Professional Documents
Culture Documents
Aliazas Santiago (Final1
Aliazas Santiago (Final1
Aliazas Santiago (Final1
An Undergraduate Thesis
Presented to the Faculty of
College of Hospitality Management and Tourism
Laguna State Polytechnic University
San Pablo City Campus
San Pablo City
In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Hospitality Management
Aliazas, Camille
Santiago, Loraine P.
2023
ii
APPROVAL SHEET
_____________________________________
Ms. Lorena H. Garcia
Thesis Adviser
………………………………………………………………………………………………
Approved by the Committee on Oral Examination with a grade of ______.
_____________________________ _____________________________
Dr. Marjorie N. Murillo Mr. Adrian Maliksi
Member Member
_____________________________ _____________________________
Mr. Arvi Adrian M. Borja Mrs. Vanessa J. Silang
Member Member
_____________________________
Ms. Lorena H. Garcia
Research Coordinator
………………………………………………………………………………………………
Accepted and approved in partial fulfillment of the requirements for the
degree of Bachelor of Science in Hospitality Management
________________________________________
NINEVETCH GRACE O MARCO, DBM-HM, CHP
Associate Dean, CHMT
__________________________
DELON A. CHING, Ed. D. ____________________
Chairperson, Research and Development Date Signed
RESEARCH CONTRIBUTION
NO.
iii
Acknowledgement
To Almighty God, for He is the one who is guiding her and giving hope for
pursuing things
To Mr. Adrian G. Maliksi, for being the research statistician who guided
the researchers in the computations for the study and for taking his time in
teaching us.
Borja, Mr. Adrian Maliksi and Mrs. Vanessa Silang for being the key
Café of Los Baños, Laguna who actively contributed with their full
Santiago, and Mrs. Salve P. Santiago for their financial consideration and
This research study is dedicated in its entirety to our dear parents who gave
us their unwavering moral, spiritual, emotional and financial support and were our
To our loving friends, teachers and classmates who have provided insight,
To our research adviser Ms. Lorena H. Garcia for her encouragement and
To Almighty God for giving us a healthy existence and dedicate this study
restaurant that can provide an ethical environment for vegetarian eating and
human bodies encountered through eating experiences. This study would like to
(95) customers that were chosen using purposive sampling. A descriptive survey
method was used to collect quantitative data from the customers. Each respondent
was asked through printed survey questionnaire. The respondents were asked
about their profile and after that are descriptive questions constructed to gather
TITLE PAGE………………………………………………………………….….....i
APPROVAL SHEET…………………………...………………………..………...ii
ACKNOWLEDGEMENT ……………………………………..………………......iii
DEDICATION …………………………………………………..………………….iv
ABSTRACT ………..……………………………………………………………....v
TABLE OF CONTENTS…………………………………………………………..vi
LIST OF FIGURES…………………………………………………….…………..viii
LIST OF TABLES………………………………………………………………….ix
LIST OF APPENDICES…………………………………………….……………..xi
Introduction ………………………………………………………………..1
Related Literature…………………………………………………………12
Laguna………………………………………………..……………...………32
RECOMMENDATIONS
Conclusion..……………………………………...…………………….…....48
Recommendation………………………………………………….…….….49
References……..………………...…………………………..………..........50
viii
LIST OF FIGURES
Figure Title Page
1. Research Paradigm………………………………………………………...7
Occupation…………………………………………………………….……28
Income………......................................................................................29
Educational Attainment………………………………………………..….31
ix
LIST OF TABLES
Concern……………………..…....………………………………….......31
Preparation……………………..…....…………………………………...32
Motivation……………………..…....………………………………….......34
Socioeconomic……………………..…....…………………………………36
Customers Delight…………………………………………………………37
A. Questionnaire…………………………………………………………..57
B. Reliability Test………………………………………………………….60
C. Tabulation and
Computation……………………………………………………….……62
D. Communication Letter…………………………………………………71
E. Proof of Summary……………………………………………………...76
Chapter 1
Introduction
customer views on meat, dairy, and other contentious food items. This research
vegetarian Restaurant in Los Baños Laguna. The Satya Graha Cafe and
Avenue Batong Malake, Los Baños, Laguna. This Restaurant serves al fresco
meats and delicious international fusion cuisine. The owners of Satya Graha are
partners in real life, the Satya Graha has also the Vegetari Healthy Bites that
produce and sell some vegetarian snacks such as Seacharon, Chichashroom and
many more. The restaurant provides many unique products. They serve delicious,
guilt-free meals and snacks that are ready to eat as well as frozen vegetarian
meats.
