Professional Documents
Culture Documents
Noman Akhtar (Internship)
Noman Akhtar (Internship)
com
xellfitind@gmail.com
Submitted To:
Ms.Mahum Malik
Supervisor
Submitted By:
Noman Akhtar
17490920-021
Date of Submission:
04-01-2021
Noman Akhtar
1790920-021
FMAS Page 1
www.xellfit.com
xellfitind@gmail.com
Letter of Transmittal
Ms.Mahum Malik
Supervisor
Dear Madam,
I hereby submit my internship report titled “Sales, Operational and Marketing Activities
of XellFit Industry”. In this report, I have tried to analyze the sales, operational and
marketing Strategies and activities of a sports goods manufacturing company name
“XellFit Industry”. I sincerely hope that this report will meet your expectations. I would
like to add here that my internship period at XellFit Industry was indeed a great learning
experience for me.Thank you for your kind cooperation and support.
Sincerely,
Noman Akhtar
17490920-021
Noman Akhtar
1790920-021
FMAS Page 2
www.xellfit.com
xellfitind@gmail.com
ACKNOWLEDGEMENT:
In the Name of Allah who is the most Beneficent and most Merciful, I would like to
thank Ms.Mahum Malik my advisor, for providing me with invaluable guidance in
preparation of this internship report. Without her help and support, I could never have
finished this report.
I am very much thankful to the Sales and Marketing Department of XellFit Industry They
provided me with much needed information and other required assistance in order to
prepare this report.
I also wish to thank and give the due respect to my family and friends for their cordial
support and help they offered throughout the process of preparing the whole report.
Especially I want thank those person who were our batch mates. They gave their
valuable time and suggestion. I want to give thanks to all these persons.
Noman Akhtar
1790920-021
FMAS Page 3
www.xellfit.com
xellfitind@gmail.com
Table of Contents:
Introduction ................................................................................................. 8
Business volume, reward, honors & success stories etc during last 5
years. ........................................................................................................ 13
What skills and qualifications you think that you have gained from the
internship- ................................................................................................. 34
How do you think the internship will influence your future career plans
................................................................................................................... 35
How do you think the internship activities that you carried out are
correlated with your classroom knowledge ........................................... 36
Conclusion ................................................................................................ 35
Recommendations .................................................................................... 40
Reference .................................................................................................. 41
Noman Akhtar
1790920-021
FMAS Page 5
www.xellfit.com
xellfitind@gmail.com
Executive Summary:
Internship is such a program which makes a student experiences the corporate life for
the first time. I was assigned as intern under Marketing Operation Division.
This report is prepared on the basis of my six weeks practical experience at XellFit
Industry. This internship program helped me to learn about the practical scenario of a
manufacturing firm. XellFit Industry is a dynamic business and manufacturing service
provider. Varied range of products with ensured standard, quality services and most
effective managerial efficiencies have made the company a market leader in the
respective sectors of its operation.
Keeping main focus on business expansion and growth in the most prospective sectors,
the industry is continuously taking up projects to make it the largest manufacturer in the
business arena of Sialkot despite fast-changing business trend and tricky situation.
Depending on the firm foundation and highly professional human resources, the XellFit
Indsutry is still making good use of its business potentials and also contributing to the
development of the local corporate culture and making a significant contribution to the
overall development of the country and its economy.
But despite intriguing growth and business expansion, the company’s aims and
objectives remain the same – to serve customers with maximum satisfaction and keep
on working for the greater welfare of the people and the country. XellFit Industry care for
their clients as their obligation and customer.
Noman Akhtar
1790920-021
FMAS Page 6
www.xellfit.com
xellfitind@gmail.com
Chapter 1
Organization Overview
Noman Akhtar
1790920-021
FMAS Page 7
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xellfitind@gmail.com
1.1: Introduction:
XellFit Industry is a truly Sports and leather company, started in 2007 as a manufacturer,
concentrating on high quality custom made leather jackets, Gk gloves and accessories.
