Work Exposure in

Curriculum Vitae

BAHARUL ISLAM
CONTACT NO:+91 9999133320 , +91 9999372835
Email ID: baharul2002@rediffmail.com
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CAREER OBJECTIVE

To become a part of challenging team and to update myself with latest technologies and put in my
efforts for the growth of the organization enable myself to achieve and surpass corporate and
personal goal.

OPERATING SYSTEM SKILLS

Installation & Configuration of Windows 95, 98, ME, 2000 Pro, XP Pro, 2003 Server

EDUCATIONAL QUALIFICATION

B.E June, 2004 Sri Siddhartha Institution of Technology, Tumkur (KARNATAKA)

VisveswaraiahTechnology University (VTU), 63.33%

XII May, 2000 K.V.NO.1, Jalahalli west Bangalore, C.B.S.E, 60%

X May. 1998 K.V.NO.1, Jalahalli west Bangalore, C.B.S.E, 66%

OTHER COMPUTER COURSES

• 3 Months course in Hardware & Networking from HCL, Noida.

• Proficient in MS-Office

WORK EXPOSURE

• Worked with Tata Indicom, Chandigarh as a Customer Care executive for 11 Months.
• Worked with Microland, New Delhi as a Helpdesk co-ordinator for 8 months.
• Presently Working with Wipro InfoTech Ltd., Gurgaon as a Engineer-Helpdesk
Management from Feb, 08 to Till Date.

Client Side Exposures

1. Worked in EXL, Noida from April, 2007 to Dec, 2007

1. To Resolve The Problems through Telephonic and Remote Desktop.

2. To Install O.S & Client Applications.
3. To Install Network Printers, Scanners.
4. To look into the various problems regarding LAN at client site.
 5. To troubleshoot software & hardware related problems.
6. To log the call in Dell for Faulty parts of the System.

2. Presently Working in Networking 18 India Ltd. , Noida from Feb,2008 to Till Date

1. Working in Team
2. To troubleshoot hardware related problems with Dell
3. Resolve some Problems through Telephonic and Remote Desktop.
4. To maintain the call records logged in the Application till the closer of the call.

STRENGTHS

• Able to work in 24*7 Environment

• Able to work in Team
• Can work as a Team Leader

EXTRA CURRICULAR ACTIVITIES

• Hobbies like listening music and interacting with new people.

• Playing Football.

PERSONAL DETAILS

DATE OF BIRTH: 8th May 1983

FATHER'S NAME: Mr. Jaharul Islam

PERMANENT ADD: Vill- Roypur, P.O Dakhin Chatra, 24 Parganas (N), West Bengal-743247

CURRENT ADDRESS: House No. 85, Gali No.2, Sakti Vihar, Near Meetapur Chowk, Badarpur, New
Delhi-110044

Current Location: New Delhi

Expected Location: Any Where

PLACE:

DATE: (BAHARUL ISLAM)