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Annals of the American Association of Geographers

ISSN: 2469-4452 (Print) 2469-4460 (Online) Journal homepage: https://www.tandfonline.com/loi/raag21

Attack the Data: Agency, Power, and


Technopolitics in South African Data Activism

Jonathan Cinnamon

To cite this article: Jonathan Cinnamon (2019): Attack the Data: Agency, Power, and
Technopolitics in South African Data Activism, Annals of the American Association of Geographers,
DOI: 10.1080/24694452.2019.1644991

To link to this article: https://doi.org/10.1080/24694452.2019.1644991

Published online: 23 Sep 2019.

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Attack the Data: Agency, Power, and
Technopolitics in South African Data Activism
Jonathan Cinnamon
Department of Geography and Environmental Studies, Ryerson University
This article deploys a discursive–material analytical framework to trace how perceptions of data power are
constructed in urban activist circles against data’s capacity to advance grassroots political goals. By framing
South African data activism practices as a form of technopolitics—a concept that foregrounds the
coconstitution of politics and technology through their anchoring to normative discourses—this analysis
identifies how data are enrolled to substantiate a grassroots political discourse of spatial injustice yet how,
through contestation by government officials, the fragility of data as objects of grassroots political power is
laid bare. This empirical study of service provision social audits in Johannesburg and Cape Town shows how
governments have effectively resisted their findings by singling out the quantitative data as a weak actor,
exploiting this as an opportunity to advance their own political discourse of responsibility around service
provision. In revealing how grassroots power was eventually strengthened through a strategic redistribution of
agencies, the article then advances a nondeterministic understanding of data power and agency as relational,
partial, and provisional and enacted through the coconstitution of people, technologies, and discourses,
which might resonate with other examples of data activism and further urban data assemblages. These
findings add empirical weight to claims of empowerment made in the emerging fields of data activism and
data justice, and they raise further important questions for geographers and others interested in the ways in
which data are enrolled to enact grassroots politics, as well as the discursive–material dimensions of urban
technopolitics more generally. Key Words: data determinism, data imaginary, data justice, spatial justice,
technopolitics.

本文部署一个论述—物质分析架构, 用来追溯城市行动主义者的圈子如何建构相对于数据能力的数据权
力感知, 以推进草根政治目标。本分析通过将南非数据行动主义实践架构为一种技术政治的形式——一
个通过政治与技术在规范性论述中的定锚来凸显两者的共构关系之概念——指认数据如何被引用来具体
化空间不正义的草根政治论述, 但在与政府官员的争夺中, 数据作为草根政治权力的目标之脆弱性如何被
揭露。此一针对约翰内斯堡与开普敦的服务供给社会审计之经验研究, 显示政府如何有效地通过单独选
出量化数据作为弱的行动者, 利用其作为推进他们对于服务供给责任的自身政治论述之机会, 藉此反对调
查结果。通过揭露草根力量如何透过行动者的策略性重分布而最终受到强化, 本文推进对于数据权力与
行动者作为关系性、部分且暂时性的, 并且通过人们、技术与论述的共同组成进行的非决定性理解, 并可
能与其他数据行动主义案例和进一步的城市数据凑组产生共鸣。这些发现, 为浮现中的数据行动主义和
数据正义领域中的培力宣称增加经验的重量, 并进一步为地理学者和其他关心数据纳入来推动草根政治
的方式、以及更广泛的城市技术政治之论述—物质面向者, 提出重要的质疑。关键词:数据决定论, 数据
想像, 数据正义, 空间正义, 技术政治。

Este artıculo despliega un marco analıtico discursivo–material para rastrear el origen del modo como son
construidas las percepciones del poder de los datos en cırculos activistas urbanos en contra de la capacidad
de los datos para promover metas polıticas comunitarias. Enmarcando las practicas sudafricanas del activismo
de datos como una forma de tecnopolıtica—un concepto que promueve la co-constitucion de la polıtica y la
tecnologıa por medio de su anclaje a los discursos normativos—este analisis identifica el modo como se
inscriben los datos para sustanciar un discurso polıtico basico de la injusticia espacial, pese a que la fragilidad
de los datos como objetos del poder polıtico de base se revele por medio de su impugnacion por oficiales
gubernamentales. Este estudio empırico de auditorıas sociales a la provision de servicios en Johannesburgo y
Ciudad del Cabo muestra como los gobiernos han resistido de manera efectiva sus hallazgos al sen ~ alar los
datos cuantitativos como un actor debil, explotando esto como una oportunidad para promover su propio
discurso polıtico sobre responsabilidad acerca de la provision de servicio. Revelando como el poder de base
fue eventualmente fortalecido a traves de la distribucion estrategica de agencias, el artıculo avanza enseguida
un entendimiento no determinista sobre el poder de los datos y de la agencia como relacional, parcial y

Annals of the American Association of Geographers, 0(0) 2019, pp. 1–17 # 2019 by American Association of Geographers
Initial submission, November 2018; revised submission, May 2019; final acceptance, June 2019
Published by Taylor & Francis, LLC.
2 Cinnamon

provisional, y promulgados por medio de la co-constitucion de gente, tecnologıas y discursos, lo cual podrıa
resonar con otros ejemplos del activismo de los datos y promover los ensamblajes de datos urbanos. Estos
descubrimientos agregan peso empırico a demandas del empoderamiento logrado en los campos emergentes
del activismo de datos y de la justicia de datos, y plantean otros importantes interrogantes a los geografos y
otros con interes en los modos como los datos son enrolados para promulgar polıticas de base, lo mismo que
de manera mas general las dimensiones discursivo–materiales de la tecnopolıtica urbana. Palabras clave:
determinismo de datos, imaginario de datos, justicia de datos, justicia espacial, tecnopolıtica.

