Professional Documents
Culture Documents
Chapter 7
Chapter 7
DISCUSSION QUESTIONS
values and attitudes, and how these influence the behavior of its employees. Culture
affects how people experience an organization—that is, what it is like for a customer
In order to mold the values, norms, beliefs, and behaviors within the
persistent activity.
change and employee development can lead to a more engaged workforce and a
smoother transition.
organizational culture?
adapt quickly and effectively to internal and external pressures for change. A
corporate culture that consistently supports a positive psychological environment
culture.