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THE INFLUENCE OF ETHICAL FOOD CONSUMPTION

IN SELECTED VEGETARIAN RESTAURANTS


IN LOS BANOS LAGUNA

An Undergraduate Thesis
Presented to the Faculty of
College of Hospitality Management and Tourism
Laguna State Polytechnic University
San Pablo City Campus
San Pablo City

In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Hospitality Management

Aliazas, Camille
Santiago, Loraine P.

2023
ii

Republic of the Philippines


Laguna State Polytechnic University
Province of Laguna

College of Hospitality Management and Tourism

APPROVAL SHEET

The thesis entitled THE INFLUENCE OF ETHICAL FOOD


CONSUMPTION IN SELECTED VEGETARIAN RESTAURANTS IN LOS
BANOS LAGUNA prepared and submitted by Aliazas, Camille and Santiago,
Loraine P. in partial fulfillment of the requirements for the degree of Bachelor of
Science in Hospitality Management, is hereby recommended for approval and
acceptance.

_____________________________________
Ms. Lorena H. Garcia
Thesis Adviser
………………………………………………………………………………………………
Approved by the Committee on Oral Examination with a grade of ______.

_____________________________ _____________________________
Dr. Marjorie N. Murillo Mr. Adrian Maliksi
Member Member

_____________________________ _____________________________
Mr. Arvi Adrian M. Borja Mrs. Vanessa J. Silang
Member Member
_____________________________
Ms. Lorena H. Garcia
Research Coordinator
………………………………………………………………………………………………
Accepted and approved in partial fulfillment of the requirements for the
degree of Bachelor of Science in Hospitality Management

________________________________________
NINEVETCH GRACE O MARCO, DBM-HM, CHP
Associate Dean, CHMT
__________________________
DELON A. CHING, Ed. D. ____________________
Chairperson, Research and Development Date Signed

RESEARCH CONTRIBUTION
NO.
iii
Acknowledgement

To Almighty God, for He is the one who is guiding her and giving hope for

pursuing things

To Ms. Lorena H. Garcia, for providing them with crucial supervision,

support, and assistance during the duration of our research study.

To Dr. Ninevetch Grace O. Marco, Assoc. Dean of the College of

Hospitality Management and Tourism;

To Mr. Adrian G. Maliksi, for being the research statistician who guided

the researchers in the computations for the study and for taking his time in

teaching us.

To their dearest panelists, Dr. Marjorie N. Murillo. Mr. Adrian M.

Borja, Mr. Adrian Maliksi and Mrs. Vanessa Silang for being the key

person in the realization of this study.

To their respondents, the customers of Vraja Cuisine and Satya Graha

Café of Los Baños, Laguna who actively contributed with their full

participation and allowing the research study to be completed smoothly.

To their dearest parents, Mrs. Marites M. Aliazas and Mr. Jessie A.

Santiago, and Mrs. Salve P. Santiago for their financial consideration and

unwavering support throughout the research study's development.


iv
Dedication

This research study is dedicated in its entirety to our dear parents who gave

us their unwavering moral, spiritual, emotional and financial support and were our

source of inspiration and strength when we wanted to give up;

To our loving friends, teachers and classmates who have provided insight,

advice and inspiration to complete our studies;

To our research adviser Ms. Lorena H. Garcia for her encouragement and

guidance from the beginning to the end;

To Almighty God for giving us a healthy existence and dedicate this study

to him. We value your leadership, strength, intelligence, wisdom, protection, and

skills. We make these available to all of you.


v
Abstract

The purpose of this article is to examine the food practices in a vegetarian

restaurant that can provide an ethical environment for vegetarian eating and

human bodies encountered through eating experiences. This study would like to

determine the influence of ethical food consumption in selected vegetarian

restaurants in Los Baños, Laguna. The respondents were composed ninety-five

(95) customers that were chosen using purposive sampling. A descriptive survey

method was used to collect quantitative data from the customers. Each respondent

was asked through printed survey questionnaire. The respondents were asked

about their profile and after that are descriptive questions constructed to gather

the significant components influence of ethical food consumption in vegetarian

restaurant in terms of ethical concern, food practices and preparation, consumer

preference and motivation and socioeconomic.

Keywords: Ethical concern, Vegetarian, Food consumption


vi
TABLE OF CONTENTS

TITLE PAGE………………………………………………………………….….....i

APPROVAL SHEET…………………………...………………………..………...ii

ACKNOWLEDGEMENT ……………………………………..………………......iii

DEDICATION …………………………………………………..………………….iv

ABSTRACT ………..……………………………………………………………....v

TABLE OF CONTENTS…………………………………………………………..vi

LIST OF FIGURES…………………………………………………….…………..viii

LIST OF TABLES………………………………………………………………….ix

LIST OF APPENDICES…………………………………………….……………..xi

Chapter 1. THE PROBLEM AND ITS BACKGROUND

Introduction ………………………………………………………………..1

Background of the Study …………………………………………………3

Theoretical Framework …………………………………………….….....6

Conceptual Framework ………………………………………………….6

Research Paradigm ………………………………………………….......7

Statement of the Problem ………………………………………….........8

Hypotheses ………. ………………………………………………….......9

Significance of the Study …………….……………………………….....9

Scope and Limitations of the Study …..………………………………..10

Definition of Terms ……………….………………………………………10


vii
Chapter 2. THE REVIEW OF RELATED LITERATURE

Related Literature…………………………………………………………12

Chapter 3. RESEARCH METHODOLOGY

Research Design …………………………………………………..………23

Population and Sampling Technique ………………………………..…..23

Research Procedure ………………………………………………...........24

Research Instrument ……………………………………………..…….....24

Statistical Tool ………………………………………………………..…....25

Chapter 4. PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

Profile of the Respondents………………………………………….….….26

Evaluation of the Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños,

Laguna………………………………………………..……………...………32

Test of Significant Difference……………………………………………....39

Test of Significant Relationship……………………………………….……45

Chapter 5. SUMMARY OF FINDINGS, CONCLUSION AND

RECOMMENDATIONS

Summary of Findings …………….…………..……………….…………..47

Conclusion..……………………………………...…………………….…....48

Recommendation………………………………………………….…….….49

References……..………………...…………………………..………..........50
viii
LIST OF FIGURES
Figure Title Page

1. Research Paradigm………………………………………………………...7

2. Distributions of the Respondents in Terms of Age……………………..24

3. Distributions of the Respondents in Terms of Sex………………...……27

4. Distributions of the Respondents in Terms of

Occupation…………………………………………………………….……28

5. Distributions of the Respondents in Terms of Monthly Household

Income………......................................................................................29

6. Distributions of the Respondents in Terms of Civil Status……….……30

7. Distributions of the Respondents in Terms of

Educational Attainment………………………………………………..….31
ix
LIST OF TABLES

Table Title Page

1. Evaluation of Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños, Laguna in terms of Ethical

Concern……………………..…....………………………………….......31

2. Evaluation of Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños, Laguna in terms of

Food Practices and

Preparation……………………..…....…………………………………...32

3. Evaluation of Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños, Laguna in terms of

Consumer Preference and

Motivation……………………..…....………………………………….......34

4. Evaluation of Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños, Laguna in terms of

Socioeconomic……………………..…....…………………………………36

5. Evaluation of Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños, Laguna in terms of

Customers Delight…………………………………………………………37

6. Test of Significant Difference of The Influence of Ethical Food

Consumption in selected vegetarian restaurants in

Los Baños, Laguna in terms of ethical concerns

when they are grouped by profiled variables..………..........................39


x
7. Test of Significant Difference of The Influence of Ethical Food

Consumption in selected vegetarian restaurants in

Los Baños, Laguna in terms of food practices and preparation

when they are grouped by profiled variables....……….........................40

8. Test of Significant Difference of The Influence of Ethical Food

Consumption in selected vegetarian restaurants in

Los Baños, Laguna in terms of consumer preference and motivation

when they are grouped by profiled variables…..……….........................41

9. Test of Significant Difference of The Influence of Ethical Food

Consumption in selected vegetarian restaurants in

Los Baños, Laguna in terms of socioeconomic

when they are grouped by profiled variables..…..……...........................42

10. Test of Significant Difference of The Influence of Ethical Food

Consumption in selected vegetarian restaurants in

Los Baños, Laguna in terms of customer delight

when they are grouped by profiled variables..………............................44

11. Test of significant relationship between the Influence of Ethical

Food Consumption in selected Vegetarian Restaurants in

Los Baños, Laguna of customers delight of the respondents…………..45


xi
LIST OF APPENDICES

Appendix Title Page

A. Questionnaire…………………………………………………………..57

B. Reliability Test………………………………………………………….60

C. Tabulation and

Computation……………………………………………………….……62

D. Communication Letter…………………………………………………71

E. Proof of Summary……………………………………………………...76
Chapter 1

THE PROBLEM AND ITS BACKGROUND

Introduction

The food service sector is undergoing a moment of striking upheaval. More

upscale restaurants are providing plant-based menus in response to changing

customer views on meat, dairy, and other contentious food items. This research

would like to determine the influence of ethical food consumption in a selected

vegetarian Restaurant in Los Baños Laguna. The Satya Graha Cafe and

Restaurant is a Vegetarian Restaurant located at 1460 Siving Street, Lopez

Avenue Batong Malake, Los Baños, Laguna. This Restaurant serves al fresco

dining in their edible organic garden. Indulge in gluten-free, non-GMO mock

meats and delicious international fusion cuisine. The owners of Satya Graha are

partners in real life, the Satya Graha has also the Vegetari Healthy Bites that

produce and sell some vegetarian snacks such as Seacharon, Chichashroom and

many more. The restaurant provides many unique products. They serve delicious,

guilt-free meals and snacks that are ready to eat as well as frozen vegetarian

meats.

