helpdesk calls reviewed and responded

CIS202207250001-machhikirankumar-
CIS202207250016-sankarankovil-cctv status
26008 Imran Khan A 7/25/2022 9:13 7/25/2022 18:09 CIS202207250003-nalinis-mail sync done
CIS202207250028-Gooty-cctv status
CIS202207250018-Kioskmadanapalli-
CIS202207250039-BAPATLA -cctv status
CIS202207250012-kioskKATIHAR-kiosk
26008 Imran Khan A 7/25/2022 9:13 7/25/2022 18:09 booting issue , checked and moved to asc
CIS202207250023-kioskPRODDATUR-
26008 Imran Khan A 7/25/2022 9:13 7/25/2022 18:09 domain issue resolved
CIS202207250090-Srivilliputhur-cctv status
CIS202207250140-sakthisubam-instructed
CIS202207250152-Kendrapada-cctv status
CIS202207250165-KIOSKULASNAGART-TM

CIS202207250047-npsreenivas-vpn issue
CIS202207260044-Ariyalur-cctv status
CIS202207260014-kiosktuticorin-booting
CIS202207260013-vikrantjagtap-mail sync
26008 Imran Khan A 7/26/2022 9:20 7/26/2022 18:29 done
CIS202207260074-vyshaks-instructed user
CIS202207260075-Barbil -cctv status
CMS202207260041-kiosknanded-instructed
CIS202207260095-swatipawar1-mail sync
26008 Imran Khan A 7/26/2022 9:20 7/26/2022 18:29 done
CIS202207260007-sujitgadkari-mail
CIS202207260120-Parbhani-cctv status
CIS202207260124-kommuavinash-
CIS202207260109-kioskmandapeta-24v
26008 Imran Khan A 7/26/2022 9:20 7/26/2022 18:29 smps Burnt Issue, checked and moved to asc
CIS202207260140-kothumsirisha -instructed
CIS202207260148-shivamkumarsingh-
CIS202207260151--KIOSKARNGABAD1T-AV
status -KIOSKBIHARSHRK-AV status-av status
26008 Imran Khan A 7/26/2022 9:20 7/26/2022 18:29 checked and updated to Mr.Praba

CIS202207270001-manishkumarp2-
CIS202207270013-akashghadge-instructed
CIS202207270022-Nanded-cctv status
CIS202207260161-nitishbarsagade-mail
CMS202207260089-kioskjamshedpur-kiosk
app issue, checked and moved to respective
26008 Imran Khan A 7/27/2022 9:16 7/27/2022 18:20 team to check further
CIS202207270065,CIS202207270066,CIS202
207270067-Perambalur,Tamluk,Jalgaon-cctv
CIS202207270068,CIS202207270069,CIS202
207270070,CIS202207270072,CIS202207270
089-
Tadipatri,Davanagere,Dumdum,Junagadh,Sa
harsa-cctv status checked and update to
26008 Imran Khan A 7/27/2022 9:16 7/27/2022 18:20 admin team.
CIS202207270129-KIOSKUPPAL-instructed
CIS202207270144-Thiruthuraipoondi-cctv
CIS202207270103-shadaksharic-cordys
issue., checked and moved to respective
26008 Imran Khan A 7/27/2022 9:16 7/27/2022 18:20 team to check further.
CIS202207270167-Udgir-cctv status checked

CIS202207270169-kioskbhopalapalli-kiosk
26008 Imran Khan A 7/28/2022 9:22 7/28/2022 18:27 app issue, checked and now working
CIS202207280069,CIS202207280070-
Tindivanam,Pandharpur-cctv status checked
CIS202207280023-kamlenduk-mail rules
CIS202207280076,CIS202207280077-
Tamluk,kazipet-cctv status checked and
CIS202207270183-praveenkumars1-mail
26008 Imran Khan A 7/28/2022 9:22 7/28/2022 18:27 CIS202207280030-sapram1-mail sync done
CIS202207280100-poosarankumar-
CIS202207280107-Allagadda-cctv status
CIS202207280125-Dumdum-cctv status
CIS202207270157-ashokkumarl1-mail
CIS202207290005-Osmanabad-sk bootting
CIS202207290004-sharathkumarm-mail sync
CIS202207290022-Tamluk-cctv status
CIS202207290012-patelarienm-sk monitor
26008 Imran Khan A 7/29/2022 9:12 7/29/2022 18:18 issue., checked and moved to asc

CIS202207280155-keshavareddy1-mail sync
CIS202207290080-mdtanauarali-gencon
CIS202207290089,CIS202207290090-
kasaganiabilash,sanilkumark-instructed user
CIS202207290094-pradnyajagtap-instructed
CIS202207290104-Ariyalur-cctv status

CIS202207300003-karthickanandan-mail
26008 Imran Khan A 7/30/2022 9:18 7/30/2022 18:49 view issue resolved
CIS202207290125-geddamlakshmipriya-sk
CIS202207300009-moduguparvathi-mail
CIS202207300035-jangaon-cctv status
CMS202207300036-hinapathan-instructed
CIS202207300042-Kishanganj-cctv status
CIS202207300054-Palanpur-cctv status
CIS202207300055-pjeevanantham-
CIS202207300072-Bapunagar-cctv status
CIS202207300091-Sudhavenkatesh-
CIS202207300017-amitkalindi-gateway
26008 Imran Khan A 7/30/2022 9:18 7/30/2022 18:49 drops,checked and moved to wan team

26008 Imran Khan A 7/31/2022 9:15 7/31/2022 18:16 Sunday month end holiday support
26008 Imran Khan A 7/31/2022 9:15 7/31/2022 18:16 Lunch Break and tea Breaks
26008 Imran Khan A 7/31/2022 9:15 7/31/2022 18:16 Sunday month end holiday support

26008 Imran Khan A 8/1/2022 11:18 8/1/2022 20:12 22- netaccess own created calls closed.
CIS202208010072-Paradip-cctv status
CIS202208010074-chiragrai-instructed user
CIS202208010063-durugeshal-mail sync and
CIS202208010088-kumpatlaveerar-mail sync
CIS202208010078-amitjadhav-mail sync and
CIS202208010116-Sattupalli-cctv status
CIS202208010123-akibsayyad-instructed
CIS202208010127-kiosknandigama-
CIS202208010124-aquibfaisal-mail sync
26008 Imran Khan A 8/1/2022 11:18 8/1/2022 20:12 done
CIS202208010132 CIS202208010133
CIS202208010138-sutrejarajuk
ganeshmalandkar sachinjoshi-instructed
CIS202208010137-Mehabubnagar-cctv
CIS202208010115-chilakalanagar-link issue
26008 Imran Khan A 8/1/2022 11:18 8/1/2022 20:12 checked and mailed to wan team

CIS202208020032 CIS202208020034
CIS202208020038-Kumbakonam Khed
Rajgurunagar KOVILPATTI-cctv status
CIS202208020042-kioskgudur -instructed
CIS202208020031-pankajkumarsingh-mail
CMS202208020046-kioskhubli-tk app issue
CIS202208020047-skmabusubhani-sk
26008 Imran Khan A 8/2/2022 11:26 8/2/2022 20:03 booting issue checked and moved to asc
CIS202208020083 CIS202208020084
CIS202208020105-Godhra Tiruvarur
Porbandar-cctv status checked and update
CIS202208020111-vishwapriya1-instructed
CIS202208020059-ganeshnan-mail issue
26008 Imran Khan A 8/2/2022 11:26 8/2/2022 20:03 found nw issue checked and now working.
CIS202208020115-vigneshwaranu-
CIS202208020126 CIS202208020142-
sachinjoshi vaishanavipakal -instructed user
CIS202208020129-kioskJalgaon-safe locker
26008 Imran Khan A 8/2/2022 11:26 8/2/2022 20:03 issue checked and moved to asc
CIS202208020128-udaysarkar-hplj132a
26008 Imran Khan A 8/2/2022 11:26 8/2/2022 20:03 scanner issue resolved
CIS202208020131-sandipsen1-mail open
CIS202208020133-sourabhnayak1-

CIS202208030040-Nagappattinam-cctv
CIS202208030048 CIS202208030050
CIS202208030051-Bhiwandi Kapadvanj
Dombivali-cctv status checked and update
CIS202208030061-Sahibganj-cctv status
CIS202208030068-kioskthiruman-instructed
CIS202208030100-Viruthunagar-cctv status
CIS202208030086-kioskkhammam-cash and
cheque device issue checked and moved to
26008 Imran Khan A 8/3/2022 11:21 8/3/2022 20:08 asc
CIS202208030032-kioskrajampet-tk booting
CIS202208030108-sureshd3-mail rules and
CIS202208030114-sirajvali-instructed user to
CMS202208030109-adarshkumar1-
CIS202208030150-Thiruthuraipoondi-cctv
CIS202208030155-madamanchic-ie issue
chekced and moved to respective team to
26008 Imran Khan A 8/3/2022 11:21 8/3/2022 20:08 check further
CIS202208030161-kioskbaruipur-kiosk app
26008 Imran Khan A 8/3/2022 11:21 8/3/2022 20:08 issue checked and now working

CIS202208050034 CIS202208050035-
Sitamarhi CHIAKALURIPET-cctv status
CIS202208050038-Lohardaga-cctv status
CIS202208050070-KIOSKBETTIAHT2 -TM AV
CIS202208050074 CIS202208050075-
Bhayandar Kadayanallur-cctv status checked
CMS202208050107-saravanansp-sk domain
CIS202208050115-KIOSKSARAKLAT-TM AV
Updation. system slowness issue and
remote also not connect mailed to regional
26008 Imran Khan A 8/5/2022 11:11 8/5/2022 20:17 team
CIS202208050120-barshi-nw folder issue

CIS202208060026-rajendraprasadd1-mail
issue checked and now working
CIS202208060028-aquibfaisal-gencon access
issue checked and moved to respective apps
26008 Imran Khan A 8/6/2022 11:14 8/6/2022 20:30 team
CIS202208060051-UNJHA-cctv status
checked and update to admin team.
CIS202208050108-pallavimistri-kiosk app
CIS202208060053-dsmraghavendra-sk
booting issue checked and moved to asc
CIS202208060058-gollapraveenkumar1-
CIS202208060043-gbhaskar-sk booting issue

checked and moved to asc
CIS202208060072-Bhiwandi-cctv status
CIS202208060064-nithinkumarad-gencon
CIS202208060031-dsmraghavendra-kiosk
26008 Imran Khan A 8/6/2022 11:14 8/6/2022 20:30 not working issue checked and now working
CIS202208060031-dsmraghavendra-kiosk
26008 Imran Khan A 8/6/2022 11:14 8/6/2022 20:30 not working issue checked and now working
CIS202208060040-amitjadhav -mail sync

done CIS202208060056-kioskcoochbihar-
26008 Imran Khan A 8/6/2022 11:14 8/6/2022 20:30 card payment issue gc method sent to user
CIS202208060080-kioskaranthangi-link
down checked and moved to wan team
CIS202208050094-kioskKakinada-kiosk endo
payments issue checked and moved to
26008 Imran Khan A 8/6/2022 11:14 8/6/2022 20:30 respective for further checking
CIS202208060093-kioskbarasat-kiosk app
issue checked and under observation
CIS202208060096-Dombivali-cctv status
CIS202208060081-aquibfaisal-mail sync and
rules done CIS202208060118-
kioskmahabubabad -instructed user to use

CIS202208060122-kioskMOTIHARI-kiosk
CIS202208080004-kioskArsikere-safe locker
26008 Imran Khan A 8/8/2022 9:09 8/8/2022 18:09 open issue checked and moved to asc
CIS202208080208-KIOSKTUTCNT-TM AV
CIS202208080244-KIOSKPOLLACHIS-TM AV
CIS202208080289 CIS202208080290
CIS202208080291 CIS202208080292-
Coochbehar Darjeeling Unjha Howrah-cctv
54-mail server issue calls reviewed and
26008 Imran Khan A 8/8/2022 9:09 8/8/2022 18:09 closed.
CIS202208080314-KIOSKMUMVIRARS-TM

CIS202208090015-Thiruvanamalai-cctv
status checked and update to Regional
26008 Imran Khan A 8/9/2022 9:28 8/9/2022 18:11 team.
CIS202208090016-Thiruvanamalai-
CIS202208090056 CIS202208090057
CIS202208090059-Gaya Dharmapuri
dhenkanal-cctv status checked and update
CIS202208090078 CIS202208090079
CIS202208090081
CIS202208090084CIS202208090096-
Kendrapara Bhubaneswar Khurda unjha
Airoli-cctv status checked and update to
26008 Imran Khan A 8/9/2022 9:28 8/9/2022 18:11 admin team
CMS202208080118-gudipatikartheekk-mail
CIS202208090107-kioskkavali-instructed
CIS202208090119 CIS202208090120
CIS202208090121 CIS202208090124-
Goregaon Omalur Coochbehar UNA-cctv
CIS202208090125-kioskvijayawada-
CIS202208090027-prabuk1-mail
CIS202208080251-sudhavenkatesh-nw issue

CIS202208090178-saravananb-instructed
CIS202208100022 CIS202208100025
CIS202208100106-puri CUTTACK keonjhar -
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 team.
CIS202208090060-yenugulaprasanna-mail
CIS202208100042 CIS202208100059
CIS202208100107-aranthangi Washim
Barackpur -cctv status checked and update
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 to regional team.
CIS202208100073 CIS202208100074
CIS202208100109-Narasaraopet Barshi
Theni -cctv status checked and update to
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 Regional team.
CIS202208100027-sahilshaikh-mail sync
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 done
CIS202208090141-snehasawant-mail
CIS202208090129-sunnykumar2 -mail issue
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 chekced and now working
CIS202208100079-kioskWarangal-nw issue
CIS202208100052-kioskSHIRPUR-kiosk app
CIS202208090025-nkarthikrajak-user not
not available so mailed to user and call
26008 Imran Khan A 8/10/2022 9:18 8/10/2022 18:27 closed

CIS202208110009-Kamptee-cctv status
CIS202208110008-shoebahmadshaikh-mail
26008 Imran Khan A 8/11/2022 9:14 8/11/2022 18:33 settings issue resolved
CIS202208110019-tirumalasettisantosh-
CIS202208110028-kiosksank-instructed user
CIS202208110045 CIS202208110047
CIS202208110048 CIS202208110049
CIS202208110050-Jajpur Kandi Madhepura
Bhandara kallakurichi-cctv status checked
CIS202208110046-pavanbachhav -instructed
CIS202208110091-KIOSK-DHARMAVT-TM
AV Updation checked and mailed to regional
26008 Imran Khan A 8/11/2022 9:14 8/11/2022 18:33 team
CIS202208110104-KIOSKSARAKLAT-TM AV
Updation checked and mailed to regional
26008 Imran Khan A 8/11/2022 9:14 8/11/2022 18:33 team
CIS202208110101-kioskDharmavaram-kiosk
26008 Imran Khan A 8/11/2022 9:14 8/11/2022 18:33 booting issue checked and now working

CIS202208110125-Theni-nw issue checked

and moved to wan team CIS202208110131-
SITAMARHI-nw issue checked and moved to
26008 Imran Khan A 8/12/2022 9:19 8/12/2022 18:50 wan team
CMS202208110145-tejassinhbhatti-
instructed user to use ADSS portal.
CIS202208120005-manimaharajak-mail syn
26008 Imran Khan A 8/12/2022 9:19 8/12/2022 18:50 done
CIS202208120040-rohitjoshi-instructed user
to use ADSS portal. CIS202208120016-
pawaranilwamanrao -mail sync done
CIS202208120057-Bapunagar-cctv status
CIS202208120023-arjunanp -mail sync and

rules doneCIS202208120062-Nagercoil-cctv
status checked and update to regional team.
CIS202208120073-Bodinayakanur-cctv
CIS202208110136-yuvrajkalani -mail sync

done CIS202208110138-prashantakumarp1-
kiosk not working issue checked and now
26008 Imran Khan A 8/12/2022 9:19 8/12/2022 18:50 working
CIS202208110139-kioskrasi-payment issue
CIS202208110140-biswajitdas-mail sync
done CIS202208110141-pallabbera -mail
sync done CIS202208120133-Neyveli-cctv
12-net access own created call closed.
CIS202208120145 CIS202208120147-JAJPUR
Gondia-cctv status checked and update to
regional team. CIS202208120009-sapram1-
sync done CIS202208120024-anilkumarm1 -
mail sync done CIS202208120031-
26008 Imran Khan A 8/12/2022 9:19 8/12/2022 18:50 sivasankars-mail configuration done
CIS202208120041-medhav-mail sync done

CIS202208120121-nikhilkanojia-mail sync
26008 Imran Khan A 8/12/2022 9:19 8/12/2022 18:50 done

CIS202208120181-kioskgaju-cash device
CIS202208130009-babusonaroy-mail sync
CIS202208130010-gopalakrishnana1-sk os
CIS202208120187-satishkumartiwary -mail
CIS202208130053-SACHIN-cctv status
CIS202208130054-Taloja-cctv status
CIS202208130071-tirumalasettisantosh-

CIS202208120207-pavithramurugan-sk
26008 Imran Khan A 8/13/2022 9:14 8/13/2022 18:32 hanging issue checked and now working
ASC sheet prepared and circulate to
26008 Imran Khan A 8/13/2022 9:14 8/13/2022 18:32 customer

CIS202208160085 CIS202208160086
CIS202208160087 CIS202208160088
CIS202208160089 CIS202208160090-
Paithan Berhampur Sachin Ratnagiri
Jamnagar Osmanbad-cctv status checked
CIS202208160091-chandankumarr-
CIS202208160078-kioskBargarh-kiosk
26008 Imran Khan A 8/16/2022 11:17 8/16/2022 20:04 booting issue checked and now working
CIS202208160081-kowsalyadevik-mail sync
26008 Imran Khan A 8/16/2022 11:17 8/16/2022 20:04 done
CIS202208160127 CIS202208160129
CIS202208160131-Darjeeling bhongir
kanchikacherla-cctv status checked and
CIS202208160106-priyadharshinid1-mail
CIS202208160139-yallammagarir-mail sync
26008 Imran Khan A 8/16/2022 11:17 8/16/2022 20:04 done
CIS202208160160-nagamanojkumar-mail
CIS202208160140-kanagasm -mail sync
26008 Imran Khan A 8/16/2022 11:17 8/16/2022 20:04 done
CIS202208160141-jegapriyask-mail sync and
26008 Imran Khan A 8/16/2022 11:17 8/16/2022 20:04 CIS202208160156-ssaranya1-mail sync done
CIS202208160173-prabuk1-instructed user

CIS202208170064-SANGAMNER-cctv status
CIS202208170051-mahendramania-mail
CIS202208170101 CIS202208170102-
Chidambaram Sambalpur-cctv status
CIS202208170071-ahamedshareefmd-sk
26008 Imran Khan A 8/17/2022 10:59 8/17/2022 20:06 display issue checked and moved to asc
CIS202208170059-kushalae2 -mail rules
26008 Imran Khan A 8/17/2022 10:59 8/17/2022 20:06 done
CIS202208170121-Shrirampur-cctv status
CIS202208170085-kioskdharmapuri-link
26008 Imran Khan A 8/17/2022 10:59 8/17/2022 20:06 down moved to wan team
CIS202208170135-kiosknamakkal-payment
CIS202208170081-ananthakumarj-mail issue
CIS202208170144 CIS202208170145-
Thirumangalam Sachin-cctv status checked
CIS202208170119-kiosksinner-kiosk app
CIS202208160176-pavithramurugan-sk slow
CIS202208170120-patelmanojkumaru1 -mail
CIS202208170130-kioskTuni-safe locker

CIS202208180032 CIS202208180034
CIS202208180036 CIS202208180102-
Chandrapur jeypore Yeshwanthpur
Osmanabad-cctv status checked and update
CIS202208180047-Natarajank-instructed
CIS202208180069-krishnakudhekar-
CIS202208180053-saravananp1-mail pst
26008 Imran Khan A 8/18/2022 11:13 8/18/2022 20:05 scanned
CIS202208180093-rajeshKA-instructed user
CIS202208180092 CIS202208180091-
sangareddy Turbhe-cctv status checked and
CIS202208180050-manikandanr6 -mail sync
CIS202208180073-kioskbeed-kiosk app issue
CIS202208180120-Airoli-cctv status checked
CMS202208180086-sevraranajitbhai
chavdaakshay pandyanikhilkumar
parthbirari gohilsanjaysinh joshidhruvkumar
panchalbhaveshkumar himandribenswami
telyanijagdishm-instructed user to use ADSS
26008 Imran Khan A 8/18/2022 11:13 8/18/2022 20:05 portal.
CIS202208180123-devilovachandu-mail
CIS202208180129-kioskgudur-sk app issue
CIS202208180140-kioskBhimavaram-

CIS202208190016-kioskJangaon-kiosk app
CIS202208190017-kioskJangaon-instructed
CIS202208190039 CIS202208190040
CIS202208190041 CIS202208190042-
Jalpaiguri Habra Bhayander JALNA -cctv
CIS202208190043 CIS202208190044-
BARGARH Chiplun-cctv status checked and
CIS202208180125-kioskdeoghar-apd bill
26008 Imran Khan A 8/19/2022 11:35 8/19/2022 20:09 desk issue resolved
CIS202208190001-saprameswaraiah-sk slow
CIS202208190029-ganisettiramabrahmam-
CIS202208180134-amolpatil-mail
CIS202208190052-kioskKalna-tk kiosk
CIS202208190055-kioskVILLUPURAM-online
26008 Imran Khan A 8/19/2022 11:35 8/19/2022 20:09 payment issue checked and now working
CIS202208190058-rajendraprasadd1-printer
CIS202208190057-kioskkadur-online
CIS202208190037-kiosknarsipatnam-tk
26008 Imran Khan A 8/19/2022 11:35 8/19/2022 20:09 slonwness issue moved to asc

CIS202208220001-kioskpiduguralla-
CIS202208220011-Satara-cctv status
CIS202208220019 CIS202208220006-
mahendrasawale sevraranajitbhai-instructed
CIS202208220010-kioskBHIWANDI-safe
26008 Imran Khan A 8/22/2022 9:14 8/22/2022 18:28 locker issue checked and moved to asc
CIS202208220033 CIS202208220034-Dumka
Godhra-cctv status checked and update to
CIS202208220036-soundaryakumaresan-
CIS202208220004-premkumara1-mail sync
26008 Imran Khan A 8/22/2022 9:14 8/22/2022 18:28 done
CIS202208200037-rajavenkateshk-sk d drive
26008 Imran Khan A 8/22/2022 9:14 8/22/2022 18:28 full issue resolved
CIS202208220026-yadaokirann-sk booting
CIS202208220053-ramjanshaikh-instructed
CIS202208220069 CIS202208220070
CIS202208220071 CIS202208220072-
Tiruvarur Madhepura Saharsa
CHANDRAPUR-cctv status checked and
CIS202208200086-kioskhoogly-cash device
CIS202208220104-Chhota Udaipur-cctv
CIS202208220009-maheshgaikwad-mail
CIS202208200056-kioskrayathoti-endo
26008 Imran Khan A 8/22/2022 9:14 8/22/2022 18:28 paymet issue resolved

CIS202208230011 CIS202208230012-Angul
Madhepura-cctv status checked and update
CIS202208220102-vaghelamanubhai-system
26008 Imran Khan A 8/23/2022 9:20 8/23/2022 18:07 hanging issue checked and now working
CIS202208230004-NARSIPATNAM-
CIS202208220119-kioskarakonam-payment
CIS202208220140-kioskpatan-cash device
CIS202208220154-thomatisaida-gencon
26008 Imran Khan A 8/23/2022 9:20 8/23/2022 18:07 issue in lap resolved
CIS202208220156-mukkanareshkumar-dms
26008 Imran Khan A 8/23/2022 9:20 8/23/2022 18:07 scan issue resolved
CIS202208230048-Dharmavaram-cctv status
CIS202208230071-patanchervu-cctv status
CIS202208220159-kioskanakapalli-nw issue
26008 Imran Khan A 8/23/2022 9:20 8/23/2022 18:07 checked and now working fine
CIS202208230097 CIS202208230098
CIS202208230099-Bhavnagar OSMANABAD
Saharsa-cctv status checked and update to
CMS202208230066-bhattpranav-instructed
CMS202208190022-Arsikere -cctv footage
CIS202208230085-kioskgoregaon-out of
service A issue resolved CIS202208230115-
26008 Imran Khan A 8/23/2022 9:20 8/23/2022 18:07 kioskkadur-online payment issue resolved

CIS202208240004-penugondau-instructed
CIS202208240011-puluputhurik-instructed
CIS202208240021 CIS202208240022-
Jamkhed Habra-cctv status checked and
CIS202208240025-moinhusain-instructed
CIS202208240002-kattubadusaddam-mail
CIS202208240062-Kiruthikaboopathi-
CIS202208240010-ebenezers-mail patch
26008 Imran Khan A 8/24/2022 9:20 8/24/2022 18:35 installed now working
CIS202208240063 CIS202208240064-
balangir Aruppukottai-cctv status checked
CIS202208240071-Machilipatnam-cctv
CIS202208240072-Sarathkumarr1-instructed
CIS202208240093-kioskeluru-instructed
CIS202208240096-sambalpur-cctv status
CMS202208240040-kioskhubli-card
CIS202208240125 CIS202208240126-
BHAWANIPATNA Gandhinagar-cctv status

CIS202208250004-kioskallagada-instructed
CIS202208250005-khobragadera-instructed
CIS202208250007-kiosksinner-instructed
CIS202208250008-gopinathv-instructed user
CIS202208250009-umashankarroy-
CIS202208250025-Bhita-branch open time

26008 Imran Khan A 8/25/2022 9:13 8/25/2022 18:19 checked and update to mr venkat ops team.
CIS202208250035-Bhadrak-cctv status
26008 Imran Khan A 8/25/2022 9:13 8/25/2022 18:19 CIS202208250023-manus1-mail sync done
CIS202208250074 CIS202208250075
CIS202208250077-Bhavnagar Pandharpur
SAMBALPUR-cctv status checked and update
CIS202208250091-kioskyeshwanthpur-
CIS202208250115-Bihar Sharif-cctv status

CIS202208250024-kioskarsikere-online

CIS202208260011 CIS202208260014
CIS202208260003 CIS202208260005-
gopinathv gokulrajsargunam
mukkanareshkumar SENTHILKUMARK3-
CIS202208260004-muthyamsampath-mail
CIS202208260015-priyadharshinid1-mail
CIS202208260010-dhanyakumarc-mail issue
CIS202208260012-kotharamakrishna-mail
CIS202208260051 CIS202208260052
CIS202208260055-Gandhinagar UNA
Biharsharif-cctv status checked and update
CIS202208260024-anilkumarm1-mail issue
CIS202208260088 CIS202208260087
CIS202208260086 CIS202208260082
CIS202208260080-Kodinar sulur Baripada
marthandam huzurabad-cctv status checked
CIS202208260139 CIS202208260140
CIS202208260141 CIS202208260142-gadwal
nuzividu DHONE Deoghar-cctv status
CIS202208260174 CIS202208260175-
Kodinar husnabad-cctv status checked and
CIS202208260116-anupkumar2 -mail syna

CIS202208270008-dharechaketanv-
CIS202208270021-Allagada Bhandupwest-
branch open time checked and update to
26008 Imran Khan A 8/27/2022 9:11 8/27/2022 18:28 Mr.Venkat.
CIS202208260179-pratimabapuc-mail sync
CIS202208270025-kioskDaund-instructed
CIS202208270035 CIS202208270036
CIS202208270039-Munger Tirunelveli Vyara
-cctv status checked and update to region
26008 Imran Khan A 8/27/2022 9:11 8/27/2022 18:28 team.
CIS202208270007-kiosksulur-proposal view
CIS202208250131-kiosksulur-card payment
26008 Imran Khan A 8/27/2022 9:11 8/27/2022 18:28 CIS202208270012-manojroy-mail sync done
CIS202208270058-Elumalais1-instructed
CIS202208270061-Ahmednagar-cctv status
CIS202208260146-kioskarani-card payment
26008 Imran Khan A 8/27/2022 9:11 8/27/2022 18:28 issue checked and mailed gc method
CIS202208270083 CIS202208270084-
Mayiladuthurai Chirala-cctv status checked
CIS202208270067-sudharsanp-mail issue
CIS202208260184-kiosksathya-card
CIS202208270077-kioskbettiah-printer issue
CIS202208270090-muskankhan-nw issue

CIS202208290060-senthilkumara1-card
26008 Imran Khan A 8/29/2022 11:16 8/29/2022 20:01 payments issue resolved
CIS202208290062-kioskbhimavaram-
CIS202208290067-BHANDRA-cctv status
CIS202208290068-Elumalais1-instructed
CIS202208290082 CIS202208290083-
Rajapalayam Balangir-cctv status checked
CIS202208290057-jellaaravind1-mail sync
CMS202208290115 CMS202208290119-
mansurimohmedazim hardikkumarsoni
mahipalparmar gordeephareshbhai-
CIS202208290131-TUMSAR-cctv status
CIS202208290123-divyan1-mail rules
CIS202208290162-Amitvijaypathrikar-
CIS202208290163-patan-cctv status checked
CIS202208290111-dhanakeamitd-mail issue
CIS202208290164-kioskchamarajanagar-
kiosk booting issue checked and moved to
26008 Imran Khan A 8/29/2022 11:16 8/29/2022 20:01 asc
CIS202208290090-kioskgandhidham-kiosk

CIS202208300041-KAMPTEE-cctv status
CIS202208300042-rakeshrameshs-mail sync
CIS202208300098-sirkazhi-cctv status
CIS202208300100-dhiranjandhiraj-mail
26008 Imran Khan A 8/30/2022 11:04 8/30/2022 20:01 config done
CIS202208300121-esakkiammals-mail sync
CIS202208300135-Ratnagiri -cctv status
CIS202208300108-shaikaltafahammad-mail
CIS202208300152-kioskNarasapur-gc
26008 Imran Khan A 8/30/2022 11:04 8/30/2022 20:01 method shared to user

CIS202209010042-kioskpondi-instructed
CIS202209010049 CIS202209010051-
Paramakudi Bangaon-cctv status checked
CIS202209010046-kioskBhandara-instructed
CIS202208300108-shaikaltafahammad-mail
CIS202209010109-Fatwa-cctv status
CIS202209010093-kioskdaltonganj-kiosk app
CIS202209010110-kioskBhimavaram-
CIS202209010044-mbalamurugan-mail issue
CIS202209010129-nagamanojkumar-all links
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 shared to user
CIS202209010139-kioskKovilpatti-card
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 payment issue gc method shared to user
CIS202209010154-yelamanchisuresh-
CMS202209010022-javidahmedt-gencon
slow checked and moved to respective apps
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 team
CIS202209010100-sharathkumarm-online
payment issue checked and mailed to user
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 gc method
CIS202209010004-608528-apps acess issue

26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 checked and moved to respective apps team
CIS202209010084-kiosksangamner-payment
issue checked and moved to respective apps
team for further support CIS202209010095-
mohammedali-nw link issue check and now
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 working
CMS202209010128-santoshananddalvi-sk
26008 Imran Khan A 9/1/2022 11:26 9/1/2022 20:07 app issue resolved

CIS202209020043 CIS202209020050
CIS202209020058-kioskWardha
muskankhan aniketaware-moved to wan
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 team.
CIS202209020073 CIS202209020084-
Paithan Chikmangaluru-server issue checked
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 and moved to respective team
CIS202209020105 CIS202209020094-ELURU
Satara-nw issue moved to wan team
CIS202209020093 CIS202209020086-
kioskPerundurai kioskMannargudi-server
issue checked and moved to respective
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 team nw issue moved to wan team
CIS202209020085 CIS202209020130-
kioskBhuj skarthi1-nw issue checked and
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 now working
CIS202209020126-kioskjunagadh-kiosk
details issue resolved CIS202209020064-
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 mrinmoychakraborty-mail sync done
CIS202209020068-senthilkumark3-mail sync
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 done
CIS202209020208-khunti Uluberia
arakonam sholingar virudhachalam jeypore -
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 team.
CIS202209020173-prabaharanc-mail issue
resolved CIS202209020191-kioskSamalkota-
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 safe locker issue checked and moved to asc
CIS202209020213-kioskHimatnagar-card
payment issue gc method shared to user
CIS202209020139-kioskdha-kiosk details
CIS202209020220-kioskbarasat-cash device
issue checked and moved to asc
CIS202209020007-kioskuluberiya-receipt
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 printer issue checked now working
CIS202209020228-veerakumarp
26008 Imran Khan A 9/2/2022 11:14 9/2/2022 20:14 palpandiyanm1-mail sync done

CIS202209030044-Ahemadnagar-cctv status
CIS202209030017-rakeshranjan2 -mail issue
CIS202209030047-kmalkapandey-instructed
CIS202209030071-shoebahmadshaikh
26008 Imran Khan A 9/3/2022 11:18 9/3/2022 20:10 pavanbachhav-mail sync and rules done
CIS202209030104 CIS202209030105-MORBI
DABHOI -cctv status checked and update to
CIS202209030099 CIS202209030112-
mpramodchavan manimegalaim-instructed
CIS202209030102-buddhadebpatar-nw
issue checked and moved wan team for
26008 Imran Khan A 9/3/2022 11:18 9/3/2022 20:10 further checking
asc update got from regional team and
26008 Imran Khan A 9/3/2022 11:18 9/3/2022 20:10 shared to customer
CIS202209030081-choutapallisowmya1-mail
CIS202209050006-kioskthiruman-adss
enrollment done CMS202209030046-
26008 Imran Khan A 9/5/2022 9:12 9/5/2022 18:27 kioskhubli-cash device issue resolved
CIS202209050010 CIS202209050012-
vunthelasravankumar shadaksharic-
CIS202209050015 CIS202209050017-Arani-
nw issue chekced and moved to wan team
for further checking CIS202209050003-
kioskAranthangi-nw flapping checked and
26008 Imran Khan A 9/5/2022 9:12 9/5/2022 18:27 moved to wan team for further checking
CIS202209030109-kioskrajula-payment issue
resolved CIS202209050031-kiranrt-
CIS202209030117-arutlavamshidhar-mail
config in mobile checked and forwarded to
regional team for further support.
CIS202209030118-kioskbasirhat-nw error
CIS202209050041-Palghar-cctv status
checked and update to regional team.
CIS202209050049-NAUFILSYEDMUSTAFA-
CMS202209030096-kiosksurat-tk app issue

CIS202209030063-kamblesamirprakash-mail
CIS202209030125-kioskpalani-cheque
device issue checked and now working
CIS202209030126-kioskbasirhat-nw issue
CIS202209030127-kioskbasirhat-cheque
device issue checked and moved to asc
CIS202209050087-sapram1-instructed user
CIS202209030135-pendyalanagas-mail issue
CIS202209040003-kioskGandhidham-cables
cut by rat checked and call assigned to
26008 Imran Khan A 9/5/2022 9:12 9/5/2022 18:27 admin team for further process
CIS202209050105-ulunthurpet-cctv status
checked and update to regional team.
CIS202209050113-kioskjalandhar-instructed
CIS202209050133 CIS202209050134-Barh
Sachin-cctv status checked and update to

CIS202209050057-kioskNizamabad-cheque
CIS202209050153-loganathanr-mail issue
asc pending calls status followup with
26008 Imran Khan A 9/6/2022 9:13 9/6/2022 19:01 regional team
26008 Imran Khan A 9/6/2022 9:13 9/6/2022 19:01 pm reports updated

gandhidham-kiosk issue call co rodinate with

26008 Imran Khan A 9/7/2022 9:11 9/7/2022 18:59 regional team and make devices online
26008 Imran Khan A 9/8/2022 9:12 9/8/2022 19:09 smo cell moved to respective team
pm reports prepared and shared to regional
26008 Imran Khan A 9/8/2022 9:12 9/8/2022 19:09 team

regional team and shared report to




26008 Imran Khan A 9/14/2022 11:14 9/14/2022 20:01 ceo report status updated and shared to IRA
kioskmotihari-receipt printer issue checked

and mailed to regional team for further
26008 Imran Khan A 9/14/2022 11:14 9/14/2022 20:01 support



26008 Imran Khan A 9/15/2022 10:17 9/15/2022 20:45 Smo cell moved
pm reports updated and shared to regional
26008 Imran Khan A 9/16/2022 10:16 9/16/2022 19:01 team

Trendmicro av status checked and updated
26008 Imran Khan A 9/17/2022 10:22 9/17/2022 19:07 to IRA

Sapphire installation status checked and

updated to Mr.Kamal for several smo
26008 Imran Khan A 9/19/2022 10:12 9/19/2022 19:02 branches

26008 Imran Khan A 9/20/2022 10:09 9/20/2022 19:05 kioskpondi registry and ent files installed
Sapphire installation status checked and

updated to Mr.Kamal for several smo
26008 Imran Khan A 9/20/2022 10:09 9/20/2022 19:05 branches
26008 Imran Khan A 9/20/2022 10:09 9/20/2022 19:05 Sapphire installed in 3 smo kiosk

26008 Imran Khan A 9/21/2022 10:19 9/21/2022 19:24 team
26008 Imran Khan A 9/21/2022 10:19 9/21/2022 19:24 Huzurabad -sk gsuite mail issue resolved

26008 Imran Khan A 9/22/2022 10:16 9/22/2022 19:14 ramnad cash device issue resolved



26008 Imran Khan A 9/24/2022 10:15 9/24/2022 19:03 team

janakiraman cluster manaher mail issue

26008 Imran Khan A 9/27/2022 10:17 9/27/2022 19:01 pondy-dms scan issue resolved

KIOSKVIRUT-10.144.2.85-updated 17.837.00
26008 Imran Khan A 9/28/2022 10:37 9/28/2022 20:01 - tm av updated
26008 Imran Khan A 9/28/2022 10:37 9/28/2022 20:01 team


26008 Imran Khan A 9/29/2022 10:14 9/29/2022 19:02 team

26008 Imran Khan A 9/30/2022 10:14 9/30/2022 19:48 team
26008 Imran Khan A 9/30/2022 10:14 9/30/2022 19:48 dutyroster prepared and shared to team

26008 Imran Khan A 9/30/2022 10:14 9/30/2022 19:48 ceo report prepared and shared to IRA
26008 Imran Khan A 10/1/2022 10:16 10/1/2022 19:02 asc spare replacement report prepared

mis report prepation done with help of
26008 Imran Khan A 10/3/2022 10:13 10/3/2022 19:03 praba

26008 Imran Khan A 10/4/2022 10:53 10/4/2022 20:03 Holiday support- Ayudha Pooja
26008 Imran Khan A 10/4/2022 10:53 10/4/2022 20:03 Lunch Break including tea breaks
26008 Imran Khan A 10/4/2022 10:53 10/4/2022 20:03 Holiday support- Ayudha Pooja
26008 Imran Khan A 10/6/2022 10:12 10/6/2022 19:14 pm schedule updated


spare taken from royapettah warehouse and

26008 Imran Khan A 10/8/2022 10:06 10/8/2022 19:01 given to muthuvel for tiruvottiyur
CIS202210080018-thombaresanjays-nw
CIS202210080019-bhushanvitthals-mail sync
26008 Imran Khan A 10/8/2022 10:06 10/8/2022 19:01 done
CIS202210080020-jagannathsahoo-epolicy
app issue checked and moved to apps team
for further CIS202210080022-
ktirupatireddy-Narlms issue checked and
26008 Imran Khan A 10/8/2022 10:06 10/8/2022 19:01 now working
CIS202210080027-choutapallisowmya1-mail
sync done CIS202210080029-gurnanig1-mail
CIS202210080039-kioskmalegaon-nw issue
checked and moved to wan team
CIS202210080048-ahamedshareefmd-mail
CIS202210080063-patelarienm-cordys app
issue checked and moved t respective apps
26008 Imran Khan A 10/8/2022 10:06 10/8/2022 19:01 team for further support


went to royapettah warehouse for smo
26008 Imran Khan A 10/11/2022 10:18 10/11/2022 19:09 replacement asset hanover

26008 Imran Khan A 10/12/2022 10:11 10/12/2022 19:18 closed branch reports updated



CIS202210150025-sagarkulkarni
26008 Imran Khan A 10/17/2022 10:20 10/17/2022 19:20 rakeshrameshs-mail sync done
CIS202210150027 CIS202210150047-
gurnanig1 npsreenivas-mail issue checked
26008 Imran Khan A 10/17/2022 10:20 10/17/2022 19:20 and now working
CIS202210150060-diliphamirbhaim-mail
CIS202210150062-naguriprasadreddy-mail
CIS202210150063-nuneanjareddy-mail issue
CIS202210150068 CIS202210150076-
maherarohitkumar1 medisettiramakr-mail
CIS202210150079 CIS202210150066-
khazimohdsaeeduddin upendramahto-mail
CIS202210150083-dipeshpatra-mail issue
CIS202210150136-rajeevkumar3-mail sync
26008 Imran Khan A 10/17/2022 10:20 10/17/2022 19:20 done





26008 Imran Khan A 10/24/2022 9:36 10/24/2022 18:09 Holiday support- Diwali support for SMO
26008 Imran Khan A 10/24/2022 9:36 10/24/2022 18:09 Lunch Break including 2 tea breaks
26008 Imran Khan A 10/24/2022 9:36 10/24/2022 18:09 Holiday support- Diwali support for SMO
pm report prepared and circulated to


pm report updated and shared with regional
26008 Imran Khan A 10/28/2022 10:12 10/28/2022 19:42 team

26008 Imran Khan A 10/29/2022 10:07 10/29/2022 20:03 team
huzarabad- -cash device issue- support given
26008 Imran Khan A 10/29/2022 10:07 10/29/2022 20:03 to regional team
asc spare Replacement warranty data
26008 Imran Khan A 10/29/2022 10:07 10/29/2022 20:03 updated in sheet
CIS202210290059-bibekdas-online payment
CIS202210290089-georgerajai-mail issue

26008 Imran Khan A 10/31/2022 10:18 10/31/2022 19:19 team


replacement asset hanover and inventory
26008 Imran Khan A 11/2/2022 10:28 11/2/2022 19:17 work

MIS Report prepation done and shared to
26008 Imran Khan A 11/3/2022 10:23 11/3/2022 19:03 Mr.Kamal for Oct 2022

26008 Imran Khan A 11/4/2022 10:15 11/4/2022 19:04 asset report prepared
kioskariyalur-kiosk app issue - support given
26008 Imran Khan A 11/4/2022 10:15 11/4/2022 19:04 to regional engineer
CIS202211040015-rajeswararaos-mail

26008 Imran Khan A 11/8/2022 10:15 11/8/2022 19:05 team

26008 Imran Khan A 11/9/2022 10:21 11/9/2022 20:04 MOM meeting attended for TN

CIS202211090140-arulkumarg -mail
26008 Imran Khan A 11/9/2022 10:21 11/9/2022 20:04 password issue mailed to mmt team


closed branch reports updated and updated
26008 Imran Khan A 11/11/2022 10:38 11/11/2022 19:52 to Mr.Kamal
closed branch reports updated and updated
26008 Imran Khan A 11/11/2022 10:38 11/11/2022 19:52 to Mr.Kamal