We established ourselves with this position in the market and have since become one of
the leading suppliers of sports balls & gloves globally. Over the past years, XellFit Industry
has become well and truly established as one of the leading names in the Soccer market,
due to its unbeatable quality and performance versus price. In addition, XellFit Industry is
now a serious player in the Soccer balls, including FIFA balls and GK gloves market, with
the resounding success of our FIFA Quality PRO model AGILITY and FIFA Quality model
DYNAMIC. Which have earned a solid reputation for outright performance, reliability and
great looks, all at an affordable Price.
Our gloves are good value for money without any compromise to their suitability for the
respective jobs. XellFit Ind. is committed to supply high end safety gloves exceeding
customer's satisfaction and take pride in repeat orders. Inquiries about other types of
gloves and leather products are also welcomed.
Noman Akhtar
1790920-021
FMAS Page 8
www.xellfit.com
xellfitind@gmail.com
Internships are formal programs within organizations whose primary purpose is to offer
practical work experience in a particular occupation to people who are new to that field.
Internships strengthen resumes by giving students visible work experience and providing
older job hunters with needed credentials to change careers. Would-be interns should
evaluate internship programs carefully, to see if those programs offer the training they
need. Training programs enable the students to explore their skills by doing practical work
in any type of organization.
The scope of the study is the Sales, Marketing and operational Strategies of XellFit
Industry. The report covers details about the various services, overview and different
departments and divisions in XellFit Industry. The main focus is on the analysis of the
Sales, Operation and Marketing Strategies. However the study is only related to the
Market Operation Division as I was provided an opportunity to only work in this division.
Noman Akhtar
1790920-021
FMAS Page 9
www.xellfit.com
xellfitind@gmail.com
General Objective:
Specific Objective:
To focus and discuss the Sales, Operations and Marketing Strategies of XellFit
Industry.
To give an overview of XellFit Industry.
Business Associations and Networking with Prospects through Online Platforms
and Business Networking and Relationship Building via Key Marketing Initiatives.
To focus on the various services, work environment and facilities provided by
Business Solutions limited.
To focus on the importance, benefits, reasons of Marketing Strategies of
Business Solutions limited.
Noman Akhtar
1790920-021
FMAS Page 10
www.xellfit.com
xellfitind@gmail.com
1.2: Overview of the organization:
1.2.1: Brief History:
Noman Akhtar
1790920-021
FMAS Page 11
www.xellfit.com
xellfitind@gmail.com
XellFit Industry is giving their customers to be freely to talk with in the 24 hours, and as
their workers assigned duties are not too complex. All the duties are divided in different
small tasks to all the employees of different departments.
It gives benefits to their customers to send their own sample designs to be followed and
send samples without charging any cost and they listened to their customers desires, and
then they respond to the manager, and after having the final call from higher department
manager will involve all the deans of different departments whom are concerned to the
following projects. Then manager assign different tasks to all the deans to spread alarm
in their departments carefully.
As they have started working in 2007, and that was the time when they were only
two people who started their business, They just take a risk as a family business
and send their samples to some of the smallest industries in abroad e.g. London,
Brazil, Germany, USA etc. They still hope to get a response back from some of
them or maybe one of them, but they get no response from any import industries
there.
As a result, they did not back out for that and they approach some companies from
the new way and get reference to contact them and after contacting they get a
response back with a small amount of order but they were happy and celebrate
their happiness with their families. The company’s reviews after receiving the
Noman Akhtar
1790920-021
FMAS Page 12
www.xellfit.com
xellfitind@gmail.com
Orders were awesome and appreciated and they send a big order to them. And as
this thing motivates them not to dishearten but work more for it.
In the passing five years, they expand their business and hired a qualified staff
with handsome salary amount, and their employees work under a friendly
environment that helps their business to grow much faster.
In the coming years, they are moving towards some more beneficial products as
Boxing gloves and boxing accessories etc.
Noman Akhtar
1790920-021
FMAS Page 13
www.xellfit.com
xellfitind@gmail.com
Chapter 2
The Job
Noman Akhtar
1790920-021
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xellfitind@gmail.com
These services are basically for the customers who use their products and ask
them for some samples and these are mentioned below:
Free-of-cost samples.
Response in relatively two hours.
Designs by clients.
High quality material.
GK gloves.
Leather jackets.
Leather bags.
Payment via PayPal/Bank transfer.
