AMNINDER KAUR

Canada · (519) 731-7624 · kauramninder04@gmail.com

Personable and dedicated Customer Service Representative with extensive experience in

industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport
with clients. I am motivated to maintain customer satisfaction and contribute to company
success. Articulate, enthusiastic and results-oriented with demonstrated passion for building
relationships, cultivating partnerships, and growing businesses.

EXPERIENCE

June 2021-December 2021

STAPLES, CUSTOMER SERVICE REPRESENTATIVE, WEST VANCOUVER
Ensuring satisfaction level of customers in copying center.
Helping senior citizens in using self-serve machines.
Providing knowledge to customers about latest devices and in-store products.
Promoting donations for school children to afford school supplies.
Demonstrating proper customer service to make every customer happy and resolve all the issues
of every client.
Enrolling new business customers and looking into their interests with staples.

JUNE 2021 TO PRESENT

CUSTOMER SERVICE REPRESENTATIVE
AESTHETIC GEARS CO, TORONTO, ONTARIO
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly
service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security
practices.

JAN 2021- JUNE 2021

Sales associate
GAP, BRAMPTON, ONTARIO
opening and closing the store
Assisting the management to reach sales Potential
Closing Registers and Tills
Maintaining appearance of the Store

AUGUST 2021 – PRESENT

SECURITY OFFICER
GREATER TORONTO AREA, ONTARIO
Supervising the Team to Perform daily tasks.
Surveillance of Cameras
Regular audits with badges and contractors list
Regular updating HR and LP for potential threats.
Maintaining safety protocols
Handling schedules EDUCATION
2019 - 2021
HOSPITALITY MANAGEMENT, CAMBRIAN COLLEGE
• Foundation of Hospitality Managements.
• Business Communication.
• Cost Control in Hospitality.
• Digital Marketing & Sales.
• Database Management.

May 2019
High school diploma, ARMY PUBLIC SCHOOL, INDIA
Completed High school Diploma with overall A+ grade.
STUDENT OF THE YEAR 2019
Volunteer in sustainable development group, Patiala.
Leader of the youth and drug issues group (Army Public school).
Event organizer for extra cocurricular (stage performances, art exhibition).
President of Art exhibition held in 2018
•

SKILLS

• Building Customer Trust and Loyalty

• Customer Account Management
• Creative Problem Solving
• POS Systems and Ordering Platforms
• Customer Service
• CRM Software
• CCTV Surveillance
• First Aid and CPR Certified
• Social Media Networking
• Inventory Management
• Work Planning and Prioritization
• Computer Skills
2