The Vraja Vegetarian and Vegan Cuisine is located at Manuel Roxas Street

Alumni Plaza UPLB, Los Banos, Laguna. Vraja Cuisine is a firm believer in the

incredible advantages of a plant-based diet. The purpose of the mission is to

spread the good. To better serve customers upon re-opening, the vegetarian

restaurant completed its menu with a mix of time-honored favorites and intriguing
2
new dishes. Through the plant-based feeding program that takes place every

Wednesday at Vraja Cuisine, the restaurant shares its enthusiasm for plant-based

cuisine and admiration for the small but growing community at UP Los Banos.

This charitable endeavor is done in conjunction with UPLB Scholars.

An essential component of ethical consumption is ethical eating. It

influences what and how food issues arise in the predominantly public arena by

integrating individual food consumption with social and environmental

transformation and serving as both an organizational logic and cultural discourse

(Johnston and others 2011, 2012). Studies on ethical foodscapes by Kevin

Morgan indicate that the politics of caring and engagement with ecological

integrity and social justice are important aspects of ethical eating (2010). Morgan

made the point that people have the capacity to care for others, whether they are

close friends and family or distant strangers, and that they may put their caring

into effect by eating locally grown organic food. consumption of globally produced

(or traded) food. Ethical eating is also a crucial component of a sustainable food

system.

Since many people are concerned about the growing disconnect between

food production and consumption, ethical issues are increasingly influencing

consumer food choices. According to current trends, consumers have three

different types of ethical concerns: the first type of concern deals with actual

issues, like animal welfare; the second type of concern deals with requirements

for reliable information; and the third type of concern deals with participation and

involvement. The final category of consumer concerns challenges the notion of


3
the passive, completely defenseless customer who has to be safeguarded by the

government or some sort of market ideal.

Consumers in the modern West no longer participate in food production, and

they have a decreasing amount of understanding about and faith in those

processes. Food, however, has always been and will always be an intrinsic good

for consumers. For instance, in some cultures, rice has intrinsic value that extends

beyond its monetary value to include cultural, social, and ethical considerations

for people living their lives in accordance with their ideas of what a good life is. If

there is a disconnect between customer desires and what producers are really

doing, it is unclear how preferences of consumers may be communicated to food

producers.

Background of the Study

Los Baños is located in the CALABARZON region, particularly in the Laguna

province whose capital is Santa Cruz. Los Baños is one of Laguna's municipality

that is home of a large number of successful restaurants and inns.

First off, the idea of ethical consumerism is far from clear-cut in its meaning.

It is frequently used to describe consumer behaviors that address social and

environmental issues, such as buying fair-trade and organic goods, and

consumers who demonstrate their ethical values by doing so (e.g. Johnstonet al.,

2011; Varul, 2016; Oke et al., 2020).

However, the customer leaves the food shop, neither consumption nor

ethics stop. People obtain, process, consume, and dispose of food, and they
4
assign ethically significant meanings to each of these actions. Household food

waste, or food that is purchased but never consumed, is one of the most

significant issues in today's world when it comes to food and ethics. According to

Koskinen et al. (2018) and Lehtonen and Pyyhtinen (2020: 198), preventing food

waste is viewed as an emotionally fulfilling and morally admirable deed, whereas

waste-producing food behaviors are embarrassing (Lang and Heesman, 2015:

224).

Consumption ethics are not a given; rather, they are a socially formed,

contentious, and sometimes conflicting discourse (Johnston et al., 2012: 1092) In

contemporary discussions of citizenship and morality, the ethical consumer is a

central figure. Ethical consumption is often referred to as "green consumerism"

(Schuitema & De Groot, 2015), "sustainable consumption" (Lundblad & Davies,

2016), or "aware consumption" (Willis & Schor, 2012). It speaks about

consumption that is supposed to actively pursue two different categories of

incentives at once. Thus, ethical consumption seeks to advance both individualist

and collective goals (Schrank & Running, 2016)

Consuming fruits and vegetables, which are key sources of several critical

nutrients and include phytochemicals that may reduce the risk of chronic illness,

is crucial for human health as a result (Stahler, 2012). Eating these foods can help

to maintain digestive health as well as provide abundant, high-quality veggie

protein and dietary fiber. More people than ever before dine at restaurants in

cities. However, meal in restaurants frequently has a lot of calories and not

enough veggies. They also supply too many calories from animal protein and fat,
5
which increases the risk of developing cardiovascular and other chronic illnesses.

In addition, consuming a lot of animal products adds to global warming. These

arguments support the recommendation of a vegetarian diet.

Therefore, everyone has a responsibility to consume more vegetarian meals

in order to safeguard the environment. The Belgian City of Ghent, located in the

North, has declared every Thursday to be "Vegetarian Day," according to the

vegetarian publication. Ghent is now the greenest city in the world because of this

program, which was implemented in 2010. In the same year, Santiago City,

Philippines, adopted a similar vegetarian resolution and declared every Friday to

be a vegetarian day (Lai, 2010). In light of the previous, governments are making

an effort to put green city plans into action and to encourage vegetarianism.

Beyond improving human health, eating a more vegetarian diet is also good for

the environment. There are numerous good reasons why vegetarians avoid eating

animal meat. There are causes related to health, the environment, ethics, and

philosophy in addition to religious convictions.

One of the greatest culinary trends of 2018 was eating only plants. People

are avoiding animal food items for a variety of reasons, including claimed health

and wellness benefits, as well as ethical, welfare, and environmental concerns.

This trend is more commonly seen as a lifestyle choice. Whatever the driving

force, a large consumer base is drawn to the vegan diet, which has surely aided

in its ascent to the mainstream.


6
Theoretical Framework

This study makes an effort to fill this knowledge gap about how people

sustain vegan diets. This is accomplished by assessing how well the Theory of

Planned Behavior or TPB (Ajzen, 1991) and the mediating impact of ethical

considerations can be utilized to capture the causes and the purposeful action.

The application of this theory will provide a methodical approach to identifying

relevant precursors of the behavior of interest and will improve the explanation of

the circumstance (Michie et al., 2014). In the first dimension, organizational tactics

for establishing and enforcing the informational and physical environments

necessary for ethical consumption are highlighted. The latter is an intersubjective

dimension that focuses on how consumers cultivate ethics in their everyday

consumption with interpersonal relations or social relations between people and

things/environment through their performative practices. It refers to the strategies

of organizations (e.g., campaigning organizations, policymakers, and businesses)

to facilitate the consumers' decisions of ethical consumption.

Conceptual Framework

The independent variable consists of the profile of the respondents which

includes age, sex, occupation, monthly household income, and civil status. The

second part will be about the Influence of Ethical Food Consumption in a selected

vegetarian Restaurant in Los Banos Laguna in terms of Ethical Concern, Food

Practices and Preparation, Consumer Preference and Motivation, and

Socioeconomic.
7
The dependent variable consists of the Customers Delight of the

respondents in Satya Graha Cafe and Restaurant and Vraja Vegetarian and

Vegan Cuisine.

Research Paradigm

Independent Variables Dependent Variables


I. Profile of the Respondents
1.1 Age
1.2 Sex
1.3 Occupation
1.4 Monthly Household Income
1.5 Civil Status
1.6 Educational Attainment
II. Influence of Ethical Food
Consumption in selected Customers Delight
vegetarian restaurants in
Los Baños, Laguna:
2.1 Ethical Concern
2.2 Food Practices and
Preparation
2.3 Consumer Preference and
Motivation
2.4 Socioeconomic

Figure 1. It shows the research paradigm illustrating the relationship between

the independent and dependent variable.

Statement of the Problem

The researchers also sought to gather information in order to answer the

following specific problems:

1. What is the Profile of the respondents in a selected vegetarian restaurant in

terms of:

1.1 Age;

1.2 Sex;
8
1.3 Occupation;

1.4 Monthly Household Income;

1.5 Civil Status;

1.6 Educational Attainment;

2. What is the influence of ethical food consumption to respondents in a selected

vegetarian restaurant in Los Baṅos, Laguna in terms of:

2.1 Ethical Concern;

2.2 Food Practices and Preparation;

2.3 Consumer Preference and Motivation;

2.4 Socioeconomic;

3. What is the customer delight in selected vegetarian restaurant

Los Baños Laguna?

4. Is there a significant difference between the influence of ethical food

consumption to respondents in selected vegetarian restaurants in Los

Baṅos, Laguna when grouped to profile variables?

5. Is there a significant relationship between the influence of ethical food

consumption and customer delight in selected vegetarian restaurants in Los

Baṅos, Laguna?

Hypotheses

1. There is no significant difference between the influence of ethical food

consumption in selected vegetarian restaurant in Los Baños, Laguna when they

are grouped by profile variables.