Data has been constituted as an object vested with Kennedy 2018). In a move described as construct-
certain powers, influence, and rationalities. ing a “smart city from the bottom up” (Odendaal
—Ruppert, Isin, and Bigo (2017, 4) 2015), South African grassroots organizations in
search of political leverage are developing data-

T
he big data moment has revealed that data is driven approaches for substantiating geographic
a powerful discourse, inflected with meanings inequities in infrastructure, services, and hazards.
that are imagined, scripted, and circulated Here, activists similarly view data as essential con-
through social, technological, and political practices stituent material for realizing a vision, although
(Schrock 2017). Quantitative data big and small are here it is envisaged as essential for speaking an
now discursively constructed as objects of significant inherent truth about spatial injustice in a country
value and power (Ruppert, Isin, and Bigo 2017; subject to both the remainders of apartheid as well
Shelton 2017), and governments and the private as contemporary processes of development that
sector are making huge investments motivated by an together produce highly uneven urban experiences.
increasingly normative belief in the capacity of data Like their counterparts in municipal government,
for enabling strategic decision making and competi- South African civil society’s engagement with data
tive advantage. Municipal governments have been is based on a belief in “The Power of Data as
especially influenced by globally circulating dis- Evidence” (Social Justice Coalition 2013a); how-
courses of big data and smart urbanism that link the ever, the extent to which data can be enrolled as
goals of sustainable, livable, and competitive urban agents of grassroots political power, in South Africa
futures with the power of digital data and technology and elsewhere, is largely unresolved despite its cen-
(S€oderstr€
om, Paasche, and Klauser 2014; Wiig trality to data activism and wider data justice
2015). Data in particular are a key focus of smart (Dencik, Hintz, and Cable 2016; Taylor 2017) ini-
city ambitions, because, as Kitchin (2014b) tiatives. This research question is empirically exam-
explained, they are viewed as neutral, objective, and ined through a case study of data activism by
capable of “speaking an inherent truth about social and grassroots organizations based in in Johannesburg
economic relations” and are therefore “essential con- and Cape Town.
stituent material to realising a smart city vision” (2–3, Based on an analysis of documents, participant
italics added). But what happens when the data dis- observation, and interviews with activists and gov-
course is mobilized at the urban grassroots? This ar- ernment officials, this study followed the data pro-
ticle traces how data are perceived in urban activist duced by grassroots organizations as they were
circles in South Africa against their capacity to enrolled to do political work for contesting spatial
advance grassroots political goals of spatial justice. disparities in service provision. This account builds
Grassroots organizations have also been drawn to on a small number of studies examining social audit
discourses that ascribe power and agency to data data activism practices in South African cities
(Kennedy, Poell, and van Dijck 2015; Kennedy and (Storey 2014; Mitchell and Odendaal 2015;
Bates 2017), particularly through engagements in Odendaal 2015; Rossouw 2015; McFarlane and
data activism, which Milan and van der Velden Silver 2017). Social auditing is a process of commu-
(2016) described as actions that seek to resist the nity-based monitoring of government spending and
personal data accumulation activities of govern- service delivery consisting of two data-driven
ments and corporations, as well as more proactive phases, using access to information legislation to
production and appropriation of data for progressive acquire and analyze budget data and service provi-
causes (see also Schrock 2016; Burns 2018; sion standards, followed by community-based data
Agency, Power, and Technopolitics in South African Data Activism 3

production to square expected service provision brief background on recent developments in data
with the reality at ground level. This study diverges activism in South Africa is provided. Over the next
from previous work, however, in its analytical fore- two sections, empirical evidence is presented to trace
grounding of quantitative data as a discursive for- the development of an activist data imaginary and
mation and material actor in the wider data how this perception of what data are and what they
activism community. Following Latour (2005), this can do has been exploited by governments as an
study exploits the innovative use of data activism opportunity to enact their own political goals. The
by grassroots organizations and their controversies final section develops a theorization of data power
as an opening to examine the role of data as mater- and agency to help explain the potential and limits
ial objects. Drawing on recent work in geography, of data activism in this case study and makes a call
science and technology studies, and data studies, for closer attention to how agencies might be opti-
this article examines the materiality and agency of mally distributed among social, technological, and
activist data against a backdrop of a particular political actors to more effectively enact grassroots
South African variety of technopolitical inquiry political goals through data activism. Overall, in
(e.g., Edwards and Hecht 2010; Von Schnitzler focusing on data’s “imagined affordances” (Nagy and
2016; Serlin 2017). This work reveals how politics Neff 2015) and material capacities, this article illus-
and technologies are coconstituted through their trates how data activists’ attempts to make spatial
anchoring to normative discourses that run deep in injustice visible through data has instead made vis-
South African society—including citizenship, ible the limitations of data as artifacts capable of
responsibility, rights, and justice. This discursive– political action in and of themselves.
material analytical framework thus enables an inter-
pretation of technologies (including data) as “not
merely symbols or tools for political expression;
Data Activism in South Africa
rather, technology itself becomes a political terrain Contemporary South Africa is notable for a
for the negotiation of moral-political questions” strongly activist civil society with roots in the anti-
(Von Schnitzler 2013, 671). A focus here on data apartheid resistance. A belief in “people power”
activism as a form of “bottom-up technopolitics” gained strength in the democratic era, galvanizing in
(Gutierrez and Milan 2018) affords a glimpse into recent years around service delivery protests designed
the way that discourses that ascribe value, power, to draw attention to inequities in the provision of
and agency to data shape a belief that citizen services guaranteed by the country’s rights-based
engagements with data can lead to the advance- constitution, including education, health, housing,
ment of grassroots political goals. water, and sanitation. A well-organized network of
Drawing the concept of technopolitics into con- civil society organizations has been successful in
versation with recent work on sociotechnical imagi- heightening public awareness of uneven service
naries (e.g., Donovan 2015; Jasanoff 2015; Bucher delivery, but these efforts often fail to achieve their
2017; Sadowski and Bendor 2018), this account aims of equitable service provision. The frequent
reveals how data and data products (e.g., maps, sights and sounds of protest in South Africa’s “noisy
charts, statistics) are perceived by activists as power- democracy”—from peaceful gatherings to street
ful actors imbued with the agentic capacity to make blockades—can easily be ignored or discredited by
uneven delivery of basic services visible, incontro- government officials in a country sometimes referred
vertible, and actionable—and how, through contes- to as the protest capital of the world. The rise in
tation and resistance by government officials, the people power activism has been linked to the limita-
fragility of this data imaginary is rendered visible. tions of the mid-1990s Truth and Reconciliation
Through following social audit data as they are alter- Commission (TRC). Although the TRC was set up
natively mobilized to advance competing political as a mechanism to account for apartheid-era injus-
discourses of spatial injustice and responsibility, this tices, focusing on high-profile human rights viola-
article draws attention to the need to more carefully tions including political violence and murder served
attend to questions of power and agency in data to overlook the everyday structural violence and
activism and data assemblages more broadly. This uneven standards of living of the democratic era
argument is developed over four sections. First, a (Robins 2014). As Robins (2014) articulated, “It is
4 Cinnamon

