FACTORS AFFECTING THE PRODUCTIVITY OF PRIVATE BANK

EMPLOYEES IN NARRA, PALAWAN

AICA C. CALAOR
ALDRIN M. ELEFANE
ERIKA S. JAMITO
CHARLIE G. NAZARINO

AN UNDERGRADUATE THESIS SUBMITTED TO THE RESEARCH

COMMITTEE OF THE COLLEGE OF BUSINESS AND MANAGEMENT,
WESTERN PHILIPPINES UNIVERSITY, IN PARTIAL
FULFILLMENT OF THE REQUIREMENTS
FOR THE DEGREE OF

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MAJOR IN FINANCIAL MANAGEMENT

JANUARY 2023
 ACCEPTANCE PAGE

This undergraduate thesis attached hereto, entitled “FACTORS AFFECTING

THE PRODUCTIVITY OF PRIVATE BANK EMPLOYEES IN NARRA,
PALAWAN” prepared and submitted by ELEFANE, ALDRIN M., CALAOR, AICA
C., JAMITO, ERIKA S., and NAZARINO, CHARLIE G. in partial fulfillment of the
requirements for the degree of Bachelor of Science in Business Administration Major
in Financial Management is hereby accepted.

THESIS ADVISORY COMMITTEE

RAYAN DAN M. VENTURILLO

Thesis Adviser
__________________
Date signed

MARIBEL D. LIMSA, MPA ELVIRA BAYAWA-ACURATO, MBA

Member Member
________________________ __________________________
Date signed Date signed

EDISON C. GABILEO, DPA

Chair
______________________
Date signed

Accepted as partial fulfillment of the requirements for the degree of Bachelor of

Science in Business Administration Major in Financial Management.

SOL DE VILLA B. RAMA, DPA

Dean
College of Business and Management
________________________
Date signed

ii
 ACKNOWLEDGEMENT

As we bring our academic journey to a close, we are filled with gratitude for the

many individuals who have supported and encouraged us along the way. The process of

researching and writing a thesis is a challenging one, and we could not have navigated it

without the guidance and support of so many wonderful people.

We would like to start by thanking our adviser, Mr. Rayan Dan M. Venturillo, for

his unwavering support and guidance throughout this process. His insights and expertise

have been invaluable in helping us to shape our research and ideas, we are grateful for his

patience and encouragement.

We would like also to express our sincere appreciation to our statistician, Mr.

John Edward Cajiles, for his invaluable knowledge and guidance in the development of

our thesis. Mr. Cajiles has been a crucial resource for us, providing expert insights and

recommendations on statistical analysis and data interpretation. His expertise has allowed

us to thoroughly examine and analyze our data, leading to more accurate and reliable

results. Without his guidance, our thesis would not have been possible.

To the members of our thesis committee, Dr. Edison C. Gabileo, DPA, Ms.

Maribel D. Limsa, MPA, Ms. Elvira V. Bayawa-Acurato, MBA for their valuable

feedback and suggestions. Their expertise and support have been instrumental in helping

us to refine our work and bring it to completion.

To our friends and family, who have provided us with love, support, and

encouragement throughout this journey. Their belief in us has been a constant source of

motivation, we are forever thankful for their role in helping us to reach this point.

iii
 Finally, we would like to thank all the respondents in our study, who generously

shared their time and insights with us. Their contributions have been invaluable in

helping us to better understand the topic of our research.

To everyone who supported us, we are deeply grateful. And to God, we offer our

love and thanks for guiding us through this journey.

A.M.E.
A.C.C.
E.S.J.
C.G.N.

iv
 BIOGRAPHICAL SKETCH

The first researcher was born on September 30, 2000, in Poblacion, Quezon

Palawan. He is the third among the four children of Mr. Freddie Tolentino Elefane and

Mrs. Vilma Mendoza Elefane.

ALDRIN M. ELEFANE

v
 ABSTRACT

ELEFANE, ALDRIN M., CALAOR, AICA C., JAMITO, ERIKA S., and
NAZARINO, CHARLIE G., College of Business and Management, Western
Philippines University, Aborlan, Palawan, January 2023. FACTORS AFFECTING
THE PRODUCTIVITY OF PRIVATE BANK EMPLOYEES IN NARRA,
PALAWAN.

