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KPI´s

Al 19/01/2017
SPH SPH bruto SPH Validado 0.70
PARADA VEGA ANA PATRICIA 0.00 0.00 0.60
Martínez Ordoñez Noemí Cristina 0.50 0.50
0.50
HERNANDEZ CHAVARRIA HUGO ARTURO 0.17 0.17
TOLEDO CAMPOS HERI YAIR 0.00 0.00 0.40
HERNANDEZ GARCIA EMILY 0.33 0.33 0.30
VIDES HURTADO CASSANDRA 0.17 0.17
0.20
RODRIGUEZ REGALADO KARINA SUSANA 0.17 0.17
0.10
LEYVA BARRIENTOS SAMUEL 0.33 0.33
GUARNEROS RESENDIZ JOSE EDUARDO 0.17 0.17 0.00

Martínez Ordoñez Noemí Cristina


PARADA VEGA ANA PATRICIA
ROSALES GARDUÑO ANNET MONTSERRAT 0.33 0.17
LEAL FALCON JAMES OMAR 0.33 0.33
FERREIRA MADRIGAL MARIO EFRAIN 0.50 0.50
PIZAÑA CANEDO ALEJANDRO 0.17 0.17
GOMEZ VAQUEZ NADXIIELII 0.67 0.67
GOMEZ VAZQUEZ XUNAXI ASUNCION 0.17 0.17
GUTIERREZ PANIAGUA RICARDO 0.00 0.00
NAYELI TATIANA CARRANZA CARRILLO 0.00 0.00
ANA RUTH AGUIRRE TORRES 0.00 0.00
JAIME DANIEL TECALERO LICONA 0.50 0.50
EDGAR GARCIA OLIVA 0.33 0.33
JOSE LUIS ARRELLANO VALDIVIA 0.33 0.17
% Tiempo hablado % Contacto % conversión a venta
HERNANDEZ CHAVARRIA HUGO ARTURO 71% 84% 1%
EDGAR GARCIA OLIVA 70% 57% 1%
VIDES HURTADO CASSANDRA 68% 61% 1%
LEAL FALCON JAMES OMAR 66% 66% 1%
GOMEZ VAZQUEZ XUNAXI ASUNCION 66% 67% 0%
Martínez Ordoñez Noemí Cristina 65% 77% 1%
PARADA VEGA ANA PATRICIA 62% 28% 0%
PIZAÑA CANEDO ALEJANDRO 62% 45% 1%
LEYVA BARRIENTOS SAMUEL 60% 55% 1%
JAIME DANIEL TECALERO LICONA 60% 67% 2%
ROSALES GARDUÑO ANNET MONTSERRAT 60% 52% 1%
HERNANDEZ GARCIA EMILY 59% 71% 1%
RODRIGUEZ REGALADO KARINA SUSANA 56% 66% 1%
GOMEZ VAQUEZ NADXIIELII 55% 68% 2%
FERREIRA MADRIGAL MARIO EFRAIN 53% 83% 2%
JOSE LUIS ARRELLANO VALDIVIA 48% 77% 0%
GUARNEROS RESENDIZ JOSE EDUARDO 40% 69% 1%
TOLEDO CAMPOS HERI YAIR 0% 0% 0% IA
GUTIERREZ PANIAGUA RICARDO 0% 0% 0% A RR
V
NAYELI TATIANA CARRANZA CARRILLO 0% 0% 0% C HA IDE
Z V
ANA RUTH AGUIRRE TORRES 0% 0% 0% NDE
A
RN GO
HE
100%