precisely the gaps in these transitional justice access and evaluate budget expenditure and service
approaches that have necessitated the emergence of delivery data held by governments or the private
new forms of social activism” (481, italics added). sector, which aims to put communities and grassroots
Data activism has arisen in this context as a partial organizations “in a better position to approach gov-
pivot away from grassroots struggle driven by human ernment and voice their concerns” (Jooste and
agency in the form of people power to a focus on Tshangana 2012, 1). Once documents are received
technological agency driven by data power (Kennedy and analyzed,1 a second form of data activism is
and Moss 2015). Inherent to data activism is the undertaken based on the coproduction of primary
notion that data can produce “new forms of power data. Using paper or digital data collection tools,
relations and politics” (Ruppert, Isin, and Bigo 2017, local residents are trained to conduct surveys and to
2, italics added), and so data activism is frequently record the location, quality, and maintenance of
mobilized in support of social justice aims (Kennedy infrastructure and services as quantitative data for
2018). In the South African context, social injustice the production of statistics, maps, and data visualiza-
is often understood in specifically spatial terms; tions. This step in the social audit is designed to
indeed, spatial injustice, a term normally confined to address data gaps left by official government data
academic human geography and allied disciplines, is production regimes or to produce “counterdata” to
widely circulated in South Africa by media, activists, contest official data sources and what is believed to
and civil society organizations to draw attention to be their partial or inaccurate representations of real-
the ways in which persistent socioeconomic and ity (Currie et al. 2016; Dalton, Taylor, and
racial inequalities are fundamentally geographically Thatcher 2016).
patterned (e.g., Achmat 2014). South African forms South Africa’s first social audit was conducted in
of data activism are thus largely designed to “make 2013 on communal chemical toilets in several infor-
visible” (Odendaal 2006) issues of spatial injustice in mal settlements in Khayelitsha, Cape Town, by the
urban informal settlements, spaces that are typically Social Justice Coalition and community members
underrepresented in official data sources such as cen- with assistance from other activist organizations. At
sus or mapping databases and thus newly subject to a public hearing, findings presented to the wider
datafication, the “process of rendering into data community and local government identified signifi-
aspects of the world not previously quantified” cant shortcomings in the provision of toilets by the
(Kennedy, Poell, and van Dijck 2015, 1). company contracted to provide this service—many
Datafication has therefore emerged as a process by broken or unusable toilets, limited cleaning and
which spatial injustice might be made visible, incon- maintenance, and a much higher family-to-toilet
trovertible, and actionable in a country subject to a ratio than the one-to-five guideline (Social Justice
complex politics of visibility in which one must be Coalition 2013b). In revealing the private contrac-
“seen by the state before benefitting from it” tor’s abdication of its contractual obligations and the
(Parnell and Pieterse 2010, 153). City of Cape Town’s lack of oversight, the social
Arriving via a longer history in India, South audit drew significant attention to this data-driven
African grassroots organizations are now undertaking approach for substantiating service delivery injustices
social audits, a form of data activism described as a and human rights violations. Several other civil soci-
“community-led process that facilitates public par- ety organizations have since undertaken their own
ticipation in the monitoring of government service social audits on a wide range of service delivery
delivery and expenditure” (Social Justice Coalition, issues in informal settlements in and near Cape
Ndifuna Ukwazi, and International Budget Town and Johannesburg and more recently in poor
Partnership 2015). Although the methods and sub- rural areas in KwaZulu-Natal and Eastern Cape
stantive topics vary, most efforts aim to highlight Provinces (see Figure 1). For most social audits,
gaps between budgeted allocation of services and the however, government officials have responded by
reality on the ground. Two forms of data activism dismissing and even forcefully disputing the findings.
are generally required to achieve this aim, right-to- Developed in part to strengthen their position
information (RTI) advocacy and community-based against government resistance, the South African
data production. Social audits make use of the Social Audit Network (http://socialaudits.org.za/)
Promotion of Access to Information Act (PAIA) to was formed in 2016 as an alliance of organizations
Agency, Power, and Technopolitics in South African Data Activism 5

Figure 1. Social audits in South Africa. Over a dozen social audits were undertaken between 2013 and 2018. In Cape Town
Metropolitan Municipality, four were conducted in informal settlements in Khayelitsha (sanitation/toilets/refuse removal) by the Social
Justice Coalition and partners and one in Wolwerivier (housing) by Ndifuna Ukwazi. Planact conducted audits in two informal
settlements in Gauteng, Wattville, and Thembelihle (sanitation/toilets) and one in Mpumalanga, Spring Valley (water). Equal Education
undertook two province-wide school audits in Gauteng and Western Cape, and recently two audits were undertaken in rural
communities, in Mpukonyoni (mining impacts by Actionaid in KwaZulu-Natal) and Glenmore (sports infrastructure by Afesis-corplan in
Eastern Cape).

aiming to advance social audits “as a legitimate and is a basic motivation not only for social audits in
effective form of community based monitoring and South Africa but for data activism efforts more gen-
participation tool” (Social Audit Network 2016, erally; whether this ideal has a basis in the outcomes
italics added). A belief in data’s legitimacy and of data activism actions is the question that the ar-
effectiveness for advancing grassroots political goals ticle takes up over the following two sections.
6 Cinnamon

