ata Cara Menata Trolley 8.

   Tissue

9.   Sugar

TATA CARA MENATA TROLLEY 10. Tea

Tata Cara Menata Trolley 11. Coffe

Peralatan yang dibawa ke Trolley 12. Creamer

Peralatan yang di tata di Carry 13. Astray

Caddy :
14. Sewing kit
1.   Glass Wiper
15. Matches
2.   MPC
16. Candle
3.   Toilet Cleaner
Rak No. 2 Dari Atas :
4.   Floor Cleaner
1.   Sliper
5.   Soap
2.   Hanger
6.   Wood Polish
3.  Stationary kit : (envelope, writing
7.   Air Freshner paper, postcard, memo pad, guest
comment slip, ball point, , laundry
Alat-Alatnya : cleaning list, room service menu,
1.   Hand Glove door knob menu, Do Not Disturb
sign, telephone tend card, folder/hotel
2.   Toilet Bowl Brush promotion, TV/video programme
brosur)
3.   Sponge
4. Laundry bag
4.   Cleaning Cloth
Rak No.3 Dari Atas :
5. Chamois
1.   Bath Towel
6. Glass squeegee
2.   Hand Towel
7. Wet Mop
3.   Face Towel
8. Bucket dan mop presser
4.   Bath Mat
9. Dust mop
Rak No. 4 Dari Atas :
Rak paling Atas :
1.   Sheet
1.   Hand Soap
2.   Pillow Case
2.   Tooth Kit

3.   Comb

4.   Bath Foam

5.   Shampoo

6.   Shower Cap

7.   Disposal Bag

 Lembar penilaian (Tugas)
Lembar penilaian (Tugas

No. Kriteria Penilaian/bobot Skor Max Skor Total skor

perolehan No. Kriteria Skor Max Skor Total skor
Penilaian/bobot perolehan
I ATTITUDE
I ATTITUDE
a. Grooming
a. Grooming
  - Performance 5
  - Performance 5
Appereance Appereance

  - Personal Hygiene 5   - Personal Hygiene 5

b. Courtesy 10 b. Courtesy 10

c.Genaral knowledge 10 c. Genaral knowledge 10

II SKILL II SKILL

Trolley Preparation Trolley Preparation

a.  Cleaning 10 a.  Cleaning 10

b.  Set up b.  Set up

     Completely 30      Completely 30

    Tidyness 20     Tidyness 20

III Finish 10 III Finish 10

100 100

Total Skore Total Skore