Adviser: RAYAN DAN M. VENTURILLO

The study entitled "Factors affecting the productivity of private banks employees

in Narra, Palawan" aimed to examine the factors that affect the productivity of employees

at private banks in Narra, Palawan. A survey research method was used to gather data

from 33 employees at five private banks in Narra, Palawan.

The results of the study showed that most of the employees were in the age range

of 26-30 years old, female, single, college graduates from Palawan State University

working as regular/permanent bank tellers and loan associates, 3 to 5 years in service has

starting salary ranged from ₱10,001 to ₱15,000 and current monthly salary ranged from

₱10,001 to ₱20,000. The respondents strongly agreed that private banks provided awards

and promotions to qualified employees and employee-employer relationship.

Respondents also generally agreed that private banks provided necessary office

equipment for work purposes, sufficient office supplies and materials, and a range of

physical facilities. The respondents strongly agreed that awards and promotions,

employee-employer relationship and salaries greatly affected their level of productivity.

The study revealed that the most common problems encountered that reduced employee

productivity were job stress and workload, while the least common problems were older

age and security problem. However, the relationship between the factors of productivity

provided by private banks and the problems encountered by employees was not

vi
statistically significant. These findings suggest that private banks in the municipality of

Narra, Palawan provide various factors that can enhance the productivity of their

employees, but these factors may not necessarily be related to the problems encountered

by employees.

vii
 TABLE OF CONTENTS

PAG
E
TITLE PAGE i
ACCEPTANCE PAGE ii
ACKNOWLEDGEMENT iii
BIOGRAPHICAL SKETCH v
ABSTRACT ix
TABLE OF CONTENTS xi
LIST OF TABLES xii
LIST OF FIGURES xiii
LIST OF APPENDICES xiv

CHAPTE
R
I INTRODUCTION 1
Background of the Study 1
Statement of the Problem 2
Objectives of the Study 3
Significance of the Study 4
Scope and Limitations of the Study 5
Operational Definition of Terms 5

II REVIEW OF RELATED LITERATURE 7

Hypothesis of the Study 20
Theoretical Framework of the Study 20
Conceptual Framework of the Study 22

III RESEARCH METHODOLOGY 23

The Locale of the Study 23
The Research Design 24
The Respondents of the Study 24
The Sampling Procedure 24
The Research Instrument 24
The Data Gathering Procedure 25
The Data Analysis 26

IV RESULTS AND DISCUSSION 27

SUMMARY, CONCLUSIONS, AND

V 37
RECOMMENDATIONS

viii
 Summary
Conclusion
Recommendations

BIBLIOGRAPHY 40
APPENDICES 44

ix
 LIST OF TABLES

TABLE PAGE
1a Personal profile of the respondents in private banks 26
1b Employment profile of the respondents in private banks 29
2a Awards and promotions as factors of productivity provided by 30
the banks
2b Benefits, Incentives and Privileges as Factors of productivity 31
provided by the Banks
2c Employee-Employer relationship as Factors of productivity 32
provided by the Banks
2d Office Equipment for work purposes as Factors of 33
productivity provided by the Banks
2e Office Supplies and Materials as Factors of productivity 33
provided by the Banks
2f Office Supplies and Materials as Factors of productivity 34
provided by the Banks
2g Salaries as Factors of productivity provided by the Banks 35
3a Awards and Promotions as Factors of productivity provided 37
by the Banks
3b Benefits, Incentives and Privileges as Factors of productivity 38
provided by the Banks
3c Employee-Employer relationship as Factors of productivity 39
provided by the Banks
3d Office Equipment for work purposes as Factors of 40
productivity provided by the Banks
3e Office Supplies and Materials as Factors of productivity 41
provided by the Banks
3f Office Supplies and Materials as Factors of productivity 43
provided by the Banks
3g Salaries as Factors of productivity provided by the Banks 44
4 Problems encountered that reduced productivity 45
5 Relationship between the Factors of productivity provided by 47
the Bank and problems encountered by the employees

