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Allyana Belle Evangelista

08 Caypombo, Santa Maria, Bulacan

May 27, 2023

Rosemar Tan Bulaklak


CEO of Rosmar International
954 S.H.loyola St, Sampaloc, Manila, 1008 Metro Manila

Subject: Letter of Complaint for Bad Product

Dear Mrs. Bulaklak,

With due respect I have to inform you that I have suffered a harsh skin reaction by the Kagayaku
Rejuvenating Set product, I had bought from your tiktok shop last May 20, 2023. The reaction
was severe enough to leave marks on my face despite the fact that I do not have a sensitive skin.
All this has been caused by your rejuvenating set I applied a few days ago on my face. More
importantly, I have been using Kagayaku regularly, and being your regular customer I checked
the date of that rejuvenating set, it turned out to be expired. This behavior of negligence from
your side is truly unexpected for me.
I thereby request you to improve your quality standards and if there is some negligence or fraud
going on from the side of the staff then please have a proper check on your staff, otherwise, you
might face a case filed against you in court, which you will not want in order to save your
reputation or some other action might be faced by you. Kindly, take a proper notice of this matter
so that the customers don’t suffer in the future.
Thank You

Your Customer,
Allyana Belle

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