A REPORT ON HYGIENE FACTORS AND

MOTIVATIONAL FACTORS OF DIFFERENT

COMMERCIAL BANKS IN POKHARA

Prepared by:
Swastika Timsina
Sadiksha Baral
Sujan Baral
Binita Pokhrel
Roshni Paudel
Suresh Bashyal
Nabeena Regmi

Submitted to:
Prof. Daya Raj Dhakal
SOB, PU
MBA 2022 Batch
 A Survey on Commercial Bank Staff’s Hygienic and
Motivational Factor
We have conducted a survey to find out the Hygienic and Motivational Factor of
the staffs of different commercial bank and for that we have choosen Herzberg
Two Factor Theory of Motivation. For the effectiveness of the survey we asked 12
different hygiene as well as motivational question to the staffs of bank in the form
of Questionnaire. According to the response of the 31 staffs of different
commercial banks, we get the following result:

Q.N Hygiene Factor Q.N Motivational Factor

2 136 1 119
5 117 3 138
6 128 4 126
8 133 7 125
9 123 10 114
12 127 11 112

According to the above table, we can say that in total; the employees of the
commercial banks are motivated through motivational factor like recognition and
appreciation for the work they do more than hygiene factor. And as per the
questions asked to the staffs, they are more concerned with a good boss.

 Using Statistic Tool for analysis of Variance

SN Hygiene Factor (X1) Motivational Factor (X1)2 (X2)2

1 136 119 18496 14161

2 117 138 13689 19044

3 128 126 16384 15876
4 133 125 17689 15625
5 123 114 15129 12996
6 127 112 16129 12544

Total 764 734 97516 90246

Calculation of ANNOVA:

Sample Size n= 31

Setting the Hypothesis:

Null Hypothesis ( H0) ; There is no significant difference between the hygiene

factor and motivational factor of the employees.

Alternative Hypothesis (H1); There is significant difference between the hygiene

factor and motivational factor of the employees.

Anova: Single Factor

SUMMARY
Groups Count Sum Average Variance
Hygiene 6 764 127.33 25.322
Factor
Motivational 6 734 122.33 90.67
Factor

ANOVA
Source of SS df MS F F crit
Variation
Between 76 1 76 1.10 4.96
Groups
Within 686 10 68.6
Groups

Total 762 11    
Decision: According to this Data Analysis Table we can conclude that the F-
calculated 1.10 < F-critical value 4.96 so, we accept Null Hypothesis (H0) .That
means there is no significant difference between the hygiene factor and
motivational factor of the bank employees.
Bar Diagram:

Hygiene and Motivational Factor

160
140
120
100
80
60
40
20
0
ss Lif
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b
or
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Bo J tio ul ur
Jo en bi in ce
al us di R c ng W m i h c
od on at Co
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e
on
s T S u
Go rs St g pa ob re n va sp ew nd
Pe ik n m J te
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f yin W l e e ci a fo Jo
b
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tis od ns
ib p
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Sa Go Ap tu
Se r
po
Op

From the above diagram we can conclude that the major attributes important
in hygienic and motivational factors according to our survey are good boss is
required in the branch and appreciation for employees work is important.

Multiple Bar-diagram:

Different Commercial Banks

250

200

150

100

50

0
NIC AISA MBL Prime Bank Laxmi Bank

Hygiene Factor Motivational Factor

From the above multiple bar-diagram we can conclude that there is higher
difference between hygienic factor and motivational factor in Prime
Commercial Bank Ltd.