x
 LIST OF FIGURES

FIGURE PAGE
1 Conceptual paradigm of the study 19
2 Map showing the study site 20

xi
 LIST OF APPENDICES

APPENDIX PAGE
A Survey questionnaire 59
B Request letter to the college dean 65

xii
 CHAPTER I

INTRODUCTION

Background of the Study

One of the most essential factors in determining a company's success is employee

productivity. A business can make changes to its workflow and boost efficiency by

evaluating how its staff is functioning. Productivity is unquestionably essential to an

organization's ability to run effectively. During this pandemic, most employers, including

those in the financial services sector, valued their employees as their most valuable assets

because they understood how much the organization's success depended on the skills,

knowledge, and capabilities of its staff, all of which can be evaluated through

performance. Employee performance is taken into consideration in the banking business

as a sign of whether to conform, terminate, promote, or transfer to another department or

branches (Sija, 2021).

Statement of the Problem

This study aimed to determine the factors affecting the productivity of private

banks in Narra, Palawan. 

Specifically, it aimed to answer the following questions:

1. What is the sociodemographic profile of the respondents in terms of:

1.1. Personal Profile

1.1.1. Age;

1.1.2. Sex;

1.1.3. Civil Status;

1.1.4. Highest Educational attainment; and

 1.1.5. School last attended

1.2. Employment Profile

1.2.1. Status of Employment;

1.2.2. Job Position;

1.2.3. Number of years in Service;

1.2.4. Starting Monthly Salary; and

1.2.5. Current Monthly Salary

Objectives of the Study

The general objective of this study was to determine the factors affecting the

productivity of private banks employees in Narra, Palawan.

Specifically, it aimed to:

1. To determine the profile of the respondents in terms of:

1.1. Personal Profile

1.1.1. Age;

1.1.2. Sex;

1.1.3. Civil Status;

1.1.4. Highest Educational attainment; and

1.1.5. School last attended

1.2. Employment Profile

1.2.1. Status of Employment;

1.2.2. Job Position;

1.2.3. Number of years in Service;

1.2.4. Starting Monthly Salary; and

14
 1.2.5. Current Monthly Salary

Significance of the Study

The results of this study were great benefit to the following:

To the Society. This study can help businesses and organizations identify and

address any issues that may be hindering their employees' productivity. This can lead to

increased efficiency and effectiveness, which can result in improved performance and

profitability for the organization.

Scope and Limitations of the Study

The focused of this study was limited in determining the factors affecting the

productivity of private banks in Narra, Palawan.

It focused on the personal and employment profile, different factors of

productivity provided by the bank, factors affecting the productivity as perceived by the

respondents and the problems encountered by the respondents.

This study was conducted in five private banks in the municipality of Narra,

Palawan. It included the Bank of First Consolidated Bank (FCB), Eastwest Bank,

Coopbank of Palawan, Bank of Makati, and BanKo A Subsidiary of BPI.

Operational Definition of Terms

To have the full understanding of this study, the following terms were

operationally defined.

Awards and Promotions- refers to the advancement of an employee from one position

to another with an increase in duties and responsibilities, and usually accompanied

by an increase in salary.

15
 CHAPTER II

REVIEW OF RELATED LITERATURE

This chapter presents the relevant literature that the researchers considered in

strengthening the importance of the ongoing study.

The banking industry also has a greater contribution to boosting industrial

development (Singh and Jyoti, 2020). The banking sector has a significant contribution to

increasing the socio-economic development of a nation in several dimensions, such as

providing loans to common people, industries, start-ups, and farmers (Ranajee, 2018;

Jyoti and Singh, 2020; Alam et al., 2021). Therefore, it is necessary to measure the

performance of employees in the banking sector in order to make our banking industry

globally competitive and increase its contribution to the Philippine economy. However,

organizations may overlook some of the factors already present in the workplace that

may demotivate employees. According to Xaynhaphoum (2017), one of the key internal

factors that helps a company succeed is having motivated staff. In this argument, the

banking sector plays a significant role in the global economy.

