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Shasha
Shasha
CONTEXT
FUNDAMENTALS OF COMMUNICATION
COMMUNIS/working together
Communication is a process of sharing and conveying message s
or information from one person to another within and across
channels, contexts,media,and cultures.
(McCornack,2014). There is a wide variety of contexts and
situations in which communication can be manifested.
NATURE OF COMMUNICATION
*Communication is a process
*Communication occurs between two or more people (the
speaker and the reciever).
*Communication can be expressed through written or spoken
words, actions (nonverbal), or both spoken words and nonverbal
actons at the same time.
ELEMENTS OF COMMUNICATION
*Speaker- the source of information or message
*Message-the information,ideas, or thoughts conveyed by the
speaker in words or in actions
*Encoding-the process of converting the message into words,
actions,or other forms that the speaker understands
*Channel-the medium or the means, such as personal or non-
personal,verbal or nonverbal,in which the encoded message is
conveyed
PROCESS OF COMMUNICATION
The speaker generates an idea:Daphne lovesRico, her suitor,as a
freind.
e speaker generates an idea
The speaker encodes an idea or converts the idea into words or
actions.:She thinks of how to tell him using their native language
TRANSACTION MODEL
*Unlike the Shannon-Weaver Model, which is a one way
process,the Transaction Model is a twoway process with the
inclusion of feedback as one element.
FUNCTIONS OF COMMUNICATIOB
1. CONTROL
2. SOCIAL INTERACTION
3. MOTIVATION
4. EMOTIONAL EXPRESSION
5. INFORMATIONDESSEMINATION
COMPLETENESS
CONCISENESS
CORRECTNESS
CONCRETENESS
COURTESY
CLEARNESS
BARRIERS TO COMMUNICATION
VERBAL COMMUNICATION
Verbal communication refers to an interaction in which words are
used to relay a message. for effective and succesful verbal
communication, use words to express ideas which can be easily
understood by the person you are talking to.
Verbal communication
1. appropriateness
2. brevity
3. clarity
4.ethics
5.vividness
Non-Verbal Communication
Refers to an interaction where behavior is used to convey and
represent meanings. All kinds of human responses that are not
expressed in words are classified as nonverbal communication.
INTERCULTURAL COMMUNICATION
CULTURE
*Refers to all the characteristics common to a particular group of
people that are learned and not given by nature.
*A social system comprised of values,norms, and way of
behaving.
INTERCULTURAL COMMUNICATION
*Our ability to communicate, interact, and work with people of
varying nationalities, backgrounds ,cultures,and even languages
across the world
STAGE 1:DENIAL
STAGE 2:DEFENSE
STAGE 3: MINIMIZATION
STAGE 4: ACCEPTANCE
STAGE 5:ADAPTATION
STAGE 6: INTEGRATION
BARRIRES
*Ethnocentricm-Belief that ones own cultural groups behaviors
norms ways of thinking nd ways of being are superior to all other
cultural groups
*Steotyping-Oversimplification or distortion of views of another
race , another ethnice group, or evem another culture
PREJUDICE DISCRIMINATION
Negative attitude toward Overt actions one takes
a cultural group based on little to exclude,avoid, or
or no experience distance oneself from
other groups