CASE STUDY

Problem Solving

Hotel in Cavite offers variety of rooms and suites to cater their varied guests. The hotel has 65
Superior Queen Rooms, 75 Superior King Rooms, 90 Executive King Suites and 100 De Luxe King
suites. During the Royal Wedding of Prince Abut and Joy, a total of rooms and suites were
occupied.
Assign room attendant to clean the occupied and checkout rooms for the first shifts which is
6:00 – 2:00 that include 15 rooms out of order, 15 rooms out of service and the occupancy
percentage are 90%, productivity standard to clean a guestroom is 30 minutes and average rate
per hour is 450.00 pesos.

COMPUTATION:

1. Determine the productivity standard: OCCUPANCY 90%

 30 MINUTES = 0.5 HOURS PERCENTAG
1. Determine the total labor hours: E
 315 x 0.9 = 284 ROOM TO CLEAN TOTAL 330
 248 x 0.5 = 142 LABOR HOURS PHYSICAL
2. Determine the number of employees: ROOMS
9 HOURS SHIFT OUT OF 15
0.5 PRODUCTIVITY STANDARD ORDER
 9 ÷ 0.5 = 18 RMS. CAN BE CLEANED BY A GRA OUT OF 15
 284 ÷ 18 = 16 GRA NEEDED SERVICE
3. Calculate the labor expense: TOTAL 315
ROOM TO
AVE. HOURLY RATE ₱ 450.00 SELL
TOTAL LABOR HOUR 142 ROOMS 284
 142 x 450 = Php 63,900 OCCUPIED
TONIGT

Draw your own architectural design a House Breakout Plan with 16 rooms per section

Create a pictorial representation or floor plan layout by making a line drawing of the guestroom portion
of the hotel, showing the relative positions of guestroom, corridors, service area, and other areas
significant to guestroom cleaning.
PREPARE A SHIFT SCHEDULE OF THE FOLLOWING:

VL – Vacation leaves
First shift 6:00 – 2:00
Reliever 1,2,3
SL – Sick leaves
Second shift 2:00 – 10:00
ML – Maternity leaves

FIRST SHIFT
6:00 – 2:00
EMPLOYEE
NAME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY
#1 JANE JANE JANE KAISHA JANE JANE JANE
#2 KAISHA LEA LEA LEA LEA LEA LEA
#3 KIAN KIAN KIAN KIAN KAISHA KIAN KIAN
#4 JULIA JULIA KAISHA JULIA JULIA JULIA JULIA
#5 STEPH EARL STEPH STEPH STEPH STEPH STEPH
#6 KARL KARL KARL KARL KARL KAISHA KARL
#7 MONE MONE MONE MONE MONE MONE KAISHA
 RELIVER: 1 KAISHA/0FF TUESDAY

RELIVER: 2 EARL/OFF WEDNESDAY

SECOND SHIFT
2:00 – 10:00
EMPLOYE
E NAME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

#1 YELLA YELLA KIMCHIE YELLA YELLA YELLA YELLA

#2 EDRIAN EDRIAN EDRIAN EDRIAN KIMCHIE EDRIAN EDRIAN
#3 MYLENE ML/SNOW ML/SNOW ML/SNOW ML/SNOW ML/SNOW ML/SNOW

#4 KIMCHIE THOMA THOMA THOMA THOMA SL/MAY SL/MAY

#5 SKY SKY SKY KIMCHIE SKY SKY SKY
#6 HAN KIMCHIE HAN HAN HAN HAN HAN
#7 VER VER VER VER VER KIMCHIE VER

RELIVER 1: KIMCHIE/OFF SUNDAY

RELIVER 2: SNOW/OFF MONDAY

RELIVER 3: MAY/OFF MONDAY