Hypothesis of the Study

The hypothesis inherent to this study was:

Ho: There is no significant relationship between the factors of productivity

provided by the banks and problems encountered by the employees of private banks in

the municipality of Narra, Palawan.

Theoretical Framework of the Study

The two-factor theory, developed by Frederick Herzberg in 1959 (Mohammadi,

2018), served as the theoretical basis for this study. It described two factors: hygiene

16
factors and motivation factors. According to Herzberg, hygiene factors were necessary

for the existence of motivation in the workplace, but they were not motivators in and of

themselves. Dissatisfaction might result from the absence of hygienic elements, as well as

the presence of motivators. Company policies, benefits, physical working conditions,

status, employee interactions (interpersonal contacts with management), job security,

pay, and other hygiene aspects were examples of hygiene factors. He talked about things

that produced good satisfaction and drove employees to achieve their best. Recognition, a

sense of accomplishment, prospects for advancement and promotion, a sense of

responsibility, and the chance to make a difference (job involvement), participation in

decision-making, the importance of the task, and others were all aspects that could

motivate people.

Conceptual Framework of the Study

Figure 1 shows the conceptual paradigm of the study. The independent variables

are the personal and employment profile, while the dependent variables are the factors

that may affect the productivity of employees, such as awards and promotions, benefits,

incentives and privileges, employee-employer relationship, office equipment, office

supplies and materials, physical facilities, and salaries. The intervening variable is the

problems encountered that could reduce the productivity of private bank employees in the

municipality of Narra, Palawan.

17
INDEPENDENT VARIABLE DEPENDENT VARIABLE

Sociodemographic Profile Factors affecting the

of the Respondents productivity of Private Bank
-Personal Profile Employees
-Employment Profile
 Awards and Promotions;
 Benefits, Incentives and
Privileges;
 Employee-Employer
Relationship;
 Office equipment;
 Office Supplies and
Materials;
 Physical Facilities; and
 Salaries

INTERVENING VARIABLE
Factors of productivity provided by the banks
Problems encountered by the employees

Fig. 1. Conceptual paradigm of the study showing the relationship of the variables

18
 CHAPTER III

RESEARCH METHODOLOGY

This chapter contains the research methodology, including the locale of the study,

research design, respondents of the study, sampling procedure, research instrument, data

gathering procedure, and treatment of the data.

The Locale of the Study

This study was conducted in five private banks in the municipality of Narra,

Palawan. It included the Bank of First Consolidated Bank (FCB), Eastwest Bank,

Coopbank of Palawan, Bank of Makati, and BanKo A subsidiary of BPI

Fig. 2. Map of Palawan showing the study site

(Source: Quantum Geographic Information System (GIS))
The Research Design

The study used a descriptive correlational approach, employing the survey

research method.

The Respondents of the Study

The respondents of the study were the employees of private banks in the

municipality of Narra, Palawan. It included the employees of First Consolidated Bank

(FCB), Eastwest Bank, Coopbank of Palawan, Bank of Makati, and BanKo A Subsidiary

of BPI.

The Sampling Procedure

The researchers employed total enumeration of the current employees in private

banks in the municipality of Narra, Palawan.

The Research Instrument

The researchers collected the data using a survey questionnaire. The respondents

answered the questionnaire by checking the box next to the choice that best describes

their answers.

The research questionnaire of Avellana, Dellosde, & Joven, (2019) was adapted in

this study. The survey questionnaire was composed of four (4) parts.

Part 1. Profile of the respondents in terms of:

A. Personal Profile

B. Employment Profile

Part 2. Factors of productivity provided by the bank.

Part 3. Factors affecting the productivity as perceived by the respondents.

Part 4. Problems encountered that reduced the productivity of the employees.

20
The Data Gathering Procedure

This study was equipped with the necessary documents and communication

letters. The researchers asked permission from the College Dean before going to the

private banks in the municipality of Narra, Palawan to formally seek permission to

conduct the data gathering. Upon the approval of the College Dean, the researcher sought

permission from the five branch managers to conduct data gathering in their offices. Once

a branch manager had given their approval, the researchers were ready to personally

administer data collection using the survey questionnaire. The purpose of the study was

explained to the respondents, and the researchers answered some questions and

clarifications.

