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‎ takeholders’ needs and motivations are understood, allowing effective

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‎prioritisation;

‎ takeholder satisfaction is high and there is a constructive relationship


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‎between the organisation and stakeholders;

‎ ustomer priorities are established and articulated, in alignment with


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‎RELATIONSHIP MANAGEMENT ‎business outcomes;

‎ roducts and services facilitate value creation for service consumers and
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‎the organisation;

‎ he organisation is facilitating value for all stakeholders and


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‎Conflicting stakeholder requirements are identified and mediated

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