9
2. There is no significant relationship between the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños, Laguna and the

customer delight of the respondents to Satya Graha Cafe and Restaurant and

Vraja Vegetarian and Vegan Cuisine.

Significance of the Study

This study entitled “The Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Banos Laguna” is being created to benefit of the

following:

To the Establishment. This will help the establishment to promote its

business.

Future Researchers. This study will be helpful to future researchers; they

might use this kind of study as related literature and as information that will help

their study.

Customers. This research will be a beneficial thing for the customer

because this research will tackle how ethical consumption influence vegetarian

restaurants.

Vegetarian Restaurant. This study will be helpful to those vegetarian

restaurants for they become aware of how ethical food consumption manage to

give customer satisfaction and be good for the environment.

Scope and Limitation of the Study

The scope of this study focused on the influence of ethical food consumption

in selected vegetarian restaurants in Los Baños, Laguna. The respondents of the


10
study were composed of 95 customers. They were chosen using purposive

sampling and conducted on December 9, 2022, and back on January 3 to 9

quarter of 2023.

Definition of Terms

Consumer Preference and Motivation. In this study, it is the consumers' food

choices are influenced by their discomfort with the growing disconnect

between production and consumption.

Customer Delight. Delight spirals, in which personnel are favorably impacted

by the feelings and attitudes of happy customers.

Ethical Concern. In this study, it is the first category of worries deals with

problems such as environmental awareness.

Food Practices and Preparation. In this study, it is consumer advocacy groups

advocate for food availability and equitable access to the food supply and

how the workers and servers ensures the food safety.

Socioeconomic. Consisting of both social and economic aspects.


Chapter 2

THE REVIEW OF RELATED LITERATURE

Ethical Concerns

Globally, ethical consumerism is progressively rising. An ethical product is

one that adheres to a particular ethical principle, such as the consumption of

environmentally friendly organic foods, locally made goods, fair trade, biodiversity

preservation, or animal welfare standards. When it comes to ethical foods (fair-

trade, animal welfare, etc.), organic is one of the most well-known claims in Japan

(Agriculture and Agri-Food Canada,2013). The promotion of organic food

consumption with environmental awareness depends on an understanding of

consumers' psychological behavior; however, theoretical studies on consumers'

psychological behavior underlying organic food consumption with environmental

consciousness are lacking in Japan.

Every vegetarian is distinct because of their dynamic and flexible way of

living. The meat-free lifestyle may be categorized as a positive deviation, and

vegetarianism often deviates from the established eating habits in Western

countries. Self-described vegetarians were questioned in semi-structured

interviews about their eating habits and the factors that led to the first embrace of

the lifestyle. Vegetarian motivation vocabulary was classified into groups based on

descriptions from known deviance theory. The eating patterns of this newly

practicing, or developmental, stage of vegetarianism were more likely to fall on the


12
less rigid side of the vegetarian continuum, and the motivations tended to be

monotheistic.

Even if they are not explicitly religious, many modern beliefs and behaviors

are nonetheless seen as having religious connotations. They have been described

using a number of words, including "invisible religion," "hidden religion," and

"quasi-religion." In order to determine the degree to which vegetarianism may be

considered to reflect religious or spiritual motifs in its ideology and underlying

motivations, this article studies vegetarianism and specifically vegetarianism

based on ethical considerations.

A variety of "quasi-religious" characteristics are discovered to characterize

ethical vegetarianism, including taboo and avoidance behavior, reverence for life,

the denial of death, reincarnation, adherence of disciplines, and the rejection of

domination and tyranny. These conclusions are supported by data from a study of

vegetarians conducted in the reading region of Southeastern England, some of the

findings of which are given and analyzed. The propriety of employing terms like

"quasi-religion" is discussed in the article's conclusion. It is suggested that

although these phrases are helpful right now, they must be replaced in the long

run by ideas that acknowledge such behavior without implying that it is a type of

religion or that it is always characterized in terms of religion.

In many nations, the popularity of the vegan lifestyle has been gradually

rising (VEBU, 2016; Gerke and Janssen, 2017). While there is rising interest in

animal alternatives, vegetarian and vegan products are also expanding as new
13
research platforms appear (Martinelli and De Canio, 2021). Foods are starting to

emerge on grocery shelves and at dining establishments (Marangon et al., 2016).

Stepaniak (1998) draws a distinction between vegans and vegetarians and

suggests that veganism encompasses all facets of daily life, not just the eating

component but any source of animal products. The vegan philosophical lifestyle

has a unique focus on issues of animal welfare and the environment. Although it

has a less significant influence on health-related difficulties, acknowledging

emotional concerns and ideological issues has also been proven to inspire people

to become vegans (Miguel et al., 2021).

Investigating veganism is important because of a variety of factors,

including the health advantages they offer (Dyett et al.,2013), ethical concerns

about the treatment of farm animals, and major environmental problems (Bryant,

2019). Second, while many people would agree that vegan diets might be a good

option, maintaining a vegan diet is difficult (Hodson and Earle, 2018). Third,

customers say it's difficult to switch to a vegan diet since it's pricey and

unappealing (Bryant, 2019). Last but not least, as the vegan culture grows and

there is evidence of increasing scientific interest in this area (Janssen et al., 2016),

it is important for us to understand how merchants and practitioners might profit

from persuading customers to eat vegan cuisine.

Food Practices and Preparation

The dynamics of Brazilian agriculture have been significantly influenced by

the world's agro-food system. The top exporter of soybeans worldwide, Brazil
14
provides daily food to tens of thousands of animals across the world. In addition,

the nation itself has elevated its output to a world-leading level. animal protein,

primarily chicken, beef, and pork exports and imports (Wilkinson Niederle and

Wesz (2018); Escher et al. (2017); and Wesz Jr. (2016)). It was due to this,

agribusiness has a reputation as the most innovative and Brazil's innovation sector

An picture that has, however, come under scrutiny due to the social and

environmental repercussions of an environmentally unsound business of

agriculture, which is linked to an enormous public health disaster (Louzada et al.,

2017; Niederle, 2018)

Vegetarianism, with which it shares hazy boundaries, is combined with

modern times have seen one of the most renowned and worldwide food trends

that have generated controversy. In Brazil, 30 million people 14% of the country's

population doesn't consume meat, therefore this is widespread practice. (Ibope,

2018). Evidently, being a vegan is not just (or even mostly) about eating meat.

Depending on the definition of veganism, other practices may be performed. But

in Brazil, there is no information on the number of persons supporting or

participating in vegan movements or other "vegan behaviors".

Tobias is a prominent vegan writer and global influencer. In his 2017 book

How to Create a Vegan World, Leenaert advocates for this adaptable idea, which

incorporates actions focused on human health what he specifies includes

considerations for sustainability and animal welfare "vegan practices," etc. among

the key participants in the vegan movement. Following this trend is the CEVA
15
(Center for Effective Vegan Advocacy).this "pragmatic approach," which stresses

the notion of "people" frequently improve their conduct first, then change their

mindset (Leenaert 2017). While this viewpoint provides an opportunity to

investigate. It is exceedingly challenging to define the limits because of the

numerous practices among flexitarianism, ovo-lacto-vegetarianism,

vegetarianism, and veganism, polotarianism, pescatarianism, and many

movements.

Food safety is still a top priority for consumers, food companies, and food

control authorities worldwide, not only in industrialized nations. World Health

Organization (WHO, 2015) reports that because many of these nations have

insufficient foodborne disease surveillance data and control strategies, the risk of

foodborne infections is likely higher in developing countries, particularly the Middle

East. The Middle East and North Africa, which is in the Eastern Mediterranean,

have the third-highest burden of foodborne diseases per population. According to

estimates of the worldwide burden of foodborne diseases, in 2013 there were 31

foodborne risks that contributed to 600 million illnesses and 420,000 fatalities

(WHO, 2015).

In the 20th century, meat became the primary ingredient in many high-

income countries' diets. The enhanced production effectiveness of the animal-food

supply chain has supported and reinforced these cultural standards; meat has

become both more both widely accessible and reasonably priced. More recently,

this has also increased the consumption of foods from animals, especially meat,
16
in low-income countries, which has led to an increase in obesity rates in such

nations . The intricacy of the problems relating to modern society consumes a lot

of meat; consumers may want to think about their own and their family's health,

their diet's impact on the environment, animal welfare, and financial concerns.

These considerations may depend on a variety of factors, including

sociodemographic and gender.

Consumer Preference and Motivation

As perception of environmental issues and conspicuous consumption

increases (Steg et al., 2014; Shahid and Paul, 2021), ethical motivation is further

characterized as internal and external ethical motivations, referred to as ethics and

social acceptance, respectively. While ethics places a strong emphasis on

operating in line with one's moral commitments and values while avoiding guilt,

social acceptance entails making a good first impression and living up to others'

expectations.

As customers, the motivations represent a reflection of customers wants,

which affect how customers view and purchase products (Kim et al., 2014; Singh,

2018). A number of different customer motives have been regarded as one of the

most significant predictors of consumer purchasing decisions (Akram et al., 2021).

Understanding consumer requirements and market segmentation can be derived

from knowing what drives consumers.

