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FUNCTIONS AVAILABILITY

App for iOS and Android


→ App for smartphones/
:30
tablets available on re-
quest for forklift drivers
and fleet managers

Transmission defective Oil leak

Yes

Driver Michael
The forklift truck can no longer be started
description of failure

John Doe

Forklift truck does not start


Available as a portal
Oil leak version for desktop
→ Desktop version can
also be used by fleet
managers
Your fleet at a glance Request a service Manage repairs
The traffic light system al- Forklift trucks are easy to The app will send a push
lows you to see at a glance identify using the Service notification to your smart-
which of the trucks on your Manager app. Simply select phone to update you on the
list of forklifts are currently the correct entry in your progress of the truck repair.
being serviced. You can forklift truck list or scan the All appointments booked
track your repair requests corresponding QR code. In with the Linde technicians
at any time and view key the next step you can select will appear in the calendar
servicing and inspection the type of fault. You can view. Once the service is
appointments. This helps even upload photos of the complete, the app will up-
you keep your fleet orga- damage. Your repair request date the status of the fork-
nized. will either go to the fleet lift truck in the list. The
manager for confirmation or
will be sent directly to your
technician’s service report
will be stored in the repair LINDE SERVICE
MANAGER APP
Linde Service partner. request and can be acces-
sed via the app.

Contact your Linde partner


Stay organized Keeping service simple
to get started with the

©Syda Productions/stock.adobe.com
The organization manage- makes it easier to identify Service Manager app and transparent
ment tool in the desktop ver- specific forklift trucks in
sion allows you to indivi- case of a breakdown and to
dually manage the forklift select the right one when
trucks in your fleet. This submitting a repair request.

Printed in Germany 789.e.1.1018.IndA.Ki


LINDE SERVICE BENEFITS AT A GLANCE
The Linde Service
AT YOUR
FINGERTIPS Manager app is
a quick and easy
Our service: quick and easy EFFICIENCY
Service requirements cannot always be foreseen. Sometimes,
help is needed at short notice. Repairs that are booked using
→ Service status of all forklift trucks at a glance
→ Submit repair requests 24/7 way to create and
the hotline or via email can take a long time, and important in- → Ensures optimal fleet availability
formation that would help the service team is often not pro-
vided. With the Linde Service Manager app, simply scan the fork- manage repair
lift truck QR code and create a service request on your smart-
phone. A predefined list of faults ensures that the exact prob-
lem is recorded and helps your truck get back to work as soon requests.
as possible.

Your fleet: well planned and transparent TRANSPARENCY


The Service Manager app enables you to keep up to date with → Real-time repair status updates
the current service status of your forklift trucks. A digital forklift → Notifies you of servicing and inspection appointments
truck file means you can track all past repairs with absolute → Stores the repair request history for each forklift truck
accuracy. The Service Manager app also includes forklift trucks
from other suppliers and can be used with fleets of any size.
A maintenance plan helps you to organize scheduled service work.

USER-FRIENDLINESS
→ Easy to use
→ Predefined fault codes
→ Fast communication with Linde Service

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