Professional Documents
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Strama Exam
Strama Exam
CHAPTER 11
Corporate Social Responsibility (CSR)- It is a Natural Forces - The responsibility to lessen
business process which involves interaction or eliminate the harmful effects that
with stakeholder, the customer, supplier, businesses have on the environment.
employees and its communities towards
Demographic Factor - To characterize a
compliance with government policies,
population's traits that can be utilized in
environmental, social and economic
influencing a business's or venture's ability
concerns.
to succeed. Such age, gender, race,
5 E's CSR Programs are: ethnicity, socioeconomic status, and
lifestyle preferences.
• Education
• Electrification c. Societal Forces - The norms and beliefs of
• Environment Protection & the people in the community.
Preservation Employment Internal Drivers
&Livelihood
• Economic Empowerment a. Individual Behaviour - Observation of
business conduct. Better worker
Drivers of Corporate Social Responsibility productivity will be seen by companies that
External Drivers can recognize the essential personality
features of their personnel.
a. Regulation - Compliance with
government laws and policies of concerned b. Operation - The CSR Business
cities and municipalities in the form of Performance in terms of:
environmental compliance, community Principles - A business's dedication to acting
development, permits and others. sustainably on both the social and
b. Market Forces - All business operations environmental aspects and as good
deal with various market forces like: management of the environments in which
they operate.
Competition - The impact of rival
businesses that provide comparable goods
and services. These analyze the level of Policies Communicated - A fact-based tone
competition in a specific industry, taking that's not overly self-congratulatory. In
into account things like aggressive pricing, communications, be fair and sincere.
effective marketing, and entry obstacles.
Policies Implemented - The entire strategy a. Promote Policy and Legal Compliance and
used by businesses and organizations to Reporting
develop, carry out, and evaluate their CSR
b. Promote acceptable Strategic Operations
projects.
Impact
Best Practices - Can raise workplace morale
3. CSR as Corporate Philanthropy
and increase output, both of which have an
effect on how profitable the business can a. Support and access to basic needs like
be. Education
c. Strategies - To guarantee that your 3 IMPORTANT PRINCIPLES OF CORPORATE
company's corporate social responsibility SOCIAL RESPONSIBILITY
programs are effective.
1. Sustainability
Performance Data - Presents a way for
• most important aspect
businesses to assess whether they are
• Effect or impact to the communities
effective in bringing stakeholders
in terms of social, environment or
satisfaction through corporate citizenship
economic development.
and social responsibility.
• Ways not to compromise the future
Impact Data - Companies can increase needs of the future generations.
profits, support ethical growth, secure the
environment, and build their reputation and 2. Accountability
brand value by implementing socially • by being responsible for all
responsible strategies. undertakings
CORPORATE SOCIAL RESPONSIBILITIES 3. Transparency
APPROACHES AND PROGRAM
• act of open communication
Approaches gathered are: • reliable level of information
disclosure
• Clarity and accuracy.
1. CSR as value Creation/Innovation
Types of Corporate Social Responsibility
a. Business Mission/Vision
Traditional Conflict Model- In the
b. Promote competitive edge among traditional conflict model for corporate
competitors social responsibility, social values and
c. Integrate Business and community benefits are seen as in conflict with
shareholder profits. Under this model,
d. Skill Development/Human Capital corporations opting to practice forms of
Development social responsibility are likely to see added
2. CSR as Risk Management costs for doing so.
Added Value Model- A second model for Another Type of CSR (according to prof.)
conceptualizing corporate social
Philanthropic Responsibility - refers to a
responsibility is to see social and
business’s aim to actively make the world
environmental commitments as a means to
and society a better place.
increase profit. While proponents of this
model tend to acknowledge that conflicts Environmental Responsibility - refers to the
persist in business decisions, they also belief that organizations should behave in
believe that CSR investments are also as environmentally friendly a way as
capable of generating new revenues. possible. It’s one of the most common
forms of corporate social responsibility.
Multiple Goals Model- a third model for
corporate social responsibility posits a role Economic Responsibility - is the practice of
for social values in corporate decisions that a firm backing all of its financial decisions in
are untethered to economic values. Under its commitment to do good in the areas
this model, corporations have goals beyond listed above. The end goal is not to simply
shareholder value, including the maximize profits, but make sure the
enhancement of their community without business operations positively impact the
respect to monetary gain. environment, people, and society.
Ethical Responsibility - is concerned with c. increased sales and customer loyalty
ensuring an organization is operating in a
d. increased ability to attract and retain
fair and ethical manner.
employees
Advantages of CSR
e. reduced regulatory oversight
a. improved financial performance
f. easier access to capital
b. enhanced brand image and reputation
Disadvantages of CSR
a. less profit
b. competitive disadvantage
c. loss of focus
d. lasting impact
e. costs