Products:
Mechanic Gloves:
It is a Natural product made from PU (Polyurethane). That comes with super elastic,
strong material and in to two forms these are mentioned below:
Noman Akhtar
1790920-021
FMAS Page 15
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Powdered free form.
Leather Jackets:
Length coat that is usually worn on top of other apparel or item of clothing, and made
from the tanned hide of various animals. The leather material is typically dyed black, or
various shades of brown, but a wide range of colors is possible.
Noman Akhtar
1790920-021
FMAS Page 16
www.xellfit.com
xellfitind@gmail.com
Footballs:
A pig's bladder was inflated and used as the ball. By comparison, today's football is an
inflated rubber bladder enclosed in a pebble-grained leather cover or cowhide.
Soccer Balls:
Noman Akhtar
1790920-021
FMAS Page 17
www.xellfit.com
xellfitind@gmail.com
Political factors:
Noman Akhtar
1790920-021
FMAS Page 18
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Economical Factors:
In which Soccer will see the All over economically positions of Pakistan like economic
growth trends (various countries), taxation, government spending levels, disposable
income, job growth/unemployment, exchange rates, tariffs, inflation, consumer
confidence index, import/export ratios, and production levels.
Social Factors:
Demographics (age, gender, race, family size, etc.), lifestyle changes, population
shifts, trends, fads, health, living standards, housing trends, fashion, attitudes to work,
leisure activities, occupations, and earning capacity. In which Soccer see if majority will
goes in his Favor then it will be the best for a new Soccer company.
Technological Factors:
Legal factors:
Before the legal factors affecting the industry are analysed, a clarification needs to be
made. These factors should not be confused with the sport regulations applied by the
governing bodies of the sport, FIFA, UEFA, the FA and the Premier League. The
regulations are guidelines and orders imposed by those bodies, but cannot be considered
legal macro-environment factors. The Legal factor.
Noman Akhtar
1790920-021
FMAS Page 19
www.xellfit.com
xellfitind@gmail.com
Noman Akhtar
1790920-021
FMAS Page 20
www.xellfit.com
xellfitind@gmail.com
A successful organizational structure defines each employee's job and how it fits within
the overall system. But simply, the organizational structure lays out who does what so
the company can meet its objectives.
Noman Akhtar
1790920-021
FMAS Page 21
www.xellfit.com
xellfitind@gmail.com
In XellFit industry, there are total 136 Number of Employees working in different
departments and the labor side (unit) is a few miles away from the office area.
Each association is partitioned into positive offices. Every office performs diverse sort of
occupations and requires staff with specific aptitudes to handle specific employment. The
list of different departments is given below:
HR Department.
Designing department.
Accounts department.
Marketing department.
IT department.
Quality checker department
Noman Akhtar
1790920-021
FMAS Page 22
www.xellfit.com
xellfitind@gmail.com
HR Department:
Human resources specialists are responsible for recruiting, screening, interviewing and
placing workers. They may also handle employee relations, payroll, benefits, and training.
Human resources managers plan, direct and coordinate the administrative functions of
an organization.
Designing department:
A designing department is responsible for all the designs making projects and meets the
demand of the customers and passes out that design to the manager to check out and
guide for changing if needed.
Accounts department:
The accounting department is responsible for recording and reporting the cash flow
transactions of a company. This department has some key roles and responsibilities,
including accounts receivable, accounts payable, payroll, financial reporting, and
maintaining financial controls.
Export/Marketing department:
Noman Akhtar
1790920-021
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www.xellfit.com
xellfitind@gmail.com
IT department:
It entails an incredible number of inspections, checks and reviews before a product can be
offered for sale.
In XellFit Industry, hierarchy of authority is well defined and simple. Through proper
channel lower level employees approach the upper authority. The organization structure
is simple and clearly defines who is answerable to whom.
Noman Akhtar
1790920-021
FMAS Page 24
www.xellfit.com
xellfitind@gmail.com
Chapter 3
The Project
Noman Akhtar
1790920-021
FMAS Page 25
www.xellfit.com
xellfitind@gmail.com
First Week: In the 1st day of first week I met with the CEO of XellFit Industry and he was
asked me to introduce myself and aslo he asked me about my skills, qualities and past
experiences. He also introduced himself. CEO assigned a supervisor to me who helped
me to get introduce with the workers of Marketing Department because my main job has
to be done in this department. In the 2nd day of the first week the Head of Marketing
Department provided information about the marketing software, designing softwares and
social media marketing tools. Later he assigned me a job to create email letter, install
different softwares and to create a business account on different social media platforms.