90%

Ocupación % Ocupación % Aux Baño % Aux Break % Aux couching


PARADA VEGA ANA PATRICIA 93% 1% 6% 4% 80%
Martínez Ordoñez Noemí Cristina 95% 2% 3% 4%
HERNANDEZ CHAVARRIA HUGO ARTURO 92% 2% 7% 2% 70%
TOLEDO CAMPOS HERI YAIR 0% 0% 0% 0%
HERNANDEZ GARCIA EMILY 88% 4% 8% 3%
VIDES HURTADO CASSANDRA 92% 2% 6% 2% 60%
RODRIGUEZ REGALADO KARINA SUSANA 91% 2% 7% 4%
LEYVA BARRIENTOS SAMUEL 94% 1% 5% 0% 50%
GUARNEROS RESENDIZ JOSE EDUARDO 95% 0% 5% 1%
ROSALES GARDUÑO ANNET MONTSERRAT 93% 1% 6% 4%
LEAL FALCON JAMES OMAR 91% 2% 6% 2% 40%
FERREIRA MADRIGAL MARIO EFRAIN 89% 4% 7% 3%
PIZAÑA CANEDO ALEJANDRO 91% 2% 7% 4% 30%
GOMEZ VAQUEZ NADXIIELII 92% 8% 0% 3%
GOMEZ VAZQUEZ XUNAXI ASUNCION 92% 2% 6% 0%
GUTIERREZ PANIAGUA RICARDO 0% 0% 0% 0% 20%
NAYELI TATIANA CARRANZA CARRILLO 0% 0% 0% 0%
ANA RUTH AGUIRRE TORRES 0% 0% 0% 0%
10%
JAIME DANIEL TECALERO LICONA 95% 1% 4% 1%
EDGAR GARCIA OLIVA 98% 2% 0% 2%
JOSE LUIS ARRELLANO VALDIVIA 94% 0% 6% 3% 0%
n
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pac xB
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A
%
0%
n
ció a
up
a
uxB
O c A
% %

Eric Retardos Faltas


PARADA VEGA ANA PATRICIA 0 2
4
HERNANDEZ CHAVARRIA HUGO ARTURO 1 1
RODRIGUEZ REGALADO KARINA SUSANA 1 1 3
ROSALES GARDUÑO ANNET MONTSERRAT 1 1
LEAL FALCON JAMES OMAR 0 1 2
GOMEZ VAQUEZ NADXIIELII 0 1
GOMEZ VAZQUEZ XUNAXI ASUNCION 0 1 1
GUTIERREZ PANIAGUA RICARDO 1 1
Martínez Ordoñez Noemí Cristina 0 0 0

HERNANDEZ CHAVARRIA HUGO ARTURO


PARADA VEGA ANA PATRICIA
TOLEDO CAMPOS HERI YAIR 2 0
HERNANDEZ GARCIA EMILY 1 0
VIDES HURTADO CASSANDRA 0 0
LEYVA BARRIENTOS SAMUEL 0 0
GUARNEROS RESENDIZ JOSE EDUARDO 0 0
FERREIRA MADRIGAL MARIO EFRAIN 3 0
PIZAÑA CANEDO ALEJANDRO 1 0
NAYELI TATIANA CARRANZA CARRILLO 1 0
ANA RUTH AGUIRRE TORRES 1 0
JAIME DANIEL TECALERO LICONA 0 0
EDGAR GARCIA OLIVA 0 0
JOSE LUIS ARRELLANO VALDIVIA 0 0
0.00
0.10
0.20
0.30
0.40
0.50
0.60
0.70
PARADA VEGA ANA PATRICIA

