Skills Base

 Familiarity with both the artistic and the commercial worlds, the culture of government, and European regulations
 Tested management techniques in both continental and British contexts

 Proven leadership and human management skills

 Budget design and monitoring

 Time-efficient, systematic working methodology

 Rapid adaptability to new problem-solving and new locations

 Languages: Portuguese, English, Spanish, French, and Italian

 IT: Word, Excel, Windows

 Clean driving license

 Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the blood banking, train
industries. Experience in phlebotomy, blood banking industry, training, quality assurance and customer service with focus on providing
product, fully compliant with FDA cGMP, Code of Federal Regulations, AABB accreditation and California state laws.
 Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, d
environment and supervisory skills including hiring, termination, scheduling, training, payroll and other administrative tasks. Thorough
and a clear vision to accomplish the company goals. Computer and Internet literate.

Objective
Sales-oriented position in a retail sales or distribution business.

Skills and Abilities

 Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.

 Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous
supervisors.

 Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks.

 Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on
time.

 Hard-working -- Throughout high school, worked long hours in strenuous activities while attending school full-time. Often managed as
many as 65 hours a week in school and other structured activities while maintaining above-average grades.

 Customer Service -- Routinely handled as many as 500 customer contacts a day (10,000 per month) in a busy retail outlet. Averaged
lower than a .001 percent complaint rate and was given the "Employee of the Month" award in second month of employment. Received
two merit increases.

 Cash Sales -- Handled more than $2,000 a day ($40,000 a month) in cash sales. Balanced register and prepared daily sales summary
and deposits.

 Reliable -- Excellent attendance record; trusted to deliver daily cash deposits totaling more than $40,000 a month.
Education
Franklin High School, 2001-2004. Classes included advanced English. Member of award-winning band. Excellent attendance record.
Superior communication skills. Graduated in top 30 percent of class.

Other
Active gymnastics competitor for four years. Learned discipline, teamwork, how to follow instructions and hard work. Ambitious, outgoing,
reliable and have solid work ethic.

Excerpted from 'The Quick Resume and Cover Letter Book' by Michael Farr. Reprinted with permission from Jist Publishing.

Verbal and written communication, client & partner relationship management, business development, high touch
customer service, attention to detail & organized, self-sufficient & proactive, client & partner hospitality,
professional public speaking & presentation experience, ability to successfully training others.

• Self motivated, initiative, high level of energy.

• Verbal communication skills.
• Decision making, critical thinking, organizing and planning.
• Tolerant and flexible to different situations.

Other skills -
• Leadership communication skills
• Business leadership skills
• Technical and technological skills
• Organizational skills
• Project management skills
• Key sales and marketing skills

Sample: Types of Job Skills per Profession

Key Skills for Project Manager

• An experienced team leader with the ability to initiate/manage cross-functional teams and multi-disciplinary
projects.
• Critical thinking, decision-making and problem solving skills.
• Planning and organizing.
• Excellence Personal Communication skills.
• Project management skills: Influencing, leading, negotiating and delegating abilities.
• Conflict resolution.
• Adaptability.
• Tolerant to stressed situations.

Key Skills for Teachers

• Self motivated
• Initiative with a high level of energy.
• Strong verbal and personal communication skills.
• Decision making, critical thinking, organizing and planning
• Tolerant and flexible to different situations.

Key Skills for Accounting

• Analytical thinking, planning.
• Accuracy and Attention to details.
• Organization and prioritization skills.
• Problem analysis, use of judgment and ability to solve problems efficiently.

Key Skills for Customer Service

• Strong communication skills
• Problem analysis and problem solving
• Organizational skills and customer service orientation
• Adaptability and ability to work under pressure
• Initiator