RAMSES OMAR DIAZ DERAS

Computer Engineer / PM, Business Analyst Developer

Age: 41
Phone / cellphone: 662 229 0868
E-mail: sesmar25@hotmail.com
LinkedIn: www.linkedin.com/in/ramsesdiaz
Citizen: Mexico, Visa TN(USA)

Ramses Diaz has been involved over 10 years, as a business analyst and PM in projects for Manufacturing,
Banks, Fintech services, Oil and Gas, using CRM, ERP, Core banking system and Data transformation tools
Providing specialized application/system expertise and assistance in the analysis, design, deployment, and
support of critical business functions.

EXPERTISE

Business Analyst – Remote

Citigroup
Dec 2021, Current
Assist in designing and developing Banking system requirements working over microservices architecture,
provide customer support, training of the system's features and functionality. Collaborate with other functional
and technical teams on business needs, information, applications, and long term plans while helping to ensure
integration with strategic plans, work with product ownership as well as other internal and external
stakeholders to create business requirements and user stories to ensure them are ready for development.

 Use ticketing tools (Jira) to handle incidents and service requests.

 Performing user acceptance testing.
 Work with Project /Delivery manager and manage the projects, developing project plans, and
monitoring performance.
 Participate in user sessions for requirements gathering, analysis, documentation, configuration, unit
testing, and UAT.
 Creation of User stories on Jira
 Definition of ready and done for user stories
 Create documentation on confluence.
 Create business Requirements Documents (BRDs) and Solution Requirements Specification (SRS) for
System Development Life Cycle (SDLC) over SCRUM methodology.
 Working with Python scripting development and debugging, Pyspark, conda, Datamarts, HIVE and
Impala to develop reports on cognos and Microstrategy.
 Coordinate requirements and liaison between Development, data management and data
governance concepts and methods.
 Collaborate with banking core API’s debit, credit card processing and embedded fintech for variety of
vendors as Fiserv, FIS, jackhenry. to deliver some features to enhance banking processes, E-wallet
management, User management, Online onboarding, SEPA transactions, Loan management system,
Leasing application forms, E-signature, SWIFT, Currency exchange, TX monitoring, Reporting, Open
banking interface.
 Project Manager – Hermosillo, Sonora, MX
Grupo Nayar
Oct 2020, Dec 2021

Design, build, and configure applications to meet business process and application requirements, Create
custom dashboards and reports to provide actionable recommendations that meet management-level needs
Using Google data Studio and Sales Force.
Managing IT projects with personal accountability for delivering to time and cost for large, complex projects
typically developed on PHP.
Knowledge and Skills .

 Datastudio
 Php/codeigniter development, MySql and SQL data Base designing and development
 Jira for managing project tasks, tracking errors and incidents, for operational project management
over agile(SCRUM) methodology to provide iterative development
 Ms Excel to reporting and data transformation(Pivot tables, list, Data management, Financial
analysis)
 Build Salesforce applications using Apex and visualforce.
 Develop custom applications using salesforce.com and apply the best practices and design patterns.

Project Manager System Specialist – Houston, TX

British petroleum
April 24th, 2014 – Oct, 2020

Provide specialized application/system expertise and assistance in the analysis, design, deployment, and
support of critical business functions within BP’ information technology systems portfolio. Individuals work
closely with both external and internal customers, department colleagues, system vendors, and other
stakeholders to define user requirements and provide integrated solutions based upon BP’ standard, and
occasionally customized, computer/systems architecture and applications.

 Reviewing and developing application build/design specifications.

 Performing as business/technical liaison between end users, departmental managers, IT and other
service providers/partners
 Identifying key implementation deliverables and timelines and providing content accountability for
specified deliverables.
 Converting business requirements to functional requirements to create business rules, scripts and
procedures that are accessible, usable, efficient, re-usable, cost-effective, and supportable.
 Designing test procedures which enumerate the conditions to be tested.
 Participating in operational, system and customer acceptance planning and testing, supporting full
end-to-end deployment of application/system solution.
 Preparing, distributing, and conducting training and/or providing input to written documentation for
technical methods, procedures, functions, or processes to support the installation, operations,
training, and lifecycle of information technology solutions.
  Act as a point of contact for management and staff in assigned business areas related to information
systems services. Actively participate in interdepartmental meetings and provide advice related to
the managed care business and information systems.
 Developing BI Analytics reports using Cognos Impromptu Version 8 and 10
 Generated various List Reports, Grouped Reports, Cross tab Reports, Chart Reports, Drill-Down and
Drill-Through Reports on Cognos 10.1
 Design, Develop and Implement Reports on Crystal Reports and Microstrategy
 Development of Reporting services used to link applications related with IBM Maximo software used
to administrate assets and maintenance equipment.
 ETL, queries and data migrations from SQL to Oracle Data Base
 Crete Executive reports for Directives areas using Power Point, MS Excel(Pivots table), Project and
Visio

Sr Material Analyst IV – Guadalajara, Jal.

