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Emad Farahzadi
Melbourne Australia   |   +61 452 642 746 |   emad.nematy@gmail.com

Summary
Dynamic and results-driven Sales/Technical Consultant with 20+ years of experience in driving sales growth, IT Architecture, Professional Data
Storage Consultant, Project Management, Training, and exceeding targets. Adept at building and maintaining strong relationships with
customers, delivering exceptional customer service, and providing innovative solutions to meet their needs. Strong track record of success in
prospecting, negotiating, and closing sales.
Skills
 Communication / Soft Skills  Sales / Presales / Post sales
 Professional Service / Data Management  Customer relationship management
 Customer service  Consultative sales approach
 Project Management (PMP certified)  Sales forecasting and pipeline management
 Time management  Proficient in MS Office and CRM software
 Teamwork
Technical Skills
 FCP, iSCSI, FCoE, NVMe  Solutions of NetApp, Cisco, VMWARE, EMC, DELL
 NAS/SAN protocols  Artificial Intelligence
 Cloud (Public, Private & Hybrid)  OpenStack
 Converged & HCI  Big Data / Dara Management
 Containers, Docker & Kubernetes  Snapshot, Data Replication, and DR
 Hyper-V   Commvault
Experience
INFORMATION TECHNOLOGY CONSULTANT | 02/2022 - 03/2023
Lajevard Techwin - Tehran, Iran, Iran
 Shared product knowledge with customers while making personal recommendations and maintained friendly and professional customer
interactions.
 Led sales calls with team members to establish sales and customer retention goals and grew the number of customers.
 Determined merchandise price schedules and discount rates and monitored customers' preferences to determine the focus of sales efforts.
 Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
 Achieved company growth and brand development through market expansion and sales.
SALES REPRESENTATIVE | 06/2021 - 10/2021
Wyndham Destinations Asia Pacific - Gold Coast, Qld, Australia, QLD
 Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
 Placed orders and answering customer questions in person, through email, and over the phone to maximize customer service.
 Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
 Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and
annual territory analyses.
 Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

INFORMATION TECHNOLOGY CONSULTANT | 10/2015 - 02/2021

Lajevard Techwin - Tehran, Iran, Iran
 Established and maintained effective working relationships with customers to maximize involvement and support for initiatives and
assessments.

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Installed routine network software and hardware, and replacement of network and workstation components.
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Coordinated and supported the implementation of new software/hardware and assisted in coordinating joint team implementation and testing
between systems.
 Assisted with continuous improvement principles to ensure system optimization.
 Managed equipment placement, power management, infrastructure expansion, security, and data center modifications.
DATA STORAGE, NETWORK & SECURITY CONSULTANT | 11/2013 - 02/2015
Lajevard Techwin - Iran
 Assessed and analyzed the organization's existing data storage, network, and security infrastructure to identify improvement areas and make
recommendations.
 Designed and implemented new data storage and network solutions that meet the needs of the organization while ensuring data security and
compliance.
 Collaborated with other IT professionals and departments within the organization to ensure that data storage, network, and security systems
are properly integrated and functioning correctly.
 Provided ongoing support and maintenance for the data storage, network, and security systems, including monitoring for security threats and
implementing security measures to prevent data breaches.
 Developed and implemented disaster recovery plans to ensure that critical data is protected and can be restored in the event of a system
failure or disaster.
DATA STORAGE CONSULTANT | 04/2013 - 11/2013
Ingram Micro Gulf - Dubai, UAE
 Conducted needs assessments and analyzed data storage requirements of clients to identify areas for improvement or optimization.
 Designed and implemented effective data storage solutions that meet clients’ specific needs, considering budget, scalability, and security
factors.
 Collaborated with other IT professionals, such as network engineers and system administrators, to ensure that data storage solutions are
integrated seamlessly with other IT infrastructure components.
 Provided training and support to clients on using and maintaining data storage systems, including troubleshooting and problem resolution.
 Stayed up to date with the latest trends and developments in data storage technology, and recommended to clients how to leverage these
advancements to improve their operations.
PROFESSIONAL SERVICES CONSULTANT | 07/2008 - 04/2013
NetApp - Dubai, UAE, UAE
 Consulted with clients to understand their business requirements and provide recommendations for solutions that meet their needs.
 Collaborated with other members of the NetApp team to develop project plans and deliverables.
 Implemented and configured NetApp products, including storage systems, data protection solutions, and cloud-based offerings.
 Troubleshoot technical issues and guide clients on best practices for using NetApp products.
 Provided training and documentation to clients on how to use NetApp products effectively.
PROJECT MANAGER & PROFESSIONAL SERVICES ENGINEER | 09/2009 - 07/2012
NetApp - Dubai, UAE
 Install and configure software and hardware systems, including storage systems, networking equipment, and servers.
 Collaborate with cross-functional teams to ensure project goals are aligned with business objectives.
 Provide technical support to customers, troubleshoot, and resolve problems on time.
 Manage project risks, issues, and changes, and communicate project status to stakeholders.
 Develop custom solutions for customers, including designing and implementing complex storage and data management systems.
Education
University of Melbourne - Melbourne, Australia | Master of Information Systems
01/2020
University of Wollongong - Wollongong, Australia | Bachelor of Science
Computer Science, 01/2014

Certifications
 Graduate Certificate Network & Security, Monash University; 2015.
 NCDA - NetApp.
 NCIE - NetApp.
 CCNP DATA CENTER - Cisco.
 Storage Networking Industry Association - SNIA.
 NetApp Certified Storage Associate – Hybrid Cloud (NCSA-HC) - NetApp.

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 NetApp Accredited Service Engineer - NetApp, Issued Sep 2017

 IT Information Library Foundations Certification (ITIL) - University of Melbourne.
 COBIT5 - University of Melbourne.
 TOGAF® Certification Program - University of Melbourne
 PMP