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FROM PVCS TO EYES
How Mobile Technologies Are Engaging ShoppersMobile Penetration in Canada
Android: 40%
iPhone: 35%
Blackberry: 20%
Windows: 2%
Other: 2%
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of smartphone owners
use their phones for retail-
related activities in-store
tect eer
of Canadians said they'd be
interested in receiving local
offers right to their phone
(ister oa 210
of Canadians say that if
they received a promotion
that applied to either an
item they were buying or
a complementary product,
they'd buy both
(ister 29)
of Canadians under 55
said that they are more
likely to return to a store
that has sent them
personalized promotions
to their phone while
shopping
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Moms are the biggest decision maker when shopping for the family.
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51% 43% 44% 31%
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aynCanadians Appreciate:
@ Convenience of online & mobile shopping: 40%
@ Avoiding in-store hassles: 349%
@ Time saving: 19%
@ Cost reduction: 7%
Yan nn ee fy entCustomers Use Smartphones In-Store To...
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37% 32% 15%
Seek product info Get peer recommendations Seek coupons. S FOI []
30% 22% 41%
Compare prices Lookup Online Reviews Made a different purchase
because of mobile data accessed
(ict nn ep. 82‘Showrooming is described as the act of shopping in-store to view products that will potentially be bought elsewhere.
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Canadians are “showrooming” of a store for just 10% savings
Conk eng erate) img eo)Be Mobile Responsive
Consumers are moving to mobile so how can retailers adapt
to this new space?
Whether this is a mobile site or an app, here are the top features
to think about when creating an engaging mobile experience:Offer e
lapels
+ Mobile-only sale specials and
in-store sale alerts
+ Enabled for mobile purchases
+ Reserve in-store pickup
for products
Help
See chiam
Customers
+ Store locator and hours
+ In-stock item search by location
+ Flyer previews
+ Access to product details
and photos
+ Barcode scanner to let them
identify products while
shopping in-store
Let Them
Be Social
+ Read and contribute to
product reviews
+ Social network integration
50 they can share products
and experiences with friendsLo} biter Ce sin
putting brands in hands
contactus@juicemobile.com YJ @JUICE Mobile _linkedin.com/company/juice-mobile