Vegetarian customers were most motivated by ethics and value for money,

next by comfort, quality, and safety, with less motivation originating from social
17
acceptance or stimulation.(Lin et al., 2013) According to research, collectivistic

consumers may choose more luxurious products due to the status and prestige

considerations attached, but individualistic consumers are more interested in

performance and features than prestige or brand (Nayeem, 2012). According to

recent studies, utilitarian motivations trump hedonism in times of crisis (Vázquez-

Martnez et al., 2021), and minimalism and ethical consumption are some of the

main trends during such crises, the COVID-19 pandemic's effects on consumer

preferences may help to explain these contradictory results (Flatters and Willmott,

2009).

Socioeconomic

Although a substantial amount of research has examined the

socioeconomic factors that influence ethical consumption, the majority of those

studies have been carried out in high-income nations. In Ecuador, a middle-income

nation, agroecological production has been recommended as a solution to

eliminate rural poverty while boosting sustainable agriculture. The goal of this

study was to analyze the socioeconomic aspects influencing ethical purchasing

decisions there. The industrialization of agriculture and the internationalization of

food systems are linked to a number of environmental issues, such as

deforestation, desertification, soil erosion, water pollution, loss of biodiversity, and

soil and soil-related pollutants. Additionally, the intensification of agriculture is

linked to unfavorable social effects including a rise in rural poverty, economic

inequality, greater unemployment rates, and a deterioration of social cohesiveness


18
in rural regions, among others. As a result, ethical concerns in agriculture are

becoming increasingly popular, and consumers are becoming more aware of how

food production affects the environment and society.

For such moral consumers, purchasing food involves more than just a cost-

benefit analysis because they care about a variety of factors, including the impact

of agriculture on the environment, the seasonality of production, origin, worker

rights, support for local farmers, and animal welfare, among others. According to

Long and Murra, "the act of purchasing products that have additional attributes

(e.g., social, environmental, political, health, etc.) in addition to their immediate use

value, to signify commitment to their values and/or to support changes to unjust

market practices" is what constitutes ethical consumption.

Customer Delight

Research has consistently shown that customer delight is beneficially

associated with outcomes such as repurchase intentions and positive word-of-

mouth (Chitturi et al., 2008; Finn, 2005; Oliver et al). Indeed, the single largest

reason that customer delight research has grown is its predictive power for

promoting valued firm outcomes (Barnes and Krallman, 2019). Research even

suggests that “delight begets delight” in the form of delight spirals, wherein the

emotions of delighted customers rub off on employees, improving emotions and

mood, and ultimately benefiting coworkers and future customers (e.g., Barnes et

al., 2015; Guidice et al., 2020; Nasr et al., 2014). This contagion effect explains
19
why a strategy of customer delight impacts more than just the customer’s well-

being.

This spillover effect explains why a strategy of customer happiness affects

more than simply the wellbeing of the consumer. In the former, exceeding

expectations to a significant degree results with delighted customers; yet, in the

later, it was believed that strongly emotional reactions might result in joy without

the need for surprise.

Last but not least, Ball and Barnes (2017), attempt to expand the definition

of delight to include other positive emotions in addition to joy and surprise in more

recent research on the subject. These emotions include gratitude. The business

would then have more opportunities to delight its clients in such a situation.

Eating and Ethics

Ethical consumption has an essential foundation in ethical eating. It is food

concerns that influence what and how they emerge in the main public arena

through cultural discourse and an organizational logic that links personal food

intake with social and environmental change (Johnston and Baumann 2010;

Johnston and others 2011, 2012). In Kevin Morgan's works on ethical foodscapes,

eating ethically is praised for its commitment to ecological integrity and social

justice as well as for being ingrained in the politics of caring (2010). Morgan noted

that humans have the capacity to care for others, whether they are the nearest

and dearest or far away, drawing on moral philosophy and ecological theories.

Those closest to them or distant strangers can demonstrate their affection through
20
local (eating locally grown, organic food) and international initiatives. There is an

unparalleled demand for meatless choices due to the popularity of vegetarian

meals among both vegetarians and non-vegetarians (Greenway, 2010) Despite

the severe financial crisis and intense rivalry that defines the restaurant sector, it

has been generally asserted that restaurants frequently fail to address and

leverage this significant development (Perlik, 2010).

Vegetarianism and the restaurant industry

Retail food establishments and businesses have reacted admirably to the

rising demand for vegetarian items. Nowadays, a wide range of nutrient-dense

vegetarian goods, including meat and dairy alternatives like veggie burgers, tofu

steaks, vegan pizzas, and several more plant-based products, can be purchased

in many retail food stores (Kiernan, 2011).

Ethical consumption and the prominence of application

Digital media and mobile applications (apps) have grown in popularity

among consumers over the past ten years and have become important venues for

ethical food consumption. Scholars have recently examined digital food platforms

as including both care for the consuming self and the producing/distributing other

Eli et al. (2018); Giraud (2018) Witterhold (2018). According to this body of work,

"digital food activism" refer;s to ethical food consumption made possible by digital

media (Schneider et al. 2018). By reorganizing the networks of food politics,

production, distribution, and consumption, digital food activism hopes to change

how consumers interact with business and government players


Chapter 3

RESEARCH METHODOLOGY

Research Design

This chapter discussed how the whole study was conducted, the

identification of the research design used as well as the explanation of the

procedure of the entire study. It also includes the setting of the research, the focus

of the study, the instrument used, the data treatment, and the procedure of the

data review.

This study operated a descriptive research design. A type of research

called descriptive research is used to describe a population's characteristics. It

gathers information that is used to respond to a variety of what, when, and how

inquiries regarding a certain population or group.

Population and Sampling Technique

The researchers used purposive sampling in order to gather information.

In a group of non-probability sampling methods known as "purposive sampling,"

units are chosen because they possess the qualities that the sample needs. In

other words, in purposive sampling, units are chosen "on purpose." The

customers of selected vegetarian restaurants in Los Baṅos, Laguna were the

target population of the study. The researchers had a target of ninety-five (95)

respondents that took part in the study.


22
Research Procedure

The Data for this study were distributed and gathered face-to-face using a

survey questionnaire created by the researchers. At the outset of the study, the

researcher requested a permission letter from the guests and workers of selected

vegetarian restaurants in Los Baños, Laguna, and provides a request letter for

the respondents.

Research Instrument

Research Instrument is the generic term that researchers used for a

measurement device like a survey, test, or questionnaire. This helps to distinguish

between instrument and instrumentation, considering that the instrument is the

device and instrumentation is the course of action. The researchers used a survey

questionnaire as the instrument, which was conducted through Face to face. The

result is based on the survey, the researcher was able to determine the influence

of ethical food consumption in selected vegetarian restaurants in Los Baṅos,

Laguna. According to Abraham S. Fischler of NOVA Southeastern University, a

research instrument is a section that should include the instruments you plan on

using to measure the variables in the research questions. The data-gathering

instrument was structured a 4-point Likert scale that included strongly agree,

agree, disagree, and strongly disagree.


23
Point scale Descriptive rating

4 Strongly Agree

3 Agree

2 Disagree

1 Strongly Disagree

It shows the range Likert scale that the respondents only need to choose from the

given choices to answer the descriptive rating.

Statistical Tool

The study made use of SPSS as a statistical tool to arrive the study’s

conclusion. SPSS is for the Statistical Package for the Social Sciences; it is the

program that utilizes by a variety of scholars to analyze complex statistical data.

SPSS is a software suite designed for data, management, and statistical analysis

in social science. (SPSS Inc, 1968) to compute frequency, mean, and percentage.

The data was evaluated using the statistical software that the researchers’

statistician recommended under the supervision of our statistician.


Chapter 4

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

I. Profile of the Respondents

AGE
18-23 years old
24-29 years old
10%1%14%
12% 30-35 years old
28% 36-41 years old
13%
42-47 years old
9% 13%
48-53 years old
54-59 years old
60-65 years old

Figure 3. Distribution of the Respondents in Terms of Age

Figure 3 shows the distribution of respondents in terms of age. Out of ninety-

five (95) respondents, twenty-seven (27) or twenty-eight percent (28%) belong to

forty-eight to fifty-three (48-53) years old of age brackets. Fourteen percent (14%)

of age brackets belong to the eighteen to twenty-three (18-23) years old. The

other thirteen percent (14%) belong to the eighteen to twenty-three (18-23) years

old of age brackets with thirteen (13) respondents. While the other respondents

thirteen percent (13%) belong to thirty to thirty-five (30-35) years old of age

brackets. Twelve percent (12%) of the respondents belong to the twenty-four to

twenty-nine (24-29) years old of age brackets. Ten percent (10%) of the

respondents belong to (54-59) years old of age brackets. Nine percent (9%) of

the respondents belong to forty-two to forty-seven percent (42-47%) years of age


25
bracket. While the remaining one percent (1%) is in the age bracket of sixty-sixty-

five (60-65) years old of age.

Therefore, it shows that most of the customer in Satya Graha Cafe and

Restaurant and Vraja Vegetarian and Vegan Cuisine are in the age of 48-53

years old. These elderly people frequently dine in vegetarian restaurant.