Technopolitics, Data Imaginaries, and the technologies in South African society, this study
Discourse of Spatial Injustice shows how various organizations engaging in data
activism do so via a particular, collective understand-
Critical inquiry in the era of big data has galva- ing of what data are and what they can do—a data
nized an understanding of data not as “raw” inputs imaginary that posits data as “necessary, suitable and
in the production of information and knowledge but effective” (817) for exposing injustice and informing
as material technologies with the capacity to act in equitable service delivery (see also Beer 2019). In an
the world (Wilson 2011; Gitelman 2013; Kitchin example from the emerging literature on data activ-
2014a), and so it can be productive to consider data ism, Baack (2018), drawing on Nagy and Neff
activism as a form of technopolitics (Calzada 2017; (2015), explored the “imagined affordances of data”
Gutierrez and Milan 2018). This analysis deploys by civic technology activists, revealing how the work
Hecht’s (2009) definition of technopolitics, “the stra- they do is a function not only of their features or
tegic practice of designing or using technology to properties but also of how they are perceived by data
constitute, embody, or enact political goals” (15), activists. This illustrates that the boundary-setting
based on an understanding of technology as “artifacts work of establishing imaginaries in the consciousness
as well as nonphysical, systematic methods of making of collectives is the domain not only of traditionally
or doing things.” Following Star (2010), the materi- powerful groups such as states and corporations but
ality of data derives not from “a sense of prefabri- also of grassroots actors (see also Jasanoff 2015;
cated stuff or ‘thing’-ness” (603) but from the effects Sadowski and Bendor 2018). Jasanoff’s (2015) con-
and impacts of their production and circulation. A cept of sociotechnical imaginaries provides some
technopolitical framing has been applied to grand guidance here—defined as “collectively held, institu-
technological and political projects such as nuclear tionally stabilized, and publicly performed visions of
power (Edwards and Hecht 2010) and hydroelectric desirable futures, animated by shared understandings
dams (Sneddon and Fox 2011), as well as more of forms of social life and social order attainable
through, and supportive of, advances in science and
abstract technologies such as the environmental
technology” (4)—because it draws discourse down
footprint (Freidberg 2014). In South Africa, techno-
from language and perception to the plane of action
politics specifically draws attention to the ways
and materialization through technology. Aligning
in which this hybridization unfolds when techno-
these ideas on perception with research on technopo-
logical artifacts and political practices are interwo-
litics, the discussion that follows reveals three core
ven and mobilized to advance historical and
characteristics of an activist data imaginary in South
contemporary sociopolitical discourses (see
Africa: (1) Quantitative evidence is central to con-
Breckenridge 2008; Von Schnitzler 2008; Edwards
temporary forms of policymaking and governance;
and Hecht 2010; Von Schnitzler 2013; Breckenridge
(2) data are inherently powerful mediators of action
2014; Donovan 2015; Serlin 2017). For example, and can be harnessed for empowering the grassroots;
Von Schnitzler (2016) followed the installation of and (3) data can stabilize productive relationships
prepaid water meters in Soweto, Johannesburg, dem- between oppositional stakeholders. An op-ed piece
onstrating how key political discourses in South by activists in South Africa illustrates this data
Africa are often productively understood as techno- imaginary, which is further explained
political. The author revealed how this seemingly
apolitical, everyday technological object produces Even though each person is the expert on the
particular forms of responsibilized citizenship and conditions of their own life, governments all around the
market-oriented subjectivities in a neoliberalizing world routinely perceive working class communities as
the least credible source of information on the services
state intent on recovering costs for water provision.
they receive. … One of the most important functions
Reversing directions, this study deploys a “bottom-up of social audits is to break this dynamic by forcing
technopolitics” (Gutierrez and Milan 2018) framing government into a direct discussion with communities.
to trace how activists in South Africa attempt to The audits do this by serving as a methodology for
mobilize a grassroots political discourse of spatial communities to document an issue they want addressed
injustice through data-driven actions. in a format that governments are more likely to find
Like Donovan’s (2015) analysis of how diverse credible, like data tables, excel spreadsheet, and reports.
stakeholders share a common regard for biometric (Bradlow and Swartbooi 2016)
Agency, Power, and Technopolitics in South African Data Activism 7

Data activism is pursued as a “credible” strategy to infrastructure, sanitation, and safety in Gauteng and
add weight to struggles for service delivery, as a way Western Cape provinces are each hundreds of pages
to situate demands on a rational and scientific plane in length, including findings presented as maps,
rather than the emotional or adversarial levels of graphs, descriptive statistics, and textual interpre-
“people power.” As one interviewee put it, “It is not tation, as well as dozens of pages of unanalyzed
just the people power activism, it’s backed up by us numerical data, quantitative survey responses, and
knowing what we are talking about … because then secondary statistics on crime and social issues (Equal
when the arguments come out against what we are Education 2015, 2016).
saying, we can say well you’re actually wrong, there is Social audits are effectively an attempt to leverage
scientific evidence here” (activist organization, Cape the discursive force of data power to shake up exist-
Town, April 2017). Such an approach engages the ing asymmetries that disempower those who do not
notion that governance decisions require quantitative produce, accumulate, and control data (see Taylor
evidence—we have had to “learn the language,” as and Broeders 2015). As one activist at a public
one interviewee put it (civil society organization, event in Cape Town described, “Social audits are
Cape Town, April 2017). As another explained, “It’s about power … about the power of the commun-
very important when working with government to ities themselves taking [government] power away.”
work with facts, you know” (civil society organization, Although community-based projects often cite the
Johannesburg, September 2017). process of engagement, activists also pointed to data
As the preceding op-ed quote illustrates, activists outputs as key agents of empowerment in social
frequently invoke the agentic power of social audit audits. As an interviewee explained, “I’ve seen [com-
data to enact grassroots political goals—they “force” munity members at public hearings] become very
governments to pay attention. Data are imagined by bold, you know, to be able to ask questions [of gov-
activists as possessing technicity, generally understood ernment], and relevant questions for that matter,
as the capacity of technology to act in and affect the because they’ve interacted with information” (social
world (Kitchin and Dodge 2011; cf. Ash 2012), a audit organization, Johannesburg, September 2017).
notion advanced more widely in the age of big data, Activists pursue data as an empowering force, but
that data can speak for themselves (see Anderson key to that ambition is also a pragmatic understand-
2008; Barnes 2013). As Kitchin (2014b) put it in ing of their own role as development actors in asso-
the context of smart city discourses, “Data are seen ciation with government and other stakeholders.
as providing objective, neutral measures that are free Social audits are fundamentally about challenging
of political ideology as to what is occurring in a city, service delivery failures; however, the social audit
with the weight of data speaking an inherent truth about community in South Africa is also keen for its
social and economic relations and thus providing efforts to be seen as helpful; as one interviewee put
robust empirical evidence for policy and practice” it, “With social audits you are no longer complain-
(2, italics added). Global smart urbanism discourses ing, you are giving them their facts back” (activist
have helped to cement the notion that data are key organization, Johannesburg, September 2017).
to effective urban governance, and in South African Another interviewee explained the twofold ambi-
cities data-driven urbanism is now a central pillar of tions of social audits:
smart city plans. As Patricia de Lille, the recent We want to hold the government to account, and in
mayor of Cape Town, remarked in the context of that process build a relationship with the government,
that city’s ambitions to be Africa’s first digital city, to make the job of the government easy. [So we
“the City will be driven by data and evidence, focus- collect data so that we can say], “Here is what is
ing relentlessly on our customers: the people of Cape happening on the ground, you need to prioritize this,
Town” (Accelerate Cape Town 2016). Data activism stop prioritizing that,” but sometime people miss that
point. (Civil society organization, Johannesburg,
reflects and reproduces these hegemonic data dis-
September 2017)
courses; indeed, many of the reports produced for
social audits could be mistaken for official planning This illustrates how activists perceive data not only
documents produced by a technocratically minded as mediators of action but also more specifically as
municipal government. For example, the reports boundary objects (Star and Griesemer 1989) that
from Equal Education’s social audits on school might stabilize cooperative associations between
8 Cinnamon

