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  • KOLIN Corrective Action Register

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    Subzone Three
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    This document is a corrective action report template that tracks complaints and their resolution. It includes fields to record the number and type of complaints, description of issues, root causes, corrective actions taken, and status updates. Complaint types include nuisance issues like sound, light, pollution, dust, traffic, and vibrations as well as relationship, process, and post-acceptance issues. Statuses track the ongoing validation and closure process.

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    KOLIN corrective action register

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    This document is a corrective action report template that tracks complaints and their resolution. It includes fields to record the number and type of complaints, description of issues, root causes, corrective actions taken, and status updates. Complaint types include nuisance issues like sound, light, pollution, dust, traffic, and vibrations as well as relationship, process, and post-acceptance issues. Statuses track the ongoing validation and closure process.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    10 views3 pages

    KOLIN Corrective Action Register

    Uploaded by

    Subzone Three
    This document is a corrective action report template that tracks complaints and their resolution. It includes fields to record the number and type of complaints, description of issues, root causes, corrective actions taken, and status updates. Complaint types include nuisance issues like sound, light, pollution, dust, traffic, and vibrations as well as relationship, process, and post-acceptance issues. Statuses track the ongoing validation and closure process.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 3

    LFJ-XX-XX-XX-XX-xxxxx

    CorrRegisterective Action
    Rev.xx Publish date

    n° of complaints = 0 % of actions closed = #DIV/0!

    Information about the incident / non-conformance Status of the complaint

    NR Responsible for
    Receipt
    Type Description Root cause Corrective action managing the Status Closure date
    date
    complaint
    Type Type
    1. Customer 1. Nuisance-sound
    2. Third Party 2. Nuisance-light
    3. Nuisance-pollution
    4. Nuisance-dust
    5. Nuisance-traffic
    6. Nuisance-vibrations
    7. Violence, harassment, human behavior
    8. Client relationship
    9. Issue between provisional and final acceptance
    10. Issue after final acceptance
    11. Complaint process
    Status
    1. Ongoing - validity check of the complaint notification
    2.Ongoing - communication sent to plaintiff - receipt of notification
    3. Ongoing - correction defined
    4. Ongoing - communication sent to plaintiff - proposal of correction
    5. Ongoing - proposed correction approved and awaiting implementation
    6. Ongoing - correction implemented
    7. Ongoing - correction verified and validated
    8. Ongoing - communication sent to plaintiff - validation of correction
    9. Closed - communication to plaintiff sent
    10. Closed - complaint not legitimate
    11. In discussion with plaintiff

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