Martínez Ordoñez Noemí Cristina

HERNANDEZ CHAVARRIA HUGO ARTURO

TOLEDO CAMPOS HERI YAIR

HERNANDEZ GARCIA EMILY

VIDES HURTADO CASSANDRA

RODRIGUEZ REGALADO KARINA SUSANA

LEYVA BARRIENTOS SAMUEL

GUARNEROS RESENDIZ JOSE EDUARDO

ROSALES GARDUÑO ANNET MONTSERRAT

LEAL FALCON JAMES OMAR

FERREIRA MADRIGAL MARIO EFRAIN

PIZAÑA CANEDO ALEJANDRO

GOMEZ VAQUEZ NADXIIELII

GOMEZ VAZQUEZ XUNAXI ASUNCION

GUTIERREZ PANIAGUA RICARDO

NAYELI TATIANA CARRANZA CARRILLO

ANA RUTH AGUIRRE TORRES

JAIME DANIEL TECALERO LICONA

EDGAR GARCIA OLIVA

JOSE LUIS ARRELLANO VALDIVIA


SPH bruto
SPH Validado
90% 2%

80%

70%

60%

50%
1%
40%

30%
% Tiempo hablado
% Contacto
20%
% conversión a venta

10%

0% 0%
L AT S
U RO DRA ION ICIA UE R A NA AIN DO RDO RE
T C R R R R R
AR SSA
N N T AM TSE S
SU IO E DUA RIC
F A O
O A A SU PA S S N A E RET
G C I NA NTO MO RIN AR SE A
GU GUI
R
HU DO N AX A A IE T A L M JO IA
IA A U G R N E K A IZ N A
A RR URT EZ X VE BAR AN ADO RIG ND PA UTH
V H U A L D E Z R
HA IDES AZQ
D VA UÑO GA MA S
RE ERR
E A
C A RA LEY D RE A S I A N
V V T
DE
Z
EZ
P
G AR UEZ EIR ER
O
GU
N M R N
A ES IG FER AR
RN GO AL ODR
HE S GU
RO R
100%

90%

80%

70%

60% PARADA VEGA ANA PATRICIA Martínez Ordoñez Noemí Cristina


HERNANDEZ CHAVARRIA HUGO ARTURO TOLEDO CAMPOS HERI YAIR
HERNANDEZ GARCIA EMILY VIDES HURTADO CASSANDRA
50% RODRIGUEZ REGALADO KARINA SUSANA LEYVA BARRIENTOS SAMUEL
GUARNEROS RESENDIZ JOSE EDUARDO ROSALES GARDUÑO ANNET
MONTSERRAT
40% LEAL FALCON JAMES OMAR FERREIRA MADRIGAL MARIO EFRAIN
PIZAÑA CANEDO ALEJANDRO GOMEZ VAQUEZ NADXIIELII
GOMEZ VAZQUEZ XUNAXI ASUNCION GUTIERREZ PANIAGUA RICARDO
30% NAYELI TATIANA CARRANZA CARRILLO ANA RUTH AGUIRRE TORRES
JAIME DANIEL TECALERO LICONA EDGAR GARCIA OLIVA
JOSE LUIS ARRELLANO VALDIVIA
20%

10%

0%
n o k g
ció Bañ r ea hin
a B c
up Au
x
ux co
u
Oc % A x
% % Au
%
%
0%

Oc
up

0
1
2
3
4
ació
n

PARADA VEGA ANA PATRICIA


Au
x B

HERNANDEZ CHAVARRIA HUGO ARTURO



o

RODRIGUEZ REGALADO KARINA SUSANA


Au
x Bre

ROSALES GARDUÑO ANNET MONTSERRAT


ak

A uxc

LEAL FALCON JAMES OMAR


ou
chi
ng

GOMEZ VAQUEZ NADXIIELII

GOMEZ VAZQUEZ XUNAXI ASUNCION

GUTIERREZ PANIAGUA RICARDO

Martínez Ordoñez Noemí Cristina

TOLEDO CAMPOS HERI YAIR

HERNANDEZ GARCIA EMILY

VIDES HURTADO CASSANDRA


Eric

LEYVA BARRIENTOS SAMUEL

GUARNEROS RESENDIZ JOSE EDUARDO

FERREIRA MADRIGAL MARIO EFRAIN

PIZAÑA CANEDO ALEJANDRO

NAYELI TATIANA CARRANZA CARRILLO

ANA RUTH AGUIRRE TORRES

JAIME DANIEL TECALERO LICONA

EDGAR GARCIA OLIVA

JOSE LUIS ARRELLANO VALDIVIA


Faltas
Retardos

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