Basically in the First week I learned about different softwares, how to create marketing
campaigns, how to create sales letter and how to develop a business account.
Second Week: In 2nd week my supervisor told me the different ways about finding right
customers for the different products and how we can approach them. He assigned me a
job to find different customers and email them.
In the 2nd week he assigned me a job to check emails and I was supposed to specify
emails with the complaints received from customers and from department.
In the 2nd week I learned about the different ways through which we can tackle with the
complaints and how we can respond to them.
Noman Akhtar
1790920-021
FMAS Page 26
www.xellfit.com
xellfitind@gmail.com
Third Week: In the 3rd week of my internship my supervisor provided me with the
information how we can create invoices, packaging lists, barcodes and how we can do
export documentation.
Later on I was assigned with the work to create invoices, packaging lists and barcodes
for the different orders.
Fourth Week: In the 4th week I learned about how we can manage Ebay and Alibaba
accounts. My supervisor provided me with detailed information on the online stores.
Later on I was supposed to create and manage listing on the Ebay and Alibaba accounts.
In this I also learned how we can create online store and also how we can advertise our
products using different marketing tools and techniques.
Fifth Week: In the fifth weeks I was introduced with the different departments of the
organization like Production department, Quality Control department and IT department.
Fifth week was crucial for me, in this week I was assigned with the task to teach to the
new interns what I was learnt during my internship period,
Sixth Week: In the 6th week I learned about the manufacturing process of different
products, packaging process and shipping process of different goods.
In this week I was assigned with the task to analyze the environment of the organization.
I was also supposed to ask from different workers about the problems that they are facing
during work, and I have to write a detailed article on how we can solve those problems.
Noman Akhtar
1790920-021
FMAS Page 28
www.xellfit.com
xellfitind@gmail.com
Noman Akhtar
1790920-021
FMAS Page 29
www.xellfit.com
xellfitind@gmail.com
2.1.4: Detailed description of the departments you
worked in during your internship:
Noman Akhtar
1790920-021
FMAS Page 30
www.xellfit.com
xellfitind@gmail.com
2.1.5: Detail description of the operations/activities of
the department you worked in.
Noman Akhtar
1790920-021
FMAS Page 31
www.xellfit.com
xellfitind@gmail.com
2.1.7: Summary and learning:
I started my internship for the reason of completion of BBA program. I selected XellFit
industry, which is the Sialkot’s leading and best export company, for my internship. This
internship is one of the most memorable, knowledgeable and informational experience in
my life. This internship provides me experiences, lessons, skills and tools which will help
me in my professional in future.
In XelllFit Ind. my learning process started from the interview ,this was the first interview
in my life, I learnt a lot of things like how to prepare myself for interview, how to present
myself in a good way, how to explain my qualities and skills.Mr. Bilal was the person who
conducted the interview in Sialkot office.
I joined the office according to the joining date, the first day of internship was full of
excitements and hopes for the future. In the very first day a brief lecture was delivered by
the Sir Danish about the office, its staff members, their ranks and positions, functions of
the department, and the timings of the office. I observed the environment of the office and
it was quite friendly. Through lecture I easily understand the authority line of the
department and functions of the Department. The Marketing department deals with all the
things related to import and export.
Internship in XellFit Ind. was a most valuable learning experience in my study life .Now I
can easily relate my concepts with the reality which increases my knowledge and learning
ability. I hope this internship will help me in my further studies and professional life in
future.
Noman Akhtar
1790920-021
FMAS Page 32
www.xellfit.com
xellfitind@gmail.com
How to install and use CorelDraw, Adobe Photoshop, CRM and other Marketing
softwares.
How to build business account, working on different social media platforms, social
media marketing and advertising tools and techniques.
Creating business and sales letters, finding right customers and methods how we
can approach them.
Managing emails and responding them.
Preparation of invoices, packaging lists, barcodes, export documentation and
shipping bills.