The Vraja Vegetarian and Vegan Cuisine is located at Manuel Roxas Street
Alumni Plaza UPLB, Los Banos, Laguna. Vraja Cuisine is a firm believer in the
spread the good. To better serve customers upon re-opening, the vegetarian
restaurant completed its menu with a mix of time-honored favorites and intriguing
2
new dishes. Through the plant-based feeding program that takes place every
Wednesday at Vraja Cuisine, the restaurant shares its enthusiasm for plant-based
cuisine and admiration for the small but growing community at UP Los Banos.
influences what and how food issues arise in the predominantly public arena by
Morgan indicate that the politics of caring and engagement with ecological
integrity and social justice are important aspects of ethical eating (2010). Morgan
made the point that people have the capacity to care for others, whether they are
close friends and family or distant strangers, and that they may put their caring
into effect by eating locally grown organic food. consumption of globally produced
(or traded) food. Ethical eating is also a crucial component of a sustainable food
system.
Since many people are concerned about the growing disconnect between
different types of ethical concerns: the first type of concern deals with actual
issues, like animal welfare; the second type of concern deals with requirements
for reliable information; and the third type of concern deals with participation and
processes. Food, however, has always been and will always be an intrinsic good
for consumers. For instance, in some cultures, rice has intrinsic value that extends
beyond its monetary value to include cultural, social, and ethical considerations
for people living their lives in accordance with their ideas of what a good life is. If
there is a disconnect between customer desires and what producers are really
producers.
province whose capital is Santa Cruz. Los Baños is one of Laguna's municipality
First off, the idea of ethical consumerism is far from clear-cut in its meaning.
consumers who demonstrate their ethical values by doing so (e.g. Johnstonet al.,
However, the customer leaves the food shop, neither consumption nor
ethics stop. People obtain, process, consume, and dispose of food, and they
4
assign ethically significant meanings to each of these actions. Household food
waste, or food that is purchased but never consumed, is one of the most
significant issues in today's world when it comes to food and ethics. According to
Koskinen et al. (2018) and Lehtonen and Pyyhtinen (2020: 198), preventing food
224).
Consumption ethics are not a given; rather, they are a socially formed,
Consuming fruits and vegetables, which are key sources of several critical
nutrients and include phytochemicals that may reduce the risk of chronic illness,
is crucial for human health as a result (Stahler, 2012). Eating these foods can help
protein and dietary fiber. More people than ever before dine at restaurants in
cities. However, meal in restaurants frequently has a lot of calories and not
enough veggies. They also supply too many calories from animal protein and fat,
5
which increases the risk of developing cardiovascular and other chronic illnesses.
in order to safeguard the environment. The Belgian City of Ghent, located in the
vegetarian publication. Ghent is now the greenest city in the world because of this
program, which was implemented in 2010. In the same year, Santiago City,
be a vegetarian day (Lai, 2010). In light of the previous, governments are making
an effort to put green city plans into action and to encourage vegetarianism.
Beyond improving human health, eating a more vegetarian diet is also good for
the environment. There are numerous good reasons why vegetarians avoid eating
animal meat. There are causes related to health, the environment, ethics, and
One of the greatest culinary trends of 2018 was eating only plants. People
are avoiding animal food items for a variety of reasons, including claimed health
This trend is more commonly seen as a lifestyle choice. Whatever the driving
force, a large consumer base is drawn to the vegan diet, which has surely aided
This study makes an effort to fill this knowledge gap about how people
sustain vegan diets. This is accomplished by assessing how well the Theory of
Planned Behavior or TPB (Ajzen, 1991) and the mediating impact of ethical
considerations can be utilized to capture the causes and the purposeful action.
relevant precursors of the behavior of interest and will improve the explanation of
the circumstance (Michie et al., 2014). In the first dimension, organizational tactics
Conceptual Framework
includes age, sex, occupation, monthly household income, and civil status. The
second part will be about the Influence of Ethical Food Consumption in a selected
Socioeconomic.
