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Test 2 Review Questions - CMFO
Test 2 Review Questions - CMFO
Test 2 Review Questions - CMFO
C) behaviour other than written or spoken language that creates meaning for someone.
2) Behaviour other than written or spoken language that creates meaning for someone is
A) immediacy.
B) affect display.
C) adaptors.
D) non-verbal communication.
3) The main channel we use to communicate our feelings and attitudes toward others is
A) non-verbal communication.
B) kinesics.
C) personal space.
D) adaptors.
4) We are more likely to use non-verbal cues than verbal cues to signal
A) multichannelled
B) often ambiguous
C) continuous
D) culture-based
A) facial expressions.
B) human movement and gestures.
C) vocal cues.
D) eye contact.
7) When we manipulate our appearance because we are attracted to someone, we are in the
stage of
A) appeals to invitation.
B) preening behaviour.
C) courtship readiness.
D) positional cues.
D) express emotion.
9) The secret handshake you and your childhood friends used is an example of
A) an illustrator.
B) an emblem.
C) an affect display.
D) a regulator.
10) In response to your request to borrow a sweater, your roommate says "yes," but frowns while
speaking. Your conclusion that your roommate is not happy about lending you the sweater is
11) The word that indicates a person, thing, event, or feeling is the
A) symbol.
B) referent.
C) thought.
D) connotative meaning.
A) words.
B) symbols.
D) connotations.
13) When we label someone, it changes our attitude towards that person. This demonstrates that
B) is culturally independent.
A) symbolic interaction.
B) linguistic determinism.
C) referent interaction.
D) semantics.
16) The theory stating that "as a society we are bound together because of our common use of
symbols" is known as
A) symbolic interaction.
B) linguistic determinism.
C) referent interaction.
D) bypassing.
A) conveys feelings.
D) creates content.
20) People who use either–or language or words like never or always are using
A) dating
B) indexing
C) allness
D) polarization
C) Interactional synchrony.
A) regulators.
B) emblems.
C) illustrators.
D) affect displays.
23) Interpersonal conflict is defined as
B) a struggle that occurs when two people cannot agree upon a way to meet their needs.
C) you become aware that there are differences between you and another person.
D) resolution stage
26) Conflicts stemming from differences in ideas, definitions, perceptions, or goals are
A) mythical conflicts.
B) simple conflicts.
C) ego conflicts.
D) pseudo conflicts.
27) Conflict that helps build new insights and establishes new patterns in a relationship is
A) destructive conflict.
B) instrumental conflict.
C) constructive conflict.
D) simple conflict.
28) Checking your perceptions, listening between the lines, and establishing a supporting climate
A) simple conflict
B) ego conflict
C) complex conflict
D) pseudo conflict
B) Partners should listen and ask questions and give feedback to test understanding.
D) Partners should refrain from hurling personal attacks and take time to cool off.
B) control verbal messages and enable their emotional meaning to be made clear.
33) Which of the following is NOT one of the ways non-verbal cues help us manage verbal
messages?
34) When you respond to a request only by shaking your head up and down, you are illustrating
that nonverbal cues collaborate with verbal cues in what way?
35) In response to your mother's question, "Where are the car keys?" you point to the hall table
and say, "Over there." You are illustrating which relationship of verbal and non-verbal cues?
36) When you use eye contact, raise your eyebrows, and open your mouth and your friend stops
talking so that you can speak, you are demonstrating what about non-verbal cues?
37) You grimace your face when telling about your visit to the dentist. You are illustrating what
38) When you tell a job interviewer that you are pleased for the opportunity to interview, and at
the same time you are smiling, practising direct eye contact, and maintaining a firm handshake,
39) The theory that suggests that we interact with others by adapting to what others are doing is
called
B) Interactional synchrony.
40) When we respond to the non-verbal communication cues of the people around us, we are
A) Interactional synchrony.
B) refrain from personally attacking each other and take time to cool off.
D) listen carefully and test their understanding of the message with questions and feedback.
43) Which of the following best describes the perspective of a destructive conflict?
A) win–lose
B) win–win
C) lose–lose
D) constructive-destructive
45) In which of the following situations is a conflict the LEAST likely to arise?
46) The belief that we should eliminate conflict from our relationships reflects the myth that
48) The notion that mutual influence is an essential element of relating to others supports the
principle that
A) power is circumstantial.
B) power is negotiated.
49) A conflict style that involves backing off, distracting, or sidestepping the conflict is
A) collaborative style.
B) avoidance style.
C) competitive style.
D) accommodation style.
B) constructive-destructive
B) Relationship in which one partner has a greater need for the other to meet his or her needs.