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    This document outlines an operations management exam for an MBA program. It includes short answer questions worth 2 marks each about operations management, productivity, service characteristics, just-in-time, and push and pull supply chain management. There are also two medium answer questions worth 5 marks each that can be chosen from topics about factors affecting productivity, plant location models, and differences between products and services. Finally, there are two longer answer questions worth 5 marks each that can be chosen from topics about factors in service design, importance and drivers of supply chain management, and the role of information technology in SCM.

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    This document outlines an operations management exam for an MBA program. It includes short answer questions worth 2 marks each about operations management, productivity, service characteristics, just-in-time, and push and pull supply chain management. There are also two medium answer questions worth 5 marks each that can be chosen from topics about factors affecting productivity, plant location models, and differences between products and services. Finally, there are two longer answer questions worth 5 marks each that can be chosen from topics about factors in service design, importance and drivers of supply chain management, and the role of information technology in SCM.

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    1 views1 page

    MBA2 Om

    Uploaded by

    waseem
    This document outlines an operations management exam for an MBA program. It includes short answer questions worth 2 marks each about operations management, productivity, service characteristics, just-in-time, and push and pull supply chain management. There are also two medium answer questions worth 5 marks each that can be chosen from topics about factors affecting productivity, plant location models, and differences between products and services. Finally, there are two longer answer questions worth 5 marks each that can be chosen from topics about factors in service design, importance and drivers of supply chain management, and the role of information technology in SCM.

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    of 1

    Dr.

    Rizvi Collage Of Engineering and Management (310)

    MBA 2nd Year

    OPERATIONS MANAGEMENT KMBN 205

    Time:- 90 min Max Marks =30

    Attempt All Questions 2 marks Each 2X5=10

    Q1. What is operations management?

    Q2. Define productivity.

    Q3. What are the service characteristics?

    Q4. What is JIT?

    Q5. Define Push and Pull view of SCM.

    Attempt any 2 out of three 5 marks each 5X2=10

    Q1 What are the factors affecting productivity?

    Q2 What are the various factors taken into consideration plant location? Explain any two models
    used for plant locational planning?

    Q3 What are the characteristics of service? Explain the difference between product and service?

    Attempt any 2 out of three 5 marks each 5X2=10

    Q1 What are the factors taken into consideration for service design?

    Q2 What is the importance of SCM? Explain drivers of SCM and reverse supply chain.

    Q3 What is the role of IT in SCM?

    -x-x-x-x-x-x-x

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