7
The dependent variable consists of the Customers Delight of the
respondents in Satya Graha Cafe and Restaurant and Vraja Vegetarian and
Vegan Cuisine.
Research Paradigm
terms of:
1.1 Age;
1.2 Sex;
8
1.3 Occupation;
2.4 Socioeconomic;
Baṅos, Laguna?
Hypotheses
customer delight of the respondents to Satya Graha Cafe and Restaurant and
following:
business.
might use this kind of study as related literature and as information that will help
their study.
because this research will tackle how ethical consumption influence vegetarian
restaurants.
restaurants for they become aware of how ethical food consumption manage to
The scope of this study focused on the influence of ethical food consumption
quarter of 2023.
Definition of Terms
Ethical Concern. In this study, it is the first category of worries deals with
advocate for food availability and equitable access to the food supply and
Ethical Concerns
environmentally friendly organic foods, locally made goods, fair trade, biodiversity
trade, animal welfare, etc.), organic is one of the most well-known claims in Japan
interviews about their eating habits and the factors that led to the first embrace of
the lifestyle. Vegetarian motivation vocabulary was classified into groups based on
descriptions from known deviance theory. The eating patterns of this newly
monotheistic.
Even if they are not explicitly religious, many modern beliefs and behaviors
are nonetheless seen as having religious connotations. They have been described
ethical vegetarianism, including taboo and avoidance behavior, reverence for life,
domination and tyranny. These conclusions are supported by data from a study of
findings of which are given and analyzed. The propriety of employing terms like
although these phrases are helpful right now, they must be replaced in the long
run by ideas that acknowledge such behavior without implying that it is a type of
In many nations, the popularity of the vegan lifestyle has been gradually
rising (VEBU, 2016; Gerke and Janssen, 2017). While there is rising interest in
animal alternatives, vegetarian and vegan products are also expanding as new
13
research platforms appear (Martinelli and De Canio, 2021). Foods are starting to
suggests that veganism encompasses all facets of daily life, not just the eating
component but any source of animal products. The vegan philosophical lifestyle
has a unique focus on issues of animal welfare and the environment. Although it
emotional concerns and ideological issues has also been proven to inspire people
including the health advantages they offer (Dyett et al.,2013), ethical concerns
about the treatment of farm animals, and major environmental problems (Bryant,
2019). Second, while many people would agree that vegan diets might be a good
option, maintaining a vegan diet is difficult (Hodson and Earle, 2018). Third,
customers say it's difficult to switch to a vegan diet since it's pricey and
unappealing (Bryant, 2019). Last but not least, as the vegan culture grows and
there is evidence of increasing scientific interest in this area (Janssen et al., 2016),
the world's agro-food system. The top exporter of soybeans worldwide, Brazil
14
provides daily food to tens of thousands of animals across the world. In addition,
the nation itself has elevated its output to a world-leading level. animal protein,
primarily chicken, beef, and pork exports and imports (Wilkinson Niederle and
Wesz (2018); Escher et al. (2017); and Wesz Jr. (2016)). It was due to this,
agribusiness has a reputation as the most innovative and Brazil's innovation sector
An picture that has, however, come under scrutiny due to the social and
modern times have seen one of the most renowned and worldwide food trends
that have generated controversy. In Brazil, 30 million people 14% of the country's
2018). Evidently, being a vegan is not just (or even mostly) about eating meat.
Tobias is a prominent vegan writer and global influencer. In his 2017 book
How to Create a Vegan World, Leenaert advocates for this adaptable idea, which
considerations for sustainability and animal welfare "vegan practices," etc. among
the key participants in the vegan movement. Following this trend is the CEVA
15
(Center for Effective Vegan Advocacy).this "pragmatic approach," which stresses
the notion of "people" frequently improve their conduct first, then change their
movements.
Food safety is still a top priority for consumers, food companies, and food
Organization (WHO, 2015) reports that because many of these nations have
insufficient foodborne disease surveillance data and control strategies, the risk of
East. The Middle East and North Africa, which is in the Eastern Mediterranean,
foodborne risks that contributed to 600 million illnesses and 420,000 fatalities
(WHO, 2015).