The Data Analysis

The gathered data was analyzed and interpreted using descriptive statistical tools

such as frequency counts, percentages, and means. To test the significant relationship,

Pearson’s Correlation Coefficient was used.

Rating Scale Range Descriptive Rating

5 4.21-5.0 Strongly Agree
4 3.41-4.20 Agree
3 2.61-3.40 Neither Agree nor Disagree
2 1.81-2.60 Disagree
1 1.0-1.80 Strongly Disagree
A five-point Likert scale was used to rate the degree of the factors of productivity

provided by the bank and the factors affecting the productivity as perceived by the

respondents.

21
22
 CHAPTER IV

RESULTS AND DISCUSSIONS

This chapter presents the result, interpretation, and discussion of the study with

regards to the demographic profile, factors of productivity provided by the bank, factors

affecting the productivity as perceived by the respondents; and together with the

problems encountered by the respondents that reduced their productivity.

A total of thirty-three (33) employees from five (5) private banks in the

municipality of Narra, Palawan served as the respondents of this study.

Personal Profile of the respondents in private banks

Table 1a presents the personal profile of the employees of private banks in Narra,

Palawan. It includes their age, civil status, highest educational attainment, and school last

attended.

Age

The results showed that most of the respondents belonged to the age bracket of

26-30, with 48.48% of the respondents, while 18.18% belonged to the age bracket of 31-

35, 15.15% belonged to 21-25, 12.12% belonged to 36-40, and 6.06% belonged to 41-45.

Based on the results, it appeared that the age range of 26 to 30 was the most heavily

represented among the respondents, with the largest concentration of respondents falling

within this range. This implies that the age range of 26 to 30 is particularly well-

represented among the respondents.

The study by Iqbal et al. (2019), found that the private banks have a higher

representation of employees in the age group of 26 to 30. This group is known for their
dynamic and energetic years, and the study's results support the idea that banks should

focus on recruiting younger, mature employees as part of their consistent recruitment

policy.

Sex

Based on the results, there was a higher percentage of female employees (54.55%)

compared to male employees (45.45%) working in private banks. Specifically, out of 33

respondents, 18 identified as female and 15 identified as male.  This implies that there is

a higher representation of female employees in private banks compared to male.

According to the study conducted by Avellana et al., (2019) there's also a higher

representation of female employees in private banks compared to male employees, with

60% of respondents being female and 40% being male. According to Singh et al., (2020)

the participation of women in corporate sectors is essential for a nation's success and

prosperity, as it brings women into the development process and allows them to

contribute their skills and perspectives to drive innovation and economic growth.

Civil status

In terms of civil status, (60.61%) or 20 of the 33 respondents from the five (5)

private banks were single. While the rest of the respondents (39.39%) were married.

The study conducted by Avellana et al. (2019) aligns with our study. They found

that the number of single employees at private banks is greater than the number of

married employees. Moreover, According to Kumari et al., (2020), When workers are

single and independent, they have no obligations in their personal lives. As a result, they

will just focus on their work and do it while feeling content.

24
 Highest educational attainment

With regards to the highest educational attainment, all (100%) of the respondents

were college graduates. According to Joubert (2022) Having a bachelor's degree opens up

rewarding opportunities that might have otherwise been inaccessible.

School last attended

In terms of the respondents' last school attended, 19 (57.58%) were from Palawan

State University (PSU), while 5 (15.15%) were from San Francisco Javier College, 3

(9.09%) were from Western Philippines University, 2 each (6.06%) were from Full

Bright College and Bohol Island State University. 1 each (3%), from Holy Trinity

University and STI College.

The study conducted by Avellana et al. (2019) aligns with the result of the study.

Authors found that (80%) of the bank employees came from Palawan State University

(PSU) regarding their last attended school.