26008 Imran Khan A 11/11/2022 10:38 11/11/2022 19:52 support given to regional engineer

CIS202211120025-jadejamomdevsinh-nw
issue checked and moved to wan team for
26008 Imran Khan A 11/12/2022 10:26 11/12/2022 20:02 further checking
CIS202211120011-psrinivas1 -mail pwdd

issue resolved CIS202211120050-
26008 Imran Khan A 11/12/2022 10:26 11/12/2022 20:02 hariprasad1-mail settings changed
CIS202211120064-Ramgarh-bm all
cholaapps access require checked and
26008 Imran Khan A 11/12/2022 10:26 11/12/2022 20:02 moved to respective team
CIS202211120057-vinaykumar4 -mail and

icts issue resolved CIS202211120048-
kioskhinganghat-kiosk outof service A issue
CIS202211120066-kioskpudu-chola ap issue

CIS202211120092-kioskpattu-kiosk issue
26008 Imran Khan A 11/12/2022 10:26 11/12/2022 20:02 checked RAID process going on

26008 Imran Khan A 11/14/2022 10:34 regional team
26008 Imran Khan A 11/14/2022 10:34 tea break
CIS202211120092-kioskpattu-kiosk issue
26008 Imran Khan A 11/14/2022 10:34 resolved
CIS202211120081-kioskhajipur-kiosk slow
26008 Imran Khan A 11/14/2022 10:34 issue resolved
CIS202211120089-kioskongole-kiosk policy
print and scroll issue checked and now
26008 Imran Khan A 11/14/2022 10:34 working
CIS202211140016-kioskValsad-safelocker
26008 Imran Khan A 11/14/2022 10:34 issue checked and moved to asc
26008 Imran Khan A 11/14/2022 10:34 Lunch Break
jangareddygudam-support given to regional
26008 Imran Khan A 11/14/2022 10:34 engineer.
CIS202211140018-dileeps-sk issue checked

and now working CIS202211140024-
kioskbarh-cash device issue checked and
26008 Imran Khan A 11/14/2022 10:34 moved to asc list
26008 Imran Khan A 11/14/2022 10:34 tea break
Gobichettipalayam -nw issue- checked
26008 Imran Khan A 11/14/2022 10:34 informed to Mr.kamal
CIS202211120016-kioskthuraiyur-printer
26008 Imran Khan A 11/14/2022 10:34 issue resolved

26008 Imran Khan A 11/14/2022 10:34 customer
26008 Imran Khan A 11/15/2022 10:26 11/15/2022 19:03 team

customer feedback got for Printer toners
26008 Imran Khan A 11/16/2022 10:30 11/16/2022 19:11 which was delivered
26008 Imran Khan A 11/16/2022 10:30 11/16/2022 19:11 abhanpur- regional engineer support given

ongole- touch issue-regional engineer
26008 Imran Khan A 11/17/2022 10:21 11/17/2022 19:16 support given
26008 Imran Khan A 11/17/2022 10:21 11/17/2022 19:16 asc billing report prepared
arupukottai-os issue-regional engineer
26008 Imran Khan A 11/17/2022 10:21 11/17/2022 19:16 support given

26008 Imran Khan A 11/18/2022 10:18 11/18/2022 19:41 team
26008 Imran Khan A 11/18/2022 10:18 11/18/2022 19:41 closed branch report prepared


26008 Imran Khan A 11/22/2022 10:17 11/22/2022 19:05 team

Branch wise JCM and MEI device report
26008 Imran Khan A 11/23/2022 10:20 11/23/2022 19:02 prepared and shared to Mr.Kamal

26008 Imran Khan A 11/24/2022 10:21 11/24/2022 19:06 team

26008 Imran Khan A 11/25/2022 10:25 11/25/2022 20:01 support given to regional engineer

26008 Imran Khan A 11/26/2022 10:22 11/26/2022 19:14 team

26008 Imran Khan A 11/28/2022 10:30 11/28/2022 19:09 team

26008 Imran Khan A 11/29/2022 10:22 11/29/2022 19:02 team

26008 Imran Khan A 11/30/2022 10:16 11/30/2022 19:18 team

26008 Imran Khan A 12/1/2022 10:17 12/1/2022 19:04 team
26008 Imran Khan A 12/1/2022 10:17 12/1/2022 19:04 Mr.Kamal for November 2022

26008 Imran Khan A 12/2/2022 10:29 12/2/2022 19:02 team

26008 Imran Khan A 12/5/2022 10:27 12/5/2022 19:15 team
26008 Imran Khan A 12/5/2022 10:27 12/5/2022 19:15 Mr.Kamal for November 2022

26008 Imran Khan A 12/6/2022 10:18 12/6/2022 19:10 team
26008 Imran Khan A 12/6/2022 10:18 12/6/2022 19:10 sitamarhi application issue resolved

26008 Imran Khan A 12/7/2022 10:38 12/7/2022 19:10 Support given to Regional engineers

26008 Imran Khan A 12/8/2022 10:32 12/8/2022 19:06 team

26008 Imran Khan A 12/9/2022 10:16 12/9/2022 19:01 team
26008 Imran Khan A 12/9/2022 10:16 12/9/2022 19:01 support given to regional engineers

26008 Imran Khan A 12/10/2022 10:22 12/10/2022 19:05 HP Training Programme Attended
26008 Imran Khan A 12/10/2022 10:22 12/10/2022 19:05 team

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Others 0:30 Closed

Break 0:45 Closed


Break 0:15 Closed

Others 0:15 Closed
Email 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed
Email 1:00 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed
Email 1:00 Closed

Others 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed
Email 1:00 Closed
Others 0:30 Closed

Break 0:15 Closed


Break 0:45 Closed

Break 0:15 Closed
Others 0:45 Closed
Email 1:30 Closed
Others 0:15 Closed

Others 4:00 Closed
Break 1:15 Closed
Others 3:45 Closed

Tickets 0:15 Closed SMO Remote Support Customer Perspective



































Report Preparation 0:15 Closed Customer Perspective
























































































































































Internal Meeting 1:00 Closed Customer Perspective




























































Vendor Meeting 2:00 Closed Customer Perspective



Time Sheet 2022-10-13 to 2022-12-10

Visit gummidipundi Smo for new HP PC
26418 Parthiban R 10/17/2022 9:00 10/17/2022 23:07 installation -cis202210170067
26418 Parthiban R 10/17/2022 9:00 10/17/2022 23:07 Lunch break
Visit gummidipundi Smo for new HP PC
26418 Parthiban R 10/17/2022 9:00 10/17/2022 23:07 installation -cis202210170067
26418 Parthiban R 10/18/2022 9:50 10/18/2022 18:40 SMO project basic training
26418 Parthiban R 10/18/2022 9:50 10/18/2022 18:40 lunch break
26418 Parthiban R 10/19/2022 9:39 10/19/2022 18:21 lunch
26418 Parthiban R 10/25/2022 9:58 10/25/2022 18:50 Lunch
26418 Parthiban R 10/27/2022 9:51 10/27/2022 18:34 LUNCH
CIS202210150054 CIS20221018021 Both
26418 Parthiban R 10/28/2022 7:03 10/28/2022 18:24 kiosk metal keyboard replacement
CIS202210150054 CIS20221018021 Both
26418 Parthiban R 10/28/2022 7:03 10/28/2022 18:24 kiosk metal keyboard replacement
26418 Parthiban R 11/4/2022 9:49 SMO project basic training
26418 Parthiban R 11/4/2022 9:49 Lunch
26418 Parthiban R 11/4/2022 9:49 Kiosk dismantle activities at chetpet SMO.

Arakonam SMO new RAM has replaced and
26418 Parthiban R 11/7/2022 8:36 11/7/2022 17:40 PM activity was completed.
Arakonam SMO new RAM has replaced and
26418 Parthiban R 11/7/2022 8:36 11/7/2022 17:40 PM activity was completed
Arani SMO Transaction kiosk mother board

26418 Parthiban R 11/16/2022 6:15 11/16/2022 17:06 and add on card has been replaced
Arani SMO Transaction kiosk mother board

26418 Parthiban R 11/16/2022 6:15 11/16/2022 17:06 and add on card has been replaced
Arani SMO new add on card has been
26418 Parthiban R 11/23/2022 5:07 11/23/2022 18:13 replaced Call id CIS202211210156
Arani SMO new add on card has been
26418 Parthiban R 11/23/2022 5:07 11/23/2022 18:13 replaced Call id CIS202211210156
CIS202211290008 Aruppukottai SMO
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 anguselvir mail issue resolved
CIS202211290003 PORBANDAR SMO
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 diliphamirbhaim mail issue resolved
CIS202211280035 kothagudem SMO

dornalasatishkumar copy and paste issue
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 resolved
CIS202211290017 morbi smo

punanibhupendra date and time issue
CIS202211290017 bhvani smo password
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 issue resolved
CIS202211290026 kalyan smo mail issue
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 tea break
CIS202211290047 theni network issue
CIS202211290056 metiaburz SMO screen
26418 Parthiban R 11/29/2022 9:38 11/29/2022 18:40 resolution issue under process
CIS202211290120 Araria SMO mail issue
CIS202211290127 choppandi SMO mail
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 issue resolved.
CIS202211300012 Medak SMO mail issue
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 Tea break
CIS202211300026 Aruppukottai SMO mail
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 issue resolved
CIS202211300027 Morbi Smo date and time
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 first level support given
CIS202211290056 Metiaburz SMO screen

resolution issue given first level support and
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 assign call to region engineer
CIS202211300014 Manapparai SMO safe

locker issue given first level support call
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 assign to region engineer
CIS202211300018 bhagalpur Smo card
26418 Parthiban R 11/30/2022 9:28 11/30/2022 18:11 payment issue under process
CALL ID CIS202212010043 44 TIRUVALLUR

SMO TRANSACTION KIOSK KEYBOARD ISSUE
26418 Parthiban R 12/1/2022 8:22 12/1/2022 20:01 AND PM ACTIVITY
CALL ID CIS202212010043 44 TIRUVALLUR

SMO TRANSACTION KIOSK KEYBOARD ISSUE
26418 Parthiban R 12/1/2022 8:22 12/1/2022 20:01 AND PM ACTIVITY
Sholingar SMO password expired issue
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 resolved call id CIS202212020072
Morbi SMO date and time issue resolved call
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 id CIS202211300027
Amreli SMO mail issue resolved call id
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 CIS202212020036
khopali SMO mail issue given first level

support call assign to region engineer call id
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 CIS202212020039
Avadi SMO internet issue Resolved call id
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 CIS202212020069
Rajahmundry SMO mail issue given first level

support call assign to local engineer call id
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 CIS202212020071
Raghunathpur SMO password issue resolved
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 call id CIS202212020116
jalpaiguri SMO mail issue resolved call id
26418 Parthiban R 12/2/2022 11:27 12/2/2022 19:58 CIS202212020120
Raghunathpur SMO mail configuration is
26418 Parthiban R 12/3/2022 11:26 12/3/2022 20:00 done call id CIS202212020103
Manaparai SMO gencon issue resolved call
Warangal SMO touch not working issue
Avadi SMO transaction kiosk internet issue
26418 Parthiban R 12/3/2022 11:26 12/3/2022 20:00 WARE house visiting
Aruppukottai SMO transaction kiosk issue
26418 Parthiban R 12/3/2022 11:26 12/3/2022 20:00 SMO calls moved
Kanchipuram SMO for PM ACTIVITY call id
26418 Parthiban R 12/5/2022 7:23 12/5/2022 19:53 CIS2022120531
26418 Parthiban R 12/5/2022 7:23 12/5/2022 19:53 Tea break
Kanchipuram SMO for PM ACTIVITY call id
26418 Parthiban R 12/5/2022 7:23 12/5/2022 19:53 CIS2022120531
Sriperambadur SMO for PM ACTIVITY call id
26418 Parthiban R 12/5/2022 7:23 12/5/2022 19:53 CIS2022120583
Sriperambadur SMO for PM ACTIVITY call id
26418 Parthiban R 12/5/2022 7:23 12/5/2022 19:53 CIS2022120583
Mancherial SMO internet not working issue
Barh SMO mail issue resolved call id
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 CIS202212060012
Bhayendar SMO mail issue resolved call id
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 CIS202212060013
Raghunathpur SMO cordys issue given first

level support call move to concern team call
vijayawada SMO mail issue resolved call id
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 CIS202212060085
baramati SMO service kiosk application issue
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 resolved CIS202212060075
Tekkali SMO safe locker battery issue.. Asign
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 to region engineer call id CIS202212060040
husunabad SMO mail id configuration is
26418 Parthiban R 12/6/2022 9:27 12/6/2022 18:05 done call id CIS202212060101
udumalaipet SMO BM mail issue resolved
Perundurai SMO BM mail issue resolved call
26418 Parthiban R 12/7/2022 9:27 12/7/2022 18:28 tea
ulhasnagar SMO internet not working issue
Basirhat SMO safelocker not locking issue
Rajahmundry SMO mail issue resolved call id
26418 Parthiban R 12/7/2022 9:27 12/7/2022 18:28 CIS202212060151
Rajahmundry SMO BM mail issue resolved
Rajahmundry SMO yenugulaprasanna mail

26418 Parthiban R 12/7/2022 9:27 12/7/2022 18:28 issue resolved call id CIS202212070032
26418 Parthiban R 12/7/2022 9:27 12/7/2022 18:28 tea
Rajahmundry SMO kiosk application issue
Madhavaram SMO PM ACTIVITY call id
26418 Parthiban R 12/8/2022 11:29 12/8/2022 20:00 CIS202212080019
Thiruvottiyur SMO PM activity call id
26418 Parthiban R 12/8/2022 11:29 12/8/2022 20:00 CIS202212080059
Ramagundam SMO mail issue resolved call
Ramagundam SMO mail issue resolved call
26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 Tea
Ambur SMO transaction kiosk unable to

26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 login isuue resolved call id CIS202212090026
Karaikudi SMO network issue assign to wan
26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 team call id CIS202212090032
Theni SMO network link down issue resolved
Morbi SMO E policy portal and app not
26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 working issue resolved CIS202212090033
Tiruvottiyur SMO Mail issue resolved call id
26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 CIS202212090044
26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 tea
Sathyamangalam SMO network and policy

26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 issue resolved call id CIS202212090038
Morbi SMO E policy portal and app not

26418 Parthiban R 12/9/2022 9:29 12/9/2022 18:00 working issue resolved CIS202212090076






































Time Sheet 2022-11-07 to 2022-12-10

26437 Seenu M 11/10/2022 9:45 11/10/2022 18:25 SMO project basic training
26437 Seenu M 11/10/2022 9:45 11/10/2022 18:25 lunch
26437 Seenu M 11/11/2022 9:03 11/11/2022 18:12 Lunch
26437 Seenu M 11/14/2022 9:13 smo mail services calls
26437 Seenu M 11/14/2022 9:13 lunch
26437 Seenu M 11/15/2022 9:19 lunch
26437 Seenu M 11/16/2022 9:05 11/16/2022 18:02 smo mail call services
26437 Seenu M 11/16/2022 9:05 11/16/2022 18:02 lunch
26437 Seenu M 11/17/2022 9:11 11/17/2022 18:02 lunch
26437 Seenu M 11/18/2022 9:00 11/18/2022 18:00 lunch
26437 Seenu M 11/19/2022 9:05 11/19/2022 18:27 lunch
26437 Seenu M 11/21/2022 9:14 11/21/2022 18:03 lunch
26437 Seenu M 11/22/2022 9:03 11/22/2022 18:01 lunch
26437 Seenu M 11/23/2022 9:00 11/23/2022 18:00 lunch
26437 Seenu M 11/24/2022 9:09 11/24/2022 18:10 services kiosk dismantle in tambaram
26437 Seenu M 11/24/2022 9:09 11/24/2022 18:10 lunch
26437 Seenu M 11/25/2022 9:03 11/25/2022 18:03 smo mail services call
26437 Seenu M 11/25/2022 9:03 11/25/2022 18:03 lunch
26437 Seenu M 11/26/2022 9:04 11/26/2022 18:06 lunch
26437 Seenu M 11/28/2022 9:03 11/28/2022 18:08 lunch
CIS202211280122 ELURU nagamanojkumar
26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 mail issue
CIS202211290040 Sircilla nareshbodammala
26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 Lunch
CIS202211290021 Husnabad bsrinivas1
26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 Service kiosk not working
26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 kavithag2 kioskTiptur printer issue
CIS202211280096 telyanijagdishm Cheque

26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 transaction showing jam Gandhidham
CIS202211290001 senthilkumark3 Ranipet

26437 Seenu M 11/29/2022 9:00 11/29/2022 18:09 Service kiosk network not working
CIS202211280122 ELURU nagamanojkumar
CIS202211290021 Husnabad bsrinivas1
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 Service kiosk not working
CSR06291122165838 Chamarajanagar Mail
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 issue Resolved mail issue solved
CIS202211290122 Mail issue Resloved
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 CIS202211290122 mail issue solved
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 lunch
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 CIS202211290105 Mail issue Resloved
CIS202211300052 kioskkadapa password
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 reset
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 Tea
26437 Seenu M 11/30/2022 9:00 11/30/2022 18:02 CIS202211290131 mail issue resolved
CIS202211300101 Sanand-smo mail pst
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 problem now solved
CIS202211300123 gajendranr-smo network
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 issue solved
CIS202212010078 GAYA-smo Mail issue
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 resolved
CIS202212010016 Narasapur-smo Mail issue
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 solved
CIS202212010017 Patratu-smo Mail issue
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 solved
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 Lunch
CIS202212010083 Manapparai-smo Mail
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 issue sloved
CIS202212010108 manimalav-smo mail
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 issue resloved
CIS202212010005 NANDIGAMA-smo
Transcation kiosk password locked issue is
26437 Seenu M 12/1/2022 9:09 12/1/2022 18:03 sloved
CIS202212010133 JAYANKONDAM-SMO
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 Mail issue Resolved
CIS202212020003 Latur-SMO User id
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 blocked now resolved
CIS202212020018 Deoghar-SMo Mail issue
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 resolved
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 Tea
CIS202212020014 manus-SMO Mail issue
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 resolved
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 Lunch
CIS202212020047 Tuni-SMO Mail issue
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 Resolved
CIS202212020082 KADAPA-smo mail issue
26437 Seenu M 12/2/2022 9:03 12/2/2022 18:03 resolved
CIS202212050043 GUDUVANCHERI-SMO
26437 Seenu M 12/5/2022 11:40 12/5/2022 20:10 Mail issue resolved
26437 Seenu M 12/5/2022 11:40 12/5/2022 20:10 CIS202212050041 NANDIGAMA-SMO
CIS202212050052 Wardha-SMO User
26437 Seenu M 12/5/2022 11:40 12/5/2022 20:10 account locked issue is resolved
26437 Seenu M 12/5/2022 11:40 12/5/2022 20:10 Lunch
26437 Seenu M 12/5/2022 11:40 12/5/2022 20:10 Smo service cell
CIS202212060029 nikammj-SMO Mail issue
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 Resolved
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 CIS202212060034 NANJANGUD-SMO
CIS202212060047 Guntur-SMO Mail pst
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 corrupted now resolved
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 LUNCH
CIS202212060103 Madhepura-SMO Internet
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 is not working
26437 Seenu M 12/6/2022 11:19 12/6/2022 20:00 SMO Calls
CIS202212060148 SHRIRAMPUR-SMO Mail
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 issue resolved
CIS202212060087 Patratu-SMO All
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 application working fine
CIS202212070112 Adoni-SMO ail issue and

26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 payment epolicy site issue now solved
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 Lunch
CIS202212070134 HOWRAH-SMo mail sent
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 issue resolved closed
CIS202212070126 Bhuj-SMo kiosk app not
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 working
CIS202212070171 Adoni-SMO As checked

and confirmed with Ms .kayamkhaniali now
mail and e policy site working fine now
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 problem solved.
CIS202212070104 PURNIA-SMO System is
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 showing login time is error user
26437 Seenu M 12/7/2022 11:17 12/7/2022 20:00 SMO call
CIS202212070173 Deoghar SMO mail issue
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 resolved
CIS202212070104 PURNIA-SMO mail issue
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 solved
CIS202212080025 Sanand-SMO mail issue
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 system hang and mail issue
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 Lunch
CIS202212080033 Bhawanipatna-SMO
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 system hang
IS202212080066 Sathyamangalam-SMO
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 mail issue Resolved
CIS202212080067 NANJANGUD-SMo Mail
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 Tea
CIS202212080124 Omalur-SMO Laptop mail
26437 Seenu M 12/8/2022 10:57 12/8/2022 19:33 SMo call
CIS202212080125 Narasaropet-SMO
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 networkissue networkissue-SMO
IS202212080123 Suri-SMO MAil issue
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 resolved
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 Lunch
CIS202212080145 Rampurhat-SMO kiosk is

not working showing navigation to the
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 webpage cancelled
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 IS202212080027 Huzurabad-SMO mail issue
CIS202212090075 TIRUPATHI-SMO MAil
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 issue solved
CIS202212090042 Kamptee-SMO Laptop
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 mail issue resolved
26437 Seenu M 12/9/2022 10:59 12/9/2022 19:32 Smo call
CIS202212100006 MEDCHAL Network issue
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 now solved
CIS202212100050 Virudhunagar Mail not
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 working now solved
CIS202212100048 Malegaon-SMO Both
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 kiosk no network now resolved
CIS202212100040 Attur-SMO Network not
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 working now resolved
CIS202212100015 Ravulapalem-SMO Both

kiosks not working due to network issue
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 now working fine
CIS202212100021 Akluj -SMO No internet
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 access now working fine
CIS202212080123 Suri-SMO mail config now
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 solved
CIS202212100052 JANGAREDDYGUDEM
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 SMO mail issue now solved
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 Lunch
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 HP support Trainin
CIS202212100026 Tadepalligudem-SMO
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 Internet not working closed
CIS202212100027 Valsad-SMO network
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 issue closed
CIS202212100030 Sathyamangalam-SMO
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 network issue closed
CIS202212100031 Khurda-SMO network
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 issue closed
CIS202212100034 Rasipuram-SMO smo LAN
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 not working closed
CIS202212100042 Dharmapuri-SMO
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 network issue closed
CIS202212100065 Basirhat-SMO mail issue
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 resolved
CIS202212100081 Namakkal Mails from 23

11 2022 to 05 12 2022 are missing in my
inbox sent to mail for mail admin he
26437 Seenu M 12/10/2022 11:09 12/10/2022 19:49 resolved it
Others 0:45 Closed Break
Tickets 2:00 Followup 11/30/2022 SMO Remote Support Customer Perspective

Tickets 2:00 Followup 11/30/2022 SMO Remote Support Customer Perspective









Email 0:45 Closed Break














Time Sheet 2022-04-01 to 2022-12-10

V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Dharmapuri SMO User Mail Issue
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Chengalpattu SMO User Mail Configured.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Challakere SMO User Mail Issue.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Patratu SMO User Mail Issue.
Kakinada SMO Service Kiosk Application
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Issue.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Ramagundam SMO User Password Issue.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Namakkal SMO ADSS Enrollement Done.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Baramathi SMO Kiosk Booting Issue.
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Jangaon SMO User Mail Issue
V1052 Naveen N 5/2/2022 9:29 5/2/2022 18:17 Helpdeskkiosk Mails Reviewed and Replied.
Salem TB Kiosk Monitor Display Issue
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Resolved.(Call ID : CMS202205040002).
MahabubNagar SMO User Mail Issue
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Resolved.(Call ID : CIS202205040005).
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Tea Break
Narsipatnam SMO Kiosk Cash Device Issue

Munger SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 ID : CIS202205040027).
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Lunch Break.
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 SMO Calls Moved.
Thanjavur TB Kiosk Payment Issue Resolved.
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 (Call ID : CMS202205040044).
Dabhoi SMO Kiosk Receipt Printer Issue
Avadi SMO User Engage Application Issue

Chapra SMO Kiosk Payment Content Block

V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Issue Resolved.(Call ID : CIS202205040084).
Barrackpore SMO Engage Application Issue

Chapra SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 ID : CIS202205040093).
Kazipet SMO User Login Issue.(Call ID :
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 CIS202205040144).
Bokaro SMO User Cordys Application Issue.
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 (Call ID : CIS202205040150).
V1052 Naveen N 5/4/2022 9:29 5/4/2022 18:06 Smosupportcell Login Mail Issue.
Gadchiroli SMO User Mail ID Configuration

V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 Done.(Call ID : CIS202205040119).
Cumbum SMO Service Kiosk Application

Karad SMO Engage Application Issue
Tiruvarur SMO User Mail Issue Resolved.
Santacruz SMO Kiosk Monitor Display Issue

Namakkal SMO User Mail Issue Resolved.
Bhavani SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 ID : CIS202205050011).
Aruppukottai SMO User Mail Issue Resolved.
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 Lunch Break
Bharuch SMO Service Kiosk Excel Issue
Garhwa SMO Kiosk Domain Login Issue.(Call
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 ID : CIS202205050025).
Choppadandi SMO Service Kiosk Slowness

V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 Helpdeskkiosk Login Calls Moved.
Nellore SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 ID : CIS202205050028).
RedHills SMO CCTV Working Confirmation

Status Shared to Admin Team.(Call ID :
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 CIS202205050098).
Gummidipondi SMO CCTV Working

Confiramtion Status shared to Admin Team.
Purnea SMO User Login Password Issue.(Call
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 ID : CIS202205050136).
Samastipur SMO Booting Issue. First level

troubleshooting done and moved to Region
V1052 Naveen N 5/5/2022 9:36 5/5/2022 18:07 Team.(Call ID : CIS202205050009).
Andheri Branch User Login Password Issue.
Jangaon SMO Kiosk Login ID Password Issue.
Gadchiroli SMO User Mail Issue Resolved.
Karthikeyanp User ID Locked. ADSS

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Guidance Done.(Call ID : CIS202205060012)
Kioskkallakurichi ID Locked. ADSS Guidance

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Done.(Call ID : CIS202205060013)
Karjatahmednagar SMO Google Chrome

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Issue Resolved.(Call ID : CIS202205060028)
Munger SMO User ID Locked. ADSS

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Guidance Done.(Call ID : CIS202205060029)
Sangareddy SMO User ID Password Issue

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Resolved.(Call ID : CIS202205060033)
Aruppukottai SMO windows security Issue

Charlesd User ID Locked. ADSS Guidance

Aruppukottai SMO User G-Suite Mail Issue

Sangareddy SMO Windows security Issue

Gadwal SMO User ID Locked. ADSS Guidance

Patratu SMO CCTV working Confirmation
Screenshot status shared to Admin Team.
V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 (Call ID : CIS202205060069)
Rajula SMO CCTV Working Confirmation

V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 SMO Calls Movement Done.
Bhawanipatna SMO CCTV Working

Confirmation Screenshot status shared to
V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Admin Team.(Call ID : CIS202205060075)
V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Helpdeskkiosk Login Calls Movement Done.
Howrah SMO CCTV Working Confirmation

Hazaribargh SMO Kiosk Payment Content

Block Issue Resolved.(Call ID :
V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 CIS202205060106).
User Details updated in Thunderbird Users
V1052 Naveen N 5/6/2022 9:25 5/6/2022 18:04 Asset.
Co-ordinated with Region Team, updated

ASC Pending Call status and shared through
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 Mail to IRA.
Manapparai SMO User Mail Issue Resolved.
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 Tea Break.
Gandhidham SMO User Mail Issue Resolved.
Dombilvali SMO Service Kiosk Application

Installation Done.(Call ID :
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 CIS202205090036).
Ara SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 CIS202205090043).
Dabhoi SMO Cheque Device Issue Resolved.
Ulhasnagar SMO User Mail Issue Resolved.
Patna SMO User Mail ID Configuration Done.
Dhule SMO User ID Locked. ADSS Guidance

Melur SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 : CIS202205090167).
ASC Master Sheet updated and shared
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 through mail.
nodalofficerAP ID Password Login Issue.(Call
V1052 Naveen N 5/9/2022 10:23 5/9/2022 19:13 ID : CIS202205090187).
Chitoor SMO User ID Password Login Issue.
Banaswadi SMO Kiosk Payment Issue
Dhule SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/10/2022 10:58 5/10/2022 19:45 ID : CIS202205090192).
Malegaon SMO User Mail Issue Resolved.
Patna TB User Engage Application Issue
Mancherial SMO User Mail Issue Resolved.
Sangamner SMO User Mail Issue Resolved.
Channapatna SMO User Mail ID

Configuration Done.(Call ID :
V1052 Naveen N 5/10/2022 10:58 5/10/2022 19:45 CIS202205100064).
Kalyan SMO User Chrome Issue Resolved.
Mulund SMO Kiosk ID Password Login Issue

Mandapeta SMO Kiosk Application Issue

Sathyamangalam SMO CCTV Working

Screenshot Confirmation Shared to Admin
Paithan SMO CCTV Working Screenshot

Confirmation Shared to Admin Team.(Call
V1052 Naveen N 5/10/2022 10:58 5/10/2022 19:45 ID : CIS202205100095).
Thiruthuraipoondi SMO CCTV Working

Dindugul SMO Kiosk Cheque Device Issue

Andheri Branch User Engage Application

Need to update G-Suite Mail Configuration

status for 10 Users.(Call ID :
V1052 Naveen N 5/10/2022 10:58 5/10/2022 19:45 CIS202205100114).
HO User G-Suite Mail Issue Resolved.(Call
V1052 Naveen N 5/10/2022 10:58 5/10/2022 19:45 ID : CIS202205100118).
Namakkal SMO User Engage Application

Gobichettipalayam SMO Printer Issue
Rajula SMO User ID Login Issue Resolved.
Chindwar TB User ID Login Issue Resolved.
Suryapet SMO User ID Login Issue Resolved.
Medak SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/11/2022 10:29 5/11/2022 19:10 ID : CIS202205110114).
Gaya SMO CCTV Working Screenshot

updated to Admin Team.(Call ID :
V1052 Naveen N 5/11/2022 10:29 5/11/2022 19:10 CIS202205110115).
Tiruvottriyur SMO CCTV Working Screenshot

updated to Admin Team.(Call ID :
V1052 Naveen N 5/11/2022 10:29 5/11/2022 19:10 CIS202205110117).
HO User ID Password Login Issue Resolved.
Warangal SMO Kiosk Payment Content Block

Santacruz SMO Kiosk Payment Issue
Saharsha SMO Chola Application Link Issue

Barasat SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 ID : CIS202205110146).
Pollachi SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 ID : CIS202205110150).
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 ID : CIS202205110161).
Idar SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 CIS202205110168).
Munger SMO User Mail ID Configuration

Ravulapalem SMO Service Kiosk Issue
Porbandar SMO kiosk Card Payment Issue

Jalna SMO User Scanner Issue Resolved.(Call
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 ID : CIS202205120023).
Munger SMO User ID Password Login Issue.
Balasore SMO CCTV Working Screenshot
shared to Admin Team.(Call ID :
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 CIS202205120066).
Patratu SMO CCTV Working Screenshot

V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 CIS202205120069).
Thiruvarur SMO CCTV Working Screenshot

V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 CIS202205120070).
Basirhat SMO User ID Password Login Issue.
Purnea SMO Kiosk Screen Resolution Issue

Khagariya SMO User Mail ID Configuration

Hinganghat SMO User ID Password Login
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 Issue.(Call ID : CIS202205120117).
Kandi SMO Kiosk Application Issue Resolved.
Yavatmal SMO User ID Password Login Issue.
Venkatagiri SMO User ID Password Login
V1052 Naveen N 5/12/2022 10:22 5/12/2022 19:04 Issue. (Call ID : CIS202205120135).
Thanjavur SMO User Mail ID Configuration

V1052 Naveen N 5/13/2022 10:39 5/13/2022 19:18 Done.(Call ID : CMS202205120086).
Chittor SMO User mail Issue Resolved.(Call
V1052 Naveen N 5/13/2022 10:39 5/13/2022 19:18 ID : CIS202205120122).
Kadayanallur SMO User Mail Issue Resolved.
Munger SMO User ID Password Login Issue.
Jalgaon SMO User ID Password Login Issue.
Tiruvarur SMO CCTV Working Confirmation
Screenshot shared to Admin Team.(Call ID :
V1052 Naveen N 5/13/2022 10:39 5/13/2022 19:18 CIS202205130065).
Palani SMO Kiosk Card payment Issue
Katihar SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/13/2022 10:39 5/13/2022 19:18 ID : CIS202205130102).
Kharagpur SMO User ID Password Login
Tadepalligudem SMO Kiosk ID Password

V1052 Naveen N 5/13/2022 10:39 5/13/2022 19:18 Login Issue.(Call ID : CIS202205130105).
Hubli TB User ID Password Login Issue
Porbandar SMO User ID Mail Configuration

Kalamboli SMO User ID Password Login
Chandanyadav User ID Password Login Issue

Katihar SMO User Mail Password Issue
Patna TB User Engage Application Issue
Porbandar SMO Service kiosk Slowness Issue

Dhule SMO Kiosk ID Password Login Issue.
Madhavaram SMO CCTV Working
Porbandar SMO Service Kiosk Trend Micro

V1052 Naveen N 5/14/2022 10:33 5/14/2022 19:05 Updtion Done.(Call ID : CIS202205140050).
Porbandar SMO User Mail Issue Resolved.
Guntur SMO Kiosk Domain Issue Resolved.
Kallakurichi SMO User Mail Issue Resolved.
V1052 Naveen N 5/14/2022 10:33 5/14/2022 19:05 ASC Call updated and shared through Mail.
Patan SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/14/2022 10:33 5/14/2022 19:05 ID : CIS202205140063).
Modassa SMO Kiosk Reciept Printer Issue

Patna TB User ID Password Login Issue.(Call
V1052 Naveen N 5/14/2022 10:33 5/14/2022 19:05 ID : CIS202205140078).
Vijayanagaram SMO User Mail Issue
Devakottai SMO User Mail Configuration

Chamrajnagar SMO Printer Issue. First level

troubleshooting provided and assiged to
Region Engineer.(Call ID :
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 CIS202205160001).
Godhra SMO Kiosk LAN Connectivity Issue.

First level troubleshooting provided and
assigned to Region Engineer.(Call ID :
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 CIS202205160012).
Mahbubabad SMO User Engage Application

Belgaum SMO Kiosk Application Issue
Chittor SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 ID : CIS202205160015).
Chittor SMO BM Mail Issue Resolved.(Call
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 ID : CIS202205160016).
Una SMO Kiosk Booting Issue. First level

support provided and assigned Region
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 Engineer.(Call ID : CIS202205160019).
Guntakal SMO CCTV DVR Issue. First level

troubleshooting done and assigned to
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 Admin Team.(Call ID : CIS202205160021).
Sanand SMO User Mail Issue.(Call ID :
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 CIS202205160026).
Junagadh SMO Chrome Issue Resolved.(Call
V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 ID : CIS202205160027).
Dharmapuri SMO User Mail Issue Resolved.
Hassan SMO User ID Password Login Issue.
Sanand SMO User G-Suite Mail ID

V1052 Naveen N 5/16/2022 9:50 5/16/2022 18:21 CIS202205160112).
Palghar SMO User ID Password Login Issue.
Rasipuram SMO User ID Password Login
Bharuch SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 ID : CIS202205170012).
Simachalam SMO User Mail Issue Resolved.
Virudhunagar SMO User Mail Issue
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 All Region CCTV added for CCTV Display.
Jangareddy SMO User Mail Issue Resolved.
Kalyan SMO Domain Login Issue Resolved.
Jalandhar SMO Kiosk Application Issue
Metpally SMO Kiosk ID Password Login Issue

Chiplun SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 ID : CIS202205170086).
Khopoli SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 ID : CIS202205170090).
Nandigama SMO User Mail Issue Resolved.
Silvasa SMO User mail Issue Resolved.(Call
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 ID : CIS202205170120).
Bhandup SMO User Gencon Application

Dabhoi SMO Cheque Device Issue. (Call ID :
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 CIS202205170127).
Bhuj SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 CIS202205170138).
Eluru SMO User ID Password Login Issue.
Fatuha SMO User ID Password Login Issue.
Bhavnagar SMO Kiosk Lock Issue.First level

troubleshooting Done and assigned region
V1052 Naveen N 5/17/2022 9:30 5/17/2022 18:07 Engineer. (Call ID : CMS202205170052).
Vapi TB User Mail ID Configuration Done.
Idhar SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/18/2022 9:24 5/18/2022 18:07 CIS202205170162).
Fauha SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 5/18/2022 9:24 5/18/2022 18:07 : CIS202205180006).
Sahibganj SMO Cash Device Issue. First level

troubleshooting done and assigned Region
Tindivanam SMO Kiosk ID Login Password

Kishanganj SMO User Mail Issue Resolved.
Jajpur SMO Kiosk Cash Device Issue
Lalganj SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/18/2022 9:24 5/18/2022 18:07 ID : CIS202205180016).
Avadi SMO Kiosk Application Issue Resolved.
Dharampur SMO User Mail Issue Resolved.
Patan SMO Kiosk Safe Locker Issue Resolved.
Tadipatri SMO User ID Password Login Issue.
Idhar SMO User ID Password Login Issue.
Bihta SMO Branch Opening CCTV

Confirmation status shared to Customer.
Jambusar SMO Printer Issue Resolved.(Call
V1052 Naveen N 5/18/2022 9:24 5/18/2022 18:07 ID : CIS202205180094).
Coimbatore TB User NARLMS App Issue
Kishanganj SMO User Desktop Backup Issue

Perambalur SMO Kiosk ID Login Password

Krishnanagar SMO User ID Password Login
Villupuram SMO User Mail Issue Resolved.
Dharampur SMO User Mail Issue Resolved.
Dombivali SMO Kiosk Add-on Card Issue.