Flextronics
July 4th, 2011 – April 24th , 2014

Inventory control and management; also be responsible for tracking inventory trends, discovering ways
to save money and maintaining consistency in material quality.

Assists in auditing data for accuracy and preparing summary reports, spreadsheets, graphics,
Commodities Reviews, Request for Quotation, BOM, pricing, forecast, financial, Impact Analysis and charts
based on the analysis of data using different tool such as Excel, SQL, Oracle, Cognos BI, Teradata, SAP, BAAN,
Crystal Report.

 Identify and escalates potential issues related to metrics, data analyst and support over
SCRUM(Agile).
 Creating queries in Access SQL, Oracle (Database) or Impromptu (Business Object) to download and
manipulate information and represent them on Charts reports.
 Working with ETL’s Scribe and Microsoft SQL Server Integration Services (SSIS) to load data into
oracle, SQL and Teradata using ODBC and jdbc conectors.
 Design, development and full life cycle software
 Project management related with Development, support and metrics
 As a part of material department and IT representative, responsible of developing web application
to administrate Part Numbers, inventory and design parts used on new Flextronics Projects
  Application design, development and integration for the new web tool (DWA). Used to negotiate best
prices related with design Centers around the world. This tool was developed on PHP5 and MySQL
as a web front end running over own virtualized Server(ESX/ESXi), Integration with Flextronics ERP
systems using a combination of web services and APIs. In addition the application featured a full High
performance Queries running over Java to best performance and scheduling abilities. Reports were
made using Crystal reports and impromptu, implement QA over Mercury
 Implement Web Server to HOST the PHP tool previously mentioned
 Data Migration from SQL Server to Oracle and Data migration from Oracle to Teradata, retrieving
queries and regression testing for current and new queries using Tsql
 Development of reporting services using Net framework 3.0 over Serialization
 Support and Training to different team members of the organization
 Raise Tickets on Servicenow when support L1 and L2 is required
 Implement SCRUM as a QA on development phase
Databases: SQL, Access, Oracle, Microstrategy
Platform: Windows /IIS , Apache, Linux
Technologies: SAP, IDOC, Cognos(Report Studio, Analysis Studio, Query Studio, Cognos Connection),
Framework Manager, Cognos Impromptu, PowerPlay Transformer),Cognos Express, SharePoint, Office, EDI,
Microstrategy, ETLs, Service Now, Mercury

Sr. Business Analyst – Guadalajara, Jal.

Hewlett Packard
Jan 5th, 2009 – Jun 17th, 2011
Analysis and requirements gathering on Electronic Data Interchange connectivity for reporting
Sales/Inventory Reports to HP located on EMEA and APJ Region. The goal is the B2B analysis and end to end
testing to meet the HP IT Security requirements. In order to make sure there are no interruptions on the
communication between HP and all the partners, the job consist on involvement in analysis and Design on all
required process to create the new Business setup.

 Working with designated contacts for each partner group, maintain overall calendar of testing and
setup’s scheduled to be launched or process to follow and communicate to the partners.
  Provide overall metrics reporting weekly for all partners supported (Serve as a primary point of
contact for any questions or issues that the partner has during new tool).
 Assist with identifying gaps between what types of data fields are available to us via automated feeds,
And coordinate B2B and A2A teams.
 Mapping development, Mapping specs, regression testing and support on Gentran Webmethods and
seeburger
 Work with different standard data transfer information as EDI, X12, IDOCS, EDIFACT and XML and
XSD.
 EDI Transaction, data mapping, data translation Types X12- 820, 823, 824, 828, 831, 835, 997, IDOCS,
XML on different tools like Cyclone, Gentran, Webmethods and Seeburger
 Coordinate “Move to Production” process; release new changes or implementation from Test or UAT
environment to Production environment, test and establish communication between partner and HP
to avoid any data transfer error.
 Created stored procedures for data processing in MS SQL 2008 R2
 Developing Maps for SAP application using PHP, Visual Basic 6 HTML JavaScript VBScript ASP, Biztalk.