In the 20th century, meat became the primary ingredient in many high-
supply chain has supported and reinforced these cultural standards; meat has
become both more both widely accessible and reasonably priced. More recently,
this has also increased the consumption of foods from animals, especially meat,
16
in low-income countries, which has led to an increase in obesity rates in such
nations . The intricacy of the problems relating to modern society consumes a lot
of meat; consumers may want to think about their own and their family's health,
their diet's impact on the environment, animal welfare, and financial concerns.
increases (Steg et al., 2014; Shahid and Paul, 2021), ethical motivation is further
operating in line with one's moral commitments and values while avoiding guilt,
social acceptance entails making a good first impression and living up to others'
expectations.
which affect how customers view and purchase products (Kim et al., 2014; Singh,
2018). A number of different customer motives have been regarded as one of the
Vegetarian customers were most motivated by ethics and value for money,
next by comfort, quality, and safety, with less motivation originating from social
17
acceptance or stimulation.(Lin et al., 2013) According to research, collectivistic
consumers may choose more luxurious products due to the status and prestige
Martnez et al., 2021), and minimalism and ethical consumption are some of the
main trends during such crises, the COVID-19 pandemic's effects on consumer
preferences may help to explain these contradictory results (Flatters and Willmott,
2009).
Socioeconomic
eliminate rural poverty while boosting sustainable agriculture. The goal of this
becoming increasingly popular, and consumers are becoming more aware of how
For such moral consumers, purchasing food involves more than just a cost-
benefit analysis because they care about a variety of factors, including the impact
rights, support for local farmers, and animal welfare, among others. According to
Long and Murra, "the act of purchasing products that have additional attributes
(e.g., social, environmental, political, health, etc.) in addition to their immediate use
Customer Delight
mouth (Chitturi et al., 2008; Finn, 2005; Oliver et al). Indeed, the single largest
reason that customer delight research has grown is its predictive power for
promoting valued firm outcomes (Barnes and Krallman, 2019). Research even
suggests that “delight begets delight” in the form of delight spirals, wherein the
mood, and ultimately benefiting coworkers and future customers (e.g., Barnes et
al., 2015; Guidice et al., 2020; Nasr et al., 2014). This contagion effect explains
19
why a strategy of customer delight impacts more than just the customer’s well-
being.
more than simply the wellbeing of the consumer. In the former, exceeding
later, it was believed that strongly emotional reactions might result in joy without
Last but not least, Ball and Barnes (2017), attempt to expand the definition
of delight to include other positive emotions in addition to joy and surprise in more
recent research on the subject. These emotions include gratitude. The business
would then have more opportunities to delight its clients in such a situation.
concerns that influence what and how they emerge in the main public arena
through cultural discourse and an organizational logic that links personal food
intake with social and environmental change (Johnston and Baumann 2010;
Johnston and others 2011, 2012). In Kevin Morgan's works on ethical foodscapes,
eating ethically is praised for its commitment to ecological integrity and social
justice as well as for being ingrained in the politics of caring (2010). Morgan noted
that humans have the capacity to care for others, whether they are the nearest
and dearest or far away, drawing on moral philosophy and ecological theories.
Those closest to them or distant strangers can demonstrate their affection through
20
local (eating locally grown, organic food) and international initiatives. There is an
the severe financial crisis and intense rivalry that defines the restaurant sector, it
has been generally asserted that restaurants frequently fail to address and
vegetarian goods, including meat and dairy alternatives like veggie burgers, tofu
steaks, vegan pizzas, and several more plant-based products, can be purchased
among consumers over the past ten years and have become important venues for
ethical food consumption. Scholars have recently examined digital food platforms
as including both care for the consuming self and the producing/distributing other
Eli et al. (2018); Giraud (2018) Witterhold (2018). According to this body of work,
"digital food activism" refer;s to ethical food consumption made possible by digital
RESEARCH METHODOLOGY
Research Design
This chapter discussed how the whole study was conducted, the
procedure of the entire study. It also includes the setting of the research, the focus
of the study, the instrument used, the data treatment, and the procedure of the
data review.
gathers information that is used to respond to a variety of what, when, and how
units are chosen because they possess the qualities that the sample needs. In
other words, in purposive sampling, units are chosen "on purpose." The
target population of the study. The researchers had a target of ninety-five (95)
The Data for this study were distributed and gathered face-to-face using a
survey questionnaire created by the researchers. At the outset of the study, the
researcher requested a permission letter from the guests and workers of selected
vegetarian restaurants in Los Baños, Laguna, and provides a request letter for
the respondents.