First level troubleshooting done and
assigned Region Engineer.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CIS202205190008).
Sircilla SMO Kiosk Receipt Printer Issue
Tadipatri SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 ID : CIS202205190013).
Khamgaon SMO User Mail Issue Resolved.
Barrackpore SMO User Mail ID Configuration

Vapi TB ID Password Login Issue.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CMS202205190020).
Palghar SMO Service Kiosk Issue Resolved.
Tanuku SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 ID : CIS202205190062).
Belgum SMO Branch opening CCTV Time

Updated to Customer.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CIS202205190078).
Ravulapaleam SMO Branch opening CCTV

Time Update to Customer.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CIS202205190081).
Barbil SMO Branch opening CCTV Time

Update to Customer.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CIS202205190085).
Balangir SMO Branch opening CCTV Time

Update to Customer.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CIS202205190082).
Ahmednagar SMO Kiosk Application Issue

Suri SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 CMS202205190054).
Palghar SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/19/2022 9:50 5/19/2022 18:27 ID : CIS202205190117).
Bhupalpalli SMO User ID Password Login
Ahmednagar SMO Printer Issue Resolved.
Ghatkopar SMO User BDS Scanning Issue

Kadur SMO Service Kiosk Domain Login Issue

Sholingur SMO User ID Mail Configuration
V1052 Naveen N 5/20/2022 9:31 5/20/2022 18:07 : CIS202205200039).
Gadwal SMO User Engage Application Issue

Ghatkopar SMO Kiosk application Issue
Kendrapara SMO CCTV Working Screenshot

V1052 Naveen N 5/20/2022 9:31 5/20/2022 18:07 CIS202205200087).
Kadur SMO User mail Issue Resolved.(Call
V1052 Naveen N 5/20/2022 9:31 5/20/2022 18:07 ID : CIS202205200088).
Thirutani SMO CCTV Working Screenshot

V1052 Naveen N 5/20/2022 9:31 5/20/2022 18:07 CIS202205200091).
Bhayander SMO User ID password Login
Buxar SMO CCTV Working Screenshot

V1052 Naveen N 5/20/2022 9:31 5/20/2022 18:07 CIS202205200115).
Sholingur SMO User ID Password Login
Gadwal SMO User ID Password Login Issue.
Valsad SMO Trend Micro Installation Done.
Palghar SMO Trend Micro Installation Done.
Ghatkophar SMO Kiosk IMD Code searching

Padra SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 ID : CIS202205210002).
Sirkazhi SMO Kiosk ID Password Login Issue.
Bhagalpur SMO User Mail Issue Resolved.
Thiruvanamalai SMO User Mail Issue
Morbi SMO Service Kiosk Issue Resolved.
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 Helpdeskkiosk Login Calls Moved.
Pandharpur SMO Cash Device Issue
Giridhi SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 CIS202205210022).
Palghar SMO User ID Password Login Issue.
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 ID : CIS202205210026).
Jangareddy SMO BDS Scanning Issue
Berhampore SMO User Mail Issue Resolved.
Karjat SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 ID : CIS202205210046).
Osmanabad SMO Printer Issue Resolved.
Pune SMO User ID Password Login Issue.
Sanand SMO CCTV Details Updated to

Bhavnagar SMO User ID Password Login
Bavla SMO CCTV Working Screenshot

Confirmation Shared to Admin Team.(Call
V1052 Naveen N 5/21/2022 9:32 5/21/2022 18:34 ID : CIS202205210100).
Kukatpally TB Safe Locker Battery Issue. First

level troubleshooting provided and assigned
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 CIS202205230027).
Bhayander SMO User Mail Issue Resolved.
Marthandam SMO User Mail Issue Resolved.
Ariyalur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 ID : CIS202205230053).
Barshi SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 : CIS202205230061).
Avinashi SMO User ID Password Login Issue.
Valsad SMO Cheque Device Jam Issue. First

Level troubleshooting done and assigned
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 CIS202205230126).
Kukatpally TB Kiosk ID Password Login Issue.
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 ID : CIS202205230132).
Kukatpally TB Card Payment Content Block

Nanded SMO User ID Password Login Issue.
V1052 Naveen N 5/23/2022 10:42 5/23/2022 19:14 ID : CIS202205230145).
Kalyan TB Engage Application Issue
Ahmednagar SMO User ID Password Login
Jehnabad SMO User Mail Issue Resolved.
Bhilai SMO Kiosk Application Issue Resolved.
Metpally SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 ID : CIS202205240041).
Fatua SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 ID : CIS202205240047).
Dharampur SMO Printer Issue Resolved.(Call
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 ID : CIS202205240055).
Sirkazhi SMO Kiosk Application Issue
Chiplun SMO Service Kiosk Application

V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 CIS202205240089).
Bhadrak SMO Branch Opening CCTV Time

V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 CIS202205240106).
Bharbil SMO Branch Opening CCTV Time

V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 CIS202205240107).
Kakinada SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 ID : CIS202205240108).
Thambuchetty CSE User ID Password Login
Tadepalligudem SMO User ID Password
Thambuchetty CSE User Mail Issue Resolved.
Valsad SMO Monitor No Display Issue. First

level troubleshooting Done and assigned
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 CIS202205240175).
Narasaropet SMO Service Kiosk LAN

Connectivity Issue. First Level
V1052 Naveen N 5/24/2022 10:21 5/24/2022 19:15 CIS202205240176).
karjat SMO User ID Password Login Issue.
Mandapeta SMO User NARLMS App Issue.
Sambalpur SMO User mail ID Configuration

Aurnagabad SMO Kiosk Printer Issue
Nagapattinam SMO Kiosk Policy Print Issue

Patan SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 ID : CIS202205240153).
Bhuj SMO Kiosk Domain Issue Resolved.(Call
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 ID : CIS202205250044).
Turbhe SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 ID : CIS202205240095).
Perambalur SMO User Mail Issue Resolved.
Thane Branch User Mail ID Configuration

Bhuj SMO Domain Issue Resolved.(Call ID :
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 CIS202205250044).
Kalna SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 ID : CIS202205250058).
Asansol SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 ID : CIS202205250104).
Pondy Branch User Mail ID Configuration

Malakpet SMO User Mail Issue Resolved.
Junagadh SMO User Mail Issue Resolved.
Purnia SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 5/25/2022 10:24 5/25/2022 19:13 : CIS202205250130).
Rajkot TB User Engage Application Issue

Nagapattinam SMO Kiosk Adobe Reader

Aurangabad SMO User ID Password Login
Turbhe SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 ID : CIS202205250167).
Vapi TB User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 CIS202205260011).
Purnia SMO User G-Suite Mail Issue
Barh SMO Kiosk Cheque Device Jam Issue

Contai SMO Kiosk Cash Device Issue. First
level troubleshooting done and assigned
V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 CIS202205260046).
Kodad SMO User ID Password Login Issue.
Vapi TB Trend Micro Installation and

V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 Updation Done.(Call ID : CIS202205260116).
Palghar SMO Trend Micro Installation and

Jalgaon SMO Trend Micro Installation and

Osmanabad SMO Trend Micro Installation

and Updation Done.(Call ID :
V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 CIS202205260125).
Porbandar SMO Trend Micro Installation and

Chandrapur SMO Trend Micro Installation

V1052 Naveen N 5/26/2022 10:24 5/26/2022 19:02 CIS202205260128).
Bhimavaram SMO User ID Password Login
Katihar SMO Kiosk Application Issue
Hingoli SMO Service Kiosk Scanner Issue

Patna SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 ID : CIS202205270001).
Bhadrak SMO Printer Issue Resolved.(Call
V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 ID : CIS202205270006).
Bhayander SMO Kiosk application Issue
Nizamabad SMO User Mail Issue Resolved.
Gadchiroli SMO User Mail Issue Resolved.
Kamptee SMO Kiosk Application Issue
Kavali SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 ID : CIS202205270029).
Neyveli SMO Service Kiosk Application Issue

Dombivali SMO User Mail Issue Resolved.
Dombivali SMO Service Kiosk Application

V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270074).
Eluru SMO Branch Opening CCTV

Confirmation shared to Customer.(Call ID :
V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270099).
Khambaliya SMO Branch Opening CCTV

V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270100).
Bavla SMO Branch Opening CCTV

V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270101).
Belgum SMO Branch Opening CCTV

V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270103).
Nellore SMO User Mail ID Configuration

Patna SMO User ID Password Login Issue.
Una SMO Service Kiosk Application

V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270142).
Taloja SMO Printer Issue Resolved.(Call ID :
V1052 Naveen N 5/27/2022 10:33 5/27/2022 19:19 CIS202205270163).
Mettupalayam SMO User Mail Issue
Ghatkophar SMO Kiosk Slowness Issue
Gadwal SMO Kiosk Application Issue
Jamked SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/28/2022 10:35 5/28/2022 19:17 ID : CIS202205280026).
Dharwad SMO Kiosk Card Payment Content

V1052 Naveen N 5/28/2022 10:35 5/28/2022 19:17 CIS202205280033).
Huzurabad SMO User Mail Issue Resolved.
Khagariya SMO Kiosk Content Block Issue

Aranthangi SMO User Mail Issue Resolved.
Hyathnagar SMO User Mail Issue Resolved.
Tuni SMO User ID Password Login Issue.(Call
V1052 Naveen N 5/28/2022 10:35 5/28/2022 19:17 ID : CIS202205280112).
Ulhasnagar SMO Trend Micro Installation

Ratnagiri SMO Trend Micro Installation
Shirur SMO Trend Micro Installation Done.
Taloja SMO Trend Micro Installation Done.
Bhavnagar SMO Safe Locker Issue. First level

Kamptee SMO Trend Micro Installation
Biharsharif SMO User ID Password Login
Tuni SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 CIS202205300010).
Omalur SMO Kiosk ID Password Login Issue.
Guntur SMO User mail Issue Resolved.(Call
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 ID : CIS202205300022).
Tuticorin SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 ID : CIS202205300024).
Bhimavaram SMO User Mail Issue Resolved.
Madhepura SMO User Mail Issue Resolved.
Dharampur SMO Printer Issue Resolved.(Call
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 ID : CIS202205300037).
Warangal SMO User Mail Issue Resolved.
Shamsabad SMO User Mail Issue Resolved.
Buxar SMO Kiosk ID Password Login Issue.
Idar SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 CIS202205300062).
Idar SMO BM Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 CIS202205300063).
User Raised direct calls moved to respective
V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 Team.
Hajipur SMO User ID Password Login Issue.
Tumsar SMO Trend Micro AV Installation

V1052 Naveen N 5/30/2022 9:30 5/30/2022 18:17 CIS202205300169).
Rajgurunagar SMO Service Kiosk Trend

Micro AV Installation and Updation Done.
Rajgurunagar SMO Transaction Kiosk Trend

Micro AV Installation and Updation Done.
Dhandbad TB Kiosk Application Issue
Husnabad SMO User Mail Issue Resolved.
Kadi SMO Card Payment Issue Resolved.(Call
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 ID : CIS202205310009).
Mandapeta SMO Cash Device Issue
Jangaon SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 ID : CIS202205310021).
Burdwan SMO User Mail Issue Resolved.(Call
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 ID : CIS202205310028).
Jalna SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 CIS202205310032).
Ranchi SMO Kiosk Card Payment Issue
Aruppukottai SMO User Mail Issue Resolved.
Berhampur SMO User Mail Issue Resolved.
Tirupathi SMO User ID Password Login Issue.
Tirupathi SMO User ID ADSS Enrollment
Kadi SMO Kiosk IE Updation Done.(Call ID :
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 CIS202205310107).
Yavatmal SMO Service Kiosk TM AV

V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 CIS202205310113).
Halol SMO Transaction Kiosk TM AV

V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 CIS202205310114).
Halol SMO Service Kiosk TM AV Installation

Bavla SMO Transaction Kiosk TM AV

Bavla SMO Service Kiosk TM AV Updation

Kadi SMO I-Solve Link Issue Resolved.(Call ID
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 : CIS202205310130).
Kamptee SMO Transaction Kiosk TM AV

V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 CIS202205310145).
User Direct calls moved to respective
V1052 Naveen N 5/31/2022 9:46 5/31/2022 18:23 Engineers.
Gondiya SMO Kiosk Application Issue
User Direct calls moved to respective
Gadwal SMO User ID Password Login Issue.
Bhayander SMO Kiosk Slowness Issue
Jhargram SMO Kiosk Safe Locker Issue. First

Level Troubleshooting done and assigned to
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 CIS202206010015).
Suri SMO HP Laserjet Printer Issue. First level

Troubleshooting done and assigned to
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 CIS202206010020).
Kodinar SMO User mail Issue Resolved.(Call
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 ID : CIS202206010022).
Sangli SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 ID : CIS202206010025).
Kakinada SMO Service Kiosk LAN Cable

Issue. First Level Troubleshooting done and
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 CIS202206010027).
Hunsur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 ID : CIS202206010030).
Ghatkophar SMO User Mail Indexing Issue

Sangli SMO User ID Password Login Issue

HO User ID Password Login Issue Resolved.
Ghatkophar SMO User I-Solve Link Issue

Yavatmal SMO Transaction Kiosk TM AV

Installed and updated.(Call ID :
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 CIS202206010099).
Godhra SMO Transaction kiosk TM AV
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 Updated.(Call ID : CIS202206010100).
Godhra SMO Service Kiosk TM AV Installed

V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 and Updated.(Call ID : CIS202206010101).
Bapunagar SMO Transaction Kiosk TM AV

Installed and Updated.(Call ID :
V1052 Naveen N 6/1/2022 9:50 6/1/2022 18:32 CIS202206010121).
Pondicherry SMO User BDS Scanning Issue
Uluberiya SMO User ID Password Login
Tadipatri SMO Kiosk Application Issue
Tirupathi SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 ID : CIS202206020013).
Valsad SMO Kiosk Cash Device Issue
Bobbili SMO Kiosk Application Issue. First

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020025).
Asansol SMO Kiosk Screen Resolution Issue

Junagadh SMO User Payment Issue
Kanpur SMO Gencon Application Issue
Tirupathi SMO User ID Password Login Issue.
Ravulapaleam SMO Transaction Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020130).
Ahmednagar SMO Transaction Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020131).
Ahmednagar SMO Service Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020132).
Nagpur TB Transaction Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020133).
Udaipur SMO Transaction Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020134).
Udaipur SMO Service Kiosk TM AV

V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 CIS202206020135).
Tirupathi SMO User Engage Application
Rajula SMO User PTS Link Issue Resolved.
Anand TB Isolve Link Issue. Coordinated with
V1052 Naveen N 6/2/2022 9:26 6/2/2022 19:11 server team.
Osmanabad SMO Service Kiosk Issue
Rajkot TB Kiosk Application Issue Resolved.
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 (Call ID : CMS202206020058).
Raipur TB User ID Password Login Issue.(Call
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 ID : CIS202206030025).
Garhwa SMO CCTV Working Screenshot

Confirmation Mail shared to Admin Team.
Nadiad SMO CCTV Working Screenshot

Satara SMO CCTV Working Screenshot

Manapparai SMO CCTV Working Screenshot

Thiruvallur SMO CCTV Working Screenshot

Confirmation Mail Shared to Admin Team.
Attur SMO CCTV Working Screenshot

Aurangabad SMO Kiosk Application Issue

Nagercoil SMO User Mail Issue Resolved.
Rasipuram SMO I-Solve Link Issue Resolved.
Ghatkophar SMO I-Solve Link Issue
Hubli TB User Excel Issue Resolved.(Call ID :
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 CMS202206030017).
Virar TB Service Kiosk Booting Issue. First

level Troubleshooting done and assigned to
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 CMS202206030023).
Rajkot TB BDS Scanning Issue Resolved.(Call
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 ID : CMS202206030027).
Hyderbad Branch User ID Password Login
Forbesganj VO Branch User IMD Code

Searching Issue Resolved.(Call ID :
V1052 Naveen N 6/3/2022 9:42 6/3/2022 18:39 CIS202206030127).
Thiruvallur SMO User Laptop mail Issue
Omalur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 ID : CIS202206030149).
Nalgonda SMO User Mail Issue Resolved.
Simachalam SMO User Laptop Mail Issue

Pandharpur SMO User Laptop Mail Issue

Sholingur SMO Kiosk Payment Issue
Kakinada SMO Kiosk Hanging Issue. First

V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 CIS202206040035).
Nadiad SMO User Laptop Mail Issue
Contai SMO Kiosk Application Issue
Ambur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 ID : CIS202206040067).
Ghatkophar SMO User Mail Issue Resolved.
HO User ID Password Login Issue.(Call ID :
V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 CIS202206040092).
Bapunagar SMO Service Kiosk TM AV

Installation and Updation done.(Call ID :
V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 CIS202206040093).
Dhanera SMO Transaction Kiosk TM AV

Surendranagar SMO User Mail ID

V1052 Naveen N 6/4/2022 9:31 6/4/2022 18:15 CIS202206040100).
Sholingur SMO Kiosk ID Password Login
V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 ID : CIS202206060003).
Krishnagiri SMO User Mail Issue Resolved.
V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 ID : CIS202206060008).
Chamrajanagar SMO User mail Issue
Aurangabad SMO User ID Password Login
Anakapalli SMO User Mail Issue Resolved.
Latur SMO User ID Password login Issue.(Call
V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 ID : CIS202206060015).
Mandapeta SMO User Engage Application

Bhagalpur SMO Kiosk Application Issue
Omalur SMO Kiosk ID Password Login Issue.
Devakottai SMO User ID Password Login
Latur SMO User ID Password Login Issue.
Belgaum SMO Safe Locker Battery Issue.First
level troubleshooting done and assigned to
V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 Region Team.(Call ID : CIS202206060026).
Dharmavaram SMO User Mail Issue
Sahibganj SMO Kiosk Add-ON Card Issue.

assigned to Region Team.(Call ID :
V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 CIS202206060038).
Madhavaram SMO User mail ID

V1052 Naveen N 6/6/2022 9:33 6/6/2022 18:18 CIS202206060042).
Kancheepuram SMO User Mail Issue
Katihar SMO Cash Device Jam Issue. First

Melur SMO Safe Locker Battery Issue. First

V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 CIS202206070013).
Shrirampur SMO User Mail Issue Resolved.
Choppadandi SMO User Mail Issue Resolved.
Thirutani SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 ID : CIS202206070030).
Tiruvottriyur SMO Kiosk Application Issue

Nandigama SMO User Mail Issue Resolved.
Munger SMO Kiosk Card payment Issue
Devakottai SMO User Mail Issue Resolved.
Suri SMO Kiosk Mouse Issue Resolved.(Call
V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 ID : CIS202206070074).
HO User Gencon Application Issue Resolved.
Barshi SMO Kiosk Beep Sound Issue.First
level Troubleshooting Done and assigned to
Pandharpur SMO User Mail Issue Resolved.
Warangal SMO User G-Suite Mail Issue
V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 CIS202206070112).
Godhra SMO Kiosk Application Issue
V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 ID : CIS202206070117).
Devakottai SMO CSE Mail Issue Resolved.
Pandharpur SMO User Laptop Login Issue

HO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/7/2022 10:32 6/7/2022 19:18 CIS202206070152).
Suri SMO Cheque Device Issue. First level

Bobbili SMO Kiosk Issue.First level

Khopoli SMO Laptop User Mail Issue
Ahmedabad Branch User ID Password Login
Gundelpet SMO CCTV Working Screenshot

Status shared to Admin Team.(Call ID :
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080033).
Balurghat SMO CCTV Working Screenshot

Status shared to Admin Team.(Call ID :
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080034).
Melur SMO CCTV Working Screenshot status

V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080037).
Abhanpur SMO CCTV Working Screenshot
status shared to Admin Team.(Call ID :
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080042).
Cuddalore SMO CCTV Working Screenshot

status shared to Admin Team.(Call ID :
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080043).
User Raised Direct Calls Moved to
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 Respective Engineers.
Nagapattinam SMO Kiosk Policy not opening

Challakere SMO User Mail Issue Resolved.
Basirhat SMO Kiosk payment Content Block

Anantapur SMO Kiosk Application Issue
Pollachi SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 ID : CIS202206080135).
Barauni SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 ID : CIS20220608136).
Dhanera SMO Trend Micro Updation Done

in Transaction Kiosk.(Call ID :
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 CIS202206080155).
Basirhat SMO Kiosk PDF Issue Resolved.(Call
V1052 Naveen N 6/8/2022 10:32 6/8/2022 19:10 ID : CIS20220608160).
Trichy TB, Transaction Kiosk Safe Locker

Battery Issue. First level troubleshooting
done and reassigned to Region Team.(Call ID
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 : CIS202206090008).
Srikakulam SMO Kiosk Receipt Printer Issue.

reassigned to Region Team.(Call ID :
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 CIS202206090030).
Jangaon SMO Transaction Kiosk Printer Issue

Hubli TB User Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 CIS202206090048).
Helpdeskkiosk Login Calls moved to
Madhavaram SMO User Mail Issue Resolved.
Gummidipondi SMO User Mail Issue
Madhavaram SMO BDS Scanning Issue
Madhavaram SMO Kiosk Application Issue

Bhita SMO Kiosk Application Issue Resolved.
Samalkotta SMO Cash Device Issue
User Raised Direct calls moved from SMO to
Kalpakkam SMO User ID Password Login
Ara SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 CIS202206090100).
Vapi TB Service Kiosk Application Installation

Mandya SMO User mail Issue Resolved.(Call
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 ID : CIS202206090112).
Sahibganj SMO Kiosk Application Issue
Bhandup SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/9/2022 10:38 6/9/2022 19:14 ID : CIS202206090132).
Chamrajnagar SMO Kiosk Printer Issue
Dabhoi SMO Laptop User Mail Issue
Lalganj SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 ID : CIS202206100022).
Mahbubabad SMO User Mail Isssue
User Raised Direct Calls moved from SMO
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 Login to Respective Engineers.
Mangalagiri SMO User Mail Issue Resolved.
Adoni SMO User ID Password Login Issue.
Kamptee SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 ID : CIS202206100052).
Saharsa SMO Kiosk Application Content

V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 CIS202206100088).
Valsad SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 ID : CIS202206100073).
Midnapur SMO User Mail Issue Resolved.
User Raised Direct Calls Moved from

helpdeskkiosk Login to Respective
Venkatagiri SMO User Mail Issue Resolved.
Kalyan TB User Engage Application Issue

Adoni SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 ID : CIS202206100100).
V1052 Naveen N 6/10/2022 10:33 6/10/2022 19:07 : CIS202206100103).
Vijayanagaram SMO Service Kiosk Login

Srirangam SMO Kiosk Booting Issue
Ambur SMO Service Kiosk Booting Issue.First

V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 CIS202206130003).
V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 ID : CIS202206130010).
User Raised Direct Calls moved from I-Solve
Cuttack SMO Kiosk Application Issue
Budwan SMO User mail Issue Resolved.(Call
V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 ID : CIS202206130018).
Guntakal SMO CCTV DVR Issue. First level
V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 ID : CIS202206130023).
Mayiladudurai SMO User Mail Issue
V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 CIS202206130101).
Darbhanga SMO Kiosk Monitor Display Issue

Kancheepuram SMO User ID Password login
Mahbubanagar SMO Kiosk ID Password
V1052 Naveen N 6/13/2022 9:39 6/13/2022 18:20 CIS202206130102).
Rourkela SMO Kiosk Receipt Printer Issue

Lalganj SMO User Cordys Application Issue

Bhagalpur SMO User Cordys Application

Kukatpally TB User Mail Issue Resolved.(Call
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 ID : CMS202206130044).
Jalgaon SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 ID : CIS202206140018).
Morbi SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 : CIS202206140016).
Bharuch SMO Kiosk Receipt Printer Issue

Sitamarhi SMO Kiosk Add-ON Card Issue.

First Level Troubleshooting Done and
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 CIS202206140006).
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 ID : CIS202206140066).
Ghatkophar SMO User Mail Issue Resolved.
Paithan SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 ID : CIS202206140082).
Delhi TB User Engage Application Issue
Pedappali SMO User Mail Issue Resolved.
Sirkazhi SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 ID : CIS202206140123).
Perundurai SMO Kiosk ID Password Login
Goregaon SMO User Mail Issue Resolved.
Ambur SMO Kiosk Payment Content Block

HO User Windows Security Issue Resolved.
Goregaon SMO User ID Password Login
Katihar SMO User ID Password Login Issue.
User Raised Direct Calls Moved from SMO

V1052 Naveen N 6/14/2022 9:43 6/14/2022 18:18 Cell Login to Respective Engineers.
Venkatagiri SMO Kiosk Issue Resolved.(Call
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 ID : CIS202206140171)
Nagapattinam SMO Service Kiosk Issue
Kadiri SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 ID : CIS202206150005).
Ranipet SMO Kiosk Payment Issue Resolved.
Parli SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 CIS202206150012).
Tiruvottiyur SMO Kiosk Hanging Issue
Uppal SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 : CIS202206150017).
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 ID : CIS202206150022).
Kadiri SMO BM Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 CIS202206150019).
Balangir SMO User Mail Issue Resolved. First

level Troubleshooting done and assigned
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 CIS202206150069).
Mahbubabad SMO Kiosk Receipt Printer

Issue. First Level Troubleshooting Done and
assinged Region Engineer.(Call ID :
V1052 Naveen N 6/15/2022 9:47 6/15/2022 19:23 CIS202206150071).
Chikmangaluru SMO User ID Password Login
Lakhisarai SMO Laptop DSR Link Issue
Washim SMO User ID Password Login Issue.
Medak SMO Cash Device Offline Issue. First

level troubleshooting Done and assigned to
V1052 Naveen N 6/16/2022 9:27 6/16/2022 18:01 CIS202206150155).
Halol SMO BDS Scanning Issue Resolved.(Call
V1052 Naveen N 6/16/2022 9:27 6/16/2022 18:01 ID : CIS202206160005).
Baramati SMO User Mail ID Configuration

Karjat SMO User Laptop Mail Issue Resolved.
Parbhani SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 6/16/2022 9:27 6/16/2022 18:01 CIS202206160024).
Jalna SMO BDS Scanning Issue Resolved.(Call
V1052 Naveen N 6/16/2022 9:27 6/16/2022 18:01 ID : CIS202206160026).
Baramati SMO User ID Password Login Issue.

Medak SMO Cheque Device Issue Resolved.
SMO Branches CCTV Status shared to
V1052 Naveen N 6/16/2022 9:27 6/16/2022 18:01 Customer as per their Request.
Suri SMO Kiosk Card Payment Content Block

Borivali TB Service Kiosk Screen Resolution

Issue.First level Troubleshooting done and
V1052 Naveen N 6/17/2022 9:48 6/17/2022 18:23 CMS202206160071).
Taloja SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 6/17/2022 9:48 6/17/2022 18:23 : CIS202206160159).
Biharsharif SMO User Mail Issue Resolved.
User Raised Direct calls moved from SMO
Hyathnagar SMO Laptop User Mail Issue
Ravulapalem SMO User ID Password Login
Perundurai SMO User Gencon Application

Peddapalli SMO User ID Password Login
Madanapalli SMO User Mail Issue Resolved.
Gondia SMO Cash Device Issue Resolved.
Surendranagar SMO CCTV Working

Screenshot Mail Confirmation shared to
Anantapur SMO Kiosk Booting Issue. First

V1052 Naveen N 6/17/2022 9:48 6/17/2022 18:23 CIS202206170099).
Kadapa SMO User ID Password Login Issue.
TamilNadu SMO Branches UPS Backup Time

details updation Done.(Call ID :
V1052 Naveen N 6/17/2022 9:48 6/17/2022 18:23 CIS202206170125).
Andhra Pradesh SMO Branches UPS Backup

Time details updation Done.(Call ID :
V1052 Naveen N 6/17/2022 9:48 6/17/2022 18:23 CIS202206170126).
Gondiya SMO Cash Payment Unsuccessful

RedHills SMO Kiosk Application Issue
V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 Kiosk ASC Call status updated in Excel.
Bhiwandi SMO Kiosk Domain Issue Resolved.
Sitamarhi SMO CCTV Working Status shared

V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 to Admin Team.(Call ID : CIS202206180097).
Bodi SMO CCTV Working Status shared to


Helpdeskkiosk Login to Respective
Sachin SMO CCTV Working Status Shared to
Thanjavur TB User ID ADSS Enrollment
WestBengal State SMO Branches UPS

Backup Time status Updated.(Call ID :
V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 CIS202206180102).
Hyderabad Branch User ID Password Login
AndhraPradesh State SMO Branches UPS

Backup Time Status Updated.(Call ID :
V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 CIS202206180103).
TamilNadu State SMO Branches UPS Backup

Time Status Updated.(Call ID :
V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 CIS202206180105).
Telangana State SMO Branches UPS Backup

Time Status Updated.(Call ID :
V1052 Naveen N 6/18/2022 9:38 6/18/2022 18:42 CIS202206180104).
30 Branches UPS Backup Status gathered

from Branch Users and Updated through
V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 Mail.(Call ID : CIS202206200082).
Sambalpur SMO User Mail Issue Resolved.
Adoni SMO Kiosk Application Issue Resolved.
Hazaribargh SMO Kiosk Card Payment Issue

Karjat SMO Laptop User Mail Issue Resolved.
Neyveli SMO Kiosk Monitor Issue. First Level

Troubleshooting Done and assigned

Patratu SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 ID : CIS202206200087).
Devakottai SMO Kiosk ID Password Login
Jalna SMO BDS Scanning Issue Resolved.(Call
V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 ID : CIS202206200113).
Warangal SMO Kiosk Card and Online

Payment Issue Resolved.(Call ID :
V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 CIS202206200130).
Cooch Behar SMO Kiosk Cash Device Issue

Botad SMO Service Kiosk TM AV Installation

V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 CIS202206200138).
Osmanabad SMO Service Kiosk TM AV

Installation and Updation Done.(Call ID :
V1052 Naveen N 6/20/2022 10:42 6/20/2022 19:13 CIS202206200139).
Guntakal SMO User ID Password Login Issue.
Gadchiroli SMO User ID Password Login
Dombivali SMO User I-Solve Link Issue
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 : CIS202206210031).
Khambhalia SMO Chola Application Issue

Fatuha SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 ID : CIS202206210050).
Gajwel SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 ID : CIS202206210055).
Bhagalpur SMO Kiosk Payment Content

V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 CIS202206210056).
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 ID : CIS202206210067).
Bhadrak SMO User ID Password Login Issue.
Botad SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 : CIS202206210090).
Anantapur SMO User Engage Issue Resolved.
Ambur SMO BM Mail Issue Resolved.(Call
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 ID : CIS202206210112).
Ambur SMO CSE Mail Issue Resolved.(Call
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 ID : CIS202206210113).
Ambur SMO Service Kiosk Adobe Reader

V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 CIS202206210115).
Khambhalia SMO Service Kiosk windows

securtiy Issue Resolved.(Call ID :
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 CIS202206210116).
Morbi SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 CIS202206210127).
Sulur SMO CCTV Working Screenshot Status

V1052 Naveen N 6/21/2022 10:32 6/21/2022 19:06 CIS202206210140).
Malegaon SMO Service Kiosk TM AV

V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 CIS202206220048).
Vyara SMO Transaction Kiosk TM AV

V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 CIS202206220049).
Mancherial SMO User ID Password Login

Guduvancheri SMO User Mail Issue
Piduguralla SMO User Mail Issue Resolved.
V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 ID : CIS202206220043).
V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 ID : CIS202206220061).
Guduvancheri SMO CSE Mail Issue Resolved.
V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 ID : CIS202206220079).
Modassa SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/22/2022 10:54 6/22/2022 19:29 ID : CIS202206220090).
User Raised Direct Calls moved from

Mangalagiri SMO Kiosk Monitor Issue
Ulhasnagar SMO User ID password Login
Rajampet SMO User mail Issue Resolved.
Samalkotta SMO User ID Password Login
Ghatkophar SMO Kiosk Cash Device Issue.
Aruppukottai SMO User ID Password Login
Wardha SMO Scanner Issue. First Level

troubleshooting Done and assigned to
Banaswadi SMO Card payment Issue
V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 resolved.(Call ID : CIS2022206220136).
Tirunelveli SMO Laptop User Mail Issue
Santacruz SMO User Mail ID Configuration

V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 ID : CIS202206230032).
Nandyal SMO User ID Password Login Issue.
Kalamboli SMO Kiosk Booting Issue. First

Level troubleshooting done and assigned
V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 CMS202206230050).
Khargar SMO User Mail ID Configuration

Idhar SMO User mail ID Configuration Done.
Santacruz SMO Card Payment Issue
Gadwal SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 ID : CIS202206230182).
Bhadrak SMO User ID Password Login Issue.
ChottaUdaipur SMO Safe Locker Battery

Issue. First level troubleshooting done and
Assigned to Region Engineer.(Call ID :
V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 CIS202206230186).
Rajamundry SMO User ID Password Login
Gajwel SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/23/2022 10:32 6/23/2022 19:57 ID : CIS202206230208).
HO User Windows Security Issue Resolved.
Suri SMO, Transaction Kiosk Cash Device

Husnabad SMO Printer Issue Resolved.(Call
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 ID : CIS202206230076).
Kadapa SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 ID : CIS202206230181).
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 ID : CIS202206240009).
Bavla SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 ID : CIS202206240020).
Hingoli SMO Service Kiosk Application

V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 CIS202206240034).
Gudur SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 : CIS202206240048).
Ulhasnagar SMO Kiosk ID Password Login
Daund SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 ID : CIS202206240073).
Piduguralla SMO BM Mail Issue Resolved.
Piduguralla SMO CSE Mail Issue Resolved.
Sriperambadur SMO User Mail Issue
Vijayawada SMO User ID Password Login
Jamnagar SMO User Mail Issue Resolved.
Cooch Behar SMO Cash Device Issue
V1052 Naveen N 6/24/2022 10:38 6/24/2022 19:31 CIS202206240128).
Kolkatta SMO User ID Password Login Issue.
Ramagundam SMO Kiosk Booting Issue. First

V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 CIS202206250022).
Gadchiroli SMO Scanner Issue Resolved.(Call
V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 ID : CIS202206250025).
Warangal SMO Kiosk Payment Content Block

Issue. Co-ordinated with helpdeskph1 and
V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 Resolve the Issue.
Dharmapuri SMO User mail Issue Resolved.
Kishanganj SMO Cheque Device Issue
User Direct Calls moved from SMO Login to
Kalna SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 ID : CIS202206250053).
Banaswadi SMO Kiosk Card Payment Issue

Dharwad SMO Gencon Issue Resolved.(Call
V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 ID : CIS202206250069).
Ghatkophar SMO Service Kiosk Application
V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 CIS202206250074).
Taloja SMO Service kiosk Application

V1052 Naveen N 6/25/2022 10:43 6/25/2022 19:46 CIS202206250077).
Ghatkophar SMO Screen Resolution Issue

Gajuwaka SMO User Mail Issue Resolved.
Gudur SMO Card Payment Issue Resolved.
Hingoli SMO Service Kiosk BDS Scanning

Palanpur SMO Cheque Device Issue. First

V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 CIS202206250114).
Khagariya SMO Kiosk Issue Resolved.(Call
V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 ID : CIS202206270001).
Metpally SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 ID : CIS202206270003).
Sanand SMO Safe Locker Issue Resolved.
Allagada SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 ID : CIS202206270007).
Warangal SMO User Login Issue Resolved.
Ahmednagar SMO Kiosk ID Password Login
Belgum SMO Kiosk Card Payment Issue
Tiruvottiyur SMO Kiosk Application Issue

Channapatna SMO Kiosk Card Payment Issue
Barasat SMO Printer Issue. First level

V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 CIS202206270027).
Hassan SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 ID : CIS202206270031).
Bishnupur SMO Kiosk Hanging Issue
Khargar SMO User Mail Issue Resolved.(Call

ID : CIS202206270048).Sitamarhi SMO User
ID Password Login Issue.(Call ID :
V1052 Naveen N 6/27/2022 9:42 6/27/2022 18:19 CIS202206270070).
Tadepalligudem SMO Kiosk Card Payment

Jangaon SMO Service Kiosk Issue Resolved.
Challakere SMO User ID Password Login
Chilakaluripet SMO User Mail Issue
Silvassa SMO User Mail Issue Resolved.(Call
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 ID : CIS202206280008).
Ulhasnagar SMO Gencon Application Issue

Paradip SMO Transaction Kiosk Booting

V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 CIS202206280023).
Hingoli SMO Trend Micro AV Installation

Buxar SMO Printer Issue Resolved.(Call ID :
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 CIS202206280044).
Rajula SMO Kiosk Application Issue
Challakere SMO Kiosk Cash Device Issue
Kothagudem SMO Card Payment Issue
Rajula SMO Kiosk PDF Issue Resolved.(Call ID
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 : CIS202206280122).
Rajkot TB TM AV Installation Done.(Call ID :
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 CIS202206280133).
Barshi SMO Transaction Kiosk Trend Micro

AV Installation Done.(Call ID :
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 CIS202206280135).
Airoli SMO Trend Micro AV Installation and

Barshi SMO Service Kiosk Trend Micro AV

V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 CIS202206280138).
Ho User G-Suite Mail Issue Resolved.(Call
V1052 Naveen N 6/28/2022 9:51 6/28/2022 18:28 ID : CIS202206280151).
Ariyalur SMO Kiosk Application Issue
Vishakapatnam Branch User ID Password

Omalur SMO User Mail Issue Resolved.(Call

ID : CIS202206280177).Anakapalli SMO User
Mail Issue Resolved.(Call ID :
V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 CIS202206280181).
Gandhidham SMO Cash Device Issue. First

V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 CIS202206280186).
Jalpaiguri SMO User Mail ID Configuration

Garhwa SMO Cash Device Issue Resolved.
Palani SMO Kiosk Booting Issue Resolved.

(Call ID : CIS202206290005).Thirutani SMO
User ID Password Login Issue.(Call ID :
V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 CIS202206290007).
Jamshedpur TB Kiosk Cheque Device Issue
Tiruvottiyur SMO Kiosk slowness Issue
Tiruvottiyur SMO Kiosk Monitor Display

Gaya SMO User Engage Application Issue

Resolved.(Call ID : CIS202206290021).
Krishnagiri SMO User Engage Application
Bhupalpally SMO Kiosk Application Issue

Madhugiri SMO Service Kiosk Issue. First

V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 CIS202206290028).
Purnea SMO Kiosk Application Issue
Thiruthuraipoondi SMO Cheque Device Jam

V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 CIS202206290040).
Hazaribagh SMO Kiosk Application Issue

Jangaon SMO User Laptop Mail Issue
HO User Mail Searching Issue Resolved.(Call
V1052 Naveen N 6/29/2022 9:34 6/29/2022 18:16 ID : CIS202206290122).
V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 ID : CIS202206300002).
Gundlupet SMO User ID Password Login
Namakkal SMO User Mail Issue Resolved.
Wardha SMO Kiosk Printer Issue Resolved.
Marthandam SMO User Mail Issue Resolved.
V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 CIS202206300130).

V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 CIS202206300131).
Khammam Branch Laptop User TM AV

Installed and Update.(Call ID :
V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 CIS202206300135).
Malegaon SMO BM Mail Issue Resolved.(Call
V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 ID : CIS202206300141).
Baruipur SMO Kiosk Printer Issue. First Level

Troubleshooting Done and assigned Region
V1052 Naveen N 6/30/2022 9:34 6/30/2022 19:31 Enginee.(Call ID : CIS202206300047).
Pattukottai SMO User Mail Issue Resolved.
Palladam SMO User mail Issue Resolved.(Call
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 ID : CIS202206300102).
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 Login Respective Engineers.
Santacruz SMO User Mail Issue Resolved.
Jalna User Domain Login Issue Resolved.(Call
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 ID : CIS202207010014).
Muzaffarpur TB Laptop User Mail Issue
Dharwad SMO Kiosk Application Navigation

Baramathi SMO Service Kiosk LAN
Connectivity Issue Resolved.(Call ID :
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 CIS202207010032).
Dombivali SMO Trend Micro Antivirus

Baramathi SMO Trend Micro Antivirus

V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 CIS202207010047).
Gopalganji SMO User Engage Application

Daund SMO User ID Password Login Issue.
Dharwad SMO Kiosk PDF Issue Resolved.
Gundlupet SMO User ID Password Login
Khagariya SMO User Chola Engage

Application Issue Resolved.(Call ID :
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 CIS202207010073).
Hingoli SMO DMS Scanning Issue Resolved.
HO User Domain Login Issue Resolved.(Call
V1052 Naveen N 7/1/2022 9:51 7/1/2022 18:26 ID : CIS202207010095).

Vapi TB Kiosk Booting Issue Resolved.(Call ID
V1052 Naveen N 7/4/2022 11:01 7/4/2022 19:37 : CMS202207040011).
Tuni SMO Printer Issue Resolved.(Call ID :
V1052 Naveen N 7/4/2022 11:01 7/4/2022 19:37 CIS202207040031).
Mysore TB User Gencon Application Issue

Thambuchetty Branch User ID Password
Chilakaluripeta SMO User Mail Issue
Madhavaram SMO Printer Issue. First Level
troubleshooting Done and assigned to
V1052 Naveen N 7/4/2022 11:01 7/4/2022 19:37 CIS202207040063).
Modem Devices collected from Mr. Kirubha
V1052 Naveen N 7/4/2022 11:01 7/4/2022 19:37 and handed over to Mr. Kamal.
Sanand SMO User FTP Link Issue Resolved.
Kalamboli SMO Kiosk Application Issue
Baroda TB Trend Micro AV Installation and

User Raised Direct Calls moved from I-solve
Darjeeling SMO Network Connectivity Issue.

assinged to Wanhelpdesk. (Call ID :
V1052 Naveen N 7/4/2022 11:01 7/4/2022 19:37 CIS202207040017).
Darjeeling SMO Kiosk LAN Connectivity Issue

Baruipur SMO Kiosk Application Issue
Jangaon SMO User Laptop Mail Issue
Srikakulam SMO CCTV Working Status

Confirmation shared to Admin Team.(Call
ID : CIS202207050032). Aranthangi SMO
CCTV Working Status Confirmation Shared
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 to Admin Team.(Call ID : CIS202207050033).
Sircila SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 ID : CIS202207050044).
Goregaon SMO User Mail Issue Resolved.

(Call ID : CIS202207050050).Morbi SMO
User Mail Issue Resolved.(Call ID :
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 CIS202207050065).
Kakinada SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 ID : CIS202207050076).
Challakere SMO Gencon Application Issue
Kolkata Branch User Cordys Issue Resolved.
Dindigul SMO User Mail ID Configuration

Darjeeling SMO Printer Issue Resolved.First

Level troubleshooting Done and assigned
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 CIS202207050100).
Srirangam SMO User ID Password Login

Issue.(Call ID : CIS202207050111). Metpally
SMO User ID Password Login Issue.(Call ID :
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 CIS202207050115).
Gadwal SMO Kiosk Excel Issue Resolved.(Call
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 ID : CIS202207050117).
Omalur SMO Payment Issue Resolved.(Call
V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 ID : CIS202207050118).
Nellore SMO Kiosk Application Issue
Bharuch SMO Trend Micro Anti-virus

V1052 Naveen N 7/5/2022 10:51 7/5/2022 19:22 CIS202207050133).
V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 : CIS202207050136).
Ara SMO Kiosk Card Payment Issue
Anakapalli SMO Laptop User Mail Issue
Hoogly SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 ID : CIS202207060035).
Husnabad SMO User ID Password Login

Issue.(Call ID : CIS202207060037). Siliguri
SMO User ID Password Login Issue.(Call ID :
V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 CIS202207060052).
Palani SMO Transaction Kiosk Application

Giridhi SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 ID : CIS202207060060).
Nandyal SMO Mouse Issue Resolved.(Call
V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 ID : CIS202207060074).
Dharwad SMO Kiosk Application Issue
Challakere SMO Kiosk Cash Device Issue.

V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 CIS202207060092).
Pondicherry TB Kiosk Card Payment Issue

Ahmedabad TB Kiosk Trend Micro AntiVirus

V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 CIS202207060117).
Vapi TB Kiosk Trend Micro Antivirus

V1052 Naveen N 7/6/2022 11:00 7/6/2022 19:37 CIS202207060118).
Simachalam SMO Engage Application Issue

Chengalpattu SMO Kiosk ID Password Login
Baramathi SMO User Mail Issue Resolved.
Pedapalli SMO User Engage Application

Paithan SMO Kiosk Application Issue
Palani SMO Cheque Device Issue Resolved.
Tadipatri SMO Kiosk Monitor Issue. First

V1052 Naveen N 7/7/2022 10:25 7/7/2022 19:04 CIS202207070050).
Ariyalur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/7/2022 10:25 7/7/2022 19:04 ID : CIS202207070057).
Chidambaram SMO User Laptop Mail Issue

Guntakal SMO Kiosk Application Issue
Madhugiri SMO Kiosk ID Password Login
Hoogly SMO Printer Issue. First Level

Troubleshooting Done and assigned to
V1052 Naveen N 7/7/2022 10:25 7/7/2022 19:04 CIS202207070091).
Pandharpur SMO Kiosk Trend Micro AV

V1052 Naveen N 7/7/2022 10:25 7/7/2022 19:04 CIS202207070098).
Bapunagar SMO User mail Issue Resolved.
Jalandhar SMO Kiosk Touch Issue Resolved.
Ahmednagar SMO User ID Password Login
Hajipur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/7/2022 10:25 7/7/2022 19:04 ID : CIS202207070102).
Theni SMO User ID Password Login Issue.
Garhwa SMO Kiosk Application Issue
Surendranagar SMO Cheque Device Issue

Araria SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 : CIS202207070105)
Jalgaon SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 ID : CIS202207080023).
User Raised Direct Calls Moved from SMO to
Bargarh SMO kiosk Card Payment Issue
Guntur SMO User ID Password Login Issue.
Tirupati SMO Laptop User Trend Micro

Antivirus Installation Done.(Call ID :
V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 CIS202207080055).
Virudachalam SMO User Mail Issue
Jalgaon SMO Trend Micro Antivirus

V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 CIS202207080106).
Dadar SMO Cash Device Issue Resolved.(Call
V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 ID : CIS202207080111).
Godhra SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 ID : CIS202207080116).
Jalgaon SMO Kiosk Application Issue
Botad SMO Trend Micro Antivirus

V1052 Naveen N 7/8/2022 10:28 7/8/2022 19:07 CIS202207080128).
Tambaram TB Kiosk ID Password Login Issue.
V1052 Naveen N 7/9/2022 11:14 7/9/2022 19:57 Kiosk ASC Master sheet Updated.
Channarayapatna SMO User Mail Issue
Madhavaram SMO User Mail Issue Resolved.
Andheri TB User ID Password Login Issue.
Hajipur SMO BDS Scanning Issue Resolved.
Bhongir SMO Kiosk Card Payment Issue
Palanpur SMO Cash Device Issue. First Level

User Raised Direct Calls Moved From

Jayamkondan SMO Kiosk Application Issue
Jangareddygudem SMO User Mail Issue
User Raised Direct Calls Moved From SMO
Kothagudem SMO Service Kiosk MS Excel

Issue Resolved.(Call ID : CIS202207090060).
Kothagudem SMO Service Kiosk MS Excel
70 G-Suite Users ID Details Updation
V1052 Naveen N 7/9/2022 11:14 7/9/2022 19:57 Activity.(Call ID : CIS202207090064).
Ramnagar SMO User Mail ID Configuration

User Raised Direct Calls Moved From I-Solve
Palanpur SMO Safe Locker Issue. First Level

Kiosk ASC Report prepared and shared to
V1052 Naveen N 7/9/2022 11:14 7/9/2022 19:57 Customers through Mail.
Barasat SMO Kiosk Scanner Issue Resolved.
Yavatmal SMO Cash Device Issue.First level

Darbhanga SMO User Mail Issue Resolved.
Attur SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110012).
Kanchipuram SMO User Mail Issue Resolved.
Wanaparthy SMO User ID Password Login

Issue.(Call ID : CIS202207110018).
Mahbubnagar SMO User ID Password Login
Pollachi SMO User Mail ID Configuration
Mayiladudurai SMO User ID ADSS

Enrollment Done.(Call ID :
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110028).
Bhavnagar SMO Service Kiosk Booting Issue

Parli SMO Safe Locker Issue Resolved.(Call ID
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 : CIS202207110034).
Arsikere SMO Cash Device Issue.First level

Koderma SMO Laptop User Gencon

Application Issue Resolved.(Call ID :
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110063).
Garhwa SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 ID : CIS202207110073).
Amreli SMO Transaction Kiosk Trend Micro

Antivirus Installation Done.(Call ID :
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110095).
Junagadh SMO Transaction Kiosk Trend

Micro Antivirus Installation Done.(Call ID :
V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110097).
Mettur SMO Service Kiosk MCB Issue. First

V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 CIS202207110115).
Kalamboli SMO Kiosk OS Issue. First level

V1052 Naveen N 7/11/2022 10:23 7/11/2022 19:43 Engineer. (Call ID : CIS202207110090).
Sanand SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 ID : CIS202207110194).
Kothagudem SMO User Mail ID

V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 CIS202207110110).
Giridhi SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 CIS202207110126).
Gundlupet SMO User Engage Application
Arani SMO Kiosk Application Issue Resolved.
Guntakal SMO Kiosk ID Password Login
V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 issue.(Call ID : CIS202207120012).
Dhone SMO Kiosk Card Payment Issue
Parli SMO User Mail ID Configuration Done.
Vyara SMO Receipt Printer Issue Resolved.
Narsapur SMO Kiosk Issue. First level

Kalamboli SMO PDF Issue Resolved.(Call ID :
V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 CIS202207120054).
Jalpaiguri SMO User Application Issue
Nagapattinam SMO User ID Password Login
Gadchiroli SMO Service Kiosk Application

Hingoli SMO Service kiosk Screen Resolution

Gandhidham SMO Safe Locker Issue. First

V1052 Naveen N 7/12/2022 9:55 7/12/2022 18:32 CIS202207120128).
Bhayander SMO DMS Scanning Issue
Burdwan SMO Kiosk Payment Issue
Raychoti SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/13/2022 9:41 7/13/2022 18:28 ID : CIS202207130001).
Airoli SMO User ID Password Login Issue.
Warangal SMO Kiosk Application Issue
Khed Rajgurunagar SMO User Laptop Issue

Jayamkondam SMO User Mail Issue
Tuni SMO UPS Issue. First level

Osmanabad SMO User Mail Issue Resolved.
Amaravati SMO BDS Scanning Issue
Rasipuram SMO User Mail Issue Resolved.
Khambaliya SMO Service Kiosk Slowness

Hazaribagh SMO Kiosk Payment Issue
Rayachoti SMO User ID Password Login
Bapunagar SMO User Mail Issue Resolved.
Bhiwandi SMO Transaction Kiosk Trend

Micro Antivirus Installation Done.(Call ID :
V1052 Naveen N 7/13/2022 9:41 7/13/2022 18:28 CIS202207130173).
Tirunelveli SMO User Mail Issue Resolved.

