Service Bulletin

Product PDP TV Bulletin No. 12-TV-A034

Model Code 64" Bulletin Date 22/Aug/2012

Project E8000 / E550 Buyer Asia/M.E/Africa

Subject SVC Bulletin for Buzzing Sound on PDP TV

Modelcode

PDP TV 64" All PS64E8000 / PS64E550

SVC Guide

Keyword : Buzzing Sound, Humming Sound, Noise, Buzz, Hum

Symptom : Buzzing Sound, Humming Sound from TV

Background :

Actually, noise level of our PDP product is satisfied with our specification according to the data measured by equipment.
But an actual noise level (acceptable noise level by human) is not good and some customers are complaining about our
product. So some improvements have been applied for the 64" PDP TV and an actual noise level has been improved
than before.

Solution :
Please download PDP logic S/W
※ Preparation item : USB, Factory remote

This logic F/W is uploaded on GSPN system.

File Version Checksum

64ES Logic S/W 12-08-01 A6B3

[ How to download PDP logic S/W by USB ]

1. Store Logic S/W in an USB

1) Make a folder of which name is PDP_LOGIC in a root directory of USB (it must be a large letter)
2) Rename a Logic S/W file to LOGIC.bin (it must be a large letter)

Application Reference ( ) Only Defected sets ( ○ ) Whole sets ( )

Attachment Schematic Diagram ( ) Drawing ( ) None ( ○ )
VD Div. Global CS team Field Quality Group 2
 Service Bulletin

Product PDP TV Bulletin No. 12-TV-A034

Model Code 64" Bulletin Date 22/Aug/2012

Project E8000 / E550 Buyer Asia/M.E/Africa

Subject SVC Bulletin for Buzzing Sound on PDP TV

2. Download Logic S/W by USB

1) Insert the USB into the USB jack of PDP set
2) Enter into the Factory mode using Factory Remote Control Key
Move to the "LOGIC USB D/L" menu as follows.
SVC → Logic USB D/L → If press Enter, it will start to download
After downloading, the set will be turn off and on automatically.

3) Check the version of Logic S/W

After the set is turn on, enter into the factory mode.
Move as follows : Control → PDP Option
Check the LOGIC SW VER & LOGIC SW CHECKSUM.
For 64" PDP TV Buzzing sound issue,
LOGIC SW VER : 12-08-01, LOGIC SW CHECKSUM : A6B3

Application Reference ( ) Only Defected sets ( ○ ) Whole sets ( )

Attachment Schematic Diagram ( ) Drawing ( ) None ( ○ )
VD Div. Global CS team Field Quality Group 2