Research Instrument
device and instrumentation is the course of action. The researchers used a survey
questionnaire as the instrument, which was conducted through Face to face. The
result is based on the survey, the researcher was able to determine the influence
research instrument is a section that should include the instruments you plan on
instrument was structured a 4-point Likert scale that included strongly agree,
4 Strongly Agree
3 Agree
2 Disagree
1 Strongly Disagree
It shows the range Likert scale that the respondents only need to choose from the
Statistical Tool
The study made use of SPSS as a statistical tool to arrive the study’s
conclusion. SPSS is for the Statistical Package for the Social Sciences; it is the
SPSS is a software suite designed for data, management, and statistical analysis
in social science. (SPSS Inc, 1968) to compute frequency, mean, and percentage.
The data was evaluated using the statistical software that the researchers’
AGE
18-23 years old
24-29 years old
10%1%14%
12% 30-35 years old
28% 36-41 years old
13%
42-47 years old
9% 13%
48-53 years old
54-59 years old
60-65 years old
forty-eight to fifty-three (48-53) years old of age brackets. Fourteen percent (14%)
of age brackets belong to the eighteen to twenty-three (18-23) years old. The
other thirteen percent (14%) belong to the eighteen to twenty-three (18-23) years
old of age brackets with thirteen (13) respondents. While the other respondents
thirteen percent (13%) belong to thirty to thirty-five (30-35) years old of age
twenty-nine (24-29) years old of age brackets. Ten percent (10%) of the
respondents belong to (54-59) years old of age brackets. Nine percent (9%) of
Therefore, it shows that most of the customer in Satya Graha Cafe and
Restaurant and Vraja Vegetarian and Vegan Cuisine are in the age of 48-53
Pribis and others (2013), younger generations accept the ethical and
ecological justifications, whereas those between the ages of 41 and 60 are more
in favor of the health justification. Bacon and Krpan (2018) the individuals favor
vegetarian cuisine because it is made from nutritious, they are not afraid to
consume it daily and are not concerned about putting on weight. Being a
environment.
SEX
46%
54% Male
Female
above, fifty-one (51) or fifty-four percent (54%) of females, forty-four (44) or forty-
light, healthy meals, but males are expected to have hearty, filling meals, which
may help to explain why women are more likely to consume vegetables than meat,
OCCUPATION
Medical Services
13% 7% 7%
9% Education
Government Employee
16%
48% Educator
Business Professional
Student
belong to the Business Professional bracket. Fifteen (15) or sixteen percent (16%)
belong to the Educator bracket. Twelve (12) or thirteen percent (13%) belong to
the student. Eight (8) or nine (9%) belong to the Government Employee bracket.
27
Seven (7) or seven percent (7%) belong to the Education. While seven (7) or seven
Therefore, it shows that most of the occupation of the customer are more
business professionals.
chosen. The findings demonstrate that choosing this lifestyle follows an aberrant
career trend from a carnist society (Joy, 2011), or a culture where consuming meat
is seen favorably. This career is a new vegan identity and habit. When comparing
the professional paths of upper-class young people with those of young people
from other social classes, it becomes especially clear how this career will reveal
origin.
9%
4%
10% 10,000-15,000
16,001-20,000
76% 20,001-25,000
25,001 and above
Income
one peso to twenty-five thousand (20,001-25,000). Nine (9) or nine percent (9%)
thousand (10,000-15,000). The least is four (4) or four (4%) do have a monthly
20,000). Therefore, the most of the respondents have a monthly household income
happiness at that restaurant will be made simpler by defining the target client (who
has a requirement for either luxurious or basic meals). The survey's findings also
revealed that the respondents are above minimum wage earner based on their
CIVIL STATUS
3%
20%
Single
Married
77%
Separated
Figure 7 presents the civil status of the respondents. Result indicates that
the single respondents had the highest frequency of seventy-three (73) or seventy-
29
seven percent (77%). Nineteen (19) or twenty percent (20%) are married
respondents. While the remaining three (3) or three percent (3%) are separated
respondents.
single. Single is mostly dining along with their friends and family.