Pribis and others (2013), younger generations accept the ethical and

ecological justifications, whereas those between the ages of 41 and 60 are more

in favor of the health justification. Bacon and Krpan (2018) the individuals favor

vegetarian cuisine because it is made from nutritious, they are not afraid to

consume it daily and are not concerned about putting on weight. Being a

vegetarian can aid in environmental preservation in the current context of fast

changing conditions because vegetarian food waste decomposes swiftly in the

environment.

SEX

46%
54% Male
Female

Figure 4. Distribution of the Respondents in Terms of Sex


26
Shown in Figure 4 is the sex of the respondents. As shown in the figure

above, fifty-one (51) or fifty-four percent (54%) of females, forty-four (44) or forty-

six percent (46%) were males.

Therefore, it shows that the customer in both vegetarian restaurants are

female. However, female customers are more conscious in their health.

According to Bradbury and Nicolaou, (2012), Women are expected to eat

light, healthy meals, but males are expected to have hearty, filling meals, which

may help to explain why women are more likely to consume vegetables than meat,

which is a healthy, low-calorie, low-fat diet.

OCCUPATION

Medical Services
13% 7% 7%
9% Education
Government Employee
16%
48% Educator
Business Professional
Student

Figure 5. Distribution of the Respondents in Terms of Occupation

Figure 5 shows that the distribution of respondents in terms of occupation.

Out of ninety-five (95) respondents. Forty-six (46) or forty-eight percent (48%)

belong to the Business Professional bracket. Fifteen (15) or sixteen percent (16%)

belong to the Educator bracket. Twelve (12) or thirteen percent (13%) belong to

the student. Eight (8) or nine (9%) belong to the Government Employee bracket.
27
Seven (7) or seven percent (7%) belong to the Education. While seven (7) or seven

percent (7%) belong to the Medical Services.

Therefore, it shows that most of the occupation of the customer are more

business professionals.

According to the survey’s finding Business Professional is the most career

chosen. The findings demonstrate that choosing this lifestyle follows an aberrant

career trend from a carnist society (Joy, 2011), or a culture where consuming meat

is seen favorably. This career is a new vegan identity and habit. When comparing

the professional paths of upper-class young people with those of young people

from other social classes, it becomes especially clear how this career will reveal

subtleties depending on the dispositions of the young people's social class of

origin.

MONTHLY HOUSEHOLD INCOME

9%
4%
10% 10,000-15,000
16,001-20,000
76% 20,001-25,000
25,001 and above

Figure 6. Distribution of the Respondents in Terms of Monthly Household

Income

Figure 6 represents the monthly household income of the respondents.

Seventy-two (72) or seventy-six percent (76%) of the respondents do have a


28
monthly household income of twenty-five thousand (25,000) and above. Nine (9)

or ten percent (10%) do have a monthly household income of twenty-thousand and

one peso to twenty-five thousand (20,001-25,000). Nine (9) or nine percent (9%)

of the respondents do have a monthly household income of ten thousand to fifteen

thousand (10,000-15,000). The least is four (4) or four (4%) do have a monthly

household income of sixteen-thousand and one peso to twenty-thousand (16,001-

20,000). Therefore, the most of the respondents have a monthly household income

of twenty-five thousand and one peso (25,001) and above.

According to Nusairat et. al. (2020), the process of measuring customers'

happiness at that restaurant will be made simpler by defining the target client (who

has a requirement for either luxurious or basic meals). The survey's findings also

revealed that the respondents are above minimum wage earner based on their

monthly household income that are willing to eat in a vegetarian restaurant.

CIVIL STATUS

3%
20%
Single
Married
77%
Separated

Figure 7. Distribution of the Respondents in Terms of Civil Status

Figure 7 presents the civil status of the respondents. Result indicates that

the single respondents had the highest frequency of seventy-three (73) or seventy-
29
seven percent (77%). Nineteen (19) or twenty percent (20%) are married

respondents. While the remaining three (3) or three percent (3%) are separated

respondents.

Therefore it shows that most of the customer in vegetarian restaurant are

single. Single is mostly dining along with their friends and family.

According to Cairns et al. (2013), married must not only provide children

with wholesome, moral foods but also teach them about the food system,

establishing in them the kinds of moral and wholesome practices they will uphold

throughout their lives.

EDUCATIONAL ATTAINMENT

5%
1%12% High School Graduate
29% Undergraduate
College Graduate
53%
Masteral Degree
Doctorate Degree

Figure 8. Distribution of the Respondents in Terms of Educational

Attainment

Figure 8 shows the distribution of the respondents in terms of educational

attainment. Out of ninety-five respondents (95). Fifty (50) or fifty-three percent

(53%) are college graduates. Twenty-eight (28) or twenty-nine percent (29%) are

masteral degree. Eleven (11) or twelve percent (12%) are undergraduate. Five (5)

or five percent (5%) has a doctorate degree. While the remaining one (1) or one
30
percent (1%) are high school graduate. Therefore it shows that most of the

customer are College Graduate.

According to study results, a college graduate is the preferred educational

level, and this group's strong ethical commitment to animal rights gave them the

motivation and served as the impetus for embracing a vegan lifestyle. Participants

viewed becoming vegan to show their moral and ethical beliefs, especially their

love for animals and the significance of refraining from all forms of animal cruelty.

Evaluation of the Influence of Ethical Food Consumption in selected

Vegetarian Restaurants in Los Baños Laguna.

Table 1. Evaluation of influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna in terms of Ethical Concern

Indicators Mean SD Verbal Rank


Interpretation
1. Food included in the menu 3.68 .467 Strongly Agree 2
promotes naturally, healthy and
humanely lifestyle and diet choice.
2. The restaurant provide food 3.64 .563 Strongly Agree 4
product that helps to promote rapid
growth in the environment sector.
3. The restaurant helps local 3.72 .453 Strongly Agree 1.5
farmer.

4. The whole concept and design of 3.66 .479 Strongly Agree 3


the restaurant endows ethics.
5. Restaurants use local ingredients 3.72 .476 Strongly Agree 1.5
and environmental-friendly
materials.
COMPOSITE MEAN 3.682 Strongly Agree

Legend. 3.50-4.00- Strongly Agree; 2.50-3.49-Agree; 1.50-2.49- Disagree; 1.00-1.49-Strongly

Disagree

Table 1 shows the evaluation of ethical food consumption in selected

vegetarian restaurants in Los Baños Laguna in terms of ethical concern. Indicators


31
3 (WM=3.72), and 5 (WM=3.72) got the first ranking. Indicator 1 (WM=3.68) got

the second ranking. Indicator 4 (WM=3.66) got the third ranking. Indicator 2

(WM=3.64) got the fourth ranking. It indicates that the ethical concern affects the

influence of ethical food consumption in selected vegetarian restaurants in Los

Baños, Laguna.

Restaurants and consumers of organic food are leading the charge to

promote organic farming, which has a number of positive effects on the

environment and society (Hall, 2022).

Table 2. Evaluation of influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna in terms of Food Practices and

Preparation.

Indicators Mean SD Verbal Rank


Interpretation
1. Restaurant includes delicious 3.84 .395 Strongly Agree 1
plant-based food recipes and
creative drink options.
2. Supplies and other ingredients 3.56 .560 Strongly Agree 5
are bought from local farmers within
the area.
3. Staffs are culinary experts and 3.62 .549 Strongly Agree 4
knowledgeable in cooking
vegetarian dishes.

4. The food is well-cooked in the 3.79 .410 Strongly Agree 2


right temperature and has a proper
storage of prepared foods.

5. There are no traces of meat or 3.76 .456 Strongly Agree 3


other animal products are
discovered in all dishes.
COMPOSITE MEAN 3.71 Strongly Agree

Legend. 3.50-4.00- Strongly Agree; 2.50-3.49-Agree; 1.50-2.49- Disagree; 1.00-1.49-Strongly

Disagree
32
Table 2 shows the evaluation of ethical food consumption in selected

vegetarian restaurants in Los Baños Laguna in terms of food practices and

preparation. Indicator 1 (WM=3.84) got the first ranking. Indicator 4 (WM=3.79) got

the second ranking Indicator 5 (WM=3.76) got the third ranking. Indicator 3

(WM=3.62) got the fourth ranking Indicator 2 (WM=3.56) got the fifth ranking. It

can imply that different food practices and preparation affects the influence of

ethical food consumption in selected vegetarian restaurant in Los Baños, Laguna.

According to the statement Conception (2018), Escondido, California,

Commissary Kitchen. Owners of the business suddenly had more control over food

supplies and methods of preparation in addition to convenience in adding new

locations. Each and every ingredient is supplied from local farmers, natural food

distributors, and a direct relationship with manufacturers.

In contrast to the vegan diet, which only consists of vegetables, fruit, and

grains and forgoes any goods derived from animals, the vegetarian diet includes

plant products. While extensive animal production adds to environmental harm and

climate change, this dietary pattern has a far lower negative environmental impact.

The sustainability of vegan and vegetarian diets comes from several

factors, including their generally minimal environmental effect, safety for

consumption, assurance of an appropriate quantity of nutrients, and cultural

acceptability for the majority of people.


33
Table 3. Evaluation of influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna in terms of Consumer

Preference and Motivation.

Indicators Mean SD Verbal Rank


Interpretation
1. The vegetarian menu items 3.61 .511 Strongly Agree 2
offered have high sensory
advantages and appeal.
2. The food taste and looks like real 3.75 .483 Strongly Agree 1
meat products but are all plant-
based.
3. Vegetarian food has high 3.62 .568 Strongly Agree 3
nutritional value.