diverse and often adversarial actors. As noted in the Resistance, Data Destabilization, and the
op-ed earlier, social audit data are viewed as essential Discourse of Responsibility
in compelling governments into direct discussion
with communities. A collaborative relationship with Technopolitics proposes a “deep, complex and
governments is a frequent strategy in the “mix of non-instrumental conception of the relation between
confrontation and cooperation” often deployed by technology and politics” (Trere and Carretero 2018,
South African civil society organizations in their 53). Central to the concept then is the idea that
efforts to influence urban governance (Benit-Gbaffou political positions attached to and enrolled through
2015a, 9). Data, explicitly, are perceived as the technologies are mutable (Kurban, Pen ~a-Lopez, and
means by which communities and local government Haberer 2017); it accounts for the “ability of com-
can meet and make progress on service delivery even peting actors to envision and enact political goals
if there is no consensus on how best to achieve it. through the support of technical artifacts”
As a data activist explained: (Gagliardone 2014, 3). This framing therefore draws
attention to the contestable and potentially unstable
You need to find some common ground and actually
character of data as material objects designed to
data’s a pretty good common ground because it mostly
advance political goals. Activists have invested in
sort of stands on its own. There’s still interpretation,
but it mostly stands on its own. (Civil society data to give weight to a discourse of spatial injustice,
organization, Cape Town, April 2017) but for most social audits conducted in South
Africa governments have aggressively disputed find-
This illustrates an understanding of quantitative data ings and used this as an opening to shift blame to
as largely free from subjectivity and bias and there- the communities themselves. The fragility of data as
fore useful for enabling dialogical conversations and a technology for advancing grassroots political goals
collaboration across different stakeholder groups. is laid bare in the way government officials made
This section sketches out the contours of an data the focus of their resistance. In many social
activist data imaginary, which, like wider data dis- audits, quantitative data are supplemented with
courses, envisions data as key to decision making experiential accounts and personal testimonies, yet,
and societal advancement, as an object of power and as one activist noted, most governments chose to
agency, and as impartial, value-free representations “attack the data” (Rossouw 2015, 3, italics added).
on which to develop cooperative collaborations. Yet, This illustrates how both activists and governments
the recent history of data activism in South Africa understand data as material actors with the power to
suggests that the data imaginary on which local enact political goals. Although activists view data as
forms of data activism are constructed is based on an actor with inherent power for strengthening a
perceptions of data that might not always align with grassroots discourse of spatial injustice, government
reality. This is not to say that these perceptions are departments instead understand social audit data as
a “false belief or fetish” but, instead, the notion of a an inevitably weak actor that can be exploited to
data imaginary is deployed here as a conceptual advance a different discourse altogether, as explained
device for thinking about how data are understood here. Both stability and fragility can be coexisting
by activists and what these perceptions enable properties of technologies and each can be enrolled
(Bucher 2017, 31). Paying attention to the way in to enact alternative or competing political goals
which data are perceived by activists is critically (Denis and Pontille 2015).
important for data activism as a practice and as a Social audit findings generally point to some com-
field of inquiry, because “discursive constructions of bination of negligence, maladministration, incompe-
data have material consequences in terms of what tence, or corruption, so it is unsurprising that
becomes possible to build, to imagine or to utilize” governments have disputed their claims. Almost uni-
(Thornham and Gomez Cruz 2016, 5). Shifting now versally, government officials have dismissed findings
from idealism to materialism, the article turns to the by making claims about the inadequacy of the data
task of tracing the material capacities of activist as a true representation of service delivery. A
data, revealing considerable distance between their response to the Equal Education schools social audit
imagined affordances and the work they can actually by the Western Cape provincial minister of educa-
do for activists. tion is indicative of how governments have
Agency, Power, and Technopolitics in South African Data Activism 9