According to Cairns et al. (2013), married must not only provide children
with wholesome, moral foods but also teach them about the food system,
establishing in them the kinds of moral and wholesome practices they will uphold
EDUCATIONAL ATTAINMENT
5%
1%12% High School Graduate
29% Undergraduate
College Graduate
53%
Masteral Degree
Doctorate Degree
Attainment
(53%) are college graduates. Twenty-eight (28) or twenty-nine percent (29%) are
masteral degree. Eleven (11) or twelve percent (12%) are undergraduate. Five (5)
or five percent (5%) has a doctorate degree. While the remaining one (1) or one
30
percent (1%) are high school graduate. Therefore it shows that most of the
level, and this group's strong ethical commitment to animal rights gave them the
motivation and served as the impetus for embracing a vegan lifestyle. Participants
viewed becoming vegan to show their moral and ethical beliefs, especially their
love for animals and the significance of refraining from all forms of animal cruelty.
Disagree
the second ranking. Indicator 4 (WM=3.66) got the third ranking. Indicator 2
(WM=3.64) got the fourth ranking. It indicates that the ethical concern affects the
Baños, Laguna.
Preparation.
Disagree
32
Table 2 shows the evaluation of ethical food consumption in selected
preparation. Indicator 1 (WM=3.84) got the first ranking. Indicator 4 (WM=3.79) got
the second ranking Indicator 5 (WM=3.76) got the third ranking. Indicator 3
(WM=3.62) got the fourth ranking Indicator 2 (WM=3.56) got the fifth ranking. It
can imply that different food practices and preparation affects the influence of
Commissary Kitchen. Owners of the business suddenly had more control over food
locations. Each and every ingredient is supplied from local farmers, natural food
In contrast to the vegan diet, which only consists of vegetables, fruit, and
grains and forgoes any goods derived from animals, the vegetarian diet includes
plant products. While extensive animal production adds to environmental harm and
climate change, this dietary pattern has a far lower negative environmental impact.
Disagree
motivation. Indicator 2 (WM=3.75) got the first ranking. Indicator 1 (WM=3.61) got
the second ranking. Indicator 3 (WM=3.62) got the third ranking. Indicator 5
(WM=3.61) got the fourth ranking. On the other hand indicator 4 (WM=3.55) got
the fifth ranking. It can imply that consumer preference and motivation affect the
Baños, Laguna.
34
According to Mahoney (2011), only 16% of those who professed
environmental concern really take action. To close the gap between sustainable
there has been a significant practical and theoretical problem. By monitoring actual
conduct to avoid the possible bias of their stated goal, you can help limit or narrow
the gap between attitude and action that prevents consumers from putting their
intentions and attitudes into practice (Moser, 2015; Gleim and Lawson, 2014) .
et al. and Spaargaren and Oosterveer (2010), has made it more important than
ever to provide customers with access to information when they are making
purchases. These customers "vote" with their purchases, expressing their opinions
between the setting and the person's stage of life. Ideals, individual actions,
resources, and social ties, among other things, all contribute to the circumstances
diets in order to improve their health, address environmental issues, or reduce the
Disagree
4 (WM=3.59 got the first ranking. Indicator (WM=3.37) got the second ranking.
Indicator 5 (WM=3.26) got the third ranking. Indicator 2 (WM=3.19) got the third
among the questions about their socioeconomic status. Others (Keding 2010) and
36
those relating to vegetable production included the quantity and kinds of
vegetables grown by women as well as whether (yes or no) they bought and sold
vegetables grown in their own gardens or fields from those gathered from the wild.
Disagree
4 (WM=3.83) got the first ranking. Indicator 5 (WM=3.75) got the second ranking.
Indicator 2 (WM=3.74) got the third ranking. Indicator 1 (WM=3.72) got the fourth
ranking. Indicator 3 (WM=3.59) got the fifth ranking. It indicates the customer
Happiness and pricing have been discovered to influence well-being, which in turn
farmers markets in Taiwan, it has been discovered that social relational capital,
(Tsai, 2019).
in healthy food grows. An increase in vegan eateries and cafés as well as the
resurgence of traditional Korean temple cuisine are both results of the public's
increased interest in vegan and plant-based cuisine (Han, 2019). In a similar vein,
there are an increasing number of vegan eateries in Singapore (Low, 2019). With
40 eateries that are entirely vegan, the vegan market in Singapore is still in its
infancy. With Singapore is the second most vegan-friendly city in Asia after Taipei,
the last five years have seen the most substantial increase (Koh, 2016). The food
service sector is expanding its vegan and plant-based offerings in response to the
rise in consumer demand for healthier options and foods that are sustainable for
plants.
