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Community management is the process of building, nurturing, and engaging a

community of individuals around a common interest, goal, or activity. It involves


creating a sense of belonging and shared ownership among members of the community,
as well as facilitating communication, collaboration, and cooperation among them.

The role of a community manager is to facilitate and support the development of a


community by creating a positive environment, encouraging participation, resolving
conflicts, and providing resources and support to members. They act as a liaison
between the community and the organization or entity that owns or sponsors it.

Effective community management involves a variety of skills, including


communication, leadership, relationship-building, and problem-solving. It requires
a deep understanding of the community's needs, interests, and values, as well as an
ability to adapt to changing circumstances and challenges.

Examples of communities that require effective community management include online


communities, social media groups, customer communities, and communities of practice
in various fields. Good community management can help build a sense of loyalty and
trust among members, increase engagement and participation, and drive positive
outcomes for both the community and the organization or entity that supports it.

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