Job Description

Job title Engagement Manager

Department Development
Reports to (Position Title) Director of Development

This document outlines the output and key accountabilities required of the post holder, as well as
skills, qualifications and experience needed in order to carry out the role. It is not a definitive list.

Purpose of the role

The principal duties of the post-holder will be to effectively manage all aspects of engagement activities in
support of alumni relations and fundraising, as well as being the primary point of contact for alumni and friends.
Background information

Based at Gonville and Caius College, Trinity Street, Cambridge, CB2 1TA.
37.5 hrs/week; some weekend and/or evening work may be required in order to
Hours of work
fulfil the requirements of the role
Contract type Full time & Permanent

FTE 1.0

Qualifications Degree level or equivalent

• Project management
Key skills • Interpersonal and communication
• Organisational
Previous experience in events organisation/management or customer-facing
Work experience
project management role
Budget responsibilities With Director of Development, managing events budget
Main duties and Responsibilities
• Acting as first point of contact for alumni, Fellows, staff, students and friends of the College
ENGAGEMENT MANAGEMENT AND DONOR STEWARDSHIP
• Management of the full programme of events in support of alumni relations and fundraising
• Take a creative approach to the annual events programme in support of the development and alumni
relations strategy
• Liaising with alumni volunteers to support them in organising events
• Working closely with Director of Development and Deputy Development Director on donor engagement and
stewardship events
• Working closely with the Conference Office and Catering in meticulous planning and execution of
development and alumni relations events
• Attending events to ensure smooth running; this can vary from attending events in part (e.g. at the
beginning) or wholly
OFFICE MANAGEMENT
• Managing the central, shared Development Office e-mail box
• Co-ordinate regular updates on the Royal Albert Hall events followed by ticket sales and reconciliation of
sales for the Caius Box at the Royal Albert Hall (with support from the Engagement Assistant)
Main duties and Responsibilities
• Managing mass mailings (with support from the Engagement Assistant)
SUPPORTING DIRECTOR OF DEVELOPMENT
• Managing Director’s diary, including arranging meetings with donors, potential donors and other key alumni
and friends
• Co-ordinating internal and external meetings
• Representing Director of Development at College’s Heads of Departments meetings
OTHER
• Line managing the Engagement Assistant
• As needed, supporting the Development Office colleagues at particularly busy periods, some of which may
fall at the weekend

FURTHER REQUIREMENTS & INFORMATION RELEVANT TO THE ROLE

Additional role requirements Yes No
DBS check x
Lone working x
Manual handling x
Working at height x
Uniform required x
Training requirements iHasco ID Duration Yes No
Anti-Bribery 113 29 x
Bullying & Harassment for Employees 108 22 x
Cyber Security Awareness 6428 39 x
Display Screen Equipment 2571 32 x
Equality, Diversity & Inclusion 3874 60 x
Fire Awareness 415 30 x
GDPR UK: Essentials 3627 38 x
Health and Safety Essentials 2227 48 x

Team Responsibilities
• Participate in team meetings when required.
• Share ideas for improvements.
• Help other employees when you have spare capacity or time.
• Help cover staffing shortfalls when required.
• Help to keep the department calm by working well and showing consideration for others.

Health and Safety

All employees must adopt a responsible attitude towards health and safety and to comply with any
procedures as required by the College in order to ensure the health and safety of themselves, their
colleagues and any other persons that may be affected by their actions. They must be prepared to
undertake any training provided in relation to health and safety or which is identified as necessary
in relation to their work.

Continuous Professional Development

Caius is supportive of continuous professional development and opportunity for training and
development will be provided.
 Person Specification

Job title Engagement Manager

Department Development

Reports to Director of Development

Criteria Assessment

Essential/
Desirable
Method:
A - Application
I - Interview
T - Test
• Degree level or equivalent E A
Qualifications
and training • Evidence of continuous professional development in fields relevant to the
D A, I
role (e.g. event and/or project management)
• Experience of events or project management in the relevant setting (e.g.
E A, I
membership, higher education or PR organisation)
• Experience project managing and delivering a wide range of engaging
D A, I
events for diverse audiences
• Experience in alumni relations D A, I
Knowledge, • Excellent IT skills with good working knowledge of MS Office products
E A, T
skills and proven and CRM data]bases
abilities • Excellent organisation and project management skills E A, T, I
• Excellent written and oral communication skills E A, T, I
• Ability to think creatively E A, T, I
• Ability to work independently and as part of a team E A, I
• Understanding of the Collegiate Cambridge and the higher education
D A, I
environment
• Empathy E T, I
• Exceptional attention to detail E A, T, I
• Confidence E T, I
Behaviours
• Ability to deal with a wide range of people E T, I
• Self-motivated E I
• Flexible attitude to working hours E A, I

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