(Call ID : CIS202207140034).Barh SMO User
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140038).
Sankarankoil SMO User Mail Issue Resolved.

(Call ID : CIS202207140039). Anantapur SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140046).
Guduvanchery SMO User Mail Issue
Bhandup SMO Printer Issue. First level

V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 Engineer. (Call ID : CIS202207140086).
Unjha SMO User Mail Issue Resolved.(Call ID

: CIS202207140050). Rajapalayam SMO User
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140054).

ID : CIS202207140056). Srirangam SMO User
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140058).

ID : CIS202207140060). Srivilliputhur SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140061).
Miryalguda SMO User Mail Issue Resolved.

(Call ID : CIS202207140062). Tadipatri SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140063).

ID : CIS202207140064). Namakkal SMO User
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140065).

(Call ID : CIS202207140068). Gajuvaka SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140071).

(Call ID : CIS202207140073). Tirupathi SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140075).
Nirmal SMO User Mail Issue Resolved.(Call

ID : CIS202207140078). Shamsabad SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140083).
Thiruttani SMO User Scanning Application

Tuticorin SMO User Mail Issue Resolved.(Call
ID : CIS202207140084). Mandapeta SMO
V1052 Naveen N 7/14/2022 9:58 7/14/2022 18:34 CIS202207140091).
Virudachalam SMO User Mail Issue
Himatnagar SMO Kiosk Slowness Issue
Halol SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 CIS202207140264).
Nizamabad SMO service Kiosk Issue. First

V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 CIS202207140157).
Rajula SMO Service Kiosk Issue. First level

troubleshooting Done and assigned Region
Rajapalayam SMO User Mail ID

V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 CIS202207150004).
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 ID : CIS202207150005).
Peddapalli SMO User Mail Issue Resolved.
Bhongir SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 ID : CIS202207150027).
Guntakal SMO kiosk Application Issue
Kadapa SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 ID : CIS202207150065).
Parli SMO Safe Locker Issue Resolved.(Call ID
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 : CIS202207150076).
Botad SMO Service Kiosk Application Issue

Login Issue.(Call ID :
CIS202207150121).Ratnagiri SMO User ID
Password Login Issue.(Call ID :
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 CIS202207150122).
Sathyamangalam SMO CCTV Working Status

shared to admin Team.(Call ID :
V1052 Naveen N 7/15/2022 9:58 7/15/2022 18:37 CIS202207150134).
Bolpur SMO CCTV Working Status Shared to

Wardha SMO Kiosk Card Payment Issue
V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 ID : CIS202207150103).
Tiruchendur SMO Kiosk Application Issue

Bhilai SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 ID : CIS202207150129).
Taloja SMO User Mail ID Configuration
Shirpur SMO Cash Device Issue Resolved.

V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 CIS202207150144).
Gudalur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 ID : CIS202207160002).
Allagada SMO User ID Password Login Issue.
Jangaon SMO User ID Password Login Issue.
Raiganj SMO Kiosk Issue. First level

Goregaon SMO Isolve Link Issue Resolved.
Allagada SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 ID : CIS202207160061).
Korba SMO Printer Issue Resolved.(Call ID :
V1052 Naveen N 7/16/2022 9:26 7/16/2022 18:39 CIS202207160064).
Tirupathi SMO User Gencon Issue Resolved.
Dhule SMO User Gencon Issue Resolved.
Shamsabad SMO User Mail Issue Resolved.
Gundlupet SMO Kiosk ID Password Login
Bhilai SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 ID : CIS202207180028).
Sangareddy SMO Kiosk Application Issue

Choppadandi SMO Kiosk Application Issue

Jalgaon SMO Service Kiosk Application Issue

Ramnad SMO User Mail Issue Resolved.(Call

ID : CIS202207180068).Rasipuram SMO User
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 CIS202207180069).
Sivakasi SMO User Mail Issue Resolved.(Call

ID : CIS202207180073). Theni SMO User
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 CIS202207180084).

(Call ID : CIS202207180085). Parli SMO User
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 CIS202207180093).
Jajpur SMO User Kiosk application Issue
Nagercoil SMO User Chola Application Login
Contai SMO Kiosk Slowness Issue Resolved.
Hunsur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 ID : CIS202207180132).
Buldana SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/18/2022 10:30 7/18/2022 19:19 ID : CIS202207180152).
Mahabubnagar SMO Service Kiosk Slowness

Gudur SMO Kiosk Application Issue
Narasaropet SMO User Mail Issue Resolved.
Madhavaram SMO Kiosk Application Issue

Dhule Branch Laptop user Mail Issue
Bettiah SMO Kiosk Booting Issue. First Level

Dharmavaram SMO Kiosk Slowness Issue

Kakinada SMO BDS Scanning Issue Resolved.
Choppadandi SMO Kiosk Application Issue

Khammam SMO Kiosk Application Issue
Sachin SMO Desktop Booting Issue Resolved.
Gadchiroli SMO User ID Password Login
Kendrapara SMO User Mail Issue Resolved.
Palani SMO Kiosk Application Issue
Bhadrak SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/19/2022 10:36 7/19/2022 19:29 ID : CIS202207190073).
Paithan SMO Kiosk Touch Screen Issue
Samalkota SMO User ID Password Login
Paramathivelur SMO User Mail Issue
Cooch Bihar SMO Kiosk Payment Content

V1052 Naveen N 7/19/2022 10:36 7/19/2022 19:29 CIS202207190093).
Palani SMO Kiosk Navigation ssue Resolved.
Nadigama SMO User Mail Issue Resolved.
Adoni SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/20/2022 10:51 7/20/2022 19:46 ID : CIS202207200015).
Khurda SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/20/2022 10:51 7/20/2022 19:46 ID : CIS202207200021).
Vyara SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/20/2022 10:51 7/20/2022 19:46 ID : CIS202207200025).
Prodattur SMO Service Kiosk Application

Nelamangala SMO User Mail Issue Resolved.
Nandigama SMO Kiosk Application Issue

Mandya SMO Kiosk Card Payment Issue
Medak SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/20/2022 10:51 7/20/2022 19:46 ID : CIS202207200048).
Gudiyatham SMO User Mail Issue Resolved.
Chilakaluripet SMO User mail Issue
Gajuvaka SMO Kiosk Cheque Device Issue

Gadwal SMO Kiosk Application Issue
Bhayander SMO Engage Application Issue

V1052 Naveen N 7/20/2022 10:51 7/20/2022 19:46 ID : CIS202207200141).
Aranthangi SMO Kiosk Application Issue

Thiruvanamalai SMO Kiosk Application Issue
Chengalpattu SMO User Mail ID

V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 CIS202207200148).
Gudalur SMO User Mail ID Configuaration

Parbhani SMO User Mail ID Congiration

Abhanpur SMO Kiosk Application Issue
Neyveli SMO User Mail ID Configuration

Sivagangai SMO User ID Password Login
Siwan SMO User Mail Issue Resolved.(Call ID
V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 : CIS202207210047).
Kakinada SMO Kiosk Cash Device Issue. First
Level Troubleshooting Done and assigned
V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 CIS202207210066).
Mahabubnagar SMO User Mail Issue
Kadiri SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 ID : CIS202207210090).
Palthan SMO Service Kiosk Application

V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 CIS202207210095).
Kakinada SMO User Mail ID Configuration

Garhwa SMO Cash Device Issue. First level

Marthandam SMO Kiosk Payment Issue
Dombivali SMO Kiosk Addon Card Issue. First

level Troubleshooting Done and assigned
V1052 Naveen N 7/21/2022 10:30 7/21/2022 19:14 CIS202207210131).
Ranipet SMO Cordys Link Issue Resolved.
Amreli SMO User ID Password Login Issue.
Jalgaon SMO Service Kiosk Booting Issue.

V1052 Naveen N 7/22/2022 10:31 7/22/2022 19:25 CIS202207220008).
Sitamarhi SMO Kiosk Application Issue
Neyveli SMO Kiosk Card Payment Issue
Surendranagar SMO User Mail Issue
Bhavnagar SMO User Mail ID Configuration

Narsipatnam SMO Service Kiosk Printer Issue
Puri SMO Printer Issue. First level

ChottaUdaipur SMO User Mail Issue
Rasipuram SMO User ID Password Login
Daund SMO Kiosk Application Issue
V1052 Naveen N 7/22/2022 10:31 7/22/2022 19:25 ID : CIS202207220082).
Unjha SMO Kiosk Card Payment Issue
Sivagangai SMO User Mail access provided

in Transaction Kiosk.(Call ID :
V1052 Naveen N 7/22/2022 10:31 7/22/2022 19:25 CIS202207220139).
Sivagangai SMO Service Kiosk Application

V1052 Naveen N 7/22/2022 10:31 7/22/2022 19:25 CIS202207220140).
RedHills SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/22/2022 10:31 7/22/2022 19:25 ID : CIS202207220141).
Berhampur SMO CCTV Working Screenshot

Mail Confirmation shared to Admin Team.
Thiruchendur SMO CCTV Working

Screenshot Mail Confirmation shared to
Bhandup SMO CCTV Working Screenshot

Mail Confirmation Shared to Admin Team.
RedHills SMO User ID Password Login Issue.
Anantapur SMO User Mail 2FA Activation

Tanuku SMO User Mail 2FA Activation Done.
Anantapur SMO Cluster Manager Mail 2FA
V1052 Naveen N 7/23/2022 10:28 7/23/2022 19:51 Activation Done.(Call ID : CIS202207230057).
Dhone SMO DST Mail 2FA Activation Done.
V1052 Naveen N 7/23/2022 10:28 7/23/2022 19:51 (Call ID: CIS202207230117).
Dhone SMO DST Mail 2FA Activation Done.
Gajwel SMO BM Mail 2FA Activation Done.
Husnabad SMO DST Mail 2FA Activation
V1052 Naveen N 7/23/2022 10:28 7/23/2022 19:51 Done.(Call ID: CIS202207230121).
Kothagudem SMO DST Mail 2FA Activation

Madanapalli SMO DST Mail 2FA Activation

Madhurawada SMO BM Mail 2FA Activation

Prodattur SMO DST BM 2FA Activation
Ramagundam SMO DST Mail 2FA Activation

Raychotti SMO DST Mail 2FA Activation
Samalkotta SMO DST Mail 2FA Activation

Samalkotta SMO DST Mail 2FA Activation

Tiruvur SMO BM Mail 2FA Activation Done.
Tadipatri SMO DST Mail 2FA Activation
Wanaparthy SMO DST Mail 2FA Activation

Gudiwada SMO BM Mail 2FA Activation
Nandyal SMO BM Mail 2FA Activation Done.
Shirpur SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 ID : CIS202207230106).
CoochBihar SMO User Gencon Application

Mehsana TB Kiosk Safe Locker Issue. First

V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 CIS202207230050).
Patna TB Kiosk Safe Locker Issue. First level

V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 CIS202207250006).
Thirutani SMO Kiosk Issue Resolved.(Call ID :
V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 CIS202207250009).
Arakkonam SMO Kiosk Booting Issue. First

V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 CIS202207250011).
Red Hills SMO Service Kiosk Application

Tekkali SMO User mail Issue Resolved.(Call
V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 ID : CIS202207250022).
Suryapet SMO User Engage Application Issue

Tiruvuru SMO Kiosk ID Password Login Issue.
Mettupalayam SMO User mail ID

V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 CIS202207250046).
Pandharpur SMO User mail Issue Resolved.
Dombivali SMO Kiosk Cash Device Issue
Adilabad SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/25/2022 9:43 7/25/2022 18:31 ID : CIS202207250121).
Nalgonda SMO DST Mail 2FA Activation
Bhimavaram SMO BM Mail 2FA Activation
Tirupathi SMO BM Mail 2FA Activation
Vijayanagaram SMO BM Mail 2FA Activation

Shrirampur SMO Kiosk Card Device Issue

Giridhi SMO Transaction Kiosk Booting Issue.

First Level troubleshooting done and
V1052 Naveen N 7/26/2022 9:50 7/26/2022 18:37 CIS202207250183).
Salem TB Transaction Kiosk Touch Issue
Salem TB Service Kiosk Touch Issue. First

level troubleshooting done and assinged
V1052 Naveen N 7/26/2022 9:50 7/26/2022 18:37 CIS202207250217).
Kendrapara SMO User Mail Issue Resolved.
Husnabad SMO User ADSS Enrollment done.
Korba SMO User mail Issue Resolved.(Call
V1052 Naveen N 7/26/2022 9:50 7/26/2022 18:37 ID : CIS202207260010).
Dindigul SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/26/2022 9:50 7/26/2022 18:37 ID : CIS202207260017).
Tirunelveli SMO Kiosk Application Issue

Karimnagar SMO Kiosk Card Payment Issue

Dindigul SMO User CSE Mail Issue Resolved.
Hajipur SMO BDS Scanning Issue Resolved.
Husnabad SMO Kiosk Card Payment Issue

Paithan SMO Kiosk ID Password Login Issue.
Andheri TB User Mail Issue Resolved.(Call
V1052 Naveen N 7/26/2022 9:50 7/26/2022 18:37 ID : CIS202207260155).
Deoghar SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 ID : CIS202207250094).
Huzurabad SMO Service Kiosk Application

Sathupalli SMO Service Kiosk Booting Issue.

V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207260119).
Sulur SMO Kiosk PDF Issue Resolved.(Call ID :
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207260127).
Paithan SMO kiosk Application Issue
Tirupathi SMO Laptop User Mail Issue
Kangeyam SMO User Mail Issue Resolved.
Gaya SMO User Mail Issue Resolved.(Call ID :
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207270012).
Ambur SMO Transaction kiosk Monitor

V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207270015).
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 : CIS202207270016).
Paithan SMO Service Kiosk LAN Connectivity

Dindigul SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 ID : CIS202207270023).
Palthan SMO Adobe PDF Issue Resolved.(Call
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 ID : CIS202207270030).
Gudiyatham SMO Safe Locker Issue. First

V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207270041).
Latur SMO Kiosk Application Issue Resolved.
Gadwal SMO Kiosk Safe locker Issue.(Call ID :
V1052 Naveen N 7/27/2022 9:27 7/27/2022 18:33 CIS202207270093).
Bishnupur SMO User Cordys Application

Husnabad SMO User ID Password Login
User Direct Calls Moved from SMO Login to
Devakotai SMO User Mail Issue Resolved.
User Direct Calls Moved from Helpdeskkiosk

Rajkot TB User Gencon Application Issue

Dhule VO Branch Laptop User Thunderbird
V1052 Naveen N 7/28/2022 9:32 7/28/2022 18:59 Mail Issue.
Ariyalur SMO Kiosk Card Payment Issue
Kishanganj SMO Kiosk Application Issue

Kalpakkam SMO User Mail Issue Resolved.
Mysore TB Laptop User CRM Application

Nagapattinam SMO User mail Issue
Bhawanipatna SMO Kiosk Printer Issue
Aurangabad TB Kiosk Application Issue
Dhule VO Branch Laptop Mail Issue
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 Resolved.(Call ID: CIS202207270038).
BandarRoad SMO User Mail ID configuration

Turbhe SMO User mail Issue Resolved.(Call
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 ID : CIS202207280099).
Mumbai TB User mail Issue Resolved.(Call ID
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 : CMS202207280087).
Gajuwaka SMO User mail Issue Resolved.
Chapra SMO Kiosk Application Issue
User Raised Direct Calls from Helpdeskkiosk

Kodinar SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 ID : CIS202207290041).
Chatra SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 ID : CIS202207290065).
Nadiad SMO Laptop User Mail Issue
Palthan SMO User ID Password Login Issue.
User Raised Direct Calls from I-SOlve Login
V1052 Naveen N 7/29/2022 9:33 7/29/2022 18:26 to Respective Engineers.
Bhayendar SMO User Mail ID Configuration

V1052 Naveen N 7/30/2022 10:00 7/30/2022 18:36 Done.(Call ID : CMS202207290034).
Nagapattinam SMO Service Kiosk Hanging

Marthandam SMO Kiosk Application Issue


Airoli SMO User mail Issue Resolved.(Call ID :
V1052 Naveen N 7/30/2022 10:00 7/30/2022 18:36 CIS202207300015).
Bihta SMO User mail Issue Resolved.(Call ID :
V1052 Naveen N 7/30/2022 10:00 7/30/2022 18:36 CIS202207300020).
User Raised Direct Calls Moved from I-Solve
Sanand SMO User Mail 2fa Activation Done.
Chatra SMO User Mail Issue Resolved.(Call
V1052 Naveen N 7/30/2022 10:00 7/30/2022 18:36 ID : CIS202207300096).
Sanand SMO User Gencon Application Issue

Padra SMO User Laptop Login Issue


Sathupalli SMO Kiosk Booting Issue. First

V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Region Engineer. Call ID CIS202208010011 .
Karaikudi SMO User Mail ID Configuration

V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Done. Call ID CIS202208010012 .
Mancherial SMO User mail Issue Resolved.
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Call ID CIS202208010022 .
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Trend Micro Updation Activity.
Morbi SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 CIS202208010026 .
Sangli SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 CIS202208010030 .
Khed Rajgurunagar SMO Kiosk Application

V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Issue Resolved. Call ID CIS202208010033 .
Manapparai SMO Kiosk Card Payment Issue

V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Resolved. Call ID CIS202208010034 .
Bhiwandi SMO Service Kiosk LAN

Connectivity Issue. First level
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 Engineer. Call ID CIS202208010036 .
Mancherial SMO User mail Issue Resolved.
Sivagangai SMO User Mail Issue Resolved.
Chaibasa SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 ID CIS202208010093 .
Nuziveed SMO User mail Issue Resolved. Call
V1052 Naveen N 8/1/2022 10:44 8/1/2022 19:23 ID CIS202208010102 .
Nandyal SMO Kiosk Application Issue
Kendrapara SMO Printer Issue Resolved. Call
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 ID CIS202208020013 .
Avadi SMO Kiosk Application Issue Resolved.
Anantapur Branch Laptop User IE Issue. First

V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 helpdeskph1. Call ID CIS202208020019 .
Mandapeta SMO Kiosk Cash Device Issue.

First level Troubleshooting done and
assigned Region Engineer. Call ID
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 CIS202208020020 .
Metiaburz SMO Kiosk Application Issue
Villupuram SMO Kiosk Issue Resolved. Call ID
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 CIS202208020051 .
Thirumangalam SMO User ID Password
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 Login Issue. Call ID CIS202208020058 .
Anand TB Cheque Device Jam Issue. First

Region Engineer. Call ID
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 CMS202208020062 .
Purnia SMO Kiosk fan Noise Issue Resolved.
RedHills SMO Service Kiosk Slowness Issue

Sangareddy SMO Kiosk Booting Issue. First

Chilakaluripeta SMO User ID Password Login
V1052 Naveen N 8/2/2022 10:38 8/2/2022 19:44 Issue. Call ID CIS202208020086 .
Ahmednagar SMO User Mail Issue Resolved.
User Raised Direct Calls moved to SMO
Sachin SMO BM Mail Issue Resolved. Call ID
V1052 Naveen N 8/3/2022 11:08 8/3/2022 19:40 CIS202208030025 .
Hunsur SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/3/2022 11:08 8/3/2022 19:40 ID CIS202208030036 .
Berhampur SMO Kiosk Receipt Printer Issue

Rajula SMO Kiosk Card Payment Issue
Kadiri SMO Kiosk Cash Device Issue
Beed SMO User Gencon Application Issue

Dharwad SMO Kiosk PDF Issue Resolved. Call
V1052 Naveen N 8/3/2022 11:08 8/3/2022 19:40 ID CIS202208030077 .
Sholingur SMO User Gencon Application

User Raised Direct Calls moved to I-Solve
Udumalaipet SMO Kiosk Receipt Printer

Husanabad SMO User mail Issue Resolved.
Anantapur SMO User Engage Application

Sambalpur SMO Laptop User Mail Issue
Sachin SMO CSE Mail Issue Resolved. Call ID
V1052 Naveen N 8/3/2022 11:08 8/3/2022 19:40 CIS202208030158 .
Kadiri SMO Kiosk Cheque Device Issue
Chittor SMO User mail Issue Resolved. Call
V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 ID CIS202208040003 .
Dabhoi SMO Kiosk LAN Connectivity Issue

Simachalam SMO User Desktop Mail Issue

Berhampore SMO User Mail Issue Resolved.

Palthan SMO Kiosk Application Issue
Kodinar SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 ID CIS202208040080 .
Daltonganj SMO Kiosk Application Issue

Tumsar SMO User Mail ID Configuration
Pattukottai SMO CCTV Working Screenshot

shared to Admin Team. Call ID
V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 CIS202208040125 .
Darbhanga SMO CCTV Working Screenshot

V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 CIS202208040126 .
Sangareddy SMO CCTV Working Screenshot

V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 CIS202208040127 .
Buxar Branch User G-Suite Mail 2fa

V1052 Naveen N 8/4/2022 11:06 8/4/2022 19:37 Activation Done. Call ID CIS202208040128 .
Pattukottai SMO User Engage Application

Madanapalli SMO Kiosk Card Payment Issue

Bhiwandi SMO Service kiosk LAN

Connectivity Issue Resolved. Call ID
V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 CIS202208050008 .
Lalganj SMO User mail Issue Resolved. Call
V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 ID CIS202208050015 .
Barasat SMO Kiosk Application Issue
Vyara SMO User Mail ID Configuration Done.
Nellore SMO TM Antivirus Installed in
V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 Service Kiosk. Call ID CIS202208050040 .
Gadwal SMO Kiosk Cash Device Issue
Sitamarhi SMO Service Kiosk Application

V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 Installation Done. Call ID CIS202208050045 .
Sitamarhi SMO Cash Device Issue Resolved.
Muzaffapur Branch User Mail Issue
Kanpur Branch TM Antivirus Installed in

V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 Transaction Kiosk. Call ID CIS202208050049 .
Gudur SMO Service Kiosk Application issue

Yavatmal SMO User mail ID Configuration

Fort TB User Application Issue Resolved. Call
V1052 Naveen N 8/5/2022 11:11 8/5/2022 19:43 ID CMS202208050066 .
Kangeyam SMO Cash Device Issue Resolved.
Berhampur SMO User mail Issue Resolved.
Bhongir SMO Cash Device Issue. First level

Sitamarhi SMO Cash Device Issue Resolved.
Bhilai SMO Kiosk Application Issue Resolved.
Sinnar SMO User ID Password Login Issue.
Gudalur SMO Service Kiosk Monitor No

Display Issue Resolved. Call ID
V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 CIS202208080096 .
Rajamundry SMO User Engage Application

Salem SMO BDS Scanning Issue Resolved.
Challakere SMO Kiosk Issue Resolved. Call ID
V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 CIS202208080158 .
Avinashi SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 ID CIS202208080062 .
Namakkal SMO Kiosk Application Issue
Ravulapaleam SMO Kiosk Application Issue

Daltonganj SMO Kiosk Application Issue

Mandya SMO Service Kiosk Printer Issue.

V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 CIS202208080266 .
Neyveli SMO Service Kiosk Monitor Issue.

V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 CMS202208080075 .
Thirutani SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/8/2022 10:01 8/8/2022 18:53 ID CIS202208080100 .
Bharuch SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/9/2022 9:30 8/9/2022 18:22 ID CIS202208090002 .
Paramakudi SMO User ID Password Login
Nelamangala SMO User Mail Issue Resolved.
Dharwad SMO Service Kiosk Touch Screen

Karaikudi SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/9/2022 9:30 8/9/2022 18:22 ID CIS202208090009 .
Bharuch SMO User Mail ID Configuration

Sathupalli SMO User Mail Issue Resolved.
Guntur SMO Kiosk Application Issue
Malegaon SMO Kiosk Sharing Issue
Jayamkondan SMO Kiosk Application Issue

Rajula SMO Kiosk Application Issue
Hyathnagar SMO Service Kiosk Issue
Paithan SMO User ID Password Login Issue.
Kapadvanj SMO Kiosk Booting Issue. First

Mayiladuthurai SMO User Mail Issue
Biharsharif SMO User Mail Issue Resolved.
Bodinayakanur SMO User Mail Issue
Berhampore SMO Printer Issue Resolved.
Patancheru SMO Printer Issue. First Level

Berhampore SMO Kiosk Application Issue

Mancherial SMO Kiosk Application Issue

Chotta Udaipur SMO Service Kiosk Issue.

First level Troubleshooting Done and
V1052 Naveen N 8/10/2022 9:55 8/10/2022 18:30 CIS202208090161 .
Malur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/10/2022 9:55 8/10/2022 18:30 CIS202208090179 .
Wardha SMO Kiosk Payment Issue Resolved.
Malakpet SMO Kiosk Safe Locker Issue. First

Mandya SMO Cash Device Issue. First Level
Sanand SMO Service Kiosk Hanging Issue

Gobichettipalayam SMO Kiosk Application

Taloja SMO BDS Scanning Issue Resolved.
Adoni SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/10/2022 9:55 8/10/2022 18:30 CIS202208100020 .
Midnapur SMO Kiosk Application Issue
Shrirampur SMO Service Kiosk Mouse Issue

Jagityal SMO Cash Device Issue Resolved.
Nanded SMO User Mail ID Configuration

Shimoga TB Kiosk Booting Issue. First Level

V1052 Naveen N 8/10/2022 9:55 8/10/2022 18:30 Engineer. Call ID CMS202208100050 .
Ramagundam SMO User Mail Issue
Gudur SMO Transaction Kiosk Policy PDF

Shirpur SMO Kiosk Application Issue
Kanchipuram SMO User Mail Issue Resolved.
User Raised Direct Calls from SMO Login to
Gudur SMO Service Kiosk Policy PDF Issue
Durgapur TB Kiosk Trend Micro Installation

and Updation Done. Call ID
V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110092 .
Arumbakkam TB Service Kiosk Trend Micro

Installation and Updation Done. Call ID
V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110093 .
Sangli SMO Desktop Trend Micro Installation

and Updation Done. Call ID
V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110094 .
Sangareddy SMO Desktop Trend Micro

V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110097 .
Dhanbad TB Service Kiosk Trend Micro

V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110096 .
Ambattur TB Service Kiosk Trend Micro

V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110098 .
Shirupur SMO Transaction Kiosk Trend Micro

V1052 Naveen N 8/11/2022 9:43 8/11/2022 18:20 CIS202208110100 .
Aurangabad TB Kiosk Card Payment Issue

Shirpur SMO Kiosk Application Navigation

Mothihari SMO User Mail Issue Resolved.
Dharmapuri SMO User Mail Issue Resolved.
Ranaghat SMO User Mail Issue Resolved.
Gudiyatham SMO User Mail Issue Resolved.
Srirangam SMO User Mail Issue Resolved.
Tindivanam SMO User ID Password Login
Barasat SMO Kiosk Booting Issue Resolved.
Tadepalligudem SMO User Mail Issue
Dharmavaram SMO User Mail Issue
Mettur SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/12/2022 9:50 8/12/2022 18:23 ID CIS202208120033 .
Begusarai SMO User Mail ID Configuration

Sulur SMO Excel Issue Resolved. Call ID
V1052 Naveen N 8/12/2022 9:50 8/12/2022 18:23 CIS202208120036 .
Arsikere SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/12/2022 9:50 8/12/2022 18:23 ID CIS202208120038 .
Balasore SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/12/2022 9:50 8/12/2022 18:23 ID CIS202208120039 .
Rasipuram SMO User Mail Issue Resolved.
Allagada SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/12/2022 9:50 8/12/2022 18:23 ID CIS202208120043 .
Krishnagiri SMO Kiosk Payment Issue
Chamrajnagar SMO User Mail Issue
Wanaparthy SMO User Mail Issue Resolved.
Sirkazhi SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 ID CIS202208120151 .
Puri SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 CIS202208120169 .
Bhongir SMO CSE Mail Issue Resolved. Call
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 ID CIS202208120176 .
Bhongir SMO BM Mail Issue Resolved. Call ID
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 CIS202208120178 .
Aranthangi SMO Kiosk Slowness Issue
Gobichettipalayam SMO Kiosk Application
Shirpur SMO Kiosk Cash Device Issue. First

Level Troubleshooting Done and assigned
Keonjhar SMO Transaction Kiosk is having

Safe Locker Issue. First Level
Keonjhar SMO Transaction Kiosk is having

Touch Issue. First level Troubleshooting
Done and assigned Region Engineer. Call ID
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 CIS202208130017 .
Puri SMO CSE Mail Issue Resolved. Call ID
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 CIS202208130047 .
Puri SMO BM Mail Issue Resolved. Call ID
V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 CIS202208130049 .
Mangalagiri SMO Kiosk Cheque Device Issue.

V1052 Naveen N 8/13/2022 9:44 8/13/2022 17:32 Co-ordinated with Region Engineer.
Giridhi SMO Kiosk Application Issue
Tumsar SMO Network POE Cable Damaged.

First level troubleshooting Done and
assigned to wanTeam. Call ID
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 CIS202208160026 .
Attur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 CIS202208160029 .
Dabhoi SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 ID CIS202208160030 .
Kangeyam SMO Kiosk Issue Resolved. Call ID
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 CIS202208160038 .
Bhavnagar SMO Kiosk Application Issue
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 Resolved. Call ID CMS202208160032 .
Ahmednagar SMO User Mail Issue Resolved.
Hajipur SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 ID CIS202208160043 .
Cuddalore SMO User Mail Issue Resolved.
Motihari SMO Kiosk Cash Device Issue. First

level Troubleshooting Done and assinged
Howrah SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 ID CIS202208160049 .
Jhargram SMO Kiosk Scanner Issue Resolved.
Barshi SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/16/2022 10:45 8/16/2022 19:43 CIS202208160055 .
Chidambaram SMO User Laptop Application

Abhanpur SMO Kiosk slowness Issue. First

Kangeyam SMO Kiosk Touch Pad Issue
Saharsa SMO User mail Issue Resolved. Call
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 ID CIS202208160146 .
Uluberiya SMO Cheque Device Issue
Jalpaiguri SMO User Mail Issue Resolved.
Miryalguda SMO User Mail Issue Resolved.
Kapadvanj SMO Kiosk application Issue
Gondiya SMO User Mail ID Configuration

Chamrajnagar SMO Kiosk CPU booting Issue.

assigned Regione Engineer. Call ID
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 CIS202208170043 .
Bhadrak SMO Kiosk Application Issue
Huzurabad SMO Service Kiosk Application

Mannargudi SMO Kiosk Payment Issue
Santacruz SMO User ID Password Login
Bobbili SMO User ID Password Login Issue.
Chidambaram SMO Cheque Device Issue.

First level troubleshooting Done and
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 CIS202208170100 .
Jhargram SMO User Mail Issue Resovled. Call
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 ID CIS202208170106 .
Jalgaon SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 ID CIS202208170046 .
Huzurabad SMO Service Kiosk Screen

Resolution Issue Resolved. Call ID
V1052 Naveen N 8/17/2022 10:41 8/17/2022 19:30 CIS202208170149 .
Simachalam SMO Laptop User Mail Issue

Guntur SMO Transaction Kiosk Touch Screen

Issue. First level troubleshooting Done and
V1052 Naveen N 8/18/2022 10:48 8/18/2022 19:38 CIS202208170148 .
Karjat SMO Transaction Kiosk Chrome Issue

Chilakaluripet SMO User Mail Issue
Bhongir SMO User Kiosk Issue Resolved. Call
V1052 Naveen N 8/18/2022 10:48 8/18/2022 19:38 ID CIS202208180044 .
Kharagpur SMO Kiosk Application Issue
Buldhana SMO User Mail Issue Resolved.
Bhandup SMO Scanner Issue Resolved. Call
V1052 Naveen N 8/18/2022 10:48 8/18/2022 19:38 ID CIS202208180107 .
Piduguralla SMO BDS Scanning Issue
Berhampur SMO Printer Issue Resolved. Call
V1052 Naveen N 8/18/2022 10:48 8/18/2022 19:38 ID CIS202208180115 .
Adilabad SMO Kiosk Application Issue

HO User ID Password Login Issue. Call ID
V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190067 .
Maharastra Branches CCTV Contact Details

Updation Activity Done. Call ID
V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190068 .
HO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190069 .
Mumbai Branches CCTV Contact Details

V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190070 .
Gujarat Branches CCTV Contact Details

V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190071 .
Bihar Branches CCTV Contact Details

V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190072 .
Odisha Branches CCTV Contact Details

V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190074 .
Chattisgarh Branches CCTV Contact Details

V1052 Naveen N 8/19/2022 11:37 8/19/2022 20:17 CIS202208190075 .
KhedRajagurunagar SMO Kiosk Payment

Aranthangi SMO Kiosk Receipt Printer Issue
Malakpet SMO Kiosk Application Issue
Jamnagar SMO User Mail Issue Resolved.
Siwan SMO Kiosk ID Password Login Issue.
Barasat SMO Kiosk Payment Issue Resolved.
Akola SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/20/2022 11:24 8/20/2022 20:00 CIS202208200080 .
Unjha SMO User Mail ID Configuration
Nelamangala SMO Kiosk Application Issue

Dhone SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/20/2022 11:24 8/20/2022 20:00 CIS202208200094 .
Kallakurichi SMO User Mail ID Configuration

Rasipuram SMO Kiosk Payment Issue
Madhugiri SMO User Mail Issue Resolved.
Tumkur SMO CCTV Working Screenshot Mail

V1052 Naveen N 8/20/2022 11:24 8/20/2022 20:00 CIS202208200126 .
Bhandup SMO CCTV Working Screenshot

Mail shared to Admin Team. Call ID
V1052 Naveen N 8/20/2022 11:24 8/20/2022 20:00 CIS202208200127 .
Phaltan SMO Kiosk Payment Issue Resolved.
Hajipur SMO Kiosk Application Issue
Tiruvallur SMO User Mail ID Configuration
Aurangabad SMO Kiosk Application Issue

Beed SMO Cash Device Issue. First level

Gandhidham SMO User Engage Application

Balasore SMO User ID Password Login Issue.
West Bengal Branches CCTV Contact Details

V1052 Naveen N 8/22/2022 9:44 8/22/2022 19:23 CIS202208220107 .
Jharkhand Branches CCTV Contact Details

V1052 Naveen N 8/22/2022 9:44 8/22/2022 19:23 CIS202208220108 .
Gandhidham SMO User Mail ID

Configuration Done. Call ID
V1052 Naveen N 8/22/2022 9:44 8/22/2022 19:23 CIS202208220127 .
Ranchi Branch User Mail Issue Resolved. Call
V1052 Naveen N 8/22/2022 9:44 8/22/2022 19:23 ID CIS202208220157 .
Sankarankoil SMO User Mail Issue. Co-

V1052 Naveen N 8/22/2022 9:44 8/22/2022 19:23 ordinated with Wan Team and Helpdeskph1.
Neyveli SMO Printer Issue. First level

V1052 Naveen N 8/23/2022 9:47 8/23/2022 18:22 ID CIS202208220059 .
Sinnar SMO User Mail ID Configuration
Sankarankoil SMO User Mail ID

V1052 Naveen N 8/23/2022 9:47 8/23/2022 18:22 CIS202208170028 .
Buldhana SMO Kiosk Payment Issue
Nagapattinam SMO Service Kiosk Slowness

Devakottai SMO User Mail Issue Resolved.
Mancherial SMO User ID Password Issue.
Saharsha SMO Kiosk Card Payment Issue

Korba SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/23/2022 9:47 8/23/2022 18:22 CIS202208230021 .
Akola SMO Kiosk Card Payment Issue
Jayamkondam SMO Service Kiosk

Application Issue. First level troubleshooting
done and assigned to Appsupport Team. Call
V1052 Naveen N 8/23/2022 9:47 8/23/2022 18:22 ID CIS202208230084 .
Bhiwandi SMO User ID Password Login Issue.
Sinnar SMO User ID Password Login Issue.
Neyveli SMO BDS Scanning Issue Resolved.
Kishanganj SMO Kiosk Hanging Issue
Warangal SMO User Mail ID Configuration

Sitamarhi SMO User Mail ID Configuration

Rasipuram SMO Kiosk Application Issue
Sircilla SMO Kiosk Application Issue
Namakkal SMO Kiosk Card Payment Issue

Goregaon SMO Kiosk Booting Issue. First

Medak SMO Domain Login Issue Resolved.
V1052 Naveen N 8/24/2022 9:59 8/24/2022 18:33 ID CIS202208240081 .
Dharapuram SMO Kiosk Card Payment Issue

Bhopal TB User ID Password Login Issue. Call
V1052 Naveen N 8/24/2022 9:59 8/24/2022 18:33 ID CIS202208240128 .
Hajipur SMO User Cordys Application Issue

Shimoga TB Kiosk Application Issue
Dharampur SMO User ID Password Login
Medak SMO Kiosk Card Payment Issue
Bhiwandi SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/25/2022 9:52 8/25/2022 18:27 ID CIS202208250010 .
Mettur SMO Kiosk Card Payment Issue
Jalpaiguri SMO Service Kiosk Application

Proddatur SMO User Mail Issue Resolved.
Anekal SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/25/2022 9:52 8/25/2022 18:27 ID CIS202208250031 .
Bhiwandi SMO User ID Password Login Issue.
Ulhasnagar SMO Transaction Kiosk TM AV
V1052 Naveen N 8/25/2022 9:52 8/25/2022 18:27 Updation Done. Call ID CIS202208250098 .
Bhiwandi SMO Transaction Kiosk TM AV

Bhiwandi SMO Service Kiosk TM AV

Dombivali SMO Transaction Kiosk TM AV

Panvel TB Transaction Kiosk TM AV Updation

Panvel TB Service Kiosk TM AV Updation

Palghar SMO Transaction Kiosk TM AV

Khopoli SMO Transaction Kiosk TM AV

Palghar SMO Service Kiosk TM AV Updation

Khopoli SMO Service Kiosk TM AV Updation

Ulhasnagar SMO Service Kiosk TM AV

English Bazar SMO User Mail Issue Resolved.
Chapra SMO Kiosk Application Issue
Uppal SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 CIS202208260002 .
Gajuwaka SMO User Mail Issue Resolved.
Kadapa SMO User ID Password Login Issue.
Bavla SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 CIS202208260013 .
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 ID CIS202208260016 .
Hassan SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 ID CIS202208260020 .
Basirhat SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 ID CIS202208260023 .
Patna SMO Laptop User Internet Explorer

Khargar SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 ID CIS202208260041 .
Gadwal SMO Cash Device Issue. First level

Siliguri SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 ID CIS202208260044 .
Vapi TB Service Kiosk Issue Resolved. Call ID
V1052 Naveen N 8/26/2022 10:05 8/26/2022 18:40 CMS202208260037 .
Garhwa SMO Cash Device Issue. First level

Gondiya SMO User ID Password Login Issue.
Palani SMO Kiosk Card Payment Issue
Gummidipoondi SMO User Mail Issue
Sitamarhi SMO I-Solve Application Issue

Jhargram SMO Gencon Application Issue

Aurangabad SMO Kiosk Card Payment Issue
Tadepalligudem SMO Kiosk Card Payment

Basirhat SMO BDS Scanning Issue Resolved.
Puri SMO Service Kiosk Application Issue

Thuraiyur SMO User ID Password Login
Sathupalli SMO Cordys Application Issue

Kodinar SMO Kiosk Domain Login Issue
Idar SMO Kiosk Card Payment Issue
Daund SMO Cordys Application Issue
Kalna SMO User Mail ID Configuration Done.
Chidambaram SMO User Mail Issue
Paithan SMO User ID Password Login Issue.
Gudur SMO Network Link Issue. Co-
V1052 Naveen N 8/27/2022 10:37 8/27/2022 19:10 ordinated with Wan Team.
Jangaon SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 ID CIS202208270108 .
Sirkazhi SMO kiosk sharing Issue Resolved.
Valsad SMO Kiosk Monitor Issue. First Level

Namakkal SMO Kiosk Card Payment Issue

Daund SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 CIS202208290066 .
Hubli SMO PDF Issue Resolved. Call ID
V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 CMS202208290062 .
Namakkal SMO User ID Password Login
V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 All Region State Updation Activity.
Nelamangalam SMO Kiosk booting Issue.