Databases: SQL, Access, Oracle

Platform: Windows /IIS
Technologies: SAP, IDOC, EDI,X12,XML, SharePoint, Office, FTP, HTTP, HTTPS, CIFS, SeeBurger, Cyclone,
Gentran, Webmethods, Mercury

Sr. Business Analyst – Aguscalientes, Ags.

General Packard
Hewlett Electric
Jan 30th, 2008––Jun
5th, 2009 Dec17th,
26th,2011
2008

Analysis and requirements gathering to GE Treasury around Mexico and USA. Providing accurate and
business analysis of client issues along with appropriate solutions to meet the client’s requirements, Provide
creative and practical solutions to facilitate improved client processes and smooth project implementation.

Assist with the implementation of treasury platforms to improve reporting, treasury controls and
liquidity, Create business requirements and functional specifications as part of the implementation process
including planning, documentation and execution of supporting test cases, Maintain correspondent bank
documentation including user authorization and roles management, Create and maintain Excel tools to
improve the efficiency and effectiveness of the Bank's cash management processes, Work closely with
corporate treasury and external investment manager to provide detailed investment reporting and analysis
for risk management purposes.

* To provide day-to-day production application support for Front and Back office Private Banking
users in Worldwide region24x7 support over ITIL foundation.

* To manage production issues and respond in a timely manner in accordance to the Service Level
Agreement with business and interface systems working with Service Now.

* Development of bug fixes related with Bank Account Administration System. Using native ASP tools,
PGP encryption and SWIFT transactions
 Development Project Manager – Hermosillo and Phoenix
Tiempo
Hewlett Development
Packard
Jul 10th, 2006 –– Jun
Jan 5th, 2009 Nov17th,
30th,2011
2007
Works with a multitude of different teams including CRM
Implementation Consultants throughout the project lifecycle from strategic definition and proposal through
scoping, requirements gathering, development, and implementation, user acceptance testing, and
establishing and documenting business processes where needed, responsible for process definition and
management oversight of small and medium sized CRM projects, Determine Project needs and business
resources required to execute CRM projects between Mexico and Phoenix, Work with Client Executive Project
Sponsors to clarify and define strategy & objectives, scope and CRM business requirements, Responsible for
the coordination and creation of project documentation and project processes. Facilitating requirements
definition meetings with customers.

Understand the business issues and challenges of the client's organization and industry, review and
edit requirements, specifications, business processes and recommendations related to proposed solution.
Work with customers/prospects to identify key business issues and their priorities
* Microsoft CRM Design, Development, Implementation and Customization
* SQL Server Database Administration and Database Design, queries and ETL transformation
* Synchronizations in Outlook CRM Laptop Client Devices, Integrations with SharePoint, Web Services
and BizTalk

EDUCATION
Instituto Tecnológico de Hermosillo
BS in Computer Engineering
1999 - 2004

TRAINING/COURSES
Universidad de Sonora
Six Sigma, Poka Yoke, 5‘S, Lean Manufacturing Diploma

Instituto Mexicano Americano de Relaciones culturales

English Course Certified

Harmon Hall
TOEFL(500pts)

General Electric, Flextronics, HP

CMMI, SIX Sigma, Metrics, 5’S at, ITIL Foundation, SCRUM

Hewlett Packard, Flextronics

Project Management Course (PMI)

CERTIFICATIONS

SKILL SET
Operating Systems: Windows (User/ Server), Linux, ESXi

Data Communications: TCP / IP, DHCP, DNS, AS2, EDI, HTTP, FTP, SFTP, VPN
Programming Languages: Visual Basic 6 / Visual Basic .NET( ASPX .NET ), PHP, JavaScript, ASP

Databases Oracle, MySQL, MS SQL Server, MS Access, Teradata

Methodologies Scrum, CMMI, Project Management, Six Sigma, Lean Manufacturing,
ITIL, 5S, Poka Yoke, EDI, B2B
Software Office, Crystal Report, Cognos Impromptu, Seeburger, Toad,
Subversion, MS Visio, MS Project, SharePoint