4. Food served in the restaurant are 3.55 .579 Strongly Agree 5


low in sugar, sodium, starches, and
bad fats.
5. The restaurant promotes healthy 3.61 .511 Strongly Agree 4
lifestyle and diet at a very affordable
plant-based alternative.
COMPOSITE MEAN 3.65 Strongly Agree

Legend. 3.50-4.00- Strongly Agree; 2.50-3.49-Agree; 1.50-2.49- Disagree; 1.00-1.49-Strongly

Disagree

Table 3 shows the evaluation of ethical food consumption in selected

vegetarian restaurants in Los Baños Laguna in terms of consumer preference and

motivation. Indicator 2 (WM=3.75) got the first ranking. Indicator 1 (WM=3.61) got

the second ranking. Indicator 3 (WM=3.62) got the third ranking. Indicator 5

(WM=3.61) got the fourth ranking. On the other hand indicator 4 (WM=3.55) got

the fifth ranking. It can imply that consumer preference and motivation affect the

influence of ethical food consumption in selected vegetarian restaurants in Los

Baños, Laguna.
34
According to Mahoney (2011), only 16% of those who professed

environmental concern really take action. To close the gap between sustainable

consumption "attitudes-behavior," "intention-behavior," and actual consumption,

there has been a significant practical and theoretical problem. By monitoring actual

conduct to avoid the possible bias of their stated goal, you can help limit or narrow

the gap between attitude and action that prevents consumers from putting their

intentions and attitudes into practice (Moser, 2015; Gleim and Lawson, 2014) .

The increase of "empowered" consumers in the market, according to Shaw

et al. and Spaargaren and Oosterveer (2010), has made it more important than

ever to provide customers with access to information when they are making

purchases. These customers "vote" with their purchases, expressing their opinions

and motivating businesses to produce "better" products.

Individual food choice is a complex process that involves interactions

between the setting and the person's stage of life. Ideals, individual actions,

resources, and social ties, among other things, all contribute to the circumstances

that shape a person's dietary preferences. People frequently switch to vegetarian

diets in order to improve their health, address environmental issues, or reduce the

slaughter of animals for sustenance.


35
Table 4. Evaluation of influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna in terms of Socioeconomic.

Indicators Mean SD Verbal Rank


Interpretation
1. Vegetarian menu items are much 3.14 .870 Strongly Agree 5
affordable and profitable than
regular menu items.
2. Prices of the vegetarian menu 3.19 .879 Strongly Agree 4
items is suited to all social class.

3. The restaurant are able to train 3.37 .685 Strongly Agree 2


servers about the different types of
vegetarian diet.

4. The vegetarian menu items 3.59 .555 Strongly Agree 1


served by the restaurants are
recognizable.
5. Vegetarian items in the menu can 3.26 .888 Strongly Agree 3
satisfy consumer even on a tight
budget.
COMPOSITE MEAN 3.31 Strongly Agree

Legend. 3.50-4.00- Strongly Agree; 2.50-3.49-Agree; 1.50-2.49- Disagree; 1.00-1.49-Strongly

Disagree

Table 4 shows the evaluation of ethical food consumption in selected

vegetarian restaurants in Los Baños Laguna in terms of socioeconomic. Indicators

4 (WM=3.59 got the first ranking. Indicator (WM=3.37) got the second ranking.

Indicator 5 (WM=3.26) got the third ranking. Indicator 2 (WM=3.19) got the third

ranking. Indicator, 1 (WM=3.14) got the fifth ranking. It indicates that

socioeconomic affect the influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna.

Participants' ethnicity, occupation, and standing in the household were

among the questions about their socioeconomic status. Others (Keding 2010) and
36
those relating to vegetable production included the quantity and kinds of

vegetables grown by women as well as whether (yes or no) they bought and sold

vegetables (what kinds; quantity was not measured), thereby separating

vegetables grown in their own gardens or fields from those gathered from the wild.

Table 5. Evaluation of influence of ethical food consumption in selected

vegetarian restaurants in Los Baños, Laguna in terms of Customer Delight.

Indicators Mean SD Verbal Rank


Interpretation
1. Menu and Product choices in the 3.72 .453 Strongly Agree 4
establishment.
2. The awareness of servers as to 3.74 .443 Strongly Agree 3
vegetarian needs and their ability to
respond to customers queries.

3. Prices and promotional activities 3.59 .592 Strongly Agree 5


offered in the restaurant.

4. Decoration and overall ambiance 3.83 .376 Strongly Agree 1


in the restaurant.
5.Technology based and other 3.75 .525 Strongly Agree 2
services such as online services,
delivery, and the likes.
COMPOSITE MEAN 3.73 Strongly Agree

Legend. 3.50-4.00- Strongly Agree; 2.50-3.49-Agree; 1.50-2.49- Disagree; 1.00-1.49-Strongly

Disagree

Table 5 shows the evaluation of ethical food consumption in selected

vegetarian restaurants in Los Baños Laguna in terms of customer delight. Indicator

4 (WM=3.83) got the first ranking. Indicator 5 (WM=3.75) got the second ranking.

Indicator 2 (WM=3.74) got the third ranking. Indicator 1 (WM=3.72) got the fourth

ranking. Indicator 3 (WM=3.59) got the fifth ranking. It indicates the customer

delight affects the influence of ethical food consumption In selected vegetarian

restaurants in Los Baños, Laguna.


37
According to Chen & Antonelli, (2010), Consumer behavior has been found

to be significantly predicted by food choice motives. preferring certain products.

Happiness and pricing have been discovered to influence well-being, which in turn

influences customer satisfaction and loyalty. When customers visit sustainable

farmers markets in Taiwan, it has been discovered that social relational capital,

such as the social relationships and psychological sensations produced,

influences their subjective well-being and likelihood to make another purchase

(Tsai, 2019).

Veganism is becoming more popular among South Koreans as their desire

in healthy food grows. An increase in vegan eateries and cafés as well as the

resurgence of traditional Korean temple cuisine are both results of the public's

increased interest in vegan and plant-based cuisine (Han, 2019). In a similar vein,

there are an increasing number of vegan eateries in Singapore (Low, 2019). With

40 eateries that are entirely vegan, the vegan market in Singapore is still in its

infancy. With Singapore is the second most vegan-friendly city in Asia after Taipei,

the last five years have seen the most substantial increase (Koh, 2016). The food

service sector is expanding its vegan and plant-based offerings in response to the

rise in consumer demand for healthier options and foods that are sustainable for

plants.
38
II. Test of Significant Difference

Table 6. Test of Significant Difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños, Laguna in

terms of ethical concerns when they are grouped by profiled variables.

Profile F- p-value Interpretation Decision


value
Age 1.944 .082 Not Significant Failed to Reject

Sex 1.882 .093 Not Significant Failed to Reject

Occupation 2.137 .057 Not Significant Failed to Reject

Monthly Household 2.023 .071 Not Significant Failed to Reject


Income
Civil Status 1.928 .085 Not Significant Failed to Reject

Educational Attainment 3.076 .009 Not Significant Failed to Reject

Significant at p<0.05

Table 6 shows significant difference of the influence of ethical food consumption

in selected vegetarian restaurants in Los Baños Laguna in terms of ethical

concerns when grouped to profile variables. The table revealed that there is no

significant difference in a influence of ethical food consumption when grouped to

profile variables, where the age F-value was 1.944 and p-value was .082, where

sex F-value was 1.882 and p-value .093, the occupation F-value was 2.137 and p-

value .057, monthly household income F-value was 2.023 and p-value .071, civil

status F-value was 1.928 and p-value .085, educational attainment F-value was

3.076 and p-value .009. Therefore, the customers of selected vegetarian

restaurant in Los Baños, Laguna in terms of ethical concern is not affected by age,

sex, occupation, monthly household income, occupation, and educational

attainment.
39
Thinking about ethical eating as a discussion improves in understanding

how systems of thinking structure our dietary beliefs and influence which food-

related concerns are prioritized in the public discourse (Johnston and Baumann,

2010: 38).

Table 7. Test of Significant Difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños, Laguna in

terms of food practices and preparation when they are grouped by profiled

variables.

Profile F- p-value Interpretation Decision


value
Age 1.184 .321 Not Significant Failed to Reject

Sex 1.555 .160 Not Significant Failed to Reject

Occupation 3.411 .003 Significant Failed to Reject

Monthly Household 1.120 .358 Not Significant Failed to Reject


Income
Civil Status 1.087 .379 Not Significant Failed to Reject

Educational Attainment 2.120 .050 Not Significant Failed to Reject

Significant at p<0.05

Table 7 shows the significant difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños Laguna in terms of

food practices and preparation when grouped to profile variables. The table

revealed that there is no significant difference in the influence of ethical food

consumption when grouped to profile variables, where the age F-value was 1.184

and p-value was .321, where sex F-value was 1.555 and p-value .160, the

occupation F-value was 3.411 and p-value .003, monthly household income F-
40
value was 1.120 and p-value .358, civil status F-value was 1.087 and p-value .379,

educational attainment F-value was 2.120 and p-value .050. Therefore, the

customers of selected vegetarian restaurant in Los Baños, Laguna in terms of

ethical concern is not affected by age, sex, occupation, monthly household

income, occupation, and educational attainment.