responded to data activism. This social audit high- If it is unfair to blame children, then it is equally
lighted missing and unsafe infrastructure as well as unfair to blame the education department for social
corporal punishment and instances of sexual assault, issues that need to be dealt with across the board by
but the minister deflected attention away from the numerous role-players in national, provincial, and local
spheres of government. The role of parents must also
substantive issues by attacking the data, in a lengthy
be highlighted. There are still far too many parents
rebuttal published online (Sch€afer 2016): who neglect their parental responsibilities. Perhaps
There are crucial errors contained in the methodology Equal Education could launch a parent responsibility
of this audit. By their very nature, social audits rely on campaign across the country to impress on parents the
convenience sampling and/or purposive sampling. Both important role they play in creating the kind of culture
sampling methods are not scientific and there is no that we all want to see.
systemic way of applying the findings beyond the areas Pivoting the discourse around uneven service deliv-
in which they are found. Consequently such studies do ery—from injustice to responsibility—has been
not have the potential to inform policy. effective in part because it is a familiar moral lan-
This social audit was conducted in 15 percent of guage. Cutting across socioeconomic, racial, and
schools carefully chosen from across urban and rural ideological divides, South African political and
Western Cape to account for diverse socioeconomic social life is heavily inflected with a broadly recog-
and developmental contexts. The methodology was nized belief that rights of citizenship are actively per-
developed with support from experienced partner formed (Miraftab and Wills 2005; Storey 2014).
organizations and was refined and pilot tested by Citizen participation and responsibility are colored
trained participants. Independent South African and by “neoliberal impulses” (Staeheli and Hammett
international researchers peer-reviewed the report. 2013, 39) permeating all levels of government, but a
Yet, the highly troubling findings were readily dis- neoliberal framing of social audits provides only a
missed, downgraded from the plane of the technopo- partial and limited account of why governments
litical to a purely technical register by invoking have so effectively recast uneven service delivery as
an issue of responsibility. A hallmark of South
questions of statistical power as a means to nullify
African society is a distinctive approach to participa-
the grassroots power that data activists perceive to
tory governance born out of the antiapartheid resist-
be embodied in their data. Data as a technology for
ance, strengthened through grassroots community
advancing grassroots political goals should be under-
organizations, and formalized in the 1955 Freedom
stood as unstable, open to contestation and trans-
Charter and the 1996 rights-based Constitution
formation, as a contingency open to disassembly or
(Benit-Gbaffou 2015b). These national discourses
even reassembly to support other political projects are widespread, although amplified in poor townships
(Von Schnitzler 2013). The ability of technologies and informal settlements by the “visible absence” of
to function as intended matters if they are enrolled state-provided infrastructure and services (Super
to do political work—indeed, this will ultimately 2016). To some extent marginalized communities
determine their political effectiveness (Hecht 2001), have felt a sense of empowerment through voluntary
an important point for data activism more generally. community-led actions. As Parnell and Robinson
The “attack the data” strategy has been an effec- (2012) explained in their critique of the neoliberal
tive destabilizing strategy—in most social audits con- framing of postapartheid urban politics in South
ducted in South Africa it has enabled government Africa, uneven state involvement in development
officials to disrupt attempts by activists to reconfig- and reconstruction has actually been seen as import-
ure power relations and strengthen a discourse of ant for marginalized communities and civil society
spatial injustice. Doing so has created an opening for organizations, enabling them to “draw on their own
governments to inject their own political goals into insights and capacities to do more for themselves to
conversations around social audits, specifically, to end poverty” (603).
strengthen a discourse of responsibility around ser- South African forms of data activism thus emerge
vice delivery. The government official’s public out of a particular context in which a sense of duty
response to the Equal Education Western Cape and a desire to “capacitate” marginalized commu-
schools social audit illustrates this move nities are also important motivations for activists,
(Sch€afer 2016): beyond the advancement of specific political goals.
10 Cinnamon

Some participants even envisioned that social audits are compounded in South Africa by a “culture of
could play a part in advancing municipal govern- poor record-keeping” in the public service (The
ment smart city ambitions. Speaking about the social Archival Platform 2015, 165; also Ngoepe and
audit by the Social Justice Coalition (SJC) that pro- Ngulube 2013) and a hesitancy to share data resour-
duced detailed maps and statistics on sanitation ces between government departments and levels.
infrastructure in Khayelitsha, Cape Town, one inter- When data are produced in the public sector, it is
viewee remarked, “Look at what the SJC did in the often done to satisfy a “culture of reporting” (Garrib
city of Cape Town, if I was in the city I would just et al. 2008) rather than for use in quality improve-
be so happy!” (activist organization, Johannesburg, ment or strategic decision making. An employee of
April 2017). A willingness by activists to contribute an urban research organization in Johannesburg
to the development of “smart cities from the bottom summed up the discrepancy between smart city aspi-
up” (Odendaal 2015) evokes Vanolo’s (2014) notion rations and the reality of the country’s capacity for
of “smartmentality,” a disciplinary strategy enacted data-led governance:
through a discourse of smartness that can empower
Often data doesn’t exist, or it is guessed. If the data
citizens as well as nudge them toward taking respon- does exist it is generated purely to fill in national
sibility for the construction of smart cities. In the indicator spreadsheets, to satisfy national M&E
South African context, however, discipline and [monitoring and evaluation] systems … local
empowerment are neither oppositional nor exclusive government duly shoves it into the data sausage
forces; rather, they are closely interwoven through machine as it goes up, but the data isn’t accessible
the “reciprocal dynamics” (Ruiters 2007, 487) of back to them again. (interview, Johannesburg,
deliberative or agonistic forms of government–grass- April 2017)
roots interaction. In the case of data-driven interac- New data production assemblages involving local
tions, the modus operandi of government officials and civil society actors thus present an opportunity
has been to target the data as a weak grassroots po- that might be more productively engaged with to
litical actor; however, more recent engagements sug- advance data-driven governance ambitions.
gest an increasing recognition of the potential of Grassroots actors should be cautious, however, not
grassroots data production, as shown through the only because of the widely documented examples of
2017 collaborative sanitation social audit in digital exploitation but also because of the more
Wattville near Johannesburg (Planact 2017). general limitations of data as a form of representa-
Findings coproduced between government, civil soci- tion. Data activism risks oversimplifying lived real-
ety, and local communities directly informed service ities if experience, detail, and nuance are discarded
delivery improvements; however, the stabilization of and, as Barnes (2013) put it, “the numbers are the
social audit data in this example might have less to story” (300). This can be alienating for those who
do with perceptions of data quality and more to do experience injustice in its full texture. Drawing on
with the local government’s willingness to engage experiences of presenting quantitative social audit
with civil society organizations. The Wattville social findings to the City of Cape Town, Rossouw (2015)
audit was initiated by a ward councilor who recog- explained the potential harms of mobilizing data to
nized on one hand the government’s inability to substantiate service delivery injustice:
monitor and account for sanitation provision in this
area and, on the other, the potential of grassroots The repetition of finding after finding, in the format
actors to fill data gaps. and language that we had followed, with statistics,
This recognition is revealing of a more broadly percentages and fractions, although legible to City
experienced lack of data capacity in South Africa at officials, was disconnected from the majority of
various levels of governance. Although many South residents at the public hearing who simply could not
relate and feel, “Yes, that represents me and my
African municipalities are actively touting ambitions
experience too.” (82)
to be smart cities in the globally circulating model,
this rhetoric belies a reality of often weak or frag- Another limitation of quantitative data is illustrated
mented digital policies and data infrastructures that by recent smart cities research that reveals how the
constrain the possibility of data-driven governance push for technocratic data-driven “solutions” to
(Singh 2010). Data gaps and structural challenges urban governance issues is often disconnected from
Agency, Power, and Technopolitics in South African Data Activism 11