Creating and managing online stores like Ebay and Alibaba etc. Listing items in
online store and advertisement.
Managing new internees and teaching them.
Analysis of business environment.
Development of skills and knowledge about manufacturing process, packaging
process, shipping process and other activities.
Managing folders and creation of reports.
Noman Akhtar
1790920-021
FMAS Page 33
www.xellfit.com
xellfitind@gmail.com
Noman Akhtar
1790920-021
FMAS Page 34
www.xellfit.com
xellfitind@gmail.com
2.1.11: how do you think the internship activities that
you carried out are correlated with your classroom
knowledge:
All the activities I was performed and learned during my internship period was almost
relative to my classroom knowledge.
All the information provided by my lecturers and all the knowledge I have gained from
books helped me a lot to learn and perform all those activities in a practical way.
Conclusion
3.1: summary of key conclusions:
Noman Akhtar
1790920-021
FMAS Page 35
www.xellfit.com
xellfitind@gmail.com
I started my internship for the reason to to fulfill the Bachelor of Business Administration
(B.B.A) degree requirement under the FMAS, UOG Sialkot Sub-Campus. I was selected
XellFit industry, which is the Sialkot’s leading and best export company, for my internship.
This internship is one of the most memorable, knowledgeable and informational
experience in my life.
This internship provides me experiences, lessons, skills and tools which will help me in
my professional in future.
In XellFit Industry my learning process started from the interview ,this was the first
interview in my life, I learnt a lot of things like how to prepare myself for interview, how to
present myself in a good way, how to explain my qualities and skills.
I joined the office according to the joining date, the first day of internship was full of
excitements and hopes for the future. In the very first day a brief lecture was delivered by
the Mr. Danish about the office, its staff members, their ranks and positions, functions of
the department, and the timings of the office. I observed the environment of the office and
it was quite friendly.
Through lecture I easily understand the authority line of the department and functions of
the Department. The Marketing department deals with all the things related to import and
export.
Internship in XellFit Industry was a most valuable learning experience in my study life
.Now I can easily relate my concepts with the reality which increases my knowledge and
learning ability. I hope this internship will help me in my further studies and professional
life in future.
Noman Akhtar
1790920-021
FMAS Page 36
www.xellfit.com
xellfitind@gmail.com
SWOT Analysis is a simple but useful framework for analyzing your organization's
strengths and weaknesses, and the opportunities and threats that you face. It helps you
Focus on your strengths, minimize threats, and take the greatest possible advantage of
opportunities available to you.
The SWOT analysis of XellFit Industry explains the strength, weaknesses, opportunities
and threats of the organization:
Strengths:
Noman Akhtar
1790920-021
FMAS Page 37
www.xellfit.com
xellfitind@gmail.com
Strengths of XellFit Industry are:
It is a most trustable export company.
It offers some deals that make their products more attractive.
They used best quality.
They have qualified staff.
The organizational structure is so flexible.
Weaknesses:
Opportunities:
Threats:
Noman Akhtar
1790920-021
FMAS Page 38
www.xellfit.com
xellfitind@gmail.com
Threats of XellFit Industry are:
Strong competition from export companies.
Political instability.
Taxes over products due to increase of dollar rate.
Security issues.
Noman Akhtar
1790920-021
FMAS Page 39
www.xellfit.com
xellfitind@gmail.com
“Recommendations for XellFit Industry”
Noman Akhtar
1790920-021
FMAS Page 40
www.xellfit.com
xellfitind@gmail.com
“REFERENCES”
Company’s catalogue.
Mr. Muhammad Iqbal (HOD of Marketing department)
Iqbal.ahmad01@gmail.com
www.xellfitind.com
More details about Porter's Five Forces can be found in: Investopedia
Https://www.investopedia.com/terms/p/porter.asp#ixzz5NUSTnv7C
Noman Akhtar
1790920-021
FMAS Page 41
www.xellfit.com
xellfitind@gmail.com
Special Thanks!
Respected Advisor Ms.Mahum Malik.
All the Respected Teachers of FMAS.
Respected Parents.
Respected Family members, Friends and Group Mates.
Noman Akhtar
1790920-021
FMAS Page 42