V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 CIS202208290095 .
Hubli SMO Gencon application Issue
Ongole SMO User ID Password Login Issue.
Rajapalayam SMO Kiosk application Issue

Shirpur SMO Cash Device Issue Resolved.
Basirhat SMO Kiosk Chrome Issue Resolved.
Sirkazhi SMO Service Kiosk Domain Login

Mulund TB Kiosk booting Issue. First level

Troubleshooting done and assigned Region
V1052 Naveen N 8/29/2022 11:10 8/29/2022 19:56 Engineer. Call ID CMS202208290245 .
Baramati SMO User ID Password login Issue.
Proddatur SMO User Mail Issue Resolved.
Tumkur SMO Service Kiosk Application Issue

Chamrajnagar SMO User Gencon Application

V1052 Naveen N 8/30/2022 11:14 8/30/2022 19:50 CIS202208300051 .
Arakonam SMO Kiosk Payment Issue
Purnia SMO Kiosk Card payment Issue
Ramagundum SMO User Mail Issue
Location Updation Activity for all state
V1052 Naveen N 8/30/2022 11:14 8/30/2022 19:50 Switch Details.
Karjat SMO Kiosk Card Payment Issue
Jhargram SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/30/2022 11:14 8/30/2022 19:50 ID CIS202208300136 .
Kapadvanj SMO Kiosk Booting Issue. First

HO User G-Suite Mail Send Receive Issue

Pattukottai SMO Laptop User Domain Login

Pudukottai SMO Kiosk Card Payment Issue

Cooch Behar SMO User Mail Issue Resolved.
Surendranagar SMO Kiosk Cheque Device

Balasore SMO Kiosk Application Issue

V1052 Naveen N 8/31/2022 9:26 8/31/2022 18:02 Helpdeskiosk Login to Respective Engineers.
Raigarh Branch Desktop User Scanner Issue.

V1052 Naveen N 8/31/2022 9:26 8/31/2022 18:02 CIS20220831005 .
Hazaribagh SMO User Mail Issue Resolved.
Baruipur SMO User Mail Issue Resolved. Call
V1052 Naveen N 8/31/2022 9:26 8/31/2022 18:02 ID CIS202208310008 .
Bhilai SMO Kiosk Card Payment Issue
V1052 Naveen N 8/31/2022 9:26 8/31/2022 18:02 SMO Branches FE Mapping Activity.
V1052 Naveen N 8/31/2022 9:26 8/31/2022 18:02 CIS202208310029 .
Gajwel SMO Kiosk Application Issue
V1052 Naveen N 9/1/2022 10:41 9/1/2022 19:28 Resolved. Call ID CIS202209010012
Ramagundam SMO Kiosk Payment Issue

Udgir SMO Kiosk Application Issue Resolved.
Kamptee SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/1/2022 10:41 9/1/2022 19:28 ID CIS202209010025 .
Narasapur SMO User Mail Issue Resolved.
Baruipur SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/1/2022 10:41 9/1/2022 19:28 ID CIS202209010036 .
Pattukkottai SMO User Mail Issue Resolved.
Barsihat SMO Kiosk Application Issue
Nuziveed SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/1/2022 10:41 9/1/2022 19:28 ID CIS202209010076 .
Dharwad SMO Kiosk Application Issue
Arani SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/1/2022 10:41 9/1/2022 19:28 CIS202209010097 .
Mannargudi SMO User Mail Issue Resolved.
Mannargudi SMO Kiosk Lan Connectivity

Kalna SMO BDS Scanning Issue Resolved.
Darjeeling SMO Kiosk Application Issue
Amalapuram SMO User Mail Issue Resolved.
Osmanabad SMO User Mail Issue Resolved.
Kovilpatti SMO Kiosk Payment Issue
Kodinar SMO Kiosk Cheque Jam Issue. First

Korba SMO Kiosk Application Issue Resolved.
Narsipatnam SMO Kiosk OS Related Issue.

First Level Troubleshooting done and
V1052 Naveen N 9/2/2022 11:20 9/2/2022 20:00 CIS202209020097 .
Rajapalayam SMO User Mail Issue Resolved.
Parvathipuram SMO User Mail Issue
Rajampet SMO User Mail Issue Resolved.
Balurghat SMO User Mail Issue Resolved.
Sathyamangalam SMO Kiosk Payment Issue

Sahibganj SMO User mail Issue Resolved.
Hunsur SMO Receipt Printer Issue Resolved.
Dhone SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060002 .
Huzurabad SMO Kiosk Booting Issue. First

Anekal SMO Kiosk Booting Issue. First level

Troubleshooting done and assigned Region
Sathyamangalam SMO User Mail Issue
Nandyal SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 ID CIS202209060013 .
Howrah SMO Kiosk Slowness Issue Resolved.
Sanad SMO CCTV Working Screenshot

V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060031 .
Kothagudem SMO Service Kiosk Issue
Karaikudi SMO Kiosk Card Payment Issue

Kothagudem SMO User Mail Issue Resolved.
Bodinayakanur SMO User Mail ID

V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060053 .
Nandyal SMO Chrome Issue Resolved. Call ID
V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060068 .
Morbi SMO CCTV Working Screenshot

V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060124 .
Baruipur SMO CCTV Working Screenshot
V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060125 .
Ahmednagar SMO CCTV Working Screenshot

V1052 Naveen N 9/6/2022 9:52 9/6/2022 18:35 CIS202209060126 .
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 ID CIS202209060013 .
Nagapattinam SMO Kiosk Keyboard Issue.

V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 CIS202209060148 .
Lalganj SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 ID CIS202209060152 .
Rampurhat SMO BM Mail Issue Resolved.
Simachalam SMO User ID Password Login
Munger SMO kiosk Application Issue
Rampurhat SMO CSE Mail Issue Resolved.
ParamathiVelur SMO User Gencon

Application Issue Resolved. Call ID
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 CIS202209070012 .
Godhra SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 ID CIS202209070016 .
Tuticorin SMO User mail Issue Resolved. Call
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 ID CIS202209070039 .
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 Issue. Call ID CMS202209070024 .
Kadi SMO CCTV Working Screenshot

Confirmation Shared to Admin Team. Call ID
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 CIS202209070091 .
Abhanpur SMO CCTV Working Screenshot

V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 CIS202209070093 .
Parli SMO CCTV Working Screenshot

V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 CIS202209070092 .
40 Locations IP Details Updated and shared
V1052 Naveen N 9/7/2022 10:00 9/7/2022 18:45 to Forbes Team.
Chapra SMO Kiosk Applicatoin Issue
22 locations pending calls status moved
V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 from close request to closed state.
Sirkazhi SMO Kiosk Booting Issue Resolved.

Gundlupet SMO User Mail Issue Resolved.
V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 ID CIS202209080029 .
Basirhat SMO User Engage Application Issue

Tiptur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 CIS202209080039 .
V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 ID CIS202209080111 .
Jehanabad SMO CCTV Working Screenshot

V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 CIS202209080125 .
Nanded SMO CCTV Working Screenshot

V1052 Naveen N 9/8/2022 9:45 9/8/2022 18:37 CIS202209080126 .
Raigarh Branch Desktop Mail Issue Resolved.
Thambuchetty Branch Kiosk Application
Balasore SMO User Mail ID Configuration

V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 ID CIS202209090006 .
Ranipet SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 ID CIS202209090008 .
Ulundurpet SMO User Mail Issue Resolved.
Bhimavaram SMO User mail Issue Resolved.
Omalur SMO Service Kiosk Domain Login

Nuziveed SMO User Gencon Application

Chandrapur SMO Kiosk windows security

Airoli SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090110 .
Belgum SMO CCTV Working Screenshot

Shared to Admin Team. Call ID
V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090131 .
Dharapuram SMO CCTV Working Screenshot

V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090135 .
Dharwad SMO CCTV Working Screenshot

V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090132 .
HO User Internet Explorer Issue Resolved.
V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090144 .
Nuziveed SMO Service Kiosk Screen

Resolution Issue Resolved. Call ID
V1052 Naveen N 9/9/2022 9:28 9/9/2022 18:41 CIS202209090149 .
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 Kiosk ASC Mastersheet Excel updation Done.
Tiruchendur SMO Kiosk Application Issue

Dhone SMO User mail Issue Resolved. Call ID
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100019 .
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 Eluru SMO User ID Password Login Issue.
Villupuram SMO User ID Password Login
Bhilai SMO Kiosk Content Block Issue
Howrah SMO Kiosk Application Issue. Co-

ordinated with Wan Team and Resolved the
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 Issue.
Nadiad SMO CCTV Working Screenshot

V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100069 .
Nanded SMO CCTV Working Screenshot

V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100070 .

Botad SMO CCTV Working Screenshot

V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100071 .
Gandhinagar SMO CCTV Working Screenshot

V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100072 .
Goregaon SMO CCTV Working Screenshot
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100073 .
V1052 Naveen N 9/10/2022 9:44 9/10/2022 18:17 CIS202209100081 .
Mancherial SMO Kiosk LAN Connectivity

Tiruvarur SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 ID CIS202209120060 .
Kalna SMO Kiosk Application Issue Resolved.
Namakkal SMO Kiosk Application Issue
Dharapuram SMO Card Payment Issue
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 Resovled. Call ID CIS202209120090 .
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 ID CIS202209120091 .
Salem SMO kiosk Application Issue Resolved.
Rajapalayam SMO User Mail Issue Resolved.
Nanded SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 ID CIS202209120123 .
Rajula SMO Service Kiosk Hanging Issue
Siddipet SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 ID CIS202209120142 .
Tirunelveli SMO User Mail Issue Resolved.
Ghatkophar SMO CCTV Working Screenshot

V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 CIS202209120170 .
Gandhidham SMO CCTV Working Screenshot

V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 CIS202209120173 .
Himmatnagar SMO CCTV Working

Screenshot shared to Admin Team. Call ID
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 CIS202209120172 .
Howrah SMO CCTV Working Screenshot
V1052 Naveen N 9/12/2022 11:00 9/12/2022 19:52 CIS202209120171 .
Nanded SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 ID CIS202209120123 .
Pollachi SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 ID CIS202209130023 .
Tuni SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS202209120037 .
Arakkonam SMO User Mail Issue Resolved.
Venkatagiri SMO User Application Issue
Tumkur SMO User Engage Application Issue

Villupuram SMO User ID Password Login
Medchal SMO Kiosk Application Issue

Medchal SMO User mail Issue Resolved. Call
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 ID CIS2022091300125 .
Perambalur SMO CCTV Working Screenshot

status shared to Admin Team. Call ID
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS2022091300126 .
Ghatsila SMO CCTV Working Screenshot

V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS2022091300127 .
Palani SMO CCTV Working Screenshot status

V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS2022091300128 .
Hingoli SMO CCTV Working Screenshot

V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS2022091300129 .
Silvasa SMO CCTV Working Screenshot

V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 CIS2022091300130 .
KIOSK ASC Mastersheet updated and shared
V1052 Naveen N 9/13/2022 11:07 9/13/2022 19:49 through Mail.
Bhavani SMO Kiosk Card payment Issue
Wanaparthy SMO User Mail Issue
V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 Reesolved. Call ID CIS202209140035 .
Siwan SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140041 .
Palthan SMO User mail Issue Resolved. Call
V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 ID CIS202209140044 .
Channapatna SMO User ID Password Login
Jamnagar SMO User ID Password Login
Tekkali SMO Kiosk Domain Login Issue
Uppal SMO CCTV Working Screenshot

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140141 .
Santacruz SMO CCTV Working Screenshot

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140144 .
Khambaliya SMO CCTV Working Screenshot

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140145 .
Valsad SMO CCTV Working Screenshot

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140143 .

Aurangabad SMO CCTV Working Screenshot

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 CIS202209140142 .
Ara SMO CCTV Working Screenshot shared
V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 to Admin Team. Call ID CIS202209140146 .
Kiosk ASC Mastersheet updated and shared
Kadi SMO CCTV Working Screenshot shared

V1052 Naveen N 9/14/2022 11:08 9/14/2022 19:46 to Admin Team. Call ID CIS202209140148 .
SMO Call Movement Report prepared and
V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 shared through Mail.
Thuraiyur SMO Kiosk ID Password Login
Pondicherry TB User Mail Issue Resolved.
V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 Call ID CMS202209150038 .
Samastipur SMO Laptop User Teams

software Installation Done. Call ID
V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150094 .
Pondicherry TB Kiosk Alarm Board Issue
Pondicherry TB Receipt Printer Offline Issue

Kapadvanj SMO CCTV Working Screenshot

Confirmation shared to Admin Team. Call ID
V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150097 .
Nandigama SMO CCTV Working Screenshot

V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150101 .
Vyara SMO CCTV Working Screenshot

V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150100 .
Sachin SMO CCTV Working Screenshot

V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150098 .

Valsad SMO CCTV Working Screenshot

V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150099 .
Dhanera SMO CCTV Working Screenshot
V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150102 .
Ulhasnagar SMO CCTV Working Screenshot

V1052 Naveen N 9/15/2022 10:28 9/15/2022 19:10 CIS202209150103 .
SMO Call Movement Report prepared and
V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 shared through Mail.
Phaltan SMO CCTV Working Screenshot

V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160049 .
Mahbubabad SMO CCTV Working

Screenshot Confirmation shared to Admin
V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 Team. Call ID CIS202209160052 .
Eluru SMO User ID Password Login Issue.
Mahabubnagar SMO User Mail Issue
Nuziveed SMO Service Kiosk Application

Rajula SMO Service Kiosk Application

Sahibganj SMO User Mail Issue Resolved.
Bhuj SMO CCTV Working Screenshot

V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160117 .
Ahmednagar SMO CCTV Working Screenshot

V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160119 .
Thiruvallur SMO CCTV Working Screenshot

V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160118 .
Dharapuram SMO CCTV Working Screenshot

V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160120 .
Mahabubnagar SMO Service Kiosk windows

security Issue Resolved. Call ID
V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160122 .
Sahibganj SMO Service Kiosk windows

security Issue Resolved. Call ID
V1052 Naveen N 9/16/2022 10:29 9/16/2022 19:14 CIS202209160123 .
Jalpaiguri SMO Kiosk Application Issue
Kumbakonam SMO Kiosk Domain Login

Junagadh SMO User Mail ID Configuration

Arani SMO Kiosk Application Issue Resolved.
Eluru SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 CIS202209170034 .
Metpally SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 ID CIS202209170055 .
Bhupalpally SMO Service Kiosk Application

Husanabad SMO Service Kiosk Application

Padra SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 CIS202209170073 .
Vyara SMO CCTV Working Screenshot

V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 CIS202209170094 .
Omalur SMO CCTV Working Screenshot

V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 CIS202209170097 .
Jalna SMO CCTV Working Screenshot

V1052 Naveen N 9/17/2022 11:14 9/17/2022 20:02 CIS202209170098 .
Adilabad SMO Service Kiosk Application

Narasaropet SMO User Mail Issue Resolved.
Kavali SMO User ID Password Login Issue.
Patancheru SMO Kiosk Application Issue

Sirkazhi SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/19/2022 9:26 9/19/2022 18:40 ID CIS202209190067 .

Group Mail Issue. Co-ordinated with Branch

User and provided required details to MMT
V1052 Naveen N 9/19/2022 9:26 9/19/2022 18:40 Team.
Thuraiyur SMO CCTV Working Status
V1052 Naveen N 9/19/2022 9:26 9/19/2022 18:40 CIS202209190151 .
Arsikere SMO Cheque Device Issue
Gandhinagar SMO I-Solve Link Issue
Parli SMO CCTV Working Status

V1052 Naveen N 9/19/2022 9:26 9/19/2022 18:40 CIS202209190157 .
Idhar SMO CCTV Working Status

V1052 Naveen N 9/19/2022 9:26 9/19/2022 18:40 CIS202209190155 .
User Raised Direct Calls moved from Isolve
Krishnagiri SMO User Engage Application

Davanagere SMO Kiosk Payment Issue
Darjeeling SMO User Mail Issue Resolved.
Dombivali SMO User Mail ID Configuration

Buldhana SMO User Mail Issue Resolved.
Ratnagiri SMO Cash Device Issue Resolved.
Metiaburz SMO CCTV Working Status

V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200154 .
Buxar SMO CCTV Working Status
V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200156 .

Amreli SMO CCTV Working Status

V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200158 .
Cumbam SMO CCTV Working Status

V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200157 .
Medchal SMO CCTV Working Status

V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200159 .
Pandharpur SMO CCTV Working Status

V1052 Naveen N 9/20/2022 9:43 9/20/2022 19:01 CIS202209200161 .
Nagercoil SMO User Mail Issue Resolved.
Theni SMO Kiosk Application Issue Resolved.
Malakpet SMO CCTV Working Status

V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210070 .
Silvasa SMO CCTV Working Status

V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210073 .
Choppanandi SMO CCTV Working Status

V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210074 .
Saraikela SMO CCTV Working Status

V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210072 .
Amreli SMO CCTV Working Status

V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210076 .
Bargarh SMO CCTV Working Status
V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 CIS202209210091 .
Chitoor SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 ID CIS202209210136 .

Jangaon SMO Laptop User Mail Issue
Kapadvanj SMO User I-Solve Login Issue. Call
V1052 Naveen N 9/21/2022 9:30 9/21/2022 18:33 ID CIS202209210138 .
Ulhasnagar SMO Kiosk Domain Login Issue

Kadapa SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 ID CIS202209210171 .
Kapadvanj SMO User Mail Issue Resolved.
Melur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220010 .
Bhiwandi SMO Kiosk Domain Login Issue

Jamkhed SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 ID CIS202209220103 .
Ramanathapuram SMO CCTV Working

Status Confirmation Shared to Admin Team.
Palani SMO CCTV Working Status

V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220117 .
Bihta SMO CCTV Working Status
V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220116 .
Keonjhar SMO CCTV Working Status

V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220120 .

Bhadrak SMO CCTV Working Status

V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220119 .
Balangir SMO CCTV Working Status

V1052 Naveen N 9/22/2022 9:25 9/22/2022 18:44 CIS202209220121 .
Tiptur SMO Kiosk Application Issue
Ramnad SMO Kiosk Application Issue
Sulur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209210167 .
Mandapeta SMO Cash Device Failure Issue.

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209220135 .
Tadepalligudem SMO Kiosk Booting Issue.

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230001 .
Virudhunagar SMO Kiosk Application Issue


Bhupalpally SMO Kiosk ID Password Login
Kadiri SMO CCTV Working Status
V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230056 .
Barbil SMO CCTV Working Status

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230057 .
Nadiad SMO CCTV Working Status

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230058 .

Sangli SMO CCTV Working Status

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230059 .
Pollachi SMO CCTV Working Status

V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CIS202209230084 .
Salem TB User Mail Issue Resolved. Call ID
V1052 Naveen N 9/23/2022 9:24 9/23/2022 18:10 CMS202209230074 .
HO User Laptop Accops Remote

Connectivity Issue. Co-ordinated with
V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 Accops Team and Resolve the Issue.
Tadipatri SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 ID CIS202209240010 .
Omalur SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 ID CIS202209240014 .
Sivakasi SMO User Mail ID Configuration

V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 Done. Call ID CMS202209240023 .
Amaravati SMO Kiosk Booting Issue. First

User Raised Direct Calls moved from Smo
Osmanabad SMO User mail Issue Resolved.
V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 CIS202209240073 .
Osmanabad SMO User Mail ID Configuration


DumDum SMO CCTV Working Status

V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 CIS202209240107 .
Abhanpur SMO CCTV Working Status

V1052 Naveen N 9/24/2022 9:24 9/24/2022 18:18 CIS202209240110 .
Thirumangalam SMO Kiosk Application Issue

Tadepalligudem SMO Kiosk Application Issue

Abhanpur SMO Kiosk Application Issue
Giridhi SMO BDS Scanning Issue Resolved.
Avadi SMO User Mail ID Configuration Done.
Cumbam SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 ID CIS202209260071 .
Tekkali SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 ID CIS202209260072 .
Padra SMO CCTV Working Status

V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 CIS202209240133 .
Srirangam SMO CCTV Working Status

V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 CIS202209240134 .
Kalpakkam SMO CCTV Working Status

V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 CIS202209240136 .
Srirangam SMO Kiosk Application Issue
Melur SMO Kiosk Application Issue

Melur SMO CCTV Working Status

V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 CIS202209240139 .
Palani SMO CCTV Working Status

V1052 Naveen N 9/26/2022 10:59 9/26/2022 19:34 CIS202209240140 .
Thirumangalam SMO Card Payment Issue

Palani SMO User Gencon Application Issue

Nuziveed SMO Service Kiosk Printer Issue

Sivakasi SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/27/2022 11:19 9/27/2022 20:06 ID CIS202209260112 .
Jangareddygudem SMO Service Kiosk Printer

Padra SMO User Mail ID Configuration Done.
Bolpur SMO User PTS Application Issue
Udumalaipet SMO User Mail Issue Resolved.

Cuddalore SMO CCTV Working Status

V1052 Naveen N 9/27/2022 11:19 9/27/2022 20:06 CIS202209270128 .
Halol SMO CCTV Working Status

V1052 Naveen N 9/27/2022 11:19 9/27/2022 20:06 CIS202209270129 .
Manaparai SMO CCTV Working Status

V1052 Naveen N 9/27/2022 11:19 9/27/2022 20:06 CIS202209270130 .
Chittor SMO CCTV Working Status

V1052 Naveen N 9/27/2022 11:19 9/27/2022 20:06 CIS202209270131 .
Huzurabad SMO Service Kiosk Slowness

V1052 Naveen N 9/28/2022 10:55 9/28/2022 19:35 ID CIS202209270040 .
Dombivali SMO Kiosk Application Issue
Darjeeling SMO User Mail Issue Resolved.
Kanchikacherla SMO Cheque Device Issue
Bhandara SMO User Mail Issue Resolved.

V1052 Naveen N 9/28/2022 10:55 9/28/2022 19:35 ID CIS202209280025 .
Medchal SMO Kiosk Application Issue
Ulhasnagar SMO Kiosk Application Issue

Mandapeta SMO Kiosk Application Issue

Khopoli SMO Kiosk Application Issue
Chiplun SMO CCTV Working Status

V1052 Naveen N 9/28/2022 10:55 9/28/2022 19:35 CIS202209280124 .
Gondiya SMO User Mail Issue Resolved. Call
V1052 Naveen N 9/29/2022 9:32 9/29/2022 18:30 ID CIS202209280016 .
Jayamkondam SMO User Mail Issue
V1052 Naveen N 9/29/2022 9:32 9/29/2022 18:30 CIS202209280059 .
Jangaon SMO Kiosk Application Issue
Nalgonda SMO User Gencon Application

Hinganghat SMO Cash Device Issue
Ara SMO Kiosk Application Issue Resolved.
Hinganghat SMO Kiosk sharing Issue

Beed SMO User ID Frequent Lock Issue
Machilipatnam SMO User Mail Issue
Huzurabad SMO Printer Issue Resolved. Call
V1052 Naveen N 9/29/2022 9:32 9/29/2022 18:30 ID CIS202209290017 .
Kadiri SMO Branch Opening CCTV Time

status shared to Customer. Call ID
V1052 Naveen N 9/29/2022 9:32 9/29/2022 18:30 CIS202209290091 .
Adoni SMO Kiosk Domain Login Issue
Bihta SMO User ID Password Login Issue.
Guntur SMO User Gencon Application Issue

Sinnar SMO user Mail Issue Resolved. Call ID
V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300058 .
V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300083 .
Dhone SMO Cash Device Issue. First

Khopoli SMO CCTV Working Status

V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300106 .
Wardha SMO CCTV Working Status
V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300107 .
Abhanpur SMO CCTV Working Status

V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300108 .

Mayiladudurai SMO User ADSS Enrollment

Daund SMO CCTV Working Status

V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300110 .
Bhongir SMO CCTV Working Status

V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 CIS202209300111 .
Modassa SMO Kiosk application Issue
V1052 Naveen N 9/30/2022 11:00 9/30/2022 19:40 Resolved. Call ID CIS202209300113
Thambuchetty Branch User ADSS Enrollment

Bhavani SMO Kiosk Payment Issue Resolved.
Samastipur SMO Laptop User MS Office

Product key Activation Issue. First level
Airtel Core Link Down Issue. Co-ordinated

with WanTeam and branch Users and
V1052 Naveen N 10/1/2022 9:35 10/1/2022 18:25 Resolved the Issue.
Guntur SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/1/2022 9:35 10/1/2022 18:25 ID CIS202210010015 .
Karaikudi SMO User ID Password Login Issue.
Biharsharif SMO Kiosk Application Issue

Avinashi SMO Kiosk Application Issue

Gondiya SMO CCTV Working Status

V1052 Naveen N 10/1/2022 9:35 10/1/2022 18:25 CIS202210010125 .
Khopoli SMO CCTV Working Status

V1052 Naveen N 10/1/2022 9:35 10/1/2022 18:25 CIS202210010127 .
Ulhasnagar SMO CCTV Working Status

V1052 Naveen N 10/1/2022 9:35 10/1/2022 18:25 CIS202210010126 .
Ravulapaleam SMO User Cordys Application

Gudur SMO Kiosk ID Password Login Issue.
Dharmavaram SMO DSR Report Issue
Darbhanga SMO User I-solve Application

Sanand SMO Kiosk Application Issue
Anand Branch User ID Password Login Issue.
Bhavnagar SMO Laptop User Gencon

V1052 Naveen N 10/3/2022 9:32 10/3/2022 18:25 CIS202210030019 .
Melur SMO User Gencon Application Issue
Thuraiyur SMO User Mail Issue Resolved.
Bhayendar SMO User Gencon Application


Morbi SMO Kiosk Card Payment Issue
Gandhidham SMO CCTV Working Status

V1052 Naveen N 10/3/2022 9:32 10/3/2022 18:25 CIS202210030092 .
Thiruchengode SMO User ID Password Login
Neelamangala SMO Kiosk Application Issue

Melur SMO Kiosk ID Password Login Issue.
Jangaon SMO Kiosk Application Issue
Yavatmal SMO User I-Solve Link Issue
Rajamundry SMO User Desktop Slowness

V1052 Naveen N 10/4/2022 9:30 10/4/2022 18:07 CIS202210030098 .
Siwan SMO User ID Password Login Issue.
Amaravati SMO Kiosk Application Issue
Tadipatri SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/4/2022 9:30 10/4/2022 18:07 ID CIS202210040007 .
Ghatkophar TB User Gencon Application

V1052 Naveen N 10/4/2022 9:30 10/4/2022 18:07 Issue Resolved. Call ID CMS202210040006 .
Lucknow Branch User ID Password Login
Porbandar SMO CCTV Working status

V1052 Naveen N 10/4/2022 9:30 10/4/2022 18:07 CIS202210040024 .

V1052 Naveen N 10/4/2022 9:30 10/4/2022 18:07 CIS202210040043 .
Amaravati SMO Kiosk Screen Resolution

Rajamundry SMO User Mail Issue Resolved.
Amaravati SMO Kiosk IMD Code Searching

Sriperumbadur SMO Kiosk Application Issue

Gudur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 10/10/2022 11:16 10/10/2022 20:01 CIS202210100058 .
Buldhana SMO CCTV Working status

V1052 Naveen N 10/10/2022 11:16 10/10/2022 20:01 CIS202210100061 .
Bolpur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 10/10/2022 11:16 10/10/2022 20:01 CIS202210100066 .
Sangareddy SMO User Mail Issue Resolved.

V1052 Naveen N 10/10/2022 11:16 10/10/2022 20:01 CIS202210100103 .
Buldhana SMO CCTV Working status

V1052 Naveen N 10/10/2022 11:16 10/10/2022 20:01 CIS202210100128 .
Uppal SMO Kiosk Application Issue Resolved.
Sholingur SMO User Mail Issue Resolved.
Modassa SMO Cash Device Issue Resolved.
Vapi TB Kiosk Card Payment Issue Resolved.
V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 Call ID CMS202210100063 .
Motihari SMO Kiosk Application Issue
Jhargram SMO Kiosk ID Frequent Lock Issue

Uluberiya SMO User Mail Issue Resolved.
Avinashi SMO CCTV Working status
V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 CIS202210110109 .
Arsikere SMO CCTV Working status

V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 CIS202210110110 .

Parbhani SMO CCTV Working status

V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 CIS202210110111 .
Kadayanallur SMO CCTV Working status

V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 CIS202210110112 .
Perundurai SMO CCTV Working status

V1052 Naveen N 10/11/2022 11:05 10/11/2022 19:38 CIS202210110113 .
Kazipet SMO Kiosk Application Issue
Vapi TB Kiosk Application Issue Resolved.
Dharapuram SMO Kiosk ID Password Login
Mangalagiri SMO User Mail Issue Resolved.?
Bhandara SMO Kiosk Application Issue
Sulur SMO BDS Scanning Issue Resolved. Call
V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 ID CIS202210120057 .
Guntur SMO User ID Password Login Issue.
Hajipur SMO CCTV Working status

V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 CIS202210120111 .
Abhanpur SMO CCTV Working status

V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 CIS202210120112 .
Saharsha SMO CCTV Working status

V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 CIS202210120114 .
Tenkasi SMO CCTV Working status

V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 CIS202210120115 .
Beed SMO CCTV Working status

V1052 Naveen N 10/12/2022 11:01 10/12/2022 19:48 CIS202210120110 .
Sarjapura SMO User DSR Application Login

Gandhidham SMO User gencon Application

Osmanabad SMO DMS Scanning Issue
V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130084 .
Lalganj SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130097 .
Jamkhed SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130100 .
Araria SMO CCTV Working status
V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130099 .
Nanjangud SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130102 .

Gundlupet SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130101 .
Bhagalpur SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130103 .
Daltonganj SMO CCTV Working status

V1052 Naveen N 10/13/2022 11:05 10/13/2022 19:37 CIS202210130104 .
Patancheru SMO Kiosk Card payment Issue

Shirpur SMO Kiosk Application Issue
Dharmapuri SMO Kiosk Application Issue

Bhavani SMO Kiosk Payment Issue Resolved.
Sangamner SMO Kiosk Payment Issue
Sinnar SMO Kiosk Payment Issue Resolved.
Rajula SMO Kiosk Payment Issue Resolved.
Melur SMO Kiosk Payment Issue Resolved.
Jangareddy SMO User Application Issue
Garhwa SMO CCTV Working status

V1052 Naveen N 10/14/2022 11:06 10/14/2022 19:47 CIS202210140165 .
Barshi SMO CCTV Working status

V1052 Naveen N 10/14/2022 11:06 10/14/2022 19:47 CIS202210140166 .
Mannargudi SMO CCTV Working status

V1052 Naveen N 10/14/2022 11:06 10/14/2022 19:47 CIS202210140168 .
Thiruchengode SMO CCTV Working status

V1052 Naveen N 10/14/2022 11:06 10/14/2022 19:47 CIS202210140169 .
Burdwan SMO CCTV Working status

V1052 Naveen N 10/14/2022 11:06 10/14/2022 19:47 CIS202210140167 .
Khammam SMO Kiosk Application Issue
Channarayapatna SMO Kiosk ID Password

V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 Login Issue. Call ID CIS202210150084 .
Nelamangala SMO Kiosk Touch Pad Issue

Ulhasnagar SMO kiosk Issue Resolved. Call
V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 ID CIS202210150105 .
Amaravati SMO CSE Mail Issue Resolved. Call
V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 ID CIS202210150109 .
Thuraiyur SMO BM Mail Issue Resolved. Call
V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 ID CIS202210150114 .
Jangaon SMO Kiosk ID Password Login Issue
Ulhasnagar SMO User Gencon Application

Amaravati SMO BM Mail Issue Resolved. Call
V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 ID CIS202210150153 .

Ahmednagar Branch User ID Password Login
Palanpur SMO CCTV Working status

V1052 Naveen N 10/15/2022 11:28 10/15/2022 20:01 CIS202210150183 .
Udgir SMO Kiosk Application Issue Resolved.
Sivagangai SMO Kiosk Booting Issue. First

Sulur SMO Kiosk Booting Issue. First level

Pidugurlla SMO User Mail Issue Resolved.
Buldana SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 ID CIS202210170011 .
Giridhi SMO Kiosk Application Issue

V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 Cell Login to respective Engineers.
Arani SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 CIS202210170018 .
Gandhidham SMO User Kiosk Slowness Issue

Raychotti SMO User Mail Issue Resolved.

V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 Helpdeskkiosk Login to respective Engineers.
Ulhasnagar SMO Service Kiosk Issue. First

Khurdha SMO Cash Device Issue Resolved.
V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 Login to respective Engineers.
Kurnool TB Kiosk Application Issue Resolved.
Thiruchendur SMO CCTV Working

V1052 Naveen N 10/17/2022 9:32 10/17/2022 18:53 Team. Call ID CIS202210170142 .
Jangareddygudem SMO User Mail Issue
Karaikudi SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 ID CIS202210170119 .
Repalle SMO User NARLMS Application Issue

Narasaropet SMO Application Issue
V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 Cell Login to respective Engineers.
Theni SMO Application Issue Resolved. Call
V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 ID CIS202210170172 .
Davanagere SMO User Mail Issue Resolved.

V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 Helpdeskkiosk Login to respective Engineers.
V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 CIS202210180067 .
Aurangabad SMO CCTV Working Screenshot

V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 CIS202210180107 .
Sankarankoil SMO CCTV Working Screenshot

V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 CIS202210180108 .
V1052 Naveen N 10/18/2022 9:35 10/18/2022 18:24 Login to respective Engineers.
Jagital SMO Kiosk Application Issue
Mayiladuthurai SMO Kiosk Application Issue

Sankarankoil SMO User Mail Issue Resolved.
Bhupalpally SMO User Mail Issue Resolved.
Repalle SMO User BDS Scanning Issue
Kallakurichi SMO Kiosk Application Issue

Ulhasnagar SMO User Cordys Application

Osmanabad SMO User Epolicy Application
Patancheru SMO User Engage Application


Nanded SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190112 .
Akola SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190113 .
Yavatmal SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190114 .
Kishanganj SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190115 .
Khunti SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190116 .
Baripada SMO CCTV Working status

V1052 Naveen N 10/19/2022 9:35 10/19/2022 18:26 CIS202210190117 .
Sitamarhi SMO Kiosk Slowness Issue
Bihta SMO Kiosk Application Issue Resolved.
Munger SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 ID CIS202210200003 .
Gondiya SMO Kiosk Application Issue
Purnia SMO Printer Issue Resolved. Call ID
V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 CIS202210200069 .
Chiplun SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 ID CIS202210200117 .
Balasore SMO CCTV Working status

V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 CIS202210200132 .
Araria SMO CCTV Working status

V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 CIS202210200133 .

Bhadrak SMO CCTV Working status

V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 CIS202210200134 .
Chapra SMO CCTV Working status

V1052 Naveen N 10/20/2022 9:54 10/20/2022 18:41 CIS202210200135 .
Purnia SMO BM Mail ID Configuration Done.
Purnia SMO CSE Mail ID Configuration Done.
Krishnarajampet SMO User Mail Issue
Kavali SMO Kiosk Application Issue Resolved.
Sirkazhi SMO DSR Application Issue
Ratnagiri SMO Kiosk Application Issue
Anantapur SMO Service Kiosk Application

Sitamarhi SMO User I-Solve Application
V1052 Naveen N 10/21/2022 9:42 10/21/2022 18:50 ID CIS202210210036 .
Rajamundry SMO Service Kiosk Application

V1052 Naveen N 10/21/2022 9:42 10/21/2022 18:50 ID CIS202210210081 .

Bhimavaram SMO User Gencon application

Mettupalayam SMO CCTV Working status

V1052 Naveen N 10/21/2022 9:42 10/21/2022 18:50 CIS202210210128 .
Peddapali SMO Kiosk Application Issue
Begusarai SMO Kiosk Application Issue
Villupuram SMO User Mail Issue Resolved.
Purnia SMO Service Kiosk Application

Bhavani SMO User ID Password Login Issue.
Tadepalligudem SMO Kiosk Booting Issue.

assigned to Region Engineer. Call ID
V1052 Naveen N 10/22/2022 9:33 10/22/2022 18:08 CIS202210220004 .
Phaltan SMO Kiosk Booting Issue. First level
Nadiad SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/22/2022 9:33 10/22/2022 18:08 ID CIS202210220048 .

Mahabubabad SMO Kiosk Application Issue

Arakonam SMO User Mail ID Configuration

Jalgaon SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/22/2022 9:33 10/22/2022 18:08 ID CIS202210220066 .
V1052 Naveen N 10/22/2022 9:33 10/22/2022 18:08 CIS202210220084 .
HO User Operation Team Mail Issue
Sholingur SMO User Gencon Application

Srivilliputhur SMO Kiosk Application Issue

Krishnarajampet SMO User Mail Issue
Nelamangala SMO Kiosk Application Issue

Kadur SMO Kiosk Application Issue Resolved.

Allagada SMO Kiosk ID Password Login Issue.
Bolpur Branch User Cordys Application Issue

Bhopal Branch User Engage Application

V1052 Naveen N 10/25/2022 11:01 10/25/2022 19:33 Kiosk ASC Mastersheet updated.
Bolpur SMO User DSR Application Issue
Chittor SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/25/2022 11:01 10/25/2022 19:33 ID CIS202210250069 .
Morbi SMO Kiosk Safe Locker Issue
Gudur SMO Kiosk ID Password Login Issue.
Gudur SMO User ID ADSS Enrollment Done.
Nalgonda SMO User Cordys Application

Medak SMO Kiosk Domain Login Issue
Panskura SMO CCTV Working status

V1052 Naveen N 10/26/2022 11:07 10/26/2022 19:43 CIS202210260067 .
Begusarai SMO CCTV Working status
V1052 Naveen N 10/26/2022 11:07 10/26/2022 19:43 CIS202210260069 .
Jeyamkondam SMO CCTV Working status

V1052 Naveen N 10/26/2022 11:07 10/26/2022 19:43 CIS202210260068 .

Cuttack SMO CCTV Working status

V1052 Naveen N 10/26/2022 11:07 10/26/2022 19:43 CIS202210260070 .
Rajamundry SMO User Mail Issue Resolved.
Rajamundry SMO User Cordys Application

V1052 Naveen N 10/27/2022 11:10 10/27/2022 19:41 CIS202210270028 .
Pattukottai SMO User ID Password Login
Giridhi SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/27/2022 11:10 10/27/2022 19:41 ID CIS202210270050 .
Surat TB User Gencon Application Issue
Bhavani SMO User ID Password Login Issue.

Arakkonam SMO User Mail ID Configuration

Nelamangala SMO Kiosk ID Password Login
Miryalguda SMO Kiosk Application Issue

Arani SMO CCTV Working status

V1052 Naveen N 10/27/2022 11:10 10/27/2022 19:41 CIS202210270170 .
Tiruvarur SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/27/2022 11:10 10/27/2022 19:41 ID CIS202210270174 .
Miryalguda SMO Service Kiosk Issue
Pudhukottai SMO User Mail Issue Resolved.
Bhimavaram SMO Kiosk ID Password Login
V1052 Naveen N 10/28/2022 11:10 10/28/2022 19:41 CIS202210280025 .
Chamrajnagar SMO User Mail Issue
Hosur Branch User ID Password Login Issue.
Kazipet SMO CCTV Working status

V1052 Naveen N 10/28/2022 11:10 10/28/2022 19:41 CIS202210280075 .

Puri SMO Kiosk Application Issue Resolved.
Gulburga TB User Engage application Issue
Muzaffarpur TB User ID Password Login
Barrackpore SMO Safe Locker Issue. First

Tirunelveli SMO User Mail ID Configuration

Phaltan SMO Service Kiosk Application Issue

V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 ID CIS202210290038 .
Phaltan SMO Scanner Issue Resolved. Call ID
V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 CIS202210290039 .
Contai SMO Safe Locker Issue Resolved. Call
V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 ID CIS202210290041 .
Bangaon SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 ID CIS202210290055 .

Sholinghur SMO User Mail Issue Resolved.
Hingoli SMO Kiosk ID Password Login Issue

V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 ID CIS202210290088 .
Bapunagar SMO CCTV Working status
V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 CIS202210290096 .
Srivilliputhur SMO CCTV Working status

V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 CIS202210290097 .
Virudhunagar SMO CCTV Working status

V1052 Naveen N 10/29/2022 11:05 10/29/2022 20:13 CIS202210290098 .
Jagital SMO Kiosk ID Password Login Issue.
Bolpur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 CIS202210210153 .
Mandya SMO User Mail Issue Resolved. Call
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 ID CIS202210290078 .
Darjeeling SMO Kiosk Application Issue
Palthan SMO User DMS Application Issue

Parvathipuram SMO Kiosk Application Issue

Arakkonam SMO User Mail Issue Resolved.
Guduvancheri SMO User Mail Issue
Karjat SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 CIS202210310034 .

Tirunelveli SMO CCTV Working Status

V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 CIS202210310114 .
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 ID CIS202210310042 .
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 ID CIS202210310062 .
V1052 Naveen N 10/31/2022 9:52 10/31/2022 18:30 ID CIS202210310065 .
Thuraiyur SMO Kiosk Slowness Issue
Chapra SMO DSR Application Issue Resolved.
Kadapa SMO Cheque Device Issue Resolved.
Bavla SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/1/2022 9:55 11/1/2022 18:32 CIS202211010001 .
Wardha SMO User ID Password Login Issue.
Karjat SMO Kiosk Domain Issue Resolved.
Tiruvottiyur SMO User Cordys Application

Kangeyam SMO User Mail Issue Resolved.
Botad SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/1/2022 9:55 11/1/2022 18:32 CIS202211010061 .

Begusarai SMO User Mail ID Configuration

Kovilpatti SMO CCTV Working status

V1052 Naveen N 11/1/2022 9:55 11/1/2022 18:32 CIS202210290078 .
Rampurhat SMO CCTV Working status

V1052 Naveen N 11/1/2022 9:55 11/1/2022 18:32 CIS202210290079 .
Unjha SMO CCTV Working status
V1052 Naveen N 11/1/2022 9:55 11/1/2022 18:32 CIS202210290080 .
Bhayander SMO Safe Locker Issue Resolved.
V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211010094 .
Hajipur SMO Kiosk Application Issue
Jayankondam SMO Kiosk Application Issue

Shrirampur SMO Printer Cartridge Issue

Thuraiyur SMO User BDS Application Issue


Munger SMO CCTV Working status

V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211020100 .
Lalganj SMO CCTV Working status

V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211020101 .
Chidambaram SMO CCTV Working status

V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211020102 .
Balasore SMO CCTV Working status

V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211020103 .
Himmatnagar SMO CCTV Working status
V1052 Naveen N 11/2/2022 9:36 11/2/2022 18:12 CIS202211020104 .
Porbandar SMO Kiosk Application Issue
Piduguralla SMO Kiosk Application Issue

Sinnar SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030067 .
V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030016 .
Venkatagiri SMO User Mail Issue Resolved.
Shirur SMO CCTV Working status

V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030099 .
Challakere SMO CCTV Working status

V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030100 .