38
II. Test of Significant Difference
Significant at p<0.05
concerns when grouped to profile variables. The table revealed that there is no
profile variables, where the age F-value was 1.944 and p-value was .082, where
sex F-value was 1.882 and p-value .093, the occupation F-value was 2.137 and p-
value .057, monthly household income F-value was 2.023 and p-value .071, civil
status F-value was 1.928 and p-value .085, educational attainment F-value was
restaurant in Los Baños, Laguna in terms of ethical concern is not affected by age,
attainment.
39
Thinking about ethical eating as a discussion improves in understanding
how systems of thinking structure our dietary beliefs and influence which food-
related concerns are prioritized in the public discourse (Johnston and Baumann,
2010: 38).
terms of food practices and preparation when they are grouped by profiled
variables.
Significant at p<0.05
food practices and preparation when grouped to profile variables. The table
consumption when grouped to profile variables, where the age F-value was 1.184
and p-value was .321, where sex F-value was 1.555 and p-value .160, the
occupation F-value was 3.411 and p-value .003, monthly household income F-
40
value was 1.120 and p-value .358, civil status F-value was 1.087 and p-value .379,
educational attainment F-value was 2.120 and p-value .050. Therefore, the
profiled variables.
Significant at p<0.05
consumer preference and motivation when grouped to profile variables. The table
and p-value was .086, where sex F-value was 2.824 and p-value .015, the
occupation F-value was 3.018 and p-value .010, monthly household income F-
value was 1.627 and p-value .149, civil status F-value was .886 and p-value .509,
educational attainment F-value was 1.280 and p-value .275. Therefore, the
healthier food options. Additionally, diners choose restaurants based on the menu
Significant at p<0.05
42
Table 9 shows the significant difference of the influence of ethical food
food practices and preparation and profile of the respondents. The table revealed
when grouped to profile variables, where the age F-value was 2.383 and p-value
was .013, where sex F-value was .685 and p-value .749, the occupation F-value
was 2.346 and p-value .014, monthly household income F-value was .769 and p-
value .669, civil status F-value was 1388 and p-value .194, educational attainment
F-value was 1.528 and p-value .137. Therefore, the customers of selected
educational attainment.
information available on foodies and how they operate less is known about the role
of upmarket cuisine culture as a source of prestige and distinction, about the eating
Socioeconomic buy has been studied in the past and the classification of food
conducted in the past have shown that even the propensity for these correlations
differs depending on the financial level of a nation. People who lived in rural areas,
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had lower levels of education, and had lower incomes ate more ultra-processed
Significant at p<0.05
food practices and preparation and profile of the respondents. The table revealed
when grouped to profile variables, where the age F-value was 1.606 and p-value
was .167, where sex F-value was 1.566 and p-value .178, the occupation F-value
was 3.213 and p-value .010, monthly household income F-value was 2.255 and p-
value .056, civil status F-value was .735 and p-value .599, educational attainment
F-value was .961 and p-value .446. Therefore, the customers of selected
educational attainment.
Significant at p<0.05
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Table 11 shows the test of significant relationship between influence of
and the customer delight of the respondents, revealed that in terms of ethical
concern R-value was .579 and p-value .000, food practices and preparation R-
value was .500 and p-value .000, consumer preference and motivation R-value
was .571 and p-value .000, socioeconomic R-value was .420 and p-value .000.
Leftovers are a common food consumption habit that is socially and ethically
contentious and reflects consumer subjectivity. This article begins with the
There are a few situations where the results of repurchase intentions don't
turn out as expected. For instance, Liu and Keh (2015) found a correlation between
According to several research that have examined joy Bartl et al., (2013)
Crotts & Magnini, (2011) Kim & Mattila, (2013), one must be surprised in order to
amplified by the surprise, bringing about a mood of joy. On the other hand, other
study claims that even in the absence of surprise, joy can still happen. For
Summary of Findings
fifty-three years old, female, married, with a family income of 25,001 and above,
“Strongly Agree” highest mean includes “The restaurant helps local farmers.” and
other hand, lowest mean includes “The restaurant provides food product that helps
to promote rapid growth in the environment sector.” In terms of food practices and
options.” On the other hand, lowest mean includes “Supplies and other ingredients
are bought from local farmers within the area.” In terms of consumer preference
includes “The food taste and looks like real meat products but are all plant-based.”
