University of Panama

Assignment#1 Business Environment

 Aneibis Acevedo
 Joshua Vergara
 Esther Herrera
 José Castillo

I. Read the article above and answer the following questions:

1. How much time each day do UK office workers spend not working?
54 minutes Gossiping
16 minutes flirting
14 minutes surfing the internet
9 minutes sending e-mails

2. What’s their most popular non-work activity?

The most popular activity the do is Gossiping

3. How much time each day do they spend using the computer for non-work activities?
14 minutes surfing the internet
9 sending e-mails
Shopping online
 4. What percentage of Italian office workers flirt in the office?
4 out of 10 people or 40% of office workies flirt in the office

5. What do some employers do to reduce absenteeism in the office?

many companies use filters to present surfing, and even turn off coffee machines to
prevent gossip

6. What do some employers do to make their staff happier at work?

Employers say that to make employees happier, they laugh with them, and they
socialize.

7. Imagine if you are the manager of a company, what would you do about these
activities?
Attract attention through a memo, and if the activities continue, comes the dismissal.

II. Listen to Maria , a customer sales assistant, describing how she spends a typical
day. Tick the activities she mentions.

● write letters
● send emails
● do filing
● surf the net
● have meetings
● write reports
● speak to customers
● arrange travel
● fill in timesheets
● write minutes
● fill in forms
● send faxes
● gossip
● make coffee
● book meeting rooms
● distribute the post

III. Listen again and decide if the sentences are true or false.

1. __true___Maria makes coffee before her morning meeting.

2. __true___In the morning she meets people from all over the world.
3. __true___She has to make a lot of phone calls at her job.
4. __false__She doesn’t like sending emails because it’s boring.
5. __false _She surfs the Net five or six times during the day.

IV. Go and search about a company that is well-known in our country.

What do they sell?
Where are they located?
Why is it a well-known company?
Dove Company

sells: Dove sells body washes. Beauty bars, lotions. Her Care (Shampoo, conditioner,
creams, etc.).

Where are they located?

This company is located in the United States

Why is it a well known company?

Dove is famous for its advertising campaigns featuring real women and flecing from
stereotypical and thin models, its slogan betting an the real beauty of women has been a
worldwide symbol.

V. Read the information about Amazon’s company and answer the following
questions.

1. How many people work for Amazon?

The market estimates that Amazon has a workforce of over 1.5 million people worldwide.

2. What are some of Amazon's key features?

It is an American e-commerce retailer that offers a wide range of products, including books,
music, movies, and computers. It also offers web-based services, manufactures electronic
devices such as Kindle and tablets, and offers self-publishing services.

3. How does it manage all the data?

Amazon is fully managed by Amazon Relational Database Service (Amazon RDS), which
automates time-consuming administrative tasks such as hardware provisioning, database
configuration, patching, and backups.

4. Does anything ever go wrong?

As a result, Amazon is seeing a sharp increase in "unwanted" departures, workers the
company doesn't want to lose, according to internal data. That rate was at 5% from 2016
through mid-2021, but as of June 2021 through last month it has more than doubled.
In picture 2 Richards introduces Lisa to Sara Parkes. Who says what? Write R, L or S
next to the expressions.

1. Sorry, Richard ____L____

2. No problem _____R_____
3. Have you got a moment____R_____
4. I’d like you to meet Lisa Scacchi, my new PA_____R___
5. This is Sara Parkes, our Accounts Manager_____R_____
6. Pleased to meet you_____L____
7. It’s nice to meet you_____S_______