Baramati SMO CCTV Working status

V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030101 .
Godhra SMO CCTV Working status

V1052 Naveen N 11/3/2022 9:51 11/3/2022 18:33 CIS202211030102 .
Indore Branch User ID Frequent Lock Issue

Patan SMO Kiosk Card Payment Issue
Sambalpur SMO Kiosk Application Issue
Gandhidham SMO Kiosk Application Issue

Kamptee SMO Kiosk Application Issue
Tiruvottiyur SMO User Cordys Application

Biharsharif SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040142 .
Balangir SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040143 .
Sahibganj SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040144 .
Barbil SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040143 .

Ariyalur SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040148 .
Ratnagiri SMO CCTV Working status

V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040150 .
Bangaon SMO CCTV Footage Downloaded
and shared to Customer. Call ID
V1052 Naveen N 11/4/2022 9:35 11/4/2022 18:48 CIS202211040154 .
Hajipur SMO Kiosk application Issue
Baramathi SMO User Mail ID Configuration

Avadi SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/5/2022 9:22 11/5/2022 18:21 CIS202211040103 .
Bhiwandi SMO User Cordys Application Issue

Simachalam SMO Laptop User Login Issue

Gaya SMO User DSR Application Issue
Hajipur SMO User DSR Application Issue


Jajpur SMO User Engage Application Issue

English Bazar SMO Kiosk Application Issue

Sivakasi SMO User Cordys Application Issue

Palthan SMO User BDS DMS Scanning Issue
Dhenkanal SMO CCTV Working status

V1052 Naveen N 11/5/2022 9:22 11/5/2022 18:21 CIS202211050072 .
V1052 Naveen N 11/5/2022 9:22 11/5/2022 18:21 through Mail
Jamkhed SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 ID CIS202211070029 .
Sathyamangalam SMO User Mail ID

V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 CIS202211070045 .
Jalandhar SMO Kiosk ID Password Login
Cochin Branch User ID Password Login Issue.
Jeypore SMO CCTV Working status

V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 CIS202211070089 .
Bhawanipatna SMO CCTV Working status

V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 CIS202211070090 .
V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 CIS202211070092 .
Purnia SMO User Mail ID Configuration

Tamluk SMO Kiosk Card Payment Issue
Nirmal SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 ID CIS202211070108 .
V1052 Naveen N 11/7/2022 10:50 11/7/2022 19:25 CIS202211070120 .
Washim SMO User Engage Application Issue
Hajipur SMO Service Kiosk Application Issue

Sulur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 CIS202211080023 .
Barrackpore SMO User ID Password Login
Jorhat SMO User ID Password Login Issue.
Kolkatta SMO User ID Password Login Issue.
Hugli SMO User ID Password Login Issue. Call
V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 ID CIS202211080059 .
Hoogly SMO CCTV Working status

V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 CIS202211080061 .
Pollachi SMO CCTV Working status

V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 CIS202211080062 .
Udumalaipet SMO CCTV Working status

V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 CIS202211080063 .

Baramati SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 ID CIS202211080064 .
Gudalur SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/8/2022 11:46 11/8/2022 20:30 ID CIS202211080065 .
Purnia SMO User BDS Scanning Issue
Deoghar SMO User Mail ID Configuration

Samastipur SMO User Engage NARLMS

V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 CIS202211090034 .
Srikakulam SMO User Mail ID Configuration

Kakinada SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 ID CIS202211090063 .
Dombivali SMO User Gencon Application

Mangalore Branch Cordys Application Issue

Nirmal SMO Kiosk ID Password Login Issue.

Yeshwantpur SMO CCTV Working status

V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 CIS202211090121 .
Bargarh SMO CCTV Working status

V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 CIS202211090122 .
Sahibganj SMO CCTV Working status

V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 CIS202211090124 .
Nagercoil SMO CCTV Working status
V1052 Naveen N 11/9/2022 11:01 11/9/2022 19:34 CIS202211090123 .
Chikmangaluru SMO User Application Issue

Jamkhed SMO Kiosk Application Issue
Jalna SMO User Cordys Application Issue

Piduguralla SMO User Cordys Application

Cuttack SMO CCTV Working status

V1052 Naveen N 11/10/2022 11:05 11/10/2022 19:45 CIS202211100093 .
Prodattur SMO Kiosk Application Issue
Pattukottai SMO CCTV Working status

V1052 Naveen N 11/10/2022 11:05 11/10/2022 19:45 CIS202211100095 .

Begusarai SMO CCTV Working status

V1052 Naveen N 11/10/2022 11:05 11/10/2022 19:45 CIS202211100096 .
Ramgarh SMO CCTV Working status

V1052 Naveen N 11/10/2022 11:05 11/10/2022 19:45 CIS202211100097 .
Khagariya SMO User Mail ID Configuration

V1052 Naveen N 11/10/2022 11:05 11/10/2022 19:45 CIS202211100107 .
Pidugurlla SMO User Mail Issue Resolved.
Arsikere SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 ID CIS202211110028 .
Kapadvanj SMO Branch Opening CCTV

Status Updated to Customer. Call ID
V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110035 .
Silvassa SMO Branch Opening CCTV Status

Updated to Customer. Call ID
V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110034 .
Tumsar SMO Branch Opening CCTV Status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110036 .
Hingoli SMO Branch Opening CCTV Status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110037 .
Bhagalpur SMO Kiosk Card Payment Issue

Samastipur SMO CCTV Working status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110072 .
Khurdha SMO CCTV Working status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110073 .

Sulur SMO CCTV Working status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110074 .
Bapunagar SMO CCTV Working status

V1052 Naveen N 11/11/2022 11:13 11/11/2022 19:44 CIS202211110075 .
Ranipet SMO Kiosk Application Issue
Dharapuram SMO User Mail Issue Resolved.
Garhwa SMO Kiosk Domain Login Issue
Morbi SMO Kiosk Scanner Issue Resolved.
V1052 Naveen N 11/12/2022 11:15 11/12/2022 19:53 ID CIS202211110096 .
V1052 Naveen N 11/12/2022 11:15 11/12/2022 19:53 CIS202211110097 .
Hajipur SMO CSE Mail Issue Resolved. Call ID
V1052 Naveen N 11/12/2022 11:15 11/12/2022 19:53 CIS202211120004 .
Hajipur SMO BM Mail Issue Resolved. Call ID
V1052 Naveen N 11/12/2022 11:15 11/12/2022 19:53 CIS202211120012 .
Palani SMO Kiosk Domain Login Issue
Attur SMO Kiosk Doamin Login Issue

Jalna SMO Printer Issue Resolved. Call ID
V1052 Naveen N 11/12/2022 11:15 11/12/2022 19:53 CIS202211120058 .
Allagada SMO Kiosk Application Issue
KhedRajgurunagar SMO Kiosk Issue
Husunabad SMO User Mail Issue Resolved.
Perundurai SMO User Mail Issue Resolved.
Ulhasnagar SMO CSE Mail Issue Resolved.
Ramagundam SMO User Mail Issue
Ulhasnagar SMO BM Mail Issue Resolved.
Kallakurichi SMO BM Mail Issue Resolved.
Ghatsila SMO BM Mail Issue Resolved. Call
V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 ID CIS202211140010 .
Sanand SMO BM Mail Issue Resolved. Call ID
V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 CIS202211140011 .
Jangaon SMO BM Mail Issue Resolved. Call
V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 ID CIS202211140014 .

Mandya SMO BM Mail Issue Resolved. Call
V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 ID CIS202211140017 .
Thirumangalam SMO Branch Opening CCTV

V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 CIS202211140133 .
Jamnagar SMO Branch Opening CCTV Status

V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 CIS202211140134 .
Tiruvottriyur SMO User Cordys Application

Kiosk ASC Master Sheet updated and shared
V1052 Naveen N 11/14/2022 9:52 11/14/2022 18:38 through Mail Communication.
Barshi SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211140071 .
Bavla SMO User Cordys Application Issue
Davanagere SMO User Mail Issue Resolved.
Washim SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 ID CIS202211140156 .
Hoogli SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211150003 .
Raycotty SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 ID CIS202211150009 .
Jalna SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211150010 .
Sriperumbadur SMO User Mail Issue

V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211150027 .
Karjat SMO User Cordys Application Issue

Kumbakonam SMO Branch Opening CCTV

V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211150203 .
Nanded SMO Branch Opening CCTV Status

V1052 Naveen N 11/15/2022 9:59 11/15/2022 19:03 CIS202211150204 .
Kadur SMO Kiosk Application Issue Resolved.
Patan SMO Kiosk Application Issue Resolved.
Siddipet SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/16/2022 10:00 11/16/2022 18:54 ID CIS202211150134 .
V1052 Naveen N 11/16/2022 10:00 11/16/2022 18:54 ID CIS202211150147 .
V1052 Naveen N 11/16/2022 10:00 11/16/2022 18:54 ID CIS202211150197 .
Rayachotti SMO User Mail Issue Resolved.
Nellore SMO Kiosk Application Issue
Warangal SMO Service Kiosk Application


Jalna SMO Service Kiosk Application Issue

Jalna SMO User Cordys Application Issue

Khed Rajgurunagar SMO CCTV Working

status Confirmation Shared to Admin Team.
Peddapalli SMO User Cordys Applicatoin

Piduguralla SMO Kiosk Keyboard Issue
Marthandam SMO Kiosk Cash Device Issue
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 ID CIS202211160133 .
Sachin SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 CIS202211160134 .
Perundurai SMO Kiosk Application Issue. Call
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 ID CIS202211160149 .
Jalna SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 CIS202211160152 .
Sriperumbudur SMO Kiosk Application Issue

Malakpet SMO User Mail Issue Resolved.

Bihta SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 CIS202211160164 .
Chittoor SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 ID CIS202211170005 .

V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 CIS202211170129 .
Surendarnagar SMO CCTV Working status

V1052 Naveen N 11/17/2022 9:31 11/17/2022 19:01 CIS202211170132 .
Nuziveed SMO Transaction Kiosk LAN

Connectivity Issue Resolved. Call ID
V1052 Naveen N 11/21/2022 11:03 11/21/2022 19:35 CIS202211210021 .
Suryapet SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/21/2022 11:03 11/21/2022 19:35 ID CIS202211210051 .
V1052 Naveen N 11/21/2022 11:03 11/21/2022 19:35 ID CIS202211210056 .
Sathyamangalam SMO Kiosk Application

Avinashi SMO Cordys Application Issue

Thuraiyur SMO Service Kiosk Application

Kishanganj SMO CCTV Working status

V1052 Naveen N 11/21/2022 11:03 11/21/2022 19:35 CIS202211210145 .
Gandhidham SMO Kiosk ID Password Login
Srirangam SMO User Cordys Application

Wanaparthy SMO Kiosk Application Issue

Thuraiyur SMO Service kiosk Application

Akola SMO User ID Password Login Issue.
Nuziveed SMO Service Kiosk Application
Samalkota SMO Kiosk Application Issue

Marthandam SMO CCTV Working status

V1052 Naveen N 11/22/2022 11:04 11/22/2022 19:36 CIS202211210141 .
Nadiad SMO CCTV Footage Shared to
V1052 Naveen N 11/22/2022 11:04 11/22/2022 19:36 Customer. Call ID CIS202211220144 .
Nandigama SMO Kiosk Application Issue

Dindigul SMO CCTV Working status

V1052 Naveen N 11/22/2022 11:04 11/22/2022 19:36 CIS202211210145 .

V1052 Naveen N 11/22/2022 11:04 11/22/2022 19:36 CIS202211210146 .
Bhandara SMO CCTV Working status

V1052 Naveen N 11/22/2022 11:04 11/22/2022 19:36 CIS202211210147 .
Sivagangai SMO User Mail Issue Resolved.
Tiruvallur SMO User Mail ID Configuration

Mahbubabad SMO Kiosk Application Issue
Sitamarhi SMO User Mail Issue Resolved.
Purnia SMO Kiosk Application Issue
Karjat SMO User Mail ID Configuration Done.

Jamnagar SMO Kiosk Domain Login Issue

Bhimavaram SMO User Gencon Application

Patan SMO CCTV Working status

V1052 Naveen N 11/23/2022 11:00 11/23/2022 19:31 CIS202211230060 .
Ahmedabad SMO User ID Password Login
Barh SMO CCTV Working status

V1052 Naveen N 11/24/2022 11:03 11/24/2022 19:42 CIS202211240043 .
Tiruvarur SMO CCTV Working status

V1052 Naveen N 11/24/2022 11:03 11/24/2022 19:42 CIS202211240044 .
khagariya SMO User Mail Issue Resolved.
Jamnagar SMO User ID Password Login
Beed SMO CCTV Working status

V1052 Naveen N 11/24/2022 11:03 11/24/2022 19:42 CIS202211240070 .

Rajamundry SMO Kiosk Application Issue

Karjat SMO Kiosk Domain Login Issue
Midnapur SMO User ID Password Login
Junagadh SMO User Mail ID Configuration

Jajpur SMO CCTV Working status

V1052 Naveen N 11/24/2022 11:03 11/24/2022 19:42 CIS202211240104 .

V1052 Naveen N 11/24/2022 11:03 11/24/2022 19:42 CIS202211240105 .
Daund SMO User I-Solve Application Issue

Washim SMO Branch Opening CCTV Time

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CIS202211250038 .
Hingoli SMO Branch Opening CCTV Time

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CIS202211250039 .
Anantapur SMO E-Policy application Issue

Sulur SMO Kiosk Application Issue Resolved.
Karjat SMO Kiosk Application Issue Resolved.
Aurangabad TB User Kiosk E-Policy

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CMS202211250054 .
Hubli TB User Kiosk E-Policy Application


Gandhidham SMO User Cordys Application

Nelamangala SMO CCTV Working status

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CIS202211250251 .
Keonjhar SMO CCTV Working status

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CIS202211250252 .
Melur SMO CCTV Working status

V1052 Naveen N 11/25/2022 11:05 11/25/2022 19:37 CIS202211250253 .
Gudalur SMO User Mail Issue Resolved. Call
V1052 Naveen N 11/26/2022 11:08 11/26/2022 20:01 ID CIS202211260023 .
Una SMO User Policy PDF Issue Resolved.
Pattukottai SMO Kiosk MS Office Installation

Hingoli SMO User Engage Application Issue

CoochBihar SMO User mail ID Configuration


V1052 Naveen N 11/26/2022 11:08 11/26/2022 20:01 ID CIS202211260070 .
Banaswadi SMO CCTV Working status

V1052 Naveen N 11/26/2022 11:08 11/26/2022 20:01 CIS202211260078 .
Hyathnagar SMO CCTV Working status

V1052 Naveen N 11/26/2022 11:08 11/26/2022 20:01 CIS202211260079 .
Narasipatnam SMO User ID Password Login
English Bazar SMO Kiosk Application Issue

Shamshabad SMO User Mail Issue Resolved.
Bhuj SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211260082 .
Mannargudi SMO User Mail Issue Resolved.
Purnia SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211280014 .
CoochBihar SMO User Mail ID Configuration

Wanaparthy SMO Kiosk Application Issue

Kodinar SMO CCTV Working status

V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211280041 .
Bodinayakanur SMO CCTV Working status

V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211280063 .
Jangaon SMO CCTV Working status

V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211280064 .
Coochbihar SMO BM Mail Issue Resolved.
Shamshabad SMO CCTV Working status

V1052 Naveen N 11/28/2022 9:28 11/28/2022 18:11 CIS202211280084 .
choppadandi SMO Kiosk Application Issue

Satara SMO User Mail ID Configuration
Surendranagar SMO User Mail ID

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211280134 .
Mandya SMO Service Kiosk Application Issue

Ara SMO Kiosk Application Issue Resolved.
Habra SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290018 .
Challakere SMO Kiosk Application Issue
Rajula SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290057 .
Nagapattinam SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290058 .
Warangal SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290060 .

Mandya SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290061 .
Ramnagar SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290062 .
Jehanabad SMO CCTV Working status

V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290074 .
Kadiri SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 11/29/2022 9:50 11/29/2022 18:25 CIS202211290091 .
Arsikere SMO Kiosk Touch Screen Issue
Thiruttani SMO User Engage Application

Gajuwaka SMO Cheque Device Issue. First

Gajuwaka SMO Kiosk Application Issue
Guduvanchery SMO Kiosk ID Password Login
V1052 Naveen N 11/30/2022 9:44 11/30/2022 18:19 CIS202211300021 .

Patancheru SMO User Mail ID Configuration

Dabhoi SMO User Engage Application Issue

Surendranagar SMO CCTV Working status

V1052 Naveen N 11/30/2022 9:44 11/30/2022 18:19 CIS202211300103 .
Osmanabad SMO CCTV Working status

V1052 Naveen N 11/30/2022 9:44 11/30/2022 18:19 CIS202211300104 .
Buxar SMO CCTV Working status

V1052 Naveen N 11/30/2022 9:44 11/30/2022 18:19 CIS202211300105 .
Mayiladuthurai SMO Kiosk Safe Locker Issue

Gudur SMO kiosk Application Issue
V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CIS202212010010 .
Sivagangai SMO CCTV Working status

V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CIS202212010027 .
Wanaparthy SMO CCTV Working status
V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CIS202212010028 .

Manaparai SMO CCTV Working status

V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CIS202212010035 .
Nalgonda SMO User Engage Application

Barrackpore SMO CCTV Working status

V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CIS202212010063 .
Chidambaram SMO User Mail Issue
Khopoli SMO Kiosk Application Issue
Hubli TB Kiosk printer Issue Resolved. Call ID
V1052 Naveen N 12/1/2022 10:02 12/1/2022 18:34 CMS202212010135 .
Baramati SMO Kiosk Card Payment Issue

Baruipur SMO User ID Password Login Issue.
V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 ID CIS202212020030 .
Gandhinagar SMO CCTV Working status

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020055 .
Neyveli SMO CCTV Working status

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020056 .
Hazaribarh SMO CCTV Working status
V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020059 .

Panruty SMO CCTV Working status

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020057 .
Paithan SMO CCTV Working status

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020058 .
Gummidipoondi SMO CCTV Working status

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020060 .
Hoogly SMO Kiosk ID Password Login Issue.
Vaniyambadi SMO User Mail ID

V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 CIS202212020084 .
V1052 Naveen N 12/2/2022 9:36 12/2/2022 18:11 ID CIS202212020087 .
Hajipur SMO Kiosk Screen Resolution Issue

Taloja SMO Branch Opening CCTV Status

shared to Customer. Call ID
V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030025 .
Paithan SMO Branch Opening CCTV Status

V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030026 .
Angul SMO Branch Opening CCTV Status

V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030027 .
Baramati SMO User Mail Issue Resolved. Call
V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 ID CIS202212030030 .
Huzurabad SMO Cheque Device Issue

Cumbum SMO Kiosk Application Issue
Sinnar SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030057 .
Parli SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030072 .
Bhadrak SMO Cheque Device Issue
Kodad SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/3/2022 11:00 12/3/2022 19:35 CIS202212030083 .
Baruipur SMO Kiosk Card Payment Issue

Mahbubabad SMO Kiosk Card Payment Issue

Chapra SMO Kiosk Applicaition Issue
Balangir SMO Kiosk Applicaition Issue
Burdwan SMO User Mail Issue Resolved. Call
V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 ID CIS202212050051 .
Latur SMO CCTV Working status

V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 CIS202212050059 .

Paramakudi SMO CCTV Working status
V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 CIS202212050068 .
Khambaliya SMO CCTV Working status

V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 CIS202212050104 .
Cumbam SMO User Domain Login Issue
Ravulapalem SMO User Mail Issue Resolved.
Paithan SMO Branch Opening CCTV Status

V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 CIS202212050140 .
Jalna SMO Branch Opening CCTV Status

V1052 Naveen N 12/5/2022 9:47 12/5/2022 18:24 CIS202212050141 .
Suri SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060014 .
Giridhi SMO Printer Cartridge Request

details collected from User and shared to
V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 Customer. Call ID CIS202212060020 .
Avadi SMO CCTV Working status

V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060025 .
Thuraiyur SMO Kiosk Application Issue
Jeypore SMO CCTV Working status

V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060054 .

Tadepalligudem SMO CCTV Working status
V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060055 .
Wanaparthy SMO CCTV Working status

V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060056 .
Bhimavaram SMO CCTV Working status

V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060057 .
Adoni SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/6/2022 9:45 12/6/2022 18:20 CIS202212060093 .
Nagapattinam SMO Kiosk Payment Issue

Vaniyambadi SMO User ID Password Login
Khed Rajguru SMO Kiosk Applicaiton Issue

Tuni SMO Kiosk ID ADSS Enrollment Done.
Gudur SMO User Mail Issue Resolved. Call ID
V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070031 .
Akluj SMO CCTV Working status

V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070055 .

Virudhachalam SMO CCTV Working status

V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070057 .
Nandigama SMO Printer Cartridge Request
mail sent to Customer. Call ID
V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070069 .
Ulundurpet SMO CCTV Working status

V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070084 .
Jalna SMO DMS Scanning Issue Resolved.
Baramati SMO Service Kiosk Application

Pandharpur SMO CCTV Working status

V1052 Naveen N 12/7/2022 9:40 12/7/2022 18:16 CIS202212070148 .
Hyathnagar SMO User ID Password Login
Jangaon SMO User Mail Issue Resolved. Call
V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 ID CIS202212080006 .
Mandya SMO User Mail Issue Resolved. Call
V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 ID CIS202212080021 .
Tumsar SMO Branch Opening CCTV Status

Shared to Customer. Call ID
V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080044 .
Washim SMO Branch Opening CCTV Status

Shared to Customer. Call ID
V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080045 .
Guduvanchery SMO CCTV Working status

V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080072 .
Perambalur SMO CCTV Working status

V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080073 .
Dharapuram SMO CCTV Working status

V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080074 .
Gandhinagar SMO CCTV Working status

V1052 Naveen N 12/8/2022 9:49 12/8/2022 18:31 CIS202212080075 .
Kallakurichi SMO User ID Password Login
Godhra SMO Kiosk Touch Screen Issue
Dhone SMO User Engage Application Issue

Ulhasnagar SMO DMS Scanning Issue
Malegaon SMO Kiosk Application Issue
Baruipur SMO Kiosk Application Issue
Godhra SMO Kiosk Application Issue
Bettiah SMO User Mail ID Configuration
Bapunagar SMO User Mail ID Configuration

Thuraiyur SMO CCTV Working status

V1052 Naveen N 12/9/2022 9:45 12/9/2022 18:26 CIS202212090050 .
Kadi SMO CCTV Working status Confirmation

V1052 Naveen N 12/9/2022 9:45 12/9/2022 18:26 CIS202212090051 .
Habra SMO CCTV Working status

V1052 Naveen N 12/9/2022 9:45 12/9/2022 18:26 CIS202212090052 .
Jalna SMO CCTV Working status

V1052 Naveen N 12/9/2022 9:45 12/9/2022 18:26 CIS202212090053 .
Darbhanga SMO CCTV Working status

V1052 Naveen N 12/9/2022 9:45 12/9/2022 18:26 CIS202212090083 .


Email 0:15 Closed
Tickets 0:45 Closed SMO

Break 0:15 Closed

Break 0:45 Closed
Others 0:45 Closed


Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed

Others 0:30 Closed


Break 0:15 Closed

Break 0:45 Closed

Others 0:30 Closed

Others 0:30 Closed
Others 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed
Others 0:30 Closed

Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Others 0:30 Closed

Break 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Others 0:30 Closed
Others 0:30 Closed

Others 0:15 Closed

Others 0:30 Closed
Others 0:45 Closed

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Others 0:45 Closed

Others 0:30 Closed
Others 0:30 Closed

Others 0:30 Closed

Break 0:15 Closed

Others 0:30 Closed

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Break 0:15 Closed

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Others 0:45 Closed

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Others 0:30 Closed


Break 0:45 Closed
Others 0:30 Closed

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Break 0:15 Closed


Break 0:45 Closed

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Break 0:45 Closed

Break 0:15 Closed

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Break 0:15 Closed
Others 0:15 Closed
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Break 0:15 Closed

Others 0:30 Closed
Break 0:45 Closed
Others 0:30 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed

Others 0:30 Closed
Break 0:15 Closed


Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed

Break 0:15 Closed

Others 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed

Others 0:15 Closed


Break 0:45 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Others 0:15 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed



Break 0:15 Closed

Break 0:45 Closed

Others 1:00 Closed

Break 0:15 Closed

Break 0:45 Closed


Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed

Break 0:15 Closed

Break 0:45 Closed


Others 0:15 Closed

Break 0:45 Closed

Others 0:30 Closed

Others 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:15 Closed


Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed
Break 0:45 Closed

Break 0:15 Closed
Others 0:15 Closed
Others 0:15 Closed

Break 0:15 Closed


Break 0:45 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed
Others 0:15 Closed

Break 0:15 Closed

Others 0:30 Closed
Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed

Break 0:45 Closed


Others 0:15 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed

Break 0:45 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed


Break 0:15 Closed

Break 0:45 Closed

Others 2:15 Closed

Break 0:45 Closed
Others 0:30 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed

Others 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:30 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed
Others 0:30 Closed


Break 0:45 Closed
Others 0:15 Closed

Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 0:15 Closed

Others 0:15 Closed
Others 0:15 Closed

Break 0:15 Closed


Break 0:45 Closed
Others 0:15 Closed

Break 0:15 Closed

Break 0:45 Closed
Others 0:15 Closed
Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed


Break 0:45 Closed


Break 0:15 Closed

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Break 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed

Break 0:15 Closed

Break 0:45 Closed


Break 0:45 Closed


Break 0:45 Closed


Break 0:45 Closed


Break 0:30 Closed


Break 0:45 Closed


Break 0:15 Closed

Break 0:45 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:45 Closed

Others 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 1:45 Closed

Break 0:45 Closed
Others 0:15 Closed

Others 0:30 Closed

Break 0:15 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed
Others 0:15 Closed
Others 0:30 Closed

Break 0:15 Closed
Others 0:30 Closed
Others 0:30 Closed

Break 0:45 Closed

Break 0:15 Closed
Others 0:30 Closed
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Others 0:15 Closed
















































































































































































































Time Sheet 2022-04-01 to 2022-12-10

Namakkal Smo user id lock (CALL
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 ID:CIS202205020056
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 Smo calls moved
Morbi smo user mail issue resolved.(CALL
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 ID:CIS202205020067)
Jangaon Scanning issue (CALL
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 Lunch break
Nandigama Smo user payment issue.(CALL
Nelamangala Smo user Cash device issue

assigned to region team (Call
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 id:CIS202205020082)
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 Tea break
Gudiyatham smo user id unlock(CAll
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 id:CIS202205020116).
Tiptur Smo user Cash device issue resolved.
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 (CALL ID:CIS202205020142)
V1263 Dinesh Kumar S 5/2/2022 11:51 5/2/2022 20:22 Smo call moved
Kanchikacherla user id change.(CALL
Burdwan smo user engage issue resolved.
Rajula smo user cash device issue.(CALL
V1263 Dinesh Kumar S 5/4/2022 11:25 5/4/2022 19:58 Lunch Break
Valsad Smo user Mail issue.(CALL ID:
V1263 Dinesh Kumar S 5/4/2022 11:25 5/4/2022 19:58 CIS202205040050)
Rajula Smo user cheque device issue(CALL
Kazipet smo user mail issue resolved.(CALL
Melur Smo user mail issue resolved(CALL
Medak Smo user Cash device issue resolved:
Porbandar Smo service kiosk booting
V1263 Dinesh Kumar S 5/4/2022 11:25 5/4/2022 19:58 issue(CALL ID:CIS202205040160)
Balasore smo user mail issue resolved(CALL
Sitamarhi smo user id
V1263 Dinesh Kumar S 5/4/2022 11:25 5/4/2022 19:58 reset(callid:CIS202205040169)
Bhimavaram smo user id unlock.(CALL
Aurangabad smo user internet explorer

V1263 Dinesh Kumar S 5/5/2022 11:37 5/5/2022 20:13 issue resolved.(CALL ID:CIS202205050036)
Suryapet smo user id lock (CALL
Hinganghat smo Network issue.(Cll
Thiruchendur Smo transaction kiosk booting
V1263 Dinesh Kumar S 5/5/2022 11:37 5/5/2022 20:13 issue(Call id:CIS202205050072)
Mangalagiri Smo mail issue resolved.
V1263 Dinesh Kumar S 5/5/2022 11:37 5/5/2022 20:13 (CIS202205050109)
Khammam smo user content block issue

V1263 Dinesh Kumar S 5/5/2022 11:37 5/5/2022 20:13 resolved.(CALL ID:CIS202205050145)
V1263 Dinesh Kumar S 5/5/2022 11:37 5/5/2022 20:13 tea break
Prodattur Smo mail issue.(Call id:
Sangareddy smo user mail issue resolved.
Jangaon Smo user id unlock(CALL
Allagada Smo Id unlocked.(CALL
Channarayapatna Smo user mail issue.(CALL
Darjeeling Smo cash device issue.
V1263 Dinesh Kumar S 5/6/2022 11:49 5/6/2022 20:24 (CIS202205060073)
V1263 Dinesh Kumar S 5/6/2022 11:49 5/6/2022 20:24 Smo Calls moved
Venkatagiri Smo id reset.(CALL
Patancheru Smo user iD Reset.(CALL
Balurghat Smo mail issue resolved.(CAll
Osmanabad smo mail issue resolved.(CAll
Thiruchendur Smo user id lock.
V1263 Dinesh Kumar S 5/6/2022 11:49 5/6/2022 20:24 ( CIS202205060159)
Rajula Smo engage issue (call
Mannargudi Smo cheque device issue
V1263 Dinesh Kumar S 5/7/2022 11:37 5/7/2022 20:20 resolved.(Call id:CIS202205070025)
Hassan smo id unlocked:(call
Dharwad smo engage issue (Call
Banaswadi Smo id unlocked.(Call
Nizamabad Smo user mail issue resolved.
V1263 Dinesh Kumar S 5/7/2022 11:37 5/7/2022 20:20 (Call id:CIS202205070027)
Bhupalpalli Smo user id reset(CAll
Paithan smo cash device issue.(CALL
Karad smo mail issue resolved.(CAll
Kavali smo printer issue resolved.(call
Karad Smo mail issue resolved.(Call id:
Medak smo mail issue resolved.(Call
Junagadh smo engage issue.(Call
V1263 Dinesh Kumar S 5/9/2022 10:03 5/9/2022 18:37 lUnch break
Himatnagar smo mail issue resolved.(Call id:
Barrackpore smo user mail configuration.

V1263 Dinesh Kumar S 5/9/2022 10:03 5/9/2022 18:37 (CAll id:CIS202205070066)
Dhule smo user Id reset.(CALL ID:
Kavali smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/9/2022 10:03 5/9/2022 18:37 id:madamanchihareesh)
Sriperumbudur Smo transaction kiosk issue

V1263 Dinesh Kumar S 5/10/2022 9:27 5/10/2022 18:03 resolved.(call id:CIS202205100007)
Devakottai smo user mail issue resolved.(Call
Nizambad smo user id lock.(call
Hajipur smo user content block issue
Husnabad service kiosk issue resolved.(call
Ariyalur smo user Service kiosk booting
V1263 Dinesh Kumar S 5/10/2022 9:27 5/10/2022 18:03 issue.(call id:CIS202205100030)
Ulundurpet smo user mail issue resolved.
V1263 Dinesh Kumar S 5/10/2022 9:27 5/10/2022 18:03 (call id:CIS202205100060)
Channarayapatna smo user mail issue
Gadchiroli smo user id unlocked.(call
Lalgani smo cheque device issue resolved.
Suri smo kiosk not working.(call
Shirur Smo network issue resolved.(Call
Jangareddygudem Smo service kiosk booting
Namakkal smo user id lock.(call
Gundlupet smo user id disable.(call
Neyveli smo user id unlock.(call id:
V1263 Dinesh Kumar S 5/11/2022 9:27 5/11/2022 18:04 CCTV allignment
Shrirampur Smo user mail issue resolved.
Gadchiroli smo user id reset.(call
Madanapalli smo user mail issue resolved.
V1263 Dinesh Kumar S 5/11/2022 9:27 5/11/2022 18:04 smo calls moved
Idar smo user id reset(call
Arakonnam smo user mail issue resolved.
Ranipet Smo system not working.(call
V1263 Dinesh Kumar S 5/12/2022 9:31 5/12/2022 18:09 Helpdeskkiosk mail review and reply
Bodinayakkanur Smo network issue.(call
Suri kiosk machine not working.(Call
Ranipet Smo user id unlock (call
Porbandar Smo Network issue.(call
Porbandar smo user mail issue resolved.(call
Jangareddygudem smo user engage issue.
V1263 Dinesh Kumar S 5/12/2022 9:31 5/12/2022 18:09 (call id: CIS202205120088)
Silvassa Smo user mail issue resolved.(call
Medak smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/13/2022 9:24 5/13/2022 18:07 Helpdesk mail review and reply
Gaya smo user mail issue resolved.(call
Suryapet smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/13/2022 9:24 5/13/2022 18:07 id: CIS202205130011)
Dindigul smo user id lock.(call
Bhiwandi smo user id lock.(call id:
Kalamboli smo user mail configuration.(call
V1263 Dinesh Kumar S 5/13/2022 9:24 5/13/2022 18:07 id:CMS202205130018)
Morbi smo user mail issue resolved.(call
Darbhanga smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/14/2022 9:40 5/14/2022 18:20 Helpdesk mails review and reply
Kalna smo mail issue resolved.(call
Patan smo kiosk not working.(call
V1263 Dinesh Kumar S 5/14/2022 9:40 5/14/2022 18:20 Smo calls
Ulhasnagar smo cheque device not working.
Nagapattinam smo user mail issue resolved.
Melur smo user mail issue resolved.(call
Kallakurichi smo payment issue resolved.
Bapunagar smo mail issue resolved.(call
Jayakondam smo transaction kiosk issue.
V1263 Dinesh Kumar S 5/16/2022 11:58 5/16/2022 20:38 (call id:CIS202205160135
Vaniyambadi smo transaction kiosk issue

Palani smo transaction kiosk issue resolved.
Venkatagiri smo user id lock.(call
Surendranagar smo user mail issue resolved.
Banaswati smo cash locker issue first level flt

done and call reassign to regional team.(call
Rasipuram smo engage issue resolved.(call
Taloja smo printer issue first level flt done

and call reassign to regional team.(call
Botad smo user mail issue resolved.(call
Idar smo user mail issue resolved.(call
Simhachalam smo user mail issue resolved.
Avinashi smo cheque device issue first level

flt done and call reassign to regional team.
Mancherial smo user id lock.(call
Tirupathi smo printer issue first level flt

Palani smo transaction kiosk not working.
Dharapuram smo id lock.(call
Mysore smo user id lock.(call
Mandapetta smo user scanner issue
Avadi smo mail issue resolved.(call
Dombivali east chrome not working.(call
Vapi smo user mail issue resolved.(call
Barshi smo user mail issue resolved.(call
Janagon smo mail issue resolved.(call
Sivagangai smo user mail configuration.(call
Silvassa smo user mail id configuration.(call
Botad smo user mail issue.(call
Anekal Smo user mail issue resolved.(call
Bavla smo user mail issue resolved.(call
Dharapuram smo user mail id configuration.
Kodinar smo cctv snaps shared.(call
Palthan smo network issue.(call
Ghatkopar east smo user mail issue.(call
Gadchiroli smo user id l ock.(call
Contai smo cash acceptor device issue.first

level flt done and call reassign to regional
V1263 Dinesh Kumar S 5/20/2022 11:54 5/20/2022 20:32 team.(call id:CIS202205200085)
Sivagangai smo user mail issue reolved.(call
Tuni smo user mail issue resolved.(call
Rayachoti smo user mail issue resolved.(call
Bhandra smo user id reset.(call id:
Darbhanga smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/23/2022 9:45 5/23/2022 18:27 SMO calls moved
Namakkal user id lock.(call
Hingoli smo user mail configuration
V1263 Dinesh Kumar S 5/23/2022 9:45 5/23/2022 18:27 completed.(call id:CIS202205200096)
Bhagalpur smo user mail issue resolved.(call
Parbhai smo user id reset.(call
Nanded smo user id reset.(call
Bhandara smo user mail issue.(call
Rasipuram smo user id reset.(call
Padra smo user mail issue resolved.(call id:
Bhayander smo user mail issue resolved.(call
Padra smo user mail issue resolved.(call
Karjatahmedngar Smo user mail issue
Ambur smo user id reset.(call
Arani smo user mail issue resolved.(call id:
Challakere smo user mail issue resolved.(call
Palanpur smo cheque device issue first level

flt done and call reassign to regional team.
Kharagpur smo printer issue resolved.(call
Nandyal smo user mail issue resolved.(call
Khedrajgurunagar smo user mail issue
Burdwan smo user mail issue resolved.(call
Kakkinada smo cheque device issue first

level flt done and call reassign to regional
Silvasa smo user id lock.(call
Kadapa smo user mail issue resolved.(call
Allagada smo user mail issue resolved.(call
Mettupalayam smo user mail issue resolved.
Bobilli smo transaction kiosk issue resolved.
smo user checking in AD Data shared to
V1263 Dinesh Kumar S 5/25/2022 9:33 5/25/2022 18:08 kamalakannan
Miryalguda smo user mail issue resolved.
V1263 Dinesh Kumar S 5/25/2022 9:33 5/25/2022 18:08 (Call id :CIS202205250087)
Kodinar smo user mail issue resolved.(call
Gajuvaka smo user mail issue resolved.(call
Rajampet smo user id lock.(call
Bhiwandi smo cash device issue resolved.
Parbhani smo user mobile issue first level flt

Siwan smo user mail issue resolved.(Call
Dhule smo user mail issue resolved.(call
vishalpawar smo user G suit configuration.
anmolvyas Smo user G suit configuration.
seelamgopalakrishna Smo user G suit
V1263 Dinesh Kumar S 5/27/2022 9:31 5/27/2022 18:44 configuration.(call id:CIS202205270133)
piyushkumarparkara Smo user G suit
Ashishdubey2 smo user g suit configuration.
mirtunjaykumar Smo user g suit
configuration G suit configuration.(call
nitishbarsagade Smo user G suit
gandhamsatyaprasad SMo user g suit
dattatrayghule Smo user G suit
V1263 Dinesh Kumar S 5/27/2022 9:31 5/27/2022 18:44 configuration.(call id: CIS202205270148)
rameshm1 Smo user g suit configuration.
niteshnahake Smo user g suit configuration.
yogeshugale Smo user g suit configuration.
subhashchandrasadhu smo user g suit
V1263 Dinesh Kumar S 5/27/2022 9:31 5/27/2022 18:44 configuration.(call id: CIS202205270155)
pallabbera Smo user g suit configuration.
mohammedmoinuddin1 Smo user g suit

mdwasimahmed smo user g suit
keralakirankumar Smo user G suit
Mangalagiri smo user mail issue resolved.
Aurangabad smo user password reset.(Call
Tumsur smo user mail issue resolved.(call
Gundlupet smo user mail issue resolved.(call
Lohardaga smo user mail issue resolved.(call
Kothagudam smo user back paper scanning
V1263 Dinesh Kumar S 5/28/2022 9:28 5/28/2022 18:07 issue resolved.(call id:CIS202205280099)
Wanaparthy smo user mail issue resolved.
Smo calls checked and reassign to concern
V1263 Dinesh Kumar S 5/30/2022 12:01 5/30/2022 20:36 team
Hassan smo user id lock.(call
Chiplun smo user cash device issue resolved

and is working fine.(call
Chandrapur smo service kiosk application

V1263 Dinesh Kumar S 5/30/2022 12:01 5/30/2022 20:36 installed.(call id: CIS202205300065)
Mannargudi smo user mail issue resolved.
Gachiroli smo user password reset.(call
Deesa user id reset.(call id:
Attending internal team meeting with
V1263 Dinesh Kumar S 5/30/2022 12:01 5/30/2022 20:36 healdesk members
Pandharpur smo mail issue resolved.(call
Metpally smo user mail issue resolved.(Call
Smo calls checked and reassign to concern
Smo calls review and call reassign to concern
Hajipur smo user mail issue resolved.(call
V1263 Dinesh Kumar S 5/31/2022 11:41 5/31/2022 20:16 iD:CIS202205310068)
Mayiladuthurai Smo user mail issue
Saharsa smo kiosk not working issue
Thiruvarur smo user mail issue resolved.(call
Metpally smo user mail issue resolved.(call
Kadi smo user isolve link issue resolved.(call
Palthan smo user mail issue resolved.(call
Bhadrak smo user mail issue resolved.(Call
Buxar smo user nrlms link not open issue

Smo calls review and call assigned to
V1263 Dinesh Kumar S 5/31/2022 11:41 5/31/2022 20:16 concern team
Smo calls review and reassign to concern
Barshi smo user mail issue resolved.(call
Chiplun smo cash device issue frist level flt

V1263 Dinesh Kumar S 6/1/2022 11:42 6/1/2022 20:29 done and reassign to regional team
Simhachalam smo user id lock.(call
Guduvanchery smo user mail issue resolved.
Dhanera smo user mail issue resolved.(call
Vinothkumar user laptop content block
V1263 Dinesh Kumar S 6/1/2022 11:42 6/1/2022 20:29 issue.(Call id:CIS202206010141)
Thiruvarur smo user laptop newly

configured first level flt done then call
reassign to regional team.(Call id:
V1263 Dinesh Kumar S 6/1/2022 11:42 6/1/2022 20:29 CIS202206010113
Nellore smo user id unlocked.(call
Suri smo user mail issue resolved.(Call
Karjatahmednagar smo user mail issue
Hajipur smo scan issue in bds issue resolved.
Kadapa smo user cheque device first level flt

done and call reassign to ftlsupport.(call
Theni smo user keyboard and mouse not

V1263 Dinesh Kumar S 6/2/2022 11:30 6/2/2022 20:02 working issue.(call id: CIS202206020072)
Jayamkondan transaction kiosk not working.
Madanapalli smo user mail issue resolved.
Himatnagar smo user mail issue resolved.
Keshod smo user id lock.(call id:
Chilakaluripeta smo user mail configuration.
Kalpakkam smo user id lock.(call id:
Kalpakkam smo user id lock.(Call
Palthan smo user network issue resolved.
Venkatagir smo user id lock.(call
Avinashi smo user id lock.(call id:
Khammam smo user proxy server not
V1263 Dinesh Kumar S 6/3/2022 9:39 6/3/2022 17:15 responding.(Call id:CIS202205270041)
Paramathivelur smo user mail issue
Katihar smo cash device not working.(call
Dhanera smo user cordys link not work.(Call
Ghatkopar smo cheque device issue.(Call
Thiruvottiyur smo uer system it error issue.
Bhuj smo user mail issue resolved.(call
Asansol smo system not working.(call
Chamarajanagar smo printer not working.
nanjagud smo user id lock.(call
Asansol smo user mail issue resolved.(Call
Bhimavaram smo user mail issue.(call id:
Burdwan smo user mail issue resolved.(call
Kallakuruchi smo user gencon not working.
Modassa smo user mail iconfiguration.(call