the bigger picture (e.g., Datta 2015; Cardullo and activism seriously, despite the limited power of data
Kitchin 2018), a caution that is also pertinent for alone to enact these political goals. In this sense,
grassroots urban data activism initiatives. For social this demonstrates how imaginaries can be productive
audits, the focus on comparing expected service pro- even if they are not particularly grounded in reality
vision to on-the-ground reality suggests that data (Donovan 2015). Yet, the extent to which data can
activism might lend itself more to substantiating be enrolled to advance grassroots power is a central
downstream effects than addressing overarching question that the emerging fields of data activism
causal factors—which in this context is the inter- and data justice must more carefully consider. In par-
action of contemporary socioeconomic inequality ticular, the findings here suggest a need to pay closer
with the legacy of apartheid spatial planning. Given attention to how power and agency operate within
these limitations, it is important to consider whether data activism assemblages, which the article now
datafication can shoulder the burden of a larger pol- turns to in the final section.
itics or whether it can serve to mask the social and
political struggles it has been mobilized to advance
(Ruppert, Isin, and Bigo 2017). The findings of this Locating Power and Agency in Data
study question the notion that grassroots political Activism, or Enacting the Discourse of
goals can be advanced through data, but there is a Apartheid Legacies
need for further evidence that weighs the datafica-
tion of injustice against other ways of knowing, rep- Reflecting on the big data moment in which asym-
resenting, and challenging it. metrical data accumulation and analysis by govern-
This section exposes a sizable gap between the ments and private corporations poses a threat to
imagined affordances of data and the South African human agency and free will, a number of commenta-
experience of grassroots data activism. There is a res- tors have called for greater attention to enhancing
onance here with other data activisms; for instance, the public’s capacity to act through datafication
Thornham and Gomez Cruz (2016) identified in (Couldry and Powell 2014; Kennedy, Poell, and van
activist “hacking” events “a real disjuncture between Dijck 2015; Cinnamon 2017). Data activism, it is
the way data is discursively constructed, and the way argued, “offers citizens the opportunity to exercise
data is variously and unevenly operationalized in the their democratic agency in the age of datafication”
material and embodied processes of the events (Gutierrez and Milan 2018, 96). Yet, nascent research
themselves” (1). Activists’ attempts to substantiate a on data activism has yet to carefully attend to the
discourse of spatial injustice through data have been nature of power and agency in data assemblages, and
exploited by governments as an opportunity to most work only passively speculates how data might
strengthen a discourse of responsibility for uneven advance the political goals of grassroots actors despite
service delivery. Data are imagined by activists as agency being implicit in the basic rationale for data
powerful actors imbued with the capacity to make activism (Kennedy 2018). Like Milan and Van der
uneven service delivery visible, incontrovertible, and Velden (2016) posited, the analysis presented here
actionable—yet, through aggressive resistance by suggests a need for a more detailed account of agency
government officials, the fragility of this data in data activism—“to consider anew the location and
imaginary is rendered visible. Data can be highly nature of capacities for agency” (Coole and Frost
volatile when enrolled as technopolitical artifacts: 2010, 9)—as grassroots political goals become increas-
“Once they leave their makers, they can be retooled ingly subject to datafication.
for other ethical and political projects and reima- Although datafication is usually described as a
gined to do work within a multiplicity of formations” process of making quantifiable the previously
(Von Schnitzler 2016, 10). Although most social unquantified, it is also productively understood as an
audits have not realized their specific goals, some ideology based on an instrumentalist logic that a
have succeeded in drawing considerable attention world newly represented as data will enact advance-
from the media and the public to the issues and the ments in research, industry, and governance (see van
data-driven approach (e.g., Schaver 2016). Over Dijck 2014). Implicit in this ideology is a belief in
time, wider attention might be converted into suffi- the capacity of data to act in the world, and so spe-
cient leverage to force governments to take data cifically engaging data as a material actor can help
12 Cinnamon

to explain the agentic capacity of data as they are Bennett’s (2004, 2009) work on political material-
enrolled toward activism goals. There has been lim- ities is helpful for conceptualizing data power within
ited attention to nonhuman agencies in data activ- data activism as a relational outcome of distributed
ism, but analyses of technopolitical assemblages agentic capacities. In particular, her concept of
more broadly have produced diverse accounts of the thing-power is useful because it provides a means for
nature and distribution of power and agency. thinking about the way technological artifacts such
Breckenridge’s (2005, 2014) work on biometric data- as social audit data are “made to act” (Latour 2005),
bases in South Africa reveals how local public offi- because “a material body always resides within some
cials’ capacities to act have been supplanted by the assemblage or other, and its thing-power is a function
technology’s affordances and constraints embedded of that grouping” (Bennett 2004, 354). Here, the ca-
at national government level, “at the cost of individ- pacity of data to enact political goals can be under-
ual citizens’ control over their own identities and stood as dependent on power relations between
the bureaucracy’s capacity to mediate” (Breckenridge actors, which helps to explain a general failure of
2005, 281). Garrett and Edwards’ (2007) research social audits to strengthen the discourse of spatial
on an antiapartheid communication systems revealed injustice yet how they were reassembled to advance
an unstable agency shaped through technical affor- the discourse of responsibility. In this case, the
dances, user practices and capabilities, and organiza- thing-power of activist data points to a notion of
tional routines. The analysis of South African data agency not only as being distributed among actors
activism in this study also suggests an account of but also as a constituent property or character of the
agency that is unstable and dispersed within a shift- overall assemblage (Callon 1991; Bennett 2004).2
ing assemblage of human, technological, and polit- This is not to say that data as material objects are
ical actors but that extant power relations strongly necessarily purely instrumentalized matter—that is,
influence any agent’s capacity for action. Research tools for enacting human agency—but rather that
in “new materialisms” is relevant here because it each data assemblage might contain actors mobilized
draws attention to the complex ways that agency is
through both independent and composite agencies
distributed between human and nonhuman actors.
and that these can change (Bennett 2009;
Calling for a shift in focus on agency as a property
McFarlane 2011).
of an individuated actor to the notion of distributed
Empirical studies of data activism practices could
“agentic capacities,” Coole (2013, 458) explained
be informed by the growing literature on digital
how we must pay attention to “the contingent
materialities that specifically engages these ideas. For
appearing (or not) of capacities for agency within
instance, Neff and Nagy’s (2016) “symbiotic agency”
any particular field of forces.” Although technicity is
and Rose’s (2017) “posthuman agency” are relevant
generally understood as the agency of technologies
for data activism, in that they specifically draw these
within a human–nonhuman assemblage and remains
a highly useful explanation here, a more specific versions of materialist thinking into conversation
interpretation of the concept provides a way of with debates about power and agency in the context
thinking about how human, technological, and polit- of emerging forms of digital data and technology.
ical actors are not only capable of acting in the These concepts could provide a way of thinking
world but how their actions are interconnected with about agency within technopolitical assemblages as a
the agencies and materialities of other actors, as proxy, symbiosis, or coproduction of various actors’
explained by Kinsley (2014): intentions and capacities, rather than something
that is inherent to any individual human, techno-
We can [also] think of technicity as the ways in which logical, or political actor (see also Zook and
humans and technology mutually co-constitute one Blankenship 2018).
another in an ongoing formulation of associative Framing data activism as fundamentally technopo-
milieus. The reciprocal arrangement does not have the
litical, I argue that it might be productive to expli-
human at its centre but is a transduction, whereby the
human and technical individuals concretize in relation. citly conceptualize data power and agency as
Technicity in this sense is not a capacity but a form of relational, partial, and provisional, and enacted “by
relation through which we come to understand our virtue of its operating in conjunction with other
technical “supports” and ourselves, and somewhat things” (Bennett 2004, 354); in this case, within an
dissolves that distinction. (372) assemblage of people (activists, local residents,
Agency, Power, and Technopolitics in South African Data Activism 13

