Dezra Ingrid A.

Amar
Zamboanga City 7000

qajieaamar@gmail.com

09658696948

Utilizing skills to provide the company with a wide view of growth and professionalism and with a
conservative approach in customer service.

Personal Details

Citizenship: Filipino

Work Experience

Sales Associate/Cashier
Premium Global Essences Stores Inc. - Zamboanga City
March 2021 to August 2021
• Processed payments through cash, card transactions i.e. Debit, Credit cards, Installment. Other
modes of cashless payment such as not but limited to: Gcash, Paymaya, Sodexo.
• Flawless, fast and accurate cash-counting and cash-handling, ensuring no shortage or overage in
cash float or cash deposits.
• Assigned to do Store Opening/ Closing, send daily reports i.e. inventory per day, week, quarterly.
• Very good cashiering background, fast and reliable accurate payments under time pressure.
• Knowledgeable to distinguish authentic Bank notes and counterfeited Bank notes.
• Receiving of stocks with Quality Control Inspection to maintain excellent condition of parcels and
goods.
• Provided great customer experience/ customer service in line with company's standard.
• Attended seminars on cosmetics, fragrance, skin care, body care and hair care.

Service Crew/Cashier
Golden Arches Development Corporation - Zamboanga City
July 2019 to November 2020
• Work requires excellent customer service experience that let us deal with different customers
and satisfy their needs in every aspect possible.
• Allow us to work in a very fast-paced environment, track records, with skillful and fast cash-
handling while maintaining customer experience to a high-level of satisfactory standards that
exceeds customers needs and wants.
• Hone our multi-tasking ability and serve customers while still keeping good communication in
accordance with the management standards.
Education

Bachelor's in English Language Studies

Western Mindanao State University - Zamboanga City
August 2019 to 2020

Bachelor's in Secondary Education

Western Mindanao State University - Zamboanga City
June 2015 to April 2017

Senior High School in Third Honorable Mention

Sangali National High School - Zamboanga City
June 2011 to April 2015

Skills

• Excellent customer service

• POS and Cash handling (2 years)
• Proficient in English language through oral and written communication
• Microsoft Office
• Retail sales
• Customer service
• Computer skills
• Merchandising
• Stocking
• Retail management

Languages

• English - Fluent
• Filipino - Expert
• Chavacano - Expert
• Visayan – Fluent
Certifications and Licenses

Civil Service Sub-Professional Eligibility

August 2018 to Present
With 81.81% (eighty-one and eighty-one/one hundred) percentile rating.

Bangko Sentral ng Pilipinas-Know your Money

May 2021 to Present
• How to determine mutilated, unfit, counterfeited Bank Notes issued by the Bangko Sentral ng
Pilipinas
• Features of the BSP Bank Notes and the New Generation Currency
• Laws, Rules and Regulations on Counterfeited Bills

Additional Information

•A fast-learner and willing to adapt and learn new skill sets that the job entails and requires.
• Can work under a very stressful environment, with good time-management, cash-handling and
excellent customer service with minimum to none supervisory needed.
• Proficient with English language through oral and written medium.
• Proficient with Microsoft Word and Powerpoint that can be useful for day-to-day and job use.