Sachin smo user mail issue resolved.(call
Sirkazhi smo user mail issue rsolved.(call
Bodinayakanur smo user mail issue resolved.
Bhupalpalli smo user id lock.(call
Mayiladuthurai smo user mail issue
Chiplun smo user mail issue resolved.(call
Garhwa smo transaction kiosk not power on
first level flt done and call reassign to
V1263 Dinesh Kumar S 6/6/2022 11:36 6/6/2022 20:10 regional team.(call id:CIS202206060136)
Palthan smo user mail configuration.(call id:
Ho smo user gopinathv mail issue resolved.
V1263 Dinesh Kumar S 6/6/2022 11:36 6/6/2022 20:10 (call idCIS202206060167)
V1263 Dinesh Kumar S 6/7/2022 9:46 6/7/2022 18:26 teams
Nadiad smo user mail id configuration.(call
Bettiah smo user kiosk out of service first

level flt done and call reassign to concern
Guduvancheri smo user mail issue resolved.
Gandhinagar smo user mail issue resolved.
Bhagalpur smo user forcepoint block issue

Husnabad smo user mail issue resolved.(call
Gajuvaka smo transaction kiosk not

working,first level flt done and call reassign
V1263 Dinesh Kumar S 6/7/2022 9:46 6/7/2022 18:26 to regional team.(call id: CIS202206070002)
Sachin smo user mail issue resolved.(Call
Choppadandi smo user mail issue resolved.
V1263 Dinesh Kumar S 6/7/2022 9:46 6/7/2022 18:26 (Call id: CIS202206070023)
Baruipur smo printer issue,first level flt done

and call reassign to concern team.(call
V1263 Dinesh Kumar S 6/7/2022 9:46 6/7/2022 18:26 team.
Melur smo user mail issue resolved.(call
Vaniyambadi smo user mail issue resolved.
Motihari smo user mail issue resolved.(Call
Unjha smo user mail issue resolved.(call
Gudelpet CCTV status shared (call
Munger cctv status shared.(Call
Hunsur CCTV shared.(call
Bhavnagar smo user id reset.(call id:
Bettiah smo user mail issue resolved.(call
Cuddalore cctv working status shared.(Call
Santacruz smo printer paper jam issue first

level flt done and call reassign to region
V1263 Dinesh Kumar S 6/9/2022 9:31 6/9/2022 18:09 team.(call id: CIS202206090002)
Bhayander smo network issue firs level flt

done and call reaasign to wan team.(call id:
Bhongir smo user mail issue resolved.(Call
Nandigama smo user mail issue resolved.
Simhachalam smo user laptop file not open

V1263 Dinesh Kumar S 6/9/2022 9:31 6/9/2022 18:09 issue resolved.(call id: CIS202206090004)
Rasipuram smo user mail issue resolved.(Call
Poonamalle Smo user mail issue resolved.
Paithan Network issue resolved.(Call
Ulhasnagar smo user id unlock.(Call
V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 Tea Break
Bhupalpalli Smo user mail issue resolved.
Banthia Bhawan smo user genisys login
V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 issue.(call id:CMS202206100015)
Kendrapara smo user mail issue resolved.
Idhar smo branch opening time cctv shared.
Daund smo branch opening time cctv
V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 shared.(call id:CIS202206100055)
Jamnagar smo branch opening time cctv
V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 shared.(Call id: CIS202206100051)
Chidambaram smo branch opening time cctv

V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 shared.(call id: CIS202206100049)
Theni smo user mail issue resolved.(Call
Tiruvuru smo user mail issue resolved.(Call
User raised direct calls moved from Smo
V1263 Dinesh Kumar S 6/10/2022 9:30 6/10/2022 18:08 login to respective engineers
Chapra smo user login issue.(call
Dindigul smo user mail issue resolved.(Call
Bhagalpur smo mail issue resolved.(Call
Buldhana smo user mail issue resolved.(Call
V1263 Dinesh Kumar S 6/11/2022 9:32 6/11/2022 18:07 CCTV Allignment
Mahboobabad smo user id reset.(call id:
Sanand smo user cheque device issue first

V1263 Dinesh Kumar S 6/11/2022 9:32 6/11/2022 18:07 team.(Call id:CIS202206110012)
Patna smo kiosk not working issue resolved.
V1263 Dinesh Kumar S 6/11/2022 9:32 6/11/2022 18:07 (Call id:CMS202206110015)
Halol smo service kiosk booting issue first

Habra smo user id reset.(call
Sircilla smo user mail issue resolved.(Call
dharapuram smo user mail issue resolved.
Balagir smo safety locker not open first level

flt done and call reassign to region team.(call
Nadiad smo user mail issue resolved.(Call id:
jalgaon smo user mail issue resolved.(Call id:
Bettiah smo user id reset.(Call id:
Rayachoti smo user mail issue resolved.(Call
Nizamabad smo user mail issue resolved.
Chitoor smo user mail issue resolved.(Call
Goregoan west smo user mail issue
Srikakulam smo user mail issue resolved.
Unjha smo user mail issue resolved.(Call
Bihta smo user mail issue resolved.(call
Kumbakonam smo user mail issue resolved.
Gajuvaka smo user mail issue resolved.(Call
Lalganji smo user mail issue resolved.(call
Sachin smo user basic software installation.
Gadchiroli smo user id lock.(call id:
Asansol smo user IE not working issue
Osmanabad smo user mail issue resolved.
Husnabad smo user mail issue resolved.(call
Siddipet smo user mail issue resolved.(call
Osmanabad smo user id reset.(call id:
Chikmangaluru smo user id reset.(Call
Gopichettipalaayam smo user mail issue

V1263 Dinesh Kumar S 6/15/2022 11:26 6/15/2022 20:12 Helpdeskkiosk mails review and resply
Ramgarh smo user mail issue resolved.(call
Dindigul smo user mail issue resolved.(call
Sivakasi transaction kiosk not working issue

Taloja Smo printer issue resolved.(call
Banaswadi smo user mail issue resolved.(call
Nizamabad smo user mail issue resolved.
Nanded smo user mail password given to
V1263 Dinesh Kumar S 6/17/2022 11:28 6/17/2022 20:29 user.(call id:CIS202206170098)
Khopoli smo network issue resolved.(call
Neyveli smo user id unlock.(call
Tiruppatur smo user mail issue resolved.(call
V1263 Dinesh Kumar S 6/18/2022 11:44 6/18/2022 20:27 id"CIS202206180052)
Kazipet smo user mail issue resolved.(call
Palghar smo user service kiosk app install.
Siwan smo user id reset.(call id:
Jajpur network issue.(call id:
jharkhand ups backup time.(call id:
Odisha ups backup time.(call
Guntur smo user mail issue resolved.(call
Akurdi smo user id reset.(call
V1263 Dinesh Kumar S 6/20/2022 9:54 6/20/2022 18:28 id:CMS202206200001)
CHallakere smo user network issue resolved.
Madhugiri smo user mail issue resolved.(call
Jangareddygudem smo user mail issue
Bobbili service kiosk not working.(call
MOrbi smo user mail issue resolved.(call id:
Thiruthani smo user mail issue resolved.(call
Karjatahmednagar smo user mail issue
V1263 Dinesh Kumar S 6/20/2022 9:54 6/20/2022 18:28 resolved.(call id: CIS202206200031)
Gadwal smo user id lock.(call
Basirhat smo id lock.(call
Udumalaipettai smo user engage issue.(call
V1263 Dinesh Kumar S 6/21/2022 9:34 6/21/2022 18:07 Siwan smo user id reset.(call id:2206210024)
Devakottai smo user id lock.(call
Tiruvarur smo user mail issue resolved.(Call
Pudukottai smo user mail issue resolved.(call
Ghatkopar West cash device issue resolved,.
Bapatla smo user engage issue resolved.(call
V1263 Dinesh Kumar S 6/21/2022 9:34 6/21/2022 18:07 id;CIS202206210010)
Srivilliputhur smo user mail issue resolved.
Darbhanga smo booting issue first level flt

done and call reassign to region team.(call
Tiruvarur smo user transaction kiosk booting

issue first level flt done and call reassign to
V1263 Dinesh Kumar S 6/21/2022 9:34 6/21/2022 18:07 region team.(call id: CIS202206210025)
V1263 Dinesh Kumar S 6/22/2022 9:39 6/22/2022 18:31 CCTV ALLIGNMENT
Gummidipoondi smo user mail issue
Bhupalpalli smo user id reset.(call
Kavali smo user id reset.(call
Davanagere smo user id lock.(call
Allagada smo user mail configuration
V1263 Dinesh Kumar S 6/22/2022 9:39 6/22/2022 18:31 completed.(Call id:CIS202206210182)
Kavali smo user printer issue resolved.(Call
Satara smo user mail issue resolved.(Call
Morbi smo trend micro installed.(call id:
Sirkazhi smo user mail issue resolved.(call
Tadipatri smo user mail issue resolved.(call
nanded smo user transaction kiosk issue

V1263 Dinesh Kumar S 6/22/2022 9:39 6/22/2022 18:31 resolved.(call id:CMS202206220055)
Annanagar branch user mail id configured.
V1263 Dinesh Kumar S 6/23/2022 9:40 6/23/2022 18:18 CCTV ALLIGNMENT
Howrah smo user mail issue resolved.(Call
Tiruvuru smo user mail issue resolved.(call
Baripada smo user mail issue resolved.(call
Barrackpore smo user mail id configured.
Chiplun smo user id lock.(call
Sathupalli smo user mail issue resolved.(call
Morbi smo transaction issue resolved.(call
Bhupalpalli smo user id reset.(call
Ara smo cheque device not working.(call
Tiruppatur smo user engage issue resolved.
Baripada smo user engage issue resolved.
Sanand smo user mail issue resolved.(Call
Villupuram smo user id lock.(Call
Tadepalligudem smo user mail issue
Pudukottai smo user id reset.(call
Red hills smo isolve issue resolved.(Call
Bhupalpalli smo user mail issue resolved.
Barrackpore user engage issue resolved.(Call
Bhupalpalli smo user mail issue resolved.
Srirangam smo user mail issue resolved.(Call
Rasipuram smo user proxy issue resolved.
Mettur smo user policy not open issue.(Call
Kadapa smo user mail issue resolved.(Call
Durgapur smo network issue resolved.(call
Gadchiroli smo user engage issue resolved.
Narasaropet smo sales report issue resolved.
Burdwan smo network issue resolved.(Call
Ragunathpur smo network issue resolved.
Thiruvallur smo user mail issue resolved.(Call
Godhra smo user mail id configuration.(Call
Bhimavram smo user id lock.(call
Arshikere smo user mail issue resolved.(call
Santacruz west smo user mail issue resolved.
Umashankar HO user mail issue resolved.
Krishnagiri smo service kiosk not working

V1263 Dinesh Kumar S 6/27/2022 11:37 6/27/2022 20:25 properly.(call id: CIS202206270034)
Bhandup smo Network issue.(Call
Idar smo printer not working first level flt

done call reasign to region team.(Call
Perambalur smo user mail issue resolved.
Warangal smo printer issue first level flt

done and call reassign to region team.(call
Sitamarhi smo user id issue resolved.(Call
Gundlupet smo user id lock.(Call
V1263 Dinesh Kumar S 6/27/2022 11:37 6/27/2022 20:25 id:CIS202206270119
Hajipur smo user mail issue resolved.(Call
Sankarankoil smo user mail issue resolved.
Srikakulam smo user mail issue resolved.(call
Hoogly smo printer issue resolved.(call
Srikakulam smo user mail configuration
V1263 Dinesh Kumar S 6/28/2022 11:21 6/28/2022 20:04 completed.(call id: CIS202206280057)
Sambalpur smo user mail issue resolved.(call
Tadepalligudem smo user id lock.(call id:
Chatra smo user mail issue.(Call
Rayachoti smo user mail issue resolved.(call
Barrackpore smo user mail issue resolved.
Barh smo user mail issue resolved.(call
Perundhurai smo user mail issue resolved.
Srirangam smo user id reset.(call
Siddipet smo user mail issue resolved.(call
Sarajapura smo user mail gencon issue
Buxar smo user printer issue first level flt

done and call reassign to region team.(Call
bapatla smo user mail issue resolved.(CAll
Rasipuram smo user mail issue resolved.(Call
yeshwanthpur user gencon issue resolved.
Bapatla smo user mail issue resolved.(Call id:
Korba smo user mail issue resolved.(call
Thiruthani smo user mail issue resolved.(call
Anand smo transaction kiosk trend micro
V1263 Dinesh Kumar S 6/30/2022 11:25 6/30/2022 20:00 update.(call id:CIS202206300118)
Tadepalligudem smo transaction kiosk

slowness issue resolved.(call
Barshi smo user mail issue resolved.(Call
palladam smo user domain issue and

chrome issue resolved.(Call
khopoli smo trend micro update.(call
Uluberiya smo user mail issue resolved.(call
Sahibganj smo user mail issue resolved.(Call
Tirupatur smo kiosk issue resolved.(call
Vaniyambadi smo transaction kiosk issue

Pudukottai smo kiosk issue resolved.(call
Guduvancheri smo network issue resolved.
Dindigul smo transaction issue resolved.(call
Andhra and banglore cctv working status.
Karnataka cctv working status updated.(call
orishaCCTv working status updated.(call
chatisgarh CCTv working status updated -
jharkhand CCTv working status updated -
chatisgarh CCTv working status updated -
mumbai and telengana CCTv working status
updated -CIS202207020100
Sirkazhi service kiosk booting issue first level

flt done and call reassign to region team.
Cooch bihar smo user id lock.(call
Allagada smo user id lock.(Call
Jangareddygudem smo DVR beep sound

issue,first level flt done and call reassign to
V1263 Dinesh Kumar S 7/4/2022 9:47 7/4/2022 18:31 region team.(call id:CIS202207040010)
Jayankondam smo user mail issue resolved.
Munger smo user mail issue resolved.(Call
Balasore smo user mail issue.(call
Thuraiyur smo user mail issue resolved.(Call
Sangammer smo user cordys link issue.(call
Munger smo user mail issue resolved.(call
Pallada smo user folder create.(Call
Chikmagalur cctv working status shared
V1263 Dinesh Kumar S 7/5/2022 9:43 7/5/2022 18:19 through mail.(call id:CIS202207050127)
Sathyamangalam CCTV working status

shared through mail.(call
Hoogly smo user mail issue resolved.(call
Una smo cash device offline issue first level
flt done and call reassign to region team.(call
Nandigama smo user mail issue resolved.
Jengareddygudem smo network issue now

V1263 Dinesh Kumar S 7/5/2022 9:43 7/5/2022 18:19 its working fine.(call id: CIS202207040137)
Palani smo transaction kiosk booting issue

first level flt done and call reassign to region
Jengareddygudem smo user engage issue

Ulhasnagar smo user id lock.(call
Midnapur smo user dsr issue resolved.(call
Sangareddy smo user mail issue resolved.
Gadwal smo user id lock.(call
Patan smo user id lock.(call
Giridh smo user id lock.(call
Madhepura smo user mail issue resolved.
Tanuku smo user mail id configuration.(Call
Metpally smouser id lock.(Call
Challkere smo user epolicy issue.(call
bhadrak smo user eportal issue.(call
Thiruthani smo service kiosk shutdownissue

Midnapur smo user payment issue.(call
Bhavani smo user mail issue resolved.(call
ravulapalem smo cash device issue first level

Palghar smo cash device issue first level flt

done and call reassign to region team.(Call
Arsikere smo user mail issue resolved.(Call
devakottai smo user mail issue resolved.(call
Bharuch smo network issue.(call
Udgir smo user mail issue resolved.(Call
Guntakkal smo user id lock.(call
karaikudi smo payment issue.(call id:
pollachi smo service kiosk booting issue first

levl flt done and call reassign to region team.
Palladam smo user date and month format

V1263 Dinesh Kumar S 7/6/2022 9:33 7/6/2022 18:27 change.(Call id:CIS202207060129)
V1263 Dinesh Kumar S 7/7/2022 9:31 login to respective engineers
Husnabad smo user id lock.(call
V1263 Dinesh Kumar S 7/7/2022 9:31 id:CIS202207070003)
Nirmal smo user mail issue resolved.(call
Jaipur network issue.(call
V1263 Dinesh Kumar S 7/7/2022 9:31 Tea break
Nagerkovil smo user mail configuration.(call
Hoogly smo user id lock.(call
V1263 Dinesh Kumar S 7/7/2022 9:31 Lunch break
Kalamboli smo user mail configuration.(call
Osmanabad smo user mail id configuration.
V1263 Dinesh Kumar S 7/7/2022 9:31 (Call id:CIS202207070040)
kunti smo user mail issue resolved.(call
V1263 Dinesh Kumar S 7/7/2022 9:31 (call id:CIS202207070084)
V1263 Dinesh Kumar S 7/7/2022 9:31 (Call id: CIS202207070114)
Jayamkondan smo user mail issue resolved.
V1263 Dinesh Kumar S 7/7/2022 9:31 (call id:CIS202207070115)
Parbhani smo system hanging issue.(call
Kadapa Dsr issue resolved.(call
Ahmedabad smo user ID lock.(call
Tiruvarur smo transacion kiosk hanging
Guntur smo user Id reset.(call
V1263 Dinesh Kumar S 7/8/2022 9:41 7/8/2022 18:19 LUnch break
Tadepalligudem smo user mail issue
Dharmapuri smo user mail issue resolved.
Dindigul smo user network issue resolved.
Arakonam smo Network issue resolved.(call
Sirkazhi smo network issue resolved.(call id:
Redhills smo user login issue.(call id:
Thiruvallur smo user mail configuration.(call
Guduvancherry network issue resolved.(Call
Bobbilli smo user network issue resolved.
Thuraiyur smo applications not closing issue

Sinnar smo user mail issue resolved.(call
Osmanabad smo user cash device issue
Narsipatnam smo user mail issue resolved.
Syed basha Hr team mail issue resolved.(Call
Shipur smo transaction kiosk not powering

on first level flt done and call reassign to
V1263 Dinesh Kumar S 7/12/2022 11:56 7/12/2022 20:28 region team.(call id:CIS202207120153)
Ratnagiri smo user account locked.(call
Ghatkopar west network issue resolved.(Call
Dumka smo cash device issuer resolved.(call
Paithan smo user mail issue resolved.(call
Mettur smo payment issue first lvl flt done

and call reassign to respective engineer.(call
Baramati smo cheque device issue first level

Bhavani smo user id reset.(Call
sitamarhi smo user mail issue resolved.(Call
Paradip smo network issue resolved.(Call
Khambalia smo user mail issue resolved.(call
krishnagiri smo user printer configured.(Call
Peddapalli smo user mail issue resolved.(Call
Ambur smo user mail issue.(Call
Lalganj smo user mail issue resolved.(Call
Tadipatri smo user mail issue resolved.(Call
Dharmavaram smo user mail issue resolved.
Junagadh smo user mail issue resolved.(Call
Thirumangalam smo user mail issue
Latur smo user engage issue.(Call
V1263 Dinesh Kumar S 7/14/2022 11:38 7/14/2022 20:10 idCIS202207140159)
Patancheru smo user mail issue resolved.
Tadipatri smo user mail issue resolved.(Call
Gandhidham smo user mail id configuration.

Ghatsila smo user mail issue resolved.(Call
Hajipur smo user mail issue resolved.(Call
Jalgaon smo user mail issue resolved.(call
Vikrabad smo user mail issue resolved.(Call
Jamnagar desktop booting issue first level flt

done call reassign to region team.(Call
Tirunelveli smo network issue.(Call id:
Paithan smo user mail issue resolved.(CAll
Virudhunagar smo user mail issue resolved.
Kadi smo cash device issue resolved.(call id:
Nizamabad smo user mail issue cant able to
take remote call reassign to region team.
Thiruvannamalai smo user mail issue
Daund smo service and transaction system

hanging issue resolved.(Call
Arah smo cheque deevice issue resolved.
Arani smo payment issue resolved.(call
Santacruz smo printer cable fired first level

flt done and call reassigned to region team.
V1263 Dinesh Kumar S 7/16/2022 11:28 7/16/2022 20:13 helpdeskmails review and reply
Paradip smo kiosk out of service issue
raipur VO office smo touch screen issue

Arani smo mail issue.(call
Thiruttani smo user mail issue resolved.(call
Arupukotta smo user mail issue resolved.
Kishanganj smo user mail issue resolved.(call
Gadchiroli smo user id lock.(call
Habra smo user mail issue resolved.(call
Modassa smo user mail issue resolved.(call
Sangamner smo user mail issue resolved.
Bhayander smo user mail issue resolved.(call
Thirunelveli smo user mail issue resolved.
Jagtial smo user mail issue resolved.(call
Gudur smo user mail issue resolved.(call
Tadipatri smo mail issue resolved.(call
jhargram smo mail issue resolved.(Call
Shirur smo mail issue resolved.(call
Guntur smo user mail issue resolved.(call
Virudhachalam smo user mail issue resolved.
Chikmagalur smo user mail issue.
V1263 Dinesh Kumar S 7/19/2022 9:39 7/19/2022 18:24 (call :id:CIS202207180216)
Ranaghat smo user mail issue.(Call
Himatnagar smo user mail issue.(Call
Botad smo user mail issue.(Call id:
Allagada smo user mail issue resolved.(Call
Virudhachalam smo user mail issue.(Call
Jalna smo user mail issue.(Call
Munger smo link issue.(Call
Nandyal smo mail issue.(Call id:
Thiruvallur smo user mail issue.(call
Jalgaon smo user mail issue.(Call
Miryalguda smo user mail issue.(Call

id:Jalgaon smo user mail issue.(Call
V1263 Dinesh Kumar S 7/19/2022 9:39 7/19/2022 18:24 id:CIS202207180130))
Barshi smo user mail issue .(CAll
Amalapuram smo user mail issue.(Call
Paradip smo user mail issue.(Call
Paradip smo user mail issue.(CAll
Vaniyambadi smo user mail issue resolved.
V1263 Dinesh Kumar S 7/19/2022 9:39 7/19/2022 18:24 (CAll id:CIS202207190006)
Khedrajgurunagar smo user id lock.(call
Uluberiya smo user mail issue.(call
Shamsabad smo user mail issue.(call
Ramagundam smo user mail issue.(call
Paramathi velur smo user mail issue
Bhandara smo user mail issue resolved.(call
Nuziweed smo user mail issue resolved.(Call
Rayachoty smo user mail issue.(Call id:
Malegaon smo user mail issue resolved.(Call
Habra smo user mail issue resolved.(Call id:
Bhandara smo user mail issue resolved.(Call
Deesa smo user mail issue resolved.(CAll
garhwa smo user mail issue.(Call
Huzurabad smo user mail issue.(call
Allagada smo user mail issue.(CAll
Bhupalpalli smo user mail issue.(call
Kadyanallur smo user mail issue.(Call
Bhupalpalli smo user mail issue.(Call
Dindigul smo user mail issue.(Call
Shirpur smo user mail issue.(CAll id:
Botad smo user system slow issue.(CAll
Panruti smo network issue.(call
kakinada smo network issue.(Call
Jangareddygudem smo network issue.(Call
Sahibganj smo user mail issue.(Call
Sitamarhi smo user mail id configuration.
Mancherial smo cash device not working

Mandanapalli smo user mail issue.(Call
Manaparai smo user mail issue resolved.(call
Chikmangaluru smo transaction kiosk blue
dump screen first level flt done and call
reassign to region team.(call id:
Sathupalli smo Dvr beep sound first level flt

done then call reassign to admin.(Call
V1263 Dinesh Kumar S 7/22/2022 9:48 7/22/2022 18:24 CCTV Allignment
Barasat smo user mail id configuration.(Call
Villupuram smo user payment issue
V1263 Dinesh Kumar S 7/22/2022 9:48 7/22/2022 18:24 resolved.(Call id: CIS202207210172)
Dombivalli smo system not powering on

V1263 Dinesh Kumar S 7/22/2022 9:48 7/22/2022 18:24 issue resolved.(call id:CIS202207220015)
Marthandam smo user gencon issue
Sanand smo user mail issue.(Call
Bhandup smo printer issue first level flt done

then call reassign to region team.(call
V1263 Dinesh Kumar S 7/22/2022 9:48 7/22/2022 18:24 id:cIS202207220051)
Shrirampur smo user mail issue.(Call
Kioshhingoli smo payment issue.(Call
V1263 Dinesh Kumar S 7/22/2022 9:48 7/22/2022 18:24 id:kioskhingoli)
bhimavaram smo user mail issue first level

flt done then call reassign to mail team.(call
Warangal smo user adobe reader issue
Medak smo user mail issue resolved.(Call id:
Korba smo back paper issue resolved.(Call
Madanapalli smo user links not working.(Call
Darjeeling smo user mail id configuration.
Sankarankoil smo user mail issue resolved.
Ragunathpur smo user mail issue.(Call
Chandrapur smo user engage issue.(Call id:
Midnapur smo cheuque device issue.(Call
Jamnagar smo user mail issue.(Call
Bharuch smo user mail issue.(Call
Saharsa smo user network issue.(Call
Baruipur smo user payment issue resolved.
Neyveli smo user id lock.(call
Sathyamangalam smo user mail issue.(Call
Buldhana smo user cordys not working.(CAll
Vijayawada smo user mail issue.(Call
Padra smo online payment issue.(Call
Bhandara smo is working fine.(call
Thirumangalam id lock.(call
Melur smo user mail issue.(Call
Wasim smo network issue.(Call
Buldhana cctv working status shared.(Call
Husnabad smo user id lock.(Call
Poonamalle smo cheque device issue
ghatkopar west smo user id lock.(Call
Burdwan smo user mail issue.(Call
Mannargudi smo payment issue resolved.
Ahmednagar smo user mail issue.(call
Melur smo user mail issue.(call
Kavali smo payment issue resolved.(Call
Ulhasnagar smo kiosk not working.(call
Gundlupet smo user engage issue resolved.
Paramakudi smo user id lock.(Call
V1263 Dinesh Kumar S 7/27/2022 11:45 7/27/2022 20:33 helpdesk mails review and reply
Palthan smo user id lock. (call
Ghatkopar west safety lock door issue.(call
Parli smo cash device not working first level
flt and call reassign to region team.(Call id:
Katihar smo kiosk not working.(Call
Khurda smo excell not open.(call
Saharsa smo user mail issue.(Call
Munger smo system hanging issue.(Call
Vaniyambadi smo network issue.(Call
Khed rajgurunagar engage issue.(Call id:
Thuraiyur smo user mail issue.(Call
Avadi smo user mail issue.(call
Kishanganj smo monitor issue first level flt

done and call reassigned to region team.(call
Kodad smo network issue.(Call
Botad smo user mail issue resolved.(Call
Basihar smo user 2FA done.(Call
Ramgarh smo user 2FA done.(Call id:
Dabhoi smo cheque device not working.(Call
Dharwad smo user mail issue resolved.(call
Jangaon smo transaction kiosk not working.
Mahabub nagar smo user mail issue
Jehanabad smo user mail issue resolved.(Call
pandharpur smo user 2FA done.(Call
Paramakudi smo user id lock. call id
Nellore smo user password reset. call id
Daund smo user id lock. Call id
Huzurabad smo user mail issue. Call id
Kapadvanj smo Transaction kiosk booting

V1263 Dinesh Kumar S 8/1/2022 9:53 8/1/2022 18:30 region team. Call id CIS202208010006
Ahmednagar smo user mail issue. Call id
Adilabad smo cash device issue first level flt

done and call reassigned to region team. Call
V1263 Dinesh Kumar S 8/1/2022 9:53 8/1/2022 18:30 id CIS202208010061
Garhwa smo user mail issue. Call id
Mandapeta smo user mail issue. call id
Nandyal smo user mail issue. call id
Dharwad smo user pdf not open. call id
Arshikere cash locker not open. Call id
Kanhipuram smo user mail issue. CAll id
Ranipet smo user mail issue. Call id
Jangareddygudem smo user mail issue. Call
Siwan smo user mail issue. Call id
sahibganj smo safety door not open first

team. call id Siwan smo user mail issue. Call
Pidigurulla smo user mail configuration. call
Thirumangalam smo user id lock. Call id
Karjatahmednagar smo user keyboard issue.
V1263 Dinesh Kumar S 8/2/2022 9:49 8/2/2022 18:55 Call id CIS202208020090
Attur smo cctv working status shared. Call id
Bettiah smo user mail configuration. Call id
Bhandara smo Network issue. Call id
Ulhasnagar smo user id lock. call id
Bhandara smo user mail issue. Call id
Proddatur smo transaction kiosk booting

V1263 Dinesh Kumar S 8/3/2022 9:42 8/3/2022 18:33 region team. call id CIS202208030006
Baroda smo cheque device issue. call id
V1263 Dinesh Kumar S 8/3/2022 9:42 8/3/2022 18:33 CMS202208020200
Kanchikacherla smo user mail issue. Call id
Ranipet smo user mail issue. Call id
Kalamboli smo user mail issue. Call id
Gudur smo user mail configuration. Call id
Kishanganj smo user mail issue. call id
Rasipuram smo user engage issue. Call id
Gandhinagar smo user mail issue. Call id
Ulhasnagar smo user mail configuration. CAll
Dharbhanga smo cctv working status shared.
Bhimavaram smo user account disabled. Call
Darbhanga smo user proxy issue. call id
Karaikudi smo network issue. Call id
Erode user payment issue. Call id
Durgapur smo user network issue. CAll id
Chilakaluripeta smo cmos battery issue first

level flt done and call reassignt to
V1263 Dinesh Kumar S 8/4/2022 9:45 8/4/2022 18:35 regionteam. Call id CIS202208030146
Samastipur smo user mail issue. CAll id
Bhimavaram smo user account disabled. Call
V1263 Dinesh Kumar S 8/4/2022 9:45 8/4/2022 18:35 lunch break
ulhasnagar smo user id lock. call id
Nagapatinam transaction kiosk not working.
V1263 Dinesh Kumar S 8/4/2022 9:45 8/4/2022 18:35 call id CIS202208040014
Sambalpur smo user mail issue. Call id
Sholingur smo payment issue. call id
Kothagudem smo cash device first level flr

done and call reassign to regionteam. CAll id
Sathyamangalam smo transaction kiosk
V1263 Dinesh Kumar S 8/4/2022 9:45 8/4/2022 18:35 booting issue. Call id CIS202208040075
Mandya smo printer catridge issue. call id
Osamanabad service kiosk not working. CAll
Shamsabad smo Cheque device issue. Call id
Eluru smo network issue. Call id
jangaon smo both kiosk not powering on

V1263 Dinesh Kumar S 8/5/2022 9:42 8/5/2022 18:23 team. call id CIS202208040010
Narasaropet smo safety door not open. call
Kallakurichi smo mail issue. call id
Ravulapalem smo receipt printer not

working first level flt done and reassign to
V1263 Dinesh Kumar S 8/6/2022 9:37 8/6/2022 18:17 region team. call id CIS202208050125
Baramati smo user gencon issue. call id
Mancherial smo cash device issue. Call id
Keshod smo user id reset. call id
Barrackpore smo printer not working first

level flt fone and call reassign to region
Anekal safe locker not open. call id
Bihta smo user mail configuration. Call id
Baramati user gencon issue. Call id
Kurnool kiosk not working. call id
Aurangabad smo trendmicro updated. Call id
Borivalli smo trendmicro updated. call id
Ramgarh smo trendmicro updated. Call id
Malakpet smo trendmicro updated. Call id
Kanchipuram smo user mail issue. Call id
Turbhe smo user mail issue. call id
Simhachalam smo user mail issue. call id
Bandar road smo user mail issue. Call id
Panruti smo user mail issue. Call id
Mayiladuthurai smo user mail issue. call id
bhandara smo user mail issue. call id
Asansol smo user mail issue. Call id
Howrah smo user mail issue. call id
Nagapatinam smo user mail issue. call id
Sinnar smo user mail issue. Call id
madanapalli smo user mail issue. Call id
Kalna smo narlms issue. Call id
Kazipet smo transaction kiosk booting issue

first level flt done and call reasigned to
Palthan smo user mail issue. Call id
Helpdesk mails review and reply and user

raised direct calls from mo login to
V1263 Dinesh Kumar S 8/8/2022 11:44 8/8/2022 20:20 respective engineers.
Nagerkovil smo user id reset. call id
Daltonganj smo kiosk application not
V1263 Dinesh Kumar S 8/9/2022 11:24 8/9/2022 20:09 working. call id CIS202208090046
Palani smo user mail issue. Call id
Adilabad smo user mail issue. Call id
Chhota udaipur smo user mail issue. Call id
Chamrajnagar smo user maiil issue. CAll id
Gudiyatham smo user 2Fa enabled. call id
Madhavaram smo user 2Fa enabled. Call id
jahitial smo cash device issue. Call id
Tiruvottiyur smo mail issue. Call id
unjha smo user mail issue. call id
Amalapuram smo user mail issue. Call id
mahboobabad smo user id lock. call id
Midnapur smo kiosk system very slow. call id
Gummidipoondi smo user 2fa done. Call id
Kancheepuram smo user 2fa done. Call id
Thiruvallur smo user 2fa done. Call id
Cuddalore smo user 2fa done. Call id
Thirupattur smo user 2fa done. Call id
arakonam smo user 2fa done. Call id
kalpakkam smo user 2fa done. call id
V1263 Dinesh Kumar S 8/10/2022 11:37 8/10/2022 20:10 cctv allignment
Jangareddygudem smo user id lock. Call id
Nagerkovil smo user mail configuration. Call
Nammakal smo user id reset. Call id
Bodinayakanur smo network issue first level

flt done and call reassign to region team. call
Tindivanam smo user 2FA enabled. Call id
Tiruvotiyur smo user 2FA enabled. Call id
Tindivanam smo user 2Fa enabled. Call id
bodinayakanur transaction kiosk not
V1263 Dinesh Kumar S 8/11/2022 11:28 8/11/2022 20:05 working. Call id CIS202208110108
Patancheru smo mail issue. Call id
Kadapa smo user mail issue. Call id
Sathupalli smo transaction kiosk customer

V1263 Dinesh Kumar S 8/12/2022 11:33 8/12/2022 20:31 mode not working. Call id CIS202208120059
Kovilpatti smo user mail issue. Call id
Virudhachalam smo user mail issue. Call id
Turbhe smo user id lock. call id
Anantapur smo user mail issue. Call id
Sangamner smo user mail issue. CAll id
Himatnagar smo user mail issue. Call id
MOdassa smo service kiosk not start. call id
sivakasi smo user mail issue. Call id
Morbi smo user mail configuration. CAll id
Thiruvarur smo user scan option not
V1263 Dinesh Kumar S 8/12/2022 11:33 8/12/2022 20:31 enabled. Call id CIS202208120144
Attur smo user mail issue. Call id
Helpdesk mails review and reply and User

raised direct calls moved from Smo login to
V1263 Dinesh Kumar S 8/12/2022 11:33 8/12/2022 20:31 respective engineers
krishnagiri smo transaction kiosk is hanged

Kandi smo user mail issue. call id
Neyveli smo user mail issue. Call id
huzurabad smo user mail issue. Call id
Mahboobabad smo user engage issue. Call
Kangeyam smo user domain issue. Call id
Bapunagar smo service kiosk not working.
V1263 Dinesh Kumar S 8/13/2022 11:24 8/13/2022 20:01 CAll id CIS202208130077
Villupuram smo user 2fa enabled. Call id
tirupattur smo user 2fa enabled. Call id
V1263 Dinesh Kumar S 8/13/2022 11:24 8/13/2022 20:01 helpdesk mails review an reply
user raised direct calls from smo login
V1263 Dinesh Kumar S 8/13/2022 11:24 8/13/2022 20:01 reassigned to concern engineers.
Pidiguralla network issue. Call id
ranipet smo user id lock. Call id
Mancherial smo network issue. CAll id
Palladam smo user domain issue. call id
Darjeeling smo user mail issue. Call id
Dindigul smo service kiosk booting issue first

V1263 Dinesh Kumar S 8/16/2022 9:44 8/16/2022 19:02 team. Call id CIS202208160003
Ranchi laptop user mail issue. Call id
Tiruvuru smo user mail issue. Call id
Mandya smo receipt printer issue paper roll

not available assigned to admin. CAll id
Giridh smo mail issue. Call id
Baramati smo user mail issue. Call id
Aurangabad smo user id reset. Call id
Rajahmundry smo printer issue. Call id
Rasipuram smo user server issue. CAll id
Motihari smo cctv status. Call id
Bettiah smo cctv working status. call id
helpdesk mails review and reply and user
raised direct call from smologin to concern
V1263 Dinesh Kumar S 8/16/2022 9:44 8/16/2022 19:02 engineers
kombakonam smo kiosk not working. call id
husnabad smo user mail issue. call id
Parli smo user id lock. call id
Challakere smo user id lock. Call id
Chamarajanagar smo user id lock. call id
Barshi smo user mail issue. Call id
Balangir smo user mail issue. Call id
Sriperumbudur smo payment issue. Call id
Jharkhand smo user mail issue. Call id
Pandharpur smo user mail issue. Call id
Visakhapatnam smo user mail issue. Call id
Madhavaram smo user mail issue. Call id
Baramati smo googlechrome not working.
Aruppukottai smo user mail issue. Call id
kodad smo user mail issue. Call id
pandharpur smo cctv working status. Call id
Bettiah smo cctv working status. Call id
User raised Direct calls from smo login to
V1263 Dinesh Kumar S 8/18/2022 9:33 8/18/2022 18:27 concern engineer.
Khopoli smo user id lock. call id
Barbil smo user mail configuration. call id
Panruti smo user domain issue. Call id
Thiruvannamalai smo user mail issue. Call id
Kanchikacherla smo cash device not working

Dhanbad traditional service kiosk app not

working first level flt and reassigned to
V1263 Dinesh Kumar S 8/18/2022 9:33 8/18/2022 18:27 concern team. call id CMS202208180001
Purnia smo user mail issue. Call id
Rasipuram smo user nrlms link issue. call id
thiruvallur smo user mail issue. Call id
Motihari smo cctv working status shared

V1263 Dinesh Kumar S 8/18/2022 9:33 8/18/2022 18:27 through mail. Call id CIS202208180133
Challkere smo user id lock call id
Helpdesk mails review and reply. Call id
User raised direct calls from smo login to
V1263 Dinesh Kumar S 8/19/2022 9:46 8/19/2022 18:41 concern engineers.
Tamilnadu CCTV mobile number addition.
Andhra pradesh CCTV mobile number
V1263 Dinesh Kumar S 8/19/2022 9:46 8/19/2022 18:41 addition. Call id CIS202208190063
telangana cctv mobile number addition. Call
Thirumangalam smo user id lock. call id
Amaravati smo user payment issue. Call id
Arshikere smo user id lock. call id
Namakkal smo user payment issue. Call id
Dharmavaram smo user mail issue. CAll id
Koderma smo user mail issue. Call id
Mahabub nagar smo user mail issue. Call id
Bhawanipatna smo cctv working status. Call
Bhurj smo cctv working status. call i
Deesa smo mail issue. Call id
Bhavani smo user id reset. Call id
Karnataka cctv mobile number added. call id
Bangalore cctv mobile number added. call id
Telangana cctv mobile number added. call id
V1263 Dinesh Kumar S 8/22/2022 11:49 8/22/2022 20:24 concern engineers
Daund smo printer not working. call id
Pandharpur smo user mail issue. call id
Mancherial smo network issue. Call id
Ratnagiri smo user mail issue. Call id
Hajipur smo user bds not opened. Call id
Nanded smo user mail issue. Call id
Bhandup smo user mail issue. call id
kalamooli smo transaction kiosk out of
V1263 Dinesh Kumar S 8/23/2022 11:45 8/23/2022 20:24 service issue. Call id CIS202208230091
dabhoi smo cash device issue. Call id
Allagada smo user engage issue. Call id
Gadwal smo user engage issue. Call id
Beed smo cctv working status. Call id

raised direct calls from smologin to concern
V1263 Dinesh Kumar S 8/23/2022 11:45 8/23/2022 20:24 engineers. call id CIS202208230146
Guntur smo transaction kiosk not working.
Valsad smo payment issue. Call id
Latur smo printer issue first level flt done

and call reassignt to region team. Call id
Latur smo mail issue. CAll id
Sangamner smo user mail issue. Call id
Gulbarga smo transaction kiosk booting

V1263 Dinesh Kumar S 8/24/2022 11:28 8/24/2022 20:03 region team. Call id CMS202208240041
srikakulam smo cheque device not working.
udgir smo user mail issue. Call id
Latur smo user mail. call id
JAgtial smo kiosk id lock. Call id
Arakonnam smo user mail issue. Call id
Ramnagar smo user network issue.. Call id
Hassan smo user google chrome not
Ghatkopar smo user email atttached not
V1263 Dinesh Kumar S 8/25/2022 11:35 8/25/2022 20:06 open. call id CIS202208250049
Ramnad smo user mail issue. Call id
Neelamangala smo user id lock. Call id
balasore smo printer issue. call id
Jangaon smo user id lock. Call id
Sangamner smo user payment issue. call id
Ponnur smo user mail issue. call id
Sinnar smo user id lock. Call id
sankarankoil smo user bds scan issue. Call id
Pooja osmanabad smo user cordys issue.
Dharwad smo user mail issue. Call id
Guntur smo user cheque receipt issue. Call
Rayachoti smo user mail user mail issue. Call
Jhargam smo user payment issue. Call id
Aurangabad smo user mail issue. Call id
Basihat smo user mail configuration. Call id
Howrah smo user mail issue. Call id
Deoghar smo network issue. Call id
Tumkur smo user id lock. call id
V1263 Dinesh Kumar S 8/29/2022 10:00 8/29/2022 18:32 Bandar road id lock. call id CIS202208280003

raised direct calls from smo login to concern
V1263 Dinesh Kumar S 8/29/2022 10:00 8/29/2022 18:32 engineers.
Basirali smo user mail issue. Call id
Chapra smo user dsr issue. call id
Khammam smo user mail issue. call id
Bhimavaram smo user id lock. Call id
Pudukottai smo user id reset. call id
Karjatahmedngar smo user mail issue. Call id
Mayiladudhurai smo user doceument
V1263 Dinesh Kumar S 8/29/2022 10:00 8/29/2022 18:32 upload issue. Call id CIS202208280001
Palladam smo user id reset. Call id
Palladam smo user mail issue. call id
Thiruttani smo service kiosk not working. call
Poonamalle smo user mail issue. Call id
Morbi smo user mail issue. call id
Malegaon smo user mail issue. call id
HO user password reset. Call id
Malegaon smo user mail issue. call id
user raised direct calls from smo login to
buldhana smo user id lock. Call id
Baraipur smo user mail issue. Call id
kanchikacherla smo printer paper not taken

