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FDNMARK - Notes For Quiz 2
FDNMARK - Notes For Quiz 2
PRICING CONCEPTS
▪ PRICING OBJECTIVES
▪ Profit Oriented
- Target return: sets specific guidelines for a level of profit
- Profit maximization: the firm sets prices to seek as much profit as possible. This
objective may be used to recoup high investment costs or it may be simply a matter of
company policy.
▪ Sales Oriented
- Sales growth doesn’t necessarily mean big profits, because marketers may overlook the
costs associated with delivering those sales.
- Market share growth objectives are popular.
▪ Status Quo Oriented
- Meeting competition stabilizes market prices because no firm benefits from raising or
lowering prices.
- With nonprice competition, aggressive action is taken in the other three areas of the 4
Ps, staying clear of price as a competitive “battleground.”
▪ Most firms set specific pricing to reach objectives
PLACE MANAGEMENT
• WHAT IS A PLACE?
This marketing mix involves Marketing or Distribution channels. It is a set of interdependent
organizations involved in the process of making a product or service available for use or
consumption by the consumer or business user
• HOW A DISTRIBUTOR REDUCES THE NUMBER OF CHANNEL TRANSACTIONS
▪ Channel Functions:
- Information: Channel members help to gather and distribute marketing research and
intelligence information about the customers and competitors to the marketer. This
information would assist the marketer in their planning of the marketing activities
- Promotion: Channel members help to develop and spread persuasive communications
about the brand
- Contact: Channel members help to find and communicate with prospective buyers of
the products
- Matching: Channel members help to shape and fit the offer to the buyer's needs like
breaking down the products into smaller quantities or re-bundling them to suit the
needs of customers
- Negotiation: Channel members help to negotiate the price that the customers could
afford with the manufacturer
- Physical Distribution: Channel members help to transport and store the products in
proper warehouse conditions like away from damaging heat
- Financing: Channel members need to acquire and find funds to cover their costs of
channel work
- Risk Taking: Channel members need to assume the risks of carrying out the channel
work like changes in customers' preference and taste, which would result in the drop
in sales of the products
▪ Channel Levels - It is a layer of intermediaries that performs some work in bringing the
product and its ownership closer to the final buyer
▪ Channel Design: Decisions - The process to decide which type of channel/method to use
- Analyzing Consumer Needs
o Amount willing to pay
o Method of purchase - online, phone, person
o Assortment of Products/Services needed
o Are any sales and after sales services required?
o Are credit and installment agreement required?
- Setting Channel Objectives
o Type of product carried
o Company's resources - money and staff Ability of channel members to provide
services
o Competitors' offerings
o Set the targeted level of service
o Find ways to deliver
- Identifying Major Alternatives
o Types of Intermediaries
o Responsibilities of intermediaries
o Number of intermediaries
- Evaluate Major Channel Alternatives
o Each alternative should be evaluated against economic, control, and adaptive
criteria
o After evaluation, decisions may be undertaken to modify or redesign a
distribution channel
▪ Number of Intermediaries - These are types of distribution that are based on the
number of intermediaries that the business uses
- Intensive: Aimed at having a product available in every outlet where target consumers
might want to buy it
- Selective: Achieved by screening dealers to eliminate all but a few in any single area
- Exclusive: Entails establishing one or a few dealers within a given area. It is the most
restrictive form of distribution
• WHAT IS RETAILING?
It includes all the activities involved in selling products or services directly to final consumers
for their personal, non-business use. Retailers are businesses whose sales come primarily from
retailing
▪ Creating Unique Retail Experiences
In today’s age, emotion drives consumer behavior more than anything else. So creating a
unique experience that fosters positive feelings and connection is key to building strong
customer loyalty.
- Make it personal: Use technology to gather relevant data on all your consumers
- Keep employees happy: If you want to build a positive reputation for your brand, you
need excellent customer service.
- Engage 5 senses: Make sure that your prospects' encounter with your brand sticks in
their mind.
• MULTI-SENSORY MARKETING
It is important to not only engage all five senses of your customers, but you also have to find
the right combinations between sound, smell, and visuals that elicit a specific reaction in
them and drives them to buy more.
▪ Ideas:
- Make sure your store's layout is well-designed and the entire space looks inviting.
- Choose colors wisely and use them to tell a story.
- Make it easy for prospects to feel and touch the products that are showcased.
- Use scents that are proven to boost sales in a retail setting (like cotton or vanilla)
- Play background music that your customers love
- Create a signature sound for your brand that reflects your core values
- Use feedback from your store's visitors to refine your methods
• INBOUND METHODOLOGY