On the other hand, the lowest mean includes “Food served in the restaurant are
low in sugar, sodium, starches, and bad fats.” In terms of socioeconomic have an
menu items served by the restaurants are recognizable.” On the other hand, the
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lowest mean includes “Vegetarian menu items are much affordable and profitable
3. The evaluation in the customer delight is “Strongly Agree” with a mean 3.726. 4
vegetarian restaurant in Los Banos Laguna are all not significant in terms of age,
attainment.
Conclusion
Baños, Laguna and the customer delight of the respondent is not significant in
Recommendations
1. The researchers may suggest to the vegetarian restaurant to try new concept
and design, it can also fit to those customers who loves to experience different
ethical environment.
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2. The researchers may suggest to the vegetarian restaurant to have a different
variety of ethical music.
3. The researchers may suggest to improve the presentation of the food to make
it more appetizing to the eye of the customers.
4. The researchers may suggest to use local ingredients and environmentally
friendly materials.
5. The researchers may suggest to make more persuasive promotion or
promotional materials like videos, tarpaulin and poster to encourage more
customers
6. The researchers may suggest to the vegetarian restaurant to try a having been
seen plant-based menu that can be new to the eye of the customer that can give
them a newly experienced.
7. The researchers may suggest to make the schedule time of their open hour,so
that they can improve the abidance and make it longer that the customer can stay
longer.
8. The researchers may suggest the price of the food in vegetarian restaurant
should consider as affordable for lower middle class who wants to eat in their
restaurant.
9. The researchers may suggest to provide direction on how to go in their
restaurant to have an easy access the place by the customer.
10. The researchers may suggest the vegetarian restaurant to train the staff. They
may also conduct training about different types of vegetarian diet.
11. The vegetarian restaurant may use reusable packaging for their food products.
12. The vegetarian restaurant may use different ethical products such as hand
13. The vegetarian restaurant may put the ingredients of food in the menu so that
14. The vegetarian restaurant may guide the local farmers to be the supplier of
the restaurant.
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APPENDIX B
Reliability Test
Ethical Concern
Cronbach's Alpha Based
on
Cronbach's Alpha Standardized Items N of Items
.675 .672 5
Reliability Statistics
.791 .803 5
Reliability Statistics
.741 .745 5
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Socioeconomic
Reliability Statistics
.815 .812 5
Customers Delight
Reliability Statistics
Valid Cumulative
Frequency Percent Percent Percent
Valid Cumulative
Frequency Percent Percent Percent
Valid Cumulative
Frequency Percent Percent Percent
Valid Cumulative
Frequency Percent Percent Percent
Valid Cumulative
Frequency Percent Percent Percent
Valid Cumulative
Frequency Percent Percent Percent
Sum of Sig
Squares df Mean Square F
Total 389.937 94
Total 23.621 94
Total 185.326 94
respondents
Total 87.537 94
Total 24.421 94
Total 61.937 94
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ANOVA
Sum of Sig
Squares df Mean Square F
Total 389.937 94
Total 23.621 94
Total 185.326 94
respondents
Total 87.537 94
Total 24.421 94
Total 61.937 94
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ANOVA
Sum of Sig
Squares df Mean Square F
Total 389.937 94
Total 23.621 94
respondents
Within Groups 153.700 88 1.747
Total 185.326 94
Total 87.537 94
Total 24.421 94
Total 61.937 94
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ANOVA
Sum of Sig
respondents
Within Groups 296.350 83 3.570
Total 389.937 94
Total 23.621 94
Total 185.326 94
Total 87.537 94
respondents
Within Groups 20.628 83 .249
Total 24.421 94
Total 61.937 94
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ANOVA
Sum of Sig
Squares df Mean Square F
Total 389.937 94
Total 23.621 94
respondents
Within Groups 156.986 89 1.764
Total 185.326 94
Total 87.537 94
Total 24.421 94
Total 61.937 94
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APPENDIX D
COMMUNICATION LETTER
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