V1263 Dinesh Kumar S 9/1/2022 9:48 9/1/2022 18:35 team. cal id CIS202209010016
Jangaon smo user mail issue. call id
Bhadrak smo safety door not open first level

flt and call reassign to region team. call id
Buldhana smo user mail issue. Call id
Dharwad smo user mail issue. Call id
Shamsabad smo user mail issue. Call id
Santacruz smo system not working. call id
Kalyan smo user engage issue. Call id
khopoli smo network issue. call id
Vikarabad smo user mail issue. Call id
Thiruvottiyur smo user mail issue. Call id
Gopichettypalayam smo user mail issue. call
Thiruvallur smo user internet explorer issue.
Rampurhat smo printer issue first level flt

done and call reassigned to region team. Call
Kangeyam smo user mail issue. Call id
Tekkali smo user mail issue. Call id
DHarapuram smo user mail issue. Call id
Poonamallee smo user mail issue. call id
Biharsharif smo internet not working. Call id
Villupuram smo user mail configuration. Call
Bhilai smo user mail issue. Call id
Sinnar smo user id reset. Call id
Paramthi velur smo user id disab e. call id
Basirhat smo user id reset. Call id
Valsad smo user network issue. call id
Eluru smo user link add. call id
Mannargudi smo printer issue. Call id
Saraikela smo scanner issue. call id
Coochbehar smo user mail issue. Call id
Mettupalayam smo user mail issue. call id
Gadwal smo user mail issue. Call id
Kakinada smo cash device not working first

Santacruz smo user mail issue. Call id
Piduguralla smo user mail issue. Call id
Burdwan smo user nrlms issue. call id
Rajahmundry smo user excell issue. call id
Nanjangud smo transaction kiosk printer
V1263 Dinesh Kumar S 9/3/2022 9:33 9/3/2022 18:04 issue. call id CIS202209030010
Gummidipoondi smo user mail issue. Call id
Sathyamangalam smo user mail issue. Call id
Tuticorin smo user mail issue. call id
Gundlupet smo user mail issue. Call id
Wanaparthy smo user id lock. call id
Coochbehar smo user server error. call id
Mannaparai smo user mail issue. Call id
Kothagudem smo user mail issue. Call id
Ulundurpet smo cash device issue first level

flt done and call reassign to concern team.
Ravulapalem smo user scanner issue. call id
Simhachalam smo user login issue. Call id
Aurangabad smo cash device issue first level

flt done AND call reassigned to region team.
Thuraiyur smo user mail issue. Call id
Thirupattur smo user mail issue. Call id
Nagerkovil smo service kiosk hanging first

Ahmedngar smo user id reset. call id
Adilabad smo transaction kiosk receipt

printer not working first level flt done and
call reassigned to region team. Call id
jalna smo user gencon issue. call id
Bhavani smo user engage issue. Call id
Ratnagiri smo user id lock. call id
Howrah smo cheque jam issue. call id
sriperumbudur smo user mail issue. call
sriperumbudur smo cctv working status. call
barah smo cctv working status. call id
Bavla smo cctv working status. Call id
bhavani smo user payment issue. call id
Bhilai smo user mail issue. call id
Ongole smo user mail issue. Call id
Balasore smo user mail configuration. call id
Bettiah smo ups down. call id
Bhiwandi smo transaction kiosk not working.
Narshipatnam smo imd code not open. Call
Ahmednagar smo kiosk id reset. Call id
Bhayander smo user mail issue. call id
Bharuch smo user mail issue. Call id
Baramati smo isolve issue. call id
Metiabruz smo sleeping mode issue. Call id
Howrah smo user mail issue. Call id
Ongole smo user mail issue. Call id
midnapur smo user mail issue. call id
Parvathipuram smo user mail issue. call id
Jhargam smo payment issue. call id
Jalna smo user payment issue. call id
Tirupattur smo user mail issue. call id
Barasat smo user mail issue. Call id
Pattukottai smo user login issue. call id
Chapra smo use mail issue. Call id
khambalia smo user mail isssue. Call id
dharwad smo user payment issue. call id
dharwad smo user mail issue. call id
cuddalore smo user mail issue. call id
mangalagiri smo user mail issue. Call id
jamnagar smo user mail issue. call id
udumalaipet smo user mail configuration.
bhimavaram smo user mail issue. Call id
nanded smo user mail issue. Call id
mangalagiri smo user id reset. Call id
rajahmundy smo user mail issue. Call id
Osmanabad smo safety locker not open. Call
Tuni smo user mail issue. Call id
Narsipatnam smo user mail issue. Call id
sriperumbudur smo user mail issue. Call id
Namakkal smo user id lock. call id
Porbandar smo user mail issue. Call id
Bapatla smo user mail issue. Call id
Gummidipoondi smo user mail
V1263 Dinesh Kumar S 9/9/2022 11:29 9/9/2022 20:12 configuration. Call id CIS202209090082
Ulhasnagar smo user mail issue. Call id
Amaravati smo user mail issue. call id
Conatai smo user mail issue. Call id
Chengalpattu smo user mail issue. Call id
Rajampet smo user mail issue. Call id
Palthan smo user mail issue. call id
barbil smo user payment issue. Call id
venkatagiri smo user id lock. Call id
Pollachi smo user id reset. Call id
Howrah smo user payment issue. Call id
Tekkali smo transaction kiosk domain issue.
Howrah smo kiosk not working. Call id
Krishnarajapet smo user mail issue. Call id
Ho user Mr martin network issue. Call id
Morbi smo network issue. Call id
thuraiyur smo id reset. Call id
Modassa smo user isolve login. Call id
palghar smo kiosk out of service. Clal id
mudaliarpettai kiosk not working. Call id
Fatua smo kiosk screen not open. Call id
Neyveli smo user network issue. Call id
Thiruvottiyur smo user mail issue. Call id
Miryalguda smo service kiosk not working.
Bhongir smo user mail issue. Call id
Baruipur smo mail issue. Call id
vaniyambadi smo user mail issue. Call id
mahabub nagar smo user mail issue. Call id
Munger smo network issue. Call id
jangareddygudem smo mail issue. Call id
nelamaghala smo user mail issue. Call id
panruti smo user mail issue. Call id
Daltonganj smo user mail issue. Call id
midnapur smo user mail issue. CAll id
ulhasnagar smo user mail issue. Call id
kharagpur smo user mail issue. CAll id
Nalgonda smo user mail configuration. Call
Satara smo user mail configuration. Call id
Tiruvuru smo transaction kiosk booting issue

Amreli smo user id lock. call id
Gopalganj smo user mail issue. call id
Ravulapalem smo bds scanner not working.
Nagerkovil smo user mail issue. Call id
Jalgaon smo cash device not working first

Medhcal smo user engage issue. Call id
Hajipur smo user mail issue. Call id
Peddapalli smo user mail issue. Call id
thuraiyur smo user id lock. Call id
porbandar smo user mail issue. Call id
Pidugurella smo user mail issue. call id
Garhwa smo user mail issue. call id
Channarayapatna smo cash device issue. Call
Bhandara smo user id lock. Call id
Tadepalligudem smo user id reset. call id
Chilakaluripet smo user nrlms issue. Call id
Bhimavaram smo user id lock. Call id
Tenkasi smo link issue. call id
Sirkazhi smo kiosk off. Call id
Sirkazhi smo ups down. Call id
Balasore smo printer issue. Call id
Balurghat smo user mail issue. Call id
Midnapur smo cheque device issue. Call id
Tadepalligudem smo network slow. Call id
Barhampore smo user nrlms issue. Call id
buldhana smo user mail issue. Call id
Amreli smo user mail issue. Call id
Patancheru smo user nrlms issue. Calll id
Himatnagar smo transaction kiosk issue. call
Ravulapalem smo user mail issue. Call id
Anakapalli smo kiosk not working. Call id
Paramathi velur smo user payment issue.
Paithan smo cash device issue. Call id
Siwan smo user mail configuration. Call id
Chotaudaipur smo user mail issue. Call id
barshi smo kiosk not working. Call id
Chengalpet smo user mail configuration. Call
Bhupalpalli smo service kiosk automatic

V1263 Dinesh Kumar S 9/15/2022 9:32 9/15/2022 18:24 open. Call id CIS202209140156
patancheru smo user mail issue. CAll id
Bhayander smo safety locker issue. Call id
bihta smo user payment issue. Call id
bhupalpalli smo service kiosk issue. CAll
V1263 Dinesh Kumar S 9/15/2022 9:32 9/15/2022 18:24 idCIS202209150013
Dindigul smo transaction kiosk touch issue.
V1263 Dinesh Kumar S 9/16/2022 9:35 9/16/2022 18:07 CCTV alligment
Sriperumbudur smo user nrlms issue. Call id
hajipur smo user payment issue. Call id
srivilliputhur smo transaction kiosk keyboard
and touch not working. Call id
Paramakudi smo user mail issue. call id
Araria smo user payment issue. Call id
Imran nagar smo payment issue. Call id
Sircilla smo user payment issue. Call id
Samalkota smo payment issue. call id
Chapra smo user network issue. Call id
Durgapur smo user mail issue. call id
Bargarh smo cctv status. CAll id
sathyamanagalam smo user payment issue.
Morbi smo cheque device not workinng. call
Saharsa smo user mail issue. Call id
Midnapur smo user mail issue. Call id
Rajahmundry smo user bds scan issue. Call
Narasapur smo user mail issue. Call id
Srivilliputhur smo keyboard not working flt

done and assigned to region team. Call id
Bhupalpalli smo service kiosk booting issue

flt done and call reasigned to region team.
Katihar smo user mail issue. Call id
Mancherial smo network issue. Call id
KOdad smo user mail issue. Call id
Allagada smo user mail issue. Call id
Madhavaram smo transaction kiosk not
saraikela smo bds scan issue. Call id
Channarayapatna smo safe locker issue Call
Peddapali smo user id reset. Call id
sircilla smo user network issue. Call id
Modassa smo user id reset. call id
Sriperumbudur smo user id lock. Call id
Nellore kiosk not working. Call id

V1263 Dinesh Kumar S 9/19/2022 11:25 9/19/2022 20:04 concern engineers. Call id CIS202209190133
Rangarh smo Ms office corrupt. Call id
Deesa smo user mail issue. Call id
Kdayanallur smo user mail issue. Call id
howrah smo cheque jam issue. Call id
Giridh smo user mail issue. Call id
Tirupathi smo system not working. call id
kadi smo user mail issue. Call id
Srirangam smo user mail issue. Call id
Khammam smo user mail configuration. Call
Dombivali east smo kiosk not working. Call
Palani smo user id reset. Call id
Kanchipuram smo user mail issue. Call id
Botad smo user mail issue. Call id
huzurabad smo kiosk app issue. Call id
kioskbhagalpur smo user id lock. Call id
Helpdesk mail review and reply and user

Jamkhed smo user mail issue. Call id
Aurangabad smo user Dsr issue. Call id
Thiruthuraipoondi smo user mail issue. Call
Mancherial smo user mail issue. Call id
Yavatmal smo user mail configuration. Call id
Theni smo user mail issue. Call id
morbi smo transaction kiosk issue. Call id
Guduvanchery smo user payment issue. Call
dharmavaram smo user mail issue. Call id
Warangal smo payment issue. Call id
Kancheepuram smo user keyboard issue.
Chota udaipur smo user mail issue. Call id
Virudhunagar smo user printer issue. Call id
Sachin smo kiosk not working. Call id
Repalle smo user mail issue. Call id
Beed smo user engage issue. call id
ravulapalem smo user id lock. Call id
Angul smo user payment issue. CAll id
motihari smo cash device not working first

V1263 Dinesh Kumar S 9/22/2022 11:15 9/22/2022 20:02 team. call CIS202209210161
Mettur smo user payment issue. Call id
Sanakrankoil smo user mail issue. Call id
Miryalguda smo user mail issue. Call id
Kothagudem smo user mail issue. call id
Ulhasnagar smo user mail issue. CAll id
Garhwa smo user cash device issue. CAll id
Tumsar smo transaction kiosk not working.
Bharuch smo cctv working status. call id
Smo asset inventory done in cholams
V1263 Dinesh Kumar S 9/24/2022 11:48 9/24/2022 20:58 warehouse
Smo asset inventory done in cholams
V1263 Dinesh Kumar S 9/24/2022 11:48 9/24/2022 20:58 warehouse
Phalthan smo network issue. CAll id
Bhagalpur smo network issue. Call id
Dindigul smo user payment issue. CAll id
Brahmapur smo cash device issue. Call id
Arsikere smo user cash device not working

first level done and call reassign to region
V1263 Dinesh Kumar S 9/26/2022 9:15 9/26/2022 18:19 team. Call idd CIS202209240043
Tenali smo user mail issue> call id
Guduvanchery smo user mail issue. CAll id
Palladam smo keyboard not working flt done

and call reassign to region team. Call id
Jamkhed smo user mail issue. Call id
tadepalligudem smo transaction kiosk not
Sriperumbudur smo user mail issue. Call id
Bhayander smo transaction kiosk keyboard
not working flt done and call reassign to
venkatagiri smo user id lock. Call id
Adilabad smo transaction kiosk eath issue flt

done and call reassign to region team. call id
Tenali smo engage issue. Call id
Taloja smo network issue. call id
Sivakasi smo user mail issue. Call id
Thiruvallur smo kiosk not working. call id
Dabhoi smo transaction kiosk receipt printer
V1263 Dinesh Kumar S 9/27/2022 9:26 9/27/2022 18:25 issue. Call id CIS202209260103
Jalgaon smo cash device issue. Call id
Gadwal smo user mail issue. Call id
Gadwal smo user mail issue. CAll id
Rajampet smo userm mail issue. Call id
Rampurhat smo user mail issu. Call id
Sanand smo user mail issue. CAll id
Gudalur smo user mail configuration. Call id
Venktagiri smo user id lock. Call id
Asansol smo user dsr issue. Call id
Tiptur smo user mail issue. Call id
Krishnagiri smo user gencon issue. Call id
SItamarhi smo user cash devcei issue. Call id
Jangareddygudem smo service kiosk printer
Tuticorin smo user mail isue. Call id
Buldhaan smo user mail issue. Call id
Jayankodam smo user mail configuration.
Jangaon smo user mail configuration. Call id
katihar smo cash device and mail issue. Call
Jangareddygudem smo transaction kiosk

V1263 Dinesh Kumar S 9/28/2022 9:33 9/28/2022 18:20 printer issue. call id CIS202209270051
Gajuwaka smo user mail issue. CAll id
piduguralla smo user mail issue. Call id
Dharmapuri smo user mail configuration.
Udumalaipettai smo user mail issue. Call id
Gajuwaka smo user mail issue. Call id
Namakkal smo user mail configuration. Call
Kothagudem smo user mail issue. Call id
Guduvancheri smo user mail issue. Call id
Avinashi smo user epolicy issue. Call id
Shirur smo cash device not working first

Shirur smo user payment issue. Call id
Tadipatri smo user epolicy issue. Call id
V1263 Dinesh Kumar S 9/29/2022 12:16 9/29/2022 20:55 concern team
Pollachi smo policy portal issue. call id
Karaikudi smo printer issue. Call id
Thiruvottiyur smo user cordys issue. call id
Tadipatri smo user mail issue. Call id
Hajipur smo user bds issue. Call id
Shrirampur smo user mail issue. call id
Metiabruz smo user bblink down. call id
Panruti smo user payment issue. Call id
Kadapa smo user cheque device issue. Call id
namakkal smo user mail issue. Call id
thirupathi smo user mail issue. Call id
Kadapa smo user mail issue. Call id
Siwan smo network issue. Call id
Aurangabad smo user payment issue. Call id
Dharapuram smo user mail issue. Call id
Bandar road smo user id lock. Call id
Kakinada smo user mail issue. CAll id
Warangal smo network issue. call id
Ambur smo keyboard and mouse not
V1263 Dinesh Kumar S 10/1/2022 9:31 10/1/2022 18:21 working. Call id CIS202210010017
Ratnagiri smo user mail issue. CAll id
Rasipuram smo user mail issue. Call id
Lalganj smo user mail issue. call id
Myiladurai smo user mail issue. Call id
Ratnagiri smo user mail isseu. Call id
Chilakaluripet smo printer issue.. Call id
Goregon west printer issue first level flt

done and call reassign to region team. Call id
V1263 Dinesh Kumar S 10/3/2022 11:39 10/3/2022 20:09 CCTv alligment
Namakkal smo user mail issue. Call id
V1263 Dinesh Kumar S 10/5/2022 12:32 Ayudha pooja helpdesk support
V1263 Dinesh Kumar S 10/5/2022 12:32 Ayudha pooja helpdesk support
Jhargam smo network issue. Call id
Jangaon smo user id lock. call id
Sirkazhi smo transaction kiosk booting issue

first level flt done call reassigned to region
Samalkota smo user network issue. CAll id
Vijayanagaram smo user mail issue. Call id
Khopoli smo user network issue. Call id
Krishnagiri smo user gencon issue. Call id
Krishnagiri smo print issue. Call id
Durgapur smo dsr issue. Call id
Rajampet smo user mail issue. call id
Kadiri smo user mail issue. Call id
Narsipatnam smo cash device issue flt done

and call reassign to region team. call id
Vasihnavi nagar traditional branch printer

V1263 Dinesh Kumar S 10/7/2022 11:31 10/7/2022 20:02 issue. Call id CMS2022100600150
Jangaon smo user mail issue. Call id
Rajahmundry smo user mail issue. Call id
Sahibganj smo user payment issue. Call id
Sivagangai smo user network issue. Call id
parbhani smo cash device issue first level flt

done and call reassign to region team. CAll
V1263 Dinesh Kumar S 10/10/2022 9:47 10/10/2022 18:39 helpdesk mails review and reply.
hingoli smo user qr code scan issue. Call id
Abhanpur smo user mail issue. call id
Bolpur smo user mail issue. Call id
kamptee smo user mail issue. Call id
Bodinayakanur smo user mail issue. Call id
Ulhasngar smo user mail issue. Call id
Lalganj smo user mail issue. Call id
Bhayander smo user mail issue. Call id
Sirkazhi smo cheque jam issue first level flt

Gopichettypalayam smo user mail issue. call
latur smo user mail id configured. Call id
husnabad smo user mail issue. Call id
Vyara smo user mail issue. Call id
chikkaballapura smo user mail issue. call id
Sankarankoil smo user mail issue. Call id
Jagtial smo user mail issue. Call id
Narasapur smo network issue. Call id
Samastipur smo user mail issue. Call id
V1263 Dinesh Kumar S 10/12/2022 9:26 10/12/2022 18:23 Heldpesk mails review and reply
Begusarai smo user mail issue. call id
Bharathidasan salai traditional branch print
V1263 Dinesh Kumar S 10/12/2022 9:26 10/12/2022 18:23 issue. Call id CMS202210110086
Kadur smo kiosk application issue. Call id
Arathangi smo user mail issue. call id
guntur smo user mail issue. Call id
mangalagiri smo user mail configuration. Call
Arani smo kiosk not working. Call id
Rasipuram smo pop issue . Call id
Cumbam smo cheque device not working.
guntur smo user isolve issue. Call id
Metiabruz smo use dsr issue. Call id
V1263 Dinesh Kumar S 10/13/2022 9:44 10/13/2022 18:28 concern engieeers.
Gaya smo cash device issue. Call id
jamnagar smo user mail issue. Call id
Sitamarhi smo user mail issue. call id
Berhampore smo user mail issue. Call id
Bodinayakanur smo cash device not working

Bolpur smo user payment issue. Cal id
Shrirampur smo network issue. Call id
Bodinayakanur smo user payment issue. Call
Bhayander smo codys issue. Call id
Dindigul smo user mail issue. Call id
Goregoan west user gencon and mail issue.
Simhachalam smo user mail issue. Call id
Unjha smo safe locker first level flt done and

call reassign to region team. call id
V1263 Dinesh Kumar S 10/14/2022 9:28 10/14/2022 18:43 concern team.
malegaon smo transaction kiosk issue. call id
kazipet smo user mail issue. call id
krishnagiri smo transaction kiosk payment
Samastipur smo user id reset. Call id
Anantapur smo user mail issue. Call id
Thirumangalam smo user mail issue. Call id
Giridih smo user mail issue. Call id
Aruppukottai smo user network issue. Call id
Hingoli smo user cheque device not working

V1263 Dinesh Kumar S 10/14/2022 9:28 10/14/2022 18:43 flt done. Call id CIS202210140053
Jangaoon smo id lock. call id
Kovilpatti smo user mail issue. Call id
Gummidipoondi smo user mail issue. Call id
Paithan smo user mail issue. Call id
Rampurhat smo user mail issue. Call id
Bhupalpalli smo user mail issue. Call id
Narasaropet smo user mail issue. Call id
Narsipatnam smo user mail issue. call id
Mannargudi smo user mail issue. Call id
Gudiwada smo user mail issue. Call id
Suryapet smo user mail issue. call id
Wardha smo user mail issue. Call id
Kodad smo user mail issue. Call id
Kalna smo cash device issue. Call id
Wardha smo network issue. call id
Nandigama smo user mail issue. call id
Nirmal smo cheque device not working first

level flt done and call reasign to region
Vijayawada smo user mail configuration. call
Medhcal smo user print issue. call id
Malegaon smo user mail issue. Call
Ratnagiri smo user mail issue. Call id
Rasipuram smo user network issue. Call id
Chandrapur smo user mail config. Call id

concern engineer and helpdesk mail review
V1263 Dinesh Kumar S 10/17/2022 11:55 10/17/2022 20:29 and reply
Kishanganj smo user mail issue. Call id
Mancherial smo date and time issue. call id
Gondiya smo user mail issue. Call id
Marthandam smo user mail issue. Call id
Barasart smo user mail issue. Call id
Karaikudi smo user mail issue. Call id
Porbandar smo user mail issue. Call id
Nelamangala smo cash device not working.
taloja smo user mail issue. call id
Sulur smo user mail issue. Call id
Virudhachalam smo user mail issue. Call id

concern engineer and helpdesk mails review
V1263 Dinesh Kumar S 10/18/2022 11:29 10/18/2022 20:18 and reply
Midnapore smo cheque device issue. call id
Marthandam smo user mail issue. Call id
Vijayawada smo user mail issue. Call id
Lalganj smo use scan issue. call id
Madanapalli smo user mail issue. Call id
bhuj smo user mail issue. Call id
Parli smo user mail issue. call id
Sangli smo user mail issue. call id
Madanapalli smo user mail issue. Call id
Karaikudi smo cash device issue. Call id
hajipur smo kiosk slow. Call id
Bhandra smo network issue. Call id
Palthan smo use policy issue. Call id
Arsikere smo user payment issue. Call id
Sulur smo user mail issue. Call id
Nirmal smo user mail issue. call id
Bhimavram smo user mail issue. Call id
Ramnad smo network issue. Call
Ramagudam smo user id reset. CAll
Jalgaon smo use mail issue. Call id
Manaparai smo user mail issue. Call id
Guntur smo user mail issue. call id
Valsad smo user mail issue. Call id
Basirhat smo user policy signature issue. Call
Tuticorin smo user mail issue. call id
Jhargam smo user mail issue. Call
Bolpur smo user gencon issue. Call id
Jhargam smo user mail issue. Call id
V1263 Dinesh Kumar S 10/21/2022 11:09 10/21/2022 19:57 Heldpesk mails review and reply
Darjeeling smo user payment issue. call id
Dharmapuri smo user mail issue. call id
Jalna smo user mail issue. call id
Sholingur smo user mail issue. Call id
Sathyamangalam smo kiosk applicatiob
Bhavani smo user id lock. Call id
V1263 Dinesh Kumar S 10/26/2022 9:31 10/26/2022 18:08 cctv allignment
Raghunathpur smo user Dsr issue. Call id
Hoogly smo network issue. call id
Durgapur smo user network issue. Call id
V1263 Dinesh Kumar S 10/26/2022 9:31 10/26/2022 18:08 Lunch hreak
Arakonam smo user mail issue. Call id
Theni smo user gencon not working. call id
Redhills smo uer mail issue. Call id
V1263 Dinesh Kumar S 10/26/2022 9:31 10/26/2022 18:08 burdwan and bolphur smo router restart.
palthan smo policy sign verification issue.
Nizamabad smo user mail issue. Call id
Padra smo user mail issue. Call id
Ulhasnagar smo kiosk not working. Call id
Sivagangai smo user buyonline issue. Call id
Kovilpatti smo service kiosk issue. Call id
Bhavani smo user mail issue. Call id
Shirur smo cash device not working first

Redhills smo user mail issue. call id
Mayiladuthurai smo cash device not working

V1263 Dinesh Kumar S 10/28/2022 9:32 10/28/2022 19:02 team. Call id
Siwan smo user mail id configuration. Call id
Udumalaipettai smo network down. Call id
Deesa smo user mail configuration. Call id
Jajpur smo payment issue. call id
Bapatla smo user mail issue. Call id
Jeypore smo cctv working status. Call id
Chamrajnagar smo cctv working status. Call
V1263 Dinesh Kumar S 10/29/2022 9:41 10/29/2022 18:17 Helpdesk mails review and reply.
Valsad smo user mail issue. call id
Lalganj smo mail issue.call id
Asansol smo dsr issue. Call id
Bolpur smo cash device issue. Call id
karagpur smo user network issue. Call id
Sivakasi smo network issue. Call id
Suryapet smo user mail issue. Call id
Dombivali east smo user mail issue. Call id
Guntakal smo user mail issue. Call id
Contai smo user mail issue. CAll id
Mangalagiri smo user mail issue. Call
Siliguri smo user mail issue. Call id
Valsad smo user mail issue. Call id
Rasipuram smo user printer issue. Call id
Chikamagaluru smo user mail issue. Call
Hajipur smo user eportal issue. Call id
Padra smo user mail issue. Call id
Palladam smo user mail issue. Call id
V1263 Dinesh Kumar S 10/31/2022 11:54 10/31/2022 21:06 concern enginneers.
Abhanpur smo user mail issue. Call id
Jhargam smo cheque device issue . Call id
Chapra smo user mail issue. Call id
Shamsabad smo user mail issue. CAll id
Bhilai smo user mail issue. call id
Bodinayakanur smo cash device issue first

Sachin smo user mail issue. Call id
Karaikudi smo user mail issue. Call id
Fatua smo lan issue. call id
V1263 Dinesh Kumar S 11/2/2022 11:46 CIS202211020047
Chatra smo cheque device not working flt

Hajipur smo user system slow issue. call id
Morbi smo service kiosk issue. Call id
Ulundurpet smo user mail configuration. call
V1263 Dinesh Kumar S 11/2/2022 11:46 id CIS202211020065
narsipatnam smo user mail issue. call id
Balangir smo user mail issue. Call id
Balangir smo user mail issue. call id
Garhwa smo user domain issue. Call id
Gaya smo bds issue. Call id
Villupuram smo id reset. call id

V1263 Dinesh Kumar S 11/2/2022 11:46 team.
Guduvancheri smo user id lock. Call id
Baruipur smo user mail issue. Call id
Simhachalam smo user mail issue. Call id
Dabhoi smo user link issue. call id
Dombivali east smo user mail issue. call id
Bihta smo user mail issue. call id
Chopadandi smo user mail issue. Call id
Karaikudi smo user mail issue. call id
Morbi smo cash device issue. call id
Hajipur smo service kiosk app issue. call id
V1263 Dinesh Kumar S 11/5/2022 12:18 11/5/2022 22:37 Lunch break.
Kangeyam smo user mail issue. call id
Jhargam smo user mail issue. call id
Udgir smo user mail issue. Call id
Lattur smo mail configuration. call id
halol smo user booting issue first level flt

done and call reassign to region team. call id
Kumbakonam smo service kiosk not
V1263 Dinesh Kumar S 11/7/2022 9:37 11/7/2022 18:10 working.call id CIS202211050093.
Tanuku smo user network issue. call id
Thiruchengode smo user mail configuration.
Palani smo service kiosk issue. Call id
Daund smo user mail issue. Call id
husnabad smo network issue. call id
Nandigama smo user mail issue. call id
sitamarhi smo network issue. call id
Miryalguda smo user mail issue. Cal id
Purnia smo user mail configuration. Call id
Hazaribargh smo system not working
V1263 Dinesh Kumar S 11/8/2022 9:38 11/8/2022 18:09 properly.Call id CIS202211070085
Porbandar smo internet explorer not
Baruipur smo dsr issue. cal id
Thiruttani smo user id reset. call id
Motihari smo user navigation issue. Call id
Panruti smo user mail issue. call id
Sivagangai smo transaction kiosk system
V1263 Dinesh Kumar S 11/8/2022 9:38 11/8/2022 18:09 slow. call id CIS202211070060
Kallakurichi smo user mail configuration. Call
Una smo service kiosk not working. Call id
Mehaboobnagar smo user payment issue.
Sivakasi smo network issue. Call id
Lalganj smo user mail issue. Call id
Bhupalpalli smo service kiosk not working.
Gudur smo network issue. Call id
Shrirampur smo user mail issue. Call id
Cuttack smo user mail issue. call id
Bangaon smo user dsr issue. Call id
Thiruvottiyur smo user payment issue. Call id
Choppadandi smo network down. Call id
Sahibganj smo user mail issue. Call id
Kallakurichi smo user mail issue. call id
Pudukottai smo system slow. call id
Balangir smo user mail configuration. Call id
Malegaon smo user mail issue. Call id
Dharwad smo kiosk slowness issue. Call id
V1263 Dinesh Kumar S 11/11/2022 9:42 11/11/2022 20:30 Tea break.
Mandya smo user scanning issue. Call id
Thiruttani smo user mail issue. Call id
Dharwad smo cordys issue. Call id
Bodinayakanur smo user booting issue flt
V1263 Dinesh Kumar S 11/11/2022 9:42 11/11/2022 20:30 done. Call id CIS202211100134
Virudhunagar smo cash device not working.
Sitamarhi smo booting issue flt done call

reassigned to region team. Call id
Redhills smo service kiosk boooting issue flt

done and call reassigned to region team. call
Fatua smo safety locker not working flt done

and call reassigned to region team. call id
Tuni smo user cheque device issue. Call id
Kallakurichi smo id lock. call id
Rayachoti smo user id reset. Call id
V1263 Dinesh Kumar S 11/15/2022 11:28 11/15/2022 20:02 ware house visit for spare handover
Neelamangala smo transaction kiosk booting
V1263 Dinesh Kumar S 11/15/2022 11:28 11/15/2022 20:02 issue. call id CIS202211140118
Sangli smo payment issue. call id
V1263 Dinesh Kumar S 11/15/2022 11:28 11/15/2022 20:02 concern team.
Palghar smo cash device issue. call id
Boriwali smo user mail configuration. Call id
Metiabruz smo kiosk booting issue flt done.
Mangalagiri smo cash device issue. call id
Kamptee smo transaction kiosk slow. Call id
Sitamarhi smo no display on monitor flt

done and call reassign to engineer. call id
Devakottai smo user mail configuration. Call
nagapatinam smo touch screen issue. call id

concern teams and helpdesk mails review
V1263 Dinesh Kumar S 11/16/2022 11:37 11/16/2022 20:08 and reply.
Raiganj smo user mail issue. call id
Transaction kiosk not working. call id
Padra smo system slow. call id
Tadipatri smo receipt printer issue. Call id
Mandya smo bds scan issue. Call id
Lalganj smo printer issue. Call id
Ambur smo login issue. Call id
Thuraiyur smo user mail configuration. Call
Shlingur smo user id reset. Call id
Kapadvanj smo branch opening time cctv
V1263 Dinesh Kumar S 11/18/2022 11:31 11/18/2022 20:36 snao. call id CIS202211180145
silvassa smo branch opening time cctv snao.
sachin smo branch opening time cctv snao.
contai smo branch opening time cctv snao.

Gopichettipalayam smo user scanner issue.
Guduvancherry smo user mail issue. call id
Kalaivani smo user mail configuration. call id
Gandhidham smo user id reset. call id
Kavali smo user mail missing. call id
Latur smo transaction kiosk not working. call
Kadur smo user id reset. Call id
Mehabub nagar smo user mail issue. Call id
Dombivali east transaction kiosk booting

Rasipuram smo user id reset. Call id
Yavatmal smo user mail issue. call id
Tiptur smo user mail issue. Call id

Kakinada smo transaction kiosk not working.
Purnia smo system not working. call id
Belgaum smo safe locker not working flt

done call reassign to region team. call id
Samastispur smo pdf issue. call id
Hajipur smo user mail issue. call id
Metpally smo user mail issue. call id
Mancherial smo backpaper link issue. call id
Bhadrak smo gencon issue. call id
Medak smo mail missing. call id
Fatua smo bds scanner issue. call id
Samastipur smo user mail issue. Call id
Simhachalam smo receipt print issue. call id
Samastipur smo dsr issue. Call id
Sriperumbudur smo mail issue . Call id
Deoghar smo domain issue. call id
transaction kiosk dispay issue. call id
Nanded smo user pc hanging. Call id
Garhwa smo cash device not working flt

done and call reassigned to region team. call
V1263 Dinesh Kumar S 11/22/2022 11:33 id CIS202211220099
user raised direct calls from smo login and
V1263 Dinesh Kumar S 11/22/2022 11:33 call reassigned to concern team.
V1263 Dinesh Kumar S 11/22/2022 11:33 Helpdesk mails review and reply.
Purnia smo desktop icon issue. Call id
Patan smo payment issue. Call id
jamkhed smo user mail configuration. Call id
Mancherial smo user mail issue. call id
gandhidham smo service kiosk issue. Call id
Madhubani smo laptop forcepoint issue. Call
Samalkota smo kiosk app issue. call id
sriperumbudur smo payment issue. Call id
V1263 Dinesh Kumar S 11/23/2022 11:08 11/23/2022 19:58 helpdesk mail review and reply
Kakinada smo transaction kiosk slow. Call id
Gadwal smo domain issue. Call id
Gopichettypalayam smo user mail issue. Call
hoogly smo payment issue. Call id
Sivagangai smo vpn issue. Call id
Asansol smo mail issue. call id
Aruppukottai smo user mail issue. call id
Kallakurichi smo user mail issue. call id
Munger smo kiosk slow. call id

Siwan smo cash device issue flt done. Call id
Dharbanga smo cheque device not working

flt done and call reassigned to region team.
SHankarmuutt branch kiosk unable to login.
V1263 Dinesh Kumar S 11/25/2022 11:19 11/25/2022 19:59 call id CMS202211250023
Khurda smo epolicy issue. Call id
Botad smo link issue. Call id
Gandhidham smo gencon issue. call id
Gadwal smo engage issue. Call id
Ranipet smo service kiosk lan issue branch
V1263 Dinesh Kumar S 11/26/2022 17:13 11/26/2022 23:30 visit
V1263 Dinesh Kumar S 11/26/2022 17:13 11/26/2022 23:30 Pm activity
ulhasnagar smo bds scan issue. Call id
Rajampet smo transaction kiosk lock. call id
Shrirampur smo user mail issue. call id
choppadandi smo mail issue. call id
V1263 Dinesh Kumar S 11/28/2022 11:28 11/28/2022 20:06 Warehouse visit
kodad smo user mail issue. Call id
Sinnar smo engage issue. Call id
Patratu smo user mail issue. call id
Saraikela smo add on card issue. call id
udumalaipettai smo kiosk out of service
Botad smo network issue. Call id
Balurghat smo mail issue. Call id
Arakonam smo cash device is working fine.
Sirkazhi smo kiosk not working. call id
aruppukottai smo kiosk app issue. call id
bhagalpur smo payment issue. Call
Malakpet smo mail issue. call id
Marthandam smo user mail issue. call id
Palthan smo pdf issue. Call id
Husnabad smo user mail issue. Call id
Solitaire park gencon issue. call id
Karagpur smo user mail issue. Call id
Patratur smo user mail issue. call id
Nanjangud smo user mail issue. Call id
Vaishnavi nagar branch printer issue. call id
Ranipet smo network issue. Call id
kharagpur smo user mail issue. call id
Purnia smo user mail issue. Call id
udgir smo user mail issue. call id
Kapapdvanj smo user mail issue. Call id

concern engineers and helpdesk mails
V1263 Dinesh Kumar S 12/1/2022 11:43 12/1/2022 22:46 review and reply.
Jamkhed smo cheque device issue. call id
Madanapalli smo payment issue. Call id
Shamsabad smo transaction kiosk not
Avinashi smo network not connected flt
V1263 Dinesh Kumar S 12/2/2022 11:28 12/2/2022 19:59 done. Call id CIS202212020007
Munger smo network issue. call id
Mandya smo printer issue. call id
Rajahmundry smo kiosk not working. call id
Muzaffarpur smo cheque device issue. call id
Chamarajanagar smo cash device not

V1263 Dinesh Kumar S 12/2/2022 11:28 12/2/2022 19:59 working flt done. call id CIS202212020079
KArjatahmednagar smo domain issue. call id

concern engineers and helpdesk mails
V1263 Dinesh Kumar S 12/2/2022 11:28 12/2/2022 19:59 review and reply.
Aruppukottai smo user mail issue. Call id
Sirkazhi smo user dsr issue. Call id
Arakonam smo user mail issue. Call id
Omalur smo transaction kiosk issue. Call id
suri smo user mail configuration. Call id
Koderma smo user mail issue. Call id
Rajahmundry smo user kiosk app issue. call
bhayander smo user mail issue. Call id
Nagapatinam smo transaction kiosk booting

V1263 Dinesh Kumar S 12/5/2022 11:55 team call id CIS202212050048
Rajampet smo user password reset. Call id
Pudukottai smo network issue. call id
Kalburgi square branch chola app issue. Call
V1263 Dinesh Kumar S 12/5/2022 11:55 id CMS202212050087
Sivagangai smo user mail issue. Call id
Vaishnavi smo printer issue. call id
V1263 Dinesh Kumar S 12/5/2022 11:55 CMS202212050135
Panruti smo user system issue. call id
Chengalpattu smo user mail issue. call id
Sivakasi smo user mail issue. Call id
V1263 Dinesh Kumar S 12/6/2022 11:40 12/6/2022 21:27 Vijayawada smo user mail issue.
kolkata branch user id reset. Call id
V1263 Dinesh Kumar S 12/6/2022 11:40 12/6/2022 21:27 warehouse visit
Cuddalore smo service kiosk issue. Call id
Pudukottai smo kiosk not working. Call id
Taloja smo user password reset. call id
Machilipatnam smo mail issue. Call id
Thiruvottiyur smo user payment issue. Call id
barbil smo user mail issue. Call id
Pudukottai smo kiosk issue. Call id
V1263 Dinesh Kumar S 12/8/2022 12:02 concern teams.
V1263 Dinesh Kumar S 12/8/2022 12:02 helpdesk mails review and reply.
Rajahmundry smo user mail issue. Call id
baruipur smo kiosk not working. Call id
Rasipuram smo lan not working. Call id
Jajpur smo user mail issue. Call id
Allagada smo user printer issue. Call id
User raised direct calls smo login to concern
Fatua smo cash device issue flt done and call

reassigned to region team. Call id
Suri smo user mail configuration completed.
V1263 Dinesh Kumar S 12/10/2022 9:38 12/10/2022 18:14 hp training
Kodinar smo user mail issue. Call id
Surendranagar smo cctv working status.Call

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Tickets 0:30 Closed SMO Remote Support Break












































































































































































































































Timesheet - SMO Engineer

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Timesheet - SMO Engineer

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Time Sheet 2022-05-01 to 2022-12-10

EmpCode EmpName StartTime EndTime Task

Mandapeta SMO for Service Kiosk HP Laser

Idhar SMO for Transaction kiosk Cheque

Pondi cholams Service Kiosk Booting Issue

Sriperumbudur SMO Network Issue first

Vaniyambadi SMO Network Issue first level

Howrah SMO for Kiosk HP 132a Printer Issue

Taloja SMO kiosk HP Laser jet Printer Issue

Nizamabad SMO Transaction kiosk Network

Biharsharif SMO for Transaction kiosk CSE

Avadi SMO Branch Visit for old Service Kiosk

Avadi SMO Branch Visit for old Service Kiosk

Palghar SMO for Transaction kiosk Booting

Guduvanchery SMO Cluster manager laptop

Sivasa SMO Transaction kiosk all the Device

Thuraiyur SMO DST Password Issue instruct

Kalyan Cholams Transaction kiosk Cheque

Madhavaram SMO branch visit for service

Madhavaram SMO branch visit for service

Pollachi SMO Kiosk cash Device Issue first

Kalna SMO CSE Mail Backup Issue and

Mysure CholaMs Transaction kiosk Cash

Ghatkoparwest SMO for Kiosk BM Login

Una SMO Transaction kiosk Receipt Printer

Guduvanchery SMO for Transaction kiosk

Vapi CholaMs for Transaction kiosk Booting

Gandhidham SMO for Service Kiosk

Kadi SMO for Transaction kiosk Booting

Discussion with Mr. Anand Trend Micro

Dharmapuri SMO for DST mail password

Bhadrak SMO for CSE Password Issue

Basirhat SMO Kiosk Policy Generation issue

Visit Chola Guest House for SMO Branch

Vapi CholaMs service Kiosk HP 1020 Printer

Mehasana Cholams Transaction kiosk Metal

Akola SMO Transaction kiosk Trend Micro

Chamrajnagar SMO Transaction kiosk

Madhavaram SMO Visit for Service Kiosk HP

Kadi SMO Transaction kiosk Booting Issue

Miryalguda SMO for Kiosk cash device Issue

TM AV updated issue akola and Mehasana

Branch Visit for Arakonam and Thiruvallur

Branch Visit for Arakonam and Thiruvallur

Visit Guduvanchery SMO for Transaction

Visit Guduvanchery SMO for Transaction

Vapi CholaMs Transaction kiosk Cash Device

Chandrapur SMO for Service Kiosk Adobe

Contai SMO for Transaction kiosk application

Bobbili SMO Transaction kiosk date and time

Pattukottai SMO Transaction kiosk

Amaravathi SMO Transaction kiosk Cash

Gadwal SMO Network Issue checked first

Panruti SMO for Network Issue first level FLT

Rayachotti SMO CCTV Status check and

Chilakalurpet SMO for CSE Engage app and

Miryalguda SMO for service kiosk BM login

Husnabad SMO Service Kiosk Booting Issue

Repalle SMO for Service Kiosk BDS and DMS

phone Support to Region Engineer Mr. Babu

Phone Support to Region Engineer Mr. Sam

Nagercoil SMO Transaction kiosk Booting

PM Visit for Ambattur cholaMs and