TOURISM

The speed of growth of the Hospitality industry has taken the world by

storm. Various Sectors of the Hospitality Industry are taking the

hospitality industry forward at an envious pace. There are a lot of

contributors and success factors to the stupendous rate of growth of the

hospitality industry.

1. Ever-Expanding Tourism Industry

There is nothing stopping the growth of the tourism industry once the

situation normalizes. The number of international tourist arrivals has seen

a continuous rise over the past many decades.

The social life and the lifestyle of people all over the world are changing.

There is a wave of new trends that have caused the growth of the tourism

industry.

2. Customer Insights and Going Online

This one is one of the key success factors in the hotel industry. Service in

the hospitality industry holds the key. Customers are considered to be the

King.
Online review sites, travel sites, the web presence of hotels and tourism

directories along with technological advancements have helped in better

understanding of customers.

3. Mobile Devices, Apps, and the Internet

These are the key drivers helping the hospitality industry grow like never

before. We have an app for everything today and we have many apps to

aggregate all these apps.

Look at a few of the best Hospitality Apps and top Travel websites to help

you with apps and websites specific to the hospitality industry.

All these apps are getting us closer to our favourite destinations, hotels

and restaurants and, smartphones. They are making travelling and dining

extremely easy along with the Internet as the companion.

4. Innovation and Technology in the Hospitality Industry

Siri and Alexa are available in smart rooms. Various hotel chains are

coming up with excellent technological innovation to help hospitality

industry grow at a rapid pace.

The Future of Hospitality Industry will have artificial intelligence

dominating the show. Internet of Things (IoT) and several Hotel

Management software are already making a big difference.

Now the business is so computerised and technology-heavy that the human

error is eliminated and prevented in most of the cases.

This leads to better returns in the business and an overall increase in

productivity.

The people have been booking their trips from home and the businesses

are managing operations through software alowing team members to focus

on priorities.

5. The highly Versatile and Multi-Talented Workforce

The hospitality industry is dependent on the workforce.

The workforce is now educated, trained and experienced. They are the

people with the best ethics and morals and are taking the industry forward.

Top Hospitality Companies are now ensuring that they care for the

employees by providing the best perquisites and training for skills

enhancements. This has a major spillover effect in gaining competitive

advantages.

Conclusion

Here you go, some of the key success factors that would push the growth

of the hospitality industry further.

Technology would lead the way. Automation would be crucial and

customer insights are going to be the most important factors for success of

the industry overall.

Customer are going to rein as king as they have been doing so and service

would need to be personalized. VR and AR would help in that cause to

enhance customer satisfaction. Robots would handle the automated tasks

that requires less human interaction

Reference