Table 1a. Personal profile of the respondents in private banks

FREQUENCY PERCENTAGE
CHARACTERISTIC
(n=33) (%)
Age
21-25 5 15.15
26-30 16 48.48
31-35 6 18.18
35-40 4 12.12
41-45 2 6.06
Age Mean=29.67

Sex
Female 18 54.55
Male 15 45.45

Civil Status
Single 20 60.61
Married 13 39.39

25
 Table 1a (continue)
Highest Educational Attainment
College Graduate 33 100

School Last Attended

Palawan State University 19 57.58
San Francisco Javier College 5 15.15
Western Philippines University 3 9.09
Bohol Island State University 2 6.06
Full Bright College 2 6.06
Holy Trinity University 1 3.03
STI College 1 3.03

Factors of Productivity Provided by the Banks

Table 2 shows the factors of productivity provided by the private banks in the

municipality of Narra, Palawan such as awards and promotions, benefits, incentives and

privileges, employee-employer relationship, office equipment for work purposes, office

supplies and materials, physical facilities, and salaries.

Awards and promotions

With regards to awards and promotions provided by the bank, respondents

"strongly agreed" that awards, and promotions were received by those who were qualified

(4.45), as well as fairness in receiving awards and promotions (4.39), and standard

manner basis in promoting employees (4.33).

With an overall mean of 4.39, respondents strongly agree that private banks are

very particular in providing awards and promotions to their employees.

26
 Table 2a Awards and promotions as factors of productivity provided by the banks
DESCRIPTIVE
FACTORS MEAN
RATING
Awards and promotions are received by those who
4.45 Strongly Agree
are qualified
Fairness in receiving award and promotions 4.39 Strongly Agree
Standard manner basis in promoting employees 4.33 Strongly Agree
OVERALL MEAN 4.39 Strongly Agree
Legend:
Strongly Disagree-1.0-1.80; Disagree-1.81-2.60;
Neither Agree nor Disagree-2.61-3.40; Agree-3.41-4.20; Strongly Agree-4.21-5.0

27
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT
CHAPTER V

SUMMARY, CONCLUSIONS AND RECOMMENDATIONS

This chapter presents the summary, conclusion, and recommendation of the study.

Summary

The study entitled Factors affecting the productivity of private banks employees

in Narra, Palawan” was conducted on December 13 to 14, 2022. Specifically this aimed

to determine the profile of the respondents; identify the different factors of productivity

provided by the bank; determine the factors affecting the productivity as perceived by the

respondents; find out the problems encountered by the respondents that reduced their

productivity; and determine if there is a significant relationship between the factors of

productivity provided by the bank and problems encountered by the employees of private

banks in the municipality of Narra, Palawan.

Conclusions

Based on the findings of the study, the following conclusions were drawn:

1. Most employees at private banks are in the age range of 26-30 years old and are

female. The average age of respondents is 30 years old, and all the respondents

are college graduates. Most respondents are also single and have been working for

the bank for 3-5 years as regular or permanent employees, such as bank tellers

and loan associates, with a starting monthly salary of ₱10,001 to ₱15,000 and a

current salary of ₱10,001 to ₱20,000.

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
28
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT
Recommendations

Based on the findings and conclusions, the following where hereby

recommended.

1. The study revealed that most of the employees at private banks in Narra, Palawan

are female and college graduates, further research should be done to evaluate the

relationship between demographic characteristics and productivity, and how

diversity and inclusivity policies and practices impact the workplace and

employee productivity.

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
29
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT
BIBLIOGRAPHY

BOOKS
ALI, H., & NADA, H. (1st ed). 2018. Effects of Training on Employee Performance: A
Case Study of Bonjus and Khatib & Alami Companies. International Humanities
Studies, McGrow-Hill Publishing House, Aborlan, Palawan. pp.29-30.
http://samting.samting.com. Accessed on December 1, 2022
____________2020. Training on the Effects of Employee Performance: A Case
Study of Bonjus and Khatib & Alami Companies. International Humanities
Studies. Vol. V. No. 2. pp. 29-30. http://samting.samting.com. Accessed on
December 1, 2022
____________2020. Employee Performance: A Case Study of Bonjus and Khatib &
Alami Companies. International Humanities Studies. Vol. V. No. 2. pp. 29-30.
http://samting.samting.com. Accessed on December 1, 2022