Fresh produce is linked to economic and environmental sustainability, as

well as health and social issues (Poulstona & Yiua, 2011).

Table 8. Test of Significant Difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños, Laguna in

terms of consumer preference and motivation when they are grouped by

profiled variables.

Profile F- p-value Interpretation Decision


value
Age 1.924 .086 Not Significant Failed to Reject

Sex 2.824 .015 Not Significant Failed to Reject

Occupation 3.018 .010 Significant Failed to Reject

Monthly Household 1.627 .149 Not Significant Failed to Reject


Income
Civil Status .886 .509 Not Significant Failed to Reject

Educational Attainment 1.280 .275 Not Significant Failed to Reject

Significant at p<0.05

Table 8 shows the significant difference of the influence of ethical food

consumption in selected vegetarian restaurant in Los Baños Laguna in terms of

consumer preference and motivation when grouped to profile variables. The table

revealed that there is no significant difference in a influence of ethical food


41
consumption when grouped to profile variables, where the age F-value was 1.924

and p-value was .086, where sex F-value was 2.824 and p-value .015, the

occupation F-value was 3.018 and p-value .010, monthly household income F-

value was 1.627 and p-value .149, civil status F-value was .886 and p-value .509,

educational attainment F-value was 1.280 and p-value .275. Therefore, the

customers of selected vegetarian restaurant in Los Baños, Laguna in terms of

ethical concern is not affected by age, sex, occupation, monthly household

income, occupation, and educational attainment.

In other words, consumers' dining choices today heavily depend on

healthier food options. Additionally, diners choose restaurants based on the menu

selections and other reviews from customers (Yan et al., 2015).

Table 9. Test of Significant Difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños Laguna in

terms of socioeconomic when they are grouped by profiled variables.

Profile F- p-value Interpretation Decision


value
Age 2.383 .013 Not Significant Failed to Reject

Sex .685 .749 Not Significant Failed to Reject

Occupation 2.346 .014 Significant Failed to Reject

Monthly Household .769 .669 Not Significant Failed to Reject


Income
Civil Status 1.388 .194 Not Significant Failed to Reject

Educational Attainment 1.528 .137 Not Significant Failed to Reject

Significant at p<0.05
42
Table 9 shows the significant difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños Laguna in terms of

food practices and preparation and profile of the respondents. The table revealed

that there is no significant difference in a influence of ethical food consumption

when grouped to profile variables, where the age F-value was 2.383 and p-value

was .013, where sex F-value was .685 and p-value .749, the occupation F-value

was 2.346 and p-value .014, monthly household income F-value was .769 and p-

value .669, civil status F-value was 1388 and p-value .194, educational attainment

F-value was 1.528 and p-value .137. Therefore, the customers of selected

vegetarian restaurant in Los Baños, Laguna in terms of ethical concern is not

affected by age, sex, occupation, monthly household income, occupation, and

educational attainment.

According to Darmon and Drenowski, (2015), While there is a lot of

information available on foodies and how they operate less is known about the role

of upmarket cuisine culture as a source of prestige and distinction, about the eating

preferences of people from low-income backgrounds. Foods persons with lower

Socioeconomic buy has been studied in the past and the classification of food

consumption issues, particularly those pertaining to health.

In addition to socioeconomic level and geographic location, ultra-processed

food intake has been linked to a number of important characteristics. Studies

conducted in the past have shown that even the propensity for these correlations

differs depending on the financial level of a nation. People who lived in rural areas,
43
had lower levels of education, and had lower incomes ate more ultra-processed

foods than their counterparts in high-income nations.

Table 10. Test of significant difference of the influence of ethical food

consumption in selected vegetarian restaurants in Los Baños, Laguna in

terms of customer delight when they are grouped by profiled variables.

Profile F- p-value Interpretation Decision


value
Age 1.606 .167 Not Significant Failed to Reject

Sex 1.566 .178 Not Significant Failed to Reject

Occupation 3.213 .010 Significant Failed to Reject

Monthly Household 2.255 .056 Not Significant Failed to Reject


Income
Civil Status .735 .599 Not Significant Failed to Reject

Educational Attainment .961 .446 Not Significant Failed to Reject

Significant at p<0.05

Table 10 shows the significant difference of the influence of ethical food

consumption in selected vegetarian restaurant in Los Baños Laguna in terms of

food practices and preparation and profile of the respondents. The table revealed

that there is no significant difference in a influence of ethical food consumption

when grouped to profile variables, where the age F-value was 1.606 and p-value

was .167, where sex F-value was 1.566 and p-value .178, the occupation F-value

was 3.213 and p-value .010, monthly household income F-value was 2.255 and p-

value .056, civil status F-value was .735 and p-value .599, educational attainment

F-value was .961 and p-value .446. Therefore, the customers of selected

vegetarian restaurant in Los Baños, Laguna in terms of ethical concern is not


44
affected by age, sex, occupation, monthly household income, occupation, and

educational attainment.

According to Torres and Ronozini (2018), Customer Delight conducted out

a thorough assessment of the research on customer satisfaction and the

establishment of many operational controls to identify its occurrence. These

measurements, which include feelings happiness, excitement, exhilaration,

jubilation, and joy, requirements (justice, security, self-esteem, pleasure and

arousal that really is positive.

V. Test of Significant Relationship

Table 11. Test of significant relationship between the influence of ethical

food consumption in the selected vegetarian restaurant and the customer

delight of the respondents.

Customer Delight R-value p-value Interpretation Decision

Ethical Concern .579 .000 Not Significant Failed to Reject

Food Practices and .500 .000 Not Significant Failed to Reject


Preparation

Consumer .571 .000 Not Significant Failed to Reject


Preference and
Motivation

Socioeconomic .420 .000 Not Significant Failed to Reject

Significant at p<0.05
45
Table 11 shows the test of significant relationship between influence of

ethical food consumption in selected vegetarian restaurant in Los Baños, Laguna

and the customer delight of the respondents, revealed that in terms of ethical

concern R-value was .579 and p-value .000, food practices and preparation R-

value was .500 and p-value .000, consumer preference and motivation R-value

was .571 and p-value .000, socioeconomic R-value was .420 and p-value .000.

Leftovers are a common food consumption habit that is socially and ethically

contentious and reflects consumer subjectivity. This article begins with the

methods of surviving on a surplus of food. As a result, our perspective is based on

the requirement of maintaining excess production (Valkonen et al., 2019).

There are a few situations where the results of repurchase intentions don't

turn out as expected. For instance, Liu and Keh (2015) found a correlation between

happy customers and improved brand impression and decreased switching

intentions. Higher repurchase intentions have been consistently and favorably

linked to customer satisfaction Bartlet al. (2013).

According to several research that have examined joy Bartl et al., (2013)

Crotts & Magnini, (2011) Kim & Mattila, (2013), one must be surprised in order to

feel delighted. The intersection of this viewpoint is the customer's response is

amplified by the surprise, bringing about a mood of joy. On the other hand, other

study claims that even in the absence of surprise, joy can still happen. For

instance, according to some study, surprise is not "necessary" to experiencing joy


Chapter 5

SUMMARY OF FINDINGS, CONCLUSION, AND RECOMMENDATION

Summary of Findings

1. Majority of the respondents belonged to the business professional, forty-eight to

fifty-three years old, female, married, with a family income of 25,001 and above,

and educational attainment of college graduates.

2. The perspective of vegetarian restaurant customers in the influence of ethical

food consumption in terms of ethical concern have an overall assessment of

“Strongly Agree” highest mean includes “The restaurant helps local farmers.” and

“Restaurants use local ingredients and environmental-friendly materials.” On the

other hand, lowest mean includes “The restaurant provides food product that helps

to promote rapid growth in the environment sector.” In terms of food practices and

preparation have an overall assessment of “Strongly Agree” highest mean includes

“Restaurant includes delicious plant-based food recipes and creative drink

options.” On the other hand, lowest mean includes “Supplies and other ingredients

are bought from local farmers within the area.” In terms of consumer preference

and motivation have an overall assessment of “Strongly Agree” highest mean

includes “The food taste and looks like real meat products but are all plant-based.”

On the other hand, the lowest mean includes “Food served in the restaurant are

low in sugar, sodium, starches, and bad fats.” In terms of socioeconomic have an

overall assessment of “Strongly Agree” highest mean includes “The vegetarian

menu items served by the restaurants are recognizable.” On the other hand, the
47
lowest mean includes “Vegetarian menu items are much affordable and profitable

than regular menu items.”

3. The evaluation in the customer delight is “Strongly Agree” with a mean 3.726. 4

The difference between the influence of ethical food consumption in selected

vegetarian restaurant in Los Banos Laguna. The significant in terms of food

practices and preparation are occupation.

5. The relationship between the influence of ethical food consumption in selected

vegetarian restaurant in Los Banos Laguna are all not significant in terms of age,

sex, civil status, monthly household income, occupation, and educational

attainment.

Conclusion

1. The hypothesis states that there is no significant difference between the

influence of ethical food consumption in selected vegetarian restaurant in Los

Baños, Laguna when they are grouped to profile variables is accepted.

