Change is the raison d'être of business consulting. If the different
consulting jobs have something in common, it is that they contribute to the planning and implementation of changes in client organizations. Organizational change is fraught with pitfalls and difficulties. When managing change, consultants and clients often make the same mistakes, making changes creates resistance to change and paralyzes the entire process. The human dimension of organizational change is fundamental. The people who work in the organization, the managerial and technical staff and their workers are the ones who ultimately determine with their behavior what changes can be introduced in the organization. For an organization to change, the person must also change: The staff must understand, desire and implement changes that, at first glance, may seem only technological or structural, and the exclusive competence of top management, but that in practice will affect the working conditions, interests and satisfaction of many others. On the other hand, many environmental changes, such as the increased penetration of new information and communication technologies in all spheres of human life, considerably facilitate the changes that must be introduced within particular organizations. The proposals of the consultant who evaluates must always consider the resources and talent that the company has to make the most of them. Services must adapt to existing human and technological resources, complementing them. This will optimize the investment, without losing sight of the commitment to generate results.