JOURNALS
ALI, H., & NADA, H. 2018. Effects of Training on Employee Performance: A Case
Study of Bonjus and Khatib & Alami Companies. International Humanities
Studies. Vol. V. No. 2. pp. 29-30. http://samting.samting.com. Accessed on
December 1, 2022

THESIS DISSERTATIONS
ALI, H., & NADA, H. 2018. Effects of Training on Employee Performance: A Case
Study of Bonjus and Khatib & Alami Companies. Western Philippines University.
Unpublished Undergraduate Thesis. p. 29
ALI, H., et.al. 2018. Effects of Training on Employee Performance: A Case Study of
Bonjus and Khatib & Alami Companies. Western Philippines University.
Unpublished Undergraduate Thesis. p. 29
ALI, H., & NADA, H. 2018. Effects of Training on Employee Performance: A Case
Study of Bonjus and Khatib & Alami Companies. Western Philippines University.
Unpublished Undergraduate Thesis. p. 29

GOVERNMENT DOCUMENTS
Republic Act 9165. Title of the Law

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
30
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT

APPENDICES

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
31
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT
Appendix A. Survey Questionnaire
SURVEY QUESTIONNAIRE
FACTORS AFFECTING THE PRODUCTIVITY OF PRIVATE BANKS
EMPLOYEES IN NARRA, PALAWAN

Part I.
Demographic Profile
Instruction: Please provide an appropriate answer and kindly mark with check (☑) if the
option is provided.
a. Personal Profile
Name (optional): _________________________________
Age: _________
Sex: [ ] Male [ ] Female
Civil Status:
[ ] Single
[ ] Married
[ ] Divorced/ Separated
[ ] Widow/ Widower
[ ] Others, Please Specify: _____________
Highest Educational Attainment:
[ ] High School Level
[ ] High School Graduate
[ ] College Level
[ ] College Graduate
[ ] Vocational
[ ] Master’s Degree
[ ] Doctoral
[ ] Others, please Specify: _______________
School last attended:____________________________

b. Employment Profile
 Status of Employment:
[ ] Regular/ Permanent
[ ] Casual
[ ] Contractual
[ ] Others, please specify: ____________
 Job Position: ______________
 Number of years in service:_______________
 Starting monthly salary: __________________
 Current monthly salary:__________________

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
32
 Republic of the Philippines
Western Philippines University
A STRONG PARTNER FOR SUSTAINABLE
DEVELOPMENT
COLLEGE OF BUSINESS AND MANAGEMENT
Appendix B. Request letter to the college dean

December 12, 2022

DR. SOL DE VILLA B. RAMA

Dean
College of Business and Management
Western Philippines University

Dear Madam:

Greetings!

We, the undersigned student of Bachelor of Science in Business Administration major in

Financial Management of Western Philippines University Main Campus are going to
conduct a thesis study entitled, “FACTORS AFFECTING THE PRODUCTIVITY
OF PRIVATE BANKS EMPLOYEES IN NARRA PALAWAN”.

In connection with this, we would like to ask permission to allow us conduct this study.

We are hoping for your kind consideration and approval for this request. Thank you very
much and more power.

Respectfully yours,

(SGD)CHARLIE G. NAZARINO (SGD)ALDRIN M. ELEFANE

Researcher Researcher

(SGD)ERIKA S. JAMITO (SGD)AICA C. CALAOR

Researcher Researcher

Noted:

(SGD)RAYAN DAN M. VENTURILLO

Thesis Adviser

Approved:

(SGD) SOL DE VILLA B. RAMA, DPA

College Dean

San Juan, Aborlan, Palawan 5302 WPU-QSF-QMS-20AE Rev 00 (01.04.21)

www.wpu.edu.ph ● wpu.edu@gmail.com ● Mobile:09461712498
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Appendix C. Photo Documentation

The researchers while conducting the survey

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