2. The hypothesis states that there is no significant relationship between the

influence of ethical food consumption in selected vegetarian restaurant in Los

Baños, Laguna and the customer delight of the respondent is not significant in

terms of ethical concern, food practices and preparation, consumer preference

and motivation and socioeconomic.

Recommendations

1. The researchers may suggest to the vegetarian restaurant to try new concept
and design, it can also fit to those customers who loves to experience different
ethical environment.
48
2. The researchers may suggest to the vegetarian restaurant to have a different
variety of ethical music.
3. The researchers may suggest to improve the presentation of the food to make
it more appetizing to the eye of the customers.
4. The researchers may suggest to use local ingredients and environmentally
friendly materials.
5. The researchers may suggest to make more persuasive promotion or
promotional materials like videos, tarpaulin and poster to encourage more
customers
6. The researchers may suggest to the vegetarian restaurant to try a having been
seen plant-based menu that can be new to the eye of the customer that can give
them a newly experienced.
7. The researchers may suggest to make the schedule time of their open hour,so
that they can improve the abidance and make it longer that the customer can stay
longer.
8. The researchers may suggest the price of the food in vegetarian restaurant
should consider as affordable for lower middle class who wants to eat in their
restaurant.
9. The researchers may suggest to provide direction on how to go in their
restaurant to have an easy access the place by the customer.
10. The researchers may suggest the vegetarian restaurant to train the staff. They
may also conduct training about different types of vegetarian diet.
11. The vegetarian restaurant may use reusable packaging for their food products.

12. The vegetarian restaurant may use different ethical products such as hand

sanitizer and hand soap.

13. The vegetarian restaurant may put the ingredients of food in the menu so that

the customer will tend to see the benefits of the ingredients.

14. The vegetarian restaurant may guide the local farmers to be the supplier of
the restaurant.
49
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55
APPENDIX A

Questionnaire
56
57
58

APPENDIX B

Reliability Test

Ethical Concern
Cronbach's Alpha Based
on
Cronbach's Alpha Standardized Items N of Items

.675 .672 5

Food Practices and Preparation

Reliability Statistics

Cronbach's Alpha Based


on
Cronbach's Alpha Standardized Items N of Items

.791 .803 5

Consumer Preference and Motivation

Reliability Statistics

Cronbach's Alpha Based


on
Cronbach's Alpha Standardized Items N of Items

.741 .745 5
59

Socioeconomic

Reliability Statistics

Cronbach's Alpha Based


on
Cronbach's Alpha Standardized Items N of Items

.815 .812 5

Customers Delight
Reliability Statistics

Cronbach's Alpha Based


Cronbach's Alpha on Standardized Items N of Items
.704 .758 5
60
APPENDIX C

TABULATION AND COMPUTATION

Age of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid 18-23 years old 13 13.7 13.7 13.7

24-29 years old 11 11.6 11.6 25.3

30-35 years old 12 12.6 12.6 37.9

36-41 years old 12 12.6 12.6 50.5

42-47 years old 9 9.5 9.5 60.0

48-53 years old 27 28.4 28.4 88.4

54-59 years old 10 10.5 10.5 98.9

60-65 years old 1 1.1 1.1 100.0

Total 95 100.0 100.0

Sex of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid Male 44 46.3 46.3 46.3

Female 51 53.7 53.7 100.0

Total 95 100.0 100.0


61
Occupation of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid Medical Services 7 7.4 7.4 7.4

Education 7 7.4 7.4 14.7

Government 8 8.4 8.4 23.2


Employee

Educator 15 15.8 15.8 38.9

Business 46 48.4 48.4 87.4


Professional

Student 12 12.6 12.6 100.0

Total 95 100.0 100.0

Monthy Household Income of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid 10,000-15,000 9 9.5 9.5 9.5

16,001-20,000 4 4.2 4.2 13.7

20,001-25,000 9 9.5 9.5 23.2

25,001 and above 72 75.8 75.8 98.9

5 1 1.1 1.1 100.0

Total 95 100.0 100.0


62
Civil Status of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid Single 73 76.8 76.8 76.8

Married 19 20.0 20.0 96.8

Separated 3 3.2 3.2 100.0

Total 95 100.0 100.0

Educational Attainment of the respondents

Valid Cumulative
Frequency Percent Percent Percent

Valid High School 1 1.1 1.1 1.1


Graduate

Undergraduate 11 11.6 11.6 12.6

College Graduate 50 52.6 52.6 65.3

Masteral Degree 28 29.5 29.5 94.7

Doctorate Degree 5 5.3 5.3 100.0

Total 95 100.0 100.0


63
ANOVA

Sum of Sig
Squares df Mean Square F

Age of the Between Groups 45.641 6 7.607 1.944 .082


respondents

Within Groups 344.295 88 3.912

Total 389.937 94

Sex of the Between Groups 2.686 6 .448 1.882 .093


respondents
.
Within Groups 20.935 88 .238

Total 23.621 94

Occupation of Between Groups 23.571 6 3.929 2.137 .057


the respondents
Within Groups 161.755 88 1.838

Total 185.326 94

Monthy Between Groups 10.612 6 1.769 2.023 .071


Household
Within Groups 76.925 88 .874
Income of the

respondents
Total 87.537 94

Civil Status of Between Groups 2.837 6 .473 1.928 .085


the respondents
Within Groups 21.584 88 .245

Total 24.421 94

Educational Between Groups 10.737 6 1.790 3.076 .009


Attainment of the
Within Groups 51.200 88 .582
respondents

Total 61.937 94
64
ANOVA

Sum of Sig
Squares df Mean Square F

Age of the Between Groups 33.908 7 4.844 1.184 .321


respondents
Within Groups 356.028 87 4.092

Total 389.937 94

Sex of the Between Groups 2.627 7 .375 1.555 .160


respondents
Within Groups 20.994 87 .241

Total 23.621 94

Occupation of Between Groups 39.914 7 5.702 3.411 .003


the respondents
Within Groups 145.412 87 1.671

Total 185.326 94

Monthy Between Groups 7.236 7 1.034 1.120 .358


Household
Within Groups 80.301 87 .923
Income of the

respondents
Total 87.537 94

Civil Status of Between Groups 1.964 7 .281 1.087 .379


the respondents
Within Groups 22.457 87 .258

Total 24.421 94

Educational Between Groups 9.025 7 1.289 2.120 .050


Attainment of the
Within Groups 52.912 87 .608
respondents

Total 61.937 94
65
ANOVA

Sum of Sig
Squares df Mean Square F

Age of the Between Groups 45.211 6 7.535 1.924 .086


respondents
Within Groups 344.726 88 3.917

Total 389.937 94

Sex of the Between Groups 3.814 6 .636 2.824 .015


respondents
Within Groups 19.807 88 .225

Total 23.621 94

Occupation of the Between Groups 31.626 6 5.271 3.018 .010

respondents
Within Groups 153.700 88 1.747

Total 185.326 94

Monthy Household Between Groups 8.742 6 1.457 1.627 .149


Income of the
Within Groups 78.795 88 .895
respondents

Total 87.537 94

Civil Status of the Between Groups 1.391 6 .232 .886 .509


respondents
Within Groups 23.030 88 .262

Total 24.421 94

Educational Between Groups 4.973 6 .829 1.280 .275


Attainment of the
Within Groups 56.964 88 .647
respondents

Total 61.937 94
66
ANOVA

Sum of Sig

Squares df Mean Square F

Age of the Between Groups 93.587 11 8.508 2.383 .013

respondents
Within Groups 296.350 83 3.570

Total 389.937 94

Sex of the Between Groups 1.967 11 .179 .685 .749


respondents
Within Groups 21.654 83 .261

Total 23.621 94

Occupation of the Between Groups 43.956 11 3.996 2.346 .014


respondents
Within Groups 141.370 83 1.703

Total 185.326 94

Monthy Household Between Groups 8.101 11 .736 .769 .669


Income of the
Within Groups 79.436 83 .957
respondents

Total 87.537 94

Civil Status of the Between Groups 3.794 11 .345 1.388 .194

respondents
Within Groups 20.628 83 .249

Total 24.421 94

Educational Between Groups 10.429 11 .948 1.528 .137


Attainment of the
Within Groups 51.508 83 .621
respondents

Total 61.937 94
67
ANOVA

Sum of Sig
Squares df Mean Square F

Age of the Between Groups 32.262 5 6.452 1.606 .167


respondents
Within Groups 357.675 89 4.019

Total 389.937 94

Sex of the Between Groups 1.910 5 .382 1.566 .178


respondents
Within Groups 21.711 89 .244

Total 23.621 94

Occupation of the Between Groups 28.340 5 5.668 3.213 .010

respondents
Within Groups 156.986 89 1.764

Total 185.326 94

Monthy Household Between Groups 9.844 5 1.969 2.255 .056


Income of the
Within Groups 77.693 89 .873
respondents

Total 87.537 94

Civil Status of the Between Groups .968 5 .194 .735 .599


respondents
Within Groups 23.453 89 .264

Total 24.421 94

Educational Between Groups 3.173 5 .635 .961 .446


Attainment of the
Within Groups 58.764 89 .660
respondents

Total 61.937 94
68
APPENDIX D

COMMUNICATION LETTER
69
70

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