government officials), technologies (data, statistics, Speaking about emerging forms of housing activism
maps, graphs), and political discourses (injustice, in Cape Town, this activist explained how data are
responsibility) that are mutually coconstituted and still perceived in his organization as important to
irreducible. This account runs counter to the deter- the activism process but that any capacity for action
ministic thinking underlying not only some data inherent in data is weak compared with the actions
activisms but also other technopolitical assemblages possible by invoking a growing sentiment that con-
that perceive social and political change to be inher- temporary governance decisions strikingly resemble
ent properties of technology. Such data determinism those of the apartheid regime. Grassroots power, for
posits that data produced for progressive causes are this activist, is mobilized by a moral–political dis-
intrinsically powerful for grassroots action, rather course that is augmented by data and made action-
than, as illustrated in this study, a product of the able through the legal system, a carefully arranged
coming together of particular social, political, and entanglement of social, political, and technological
technological capacities (cf. Srinivasan, Finn, and agencies. As a key finding of this study, this suggests
Ames 2017). The analysis presented here sheds light that the distribution of agentic capacities between
on some potential limitations of data activism more human, technological, and political actors must be a
generally when data are considered powerful individ- core consideration for those engaging in data activ-
uated actors, a notion central to wider big data and ism. As Von Schnitzler (2013) argued, realizing
smart city discourses, as well as in significant swathes power in technopolitical assemblages requires careful
of the recent literature on digital society and data- consideration of how agencies should be distributed.
driven urbanism, which often emphasizes techno-
logical over human agency within sociotechnical
assemblages (see Rose 2017). Conclusion
Emerging postsocial audit versions of data activ-
ism in South Africa, effectively through trial and Over the past half-decade, the initial excitement
error, have come to the conclusion that data them- around social audits has been somewhat supplanted
selves do not exercise power but rather that they by a more realistic understanding of how data might
may be “afforded power by a network of con- be deployed to reveal and take action on the spatial
tingencies” (Kitchin and Dodge 2011, 40, italics injustices of everyday life in South Africa. In effect,
added). Several activists explained how a strategic activists have taken an evidence-based approach to
redistribution of agencies has enhanced grassroots assess the effectiveness of social audits—rooted in
power. As one interviewee put it, “I would never go their own experiences of conducting them—and con-
head to head with a government on data again cluded that evidence alone, in the form of quantita-
because to me it’s not what wins the battle. What tive data, does not shift power. This outcome—a shift
wins the battle is better understanding power and in perception of what data are and what they can
your leverage over them” (activist organization, do—reveals a slippage between activist aims of mak-
Cape Town, September 2017). For this activist, a ing spatial injustice visible and actionable through
more effective approach for strengthening grassroots data and what is generally possible through any singu-
power has been to leverage yet another, highly lar action targeting injustice. This aligns with
potent South African political discourse—apartheid Barnett’s (2018) argument, which draws attention to
legacies—as the primary agentic force, which is how any potential shift from spatial injustice to just-
interwoven with, though not driven by, data power: ice is not achieved through purely epistemological
practices but rather that “[t]he geographies of justice
emerge through the combination of spaces of mobil-
The game we are [now] playing is “you are just like the
apartheid government.” They forcefully removed and ization and agitation, deliberation and compromise,
you are doing the same. And, there is a resonance there bargaining and deal making, decision and delivery,
with history and with perception, that is a discourse [and] accountability and revision” (325).
that is very powerful to be tapping into. And that A discursive–material lens affords an insight into
scares them so much more than anything else, because the political possibilities of data when the normativ-
nobody wants to be associated with that history. … ity of the imagination meets the materiality of the
We do still use data … but we’re not going to play a assemblage (Jasanoff 2015). In empirically fore-
public war on the data, because we won’t win that. grounding data through a technopolitical lens, this
14 Cinnamon

analysis adds insight to emerging understandings of Notes


data power and data justice. As the analysis shows,
1. Although described as one of the world’s most
the capacity of data to enact political goals and progressive RTI laws, PAIA requests are often
attain justice for the grassroots might be contingent ignored, delayed, or denied.
on the specific distribution of agentic capacities 2. See also recent work on communicative figurations
between human, technological, and political actors, (e.g., Hepp, Breiter, and Hasebrink 2017; Couldry
and Hepp 2018).
because “data operates within and alongside a range
of other powerful material and discursive signifiers”
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